Name: Park Hyatt Hyderabad
Address: Road No.2, Banjara Hills, Hyderabad, 500034, IN

10/10

Exceptional

14 Jul 2026

ramakrishna

wonderful place

Self

10/10

Exceptional

18 May 2026

Srinivasa Reddy

I enjoyed every second of
Staff was so kind and helpful
Room was neat clean
I enjoyed

Self

8/10

Excellent

11 May 2026

Raghu

fantastic staff, lobby
The apartment was very convenient
The common areas on the top floors were very warm - the ac wasn’t quite making it there !
Good breakfast buffet
Somewhat compact grounds
Overall liked it -woukd return

Family

6/10

Pleasant

16 Mar 2026

Lydia

The rooms could use some basic maintenance and updating. Our headboard was made from some type of leather material and all scratched up. The lamp shades were very dirty. There were stains on the ceiling like there had previously been a leak and nothing done to repair it.
The tv does not work unless you have an android phone to cast to it or YouTube tv.

Partner

10/10

Exceptional

08 Feb 2026

Ajitha

everything

Leisure Partner

8/10

Excellent

14 Jan 2026

Noor

Staff was not cooperative and took a lot of time to respond to concerns I had during my stay. The hotel itself is very beautiful and nice and has premium amenities. The room was very beautiful, clean and house keeping did an amazing job. The front desk really needs to work on customer service and their ridiculous policies.

Leisure Family

10/10

Exceptional

07 Jan 2026

Sai

Very comfortable and clean rooms and friendly staff

Business_and_leisure Family

10/10

Exceptional

29 Dec 2025

SRIDHAR

Customer service and responsiveness were good, the food option and food is excellent, would recommend this hotel to everyone.

10/10

Exceptional

13 Nov 2025

Marilyn

We had a great experience at this hotel! It was clean, comfy, spacious, good location. It felt very luxurious and the staff was so helpful especially during some medical needs we had. We took advantage of the restaurants and the spa service it was all a 10/10. Would stay again and highly recommend

10/10

Exceptional

31 Oct 2025

sameer

Everything was great.

10/10

Exceptional

21 Oct 2025

Aerandee Leolani

Pavement can be improved

Business Family

10/10

Exceptional

07 Oct 2025

Elizabeth J

Excellent service - all of the staff went out of their way to be helpful.

Self

6/10

Pleasant

26 Aug 2025

Vipin

Based on my experience I feel hotel staff not helpful at all
Delay on all request have to wait for hours
Some staff so rude

Business Self

8/10

Excellent

07 Aug 2025

Rama Mohan Rao

Do you expect us to give you feedback to receive message saying \" review is rejected\".
Reviews are personal experiences at the time may not be universal. It becomes universal when more members report the same.

10/10

Exceptional

09 Jun 2025

Edward

Great!

Business

10/10

Exceptional

24 May 2025

Salahuddin

1) Front desk staff always greeted with smiles and are always eager to help you to ensure you feel comfortable and relaxed in all manners.
2) Our family likes the breakfast counter as they have all kinds of varieties in breakfast food. All the food they served are of high quality and excellent in taste, we like mango smoothie & special Irani chai whereas kids favorite was Donuts and cakes.
3) The cleaning staff was also incredibly good and available on prompt request, with kids around the room is always messed up but they ensure cleaning the room properly and in professional manners upon request.
4) We wanted to try and take some of Hyderabad famous food such as Hyderabadi Biryani, Chicken 65, Haleem, and famous Karachi biscuits. Hotel staff have given proper information regarding the outlet and places to visit and to get those to have a proper feel of Hyderabadi taste and tadka.

Business_and_leisure Family_with_children

10/10

Exceptional

15 Apr 2025

abdulelah

Very nice hotle and good stay.

