Name: Ibis Styles Malang
Address: Jl. S Parman No. 45 Malang East Java - Malang Mala, Malang, 65122, ID

6/10

Pleasant

05 May 2026

Patrik

Basic hotel, but ok for few nights. Not the best location, as no restaurants around. Staff very helpful.

Partner

10/10

Exceptional

31 Mar 2026

DYAH

Fresh breakfast and clean room

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Endro

Good location, friendly staff, has pool, good breakfast.

Leisure Family

10/10

Exceptional

20 Apr 2025

Junwei

Rooms were very comfortable and clean, with a great view over the city of Malang. Staff was very friendly too and even though they had quite a few trainees on the roster when I stayed, they tried their best and always had a smile on their face, even though they were still learning and occasionally had to clarify a number of things with the senior staff. I had to set off very early in the morning but they were kind enough to prepare a packed breakfast (with delicious nasi goreng) for me.

8/10

Excellent

17 Feb 2025

Karen

Staff were excellent. Friendly, helpful and provided great service. We dined in the restaurant one evening. The food was good but limited choice for healthy options. There are two supermarkets locally which at it was easy to get a Grab Car from here to explore. Hotel also helped us with booking a trip to Bromo and to watch the sunrise at King Kong Hill which was amazing. Great hotel for what we needed and helpful that staff had a good understanding of English.

Leisure Partner

10/10

Exceptional

17 Jan 2025

Harold

The facilities were better than I expected. However, Wi-Fi was very poor in units 907 and 909. I notified the desk but they seemed unconcerned.

Leisure Family

8/10

Excellent

26 Aug 2024

JOYCE

The staffs were nice and friendly. The rooms were not too bad but need to improve.

Family_with_children

6/10

Pleasant

08 Mar 2024

Ching

Quite disappointed with the condition of the room. The door lock was not functioning properly. No spare toilet roll and we ran out of it in the middle of the night! The shower gel dispenser did not work. Shouldn’t the house cleaning staff check on these things when they clean the room everyday? Buffet breakfast spread was sub standard by Accor hotel std. Food was lousy.

Partner

2/10

Poor

30 Jun 2023

Yuwanta

room for improvement, especially cleanliness of the room. Need some major cleaning!

Business_and_leisure Self

10/10

Exceptional

24 May 2023

Donna

Excellent place to stay with a great breakfast buffet.

Leisure Friends

10/10

Exceptional

15 May 2023

Mohamad Riduan

Nice and friendly staff.

Leisure Family

10/10

Exceptional

08 May 2023

Ginna

3.5 stars hotel with 5 stars services

Had a great stay here for 3 days and 2 nights, as this is managed by Accor so we have been expecting this, love the semi-indoor swimming pool and the water is warm, love it! The breakfast ambiance is good, they are also eco-green so there will be an aqua water tank in every corridor level, on 2nd night I'm having an unpleasant incident on the lift, however, they immediately took follow-up action and asked how I feel, even they treat me beyond expectations. Their staff were very polite and generous, will definitely come back if I have time for a holiday in the near future.

Leisure Family

10/10

Exceptional

02 May 2023

Dillon

Good stay overall

Had a great stay here. The food was goodand staff were helpful and nice. Our train was very early and we were disappointed that though the room is ready early we had to pay for early check in. We stayed a while so it wouldve been nice if they provided the customer service for early check in. Otherwise rooftop pool is nice but always crowded. The gym was nice and clean. Not many options to eat nearby so we usually ate in restaurant or took taxi for offsite eating

Partner

6/10

Pleasant

27 Mar 2021

Verified traveler

Poor cleanlines issue.

Sink was clogged. No cover on bolster. If not because of super helpful security/valet team, i would give them 1 star straight.

Friends_and_family Family

10/10

Exceptional

10 Nov 2020

Roni

Comfortable hotel

Check in was smooth. Hotel located in easy access to every where in Malang. Food is superb.check out process was quick and prompt. Special mention to Housekeeping lady in 5th floor very friendly staff and accomodating.

Partner

4/10

Poor

17 Feb 2019

Tjhi

Hotel cleaning must be improved,very older hotel

Booking under with breakfast but staff still check n check

Family

8/10

Excellent

12 Feb 2019

Gan

WiFi weak need to improved.

