Name: Baymont by Wyndham Monroe
Address: 14774 Laplaisance Road, Monroe, 48161, US

2/10

Poor

27 Jul 2026

Jakob

Asked for a refund and was given one and left.

10/10

Exceptional

21 Jul 2026

demond

Very clean

Partner

6/10

Pleasant

20 Jul 2026

Chris

Good price

Self

10/10

Exceptional

19 Jul 2026

James

Good quit convent nice pool

Partner

10/10

Exceptional

17 Jul 2026

Kyle

Planning to stay there again

Self

6/10

Pleasant

11 Jul 2026

William

The room was mostly clean, except a dirty sink with hair and debris in it. Bed was clean and fresh. Windows were fogged, older property but ok. It was ok for the price.

Self

8/10

Excellent

10 Jul 2026

Shavaughn

The room served its purpose. It could use some tlc. There was some sweeping and mopping it could have used. Bed was clean, sheets and towels nice and clean. The pool was open when we first arrived but was out of order later into our stay. Not sure why. Breakfast was your run of the mill hotel breakfast. There was a dog show that weekend and my allergies were going nuts. Dog hair was all over the carpet at the back entrance. Overall it was a good stay, the gentleman at the front desk was very nice and friendly!

Partner

10/10

Exceptional

03 Jul 2026

Jefferoy

Boat friendly.............

Friends_and_family Friends

2/10

Poor

01 Jul 2026

Kevin

The best way I could describe this experience without being too transparent is make this your very last option. The location of this hotel is not only dangerous but it is not appealing to the eye at all. I had no idea that it was in the middle of a number of dispensaries. When I returned back to the hotel from a conference, I literally watched four drug sales right in front of the hotel as I'm walking for my car. The later it got at night the worst the activity. I went down to the front desk multiple times and there was no one at the desk. Everyone in my conference repeatedly asked me why was I staying at this particular property but I did not know anything until they told me. The room was not bad at all I will give them some credit for the room. But the location of the property, the condition of the property, the condition of The surroundings of this property, really really needs to be fixed because I was extremely disappointed. Rarely do I ever have to leave a review like this but if you have a family, if you have kids, if you're looking for a safe pleasurable place to enjoy your stay, this is not the choice. But if you are just looking for something for a quick overnight and you just need to get in and get out yes I would select this place.

Self

10/10

Exceptional

28 Jun 2026

Laura

Monroe was an amazing homecoming to Michigan! Say yes to Mi & spend a few days in Monroe! Worthy of your love, time, and dollars!

2/10

Poor

05 Jun 2026

Kurt

Terrible. Everything about this place sucked. Tv didn’t work. Phone didn’t work. Toilet was clogged. Black hairs in shower and sink. Drilling at 5 a.m. Horribly located. Can’t warn everyone to avoid this place like the plague.

Partner

2/10

Poor

31 May 2026

Frank

I tried 3 different rooms and they were truly disgusting in one way or another. Old urine in the toilets, hair in the showers, dirt in the sinks. Stay far away from this place no matter how low the price is. It’s not worth your time or health. It should be banned and closed by Wyndham. Expedia should not allow it to be listed.

Self

6/10

Pleasant

31 May 2026

mary

The rooms were clean. Stay wasn’t bad only down fall was all you could smell was weed from people staying in the hotel

Partner

10/10

Exceptional

28 May 2026

Gregory

Nice place

Family_with_children

10/10

Exceptional

27 May 2026

Joe

it was nice

2/10

Poor

18 May 2026

Bryce

Roaches that’s all u need to know brotha mannn

Partner

10/10

Exceptional

08 May 2026

Elizabeth

The bed was very comfortable.

Self

2/10

Poor

01 May 2026

Matthew

Below average

Partner

8/10

Excellent

28 Apr 2026

James

The room was nice, clean. One lamp on a nightstand didn't work because it was unplugged due to a melted plug. Why wasn't it fixed? The TV remote wouldn't communicate with the TV, there is a button on the bottom of the TV you have to push. Maybe there needs to be a note on the TV or on the channel list? Tried calling desk, no answer so had to go find the desk clerk. Small but avoidable aggravation.

The signage from the main road is not good in the dark. The building is located down a long driveway/access road that is full of potholes. The sign on the building was either not turned on or not working.