10/10

Exceptional

28 Dec 2024

Sagnia

The property was clean with friendly and caring staff

Leisure Family

10/10

Exceptional

25 Dec 2024

Anil

Upgrade at Park Hyatt, Hyderabad

They offered an upgrade for additional thousand rupees which I took, but it really wasn’t worth it. Room was rundown and old bulky furniture taking over the entire room. Drawers and cabinets didn’t close properly and carpet was very dirty. I was there for a wedding and had no time to complain and to change my room. The view was to the valley and it wasn’t much to look at.

Self

10/10

Exceptional

24 Dec 2024

anitha

Excellent

Leisure Family

10/10

Exceptional

17 Dec 2024

Vikas

Comfortable and pleasant stay with amazing breakfast options. Staff was courteous and professional.

Business Family

10/10

Exceptional

08 Dec 2024

Suresh

Staff were very helpful.

Leisure Family

10/10

Exceptional

29 Nov 2024

Suresh

Staff were professional, and always willing to help.

Leisure Family

10/10

Exceptional

18 Nov 2024

SUMIT

Property was pretty clean. Staff was very supportive. We like our stay there. Food was amazing.
Thank you.

Leisure Family_with_children

4/10

Poor

06 Nov 2024

Sankesh

The service was very inconsistent, with us getting different number of towels, toiletries, glasses every day. Wifi was poor.

Friends_and_family Family

10/10

Exceptional

19 Oct 2024

Sherjeel

We had a phenomenal experience staying at Park Hyatt on our recent trip to Hyderabad. The hotel was top notch with Luxury rooms, incredible brunch and dining services. We were touched by the hospitality of the staff who were courteous, helping and accommodating. The central location of the Hotel in posh Banjara Hills makes shopping, sightseeing very convenient. We will be returning to this hotel on our next visit.

Leisure Family

4/10

Poor

04 Sep 2024

Sameer

Room smelled mouldy, musty
Dark
No privacy as overlooking lobby/restaurant area

Business

6/10

Pleasant

29 Aug 2024

Ajay

My experience with our stay was not a pleasant one, kitchen, refrigerator, dishwasher were dirty. Clearly shows wear and tear. We don’t feel the 5 star ambience of a luxurious hotel, however staff made a warm welcome and did their best.

Business_and_leisure Family

10/10

Exceptional

20 Aug 2024

Hussain

Fantastic

Business Self

10/10

Exceptional

05 Jul 2024

Vijaya

Awesome

10/10

Exceptional

03 Jul 2024

Sanju

Suites are the best

10/10

Exceptional

17 Jun 2024

moshe

Excellent

Business Self

8/10

Excellent

06 Jun 2024

Suresh Kumar

Staff is very good.

Leisure Family

10/10

Exceptional

05 Jan 2024

Srivatsava

It's a very classy property catering to local and international customers

Leisure Family

10/10

Exceptional

05 Jan 2024

Junaid

Reserve it

I normally don’t write reviews:) but my family enjoyed every bit of our stay. Hotel is elegant, functional, and friendly staff.

Friends_and_family Family

6/10

Pleasant

28 Dec 2023

NALIN

Hotel provides many amenities in room, however, severely lacks in ergonomics. Make it more usable, not just check the box.

Leisure Partner

2/10

Poor

23 Dec 2023

Lalitha

Breakfast was excellent.

Leisure Family

10/10

Exceptional

02 Dec 2023

Krishna

Like the place

6/10

Pleasant

15 Aug 2023

Srinivasa Rao

It’s maintenance got reduced and especially carpet odor isn’t pleasure

Leisure

10/10

Exceptional

05 Aug 2023

Padma

On site dps and Brian saloon and availability of a personal trainer!

Self

6/10

Pleasant

01 Aug 2023

Srinivasa Rao

Carpet is old and odor isn’t that great in rooms and hallway as well

Leisure

2/10

Poor

21 May 2023

Verified traveler

Had to wait for a while before they could pull up my reservation. Once checked in, the swimming pool was under the maintenance over the weekend. This made us wait until evening before we could get in because of which we had to rebook our spa appointment. Tried to charge us extra for a view which had nothing

Friends_and_family Friends

4/10

Poor

15 Feb 2023

Charles Chandra

Very bad. Beware of the atrium-facing rooms with no proper daylight being advertised as standard base category rooms. Even budget OYO hotels have better lighting quality.

