Name: Galaxy Beach Resort BW Premier Collection
Address: P.O. Box 191, Laganas, Zakynthos, 29100, GR

Galaxy Beach Resort BW Premier Collection

Zante-Zakynthos · Greece

P.O. Box 191, LaganasView location

42 reviews shown

8/10

Excellent

14 Sep 2024

Colleen

Nice hotel in a good location. Friendly staff. Not nearly enough sunbeds for size of hotel.

Partner

10/10

Exceptional

23 Aug 2024

Reena

I liked how friendly and accommodating the staff was. I liked how clean the rooms were kept. I liked how close it was to the beach. There were always chairs and floaties available which made the experience really good.
The staff does need to be educated on the availiof recycling containers on the property. We were told there weren't any and ended up going off-site to find recycling containers. We later found them by the pool. Otherwise, it was a very nice stay.

Leisure Family

10/10

Exceptional

16 Sep 2023

Thomas

It was perfect and we loved it would come again. Was right next to the beach, very chilled and lovely. Lovely people too.

Leisure Partner

8/10

Excellent

31 Jul 2023

Radu

The staff was very helpful, especially the arrival night when I needed help since I lost my phone in the taxi from the airport. All through the stay the reception was always 5 star, fast, helpful and very friendly

Leisure Family

10/10

Exceptional

18 Jul 2023

Dean

Great location, great rooms, outstanding staff!

Leisure Family

10/10

Exceptional

03 Sep 2022

Dimitrios

Stay in Laganas

Excellent facilities and location.

Partner

10/10

Exceptional

08 Jul 2022

Tonmoy

Great stay at Galaxy

The location of the resort is amazing and along the Laganas beach strip which offers lots of eating options and nice sunset evening strolls as well as a few club like restaurants for youngsters. Galaxy itself offered nice live music and evening entertainment daily. The water is calm and shallow so perfect for non-swimmers and very young children.

Partner

8/10

Excellent

25 Oct 2019

Verified traveler

Nice large hotel and resort on the beach. Comfortable and clean, friendly staff, two pool areas, lots of play stuff for kids around the grounds, pool bar area and restaurant by the beach. Food was pretty standard- buffet breakfast and dinner.
Great sun lounge beds and plenty of space to relax.

Leisure

4/10

Poor

06 Sep 2019

Verified traveler

Old fashioned hotel. The food is below average. The bathroom was very small and the rooms are outdated

Leisure Friends

6/10

Pleasant

17 Aug 2019

Verified traveler

Disappointing- not 5 star

Spent a couple of nights
Very disappointed of this hotel
Hardly any WiFi in room and In local areas
Took the all included package but Food below average
Service also not so great

We took a suite- the room was big and comfortable
Good play areas for children

Family

4/10

Poor

02 Aug 2019

Dafne

Not a 5 star!

It’s not a 5star hotel! The room was sooo tiny you could barely lay a suitcase between bed and desk. Everything is extra: they say it’s on the beach but the ombrella and 2 sun beds are for a charge of €6. The buffet is abysmal. My kids and I barely ever ate there. There isn’t even service at the table for coffee or drinks. No local foods or products were offered to eat. The lady at the front desk is painfully in a bad mood no matter the day or time you ask a question. The safe in the room is also available for a fee. Never been in such poor service before! The shower in the room could never hold a temperature. Upsetting!!!

Family

6/10

Pleasant

10 Oct 2018

Verified traveler

Food is like a cafeteria , gym old, city is Dirty.

10/10

Exceptional

17 Sep 2016

Verified traveler

Anniversary Stay

Nice and clean hotel. Staff were very friendly and accommodating. They brought us complimentary Champaigne with pastry for our anniversary.

8/10

Excellent

05 Jul 2016

Verified traveler

In a good location away from the noisey strip

Within easy walking distance of nice beach front restaurants & the strip.

10/10

Exceptional

30 Aug 2015

Paul

Beautifull hotel, nice and quite place 10/10

Had a wonderfull time and im looking forward to go back there again.

