Name: TownePlace Suites Fayetteville Cross Creek
Address: 1464 Skibo Road, Fayetteville, 28303, US

8/10

Excellent

14 Jul 2026

Lamonte

First time staying at Town Place, very nice comfortable room.

Self

10/10

Exceptional

10 Jul 2026

Catherine

Breakfast was excellent!

Self

4/10

Poor

23 May 2026

Leonard

The 2 bedroom I booked was extremely outdated with furniture probably 50 years old or more. Carpets were dirty and ripped in several placed. I spent $250. For the condition of the room I greatly overplayed. They should not rent it again unless they do a complete renovation of the unit including every room. Marriott Bonvoy is supposed to be the best of Marriott. I was a Marriott timeshare owner for 10 years. This was by far the worst Marriott I have ever stayed in.

Partner

10/10

Exceptional

21 May 2026

Michelle

Very nice Hotel I will definitely come back when in the area. They had an excellent breakfast in the morning. They kept hot coffee ready at all times down stairs. Beautiful rooms & very comfortable. The staff at the front desk was phenomenal, very nice and informative.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Daphne

Very nice clean hotel

Friends

6/10

Pleasant

01 Mar 2026

tammy

We enjoyed the two bedroom suite very much however, the breakfast lacked a lot. There should be eggs and some sort of meat or protein available as well. Staff were very courteous and friendly.

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Terric

Amenities

Leisure Family

4/10

Poor

29 Dec 2025

Donella

The room was not a it showed when I did booking. I was expecting a full range kitchen because I needed to cook and bake food. I was offered to move to another room with a queen size bed which would have been a smaller room. I was told there were no larger room to move to with a king size bed. I could not cook for my family. I requested this accommodation for a reason so I would be able to cook my Christmas dinner for my family to take to my relatives house. The room was too small. I requesting to be refunded because what I booked I did not receive. Thank you, Donella Crist

Partner

8/10

Excellent

16 Nov 2025

Lauren

Room was nice

Friends_and_family Family

6/10

Pleasant

02 Nov 2025

Joseph

Door was broken hard to open and close room 126

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Kendra

Manager was amazing!!

10/10

Exceptional

10 Aug 2025

Ronte

I enjoyed my stay here and I would book again

Leisure Self

10/10

Exceptional

09 Aug 2025

Christina

Very nice good food options. Yummy breakfast too

10/10

Exceptional

13 Jul 2025

Angela

Very clean room

Leisure

10/10

Exceptional

17 May 2025

Candice

Nothing

Leisure Family

2/10

Poor

10 May 2025

Amanda

Room condition

Staff was nice, but the room not so much. Door to the room wouldn’t close unless we pulled the door to the side when leaving the room. If we were on the inside of the hotel room we had to push the door with our hip to close it. The tv in the second room had a line running down it. Spoke to management upfront about the situation, and all was said “We heard it sound like somebody was slamming the door, but wasn’t sure what it was.” Showed pictures response once again was just simply “I apologize”.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

cindy

Excellent service, Thank you

Leisure Family

8/10

Excellent

11 Apr 2025

Ronald

Ease of access to the base.

10/10

Exceptional

04 Apr 2025

Stephany

Good

Business Self

10/10

Exceptional

28 Dec 2024

Wayne

Pleasant Christmas Day Stay

We arrived on Christmas day and no restaurants were open. The front desk woman was so helpful in trying to find us a place to eat. We found a supermarket that was open and got some supplies there. We ended up barbequing in the hotel's well lit front porch on their Weber grill. She gave us utensils and seasoning for our chicken. We had a secluded, private dinner and it was great! Room was clean and all workers were friendly. It's not glamorous but was well worth the price.

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Sharon

Great place

This is a very nice updated hotel. I would stay here again if I am in the area. It is very convenient to restaurants, gas stations, and shopping.

Business

10/10

Exceptional

16 Dec 2024

Deltha

For the one night I stayed there, it was great. My only recommendation is that mirrors be placed by the door. The unit I was in only had a mirror in the bathroom.