Business Partner

10/10

Exceptional

19 Jan 2023

Raj

Very clean hotel, excellent staff and service.

Leisure Self

10/10

Exceptional

15 Jan 2023

Maulen

The service is great. People at the reception are very polite and helpful for any concerns you might have. Breakfast was very nice too. I liked my stay overall!

Business Self

10/10

Exceptional

15 Jan 2023

Rupa

Centrally located location, clean and on-site restaurants are rally good. Has good time in the city.

Business

10/10

Exceptional

12 Jan 2023

Verified traveler

High impact hotel!

Amazing hotel design - sensational lobby and restaurants. Rooms decor now a little tired and could use some refurb but Park Hyatt service and dining great.

Partner

10/10

Exceptional

28 Dec 2022

Mohan

Super friendly staff, they pay attention to detail. Clean property.

Leisure Partner

6/10

Pleasant

12 Dec 2022

RAUF

They did not have the room ready at check in time. They asked me to take complimentary lunch and will let me know in the restaurant when the room is ready. The restaurant service was terrible. We had to call and yell to have a waiter at our desk.

Business Self

6/10

Pleasant

12 Dec 2022

Abhay

Hyatt fell short of our expectations
Rooms were great - lavish actually!
But other than that nothing wowed us - cockroaches in lobby area, Rika restaurant couldn’t whip up a simple Manchurian dish - Mapo Tofu was an utter disappointment - dumpling soup was tasteless - multiple rings before anyone picks up - concierge yelled at my wife and hung up for no reason even before listening to her question…you could do better Hyatt

Leisure Family

10/10

Exceptional

08 Dec 2022

Rajendra

Spacious rooms

Leisure Family

6/10

Pleasant

29 Nov 2022

Usha

Property looks good. Problem was that there is no heating. Temp in the room was set to 18 degrees and staff that helped didn’t seem to know that. So spent a miserable sleepless night. More training needed for staff and also rooms should not be set that cold

Leisure Partner

2/10

Poor

30 Aug 2022

Vivardhan

I like the staff and their service during my stay and it was kind of safe. However, I felt the bell boys who cleaned the rooms left the room open for more than 30 minutes without their presence. The rooms are not soundproof. The sink design is too lean and not comfortable to brush or wash your face. Bell Boys let others enter your room when you are not in the room which is very risky.

Leisure Family

10/10

Exceptional

28 Aug 2022

Pathan

Good service and good architecture.

Business Self

8/10

Excellent

11 Aug 2022

Venk

Rooms are clean . Great breakfast buffet. Our kids enjoyed it immensely. nice gym and pool. Food provided in the room service was not as good as the buffet. Staff were very courteous and went out of their way to make sure we were taken care of.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2022

nagaraju

Comfort stay with good perks.

Stay was amazing - inside the hotel ambience is great. Room well maintained and service is really good. Used spa services as well - would definitely recommend it. Breakfast buffet is good - quite a few tasty choices.

Friends_and_family Family

10/10

Exceptional

27 Jul 2022

Vinay

Excellent

Business_and_leisure Family

10/10

Exceptional

07 Jul 2022

Lars

Best customer service we have received at any hotel in India during our one month of travel. The breakfast staff did an exceptional job catering to the needs and requests of our young children (ages 15, 13, 11, and 9).
We only ate breakfast in the hotel as it was included in the price, dinner was overpriced so we went out.
The rooms were spotless and have a really great design. The glass wall shower gave a luxurious and very romantic feel. We had an amazing city view from our oversized window.
There are several really great restaurants within walking distance (try NanKing Chinese food and Blue Fox or KFC across the street next to the movie theater).
Pool and sauna were enjoyable for the whole family. Plus a great view from the top of the building.
Overall, I would completely recommend this place to my closest friends and family.