8/10

Excellent

19 Aug 2015

Juls

Great quieter location right on the beach

This hotel is in a great spot right on the beach with a few spots to relax within the resort. It has a nice pool area and a great view from the rooftop bar at night! Its easy walking distance to the main street of Laganas if thats what you want but far enough away if you want some peace and quiet. The food was nice and I think catered for most people. We had the breakfast and dinner included which made it much easier instead of trying to find places to eat each day and there was always something we found that we liked. We are a couple and still found this place nice to stay at, even though it was mostly families here. The room was very spacious and the bathroom facilities also a good size. Overall would recommend this to most people young or old.

8/10

Excellent

09 Jul 2015

Verified traveler

Girls Holiday

The hotel staff were very friendly, great location. The only things we were pretty unhappy with was the AC didn't work properly and the temperature in the showers wasn't constant which was irritating - ranging from very cold to very hot! We also ended up without our room being cleaned for a couple of days and received no clean towels during that time which was a shame. The food was good. Overall, besides the negatives, okay for a 3 star. We had a great time and the best thing was the location of the hotel.

Family

10/10

Exceptional

12 May 2015

Owen

Modern, tasteful and ideally located.

My girlfriend and I stayed in early May 2015 for a short break somewhere hot! This hotel is in an absolutely perfect location being right on the beach front and approx. 4 minutes walk from the strip/shops/restaurants.
We tried our luck requesting a sea view room and was given one which had a stunning view of Turtle Island and the sun rising each morning. The room itself is very clean, refreshed daily and very modern.
The hotel staff are extremely friendly and polite.
One aspect I liked in particular is the use of space. There is a huge garden with modern furniture looking out to sea which most hotels would have used for an unnecessarily bigger pool or more blocks of rooms.
Overall really great stay.

Partner

2/10

Poor

15 Jul 2026

Ida

Horrible experience.

We did not feel safe staying at this hotel. There were people knocking on our door several times, and on one occasion someone even entered our room while we were asleep.

One of the worst parts was that the security staff used physical force against our underage friends, which was completely unacceptable.

When we went to the reception to report everything, they told us to speak to the manager. However, the manager refused to talk to us. We saw him at the reception multiple times, but every time he noticed us, he walked away and said he didn’t have time.

We also had problems during check-in because they tried to charge us twice for our stay.

Overall, this was a very upsetting experience, and we would not recommend this hotel.

Friends_and_family Friends

6/10

Pleasant

10 May 2026

catherine

L emplacement
Vue sur la mer

Partner

6/10

Pleasant

07 Oct 2024

Lea

In der Hotelbeschreibung stand nirgendwo das es ein Kinder und Familienfreundliches Hotel ist. Es waren viel zu viele laute Kinder im Hotel das den Besuch dort sehr unkomfortabel gemacht hat.

Leisure Family

6/10

Pleasant

02 Sep 2024

Guido

Das Badezimmer ist schlimm, vor allem die Dusche! Voller schwarzem Schimmel.
Die Wasserhahnen am Lavabo waren mit Kalk und Grünspan bedeckt. ausserdem war es sehr klein, 2 Personen kommen nicht aneinander vorbei.
Das war nicht die Schuld des Reinigungspersonals; dieses hat das Beste gegeben. Es liegt vielmehr an der schlechten Wartung des gesamtem Zimmers. Alles ziemlich alt und entspricht keinesfalls einem 5 Sterne Hotel.. Die Insel ist sehr schön und sehenswert, jedoch würden wir keinesfalls mehr das Galaxy Beach Resort wählen!

Leisure Partner

10/10

Exceptional

05 Aug 2024

Maria José

Tutto molto bene, ci siamo trovate molto bene, sia ka colazione che la cena molto buona . Tornerei senza dubbio.

Leisure Friends

6/10

Pleasant

01 Jul 2024

Didier

- Received a 20% discount on food-beverage but not really worth as no \"à la carte\" selection. Only buffet but you have to go early if you want some choice... The buffet and all inclusive option is probably good for families...
+ Room was good and the hotel is located on sea side, so easy access to the beach if you don't want to use the swimmingpool.

