Rössle

6/10

Pleasant

09 Jun 2026

Alison

This is a tired old hotel and it’s not well run. It’s in a nice position but for 2 of our 3 nights, things weren’t really working. The kitchen was closed, the bar was serving warm beer and the bedroom was really cold. No one warned us in advance of any issues, which was frustrating. The staff are mostly young, and doing their best, but there was no sense of anyone taking responsibility. All of that might have been fine, if it had been much cheaper.

Partner

8/10

Excellent

07 Jun 2026

Lesley

Lovely staff, but the hotel could be so much better by upgrading the rooms and increasing availability of food on offer. The gardens could also be beautiful if maintained properly.
Regular bus service to and from Helensburgh which has lots of restaurants to choose from, but would be nice to be able to eat in the hotel if have been out all day.

Partner

6/10

Pleasant

01 Jun 2026

Natasha

Overall tired and there is no cooked breakfast which apparently was changed recently but they did not advise us and there were no apologies either. Room bathroom was generally grubby. Carpet was dirty. It has clearly seen better times.

Partner

2/10

Poor

01 Jun 2026

Michael

There was no restaurant as advertised on website and on hotel notice board. Room very tatty decor. Heater in bathroom and bedroom didn’t work. Window cracked and others filthy. There was also an 18 birthday party below our room with noisy music going on to 1.00am. No way is this a 4 star hotel. Also info given to us about nearby eating places was incorrect.
We complained to managress who in fairness was very apologetic and refunded our stay.

Partner

6/10

Pleasant

28 May 2026

David

Staff were excellent, but the experience was badly let down by the condition of the room which was in dire need of a refurbishment.
Breakfast was poor with a toaster which took an age to lightly brown the bread, croissants which were clearly not fresh and bananas which were rotten throughout.
Such a shame, because it's location was excellent. We definitely expected better.

Partner

6/10

Pleasant

23 May 2026

mark

Really enjoyed the hotel just a few minor issues, the bedroom was to hot and went to the bar and had to wait about 10 mins for a drink as the girl in the bar area was only 17 and had to wait for a older member of staff to come, overall it was a good stay

Partner

8/10

Excellent

22 May 2026

Fifi

We had pleasant stay in the hotel with affordable price. Only if more entertainment such smart TV in the future, that will be great!. From Canada

Partner

8/10

Excellent

17 May 2026

Wendy

Bedroom was lovely, bathroom was very tired and needing tiles, flooring and door replaced, bar area was nice, but the high backed chairs needed a good clean. Dining room was faultless. Would stay again

Partner

10/10

Exceptional

17 May 2026

Samantha

Beautiful location, plenty of parking, staff were so friendly and helpful, room was very clean and had everything you needed. Extremely dogfriendly, which for me is very important. We will definitely be returning.

Partner

8/10

Excellent

16 May 2026

Niccole

Beautiful location, great friendly staff, helpful, only complaint was the bed was not top notch

10/10

Exceptional

11 May 2026

Katrina

The room was clean and the hotel was full of charm. We had a lovely stay. The bed was not as soft as I prefer but we still slept well. The location is wonderful

Friends_and_family Family

8/10

Excellent

11 May 2026

Madelline

Loved lots of previous stays here but they have stopped food including the brilliant breakfasts - disappointed 😩

Partner

10/10

Exceptional

07 May 2026

Kazem

Nice clean room for good price.

8/10

Excellent

07 May 2026

Nicola

Solid hotel in a beautiful location. Well
maintained garden and cosy pub downstairs.
The kitchen wasn’t working but this was not a problem.
Would go back.

Pet

4/10

Poor

07 May 2026

Janet

No food being served so after a long journey we then had to go out again to find an evening meal. We should have been informed of this when we were booking and would have chosen a different hotel.