Leisure Family_with_children

4/10

Poor

22 May 2022

Verified traveler

I ordered in room breakfast, ordered continental bfast, they gave cornflakes but no milk. They missed a bunch of things like cut fruit, toast etc and I had to wait another 45 mins for that. And when asked to charge to the room, the serviceman said we accept only cash. He did not have change and he came back another hour later and gave me change which was 40 rupees short and said he did not have change. It was very unprofessional. He wasn’t courteous.
Even the ppl who answer the calls from the room, one lady was literally talking as if she was angry with me. My experience with respect to the service was inhospitable.
I was charged 1200 for corn flakes, it was ridiculous.

Leisure Self

2/10

Poor

18 May 2022

Subbarao

Very unclean , smelly and poor maintof the hotel

Condition is very bad

Leisure Family

8/10

Excellent

12 May 2022

Gourchand

It was nice stay

Business

2/10

Poor

17 Apr 2022

KULDEEP

They couldn’t find my reservation and I had to wait 45min for rebooking fresh room. They didn’t had the room what I have requested and it wasn’t good. The hot water was not working and they took 1hr to fix the problem, because of that I have missed my appointment with money loss.

Leisure Partner

10/10

Exceptional

04 Apr 2022

Kendra

High quality hotel! Staff is awesome! Not a great location but the hotel keeps you safe.

Leisure Family

10/10

Exceptional

25 Mar 2022

Kendra

Staff was great!

Leisure Family

4/10

Poor

16 Mar 2022

S ANUSHA

The experience went from bad to worse

The stay was a mixed bag, but more bitter experiences than sweet ones.
Unfortunately the over all experncie left such a bad impression of the hyatt group that we as a family and our friends who stayed with us have decided to avoid this property for sure..
Not going back again that's for sure.

Friends_and_family Family

10/10

Exceptional

10 Mar 2022

ravinder

awesome

It was awesome

Business

10/10

Exceptional

25 Feb 2022

Neelima

We are very happy that we chose Park Hyatt for our 2 night stay. The room was very spacious, clean, modern and decorated tastefully. All of the staff were very courteous and the service was prompt. The quality of the spread at breakfast was very good. The authentic filter coffee they served was exceptional. The ambience of the lobby, the art work and the common sitting area was impressive. You could tell that attention was being paid to the minor details of maintenance.
The cocktails served at Tre Forni bar were very good. Special shout out to RituShree for making our stay extra special. Hyatt Park offers a great experience!

Leisure Family

4/10

Poor

30 Jan 2022

Bhanu

The rooms are not up to the mark

Leisure Family

6/10

Pleasant

03 Jan 2022

Sarthak

The rooms were very good but the service wasn’t great and the valet people don’t have a way to talk to the guests

Friends_and_family Family

10/10

Exceptional

14 Dec 2021

Shashikanth

Awesome

Awesome

Friends_and_family Family

2/10

Poor

23 Nov 2021

Pallavi

I had originally booked a standard room only to realize it had dead insects and a flooded bathroom. We upgraded to a suite as we were tired from a 24 hr flight and was told it would cost us 120$ per night. During checkout they told us the 120$ was on top of the price we had already paid for the standard room. Which was drastically different from what the front desk guy told us when we were trying to upgrade. Sneaky staff that needs better training and communication. They miss out on informing the fine print. Expedia couldnt help either. We ended paying triple the amount.
The bathrooms have gaps between the curtain and glass. Everything can be seen from the outside. Told the staff and they didnt do anything.
The dining - Celebrated our anniversary lunch at the Dining Room restaurant. We were a party of 9 and the host created a scene when we requested her to join 2 tables to accommodate all of us together. After I said let me talk to your manager, she finally gave in. The food was equally bad. Uncooked pasta was served.
The only nice thing I can say about the stay was the breakfast buffet. The staff serving during this time were super sweet and helpful.
Overall, considering the $$$ they are charging, they can do so much better. Not staying here again.

