Name: Edmonton Inn & Conference Centre
Address: 11834 Kingsway Avenue Northwest, Edmonton, T5G 3J5, CA

8/10

Excellent

28 Jul 2026

Darcie

Great price. Excellent restaurant and food. Outdated property but clean

10/10

Exceptional

28 Jul 2026

Heather

Old smell in the room, but honestly it had everything we needed.

2/10

Poor

28 Jul 2026

Sabrina

Room did not look like the photos. Carpet had blood stains on it, there were cigarette butts on our AC machine, and the AC didn’t work at all! There was also residue on the roof from something dripping, it was yellow and crusty! We complained and got 20% off our stay but still definitely not worth any amount of money to sleep here.

4/10

Poor

27 Jul 2026

Derrick

Very outdated room, stunk heavily of smoke, A/C not working. Never going here again.

10/10

Exceptional

27 Jul 2026

Shoya

Staff was friendly, clean room. Lots of parking.

6/10

Pleasant

27 Jul 2026

Jessica

Decent hotel for the price, the bathroom was a little dirty and there was a long wait to get checked in. It did all work out so not much to complain about!

6/10

Pleasant

27 Jul 2026

Claire

there seemed to be a maintenance issue with another room to the maintenance guy knocked at out door 9:30am and had to get in to check the bathroom. with two girls in the room, I wish a member of staff in uniform or another girl was present. overall the front desk was very helpful and friendly. the hotel is definitely out dated and could use some renovations in the lobby. parking was great.

6/10

Pleasant

27 Jul 2026

Jaime

Windows have been leaking so many of the rooms are damp and smell musty. We were told not to leave luggage near the windows. Rain did come in during a big storm.

Air conditioning was ok. We had it on high to air out the room, yet we were never cold.

Staff were friendly and helpful. One of my kids forgot a toothbrush and they graciously provided us with one, as well as a mini toothpaste.

8/10

Excellent

27 Jul 2026

Rebecca

We stayed for two nights, the room was great bed was comfy. We did have a little bit of noise coming from the outside hallway- BUT that was to be expected as the hotel was fully booked for a wedding, concerts and K Days! Didn’t use any of the amenities. The staff was very kind and even upgraded us to a king bed for free!!

4/10

Poor

26 Jul 2026

Breanna

Temps in town were over 30 celcius, and we had to swap rooms multiple times to find a room with working a/c. Then there was a large thunderstorm and the window/wall starting pouring in water. We tried to switch rooms again, but they couldn't find us a room that had a working a/c unit without water coming in through the windows. (I think they tried around 8 rooms or so). So we ended up staying in the room we were in. Staff tried to be helpful and was kind, but there was nothing they could do. It wasn't just our room. The front desk had lots of guets dealing with water pouring into their rooms and kept offering more towels to try and control the water. Buckets were set up throughout the lobby because of all the leaks coming in.

4/10

Poor

26 Jul 2026

Charlene

Lots of parking! Rooms older, our thermostat wasn’t working properly so read hot. Staff supplied a fan and a discount rate.

6/10

Pleasant

26 Jul 2026

ashley

Very outdated, Ac sucked it was so hot, beds weren’t great. Could use an upgrade for sure

4/10

Poor

26 Jul 2026

Natasha

Room was not ready when we checked in at 5pm. They offered to down grade our room to one bed, for 3 people, or to call when the room was ready. Not very useful

8/10

Excellent

26 Jul 2026

Amber-Dawn

The room appeared to be in rough shape stain in the ceiling of the bathroom dirty shower curtain,damages on the walls.the bottom of the bathroom door was all cracked and broken.

4/10

Poor

26 Jul 2026

Quinton

E

2/10

Poor

26 Jul 2026

Paris

Air conditioning was not working in room maintenance was sent but problem persisted, elevators take forever.

Absolutely do not recommend the gaze restaurant the buffet didn’t have many options the cooked complained to us that he didn’t want to cook more food and made a comment about serving 2 day old eggs in the buffet, the coffee cups at the self serve had holes and 2 of the people in our party got burned. The eggs Benny came out wrong and they it gave “new” eggs slapped on top of the English muffins and the eggs were still wrong ( asked for hard poached)

The room keys constantly de magnetized and multiple times we had to go back down for the 14th floor to reception and wait to get new keys.

