Name: Thriftlodge Edmonton
Address: 21640 Stony Plain Road, Edmonton, T5S 2C3, CA

2/10

Poor

17 Jul 2026

Danette B

This place was horrible the room felt dirty and smelled like smoke. Wild never stay there.

Family_with_children

2/10

Poor

11 Jul 2026

Kevin

Worst and shabbiest motel i have stayed at in a long time. Would not recommend to anyone. Overpowering cleaner smell but floor and walls were literally sticky.
Bathroom floor tiles peeling up, bed sheets stained, fridge noisy, laundry machines going in the middle of the night, beds very uncomfortable. Warm tap water in Culligan jugs in breakfast room, stale pastries and bad coffee

Partner

2/10

Poor

04 Jul 2026

Christopher

This was one of the worst places we've ever stayed at. The outside of the motel looks good but once you enter the whole place has a ghetto vibe. There was all kind of scrap metal garbage lying around. Seemed like a family is running the place but they aren't helpful and the whole place is extremely run down and unkept.
Our room was so dirty we had to ask them to clean. An Asian guy in rubber boots was the once cleaning but there was no cleaning. The shower was full of hair all over the walls, inside the tub ( so the shower obviouslywasnt cleaned) . The floors had hair and dirt. Everything was sticky. Breakfast was a joke even for a continental breakfast. I do not recommend this place. I get that motels can be old but cleanliness should be a non negotiable

10/10

Exceptional

03 Jul 2026

Amelia

It's my favorite home away from home...I just love the atmosphere here...the beautiful flowers and especially that pets are very welcome. Minutes away you'll enjoy the River Cree resort and casino....peaceful , comfortable and reasonably priced...

Pet

4/10

Poor

16 Jun 2026

Whitney

Rooms were pretty gross, floors and walls had gunk all over them, shower had someone else's hair.

Pet

6/10

Pleasant

07 Jun 2026

Tanis

It was a fairly clean standard motel. My son found an apple for breakfast.

Friends_and_family Family

4/10

Poor

02 Jun 2026

Rick

Very dirty

Partner

2/10

Poor

12 Apr 2026

James

Breakfast was a joke.
The rooms were a reminder of prison.

Self

4/10

Poor

05 Apr 2026

Calvin

They took my credit card payment way in excess of what was posted, then an additional 490.00 unauthorized payment. Nite staff person she was very rude and abrupt. Room was cold and would not heat more without a plug in heater. Day staff she was awesome

8/10

Excellent

16 Feb 2026

Beatrice

The room was fine except the floor could have used a cleaning. A larger carpet at the door would have been helpful. The room rates are excellent and the staff are terrific.

Business_and_leisure Partner

2/10

Poor

31 Jan 2026

David

It was very neglected

2/10

Poor

13 Jan 2026

Stephen

The room was decently equipped with amenities such as a stove, fridge, kitchen area and sitting area. The bathroom was not clean! The toilet was dirty, the shower stall had obviously not been cleaned.
The entire room was covered in cigarette burns. Every piece of furniture had a cigarette burn in it.
Will definitely not stay there again and would not recommend.

Business Self

10/10

Exceptional

30 Dec 2025

Victor

These guys are amazing with the hospitality!

4/10

Poor

20 Dec 2025

Abderrahim

The room too old and not worth that price .i was expecting a nice room. Also cant sleep laoud music till 4 am.

Business_and_leisure Self

8/10

Excellent

07 Dec 2025

Tony

The staff are great! I love the rooms. They could be more clean and updated though.

Self

2/10

Poor

18 Nov 2025

Greg

They gave me a crappy room and was not the same as in their website

Leisure Self

2/10

Poor

17 Nov 2025

Wendy

Staff had to bring me kitchen stuff to eat on and to cook on. The rooms are really run down and old. NOT worth the cost, I expected nicer rooms.

6/10

Pleasant

17 Nov 2025

Blaine

Room was not very clean.