Business_and_leisure Family

8/10

Excellent

03 Dec 2024

Steven

Good location and great customer service!

10/10

Exceptional

10 Nov 2024

Rudolph

I liked the safe atmosphere of the building. I did not like the noise from the outside

Leisure Family

2/10

Poor

17 Aug 2024

Jorge Luis

We have bedbugs in our room.

10/10

Exceptional

07 Jul 2024

Verified traveler

Nice Stay but $75 PET FEE

Very clean hotel. If you’re bringing a pet - make sure you read the policy. Hotels.com needs to do a better job at notifying customers that there is a $75 charge for pets (it was under per policy but if it was bolded that would’ve been great).

Friends_and_family Family

10/10

Exceptional

06 Jul 2024

Luis

Great place to stay!

Leisure Family

2/10

Poor

04 Jul 2024

Verified traveler

Dissatisfied

Roaches, dirty couches and chairs broke main door had to lift and slam to close push hard to open

Friends_and_family Family

8/10

Excellent

04 Jun 2024

fernando

I stayed at this hotel with my family for a week. It was very close to a lot of things, the property was clean and the workers were very nice and polite.

Business_and_leisure Family_with_children

10/10

Exceptional

16 Jun 2023

Andrew

the area and the space are great!

2/10

Poor

12 Jun 2023

Mckinley

The staff

8/10

Excellent

07 Jun 2023

Walter

The property was overall good. The drawers kept opening on there own. Also, the door required entirely to much force to open and close.

Business_and_leisure Family_with_children

10/10

Exceptional

13 Apr 2023

Cynthia

Staff was great, helpful and friendly. Stop by to say Hi to my son who is currently serving our country and spend few nights at this facility.
No problem with traffic and location is very convenient

Leisure Family

8/10

Excellent

20 Mar 2023

Charlette

Property was very clean. I brought my miniature schnauzer because it was pet friendly. The smell and the cleanliness was awesome.

Leisure Pet

4/10

Poor

15 Jan 2023

Linda

I was not informed that there was a pet fee of $75.

Leisure Pet

8/10

Excellent

30 Dec 2022

Troy

Everything was fine.

Leisure Self

10/10

Exceptional

15 Aug 2022

Cynthia

Property is right in the center between Sams club, Walmart, Cracker Barrel, and Logan’s

Dekota my FD agent was welcoming and friendly, knowledgeable and assisted my family after a 12 hrs drive from Florida. Thank you to all!

Business_and_leisure Pet

10/10

Exceptional

11 Aug 2022

Theresa

All staff were friendly, courteous, and customer-oriented but the representatives who checked me out on Saturday, 6 August were exceptional!

Leisure Family

10/10

Exceptional

30 Jul 2022

Alexis

Wonderful property

Leisure Partner

8/10

Excellent

02 Jul 2022

Esther

I stayed for 3 day without no housekeeper coming by to ask if I needed the room to be cleaned. Apart from that the hotel was pleasing.

Business_and_leisure Family

4/10

Poor

25 Apr 2022

Jeffrey

Overpriced and breakfast was mediocre

Leisure Family

8/10

Excellent

28 Dec 2021

Arlisha

The hotel was located next to Sams and Walmart. You can walk to several food locations in the same parking lot. Very convenient to everything you could need and want.
Dislike: exercise room was only one elliptical machine and nothing else and the pool was closed.

Leisure Family_with_children

10/10

Exceptional

12 Dec 2021

Priscilla

Friendly staff

Business_and_leisure Family_with_children

10/10

Exceptional

11 Dec 2021

John

Wonder stay

This was an excellent hotel overall. The room also had a separate living room to watch television. Plus a complete kitchen, and I mean complete, refrigerator, oven with stove top, dishwasher, microwave. Everything was sanitized and mask are required. My only regret is we couldn't stay longer.

Partner

4/10

Poor

22 Nov 2021

amy

Slapped on a non refundable $75 pet fee upon walking in after res was made a week prior. NOT listed in the reservation link.

Roaches in the room dead and alive

Clean dishes left in dishwasher not put away.