2/10

Poor

26 Jul 2026

Dawn

Very run-down hotel, rooms smell, floor was wet from the a/c dripping, atrium area has definitely seen better days.

2/10

Poor

26 Jul 2026

Alison

This place is dirty. Do not recommen at all. We booked a one night stay July 24th. We went to our first room and there was glitter in the floor, bugs in the window sills, cigarette burns in the floor and couch. We got a second room that was not any better and we just left because we were not comfortable with the cleanliness of either too.

2/10

Poor

26 Jul 2026

Allyssa

Room was dated and smelt like a smoking room. Upkept and very old. Beds were hard and had bugs. Won’t be returning

8/10

Excellent

25 Jul 2026

Laureena

There was AC but Edmonton was in the middle of a heat warning and the AC was not working as well as you’d want it too. But everything else was great!

4/10

Poor

25 Jul 2026

Marnie

Lobby is very pretty. Check in was easy. We got to our room, were only there 15 minutes and discovered the toilet above was leaking into our bathroom. Waited for the staff to come to fix it but went back to the lobby as we were on a time crunch so they moved us rooms. Even in new room you can tell it had happened in the past in this room too with discoloured ceiling tiles but it wasn’t leaking while we were there. Woken up the next day to a staff member needing to check our room for a leak as assuming the unit below us was complaining of a leak in their room. Staff worked hard with what they had to offer.

2/10

Poor

25 Jul 2026

Deanna

Carpet in room weee disgusting

8/10

Excellent

25 Jul 2026

Heather

Have stayed here before for concerts, ok for the night

2/10

Poor

25 Jul 2026

Nur

Keys not working properly air conditioning was shutdown +30 Celsius carpet in corridor smell urineted

2/10

Poor

25 Jul 2026

Jennifer

None of the rooms have working air conditioning. Very upset over this, the rooms were above 25 degree with outside temperature at 32 degrees.
Worst experience. No one slept because it was so hot.

The shower head was literally taped on with regular desk tape!

The thermostat had fallen off the wall.

Cigarette burns all over the carpet and toilet seat.

Booger on one of the bed skirts.

Not worth $170.37 id like to be refunded

6/10

Pleasant

24 Jul 2026

Vanessa

Nice lobby area, and staff were nice! Nice size room, but very out-dated, especially the bathroom and windows. We faced south, and there was lots of condensation in the windows. Then there was a storm that night, and in the morning a good 5ft of carpet from the wall was soaking wet. And I doubt it was the first time this happened because the window ledge, walls and dresser showed water damage. We did get a bit of a credit, but still not a nice thing to wake up to (thankfully we didn’t put our bags of clothes by the window, like the people checking out in front of us).

8/10

Excellent

23 Jul 2026

Brian

A/c and amenities

4/10

Poor

22 Jul 2026

Nur

My key is not working properly I went the front desk they programmed still not working send me tree times until she send security and after she give me new card

4/10

Poor

22 Jul 2026

Amanda

Older hotel in need of an update. Room was sufficient, we’re not overly picky. It was clean and the bed was comfortable. AC didn’t work really well and it was really hot when we were there. If you’re ok with an older property, for the price, it’s decent.

8/10

Excellent

21 Jul 2026

gordon

Room was quite a walk to get to.

Family

4/10

Poor

21 Jul 2026

Barry

No air conditioning, paper thin walls and carpet so sticky we wouldn’t take our shoes off. Bed was clean enough to sleep in but not great. Super outdated. Staff was helpful when I cancelled the rest of my stay.

Family

4/10

Poor

20 Jul 2026

Henrietta

Ac did not work in our room, bedroom was old fashion looking , the elevator was scary almost like it want to break down and we were on 14 th floor . Only one way into hotel so long Walk to room

Family_with_children

8/10

Excellent

20 Jul 2026

Brooklyn

The clean comfy bed was the best part. Lounge closed at 9pm on a Saturday. Ac was leaking when I got into the room later on when it started to rain the windows where leaking. Part of the lobby was closed because of the roof leaking. No screen on the window that opens.

