Name: Emm Hotel Hue
Address: 15 Ly Thuong Kiet, Hue, VN

10/10

Exceptional

26 Jul 2026

Margaret

We have stayed in this hotel previously and wound down so again. The rooms are clean and comfortable. The staff are friendly, respectful and very helpful. All assistance requests were met efficiently and promptly. Breakfast is great as is the food available from the restaurant. Very good value for money.

10/10

Exceptional

12 Apr 2026

Dave

Fantastic place, best pool ever , room clean and staff were amazing

Friends

10/10

Exceptional

09 Mar 2026

John

Very helpful staff and well located near the river. Baggage storage and an earlier than expected check-in all helped.

8/10

Excellent

19 Feb 2026

Joanne

Everything was wonderful. The breakfast buffet is one of the best we’ve had. The room was lovely.

The only reason I’m not giving 5 stars is the lack of communication. I emailed them two days in a row…no one replied. I then phoned twice…both times I was disconnected. Hotels.com also tried calling numerous times with no success.

Partner

10/10

Exceptional

05 Jan 2026

Liesl

Our adjoining rooms were very good. One room had a badly leaking AC (all over the floor) but they were quick to clean it up and fix the problem. Staff were friendly. Really good breakfast buffet with many options and a beautiful room where it is served next to the pool.

10/10

Exceptional

23 Sep 2025

Rowyn Neelam

Great location across the beach. Great service.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2025

Nathan

Really good hotel that was really cheap, I didn’t know what to expect for the price ~$120au per night with breakfast included, but the room was a great size for the four of us, two seperate bedrooms and the pool area was good too. A 5-10 min grab gets you to anywhere and the best Bahn Mi in Vietnam is a 400m walk away (Tiem Nha An). Staff were really helpful and friendly, I would absolutely stay here again.

Leisure Family

10/10

Exceptional

01 May 2025

Chantal

Hôtel EMM HUE

Hôtel très bien situé à quelques minutes de la Cité Impériale. Accueil chaleureux et très agréable. Petit déjeuner copieux et excellent café.
À recommander sans hésitation!

Partner

10/10

Exceptional

25 Mar 2025

Faren H

Great hotel in quiet location less touristy but can walk to most sites and good restaurants

Partner

10/10

Exceptional

26 Oct 2024

Nick

Great service at front desk. Arrived early and were given access to room well ahead of check-in, and given an upgrade. Very helpful staff.

Leisure Partner

10/10

Exceptional

09 Oct 2024

eugene

Nice hotel. I would stay there again. The reception was awesome, very friend and helpful

Leisure Self

10/10

Exceptional

21 Sep 2024

Brian

Best stay in Hue

Amazing stay, great location, fantastic breakfast, excellent staff.

Partner

10/10

Exceptional

28 Apr 2024

carol

Great service, lovely place

Leisure

10/10

Exceptional

23 Jan 2024

Luke Jon

Really lovely and caring staff - nothing was too difficult - very helpful and our stay was memorable

Leisure Partner

10/10

Exceptional

03 Jan 2024

Jill

Excellent

8/10

Excellent

04 Jul 2023

Heather

The checkin and pool area was nice and outstanding restaurant upstairs. Good lighting and room was clean. Some small touches would push the review to a 5, like cleaner cushions by the pool.

Leisure Family

10/10

Exceptional

28 Jan 2023

Chau Quynh Huong

Good service, friendly staff, comfy and clean bed. Very good location. Recommended for the next visit in Hue.

Leisure Family

10/10

Exceptional

07 Nov 2022

Viet

Thìs hotel is very good for anything even service and food should I come back

Business_and_leisure Family_with_children

8/10

Excellent

26 Feb 2020

Verified traveler

The food in restauranr was wondeful

Partner

10/10

Exceptional

30 Jan 2020

Ondrej

friendly place

Clean rooms, fine breakfast, nice pool. Good position. Good value for the money

Friends_and_family Friends

10/10

Exceptional

07 Jan 2020

Verified traveler

Outstanding Service, spacious, clean

Big rooms, bright atmosphere, great breakfast and outstandingly helpful service!
Clean, no technical defects, good location in Hue.
I broke a leg befome my stay and they agreed to move a non refundable fixed booking by three weeks to help me, no charges. Exemplary customer orientation!