Tub barely drained creating inches of water and creatng a slip hazard.

Mentioned it to the desk upon leaving... \"oh sorry about that.\"

VERY disappointed and expect WAY more from Marriott.

Def wont be back.

Leisure Pet

10/10

Exceptional

27 Aug 2021

Kristin

Was clean and pet friendly, restaurants in walking distance, had walking path nearby.

Leisure Pet

10/10

Exceptional

26 Aug 2021

Martin

Comfy and nice

Great! Customer service was great, beds comfy, location good and clean room. The only little thing that I have to add is that there were 2 baby roaches that I saw in the bathroom, so maybe some pest control would be great. I did check the beds and the rest of the room and did not see anything else.

Friends_and_family Family

6/10

Pleasant

06 Jul 2021

Verified traveler

Property more worn than expected. Caulk coming out in bath. Loose faucet on sink. Door pass switches on outside doors not working. Pool closed but not listed on website as closed.

Leisure Family

10/10

Exceptional

29 Jun 2021

Verified traveler

I love the friendly staff and clean suites.

Leisure Self

10/10

Exceptional

22 Jun 2021

Verified traveler

I’ve been here before, love the place and the staff are always friendly

Leisure Self

4/10

Poor

11 Apr 2021

Verified traveler

From the outside this looks like a new building. On the inside this building is dated our room was a double queen with a bathtub. The top of the refrigerator hadn’t been dusted in quite some time, the fire alarm device was hanging out of the ceiling, the tv stand was not level and had the shims still sitting visible at the bottom. The grab and go breakfast in the morning was a frozen bagel and a hard boiled egg I get it because of COVID but the bagel was still frozen and the egg was wrapped in clear plastic wrap peeled already.

Friends_and_family Family_with_children

6/10

Pleasant

01 Apr 2021

Verified traveler

I was dissatisfied with the fact that I booked 2 rooms for my family and we were down the hall from eachother and not next door as expected. As I am always appreciative of pet friendly hotels this one did not meet expectations. Aside from the drawers that kept opening as we walked by them, all of the handles were rusty. The room was “clean” bed was comfortable. Shower was found to have hairs on the wall. I also found 2 cockroaches which was when we ran out in the morning. In addition, if you think this is close to 95 it is NOT. way off the beaten trail in a not so good neighborhood.

Leisure Family

10/10

Exceptional

15 Mar 2021

Verified traveler

My experience staying at this Marriott was great. The staff was nice and friendly, the room was clean and neat.

Business Self

6/10

Pleasant

01 Mar 2021

Leonard

I will never stay on the first floor ever again @ this hotel... Noise and loud all day!!

Business

4/10

Poor

22 Feb 2021

Russell

The room wasn’t clean, floors were very dirty. A bit outdated. For the money, I would not stay here again.

Friends_and_family Family

10/10

Exceptional

27 Dec 2020

Tracie

Christmas 2020 silver lining

Social distancing Christmas family trip. Next best thing to being at home. Great location, pet-friendly, and take-out within walking distance. Excellent choice.

Friends_and_family Family

10/10

Exceptional

04 Dec 2020

Verified traveler

Great customer service.
We extended our stay, pricing was a bit high.

Leisure

8/10

Excellent

11 Jul 2020

Verified traveler

Convenient location and friendly staff. Did see some roaches in the property though.

Business Pet

8/10

Excellent

30 Jun 2020

James

I enjoyed my stay, the room was clean and comfortable. Most in the lobby wore protective masks.

Leisure Partner

10/10

Exceptional

14 Jun 2020

Latrisha

Quiet hotel in a busy area so it was nice to not feel like you were near so much. Very clean and security was in awesome!

Self

8/10

Excellent

13 Jun 2020

Verified traveler

So many roaches everywhere.
Also water leaking from bathroom sink.
We changed room.
Not happy.

