Oak Tree Emerald

Indonesia , Semarang
GAJAHMUNGKUR, Palm Hill Estate Jl.Palm Papandayan Gajahmungkur
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20 reviews shown

4/10

Poor

16 Dec 2020

Verified traveler

The hotel was old, far different from the pictures on website. Found spider web in all corridor lights, all the way to bathroom lights. Moved bed aside to pick up dropped items and found nightmare of dust and dead roaches. Requested some cutleries and sauce (kecap manis) from the hotel and never heard anything back from the staff ever. Safe to say, I wont be going back to this hotel.

Friends_and_family Family_with_children

8/10

Excellent

27 Jul 2017

Katrina

Nice staff but communication difficulties

The airport pickup I arranged the previous day never showed up and they seemed to not even remember talking to me. Also, same day laundry does NOT mean same day, which gave me difficulties.

The food in the restaurant was delicious! The room clean. The staff friendly and helpful, aside from communication difficulties.

6/10

Pleasant

08 Jul 2017

global traveler

Great setting, run down hotel.

I wanted to try this hotel based on location. Beautiful setting away from hustle of Indonesia never ending traffic. Unfortunately towels were thread born, no hair dryer, soiled upholstery, bad lighting. I rate it mid level that needs updates. Not luxury. Staff was nice but spoke little English. I go to Semerang for business but try to sneak in some leisure down time. This was not the place for me.

2/10

Poor

06 Aug 2016

Not Happy

C-M stains on bed sheets

So we arrived, checked in and had a shower to go out and look at the city and surrounds.
Got back and went to get into bed, and found stains and hair mixed together stuck to the sheets.
After trying to use the room phone to call reception we went down to find they were chatting and had the phone off the hook sitting on the desk.
Staff offered to change the sheets, we suggested to change the room.
Very disappointed with this.

6/10

Pleasant

28 Mar 2016

Nori

The atmosphere is good. but old.

I like such a resort hotel even in the city. But it's sorry that the building its self is old.

6/10

Pleasant

29 Dec 2015

Wahyu

Nice view, we can see Semarang City. Bathroom not good.

Family

10/10

Exceptional

27 Oct 2015

Verified traveler

great hotel

Bad wifi and far from malls. Overall very good. Nice breakfast, gym, rooms and free shuttle.

Family

10/10

Exceptional

29 Jul 2015

Mr T U

Hotel staff was very polite and accommodating. Late check out was not a problem. I vacated my room at 17.30 without any extra charge. Restaurant needs a bit of attention and few more dishes need to added to room service menu. I enjoyed my stay thoroughly and going back in September.

6/10

Pleasant

09 Jul 2015

Sentot

poor cleanliness

I was not convenient with products such as soap, shampoo and conditioner, they smelt bad. The water in the shower and washbasin was stuck, I am also disappointed with the cleanliness of the bath room.

Family

6/10

Pleasant

02 May 2015

Priantono

New, for better or worse.

I booked this hotel because it was affordable and it seems nice enough. Arriving there, it's obvious that the hotel is still new. Some parts of the hotel are still in construction or at least not built yet. The good thing though is that everything in the hotel is very modern, from the elevator buttons to the door entry way.

Beware though, the staff are not that fluent in English and they are still new so a lot of mistakes are going to happen. They didn't booked me the right room, they said they arranged a shuttle but didn't and some rooms have a hard time with connecting to the wifi

If you can live with that, I think you'll enjoy your stay.

Family

10/10

Exceptional

21 Apr 2015

Hyuncheol

Reasonable and Good quality to stay

Clean and fresh air also I felt good manner for customer.

10/10

Exceptional

26 Jun 2019

Verified traveler

Wake-up with singing birds and go for a swim.

Nice pool, peaceful environment where you hear and see birds.

8/10

Excellent

01 Jan 2019

Syahrial

Hotelnya bagus, bersih, asri dan layanannya juga oke.. sangat rekomen buat meeting dan liburan..

10/10

Exceptional

09 Dec 2018

Roel

Heerlijk lang zwembad in rustige omgeving tussen (nog) veel groen, niet ver van centrum en enkele universiteiten als UNDIP.

6/10

Pleasant

16 Oct 2018

Rifky

Harap dapat diperhatikan kebersihan lingkungan kmr

Secara akses lokasi, pelayanan dan harga seharusnya hotel ini sudah baik, tetapi utk faktor kebersihan nya harus lebih diperhatikan lagi. Lantai kamar berdebu, ruangan belum 100% selesai pengerjaan dan kondisi kamar mandi kurang bersih.

Family

8/10

Excellent

11 Oct 2018

Soo Kyun

다 좋았음 조식 빼고

다 좋았음 조식 빼고

Partner

10/10

Exceptional

03 Aug 2018

Verified traveler

Rust in een drukke stad.

Een plek in de drukke stad waar je wakker wordt met het geluid van vogels in plaats van de vroege oproep tot gebed, waar lekker door rustige straatjes kunt meanderen en de heuvel afzakken of beklimmen voor een maaltijd of boodschapje halverwege/onderaan. Heeft een lekker lang zwembad (in de middag/avond soms verhuurd) met mooi uitzicht en een redelijke keuze voor ontbijt, lunch of dinner, maar ook een gratis dropservice voor vliegveld en restaurants elders in de stad.

8/10

Excellent

30 Jun 2018

Wahyu

Saran untuk kolam renang Oak Tree Hotel Semarang

Secara keseluruhan hotel ini nyaman untuk tempat bermalam, makanan enak dan bagus dalam penyajian, staf hotel sangat helpful/membantu dan ramah, hanya satu kekurangan hitel ini adalah: kolam renang yg di internet terlihat indah, ternyata agak keruh airnya dan bau kaporit airnya sangat menyengat; sehingga kami khawatir justru akan membakar kulit pengunjung yg mandi disitu. Akubatnya kami yg semula memilih Oak Tree krn ingin berenang; membatalkan acara berenang karena tidak suka bau kaporitnya yg berlebihan; sebaiknya kaporit sebagai antiseptik/pembunuh kuman diberikan sesuai standar kesehatan kolam di hotel2 internasional sehingga membuat nyaman dan aman untuk semua pengunjungnya. Terimakasih

Family

10/10

Exceptional

25 Mar 2018

Roel

Oase van rust in een drukke stad

Heerlijk wakker worden met zingende vogels, en na zwemmen in een lang zwembad lekker fruit bij het ontbijt. Op loop afstand komen steeds meer eethuisjes en restaurants voor andere maaltijden. Lopen kan zowel door de nieuwe luxe wijk (weg naar vliegveld) als door de nauwe straten van de oude wijk (alternatief voor de weg naar restaurants en stad).

10/10

Exceptional

08 Dec 2017

Roel

Ipv verkeer/moskee, hoor je vogels.

Fantastisch lang zwembad als je een rustig tijdstip kiest. Goede en bescheiden maaltijden. Gevarieerd en goed Aziatisch ontbijt. Waarschijnlijk het enige hotel in Semarang waar je niet door verkeer en moskee wakker wordt gehouden/gemaakt, maar waar je in de ochtend de vogels hoort fluiten.