Leisure Family

4/10

Poor

15 Nov 2021

Verified traveler

Service is terrible in all departments!!

Business

2/10

Poor

29 Oct 2021

Chintoo

Not expected from Park Hyatt

Horrible experience, 1st room given to me has a dirty cloth in the sink. 2nd room give to me had a digital key issue -- my digital door key was not working and even the master key could not open my room door. They had to call the maintenance team to open the door. This was happening at 1 am at night. I had to go down to lobby 4 times for this and was waiting for 1 hour in the lobby, very uncooperative staff. Really not expected from hyatt , that also Park hyatt brand. Regards

Friends_and_family Family

6/10

Pleasant

22 Sep 2021

Mohammed

Not good service in all aspects

Partner

10/10

Exceptional

19 Apr 2021

AADESH

Astonishing Good Customer Service

It was like home, we always have a good time. As told it’s like our second home.

Thank you team Hyatt.

Friends_and_family Family

10/10

Exceptional

19 Mar 2021

Sunil

Excellent stay

Friends_and_family Family

6/10

Pleasant

05 Mar 2021

Verified traveler

Our room lock had problem and they didn't change our room .Every time we have to wait at helpdesk for someone to take us to our room. I wish they had us moved to another room .

Friends_and_family Partner

10/10

Exceptional

24 Feb 2021

Verified traveler

Good location wonderful staff and service
Good breakfast I will comeback if I need to stay in hotel

Business_and_leisure

6/10

Pleasant

19 Oct 2020

KPChowdary

Cleaness & staff is good but the wanna add some more amenities to the customers and the breakfast is also not as much as good and varities of food also not more very limited items are providing

Friends_and_family Partner

10/10

Exceptional

25 Feb 2020

Nafees

Park Hyatt Hyderabad

Park Hyatt is a very elegant and luxurious hotel with excellent hospitality, warm welcoming staff, good food and cozy ambience, located in the heart of the city.
They have great ameneties and the suite was very comfortable and well equipped. It was a pleasure to stay in Park Hyatt Hyderabad.

Friends_and_family Family

10/10

Exceptional

17 Feb 2020

Hernan

My stay was very comfortable and pleasant, the only annoying thing was the fact that the personnel was continuously pushing for a review, the management needs to stop pressing their people to do so, it gets irritating at some point.

Greetings,

Business

10/10

Exceptional

30 Jan 2020

Verified traveler

Fantastic staff all around! Particularly restaurant staff!!

8/10

Excellent

25 Jan 2020

Verified traveler

Although front desk was pleasant and helpful, they need to implement a system to help customers in line and not let their colleagues jump customers ahead of those waiting from the sides. I suggest a ' wait here please' sign. This seemed to be a recurring theme in India.

Friends_and_family Family

10/10

Exceptional

21 Jan 2020

Verified traveler

Ambience was good. Helpful staff. Would like to visit again.

Friends_and_family Family

10/10

Exceptional

18 Jan 2020

Naresh

Good choice !!

Great hotel for a business trip to hyderabad

Business

6/10

Pleasant

16 Jan 2020

Verified traveler

It’s A five star hotel with Hyatt Standards but rather gloomy and dark - though elegant. Everything is badly Designed. The shower room has no hook for towels so you have to walk naked into the main room or let The towels get wet. The cups in the rooms don’t fit in the nespresso machine so you have to tilt them. Every detail seems designed to be inconvenient.

Leisure Family_with_children

8/10

Excellent

12 Jan 2020

AM

Lovely staff, poorly planned rooms, very little light if you're not facing the city and very strange bathroom design. Towels hanging 3m away from the shower door!

Friends_and_family Family

6/10

Pleasant

02 Jan 2020

Sreeja

Good things:
1) Ambiance
2) Room service

Worst things:
1) restaurant and their behavior
( while we are eating something they take off the plates in the middle of eating. I really don't know why they do that and it really piss me off the most)
2) They said the beverages are complimentary with buffet and finally they charged for us.
3) Through out the day we faces with Elevator problem.
4) We stayed for 3 days 2 nights and every single day our cards are deactivated for room access and again we have to activate it at reception counter.
5) Super noises over the whole night.

