Name: Stony Plain Inn & Suites
Address: 3301 43 Ave, Stony Plain, T7Z 1L1, CA

10/10

Exceptional

03 Aug 2026

Talal

Very good experience. Place was roomy with kitchenette and dining table. Location is very convenient. Will stay again there for sure. Thank you!

10/10

Exceptional

03 Aug 2026

Stephanie

Great room

10/10

Exceptional

03 Aug 2026

Charla

Decent, cheap clean hotel

4/10

Poor

02 Aug 2026

Tina

Place isn’t well maintained at all. Would only stay if I had to. Wouldn’t out of choice. Too much to explain. Pick else where if you can.

6/10

Pleasant

01 Aug 2026

Rachel

The staff were all kind and courteous. The building is older and has that reminiscent smell of cigarettes in the rooms. The lighting in the room was very dark. People in the parking lot raving engines and motorcycles late at night.

10/10

Exceptional

01 Aug 2026

Melissa

Great staff. I liked lots of small things like good towels, toilet paper, coffee and comfy beds. Big rooms for the price. It would be really good if you have to stay in a hotel for a long time.

8/10

Excellent

01 Aug 2026

Berdela

Cleaned, quiet,

10/10

Exceptional

31 Jul 2026

Linda

Stony Plain Inn is a great place to stay. I come to Stony Plain often to visit my elderly mother and it has become my favourite place to stay. Check in and out went perfectly. The girl at the desk was so friendly and nice and helpful. They have great beds, good linens and the lobby coffee is quite good. A perfect place to stay that won’t cost a lot. Love it.

10/10

Exceptional

31 Jul 2026

Jacqueline

This is an older property but it’s clean and the staff were professional and courteous.

8/10

Excellent

30 Jul 2026

Byron

I would stay here again. Good value for the price.

8/10

Excellent

29 Jul 2026

Sandy

Check in was quick and the receptionist was friendly and helpful We stayed in room 402 which was a double queen room with a full kitchen. The room was quite large which you don't find very often anymore. Overall the room was clean, yet outdated and could use a re-fresh. The TV needed a re-sync from the maintenance man, which arrived right after us placing the call and solved the problem. The shower lever was stuck and the two of us could not move it so again we called for help from the front desk, which arrived immediately and with assistance was able to turn the shower lever on. We stayed two nights and were told during check in that if we needed house keeping after our first night, to please let the front desk know. Housekeeping was requested and the beds were partially made. The stay did not include a breakfast but there is a restaurant on site for anyone that would like to purchase a meal there. The parking area was spacious but could use some re-paving due to potholes.

8/10

Excellent

28 Jul 2026

Laurel

5 night stay. Clean, quiet room, with parking right at the door and a second door in the room that led to the pool and lobby. Microwave and mini fridge as well as a good sized tv. Only down side was only one cleaning during the stay and only because I asked. Overall good value for the price and I would stay again.

10/10

Exceptional

28 Jul 2026

Shoya

I had a room smelling very smokey, I asked to change room and they made it happen without any issues. Thank you very much.

2/10

Poor

27 Jul 2026

Eva

We messaged if we could check in early as I had to attend my sisters husbands funeral around 1. I arrived at the hotel earlier to inquire if we could check in earlier and was rudely informed by Megan. That everything was full. And when I asked to use the washroom to change and she saw me coming out wearing all black ( as I was attending a funeral), she then switched up on me and my husband and said that there was a room available. The interactions with her lacked customer service etiquette. It would be beneficial for this establishment to review the employees to make sure that customer service, tone & speaking to the customers with respect was evaluated regularly. I’ve been in 5 star hotels and motels, as we do business all over the world & this has got to be the first time where a front desk staff was so disrespectful, authoritative & lacked customer service skills. Really sad and disappointing experience

10/10

Exceptional

27 Jul 2026

Celeste

The staff were very friendly and helpful but the outside was not kept up. There was cigerrett buts laying all over the sidewalks and the lot needed a good sweeper on it.

8/10

Excellent

27 Jul 2026

Nichola

Room was a little dated but very clean and the bed was comfortable. Would definitely stay there again.