Partner

8/10

Excellent

05 May 2026

Phillip

Apart from the hair in the bath ok

Self

6/10

Pleasant

29 Apr 2026

Lauren

This is a 4 star hotel however I'd give it a 2 at best. The staff were lovely and could not have been nicer, however the room was very basic. The bed was uncomfortable, the room had a kettle and very basic tea and coffee options. Also, we arrived and was told that no food would be served that night in the hotel but were given no prior warning to this. We then expected a full breakfast (included in the cost) but again, woke to a breakfast of cereal and pastries. At no point did anyone make us aware that there would be no hot food in the morning as well. Probably wouldn't recommend as we chose this hotel over other similarly priced hotels in the area, but fear I made the wrong choice.

Partner

8/10

Excellent

18 Apr 2026

Neil

Stayed in family room with my 3 kids. It was comfortable, the staff were welcoming.

Family_with_children

6/10

Pleasant

14 Apr 2026

Jacynthe

The room was fairly clean but old. Needs renovations. But the staff was very kind and the breakfast delicious!

6/10

Pleasant

12 Apr 2026

Denise

Hotel is in need of upgrading , room was nice but bath and shower needed replacing when turning on taps it was very noisy. Pillows very cheap and thin. Breakfast wasn't very good , coffee weak . Bread cheap assortment of pastries good if that's what you like for breakfast. Hams and cheese first day a few bits second day none had to settle for honey on toast and a banana.

Partner

8/10

Excellent

04 Apr 2026

Paul

Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description.

That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Janet

Staff were fantastic friendly

Pet

6/10

Pleasant

29 Mar 2026

Stuart

All was good but short staffed and no kitchen so no food all weekend and only a cold continental breakfast in the mornings and this was not mentioned when booking!

Partner

2/10

Poor

28 Mar 2026

MARTIN

smoking at entrance. reception i was handed a leaflet to sign and that was it, no info on breakfast,where room was,dining? later told no English only continental,no food available either Got to room, no electronic lock? given two key cards, so back to reception, said your room has key as lock broke, so back up to room (note stairs no lift) which decoration old n tired but clean, No TV remote, over next hour or so tried @ 8 from other rooms, none worked!! Got other room for 1 night, said would sort next day. Decided to go for a meal after all that, out past smokers again, but car blocked in with 4x4, Went to “reception” said would find owner to move no one came.so back past smokers to reception eventually 15 mins moved was wedding delivery.Came back they parked over two EV bays! There was a wedding party who all seemed to be on our new room floor kids running in corridor from @8 til 11pm adults banging on doors shouting,, last event woke us up was 03.30am!
Gave us a bottle of wine recompense
second morning car was blocked in by another delivery, then found had flat tyre, odd as the true monitoring not gone off. Asked reception if had a pump, as it was raining/sleet said no offered no help, not even a brolly. Changed wheel soaked, took to get checked, tyre pumped up and ok, said maybe let down deliberately as joke, asked forCCTV no response
if you want a hotel with 4 stars, I would rate 2 star at best, poor service,parking not safe, smokers entrance +no help, come here.

Partner

10/10

Exceptional

21 Mar 2026

Steve

Fantastic hotel, great staff and really good value

Self

2/10

Poor

09 Mar 2026

Amanda

No cooked breakfast when I was supposed to get an English breakfast

6/10

Pleasant

08 Mar 2026

Paul

Great hotel in every way save the food offering- there wasn't and on first night advised to order in if we wanted food! Great coming from a 4 star hotel. Breakfast for continental was OK but nothing hot... unless you count the toast! We paid for a full breakfast and got a pale copy unfortunately.

8/10

Excellent

02 Mar 2026

Lindsay

Excellent location with great views if booking a room with sea view. Very pleasant staff. On site parking. Dog friendly but the additional charge double that of most other hotels.
Unfortunately no restaurant available this visit and only a basic continental breakfast with tea and coffee in hot water jugs ( a pet hate of mine) so disappointing.

Pet

10/10

Exceptional

02 Mar 2026

Kerry

Spacious room, clean and outstanding hotel

8/10

Excellent

01 Mar 2026

Alexander

It was good staff was good receptionist was great and helpful only thing there was no hot food and cold breakfast a paying for full breakfast

Partner

8/10

Excellent

28 Feb 2026

NEIL

Lovely relaxing location. Hotel was very clean and all staff really helpful. We were only in the area for the one night and picked the perfect spot. Sadly the restaurant was closed so no evening meal other wise it would have been an excellent score.

