Name: Virgo Batik Resort Teluk Batik Lumut
Address: Persiaran Teluk Batikteluk Batik Lumut, Perak, 32200, MY

6/10

Pleasant

01 Jan 2024

Nor Naimah

The property should upgrade their facilities. Pay attention on cleanliness (eg: mug, linen, fridge, pool area)

Leisure Family

8/10

Excellent

19 Dec 2023

NOR AHMAD

Everything is ok

2/10

Poor

27 Jan 2023

Siti Fadilah

Arrived at.5.30pm but the room are still not housekeeping. Give them enough time we come back on 9.00 pm. The front desk tell our room are ready to check in. But when I check in the room are very dirty....have so many hair and baby powder under the floor, table and at tv cabin... The freezer are licking, bath room and toilet door are stuck and not in good condition...the kettle are creck but still can use... Overall it not the good experience to stay again....indah kabar dari rupa..

Leisure Family

4/10

Poor

03 Jan 2021

Aina

Not recommended to stay because service very bad, staff not friendly and the room not clean and totally not worth with price

Leisure Family

8/10

Excellent

27 Dec 2020

Verified traveler

Just nice

Friends_and_family Family

8/10

Excellent

05 Oct 2020

iwana

the staffs are friendly. their mee goreng is good,i even woke up early for that.

Friends_and_family Family

2/10

Poor

01 Aug 2020

Khor

Room not make with the one showing

Friends_and_family Family

2/10

Poor

27 Jul 2020

MUHAMMAD YAZID

Frustrated On Holiday

1.no internet in the room
2. On the bed a lot of sand
3. Pillows and cases are very bad
4. Cheated.. no swimming pool but the price still same
5. Dirty floor
6. TV3 broadcast no sound
7.budget hotels are better than that

Friends_and_family Family

6/10

Pleasant

09 Jul 2020

Shamsul Idlan

Even the price is cheap but the management should really concern on dusty furniture.

Friends_and_family Family

4/10

Poor

26 Dec 2019

AZLINA

Not so good

Friends_and_family Family

4/10

Poor

21 Dec 2019

Verified traveler

Very dissapointing

Leisure Family

4/10

Poor

12 Dec 2019

UncleSepek

There’s nothing special about this hotel and out of my family expectation. My family complained that room too smelly and didn’t provide towel for shower and room quite dirty. And the room isn’t completely ready for check in.

Friends_and_family Family

2/10

Poor

19 Oct 2019

Iza

I don't like because what i get not like what i'm expected from your picture about the hotel..i'm very disappointed..please update the latest image about the hotel so that guest are not deceived about the hotel..

Business_and_leisure Family_with_children

6/10

Pleasant

02 Aug 2019

norfazilah

the facilities are under par.. too shabby..

Business_and_leisure Family_with_children

4/10

Poor

23 Jun 2019

Verified traveler

Pool besar 👍

Toilet busuk..masuk bilik ada air ditepi katil..cadar dan sarung bantal dah lama tak tukar..bilik 4 org towel cuma 2 helai..bila minta towel sampai balik pun tak dapat..perabot tv dan kebanyakan peralatan dah lama..

Friends_and_family Family

4/10

Poor

08 Feb 2019

Fazie

The location is good but overall the resort condition is in need of lots of improvement.Very sad to say \"Nice Spot\" but terrible management from room service, house keeping and lousy breakfast. My sincere opinion mostly visitor could consider your resort regards to the location but once check-in they definitely will not come again ever or recommend to others. I pity the staff whom worked there....need entire improvement immediately.

8/10

Excellent

25 Dec 2018

Verified traveler

Near to beach..good

2/10

Poor

11 Dec 2018

Verified traveler

strongly not recommended this resort. the image of the pool is belongs to the nearby resort. this resort no restaurant and swimming pool. the pool image give wrong expectation to those who looking for good quality resort. the nearby resort swimming pool is dirty and crowded. the children and adults are not wearing swimwear but with long pants and t shirt and no officer to control. I cannot use the pool because was too crowded. the room was dirty and no worth for money at all. this resort spoil my vacation and mood. please avoid this resort.