Leisure

2/10

Poor

16 Nov 2025

SANDRA

I’m sorry we never stayed to have breakfast

Leisure Partner

8/10

Excellent

01 Nov 2025

Daryan

Was exactly what i expected for the price, staff were friendly

Leisure Partner

4/10

Poor

27 Oct 2025

Lonnie

You get what you pay for, service not that great.

Very basic continental breakfast, coffee not fresh, not enough made for all guests. It was nice to even have this for free though for the price you pay for the rooms here.

Check-in lady was very friendly, but the guy at check out was rude and not helpful at all and basically recommended I should stay at a different place if I didn't like it there.

The credit card deposit was over-charged, which they apologized for, but then said it would take 3-5 business days to refund when it could have been done sooner in my opinion.

The room itself was adequate for what we paid for and was quiet enough that I was able to have a good sleep. Room was clean and housekeeping came around regularly to check if we needed anything.

Overall, I would not recommend this place unless it's a short stay and you can't afford anything better. Better to treat yourself and book somewhere else.

Partner

6/10

Pleasant

26 Oct 2025

Jo-Ann

There were no screens on the windows and it was soooo hot!

Leisure Partner

4/10

Poor

23 Oct 2025

Ronald

The room had a kitchenette with no dishes or cutlery. Only scalding hot water so showers were really tough.

Business_and_leisure Pet

6/10

Pleasant

22 Oct 2025

SAMI

Great to stay

Leisure Self

8/10

Excellent

22 Oct 2025

Jenny Shuk C

The front in staff at time of check in was a lovely and pleasant experience. And housekeeping was attentive and extremely helpful. But when I called front desk the day before I left the girl who answered to phone didn't sound very pleasant. Has a kitchen with stove but, no utensils or pots and pans which is strange. But, it was nice either way.
The room was alright. Old looking for sure and mattress is very old and uncomfortable. There is a loud banging noise that happens every so often I have no idea what that noise is. Bloody loud and annoying. Wakes you up in the middle of the night or jump starts your heart during the day.

Leisure Self

10/10

Exceptional

20 Oct 2025

Blaine

The bed was very comfortable. It was quiet, and we had a great sleep.

2/10

Poor

12 Oct 2025

Rocio

Dirty room absolutle horrible

Leisure Family

6/10

Pleasant

08 Oct 2025

Nicole

Staff was helpful and courteous when asked. Unfortunately the only 2 major down sides were that the first night we stayed we had no heat as it had not been turned on yet. And second because of the room we were in was so far away from the Wi-Fi router we had spotty internet at best if at all.

Business_and_leisure Friends

8/10

Excellent

06 Oct 2025

Enola

The property is a nice quiet location. We booked it last minute for our stay in Edmonton. They have a continental breakfast, with your basic needs (Coffee, Cereal, milk, bread, pastries, Yogurt, etc..) the rooms were quiet. The only thing that we were uncomfortable with was how cold it was. The heat wasn’t working, or it wasn’t turned on yet (not sure if that’s a thing) but they had some nice comfortable blankets.

Business_and_leisure Family_with_children

2/10

Poor

29 Sep 2025

Jeisson

Error

6/10

Pleasant

27 Sep 2025

Kristin

Kitchen was equipped but not cleaned, someone else's food was still in the fridge

Partner

10/10

Exceptional

17 Sep 2025

Shianne

Very good for the price

The customer service was great. Got us an early checknl in even when fully book.
Smelled very clean.
I get that its a thriftlodge motel. Looks like mostly blue collar workers stay there. But it was clean, safe, and extremely well priced.
Beds were hard. But thats nothing to really complain about. I like soft matresses. Others might love it.

Friends_and_family Friends

2/10

Poor

14 Sep 2025

Jennifer

This room should never be allowed to be for that regardless of what is going on in Edmonton
This room is likely rented out by the hour
I wouldn’t even put my bags on the bed
No refund was given!