Friends_and_family Family

2/10

Poor

12 Jun 2020

Brandon

I booked this room for 2 nights and one and a half day of my stay my room didn’t have air at all! We asked could we move to another room to accommodate us but they informed us that they didn’t have a room big enough.. I than ask if we could get two rooms for the inconvenience since the didn’t have a room big enough for us and they denied that suggestion. They finally was able to fix the air before the last NIGHT. We literally had to stay out of the room so that we wouldn’t be burning up the whole day. The weight room wasn’t available which is a part of the stay cost and we wasn’t aware of it prior (wasn’t discounted). We heard mice in the walls while in the bathroom as well. Overall I did not enjoy my weekend here in this room.

Business_and_leisure Family

10/10

Exceptional

07 Jun 2020

Shanelle

Extended Stay

Enjoyed my stay. Power went out twice and there are no back up generators so just had to wait until it came back on. Otherwise all the staff were nice and the room met my needs. The stovetop was what helped to make the decision to stay there as this was a rather long stay than normal (10 nights). Room also had a fridge and dishwasher. No cookware in the room. But plates, utensils, and cups available

Self

8/10

Excellent

06 Jun 2020

ced

Paid for one bedroom suite before we got there but they didn't have one available so the kids didn't have their own space.

Friends_and_family Family

10/10

Exceptional

02 Jun 2020

Amber

😊

I stay here whenever I come to Fayetteville very nice place

Friends_and_family Friends

6/10

Pleasant

02 Jun 2020

David

House keeping was limited. I Had to take out trash. Was informed by house keeping that the freshing up of the room would be done after we left. Excuse used by staff was because of covid 19.

Friends_and_family Family

10/10

Exceptional

01 Jun 2020

Micaiahism

The front desk clerk wore a mask and disinfected the counter after each guest. They limited amount of people in the lobby and were extremely accommodating. The room was clean and loved it had a full kitchen. I will definitely stay again.

Friends_and_family Family_with_children

10/10

Exceptional

22 May 2020

Denishia

I love this property. I would recommend to family and friends. Employees are nice and very helpful. Thank you for the stay🥰😘🥰😘

Leisure Self

8/10

Excellent

22 Apr 2020

Carter

Had a great time at an affordable price very comfortable and relaxing. The only complaint I have is when we checked in they said they’d have breakfast in the morning (bagels and muffins due to COVID) but when I went downstairs they said they didn’t have any and the ones they did have were expired. Other than that it was a well maintained hotel who were very helpful and polite.

Partner

10/10

Exceptional

20 Apr 2020

Tiara

My stay was excellent , the desk people was friendly , well mannered .

Friends_and_family Family

10/10

Exceptional

16 Feb 2020

Verified traveler

The room is clean and spacious.. The. Workers are friendly..

Friends_and_family Partner

10/10

Exceptional

05 Jan 2020

Hilary

Would recommend

Overall our stay was good. The hotel was clean, good location, and friendly staff. The coffee and breakfast left a little to be desired.

Partner

10/10

Exceptional

03 Jan 2020

Verified traveler

I had never stayed at this hotel but I’m glad I did everything was great.

Leisure Family

4/10

Poor

31 Dec 2019

Verified traveler

The rooms at the property are extremely small and not worth the money. Bathroom was even smaller and outdated

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Jean

Wonderful stay!

What a lovely suite we stumbled onto....booked same day due to travels, got a reduced rate and a very pleasant surprise! Not only was it pet friendly (we have a little jack) but exceptional in cleanliness...I could smell the “clean”. The beds were so comfortable including pillows, shower strong, and even breakfast was decent!! We will make this our stop on the way south for sure from now on!!

Partner

6/10

Pleasant

27 Dec 2019

Verified traveler

Nothing unique. The property needs some updating. The bathroom fan was so loud and disturbing. The bathroom ceiling was filthy and looked as if a large leak was patched badly. The room smelled like smoke when we walked in.

Leisure

8/10

Excellent

05 Dec 2019

Michele

Standard Marriott

Great location and very nice accommodations. Checkin was fast but unfortunately I didn’t realize until the clerk who checked us in charges my card when I had already paid via Hotels.com. The next morning I alerted the manager who graciously apologized, took my information, and promised to give me a call baClean later that day . Five days later still no credit and no call back. I’ve called twice so I’m trying to be patient.
Overall a great stay !