All that being said I'd stay there again because it met my needs and the room was clean and comfortable.

Partner

6/10

Pleasant

26 Apr 2026

James

Terrible signage from the road. The hotel is set back quite far from the main road. Hard to see. No easily visible lit sign from the road. The entrance road is full of potholes and quite rough.
Once in the room we had difficultly getting the TV remote to work and no one at the front desk answered so I physically went down there. Once I located the desk clerk explained to me there is some button on the bottom of the TV that I had to push.. OK...
One of the nightstand lamps didn't work so upon investigation we found it unplugged and the nearest socket appeared to have had a short and had visible burn marks in it.
The desk clerk was a quiet guy.. not very engaging or friendly but did what he had to do to service us.
Overall the room was clean and comfortable. Despite our minor issues I'd stay there again.

Partner

8/10

Excellent

26 Apr 2026

Doug

👍

4/10

Poor

24 Apr 2026

terrance

Pool out of service tub drain broken

Partner

4/10

Poor

22 Apr 2026

Catherine

Pool wasn't available and never told to us that it would be closed. Never let anyone know they were messing with the fire alarm for four hours straight with ear piercing noise in our room where we had to leave the hotel.

Partner

10/10

Exceptional

22 Apr 2026

Victor

The staff was amazing.

Friends

8/10

Excellent

21 Apr 2026

Stephanie

Breakfast was basic waffle maker coffee machine and juice machine

Partner

8/10

Excellent

19 Apr 2026

Ian

NA.

Partner

8/10

Excellent

13 Apr 2026

Robert

Did not go to breakfast

10/10

Exceptional

13 Apr 2026

Crystal

Room was clean and nice

10/10

Exceptional

12 Apr 2026

Kristie

Courteous staff

Leisure Partner

6/10

Pleasant

12 Apr 2026

Brenda

Rooms were ok and clean. Not quite as nice as pics but were ok. Fridge was old but still worked pretty good. The TV was modern but the remote didn’t let you use all the options, like streaming, ie: YouTube, Netflix, etc. parking lot area was absolutely disgusting. Behind the building was tons of garbage spread through the brush and I believe a homeless person lived in it. Sad to look out your window and see that. The first staff we met was very nice however the midnight staff was very distant and almost rude.

Family

2/10

Poor

05 Apr 2026

Kimberly

I booked this room on Expedia and received confirmation in the morning of my reservation.
At 6 PM I went to check in and was told my reservation was canceled. Of course, all they had were the Jacuzzi rooms which were more than double the price that I was quoted.
I had to call several hotels to find one that had a room.
I had an event that I had to be at at 8 PM and had to really scramble and was very stressed afterward.
Just terrible

Self

2/10

Poor

31 Mar 2026

Joe

Room was dirty. Hair all over in the shower. Stunk really bad. outside was a dump and no lightening at night. Not even the sign was lit up. Service was terrible guy could hardly talk he was so stoned. stayed one night and went somewhere else. But was still charged for 2 days. Was not going to try and reason with a manager that was incoherent. absolutely terrible!

Friends

2/10

Poor

30 Mar 2026

Travis

This was complete false advertising. I I don’t know how they made their website looks so nice. We went there to check in and decided not to stay. We were there fishing and we have a lot of expensive gear that I’m pretty sure would’ve gotten stolen. We talked to the front desk and explained our concerns. Mike agreed we could leave without paying the minimum one night stay. As of now there is a charge on my credit card. That better go away.

Friends

4/10

Poor

29 Mar 2026

Shaylene

Breakfast lackluster. Staff at checking

4/10

Poor

27 Mar 2026

Charles

The property was clean staff was polite just the room I had had a lot of noise from where they put me

Partner

2/10

Poor

18 Mar 2026

Timothy

Dirty smoke filled (non smoking) room. It smelled terrible. Outside are massive weed stores. Garbage in parking lot. We left after 10 minutes in the room. Disgusting and embarrassing for the owners.

Partner

4/10

Poor

15 Mar 2026

Dyllan

Bed bugs, dirty spa in room, beds are gross and firm, room smelled of cigarettes, no extra pillows, no extra towels, staff unpleasant, property ghetto. Pool was ok. Jacuzzi by pool broken not working. Breakfast was ok. Overall never staying again. I want a damn refund after finding bugs next day but I was denied a refund.