Partner

2/10

Poor

09 Sep 2025

Cam

Booked four nights, stayed for one. I had room on 2nd floor with drug seeking individual banging on door. Resident drug dealer in next room came out with hammer. I called cops as staff wouldn't. I requested to be moved to a different room and was told there was none available. I requested refund and was denied. Safer sleeping in your car than here.

10/10

Exceptional

06 Sep 2025

Samier

Easy excess

Leisure Self

10/10

Exceptional

03 Sep 2025

Rose

for the price I paid, it is really good

Leisure Family

4/10

Poor

02 Sep 2025

Ernest

Old and smelly.

Business Self

4/10

Poor

31 Aug 2025

Muhammad

Rooms was clean,
Steong smoking smell in the rooms
Bedding was also not in good condition

Family

8/10

Excellent

30 Aug 2025

Kaushik

Overall its not bad. Nice

Business_and_leisure Family_with_children

2/10

Poor

29 Aug 2025

Renee

We accidentally booked the wrong type of room the night before our young son’s emergency surgery and I deeply regret choosing this place. While check-in was quick, the manager was completely unhelpful and curt, handing us the key and saying only “101.”

The room itself was unacceptable. The furniture looked mismatched and neglected, and the gap under the door was so large we could see daylight and easily slide objects through and it was clear pests could get in. The bathroom was filthy, with visible dirt, dust, and hair, and the toilet hadn’t been cleaned properly in ages. The bed was made over a stained, old brown blanket that clearly hasn’t been washed, and the room only had two pillows, no real comforter, and a single chair to sit on.

We explained the situation, acknowledged our booking error, and offered to pay the difference for a better room. Instead of helping, the manager coldly told us we’d need to pay full price for a whole new room and handed us a single towel and a thin comforter. That was it.

At 10 p.m., stressed and exhausted, we packed up our child and drove to a real hotel that treated us with compassion and care.

This property is dirty, poorly maintained, and completely lacking in basic hospitality. If you value cleanliness, safety, or even basic kindness, stay far away.

Business Family_with_children

6/10

Pleasant

27 Aug 2025

Mohammed

Hotel is old, A/C is ancient! Staff were supportive and trying to help, but fans cannot cool the room!
For $140/night I could’ve got into a much closer and better hotels!
Never again!

4/10

Poor

19 Aug 2025

Patsy

I wanted a kitchenette so l could cook my supper thought perfect this place has a kitchenette well this place had no dishes no pans no silver ware l have never been in a place with a kitchenette that had nothing to cook in or even silverware or a plate.So didn’t get to eat supper had groceries no way to cook .So l bought that’s on it’s late anyway l will wait for breakfast well only thing they had was cereal toast n apples muffins not a hot breakfast for sure n l am allergic to gluten so no breakfast then l remembered l had left my camping bag in car which had a small pan so l did get to cook had nothing to clean my pan with but at least l got some food Now the unsafe part the bedroom window the lock was broken it was facing a alleyway n open field .l had a long screwdriver l put in window so it would only open so far .Frint door lock was broken as well had safety lock but anyone can take a screwdriver n unlatch it so l pulled large heavy chair in front of door .l didn’t sleep well n l kept bear spray beside me..I left my room to go for bed fast my room card wouldn’t work so l went n told front desk she reswiped my card still didn’t work she came running over said sorry this lock is broken so they knew lock was broken n rented it out anyway to a lady travelling alone in a strange city.Regardless of my gender it’s unsafe as far as l am concerned .beside a busy highway in a big city .And another thing no iron that was icing on the cake.Ugh

Business

6/10

Pleasant

14 Aug 2025

Troy

Room was cheap so expectations werent high. And the room was exactly what i thought it would be. A cheap hotel.