Partner

2/10

Poor

19 Jul 2026

Joan

Nothing good to say

Self

4/10

Poor

19 Jul 2026

Mehgan

Staff were very good with customer service, didn’t say hi, didn’t smile, were very quiet. The room was okay. Lots of stains on the carpet, the bathroom was very clean. Having a balcony was also really nice.
We ended up checking out same day as our event got cancelled but we were told to just leave out card in the box and were ignored when we asked about our deposit.

Partner

8/10

Excellent

18 Jul 2026

marci

Good parking, our air conditioning wasn’t working when we got back to our room around midnight. Called the desk and Wes got us a different room within 5 minutes with working A/C.
Basic room met our needs

Friends

10/10

Exceptional

18 Jul 2026

Abdulmalik

highly recommended

10/10

Exceptional

18 Jul 2026

Wanda

The carpets are worn out in the rooms and for cleanliness you should change them all to tiles or vinyl plank. The bathroom needs renovating or at least put a new sink in there. The bed was comfortable and clean.
The restaurant was awesome , staff friendly and food is excellent. Lots of parking and safe.
Great pricing, enjoyed our stay.

Partner

8/10

Excellent

17 Jul 2026

Carmen

Great stay for a quick stop

Family_with_children

8/10

Excellent

17 Jul 2026

Brandon

We had some tenants affected by flooding in their units and put them up here for a few days while we remedied it. They all enjoyed their stay and commented it was a nice place and they had a good stay.

Friends_and_family Friends

8/10

Excellent

16 Jul 2026

Lorena

Nice quiet place in a great location. I was skeptical when booking because of some reviews and the low price but I was pleasantly surprised. Lots of parking, rooms dated but clean, close to Royal Alex and Kingsway and fridge and microwave were in the room as requested. Will definitely use again.

Self

6/10

Pleasant

16 Jul 2026

John

Rooms were clean but they need some maintenance Rained while we were there rain came in around windows causing wet carpet. Heat lamp in bathroom kept flickering. No lounge to relax and socialize. Main elevator needs maintenance, doors kept hesitant in before opening. Little spockey. Buckets all over lobby from Leakey roof. Good staff and food. Only had breakfast though. Beds were comfortable. Ok place just needs maintenance 😁👍

Partner

6/10

Pleasant

16 Jul 2026

Trestyn

Water as getting in everywhere

Family

10/10

Exceptional

14 Jul 2026

Ricarido

Nice place

Family_with_children

8/10

Excellent

14 Jul 2026

Irena

ok

6/10

Pleasant

13 Jul 2026

Natnadil

Good location 👌

Self

4/10

Poor

13 Jul 2026

Erin

Rooms smelt musty and dusty. Cleaning staff faked cleaning out room one of the days. The restaurant was poor food and service.

Family

6/10

Pleasant

12 Jul 2026

ERIN

First room smelled like cigarette smoke and there was a cigarette burn on the bedding. Front desk staff were very helpful, upgraded us to a ‘better’ room. New room had 2 queen beds instead of 2 double, but smelled of mildew and a loud clicking sound (pipes?) all night from the walls. Very basic, don’t expect much except a bed (bring ear plugs) and a shower.

Family_with_children

6/10

Pleasant

12 Jul 2026

Valerie Winkler

As a past customer I wasn't expecting a 5 star improvement.
It's an older place and showing it's age. We had a very bad rain storm come through while we were there and a part of the ceiling fell off in the lobby area. And there was buckets collecting water all over the place. Needs some maintenance upgrades

Partner

8/10

Excellent

12 Jul 2026

Jeffrey

Nothing to note other than the ratings I gave

Partner

10/10

Exceptional

10 Jul 2026

Khamani

.

8/10

Excellent

10 Jul 2026

George

Great location, parking and value. The restaurant had very good food at a reasonable price. The rooms were nicely upgraded but the bathroom fixtures could use some attention.

Self

10/10

Exceptional

09 Jul 2026

Daniel

It was a convient location. Front desk staff was super helpful.