Friends_and_family Family

2/10

Poor

04 Mar 2026

Rochell

Never got a room because apparently they only take reservations and money in exchange for nothing if you arrive after midnight 😞

Friends_and_family Family

6/10

Pleasant

02 Mar 2026

Lauren

The staff were helpful and kind. But I feel the overall condition of the place has gone down a bit. First they gave us a key to a room someone was already occupying, however it was due to booking through a third party so (not necessarily the staff fault), then the top latch on the door in our second room did not work, the room wasn’t cleaned appropriately/ trash still in the ice bucket and the bathroom was a little gross as well as some other small things, and lastly the toilet broke twice and needed maintenance while there for our two night stay. But overall I am not picky and understand it is a cheaper hotel. I would like to add however the pool is and has always been amazing, very clean and up-kept.

Friends

4/10

Poor

24 Feb 2026

Thomas

The hotel was a mad house! Constantly noise from other rooms. Trash over flowing. Food was unbeatable. Staff was fine. Only seen two people. Night shift clerk and the day shift clerk.

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

Paul

Nice stay! Only downside - it's very close to I-75 and my room was on the side right next to the highway. Noise, though it could have been worse. Aside from the room placement, it was clean and comfortable, and great staff.

Self

10/10

Exceptional

09 Feb 2026

Kaitlyn

great staff

6/10

Pleasant

17 Jan 2026

Thomas

The stay was ok

Friends_and_family Family

2/10

Poor

07 Jan 2026

Jacob

Room was nasty waste of money

Partner

8/10

Excellent

27 Dec 2025

James

Breakfast was not much to choose from

Partner

10/10

Exceptional

27 Dec 2025

Morgan

The guys who run this place are great and we love to stay here

10/10

Exceptional

22 Dec 2025

Anita

I missed breakfast. I had a lovely view of i-75 and a large billboard for Popeyes.

Self

2/10

Poor

19 Dec 2025

Brandon

The front desk lady was really rude and the room door locked like somebody was kicking it in had to put a couple of towels to cover it up a d the tv had no network

2/10

Poor

07 Dec 2025

Jeff

Breakfast was awuful fruit was old hardley anything fresh at all

Leisure Partner

10/10

Exceptional

03 Dec 2025

billy

The staff was very good. Always helpful

10/10

Exceptional

29 Nov 2025

Tasha

Very clean and friendly

Partner

6/10

Pleasant

19 Nov 2025

James

Breakfast was horrible. There was no spray for the waffle iron waffle stuck. It was just one of the worst continental breakfast I ever had. I ended up not eating and going to McDonald’s. The guy at the front desk kept on guy’s license had to chase him down double charged me my deposit I had to call to get my deposit returned Eight days after I was there.

Partner

4/10

Poor

12 Nov 2025

Linda

At check in and per in room notice, we were to receive fresh towels and trash pickup every day. Linens were to be changed every 3rd day. We stayed 7 days. Our linens were never changed and we had ask every day for towels and Trash pickup. Twice we dumped our own trash. Once when my husband asked the man cleaning rooms for towels he was told angrily that we weren't on the list. Husband went to front desk to ask and no one was there. He found someone in the laundry room who literally yelled at him. The young ladies who checked us in and out were very pleasant and helpful but nicest and most helpful employee was the maintenance man

Leisure Partner

2/10

Poor

08 Nov 2025

Carletter

The worst experience ever. To be given a key to a room that was already occupied not once, not twice but 3 times! Poor lady in the first room was in the hot tub. Only reson we stayed after all that was due to the fact we had already paid and was charged $100 deposit. Guy at front desk was clueless on how to properly and confidently do his job

Partner

2/10

Poor

06 Nov 2025

Dorian

They had roaches and we couldn't get our refund

4/10

Poor

02 Nov 2025

rhonda

Food unappetizing, continental style. Couldn’t get any rest other visitors were loud and disruptive.
Hallway had a bad smell
Parking lot needed repairs

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

sabrina

Area was quite, bed was comfortable.