Leisure Partner

4/10

Poor

07 Jan 2019

Ed

1. During check-in i found that even though I booked for 4 ppl in the room, there was only 1 double bed in the room. The two options were to sleep on the couch or pay for additional extra bed. That was not a nice surprise.
2. Ibis Style does not have an adequate system to ensure basic necessity for the room is catered. An example will be the number of towels provided. Ibis provided only 2 towels when clearly there are 4 people staying in the room. When I requested for additional towels, I was advised that this will incur additional charge to which I expressed my strong objection.
3. Room cleanliness is average, it appears that vacuuming of the carpet was not done in a thorough way as I have found evidence of insufficient cleaning of the carpet.

8/10

Excellent

14 Dec 2018

Verified traveler

Overall OK. The toilet at my room having water stagnant. Food same for the three days.

10/10

Exceptional

04 Nov 2018

Jessica

Good budget hotel

Comfortable and cheap

8/10

Excellent

12 Sep 2018

Adam

Great staff and facilities but boring location

Clean modern good facilities friendly helpful staff BUT the area is sterile. Nothing to see or do in walking distance. If you don’t mind using GRAB to get around town this hotel is a good option but if you prefer to be walking distance to town not good

Partner

8/10

Excellent

09 Jun 2018

Verified traveler

good experience

a good services for family trip with a roof swimming pool made it perfect

Family

2/10

Poor

30 Sep 2017

Verified traveler

Not as good as Ibis standard

No taxi at morning from hotel
Old towel which used for years
Broken lift, remaining lift at extremely slow speed
recycled steeler used for new guest
Poor English even reception
Weak water pump for shower

6/10

Pleasant

11 Mar 2017

Shirley

More than enough

There is no sufficient places for parking

Partner

8/10

Excellent

07 Jan 2017

Verified traveler

good

Family

10/10

Exceptional

16 Nov 2016

Peter

Affordable comfort

I was in Malang about 3 years, and I think the hotel was under construction then. I like the green style and comfort. The breakfast was good with varieties, and the hotel is in a nice location for a tourist. The towels could be newer, and in all, I enjoyed my stay.

6/10

Pleasant

30 Oct 2016

vikrant

Ok.

It was ok...hotel next to nothing

Family

8/10

Excellent

21 Jul 2016

Verified traveler

Short but nice stay.
Pleasant stay at Ibis Styles.
Recommended.

6/10

Pleasant

14 Oct 2015

Brooke

Plain and Inexpensive

We stayed there for two nights. I found the location to be on a really busy street with not much around it to see. The front desk staff were very helpful (especially Mia), but there was a language barrier and miscommunication with other staff members (eg: laundry services). The hotel was plain and the room was clean and small. The outdoor pool was nice but it could get very windy up there. The restaurant food was okay but nothing special. Overall it was a plain inexpensive place to stay.

Family

6/10

Pleasant

21 Sep 2015

Verified traveler

Good for price, but bad location. OK 4 overnight

Hotel is new. Has everything you need in a minimalist setting, but the location isn't convenient to anything.
Had to walk along what is practically a highway to get dinner. Most staff helpful but, they have no city map.
OK spot for overnight to Bromo.

8/10

Excellent

14 Sep 2015

Smith

Overall good hotel

It's a bit of a walk from the centre and there's not much to do/eat/see around the hotel itself; however, it's nice and clean.

8/10

Excellent

04 Aug 2015

Ryan

Great Hotel

This was my second time at Ibis, was a great stay again. Only complaint was cool bar not working, and after mentioning it twice to staff it was never fixed or replaced. But besides that great hotel in great location.

8/10

Excellent

30 Jul 2015

NADYA

Would like to come back again one day

Being an Ibis this hotel is as reliable as the others. Clean and good location I definitely will come back. Nice breakfast buffet too.

Family

8/10

Excellent

27 Jul 2015

NADYA

Love the design and cleanliness

Hotel Max was small but the room size was fine for me. It was clean and bed so comfy. I loved the modern contemporary design and staff was helpful whenever needed. The location was near some nice bakeries, pharmacy, and 2min walk to Alesia metro station where you can reach centre of Paris very easily. The highlight for my kids was McDonald's and KFC around the corner.

All and all I'd be back anytime.

