The Orient Star Resort

6/10

Pleasant

04 Sep 2025

Took Tai

Externally looks great but interior fittings are poor for this old building. Wifi is poor and kept cutting off for no apparent reason. Bathtub was dirty as appeared never been cleaned.
TV reception is poor on a small tiny 24 inch size screen. Breakfast has improved with some variations but presence of houseflies appeared unhygienic. Housekeeping staff are erratic and sometimes did not even change bath towel or replace items used. Only a few odd wardrobe hangers per room. Disposable sandals are a joke. Valid for very short stays

Business Self

8/10

Excellent

18 Apr 2025

Ching Chung

Location is good. Near to jetty to Pangkor island. Friendly staff. Facility is clean but is a bit rundown.

Partner

8/10

Excellent

26 Dec 2024

M J

A great hotel

The hotel is in a very good position, near to the jetty and all local eateries. Our room was great with partial sea view and view over the trees complete with monkeys. The room was comfortable and the balcony nice. Best of all the staff were wonderful from reception to catering to cleaning - all treated us well. My only gripes are that the hotel on the whole was only superficially clean and some of the hot food was less than hot but having said thatI would recommend the Orient Star.

Partner

10/10

Exceptional

09 Jun 2024

Wayne Weiyuan

Hotel is old but clean, location is limited with dining

Business Self

6/10

Pleasant

28 Apr 2023

Cees

Hotel was clean but in major need of an upgrade, No safe was disappointing, air-con did not work and pool was closed for maintenance which involved jack hammering starting early Saturday and Sunday mornings. It was close to mini mart and Main Street with a nice small beach out front.

Leisure Self

8/10

Excellent

21 Feb 2023

Chwee Poh

Convenient location. Clean n friendly staffs

Leisure Friends

8/10

Excellent

15 Feb 2023

cheng lum

Staff very helpful. Property needs refurbishing

Leisure Partner

8/10

Excellent

24 Jun 2022

WENG LEONG

Nice resort but sqeaking bed

Came here couple of years ago but its the first time stayed in. Nice environment. Reception staff friendly. Very spacious and nice from the lobby. The swimming pool makes a beautiful scenery. Room was clean but there's some little ants running around..they should perform some pest-control works. Water heater not working. The mattress was quite old and the bed makes squeaking sound when you sit on it, even when you sleep and turn the squeaking sound is there, not good.

Partner

8/10

Excellent

22 Dec 2021

ANITA

One of the best place to stay in lumut with basic hotel facilities & walking distance to Lumut-Pangkor Jetty.

10/10

Exceptional

04 Apr 2021

Verified traveler

The room including bed looks old.

Leisure Family

2/10

Poor

22 Mar 2021

Fred

Quite disappointed,totally no 3 star

Friends_and_family Family

8/10

Excellent

25 Dec 2020

Verified traveler

Great location, Clean but dated facilities.

Great location! Breakfast provided. Room is clean but the facilities are dated.

Partner

4/10

Poor

08 Feb 2020

Verified traveler

Toilet was not clean.

Pillow has bad smell.

AC was noisy

Room not fresh and needs complete make over.

Business

8/10

Excellent

16 Jan 2020

Verified traveler

Bathroom in bedroom in bad condition. Bathroom n shower curtain full moulds

Leisure

8/10

Excellent

23 Dec 2019

Aishah

3 bintang ok kot..

Enviroment ok..mengadap kuala sungai..dari servis kecewa skit lah sbb reception agak kelam kelibut skit sbb ramai orang..untuk family boleh lah..biasa² jer..furniture kene renovate balik lah sbb agak ketinggalan zaman sikit dari segi perabot....

Friends_and_family Family

6/10

Pleasant

15 Dec 2019

Verified traveler

Good for family weekend escape

Leisure Family_with_children

10/10

Exceptional

10 Nov 2019

Verified traveler

All of the accomodations

Business_and_leisure Family_with_children

10/10

Exceptional

06 Sep 2019

Verified traveler

I like the view from my room.superb

Leisure Partner

8/10

Excellent

01 Sep 2019

Verified traveler

I have been coming to this hotel since ages ago. I've seen the young and pretty Orient Star Resort Hotel to now turning getting older and older resort. The management can do something to make this resort becoming a better and beautiful again in and out...

10/10

Exceptional

16 Jun 2019

az

the view is so pleasing..

Leisure Partner

2/10

Poor

22 Apr 2019

Verified traveler

Service very bad.
Bilik kotor
Tidak seperti di view.
Layanan reception sungguh buruk
Toilet kotor
Cadar kotor.
Semua kotor
Penginapan saya hanya 1 hari sahaja disebabkan
Bilik kotor dan layanan teruk

6/10

Pleasant

21 Apr 2019

Verified traveler

I'm book a king bed but got a twin sharing. Not as a promise.

Leisure Family

10/10

Exceptional

25 Mar 2019

TheyHockKim

Friendly staff

6/10

Pleasant

22 Mar 2019

Zulfakar

Big room. Cheap price. Friendly staff

Business Self

6/10

Pleasant

02 Mar 2019

Verified traveler

We guessed the staff didnt change the bed sheet as we saw some hairs on the bed. The room floor was not clean, a-bit dusty.