10/10

Exceptional

13 Aug 2025

Boubaker

Polite staff, and i asked to change a room that I wasn't comfortable in, the staff she was helpful and move me to another room. Nice clean, safe,

4/10

Poor

07 Aug 2025

Lara

You get what you pay for things were falling apart had a coffee maker in room with no place to plug it in not impressed at all

Leisure Partner

4/10

Poor

05 Aug 2025

Lina

Dirty hotel

This palce is very dirty, bathroom is stained and curtain looked moldy

Friends_and_family Family

2/10

Poor

28 Jul 2025

Graydon

We needed to reset our room keycards twice, the washroom wasn't totally clean, the beds caused back issues for two of us, and the cops were called on the neighbouring room during our last night there, causing us to feel unsafe and under-slept. I also had to eat breakfast elsewhere due to my dietary restrictions (GF, DF). We will not be staying here again.

Leisure Friends

10/10

Exceptional

28 Jul 2025

Phil

The bed was very comfortable

Leisure Self

2/10

Poor

20 Jul 2025

Hammou

OMG, the worst thing ever happened to me, the smell was unbearable, and the AC noise was a total nightmare.

Friends_and_family Friends

2/10

Poor

09 Jul 2025

Nicole

First room no working AC, switched rooms now no working TV. We were offered a refund and found somewhere else to stay. Front desk staff was lovely…..not her fault

Leisure Family

10/10

Exceptional

05 Jul 2025

Derek

Awesome

Leisure Partner

4/10

Poor

04 Jul 2025

Justin

Rooms were hot and less than ideal. Room had a smoke smell.

2/10

Poor

02 Jul 2025

Gloria

Ths property looked good from the photos but upon arrival was very run down. It needs some major work. We were willing to give it a go regardless. Until we found out there was no cold water.
We requested the kitchenette so we could cook our own meals to save on money. But you had to ask for everything in order to do any cooking or eating.

Leisure Partner

8/10

Excellent

01 Jul 2025

herman

Kind of outdated but the price was right

6/10

Pleasant

20 Jun 2025

S

Clean, and very supportive customer service at front desk.

Leisure Family

2/10

Poor

19 Jun 2025

Verified traveler

Last resort

I don’t wanna be too hard on the owners of this place, but it’s kind of a dump. The price is right, but the rooms are trashed and the bed is uncomfortable. It had an air conditioner, but it was so loud I couldn’t sleep over the noise. When I turned it on it shot dirt all over the bed. Wasn’t expecting much but they missed the mark.

Business

2/10

Poor

15 Jun 2025

Mary-Anne

Dirty floor
Bugs fltung around
Rip off

Left my rings at the hotel

Partner

8/10

Excellent

15 Jun 2025

Rene

Rooms just a little cramped but good and clean.

Business_and_leisure Family

2/10

Poor

19 May 2025

Marc

No eoom available

10/10

Exceptional

10 May 2025

Troy

Excellent hotel and friendly people

Business_and_leisure

2/10

Poor

08 May 2025

Natasha

There was absolutely nothing to like. There were used tea bags left on the caffeine machine, dirty dead bugs everywhere. It was filthy and I did not even get a refund.

2/10

Poor

04 May 2025

Craig

The dirtiest place i ever stayed

Business_and_leisure Self

8/10

Excellent

02 May 2025

Joanie

Quick friendly perfect stay

Business Family

2/10

Poor

01 May 2025

Terrilyn

Aweful experience and will never be back. Staff are ignorant, property was loud and unsafe all night. Room was dirty.

Leisure Family_with_children

4/10

Poor

09 Apr 2025

NORMAN

Not as cozy as the pictures.

The room looked nothing like the pictures and the free breakfast was limited to boiled eggs as the protein.

Friends_and_family Family

8/10

Excellent

23 Mar 2025

Josh

Liked the breakfast

2/10

Poor

22 Mar 2025

Gavin

Room reeked of cigarettes upon arrival. Floor was dirty and there was a soap bar used by a previous attendant.

Partner

4/10

Poor

17 Mar 2025

Amanda

Kitchenette with no dishes, the webpage states it comes with cribs but it doesn't and there are no high chairs. Price was very good and the room was not horrible but the amenities should not list something that isn't true.