Leisure Partner

4/10

Poor

21 Oct 2025

Rachel

Room could have been cleaner,

Partner

2/10

Poor

19 Oct 2025

Madison

Do not stay here! Does not feel safe! The hotel is down a long industrial park road past a burned out, abandoned Burger King. Absolutely surrounded by weed dispensaries… we counted 12. The entire place smells like weed inside- lobby, rooms, parking lot, etc. Nobody was ever at the front desk- you had to call a phone number to get people to show up, and when they did they were either extremely high or extremely rude. Multiple people were yelling and arguing outside of our room at 1am and I believe employees were part of the screaming match. Did not feel safe to open the door or call the front desk. It lasted for 45 min and I had to wedge my ironing board between a wall and the door to make sure people didn’t bust in during the fight. I tried to switch hotels, but there were no open rooms anywhere else bc of a soccer tournament and we had no other option. I’ve never felt more uncomfortable or at risk of being in a dangerous situation. It was terrible. Slept with one eye open. WOULD NOT RECOMMEND.

Family_with_children

10/10

Exceptional

19 Oct 2025

Eric

My husband and I really enjoyed our stay. The hotel staff are amazing, and the room was clean. This will be our go to next time we’re visiting Monroe!

Leisure Partner

2/10

Poor

17 Oct 2025

Kendra

There was three bugs in the room there was only one person running the building so it took forever for anything

Business_and_leisure Family_with_children

2/10

Poor

10 Oct 2025

Ryne

I was there for 10 min saw bedbugs checked out and went to Hampton inn 3 miles down

Business Self

2/10

Poor

30 Sep 2025

Veronica

What a poor showing for Baymont

It took us over 30 minutes for someone to come to the desk for us to check in. When he came to he desk he was not in a very good mood. He was short and snapious with us. we are senior citizens and there was nothing on the web site about no elevator in the building. we were put on the top floor. We struggled with our suitcases. The hands rails are so sticking that you didn't want to use them. I will never prepay for a room again. I was to afraid to ask for a refund. The next morning we're going to breakfast and the man was overseeing it. Again his mood was not good. He did mumble the F word several times and everyone noticed. Some of the machines didn't work. We never went back for breakfast.
Halls were dirty, never once in the four days did our room get waste baskets emptied, dirty towels picked up or fresh towels delivered. I feel that we were cheated for what we paided

Friends_and_family Family

8/10

Excellent

28 Sep 2025

SHERRIE

The staff was good. Paul was wonderful! He was available whenever he was needed. I had little contact with other staff.

Leisure Pet

10/10

Exceptional

20 Sep 2025

Eric

Very nice

4/10

Poor

19 Sep 2025

Hector

The hotel needs alot of work,it was dirty, yhey didn't have towels for the swimming pool, the breakfast was horrible. Very disappointed..

Business

4/10

Poor

16 Sep 2025

Chris

Not a very place to stay

8/10

Excellent

14 Sep 2025

Jean

Didn’t like much of anything for breakfast was looking for a yogurt. There was none. The person working in the front desk was not friendly at all. I guess felt like it was bothering him or he didn’t want to be there.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2025

Timothy

Baymont manager is great he took care of me

Friends_and_family Family

2/10

Poor

31 Aug 2025

COLEENA

We got there had to wait 20 mins and tried calling every number we could find to get checked in then was accused of smoking in the lobby when she did finally come to check us in. Told me it was a non drinking and smoking hotel

Leisure Friends

10/10

Exceptional

20 Aug 2025

Tara

Just fine

Leisure Self

8/10

Excellent

18 Aug 2025

David

Very nice

Leisure Partner

10/10

Exceptional

18 Aug 2025

Nicole

We have been staying at the property for two years when we go to Michigan on vacation we absolutely love it here !

Leisure Partner

8/10

Excellent

14 Aug 2025

Sonia

Judt a liitle get away

The lady at checknin was a little rude, there is a $100 deposit that they make you pay at the desk that I was not aware of, Im sure being so close to the dispensaries they want to make sure you dont smoke in your room. The room was clean, had a slight smell of dog so I bought some febreeze to take care of that. The guy at check out was excellent.

Partner

10/10

Exceptional

12 Aug 2025

Goro

Very reasonable price

The services we received were far more than we expected for the price we paid. The staff were very kind, and breakfast was included.