Leisure Family

10/10

Exceptional

28 Dec 2019

Verified traveler

Great hotel in a great location

All the staff were great...hotel is well maintained

Friends_and_family Family

8/10

Excellent

07 Dec 2019

Verified traveler

Attitude of staff does not exude warmth and friendliness. Instead it shows some sense of arrogance. Needs some training here. Morning breakfast is fine. Lots of choices.
Room is inconvenient in the sense there are no hooks or places to keep under clothes or towels.

Friends_and_family Family

10/10

Exceptional

20 Nov 2019

Verified traveler

This hotel is THE place to stay in Hyderabad. They took great care of us, and the staff was wonderful. The rooms were spacious, the spa was lovely, and the food was great too.

Business_and_leisure Friends

10/10

Exceptional

16 Nov 2019

Farzana

Beyond my expectations

Beautiful and luxurious modern hotel. Comfortable rooms, great design. Spacious bathroom with shower. Amazing staff with service on a another level... particularly staff at breakfast. Really tasty food - best masala dosa I've ever had. Everything was just perfect. Wish i could've stayed a few more days. Would definitely recommend.

Business

10/10

Exceptional

14 Nov 2019

Verified traveler

Very enjoyable stay. Staff were really nice and the concierge services were excellent. All rests were nice - my favourite was Tre Forni, and the ground floor dining room a close 2nd.

Only (slight) criticism was that there was an inconsistent understanding between the different restaurants about how to process credit card payments in local currency. The main lobby was perfect, but the other outlets insisted converting to my ccy at outrageous rates. IMO, its better to charge everything to your room and let the better qualified staff handle it as you check out - they know how to do this if you ask for it.

Friends_and_family Family

8/10

Excellent

14 Nov 2019

Arshia

Credit card warning

Amazing hotel with great service. Staff happy to please. No complaints about hotel itself but international visitors need to be aware that if they don’t have Indian credit card, they will be charged at Sterling or dollars then converted to rupees despite being asked not to do so. Many upsetting discussions with restaurant staff who have no training in how to deal with this. Hotel conversion rate significantly higher than own credit card rate. Often they will just present you with card machine to enter your pin code. When you receive receipt it states that you have declined to pay local rate.
You have to fight hard to ensure you are paying your own credit card rate.
Otherwise, great hotel!

Friends_and_family Family

8/10

Excellent

09 Nov 2019

RP

My stay was fantastic and every member of the staff pleasant and helpful. The design of the hotel rooms could use a little more thought process - a plug point to use the iron was 5 inches from the floor between the shower and the bed making it very difficult to be used.

Business Friends

10/10

Exceptional

18 Oct 2019

nan

Fabulous stay

fabulous stay and very friendly and helpful staff

Business

4/10

Poor

30 Sep 2019

Verified traveler

Staff called/rung the bell on my room constantly (12+ times in 3 days) despite numerous requests directly to managers to stop. TV didn't work. Lights cut out one day. It seems like staff were well meaning, but completely lacked any coordination or follow through on issues despite multiple promises to address them.

Business Self

8/10

Excellent

30 Sep 2019

SANJAY

Can Improve

Clean, Good Location, Breakfast area congested,

Guest Key for elevator frequently not working,

Check in time long

Business

8/10

Excellent

30 Sep 2019

Caterina

Top level hotel in Hyderabad

I just spent 2 nights in this amazing hotel but I wish my staying could have been longer.

I did a complain because - without being informed - I’d been assigned the room for disabled, that is perfect for people with disabilities but not that comfortable for those who don’t have any (ex. When you take a shower since there is no shower plate the bathroom floor is all wet and slippery). The Director immediately apologized and they offered me a drop off service to the airport. I appreciated a .

8/10

Excellent

20 Sep 2019

Chandini

Good