Self

6/10

Pleasant

03 Jun 2024

Isabell

Tolle Lage, nahe am Strand. Leider werden die Strandbetten nicht wirklich bewirtschaftet und es lag dementsprechend viel Abfall/Zigarettenstümmel herum. Das Personal war freundlich und hilfsbereit. Das Essen war ganz okei dürfte aber wärmer sein. Das Bett sollte dringendst ausgetauscht werden, man spürrt die Federn und es quitscht bei der kleinsten Bewegung. Das Badezimmer war sehr klein und verkalkt.

Leisure Partner

8/10

Excellent

12 Sep 2023

Oscar

Bella struttura fronte mare, camera con vita mare parziale ben arredata e dotata, letto comodo.. Buona la colazione ( peccato non ci sia una area esterna). Comoda pure la posizione a 200 mt dalla via della movida .

Leisure Partner

10/10

Exceptional

10 Oct 2019

Jonatas

Lugar muito confortável

Ótimo resort, em uma ótima localização perto de tudo em Laganas, o quarto é muito confortável, espaçoso muito bom para ter ótimas noites de sono, além do espaço do lugar ser ótimo, gostei e indico a todos!

Family

10/10

Exceptional

10 Sep 2019

Moshe

מלון פצצה ממליץ בחום בעיקר עם ילדים

Family

8/10

Excellent

02 Jul 2019

Chen

מלון מעולה, אוכל טוב, מיקום מצויין על החוף. מלון למשפחות וקרוב לרחוב ראשי עם חנויות. חיסרון יחידי שהוויפיי לא עובד טוב.

Friends

2/10

Poor

04 Oct 2018

Muna

Serviço péssimo

Primeiramente não conseguimos contato com o hotel para informações sobre transfer. Assim que chegamos, buscamos informações sobre os passeios, pontos turísticos e aluguel de carro. Não houve qualquer simpatia por parte dos funcionários do hotel, mesmo depois de termos falado que se tratava de nossa lua de mel. Como qualquer pessoa que vai para Zakynthos, o nosso foco era conhecer Navagio beach. A concierge do hotel nos orientou a ir de carro para lá por conta do tempo. Primeiro ela nos perguntou se tínhamos carteira internacional de habilitação, nós dissemos que não e ela nos mandou para uma agência onde tal seria dispensável. Lá chegando, a referida nos foi exigida e tivemos que voltar. Depois ela nos sugeriu ir de táxi. Pagamos 120 euros, e ao chegar lá o caminho para a praia estava fechado. Foi extremamente frustrante. O pior foi descobrir em uma agência de turismo no centro da cidade que a praia já estava com todos os seus acessos fechados há uma semana e que tal era de conhecimento de todos os hotéis, bem como de todas as pessoas que trabalham com turismo, afinal era uma determinação de segurança da polícia local. Pra terminar o péssimo serviço do hotel, a internet simplesmente não funcionava, de modo que passamos todos os dias no hotel, sem internet adequada e com um tratamento muito aquém do razoável.

Partner

2/10

Poor

20 Sep 2018

Marcio

Hotel pessimo!

Fui maltratada pela recepicionista, com palavras e atitudes grosseiras. Me deram um quarto com banheiro infantil, pedi a troca, a mesma fingiu nao ter entendido.

Friends

10/10

Exceptional

13 Jul 2017

Andrea

Ottimo soggiorno presso questa struttura.

Buongiorno, mi sono trovato benissimo ottima la posizione dell'hotel, ottimo il mangiare ed il servizio. Il personale è molto cortese e disponibile. Lo consiglio a tutti coloro che vogliono trascorrere una vacanza indimenticabile. Personalmente cercherò per la prossima vacanza un altro hotel Best Western.

Family

10/10

Exceptional

25 May 2017

Verified traveler

Trevligt strandnära hotell

Fantastisk vecka. Trevligt och rent rum, nära till poolen och stranden.God mat och tillmötesgående personal.

Family

10/10

Exceptional

02 Sep 2016

Verified traveler

מלון נחמד מאד קרוב לים עם בריכה ,צוות המלון אדיב ,נותן תמורה טובה למחיר

Family

10/10

Exceptional

22 Jul 2016

KONSTANTINOS

Τοποθεσία και χαλάρωση σε ένα καλό ξενοδοχείο !