8/10

Excellent

26 Jul 2026

Nicole

Perfect location for us. We were up for a quick impromptu trip to Edmonton. There was a deal on for our stay which won overall. The pool was ok we cleaned the windows in the pool so we could see the thunderstorm. Hot tub was closed for maintenance. Dry Sauna onsite was nice.
I was under the impression there was a continental breakfast but no - there is a restaurant onsite with a discount coupon for breakfast or entree.
McDonald’s is next door as well.
We stayed two nights. Room was not cleaned in between so not sure if that is their policy but not a big deal just caught me off guard. Stay was good for the price. With the kids they liked it. Might stay again but we usually stay at the holiday inn when we have more notice for booking.

10/10

Exceptional

26 Jul 2026

Indigo

Hotel staff were amazing. Room was nice. However if you try to use your debit card for the deposit it goes to $400 instead of the $200 with credit card use. Just be aware!

6/10

Pleasant

26 Jul 2026

Cassandra

The AC unit was like a jet engine making it pretty hard to sleep, and I woke up every time it kicked on. The hallways smell like old cigarette smoke and it's just yuck. Walls are yellow, the place is severely dated. Staff were friendly. Probably wouldn't stay again though.

10/10

Exceptional

26 Jul 2026

Conner

Very good value, cleanliness & friendly staff

8/10

Excellent

26 Jul 2026

Amanda

Having a loft as part of the room really helped elevate our stay and give each person in our family enough room.

10/10

Exceptional

25 Jul 2026

Kar Chong

Fast check in, room was clean, and quiet. Premier location to where I had to be for my trip.

8/10

Excellent

23 Jul 2026

Alphonse

Close to other facilities for fining or fast foods

8/10

Excellent

23 Jul 2026

Candy

good

8/10

Excellent

21 Jul 2026

Dianne

Liked everything

Friends

10/10

Exceptional

19 Jul 2026

Lorena

Clean rooms , staff friendly

4/10

Poor

19 Jul 2026

Lilia

The non smoking room I selected is in a corridor next to smoking rooms. The doors aren’t sealed so the air in my room smelt of smoke. You can’t pre-request to not be in that portion of the hotel, so if you have a strong aversion to smoke smell, I’m not sure there’s a good answer for you.

Family

10/10

Exceptional

18 Jul 2026

Trena

I always enjoy my stay here. The staff are so friendly and make it feel like a home away from home.

Pet

10/10

Exceptional

18 Jul 2026

Dennis

Rooms were clean and quiet

Friends_and_family Family

2/10

Poor

16 Jul 2026

Verified traveler

Does not respond to client request for proper documentation or receipts

10/10

Exceptional

13 Jul 2026

Lindsay

Really liked that they had pet friendly rooms that opened directly outside. It is so much more convenient than navigating stairs/elevators early in the morning.

Family_with_children

10/10

Exceptional

13 Jul 2026

Pete

Our overall experience at this hotel was very good

Partner

4/10

Poor

13 Jul 2026

Matthew Eric

Smoky rooms

Self

2/10

Poor

12 Jul 2026

Elizabeth

I try to only leave positive reviews but I need to share this feedback. Let me start with an Ash tray outside the non smoking room, no shampoo/conditioner available, room smelled terribly definitely been smoked in alot. We had to buy candles to try to mask the smell and get the kids to sleep. Highly suggest you do not stay in this hotel. It was a really bad mistake.

10/10

Exceptional

11 Jul 2026

Krystal

Clean room. Helpful staff

Family

8/10

Excellent

11 Jul 2026

Ken

Good staff, clean rooms but dated. A good value for the money. I recommend to stay here.