Partner

8/10

Excellent

15 Jul 2019

Verified traveler

The hotel is fairly well situated. The rooms (we had 2) were very comfortable, very well finished and clean. The WiFi was excellent. The pool area was a little small for the size of the hotel. The staff were OK. I was disappointed with the restaurant. I thought the meals they served (apart from breakfast) were pretty ordinary. Breakfast was OK, but nothing special.

Family

8/10

Excellent

19 Jun 2019

Verified traveler

This is a regular hotel. There is nothing very special about it but I have nothing bad to say either. Clean, buffet breakfast, pool etc. I would say that the rooms aren’t “soundproofed” as the ads say as they’re just regular rooms with general normal sounds coming in. Not sure what the “pillow menu” is either as we weren’t offered anything like this. Pool loses sun by around 3pm but we enjoyed it in the mornings. Location is a fair walk from the heart of Huê so we got taxis everywhere. Enjoyable relaxing stay.

Leisure Partner

6/10

Pleasant

07 Apr 2019

SK

Unable to latch the room door from inside. Unable to lock balcony door as well

Leisure Friends

10/10

Exceptional

22 Mar 2019

Verified traveler

The manager was very helpful, even directing us to an excellent hospital (everything turned out OK). The room, pool and surrounding area, and buffet breakfast were all very good. My only concern and it was a big one it that they put us in a room below a floor that was being renovated and we could hear a lot of noise (banging, drilling) from 8am to 5pm. worse, we were not informed of this when we checked in, nor given a discount.

Leisure Partner

10/10

Exceptional

16 Mar 2019

ALAN

Great value spot in Hue

Great little hotel. Just outside of the tourist areas. This meant it has more space than most. Had a lovely outdoor pool etc. Would recommend.

Partner

10/10

Exceptional

05 Mar 2019

Verified traveler

Great place to stay in Hue

This hotel had everything that we were looking for - clean, comfortable room, great breakfast and it's within walking distance to all the sights in Hue. The pool area was also beautiful and spotless. I wouldn't hesitate to stay there again.

Partner

10/10

Exceptional

03 Jan 2019

Tammy

Great hotel to stay!

Excellent services good breakfast staffs are very friendly and politely. Location is good right on all amenities. Walking distance to the city and restaurant.

Family

8/10

Excellent

18 Dec 2018

Verified traveler

Rooms were not sound proof so we got woken every morning and also during a soccor game as horns were going off until 10.30 at night

10/10

Exceptional

06 Nov 2018

Gerald

Great Hotel at a great price!!

Stayed here for 3 nights in October 2018. We had a late arrival due to a flight delay but were welcomed with open arms by staff. They even went as far as serving us a beer even though the bar had closed. Room was a good size, very clean and well presented, there was complimentary fruit and water and in the bathroom every eventuality regarding forgotten toiletries was covered. Breakfast was good, although Southeast Asian breakfasts are not to my taste, there was plenty of fruit and typical continental type foods to ensure you were satisfied. There is a nice size pool, which is enclosed in a courtyard created by the hotel's design...the only issue here being that the amount of sun time was less than you would normally expect. I would definitely stay here again and would highly recommend, staff were friendly and helpful....

Partner

8/10

Excellent

12 Sep 2018

Tak kuan

Great stay

The overall stay was good. Clean, spacious and good location. Staff serving breakfast was good n smiling.
Food needs some improvement

Friends

8/10

Excellent

25 Aug 2018

barbara

This is a very pleasant hotel with good rooms and friendly staff. However my room overlooked the road rather than the pool and there is currently construction work going on across the road. The work starts early (before 6 am). Other guests complained about the noise so think the hotel should be speaking to the construction company asking for a later start time.