Ευγενικό και επαγγελματικό Προσωπικό.
Δωμάτια πεντακάθαρα , μεγάλα με όλες τις ανέσεις.
Πρωινό μεγαλύτερο δεν γίνεται και με καλής ποιότητας προιόντα.
Ένα όμορφο και τακτοποιημένο ξενοδοχείο !
Παραλία ακριβώς μπροστά σου αλλά και οι πισίνες.
Πολύ καλές τιμές στο snack bar του ξενοδοχείου κάτι που δύσκολα το βρίσκεις.
Σε ήσυχο μέρος του Λαγανά, χωρίς φασαρίες και μουσικές..
Δώστε κάτι παραπάνω γιατί αξίζει σε σχέση με τα υπόλοιπα της περιοχής.
Χαλάρωση με καφέ και βουτιά στα 30 m από το κρεβάτι σου...

Θα το προτιμήσω ξανά !

Family

10/10

Exceptional

28 Aug 2015

Urs

Kaum zu toppen!

Ich, m, 22, finde es war eine wunderbare Zeit im Best Western Galaxy Hotel und in Zakynthos allgemein. Das Hotel war rundum sauber, die Angestellten stets freundlich und das Essen hat mir immer wunderbar geschmeckt. Im TV hatte man die wichtigsten Nachrichten Sender wenn man mal zappen wollte. Die Betten waren wirklich bequem. Das Hotel ist sehr familiär ausgerichtet, schreiende Kinder gab es aber kaum welche! Auch der Privatstrand war toll, man hatte seine Liege und Schirm und hatte auch rundherum grosszügig Platz. Was man bei anderen Hotel dem Strand entlang nicht behaupten konnte! ein kleiner Minuspunkt für das, dass man für die Liegen am Strand eine Kleinigkeit bezahlen musste. Das Preis-/Leistungsverhältnis war suuper!
Die Lage des Hotels war meiner Ansicht nach PERFEKT! Direkt am Strand, etwa 10 Gehminuten vom Spot entfernt. Man hat im Hotel aber kaum etwas vom Nachtleben mitbekommen.
Ich kann das Hotel nur weiterempfehlen, denn ich würde wieder in das Selbe gehen!

Family

8/10

Excellent

24 Aug 2015

NICOLAS

Πολύ καλή η τοποθεσία του ξενοδοχέιου

Το ξενοδοχείο βρίσκεται σε πολύ καλή τοποθεσία, βγαίνεις από την πισίνα και βρίσκεσαι αμέσως στη θάλασσα. Είχαμε λίγο πρόβλημα με τη καθαριότητα του δωματίου μας. Κατά τα άλλα περάσαμε πολύ καλά.

Partner

10/10

Exceptional

07 Aug 2015

Pascale

Toppen

Hade en underbar vistelse på detta hotell! Trevlig personal, jättefin takterrass och fräscht! Hotellet passar både unga och äldre. Skulle definitivt åka tillbaka.

Family

8/10

Excellent

07 Aug 2015

Verified traveler

Bra medelklasshotell

Fint hotell. Bra läge vid stranden. Fin frukost med ganska mycket att välja på. Ojämn AC i rummet och ojämn temp på vattnet när man duschar.

Partner

10/10

Exceptional

06 Jul 2015

Verified traveler

Herrliche Lage. Zahlreiche Tavernen direkt am Sandstrand, die für Abendessen/Drink das südliche Flair vermitteln.
Öffentlicher (trockener) Teil des Sandstrandes könnte sauberer sein.

Partner

8/10

Excellent

25 Jun 2015

maria l

Volvería sin dudarlo

Volvería sin dudarlo. Muy buena relación calidad-precio para este all inclusive de Grecia.

Partner

8/10

Excellent

06 Aug 2014

Harm

Goed hotel, alleen avondinner valt tegen.

Gelegen vlak bij de zee. Rustig in de avond, geen last van discotheken of iets dergelijks.
Zeer geschikt voor gezinnen met (kleine) kinderen.
Was hier 2 dagen, en zou niet voor het all inclusive recept kiezen.
Met name het avondeten kan wel eens tegenvallen, omdat het lopend buffet is.
Het personeel is vriendelijk, attent en behulpzaam, daar valt niets over te klagen.
Zwembad was niet erg groot, maar lijkt op de website enorm.