Leisure Family_with_children

2/10

Poor

09 Mar 2025

Ryan

We booked here as it was 5 min from a concert we were going to for 80.00. I get it’s a motel and an older place. It was filthy there was hair in the tub, bathroom sink that’s was not mine or my spouse. We went to the concert come back to go to bed pull sheet down there is food crumbs and dog hair I think on the bed. I went to the office to be asked why I did not say anything g soon…. The bed itself was like sleeping on a wooden plank. For 40.00 more I should have booked a hotel and drove 15 min to the concert.

Leisure Partner

2/10

Poor

07 Mar 2025

stan

Still in shock of the conditions of the motel

Business_and_leisure Partner

6/10

Pleasant

03 Mar 2025

Rebecca

We requested 2 rooms that were dog friendly, when we booked through Expedia, and when we showed up, they were surprised to find out we had dogs and no note was passed on to them. They allowed us to stay and we paid the extra pet fee. When we checked out, they charged us an extra $90, since dog prints were left on the sheets and we were told the extra pet fee we paid didn't cover the cost of cleaning, just the cost of allowing the dogs to stay there. We have never experienced this at other hotels and were under the impression that the fee was to cover any mess left by the dogs.

Leisure Family_with_children

10/10

Exceptional

03 Mar 2025

Fergus

Bed was nice, bath tub had some hair on it from other users, not that far from west Edmonton mall.

Leisure Self

10/10

Exceptional

26 Feb 2025

Francis

Excellent staff and service

Leisure Self

4/10

Poor

24 Feb 2025

James

Not a bad hotel, but probably my worst room in awhile.... no cold water, weird complaint i know. Couldnt shower cause the water was soooo hot. The room was also like a sauna even sfter turn the heat off and turning on 2 air-conditioner units. Barely slept cause of the heat. Literally like sleeping in the heat of a foreign country.

Leisure Partner

8/10

Excellent

18 Feb 2025

Beatrice

I've stayed here several times. It is less expensive than most. Nothing fancy but clean and quiet. Convenient location. Offers 'continental breakfast' Real Cream would be nice. I'll stay here again because its great for just a good place to sleep.

Leisure Family

8/10

Excellent

14 Feb 2025

Penny

The staff were wonderful and accommodating. We were upgraded we needed a kitchen. The kitchen is a blank slate and empty but just ask the front desk for whatever you need for cookwear etc and even sink plugs. We would stay next time in this king size suite. It was clean and did not see any issues... Oh yes there wasn't any heat when we first moved in but used the oven to keep the rooms comfortable.. They were fixed the next day..

Leisure Partner

10/10

Exceptional

10 Feb 2025

Rohit

Nice

2/10

Poor

01 Feb 2025

Jessica

I stayed there in Jan 22-23. Had a second charge for deposit taken off, was told it was a glitch and it would be cleared on my card in 2-5 days. It's been over a week and still they haven't refunded the glitch charges.

Leisure Partner

2/10

Poor

26 Jan 2025

Brandon

Did not meet the photos online the sheets were yellow with stains and the bathroom towels were stained and the furniture was something from a yard sale

Business_and_leisure Family

4/10

Poor

04 Jan 2025

TJ

N/a

4/10

Poor

02 Jan 2025

Samantha

i guess you get what you pay for. the pictures online are very inaccurate. there was duct tape holding up a damaged wall. sheets were very discolored. bed was a bit lumpy. no thermostat, so at times it was really hot, other times, kind of chilly. clean but shabby. this woild not be my first choice for future trips.

Leisure Self

8/10

Excellent

17 Dec 2024

Manish

The hotel provided a comfortable and satisfactory stay overall. The rooms were clean and maintained to a reasonable standard. The staff were polite and helpful during our visit.