Partner

10/10

Exceptional

10 Jul 2026

Rebecca

Great staff, easy check in and check out, we love the jacuzzi tub room, will be back

Partner

6/10

Pleasant

10 Jul 2026

Cindy

Booked a room not realizing it was a smoking room ( didn’t know they existed anymore ) front desk lady did nothing to even try and accommodate into a non smoking room. Room of course smelt of smoke but wasn’t so bad . Found hair in shower and side of toilet . Wine glass had lipstick. Enjoyed our stay other than that . I’d go back again :)

Partner

10/10

Exceptional

10 Jul 2026

Heather

It was a good clean place to stay.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Jessica

Room was clean, beds comfortable, pool is nice, good location and quiet area.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Gary

The girl at the front was buried in her phone when I arrived, I literally had to say something to get her attention even though I was in view of her.
Then she had no idea what an American Express Card was.
Then she insisted I fill out my truck details as a matter of policy and that she could not process my American Express deposit info until
it was filled out, but when I said I did not remember my license plate number she said it was no big deal don’t worry about it. Like is it mandatory policy or isn’t it????????
And finally I get in my room and the TV did not work. Talk about being pissed off in the first 20 minutes of my stay.
After finding no TV service I called and asked to be switched to a different room but she said she would send a maintenance guy, that he was there until 10:30 but it was already 10:00 and I asked how long it would be to which she replied she didn’t know.
20 minutes later I called and she would not answer so I walked to the front desk.
I get there and there is a lady talking to her husband right at the desk but the girl was doing nothing. I stood there for 5 minutes and finally said I need to be switched rooms but she said she was dealing with this lady (which she actually was not doing anything with that lady)
So guess what??? I’m now pissed right off and argued then went to my room.
At 10:42 I called again and said well I guess the maintenance man was gone and she said yes so again I’m pissed right off and tell her I just worked a 16 hour day,

Self

10/10

Exceptional

08 Jul 2026

Sherry

Rooms were nice, beds were comfy & my dogs were given a treat bag when we arrived.

Pet

8/10

Excellent

07 Jul 2026

Zhijie

I liked how there was a kitchen giving the ability to cook and also how close it is to Edmonton. Staff were really nice.

Family_with_children

10/10

Exceptional

07 Jul 2026

Nathan

The rooms are very spacious and clean. Beds and pillows extremely comfortable. Room was clean. Everything I want in a hotel, affordable and very nice and clean

Self

10/10

Exceptional

06 Jul 2026

Dara-Lanne

Great place, very central to stores and restaurants.

Partner

6/10

Pleasant

06 Jul 2026

Darren

Big rooms, big tub, big shower, big bed

Partner

2/10

Poor

06 Jul 2026

Caitlin A

The only good thing I can say about the property is that the front desk staff was very polite. The room stunk of cigarettes so badly I couldn't be in it for 5 minutes never mind a whole night. Had to leave and stay somewhere else.

Self

4/10

Poor

05 Jul 2026

Edward

Not clean at all!!

Partner

10/10

Exceptional

03 Jul 2026

Maria

Very good for a family. The swimming was great! Nice to have a sauna too.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Lisa Allidia

Very clean and comfortable

Family_with_children

10/10

Exceptional

30 Jun 2026

Stephanie

Nice hotel, clean and friendly staff

Partner

8/10

Excellent

30 Jun 2026

Brian

It was ok

6/10

Pleasant

29 Jun 2026

Laura

Friendly staff! The room needs an update. It smells of what I'm not sure...maybe cigarettes from long ago?? I couldn't open the window without fear of bugs coming in as the screen was in disrepair. Had I realized we wouldn't have time to utilize the pool, I would have booked elsewhere. Pricing for the motel rooms are exaggerated.

Family_with_children

6/10

Pleasant

29 Jun 2026

Leon

For the price and location i was definitely expecting something much more modern. The room was very dated and they didn't clean the room for 3 days, every other place ive stayed multiple nights took care of this.

Self

10/10

Exceptional

29 Jun 2026

Sherri-Lynn

Very comfortable and great location.

Partner

10/10

Exceptional

28 Jun 2026

Jennifer

Great layout for room, clean and comfortable. Staff were all very friendly. Hot tub was out of order and the soap/shampoo was a little skimpy. Had to ask for more and it was non-issue.

Family_with_children

6/10

Pleasant

27 Jun 2026

Steve

Arrived late in the evening and the room assigned to me was 30+ degrees and the airconditioning and heating system wasn't well explained and working had to change rooms

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Dan

A

10/10

Exceptional

17 Jun 2026

Christine

My favourite place to stay in Stony Plain.