Partner

8/10

Excellent

28 Feb 2026

John

Staff were excellent and plenty of them. The hotel was in good condition and looked after.
Only a basic continental breakfast and no other food availability that we could see February so winter month. Hotel was lovely and warm everything we went. Occasionally the church bells nearby was an issue as it was 24/7.

Partner

8/10

Excellent

23 Feb 2026

Leslie

Clean friendly hotel.
No cooked breakfast as usually there is.
Not reflected when booking

8/10

Excellent

16 Feb 2026

Pam

Good large room clean and warm. Just disappointed no hot breakfast in am
Was happy to go out for evening meal but missed my cooked breakfast
Staff friendly and gave us suggestions where to go for eating out

6/10

Pleasant

16 Feb 2026

Lesley

Rooms have clearly had a recent freshen up - curtains, paint etc so it looks pretty nice.

Staff perfectly pleasant.

Booked with \"English breakfast\" included.
Only continental breakfast was actually offered - on tiny plates.

2/10

Poor

06 Feb 2026

Claire

we changed room 3 times, hotel is in need of a massive refurbishment.

8/10

Excellent

21 Jan 2026

Carolyn

We enjoyed our visit. The hotel

10/10

Exceptional

18 Jan 2026

June

Friendly staff and good room for people with mobility issues. The cooked breakfast was really good. I was disappointed to hear that they’re stopping food in the hotel as the food was good and it will only be continental breakfast although the pastries were lovely but when you go away a cooked breakfast is always good the next morning.

8/10

Excellent

18 Jan 2026

Bryan

Nice hotel, cold room though,

Partner

6/10

Pleasant

14 Jan 2026

Ian

Bar poorly stocked (post Hogmanay).
Staff far more interested in going home and chatting to each other than looking after customers.
Room was clean and tidy, but very basic for the 21st century.

10/10

Exceptional

08 Jan 2026

Moira

Reception staff John was very helpful polite and cheerful as was Jess the lady who dealt with meals and checkout

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

June

The room was clean and catered for the dogs bowls and beds. The staff in bar were very friendly. The guy at reception this morning has excellent customer service skills. Definitely be back.

Leisure Pet

8/10

Excellent

30 Dec 2025

Richard

The only isdue we had regarding oyr stay was that the bar area was very coldcwighout no heating. But the staff throughout our stay were excellent.

Leisure Family

6/10

Pleasant

30 Dec 2025

David

Good size room, a little drab and lacks wow. Bed ok but had a summer duvet in the winter. TV is tiny. Room service not so good. Bathroom tired. Food and breakfast very good. Hotel lacks something, its not warm and inviting as some hotels. Wouldnt go there again. 3 Star at best.

2/10

Poor

08 Dec 2025

Abigail

AVOID!!!
Me and my partner stayed here for one night for our anniversary. We got an upgrade to a suite. When we got into the room it was freezing cold and that was with the radiator on. Asked for a different room and they gave us another suite. It was a bit warmer but there was numerous issues, badly stained carpets, stains on the sofa, badly scratched and marked furniture and the bathroom was awful, bath and shower covered in mould and corroded bath tub. The smell was awful. Bathroom window also didn't shut which made the bathroom freezing cold. The toilet also didnt flush. As we entered the corridor to go to our room we were hit by a strong damp smell and corridor walls were badly damaged, carpets looked like they needed a good hoover. I suffer from asthma and as soon as I entered the corridor and the room i started feeling very wheezy with the mould spores and dampness. We had originally booked the garden rooms for dinner and was told dinner was in the bar. They state on their website that itm's freshly made food, it definitely isn't. The guy serving got our order wrong the first time even though we were the only people in the bar. I got lamb shank (for £23) it was inedible. Looked like the lamb had been heated up in a microwave and was like Jelly. My partners wasn't any better, he got fish and chips and there was a tiny amount of flakey fish the rest was greasy batter. I have emailed a formal complaint to the hotel