2/10

Poor

03 Dec 2018

zarina

Must change management or at least increase staff.

Terrible as facilities not up to the standard of 3 star hotel n apprmt. No remove for tv. No wifi at room. Take longer time when we call n need something to be sent to the room.

Family

6/10

Pleasant

02 Dec 2018

Shy

Wifi very slow. Receptionist not friendly. Aircond suck.

6/10

Pleasant

14 Nov 2018

nur

Everything okay . Good . but , just one thing about aircond . Less cool even if the switch is at maximum level.

6/10

Pleasant

25 Oct 2018

Verified traveler

Can improvise on the facilities in the room especially the TV and the dressing table. It’s high time to get upgrade to a better wardrobe and dressing table since the top of the table came out. The linens need to be cleaner. However, comfort wise it was good. Hope to see a change by upgrading the room 👌

2/10

Poor

30 Sep 2018

sam

Terrible hotel

Terrible hotel. We booked for 2 Aparment 2 queen size bed but they give us standard room. The room number in the reservation list have been erased and replaced by new standard rooms, in which 1 room the aircon is not working. Room is not clean, bedsheet and other stuff is dusty. Staff customer service is too way below service level.

2/10

Poor

16 Sep 2018

Syed

We came at 2pm but only can check in at 5.30pm..room not ready on time

4/10

Poor

11 Sep 2018

Yon

Disapointed!

Stay 2 nights here with quad sharing room. Nothing to impress with the resort. Boring place to be. Breakfast totally out of our taste. The resort located far from the beach at almost 800m. You cannot see the beach at all.

6/10

Pleasant

20 Aug 2018

irda yasmoon

will not repeat again to stay here

Hotel location is strategic,overall is good stay except the tv and aircond are old type ones. need to improve the facilities.

Family

2/10

Poor

17 Jun 2018

Verified traveler

TERRIBLE, WILL NOT RECOMMEND

terrible, will not recommend friend and relatives stay at this hotel. old building, facilities and etc.
the staff also blur

6/10

Pleasant

01 May 2018

norhalim

So so lar..i stay there coz it is close to the JMFR starting point..next year can stay there again..although it does not full fill my expection.

Family

2/10

Poor

07 Dec 2017

Ahmad

Bad Experience

- Paid 2 rooms with the same price. But received 2 diff room type.
- Need to ask 3 times to get the room cleaned & get towels.(morning, noon, afternoon)
- No towels were provided on the first night. excuse: no towel available. still in laundry!
- Breakfast buffet was so disappointing.

6/10

Pleasant

26 Nov 2017

Aminudin

Nice Resorts

Nice Resorts , Close with beach and swimming pool.

4/10

Poor

12 Jun 2017

Verified traveler

Bad cleanliness

Good location but poor cleaniness and service

Family

10/10

Exceptional

27 Mar 2017

Umi

Nice hotel

When arrived i was looking for a parking and saw the swimming pool was so dirty, ugly and i might say suitable for the monkeys to swim not human. But during check in, the staff mentioned the pool is close now and we can enjoy swimming and breakfast at next door hotel which is make me and my mum smiling again. On my booking, I choose a room with 1 queen bed but surprisingly our room had 2 queen bed and again we were happy stayed there with my 1 year old baby.

2/10

Poor

16 Mar 2017

MK

Horrible place

Firstly there is no facility in the hotel, every facilities were available on sharing basis with the sister property next door which is not too convenient. room was bad and hot as it is facing the sunset and terribly small air conditioning unit.. leaving us sweating.

despite less than five rooms were occupied, I was given the high floor unit and there was no trolley or bellman to assist me with the luggages. only 1 part time staff at the counter.. who don't seems to bother much about who's coming or leaving.

4/10

Poor

18 Dec 2016

abubalqis

No wifi after 12.00 a.m

Not so great about this hotel and quite expensive and bed is smaller than expected.

2/10

Poor

15 Dec 2016

Abdul Halim

Misleading photos

Unfortunate that I didn't read others' reviews as the photos are very misleading. Room and surrounding areas didn't look as how it is portrayed. Hotel pool was green and we were directed to use another resort's pool. wouldn't go there again. sorry.