Friends_and_family Family

2/10

Poor

09 Aug 2025

Ben

Most Rude Lady I've ever met.

Here’s a shorter, sharper version for a Hotels.com review:

---

I’ve stayed here many times without issue, but this visit was unacceptable. Despite noting in my reservation that I’d arrive late, the staff member tried to cancel my booking and charge me, nearly forcing me to rebook. She took 15 minutes to come to the desk after my call and was extremely rude throughout. Very unprofessional experience.

Friends_and_family Friends

6/10

Pleasant

03 Aug 2025

Angela

Not happy

Good other than the curtain broke and torn and didn’t close all the way- the location was back way off not in a lit area and sign not lit up well at all at night- jacuzzi jets only 2 barely at all worked not happy at all with stay

Friends_and_family Family

8/10

Excellent

26 Jul 2025

Kevin

Traffic noise

Leisure Partner

8/10

Excellent

21 Jul 2025

Abigail

Easy accsss to 75.

Leisure Family

2/10

Poor

20 Jul 2025

Robert

Had to wait 5 minutes for it someone to come to the front desk. No record of my prepayment could be found so I had to pay twice and fight for a refund.

2/10

Poor

16 Jul 2025

Rodney

Suite 115

The first thing was the musty smell in the room.. the floor around the hot tub was warp you could tell the tub had leak previously.. the room door was also warp you could see the light coming from the hallway and the smell of marijuana in the hall was unbelievable..I understand that the hotel was trying to go green or eco friendly the sign said that they changed the bed sheets every 3 days but we were there from Tues-Sun and never once saw house keeping until we left.. the jets for the hot tub didn’t work so we couldn’t use it..We were definitely not impressed we have stayed at other Wyndham hotels and have never disappointed us.. If we ever get back to Michigan we definitely will find a different hotel to stay.. I didn’t take pictures our suite was 115 please check it out for safety reasons (floor) especially around the hot tub Thank you

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

MERLE

Staff was fantastic. Clean!!

10/10

Exceptional

07 Jul 2025

Howard

OK

Leisure Family

4/10

Poor

05 Jul 2025

Brad

Tv didn’t work. Clearly on duty didn’t know how to configure it and wouldn’t change our room to one with a TV that worked so we are stuck here waiting for ‘some guy’ to show up at 9pm in a Saturday night to fix it. Pretty good way to ruin my impression of what is otherwise a very nice property

6/10

Pleasant

04 Jul 2025

Renee

Go elsewhere

The location is great however although it seems they are trying to upgrade the property there are sketchy fills loitering on property fist fighting in the hallway. The common areas smell strongly of cat urine. I'm still waiting on the return of my deposit after a week.

Friends_and_family Family

6/10

Pleasant

01 Jul 2025

Verified traveler

Getting better

Last time here the room was not good not clean. This time we were in a somewhat renovated room it was better. But so noisy two ladies were fist fighting and yelling in the hallway most of the night. The common areas reaked heavily of cat urine for some reason.

Business

6/10

Pleasant

01 Jul 2025

Tyler

Room was pretty nice, the picture made the room look different. Not sure if it’s Expedia fault or not. But was offered free late checkout when booking, but it was not free. So we didn’t end up staying late

Leisure Partner

6/10

Pleasant

24 Jun 2025

Frances

CAREFUL MAKE SURE YOU GET BACK YOU DOCUMENTS AFTER YOU CHECK IN.
WE WERE THERE FOR THE MAYFLOWER FLY SEASON SO LOTS OF BUGS ON THE WINDOWS JUST OUTSIDE THE BUILDING.
STAFF FRIENDLY AND EASY

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Joshua

Great place to stay overnight! Friendly staff and super helpful! Room was great.

Leisure Partner

6/10

Pleasant

21 Jun 2025

Michael

property was in disarray and in need of repairs. Staff were unfriendly and a bit rude when asked for help

Leisure Partner

8/10

Excellent

19 Jun 2025

Karen

Good place to stay for the price point. Simple breakfast; all that you need... waffles, breads, muffins, bagels, cereal, OJ, apple juice, coffee, milk, cream cheese, jelly, butter, syrup. Good place if you have a pet along, extra fee. If you don't have a pet, ask for a second floor room.