Partner

8/10

Excellent

05 Dec 2025

Stuart

Very good value

Business_and_leisure Self

8/10

Excellent

30 Nov 2025

Graeme

Good hotel

Self

4/10

Poor

24 Nov 2025

Jamie

The hotel in general was rather cold, although the room was spacious both the room and bathroom were very cold, even with the radiators on, there was dust everywhere; on the door, the curtains, the bed frame, mould on the tiles, only 1 bulb working in the bathroom… quite a bit of damage to the furniture too, bits hanging off the window.
The room was very dated and it appears the part of the hotel we stayed in requires a major revamp. There was a big issue in the hallway (a massive water leak by the looks of it) - we had a gorgeous view though!
The cooked breakfast was hit and miss - delicious hot porridge, the fry-up was piping hot and tasty, but my husband had asked for crispy bacon and scrambled eggs, the bacon was soft as anything and the scrambled eggs were stone cold…
This was not a 4* experience for us unfortunately.
The staff were super friendly and helpful though and we couldn’t fault their service.

Leisure Partner

8/10

Excellent

22 Nov 2025

Deborah

Staff were very friendly and helpful. Room was warm and quiet for how full the hotel was. Staff were responsive to requests and the area was beautiful

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Jon

Nice stay character hotel aged in parts good sleep & food

Business Self

10/10

Exceptional

12 Nov 2025

Lisa

Lovely setting, the hotel room was clean and comfortable. Good bar with a varied pub style menu. The full Scottish breakfast was excellent.
All the staff were friendly and helpful

Partner

8/10

Excellent

09 Nov 2025

Christine

Bar could have been better stocked - staff had to keep leaving to go & get supplies from elsewhere. Car park was fine - plenty of spaces. Staff were lovely. Everyone we spoke to was helpful and friendly.

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Amanda

Great one night stay, friendly staff and big comfy bed. Really tasty breakfast and the dogs get their sausages too! Would stay here again

Leisure Family

4/10

Poor

30 Oct 2025

Michael

Staff are great. The church next door however rings its bells every 15 minutes non stop however. Ask for a quite room if you’re going

10/10

Exceptional

29 Oct 2025

Amanda

The staff were lively and kind and courteous I’d also like to add the room was lovely the bed extremely comfortable.

Leisure Family

8/10

Excellent

27 Oct 2025

Jayne

Staff very friendly. Really good with dogs, provided a bed snd bowls and breakfast for dogs.
Rooms clean but do need upgrading especially the bathroom. Parking grwst and safe, electric chargers available

Partner

10/10

Exceptional

24 Oct 2025

Peri

Hotel Nice, staff friendly, breakfast good selection, couldn’t fault it.

10/10

Exceptional

19 Oct 2025

Marion

Beautiful hotel, fantastic views, friendly staff, perfect getaway

Leisure Partner

10/10

Exceptional

16 Oct 2025

Peter

On site parking (EV charging available). Nice spacious and clean room with a comfortable bed. Great food both in the evening and for breakfast…

Business Self

8/10

Excellent

08 Oct 2025

Stephen

Great

Business

4/10

Poor

07 Oct 2025

Mark

Stay well clear, unclean rooms, poor food & drink.

Parking was fine, the staff in the bar and restaurant were very nice and helpful. The beer pumps were not working, Guinness was the first to fail. Then the Heverley wouldn’t work, I finally got the worst pint of Tennents ever after about 10 minutes of trying. Again, not the staffs fault but the management/owners. I feel the staff are trying to do the best they can with the tools they have, I generally felt sorry for them…

The food was very basic, the whole place needs refurbishing in my opinion. Rooms are tired and generally unclean, I couldn’t wait to check out in the morning. I skipped breakfast, no prizes as to why.

Definitely won’t be returning, stay well clear of this one!