8/10

Excellent

13 Aug 2018

Andrew

Good hotel with great pool

Hotel was ideally situated for the main sites of Hue.
We walked to the Citadel.
A lovely pool to cool down in with attentive and friendly service from Huong at the pool bar.
There is construction over the road, but did not bother us in the rooms.
Room was clean and spacious.
Breakfast was well presented and a good standard.
A good choice for a trip to Hue.

Family

6/10

Pleasant

08 Jun 2018

Kat

10 minute walk to town centre/ restaurants & shopping. Varying levels of English understood by staff but always friendly. Breakfast was adequate, but same each day.
Pool lost sun by 4pm, loungers always available.
Bed was super hard, could be a plus for some?
Fine for a shorter stay, but location average & overall pretty basic.

Partner

10/10

Exceptional

13 Apr 2018

Verified traveler

Lovely hotel

Stayed 2 nights. Very nice hotel. Clean, comfortable, quiet. Good location - approximately 15 min walk to The Citadel. Lovely staff who are very helpful. Good breakfast with a variety of Vietnamese and Western dishes. Nice pool and bar area.

8/10

Excellent

03 Apr 2018

Verified traveler

Good choice

We had stayed at the EMM's sister hotel in Hoi An, so this was an easy pick when we moved onto Hué. Again, the facilities were perfect for an overnight stop, with a great bar/restaurant, very nice pool and easy access to the sights and local bars.

Family

8/10

Excellent

29 Mar 2018

tina

Good location

Very friendly, helpful staff. Good location. Breakfast had a good variety Asian and Western dishes.

8/10

Excellent

05 Feb 2018

Peter

Very clean and friendly.

I stayed at the EMM Hotel for one night in early February 2018. I was in room 728, which had a balcony and a nice view – without too much street noise. There is a set of rooms I would not want to be in – those facing the street on the lower floors. Mine was fine.
The hotel is not super fancy, but it is nice enough and very clean. The staff was very nice. Absolutely everything in the room worked perfectly, including the free wifi, which is pretty amazing for Vietnam. The room was super clean, as were all the public areas – even the windows. Beds very comfortable to me.
Breakfast was, again, not super fancy but more than adequate and served with a smile.
All in all, the stay was without flaw and a good value. I can’t think of anything negative to say at all.

Family

8/10

Excellent

13 Nov 2017

Tak kuan

In the heart of Hue City

Should have more amenities like umbrella, shoe polish. Pillow Quality need upgrade

Family

10/10

Exceptional

06 May 2017

Tragg

Beyond my expectations!

Thoroughly enjoyed my stay at the EMM-Huế. Would stay thể again in a minute. Chic, quaint, updated boutique hotel! Great location and super staff!

10/10

Exceptional

23 Mar 2017

Morgan

Spacious room with balcony overlooking pool.

A great hotel to stay at. Warm welcome from reception, beautiful, large room with balcony overlooking the pool. Bar and waitstaff were very good, breakfast very good.

Partner

8/10

Excellent

28 Dec 2016

Nathalie

Clean hotel

The rooms were spacious. Clean and pretty quiet. Good location, walkable distance to the Imperial City. The staff was nice, they arranged a tour with a driver for us and it was perfect. Nice swimming pool but too cold! Breakfast was good.
Good hotel to stay for a short stay.

6/10

Pleasant

06 May 2016

Verified traveler

A great pool!

great location, walked to pretty much every thing. The room wasn't what we paid for, so the in charge person moved us, at an extra $15USD/night. The \"VIP\" room had a shower base that was obviously cracked, so couldn't use. We got to use a shower over a spa, that disputed squating to shower, leaked all over the floor. It was only a 3 star place, but probably only 2 star. I think we may have just been unlucky. The staff were lovely and in australian dollars, about $60/night, so not bad.