Business Self

10/10

Exceptional

23 Nov 2024

Timothy

It’s a peaceful quiet place

Leisure Partner

8/10

Excellent

21 Nov 2024

Marvin

Old needs some repairs but was clean
For the price can’t complain

Partner

2/10

Poor

10 Nov 2024

Victoria

Crack pipe found in uncleaned room with black mold under sink. Didn't stay the night. They didn't give us a full refund.

6/10

Pleasant

10 Nov 2024

Logan

The bedding had stains, hair within the covers and a few insects within the rooms but other than that the staff where friendly and welcoming and the prices where good and fair

Leisure Family

10/10

Exceptional

08 Nov 2024

Berihu

The bed it was orthoped

4/10

Poor

24 Oct 2024

Kristina

Highly unmaintained, not updated at all and very poor cleaning

Business_and_leisure Self

2/10

Poor

21 Oct 2024

Darian

It was not nice. heat in the living room or the kitchenette, heat wouldnt turn off in the bedroom. Cuttains fell off as soon as they were touched. Not in place properly. Blood in the sink. Took ten almost 15 min to get the shower to work properly. Hot wouldnt turn off. Was scolding. Turn hot all thr way off. It remained scolding hot. Took a few min before it would subsided, so didnt have a shower. They wouldnt refund my money because expedia has it. I want the time back that i spent in that gross room. But i cant get that, expedica. Refund my money please and thank you

Leisure Family

6/10

Pleasant

15 Oct 2024

LOURDES

Staff are good

2/10

Poor

15 Sep 2024

Jiachen

Great stuff, super friendly! But the location is not great. There are people knocking the pip and screaming at night.

4/10

Poor

11 Sep 2024

Naythan

Pictures look nothing like the property

Leisure Self

2/10

Poor

06 Sep 2024

Anita

I returned to my home and looked at my credit card account to find that the Thriftlodge were trying to charge for another two nights 2 days after I had checked out.

Leisure Family

2/10

Poor

29 Aug 2024

Nicole

This place was not as advertised. I booked a King suite for 3 adults and when I got there the best they could do was 1 queen bed, which was basically on a cot frame. There was a huge event and we had no choice, there were no other options. Their office also closes for the night so when we returned we could not get another pillow/blanket. We had 2 pillows, a decorative pillow and 1 blanket. My friend crashed on the loveseat with a towel. The shower did not work properly either. They did return my money in full however, we did not sleep very well.

Leisure Friends

4/10

Poor

28 Aug 2024

jeffrey

I want to be honest to myself
I am not satisfied completely with my stayed.

8/10

Excellent

24 Aug 2024

Bernie

Friendly

Leisure Self

6/10

Pleasant

23 Aug 2024

Bernard

Room was small and old double bed not queen size like was advertised

Leisure Partner

4/10

Poor

11 Aug 2024

Angela

the toilet does not work; the bathroom door does not close; the lamp in the bedroom has no bulb; the coffee maker has no coffee pot; the \"kitchenette\" is unequipped, no dishes, pots, cutlery - empty cupboards! are guests supposed to bring their own dishes and pots and coffee pot? I should really get a rebate.

Leisure Self

2/10

Poor

13 Jul 2024

Cherie

Front desk staff was very rude and short with me upon checkin. Room smelled overpoweringly of cleaner or freshener. King suite was nothing like the pics on the site. Bed was rock hard and pillows were flat like pancakes.

Business_and_leisure Partner

2/10

Poor

13 Jul 2024

Khalid

The staff during the day was very nice and accommodating. Great people skills. The lady in the evenings was very rude. No people skills.
The photos on Expedia do NOT match with reality.

The first room given to me:
The blanket had blood stains.
The bed sheet had urine stains.
The toilet seat had s**t stains.
There were flies and insects everywhere.
The AC units didn’t work.

When I told the lady she was not happy to hear that, didn’t apologize for the inconvenience, but she did give me another room which was a bit cleaner. So I did appreciate that.

I hate giving bad reviews but I honestly wouldn’t recommend this place to anyone. Ever.

Business Self