Business

6/10

Pleasant

06 Oct 2025

Chirag

Great location, rooms need updating

Great location but rooms were a little run down. We had a ‘river view’ room however one of the three windows had a crack through it. The towel rack didn’t work and no one could fix it until we checked out 3 nights after. Paint peeling from the skirting boards and bath was flaking.
Service was brilliant, young staff with little experience however happy to help and find out anything you needed to know.

Partner

6/10

Pleasant

30 Sep 2025

Christopher

Rather tired needs some tlc

Leisure Partner

10/10

Exceptional

19 Sep 2025

Jenna

Fantastic stay for a short visit.

Great stay. Booked last minute as we were traveling through. Comfortable bed and great hot shower. Breakfast was delicious, with very large portions.

Partner

6/10

Pleasant

15 Sep 2025

Emma

Not a 4* hotel

I've been fortunate to stay in a lot of 4* hotels with work and this was not one of them, unfortunately.
There was no concierge at check-in to help with bags and no lift, so we had to carry our bags up to the 3rd floor. Fine for us, but not if you struggle with stairs.
Whilst the food in the restaurant was tasty, service was slow as there was only 1 person taking orders and serving, as well as clearing up.
The bedroom was dark, despite having 2 windows. There were no complimentary toiletries, the milk was UHT pots, there were no complimentary bottles of water and no mini fridge, although there were packs of biscuits. You couldn't sleep with the windows open if your room is at the back, as ours was, because the bell at the church seemed to sound every 15 mins throughout the night, which we weren't told about. As for the bed - terrible. The mattress was hard and had a hard ridge in the middle due to the base being 2 twin bases which were held together by a metal link that was also broken, although my partner bodged it back together.
The shower was good - no issues with pressure although hard to get the right pressure which was comfortable to use at 1st.
Breakfast was ok - plates were cold on the 1st day so the food cooled quickly. The toaster was a serve yourself, the jam was in large pots and not individual pots on the tables. Tea /coffee was self-service and the choice for cereal and pastries was limited, especially the pastries if you went for a later breakfast. Not great.

Partner

10/10

Exceptional

13 Sep 2025

Suzanne

Friendly hotel with a very nice breakfast

6/10

Pleasant

12 Sep 2025

Maelys

Great stay except the room itself - there had been a leak in our room leaving big patches of dampness now dried on the ceilings and walls in the hallway, entrance, and bathroom. There was also an ongoing leak from the ceiling lights in the bathroom which could have been quite dangerous.
The breakfast was excellent and the staff very friendly. A lovely and quiet location

Leisure Friends

10/10

Exceptional

09 Sep 2025

Mark

We had a bottom floor room for the dog, bedroom was great and the toilet had a wet floor and was a bit dated, me and my partner got a terrible sleep as our room was next to a church and there bells sounded the whole next.

Partner

8/10

Excellent

29 Aug 2025

Diain

Views beautiful

Leisure Partner

6/10

Pleasant

15 Aug 2025

Verified traveler

The rooms look a bit tired. Too basic for a 4 star

Partner

10/10

Exceptional

11 Aug 2025

Kelly

The hotel was nice , staff were friendly..room spacious with a view of the loch .
It was a Scottish country hotel ..
We only had breakfast and that was fine ..nice dining room.
Be mindful that the road can be twisty depending what direction your coming from, but your on the right road as your wifi might go on maps , but you can still see on the map if you look ahead that your going in the right direction 😉

Leisure

6/10

Pleasant

05 Aug 2025

liz

Family visit

This was a trip for our family attending a wedding in the area. We booked two rooms.
The first room, a family room, was lovely but when wanting to make tea we found the cups dirty and the tray had not been refreshed and looked dirty. We also found a dirty cup on the window ledge!
The second room, a premium room, had no lid on the toilet so very unhygienic. There is no lift and we were on the second floor, carrying suitcases up the stairs was difficult especially for my parents.
The hotel in general was tired and work to improve it is needed.
Breakfast was very good and the staff were mostly helpful and very friendly and chatty up my 8yr old.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Linda

2 days in Helensburgh

Had a premier room with sea view. Gorgeous view but the room was in need of some decorating. Nice room but no toilet lid !!!! How how hard is that to fix ??? Did ask if it could be fixed as I was there for 2 nights, told they would do their best but it was never done

Partner

10/10

Exceptional

03 Aug 2025

Sheila

Rosslea Hall.