Food served for breakfast taste good. However, all glassware and silverware were not clean, quite dirty. We saw ants around the food and some in the food.

Leisure Family_with_children

4/10

Poor

21 Feb 2019

Verified traveler

Bed is old that i can feel the metal. Furniture dated. Balcony dusty. Guest need to pay to swim, seriously. Breakfast, however, is quite pleasant.

Business Partner

8/10

Excellent

27 Jan 2019

Verified traveler

Hotel looks old..but the location us close by to the jetty and other accomodation such as shops and place to eat

8/10

Excellent

31 Dec 2018

Yurizar yakimin

Nice but smell old furniture

Nice location but hotel need to be upgrade.

Family

4/10

Poor

30 Dec 2018

Verified traveler

ITS AN OLD HOTEL THAT I USED TO PATRON. THE CONDITION IS JUST GETTING WORST.THE MANAGEMENT HAS NO RESPECT TO THE GUEST BY PROVIDING A THIRD WORLD ROOM CONDITION.
THERE WAS A SPIDER ON THE PILLOW TOO.
THE TIARA CAFE FLIES ALL OVER(SAME LIKE BEFORE).
THE POOL WATER NOT CLEAN.I HOPE THE MANAGEMENT CLOSE IT AND RENOVATE IT. YOU CANT TAKE ADVANTAGE ON THE PEOPLE WHO DESPERATELY NEED A ROOM. I WILL NOT PATRON THIS HOTEL ANYMORE AFTER BEEN LOYAL SINCE 20 OVER YEARS AGO.

4/10

Poor

30 Dec 2018

Winnie

Too dirty in the room and the floor feel like normal walk way need to wear shoe

6/10

Pleasant

29 Dec 2018

Steven

It is a resort, however due to aging it looks old and give an unpleasant stay. And staff is just so busy although just a few customer.
And lack of drinking water, no where to refill but ask u to buy water from them

10/10

Exceptional

26 Dec 2018

Zakiah

Love it

We really enjoy n definitely will come again

Family

6/10

Pleasant

05 Dec 2018

Nasharuddin Baba

Cleanliness of room

Please make sure the cleanliness must be an important not just for the room, toilet but also the bed.

Family

6/10

Pleasant

06 Nov 2018

Art

Ok... but facility need upgrade.......................

6/10

Pleasant

06 Nov 2018

NaGa

Good n nice

Friends

6/10

Pleasant

23 Oct 2018

Hamzah

Wrong time wrong receptionist.

Everything start from the moment you check in.
I should say it was non friendly at all. With her serious face and only respond words to word you ask.
Really spoilt the stay.

Friends

8/10

Excellent

22 Sep 2018

Azlina

Very good...

Family

8/10

Excellent

21 Sep 2018

Verified traveler

Average stay

Bf need upgrade.. Loc good

Family

2/10

Poor

12 Sep 2018

Verified traveler

Marina Bay

The hotel needs to upgrade badly . Not enough staff to attend room guests. Not enough lighting.

6/10

Pleasant

11 Sep 2018

Sherman

Ok..but please improve check in time...i have to wait for an hour for my room

8/10

Excellent

24 Aug 2018

Nik Khairul Bahiyah

Overall is okay. But that time there were school trip students so a little bit noise at swimming pool and along the level area.

Family

6/10

Pleasant

28 Jul 2018

Verified traveler

Emmm... Nice pool.. ............................................................

6/10

Pleasant

25 Jul 2018

Ahmad

Hotel that need to be refurbished

Breakfast lack of variety. Nice swiming pool. Near the jetty to Pangkor.Toilet cannot be flush.

8/10

Excellent

14 Jul 2018

Simpleton

The rooms are spacious, tidy and clean. The hotel's beach is great as it is very quite and peaceful due to its access for the hotel's guest and patrons only. The beach is just at the back of the hotel. There is room for improvement for the food and facilities. Overall, the hotel has improved a lot compare to my earlier stays.

4/10

Poor

24 Jun 2018

Scudio

The hotel need serious revamp

The booking was made and confirmed via expedia but the hotel staff cannot verify the booking until the last minutes. The spacious room floor was very dusty and when we called the housekeeping the guy even asked me to mop the floor by myself. There were also chicken bones left on the balcony uncleaned. The breakfast menu was very lousy and the car park is not well litted. The pool is great but no life guard on duty at any time.

4/10

Poor

24 Jun 2018

jack

Hotel was good

I was left a few t-shirt ..a branded t-shirt...but until 6pm they did’nt call me for what i left...until i call the hotel...suddenly they give many excuse why they take a looonng time to call me..if i forget all this thing..i think surely this hotel will not call me to take all my shirt.. what a bad atitude..

8/10

Excellent

22 Jun 2018

Verified traveler

Nice hotel

Nice place to stay with your little one. Good environment and nice food.

6/10

Pleasant

30 May 2018

Verified traveler

okay lah, just the room service is a little bit late. i have finish my movie while waiting for the food.

4/10

Poor

26 Mar 2018

Verified traveler

Below average.

Partner

4/10

Poor

26 Feb 2018

CP

good location, but...

Sliding door stuck and cannot fully close.
Slow shower water flow.
Bath tub water tap spoiled,
itchy n rough bedsheet,
road of car park rough n uneven,
old facilities...