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The Alpine Palace

Austrian Alps · Austria

Reiterkogelweg, 169View location

9.0/10Excellent32 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.4/109.4
Condition9.0/109.0
Location10.0/1010.0
Neighborhood9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Alpine Palace

The Hotel Alpine Palace is directly next to the Reiterkogel Cable Car in Hinterglemm, offering access to the Saalbach-Hinterglemm-Leogang-Fieberbrunn Ski Circus. Guests benefit of a large spa area, an award-winning gourmet restaurant, and free WiFi in all areas. The stylish, 6.

6 ft² Alpine Palace Spa area offers 9 different saunas and steam baths, infrared cabins, an indoor pool, a waterfall shower with an ice fountain, and various relaxation rooms.

Outdoors, you can relax in a brine pool, in the hot tub, or in the Troadkasten, complete with Finnish sauna and a relaxation room on the first floor with a 360° view of the surrounding mountains.

High-quality spa and beauty treatments with luxurious beauty products are also offered in the on site Body & Soul Center. The fitness room includes modern Technogym equipment.

Read more about this hotelShow less

Culinary highlights can be enjoyed in the Arte Vinum restaurant and wine cellar, awarded 2 toques by the Gault Millau guide, in the traditional restaurant Bürgerstube, the modern restaurants Palace and Red Oyster and in the cozy Rauchkuchl.

There is also a sun terrace, a winter garden, and the stylish Woods cocktail bar. Local ski and snowboarding schools offers professional skiing instruction and ski rental. Non-skiers can get active on the cross-country ski runs or go snow-shoe hiking.

In summer, an extensive sports program is offered by the tourist office with certified hiking guides. With hiking tours, mountain biking tours, tennis, canoeing, rafting and canyoning. Guided sunrise hikes are also provided. The Alpine Palace provides a wide range of toys and activities, as well as professional child care.

4 modern conference rooms are also available. From late May to late October, the Joker Card is included in the rate. This card offers many free benefits and discounts, including free use of local cable cars and buses.

When you stay at Hotel Alpine Palace in Saalbach-Hinterglemm, you'll be near ski lifts, just steps from Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and Reiterkogel Cable Car. This family-friendly hotel is 0.3 mi (0.4 km) from Bergfried Ski Lift and 0.4 mi (0.6 km) from Unterschwarzachbahn.

Make yourself at home in one of the 82 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby.

Planning an event in Saalbach-Hinterglemm? This hotel has 5059 square feet (470 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 50618-000169-2020
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
    • Valet parking fee: EUR 27 per day
    • Pet fee: EUR 35 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • A late check-out fee will be charged
    • Rollaway bed fee: EUR 65 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

Nearby attractions

Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn 0.1 km / 0.1 mi
Reiterkogel Cable Car 0.1 km / 0.1 mi
Bergfried Ski Lift 0.4 km / 0.2 mi
Unterschwarzachbahn 0.4 km / 0.2 mi
Unterschwarzach Ski Lift 0.4 km / 0.2 mi
Zwoelferkogel I Ski Lift 0.9 km / 0.5 mi
Westgipfel I Ski Lift 1 km / 0.6 mi
Filzenlift 2 km / 1.2 mi
Hasenauerkopf Ski Lift 2 km / 1.2 mi
Hochalmbahn 2.8 km / 1.8 mi
Sport Hagleitner 3 km / 1.9 mi
Captain Hook 3.3 km / 2 mi
Schattberg Express 3.7 km / 2.3 mi
Schattberg X-Press Cable Car 3.7 km / 2.3 mi
Bernkogel Cable Car 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 82
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
Show 40 more facilities & services
  • Multilingual staff
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Ski storage
  • Library
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Children playground
  • Kids’ club
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Archery
  • Beach volleyball
  • Billiards
  • Mini golf
  • Tennis
  • Snowboarding
  • Ski pass
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    The Alpine Palace

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    The Alpine Palace

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    The Alpine Palace

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    The Alpine Palace

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Alpine Palace

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Alpine Palace

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The Alpine Palace

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Alpine Palace

9.0
Excellent
32 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
20 reviews shown
10/10
Exceptional
17 Feb 2025
christophe
Friendly, very professional.
Ski in ski out. Lot of space in locker room.
4/10
Poor
07 Mar 2020
Otto
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Leisure Friends
8/10
Excellent
31 Jul 2019
Verified traveler
Excellent hotel and nice views but there are no air conditioning in the hotel
Leisure Family
10/10
Exceptional
24 Feb 2019
David

Wonderful hotel

Great hotel and wonderful food. Our waiter Fabian was a star
Family
10/10
Exceptional
19 Feb 2018
Verified traveler

Alpine Palace stay February 2018

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Family
8/10
Excellent
05 Feb 2018
SP

5* facilities but 1* experience

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them.

Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out.

This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
10/10
Exceptional
07 Jan 2017
Verified traveler

Great hotel.

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.
Family
10/10
Exceptional
25 Sep 2016
Abdul Aziz

amazing stay

wonderful hotel with a nice surroundings and a lot of activities
10/10
Exceptional
23 Sep 2016
Abdul Aziz

Convenient and clean hotel

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room
Partner
10/10
Exceptional
20 Sep 2016
yousef HD

Heaven on earth

Their is no word to describe the this place
It is out of this world
The nature is absolutely awesome
The air is fresh
Food,location,staff more than excellent
10/10
Exceptional
28 Feb 2016
John

Great stay Great Facility

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.
Partner
10/10
Exceptional
03 Sep 2024
Johanna
Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink!
Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.
10/10
Exceptional
20 Aug 2024
Liselotte

Fantastisk

Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt.
Fine store værelser, hvor man kun mangler aircondition.
Fint pool- og saunaområde, både udendørs og indendørs.
Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere.
Super smukt område, der er velegnet til vandring og mountainbiking.
Partner
8/10
Excellent
27 Jul 2024
Verified traveler

Godt hotel med fin beliggenhed.

Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Friends_and_family Family
10/10
Exceptional
15 Jul 2024
Bjarke
We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Leisure Family
6/10
Pleasant
08 Aug 2021
Verified traveler
Poor service.
Friends_and_family Family
10/10
Exceptional
02 Oct 2020
Andreas

Schöner Kurzurlaub!

Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Partner
8/10
Excellent
30 Sep 2020
Christian
Essen *****
Außenanlagen *****
Service *****
Zimmerausstattung ****
Zimmersauberkeit *****
E-bike-Service (Lagerung / Akkuladung) *****
Lage *****
Garage ****
Leisure Partner
8/10
Excellent
06 Jan 2019
thorsten
Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Family
10/10
Exceptional
17 Jun 2018
Sandra

Traumhotel

Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt

Location & surroundings

The Alpine Palace
Reiterkogelweg, 169, Hinterglemm, Austria

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The Alpine Palace

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