10/10

Exceptional

20 Jul 2015

Verified traveler

Visit to Hue

I have been to Hue 3 times in the past and have stayed in 3 different hotels, some may have been in slightly more convenient areas but with a taxi fare being about 1 dollar to the centre of town it did not matter, the Festival hotel is excellent. clean with good sized rooms. friendly staff and a good breakfast. I will stay here again, The room rate that I recieved through expedia was good.

10/10

Exceptional

27 Jun 2015

Toni

Very comfortable and welcoming

Staff and facilities were wonderful. Room was spacious and comfortable. Great location, 10-15 mins walk to citadel and 10 mins walk to restaurant area.

Partner

8/10

Excellent

24 Jun 2015

Steve

Great for a few days.

We stayed here for four nights whilst exploring Hue and the surrounding countryside. The hotel was very good and had a nice pool. Breakfast was great, service was friendly. The hotel is a bit far from downtown, about a 10-15 minute walk to the river and the 'backpacker' section of town.

Partner

8/10

Excellent

10 Jun 2015

Jennifer

Good little hotel

This place suited our needs just fine. The pool was clean and the air con was brilliant. (It was around 40 degrees when we were in Hue, so most appreciated). The room was clean and spacious, if a little oddly decorated with its purple walls.

Partner

4/10

Poor

05 May 2015

Verified traveler

Hue Visit

Front desk personnel tried to have us rent a car for an exorbitant prices even though we asked for assistance with train tickets which are significantly cheaper. Told not possible to get train tickets because of holiday. We went to the train station on our own and got the tickets.

Breakfast food is not fresh, especially yogurt which was left out in heat.

Overall not a good experience!

8/10

Excellent

11 Apr 2015

Sandra

Comfortable Hotel

We enjoyed the tranquillity of this hotel. Our room had a balcony which overlooked a terraced courtyard and pool.

The Buffet Breakfast which starts at 6.00am was great for early tours. At this time the range of food is fantastic but I suspect that it does not get topped up - by 8 o'clock the dregs of the coffee urn were not very satisfying!

Partner

8/10

Excellent

19 Mar 2015

David

Good value

Overall great hotel for the price. Large rooms breakfast was good, staff was nice most spoke English fairly well. Only negative was location.. little too far from River area where most tourist bar and restaurants are located...walkable but several blocks away.

Family

6/10

Pleasant

17 Mar 2015

mick

Hotel is fine for a night stay but food is bad

Hotel is dated though clean, comfy room overall and nice staff. Though food is very average one of our meals was pork springrolls which was uncooked pork.

8/10

Excellent

06 Mar 2015

Dani

Lovely Hotel!

Festival Hué Hotel was a beautiful hotel and the staff were welcoming, friendly and couldn't do enough for us both!
The only draw back was the location, it's not too far from the new town, a 20 minute walk, however get your walking shoes on or a taxi to the old town.
Otherwise an amazing stay!

Partner

8/10

Excellent

13 Feb 2015

Hank

Very good, a little noisy.

The location is good, the service is good, but it was a little noisy. The hotel is built around a courtyard and the walls are thin. Nothing to keep me up all night, though.

10/10

Exceptional

07 Dec 2014

Henri/Updesh

Excellent room and facilities.

The staff were excellent. Our room was interestingly designed and very comfortable. Both the food and range were good.

Partner

8/10

Excellent

20 Apr 2026

Patrik

Staff is very good and helpful and its close to center city

Partner

10/10

Exceptional

19 Mar 2026

Benedicte

Nous avion une chambres grandes avec balcon. La puscine est propre et le petit déjeuner correcte

Partner

10/10

Exceptional

26 Jan 2026

jean pierre

Excellent à tout niveau !