Self

8/10

Excellent

16 Jun 2026

David

Staff was very helpful when I had an issue with wi-fi on my phone, came to the room and corrected the problem,

Self

10/10

Exceptional

15 Jun 2026

Michele

Room was clean and comfortable. Was offered early check in as we got into town early. Staff was very friendly and helped us out around midnight with some cutlery for our pasta from Boston pizza. Forgot to ask when I placed the order :)

Partner

8/10

Excellent

14 Jun 2026

Christopher

Room was great

Self

10/10

Exceptional

14 Jun 2026

Lorraine

Good location for the event I was attending. Maintenance was helpful with the TV problem I had. I have stayed there many times

Self

10/10

Exceptional

11 Jun 2026

Kayleigh

Room was clean and comfortable

8/10

Excellent

08 Jun 2026

Michael

Decent kitchenette and convenient location.

Self

10/10

Exceptional

07 Jun 2026

Mike

Perfect

4/10

Poor

07 Jun 2026

Laura

Would not stay there again

8/10

Excellent

07 Jun 2026

Chris

Room was clean. Small things from a dated hotel. Toilet did not flush properly. Bathroom sink did not drain. Had to pull the plug out in order for sink to drain. Check in and check out were good. Good rate on hotel. Restaurant was also packed for Sunday breaky, did not get a chance to eat there.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Saturnino

I don’t have stay at the room because it smell of cigarettes and I have 2 small kids and I talk to the receptionist to change my room but don’t have vacant and I want to refund my accommodation

Family_with_children

4/10

Poor

07 Jun 2026

Remi

The room was not very clean and showed its age. The TV didn’t work and although two maintenance men replaced the TV within half an hour the second TV did not work either. I booked a two nights stay and only stayed one night.

Self

6/10

Pleasant

05 Jun 2026

Remi

Staff were great tv didn’t work hot tub was not clean bed was not very comfortable. whole place needs an uplift.

Self

4/10

Poor

02 Jun 2026

Melanie J

The room reeked like cigarettes

8/10

Excellent

01 Jun 2026

David

Convenient location and comfortable stay

Self

10/10

Exceptional

31 May 2026

Rodney

Great place to dtay

Partner

4/10

Poor

31 May 2026

Elizabeth

Booked for a wedding, jacuzzi suite. Upon check in, we patiently waited inline to meet our receptionist as she was assisting others in line before us. After they left, we continued to stand at the counter patiently for the front desk Claudette to acknowledge our presence. We waited and she still didn't say a word. My fiancé politely said \"just checking in\". Claudette responded by saying-- yes Ill be a minute in an annoyed tone. 😒 I was honestly floored by the lack of professionalism. She then continued to check us in being very rude and standoffish about everything. Like we had done something wrong.... 👍 upon getting to our room:
The room is outdated. There is a giant jacuzzi, exactly why I booked it. The room itself was relatively clean asides from the jetts needing a deep clean and obviously previous guests had smoked in there. Reeked like cigarettes. The bed was comfortable and clean. Grout in the shower also needs a deep clean. I wouldn't feel comfortable stepping in there without sandals. Upon check out, no one asked how our stay was. I stayed here because of the price-- with my points and the vicinity to the venue. I would not recommend staying here otherwise. 😒

Partner

10/10

Exceptional

28 May 2026

John

Very good location.

Partner

10/10

Exceptional

27 May 2026

Lonnie

We enjoyed our stay in a lovely room. Staff is always friendly and efficient.

Partner

10/10

Exceptional

25 May 2026

JD

Staff was very helpful, room is older but very clean, it was perfect for us.

Family_with_children

6/10

Pleasant

24 May 2026

Mario

There was an animal in our room. Without question. But easy access to room

10/10

Exceptional

23 May 2026

Jessica

Friendly staff, easy check in, nice rooms, I like the area it has everything you need close by (Tim Hortons, Starbucks, McDonald’s, shoppers drug mart, Safeway, restaurants.