All staff friendly, helpful but not intrusive. Food well cooked and served. Comfortable and well organised public spaces with free WiFi.

Self

4/10

Poor

30 Jul 2025

Ben

The hotel asked me for feedback which I provided but I haven't heard anything back from them.

Booked a twin room but on arrival after a 7 hour journey found it was set up as a double. No apology, just told to wait in the bar while the beds were separated and made up.

Ordered food in the restaurant. For some reason I was given a children's meal. No apology again but they did replace it with an adult's size meal. Had to chase up my daughter's desert 20 mins after being told it was on its way.

Finally settled into the room

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Verified traveler

Very enjoyable stay

Extremely helpful and friendly staff. Great breakfast. Very welcoming of dogs. Lovely location on the loch.
Bathrooms need modernisation, but cleaned and fresh towels daily.
Would most definitely stay again.

Partner

2/10

Poor

12 Jul 2025

Steve

When we arrived we found that the TV didn't work and notified front desk. They didn't get back to us until the night before we were leaving. (4days) To replace it.

There was mold all over the grout in the shower and when we informed them we were told it was \"not live\". I have 10+ photos but only posted 2

A diesel bus ran/idled outside our window for 30 minutes forcing us, in 28c weather, to close all windows so we didn't choke from diesel fumes. When we notified staff they just said... The bus can't go anywhere else.

There was dog biscuits on the floor of the room. It has obviously not been vacuumed.

We paid for a king bed upgrade and the room had a double bed. They did accept responsibility for this and reimbursed us.

The overall cleanliness left a lot to be desired. (See images)

Overall it was a complete disappointment and even if it was 1 or 2 things we would have been fine but the diesel bus fumes and mold were the worst and just left us with the worst experience in a hotel.

That all being said... Helensburgh is beautiful ❤️

Leisure Partner

10/10

Exceptional

05 Jul 2025

Joanne

Very welcoming staff, nice clean and spacious room, with beautiful sea view. Lots of choices for breakfast and a generous sausage for our dog. We would advise taking ear plugs because the village church, which is nearby, charms every 15 minutes through out the night!! Very quiet otherwise.

Leisure Pet

10/10

Exceptional

29 Jun 2025

David

Great stay

Really enjoyed our stay at the hotel the hotel itself Is lovely as well as the staff what we dealt with during our stay. We would return to this hotel.

4/10

Poor

25 Jun 2025

Lesley

Beautiful views, nice breakfast and the staff are great. However, the bedrooms are nothing like the ones in the photographs - grubby carpets and curtains, bathrooms that need a good scrub. Bedding and towels were nice and clean at least.

Leisure Family

10/10

Exceptional

10 Jun 2025

Bradley

You'll find the staff very helpful and friendly.

10/10

Exceptional

07 Jun 2025

Carol

Excellent location , comfortable room , very friendly and helpful staff , fantastic breakfast . Will stay again

Partner

8/10

Excellent

03 Jun 2025

thomas

check in was good nice clean room comfotable bed staff nice

Partner

8/10

Excellent

02 Jun 2025

Thomas

We were on an extended trip. Laundry service was listed on the property’s description and Expedia but when we asked a staff member about it, we were told it was not offered. Otherwise, a very nice place to stay.

10/10

Exceptional

19 May 2025

Frank

Beautiful location

A very nice hotel in a beautiful location ,lovely garden area to sit and enjoy a drink .staff really friendly .we really enjoyed our short break .

Partner

10/10

Exceptional

17 May 2025

Kenneth

All good thanks

8/10

Excellent

16 May 2025

Roy

Great room but bathroom not so much

We were given a room for a less abled person. The room was exceptional but the bathroom had a blocked drain and so we had concerns with it's cleanliness.

Partner

10/10

Exceptional

11 May 2025

David

Exceeded expectations.