Partner

8/10

Excellent

13 Oct 2025

VIHUONG

Hôtel et chambre très propres, petit déjeuner excellent. L’accueil au top

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Tomoya

チェックイン開始時刻の3時間前に着いたにも関わらず部屋に入れて頂きました。
交差点に面しているため少し車の音が気になりますが寝る分には問題ありません。
コンビニやスーパーは近くにないのであらかじめどこかで買い出ししておいた法がよいです。
ご飯を食べるところは比較的ある方だと思います。

Leisure Self

8/10

Excellent

26 Jul 2025

CHRISTINE

Bon rapport qualité prix

Bon rapport qualité prix

Friends_and_family Family

8/10

Excellent

20 Apr 2025

Katia

Hôtel très agréable et propre. Personnel top.

Leisure Partner

8/10

Excellent

16 Dec 2024

YOON

합리적인 가격과 친절한 리셉션

직업상 여행을 많이 합니다. 베트남 후에 여행할 때 선호하는 호텔입니다. 적절한 가격에 위치가 좋습니다.

Friends_and_family Friends

10/10

Exceptional

14 Apr 2024

geraud

Hôtel très bien situé pour visiter la cité impériale.
Hôtel relaxant avec la piscine.

Leisure Family

8/10

Excellent

25 Jan 2024

Mette

Sødeste personale - hjælper meget gerne med booking af transport og ture

Friends_and_family Family

8/10

Excellent

10 Jan 2024

Patricia

Lo que no me agradó mucho fue el colchón porque se sentía un poco los resortes. El agua de la alberca no está templada

Friends_and_family Family

10/10

Exceptional

05 Sep 2023

Mads

En enkelt overnatning i Hue

Rigtig dejligt ophold. God morgenmad, sødt personale og god pool.

Partner

10/10

Exceptional

08 Aug 2023

ICHIRO

Very clean facilities, friendly staff.

Leisure Family

10/10

Exceptional

02 Jul 2023

Van Tho

Fint hotel.

Vi overnattet en natt på connected familierom for 4. Romslig og rent.Hyggelig og serviceinnstilt personal. Kort vei til serverdigheter og sentrum.

Friends_and_family Family

10/10

Exceptional

26 Apr 2023

Johanne

Super hôtel

Nous adorons cette hôtel. Nous étions déjà venus en 2020 et comme nous avions adoré cet endroit, nous avons décidé de revenir (2023).
Tout est parfait, la piscine, la chambre, l’excellent petit déjeuner et la manager.
Si nous revenons un jour à Hué, il est certain que nous reviendrons à cet endroit.
Nous vous conseillons fortement cette place.

Friends_and_family Family

10/10

Exceptional

12 Mar 2023

DONGJIN

추천합니다.

시설도 깨끗하고 친절하고 모든면에서 만족스러웠습니다.

Business

10/10

Exceptional

23 Jul 2022

Duy Dat

Anbefales på det varmeste

En superbra opplevelse for far og sønn på 16 år. God service og vennlighet fra første stund.
Anbefales på det varmeste, spesielt for barnefamilier.

Friends_and_family Family

8/10

Excellent

15 Mar 2020

Emilie

fint hotel med fin service

Fint hotel og service.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2020

Johanne

Excellente adresse

Nous avons adoré notre séjour au Emm hotel à Hué. L’hôtel est très beau et très propre. La piscine et les transats sont parfaits. Le petit déjeuner et très varié et très bon. Tout le personnel, en particulier la manager, sont très gentils et nous ont aidé durant notre séjour. Nous vous conseillons fortement cet hôtel.

Partner

10/10

Exceptional

14 Mar 2020

Verified traveler

Es hat alles gepasst sowohl die Lage als auch die Unterkunft sind zu empfehlen.

Leisure Partner

8/10

Excellent

08 Feb 2020

Verified traveler

Das Hotel hat einen schönen Pool, das Frühstück ist o.k hat alles was man braucht. Die Zimmer sind sehr schön und sehr sauber. Wir hatten eine gute Zeit dort.

Leisure Family