Family

10/10

Exceptional

18 Jul 2015

Effendi

Great holiday with family

Overall the hotel are very good and valuable on family trip. All the staff was very nice. We had a wonderful time in Ibis Styles Malang.

Family

10/10

Exceptional

22 May 2015

Chad

Good Located, Clean and Modern Hotel

I spent 2 weeks at the Ibis Styles Malang Hotel, the hotel staff were all polite and pleasant, smiling and friendly. The room was clean and modern and catered well for my needs. The 2 bottles of water they provided every day was a nice touch too, plus how they knocked for laundry and also returned it was very nice of them.

The buffet breakfast again can't be faulted, the selection and freshness of the food was perfect.

When I do return to Malang, it's highly likely i'll be choosing to stay here again.

10/10

Exceptional

13 Mar 2015

Verified traveler

A good place to park in Malang

We were very pleased with the hotel despite the fact that there was a power failure on one of the days. we appreciate their good service getting us a connecting room and helping with getting us an excellent driver to transport us to our next destination.
We think the management could look into the shower room door which has been constructed with a gap causing an outflow of water on the rest of the toilet area when one showers.

Family

10/10

Exceptional

28 Feb 2015

Ryan

Great hotel!!

Great hotel!! Great location, clean, comfortable, awesome hotel!!

8/10

Excellent

30 Jan 2015

Jimmy

Nice new hotel..

It was a good hotel with a nice interior clean room. But this hotel need more staff to help n serve the traveler.. The service is very poor.. But overall we enjoying our visit in this hotel..

Family

8/10

Excellent

12 Jan 2015

Hadi

Nice Hotel

It was nice to stay at Ibis-Malang. The room is not big enough but clean and tidy.

Family

8/10

Excellent

21 Dec 2014

Aditya Girindra

Overall ok

Overall ok. Service ok. Hotel is new but need better maintenance.

Family

10/10

Exceptional

19 Nov 2014

Cameron

it was better than I expected.

I would definitely stay there ,if I go back to Malang. It was clean,comfortable,central and very efficient service.

8/10

Excellent

22 Oct 2014

Indriana

average

the hotel is ver new and clean but unfortunately when we checked in, no bellboy to help us. breakfast is average, nothing special.

Family

8/10

Excellent

01 Jun 2014

Himawan

Fantastic Service for budget Hotel

Fresh, clean, budget new hotel @ Malang. The room is quite big for a budget hotel and the facilities like hairdryer, refrigerator, hot water maker is also there. The one that bothers me why there are no locks in bathroom. The breakfast is very good with a lots of menus (I like the croissant the taste is great). The restaurant is semi outdoors, there is kids corner at the restaurant. There is a swimming pool for adult and kids. Beside the swimming pool, you will see a gym. I was a little disappointed that the fees charged are very expensive (Rp 50.000) when my kid accidentally broke a glass when brushing teeth.

Family

6/10

Pleasant

29 Jul 2026

Barry

Ontbijt kan uitgebreider.
Bad kamer kan wat netter. (Vieze kit randen onder andere)

8/10

Excellent

26 Sep 2025

Yuta

初めてのマランの滞在でしたが、不便はしませんでした。
※二人で滞在したので、水をいちいちウォーターサーバーまで取りに行くのは大変でしたが、海外なので許容範囲でした。

4/10

Poor

24 Aug 2025

Lars-Terje O

Room description inaccurate

The room description is not accurate. I ordered a family room with “two double beds” according to the room description but ended up with just one double bed and a bunk bed! Wheras it does give 2 x 2 pax, the level of comfort is not as expected! Told the receptionist at checkin but got no solution offered. The View from 9th floor was nice and breakfast buffet satisfactory.

Friends_and_family Friends

6/10

Pleasant

05 Jun 2025

Simon

nicht sonderlich sauber.

Friends_and_family Friends

4/10

Poor

01 May 2025

Claudia

The room and the breakfast were ok, but some improvement in cleanliness might be done. The towels provided we very old (threadbare), the soap dispenser in the shower had some rusted parts which implied some rust pieces were released with the soap at each release and the shower had some molded sealings. The pillow sheets also didn't smell good, as if they had been kept in a dusty place or just not properly cleaned.

8/10

Excellent

22 Sep 2024

Anindya

Ok for short trip

Overall the service was great but the breakfast wasn’t our preference and the room was too small for 3 people.

Friends_and_family Family