Family

6/10

Pleasant

19 Sep 2016

khairunishaq

Good except the tv is old type no infre red remote and aircond also old type no infra red controller

Family

4/10

Poor

15 Mar 2016

frust

Not up to what I expected. Frustrated.

I booked and paid a room for 4 persons with with a request extra bed. Instead, the room is actually for 2 persons only. Expedia showed the room is for 4 persons. So breakfast vouchers and towels given just for 2 persons. No daily cleaning. Free wifi but all of us could not access for two days. Even names of wifi servers did not appear at all on our phone screens. No signals for our phones in that area. Have to go to town to receive signals. Aircond was not cold, sometimes we were sweating in the room. Good for those who want to escape from busy life, no phone calls or internet and tv as well (tv signal was also not so clear..no many channels provided: tv3 and axn only)

2/10

Poor

05 Jan 2016

Samsi

Its a wrost hotel i ever stay.
no service and no wifi. Money waste to stay

Family

6/10

Pleasant

04 Jan 2016

Jazlan Yahya

Not bad

Family

4/10

Poor

23 Dec 2015

Ahmad bahar

Poor reception of coverage & free wifi not available

Family

2/10

Poor

08 Dec 2015

Verified traveler

Bad Experience

We expected a resort and spa facilities but was very disappointed. No remote control for the TV,TV only have a channel for viewing. The air control was so high that you need a chair to climb and to make it worse there was not even a chair available in the room. We have to upgrade to a one room unit. The hotel only have a trolley which is hardly available. Really a disappointment . Advertised as Resort and Spa establishment.We can hear the conversation of the next room guest even when they cleared their throats. Just imagine how disgusting it can be.

Family

6/10

Pleasant

27 Sep 2015

RAZIDAH

Hotel Near Teluk Batik

Cleanliness of the room is quite good but the toilet have to be maintained properly. There are water dripping from the tap. Location of the hotel swimming pool is not strategic as it is located near the parking lot.

Family

2/10

Poor

21 Sep 2015

sazanizal

worst hotel i've ever been.

No remote for the TV/aircond,the toilet leaks,water low pressure,breakfast with nasi lemak and sambal only.?,the room is bad,the bed linen is brownish,the swimming pool has not been attended for years i think (no body swims there)

Family

6/10

Pleasant

10 Aug 2015

Verified traveler

1-Night at Virgo Batik Resort

I do impress on the breakfast buffet.Variety of local food to choose on.Well done to Kitchen team for serving best menu!For the room,it's more likely staying in the typical hostel during school age.Less decoration.

Family

6/10

Pleasant

03 Jun 2015

Verified traveler

just ok!

Accomodation just ok. The good thing is the hotel was near to the beach. the hotel must improve the quality of food for bfast

Family

6/10

Pleasant

08 May 2015

mazli

ok

overall is ok..

Family

6/10

Pleasant

06 May 2015

Justin

Lack of facilities, the swimming pool is too small and so on

6/10

Pleasant

26 Feb 2015

Verified traveler

Room condition

Location near by Teluk batik beach but cant see the beach.Ac not well maintain,bathroom cleanliness not good. We check in during peak time (CNY public holiday) . The breakfast we satisfied.

2/10

Poor

25 Jan 2015

Verified traveler

Absoultely a no no !!!

After getting our room, we immeditately noticed the poor cleaniness of the room. The walls were dirty and they definitely needed few urgent layers of paint. Then we checked the bed sheets, which were dirty and moldy, so we asked to change room. The staff promptly give us a new room, but unfortunately, it was not better than the previous one, so we called the housekeeping and show them the condition of the bed sheet, also in this case, very promptly and very aplogetically they replaced the sheets, however also the new sheets were stained, so we decided to leave the Hotel.

2/10

Poor

29 Oct 2014

Sivalingam

The worst 4 star hotel.

This is the worst 4 star hotel I have stayed in. I believe it should even been awarded a 2 star rating. It was ditry, the towels and bed sheets were discoloured.

The floors throughout the resort was dirty and not cleaned. I booked for three days but left after 2. I will not recommend this resort to anyone.

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