Self

10/10

Exceptional

21 May 2026

Lloyd

family funeral ...the staff were very gracios

Friends_and_family Family

10/10

Exceptional

19 May 2026

Jenghiz Lei

Not a bad place at all. I stayed here for two nights for my best friends wedding.

I would say that the ongoing repairs on the roof is kind of loud if you are sleeping/napping during the day.

Also, the lights above the jacuzzi in my room weren't working.

My friends also booked a room on the second floor (right above my first floor room) and the locks on the balcony doors didn't actually lock. Although it's highly unlikely that anything bad would happen, it kind of presents itself as a safety risk.

The front desk, housekeepers, and the rest of the staff are very friendly and helpful.

I believe you get your moneys worth here! It's a nice spot. I'd come back.

Thanks.

Friends

8/10

Excellent

18 May 2026

Chantelle

I knew it was smoking room because we had our dog with us but other than that everything was great and the Inn was very clean and comfortable bedding. Would definitely stay here again with the pricing and close access to places

10/10

Exceptional

18 May 2026

John

Beautiful room.. close to everything. The jet tub in the room was a huge bonus. Felt amazing soaking in it while watching TV.

10/10

Exceptional

17 May 2026

Rebecca

Room was clean, and had a great stay overall.

Partner

8/10

Excellent

17 May 2026

Victoria

Rooms were clean and spacious. Well located.

4/10

Poor

15 May 2026

Westleigh

Decent stay, only issues were the outside door lock was dead, and that the pipes/plumbing were so loud I could barely sleep. Other than that it was clean, staff was kind and helpful, and affordable

Self

10/10

Exceptional

14 May 2026

Nikki

All was good

10/10

Exceptional

10 May 2026

R. Wade

Was a great night

Self

8/10

Excellent

08 May 2026

Mary

Room was very clean and roomy, just a little dated. Bed very comfortable. We had two access doors, one from the inner hallway and one from the outside courtyard parking lot which was very handy for unloading luggage and parcels from our vehicle.

Partner

10/10

Exceptional

05 May 2026

Karen

Got the room we needed at a good price and had a great stay in a clean quiet place. Will be back.👍👍

Partner

6/10

Pleasant

05 May 2026

Morgan

Overall my stay was about what I expected for the price I paid. The room I stayed in was quite dated and smelled a little off. The toilet, bathroom floor, and counters were stained although seemed to be clean. The bathroom sink had some sand in it. The staff was very friendly and helpful. I stayed in a pet friendly room which was conveniently located near the back of the hotel near a grassy area. A recommendation I would make is that garbage bins be placed near this area to dispose of dog poop.

Friends_and_family Friends

10/10

Exceptional

04 May 2026

Brian

Staff was very helpful, I booked a room for my dad and accidentally booked the wrong dates through Expedia. The woman at the front desk was very helpful in cancelling the reservation without penalty due to my own error. My dad said he had a great stay there. I would recommend :)

Self

10/10

Exceptional

04 May 2026

Jenny

Will stay again

Family_with_children

8/10

Excellent

03 May 2026

Stephen

The beds were incredibly uncomfortable

Family_with_children

10/10

Exceptional

03 May 2026

Amanda

Awesome room for the price

8/10

Excellent

02 May 2026

Jade

Insuite jacuzzi worked great as did everything else in the room. Great price for a big room that had a bathroom update (big walk in shower) and jacuzzi. Room service only comes every 3 days unless otherwise requested so that was a little odd, but maybe that’s the norm now?

Unfortunately, the pillows were AWFUL. Bring your own; same with the coffee (or go to Hash the Browns 5 minutes down the road)

The server was odd and chatted too long with a friend before making our drinks but food came quickly once she put our order in.

I recommend it for a quick stop on the way or for people working away. It’s a good price and clean enough, but not ideal for a romantic getaway.

Partner

2/10

Poor

02 May 2026

Diana

The heat did not work and the room reeked of cigarettes. I couldnt stay. The beds were also hard as rock.

Self

10/10

Exceptional

29 Apr 2026

Andrew

no hot tub