Friends_and_family Family

2/10

Poor

16 Jun 2025

Matthew

Checked in during Power Tour. They only had one young lady at the front desk. No fault of hers but I waited 45 minutes in line to get checked. Had to pay an additional 100$ for safety deposit at time of check in. Finally got checked in and on the way to our room, other guest staying there informed us of bugs in the room. We tore apart the room and sure enough under one mattress was crawling bugs. After a google search determined it was bed bugs and there was shells of bed bugs under the beds that clearly had not been cleaned up in many stays. We left and politely told the young lady at the front desk we were not staying due to conditions and ask for a refund. We also had pictures and videos of the bugs. She stated no problem money would be refunded. Long story short week later I had to make a claim with my credit card company to try and get the charge taken off. The deposit and room charge is still there. The day we left I know of three other people that left due to bugs as well. Hate to leave a review bad of any kind but after my experience avoid this hotel if possible.

Leisure Friends

8/10

Excellent

16 Jun 2025

Daphne

Our first night we had very noisy neighbors in our adjoining room and it was late at night. Our second day, I noticed that our room had not been serviced by housekeeping and we were gone all day long.

Leisure Partner

2/10

Poor

16 Jun 2025

William

HOW IS THIS PLACE STILL OPEN?

The lobby was full of people. It took an hour to check the 4 people in front of me in. While finally at the counter, my daughter started checking reviews for similar problems. She found several recent reviews for bedbugs. When I got the room keys I told my daughter to wait in the lobby while I checked the room for cleanliness. When I pulled up the sheets there was blood stains from bedbugs. I walked directly back to the lobby and placed the keys on the counter. I said I an not staying here, there is recent evidence of bedbugs and left. I never stayed in the room. I want a full refund. I have pictures of the blood on the mattress. While looking for a new hotel my daughter read the online reviews. HOW IS THIS PLACE STILL OPEN?
This review will not allow me to ad pictures.

Friends_and_family Family

4/10

Poor

13 Jun 2025

robert

I was in town for a traveling car show. When the show was over i was looking foward to my hotel. The problem was i coundnt find it. A very dark area with no streetlights. The only lighting came from the 7 Marijuana superstores in that immediate area. On my fifth trip by the area I finally found a small unlit sign for baymont. When I pulled in to check in I told the lady.The sign on the main highway is not lit and hard to see her response is.We are sold out and have no rooms, but she would tell the owner the sign should be on. I asked her. Don't you want the people who are registered to be able to find the place? And once again she replied, we are sold out.

Leisure Self

2/10

Poor

12 Jun 2025

Joe

It took 45 minutes y get checked in to the Hotel. Not the fault of the kind girl working the front desk. She was doing her very best as only one person can. She did have another person working with her but the line of people wanting to check in, they just put a sign up and walked away. Leaving only one person to check in over 15 guests. Plus the computer system was very slow and out dated making each guest checking in take at least 15 minutes. Very very disappointing.
.

Leisure Friends

8/10

Excellent

11 Jun 2025

Steven

For the price it was decent. If you’re just looking for a place to stay it will do. The bed was comfortable the front desk clerk was friendly. I just didn’t care for the small pillows

Friends_and_family Friends

2/10

Poor

03 Jun 2025

John

Actually never checked in. The expedia rep was going to try to get a refund but no response on that. Reports of brd bugs just a week ago. And the propery is unkept

2/10

Poor

01 Jun 2025

Tina

The guy when we checked was patient and nice, but when got down to our hall it smelled like cat pee, our room smelled like pee and cigarettes. I checked out at 8 pm and the night clerk was rude about our decision to leave and was mad that I didnt talk to the manager.

Leisure Family

2/10

Poor

29 May 2025

Jarod

Paid for the room upfront through Expedia. Arrived, was made to pay an $100 deposit at check in that was never mentioned on any part of Expedia’s website. The lady at the desk was super rude, and acted like she was annoyed to even check me in. I proceed to give her my card for deposit. She then charges me again for the room, not deposit, then runs my card for $120, not $100. Now I have to wait 3-5 business days to get the money back I was wrongfully charged for, and also for a security deposit that was never mentioned on the Expedia website that was due at time if stay.

Business_and_leisure Partner