Room was spacious, clean and comfortable. Slept well with excellent breakfast served in the morning.

Partner

10/10

Exceptional

03 May 2025

Kersti

Really friendly and helpful staff.
The bed was super comfortable, the shower excellent.
The double glazing really helped dull the sound of the church clock that chimes every 15 minutes, so we couldn't sleep with the windows open, which we would have done usually. Great location.

Leisure Pet

10/10

Exceptional

19 Apr 2025

Akhilesh

Excellent clean large rooms with amenities, Bed was comfortable, Dinner and breakfast at the on-site restaurant was exceptional.
Large parking space in front of the hotel made it very convenient.

Leisure Partner

8/10

Excellent

16 Apr 2025

Jean

Beautiful location

10/10

Exceptional

13 Apr 2025

Sharron

I only booked for one night as a stop over for a longer journey North but would not have been disappointed if we had been here for longer. Fantastic food for both dinner and breakfast, staff friendly and helpful and clean and comfortable rooms. Fantastic location with Loch views. Very dog friendly with treats and bowls provided in the room. Luna loved her doggy sausage breakfast. Would stay here again.

Leisure Pet

10/10

Exceptional

04 Apr 2025

sarah

After a long drive we had an incredible welcome from Jess..she really went above and beyond to make our stay the best experience we have had in a hotel!
We felt she was very professional and we were blown away with her kindness. The restaurant staff were lovely too..our stay felt homely and was always a lovely atmosphere.

Leisure Friends

8/10

Excellent

02 Apr 2025

Claire

Have stayed here frequently good nights sleep and good breakfast

Business_and_leisure Self

8/10

Excellent

30 Mar 2025

Joyce

Nice stay

We were in room 1, wheelchair accessible with walk in wet room, the wet room had blackness around the tiles and plug area, needs bleached and there is no fan to get rid of the steam, but room was nice, huge bed, comfortable and all staff were so nice. Bar area was lovely and we had a fantastic breakfast next morning.

Partner

2/10

Poor

28 Mar 2025

Anthony

Beds were so uncomfortable, we paid for 4 nights and left after 2. Food was good especially the breakfast, drinks were costly particularly the wine.

Leisure Partner

10/10

Exceptional

16 Mar 2025

sean

Had a lovely weekend, great food

Leisure Partner

6/10

Pleasant

23 Feb 2025

Helen

The staff were very welcoming and helpful. A comfortable double bed. Facilities were basic in the room. Tea and coffee, but no water. The toilet would not flush properly. We arrived on a Thursday evening and could only eat in the bar area as the main dining room was closed.
Breakfast was fairly good, but my partner's cooked breakfast on the Friday was overcooked.
On the Saturday evening, in the bar, I asked for a pot of tea, Earl Grey, but was told that they don't have it. I asked for coffee but was told that the coffee machine was broken.
It is a lovely building next to the Loch but felt they could maybe have some books and board games/card games for the evening.
Maybe by increasing the cost of staying here, improvements could be made.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Simon

Good Breakfast

I stayed in the Rosslea as I was attending a business meeting the next day. Firstly I was on the 3rd floor and there is no lift so if you have mobility issues could be an issue. The room itself was adequate but would benefit from a revamp. The tv was ancient but perfectly useable. The bed was 2 pushed together so was a little strange when sleeping. The breakfast was really good and was included with the stay. Overall I had a pleasant stay.

Business Self

8/10

Excellent

29 Jan 2025

Gemma

Lovely hotel, the breakfast was great and there are nice walks close by. The hotel bar had a nice atmosphere and the room was clean and comfortable. Breakfast and bar staff all very nice.

£30 additional charge for a small dog to stay only 1 night, while the dog was very welcome and accommodated for this seems excessive compared to other hotels. I believe the charge is the same regardless of nights stayed but feel this could be lowered if only staying a single night. There is little soundproofing in the dog friendly rooms, didn’t bother us too much but the dog was a little unsettled with the noises (we were directly above the entrance which probably attributed to this)

Leisure Pet