Partner

10/10

Exceptional

01 Dec 2019

Verified traveler

Amazing!

Business

10/10

Exceptional

18 Nov 2019

Verified traveler

For the price point it was what we expected. Nothing stood out but we would stay again. Your average breakfast nothing fancy.

Leisure Family

10/10

Exceptional

16 Nov 2019

Verified traveler

Excellent Stay!

The hotel room was so clean and met my needs. It was like a studio apartment. It was perfect. Very spacious and accommodated all of my needs. From the fully applianced kitchen , to the full bathroom , even the spacious closet in the bedroom. I will definitely be staying at TownePlace Suites again!

Self

10/10

Exceptional

21 Oct 2019

Amber

Very clean nice and quiet

Friends_and_family Friends

10/10

Exceptional

21 Oct 2019

D.

It meet my needs for location and services. great job!!!

Friends_and_family Family

10/10

Exceptional

20 Oct 2019

PR

Lots of in room extras like fridge, sink, coffee pot.

Friends_and_family Pet

10/10

Exceptional

14 Oct 2019

Verified traveler

The property was clean. A selection of restaurants in walking distance. The mall is close by. I will stay here again.

Friends_and_family Partner

10/10

Exceptional

10 Oct 2019

Verified traveler

The property was very well maintained. The staff was extremely helpful and courteous.

Friends_and_family Family

10/10

Exceptional

08 Oct 2019

Verified traveler

It was a great location. We were for homecoming and it accommodated everyone.

Leisure Friends

10/10

Exceptional

23 Sep 2019

Nicole

Besides the room smelling like a little bit of smoke, it was clean and comfortable and spacious

Friends_and_family Family

4/10

Poor

10 Sep 2019

Verified traveler

The housekeeping was terrible. We had to ask them to clean our room and ask for towels daily. We had a 7 night stay. I don't reccomend this hotel.

Friends_and_family Family_with_children

10/10

Exceptional

13 Aug 2019

Verified traveler

Great place, Great price

The hotel was quite and close to restaurants. Walmart was beside it too

Family

10/10

Exceptional

28 Jul 2019

Verified traveler

Great location and very friendly staff. Will highly recommend.

Leisure Family_with_children

10/10

Exceptional

17 Mar 2019

TerriC

When we arrived the front desk workers were so very nice and informative. We were in town for a family event and they gave us great suggestions on where to go, directions on how to get there, and even asked us how our day went when we arrived back each night. Facilities were nice, property was conveniently located next to Wal-Mart, Sam's Club, and Cracker Barrel.

Friends_and_family Family

10/10

Exceptional

09 Jan 2019

Ashley

Pleasantly Pleased!!

Comfortable, Friendly, and some unexpected extras provided in the room...

10/10

Exceptional

02 Jan 2019

Verified traveler

Enjoyed our stay. Some days were a bit off since we visited during the holidays. Had to ask for a few items but again they were running minimal staff due to holidays.

10/10

Exceptional

31 Dec 2018

Verified traveler

I found one roach in the bathroom but i didn't say anything because it was only one and everytime i left my room my key got deactivated somehow...even though i kept it away from everything else...still had a great experience

4/10

Poor

27 Dec 2018

Karen

I am disappointed because the website states they are pet friendly but does not mention anything about a pet fee. I was informed of the pet fee at check in

10/10

Exceptional

25 Nov 2018

Miranda

Excellent stay

10/10

Exceptional

15 Oct 2018

Dee

Everyone was extremely nice and helpful. The place was clean and spacious

10/10

Exceptional

20 Aug 2018

Alicia

Everything about our stay was excellent - highly recommend

8/10

Excellent

03 Jul 2018

B.Ward

Great Stay

I love staying here when I come into town. Always friendly, rooms always clean, just wish there were more breakfast options for those with allergies.

8/10

Excellent

15 Jun 2018

Verified traveler

I was not happy with the first room they put us is. It smelled like cigarette smoke. I called the front desk and they switched me to better smelling room. Other than that, my stay was great!