Partner

8/10

Excellent

09 Jul 2026

Tadd

The parking was beyond great, and the location is close to everything that you could possibly need. The front desk lady was getting slammed by a lot of patrons and she was very apologetic for making me wait so long. It wasn’t her fault that 10 people were all around the desk trying to check in or buy something. She upgraded my room to a king bed which was not necessary but I was very thankful. I am recommending this hotel to everyone I know because she was just an amazing woman.

Partner

8/10

Excellent

06 Jul 2026

Sem

Eveything was great. I don’t really post reviews but I was weirded out by the hotel policy of how they are not able to sell something out from the pantry late at night and is closed. When I asked if there was any vending machines I was told there’s none, however I ended up in 5th floor and found one, however it was not working. The hotel is very big I think there should be a lot of vending machines. And another note, just a suggestion that the creamers in the room should be kept inside the fridge cause it will go bad, if not kept in. Even though they kept in there in the same day, if no one checks in to the room, I bet the creamers will still be out. It will still be spoiled even if it has a far expiration date.

8/10

Excellent

04 Jul 2026

Vince

Clean room, but needs updating for sure.

Staff were amazing, from maintenance to restaurant to front desk, all were very helpful, knowledgeable and friendly!

Parking is easy, overall great place to stay, very reasonably priced as well!

Partner

8/10

Excellent

02 Jul 2026

Joe

Well, at 6:30 in the evening, the maintenance man is in banging on my door, wanting to vacuum my room when I just got in there for an hour wasn’t pleased with that

Self

8/10

Excellent

02 Jul 2026

Craig

Rooms were clean and beds were comfortable. Good food in the restaurant

Partner

10/10

Exceptional

30 Jun 2026

Arnold

It’s recommended

Self

10/10

Exceptional

27 Jun 2026

Loreli

Clean and comfortable

Self

10/10

Exceptional

27 Jun 2026

Torin

The staff was great. Lots of free parking. The room was good. The restaurant was also good.

Friends_and_family Friends

6/10

Pleasant

25 Jun 2026

Annmarie

Clean room

Family_with_children

10/10

Exceptional

23 Jun 2026

Vicky

Everything perfect

4/10

Poor

18 Jun 2026

Alison

We checked into our room and they don’t have an updated air conditioner and the room was very hot. We asked before going out for dinner and they said they would send maintenance. When we returned the room was arguably hotter than previous. We called and they switched rooms no problem and the second room was much cooler. It is incredibly dated furniture and the bathroom fixtures yellowed. The ceiling tiles were stained and drooping from previous water damage. The window sill was rusted and the dry wall crumbling. The beds were hard and squeaks anytime you move.
Was going to stay 2 nights but will not be returning.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Ricarido

Nice place to stay

Partner

2/10

Poor

17 Jun 2026

Sarah

When I say don’t stay here I mean it. Never stayed in a hotel so gross before, our room was on the 3rd floor. And for one the place is so run down and needs some TLC. Our room smelt stale and smelled like cigarettes. It had some gross marks on the roof and walls. Hair was found on one of our pillows, popcorn and empty bottles were found under our bed. 1/10 stars… they only get a 1 cause the staff moved us to another room. It was a bit cleaner but still wasn’t worth $130 a night for a dump.

Friends

8/10

Excellent

16 Jun 2026

John

All good except room smelled a little musty.

Partner

10/10

Exceptional

13 Jun 2026

Melissa

Great stay

8/10

Excellent

11 Jun 2026

Deeann

Clean. Nice view. No AC or I couldn't get it to work. Nice big room. Busy place overall.

Partner

6/10

Pleasant

11 Jun 2026

D. Rand

The bathroom fan in my room did not work. The plumbing is old. It took more than three minutes to get hot water from the taps. The mattress seemed to be quite new, though.

Everything was clean but dated. There was an old, small fridge in the room, which actually took away from the experience. Perhaps if I had stayed more than one night, it would have been useful, but it spoke to a sense of being cheap.

At that price point, you get what you pay for. The courtyard idea was nice, but the hotel needs a refresh. Maybe consider a recirculating hot water pump to cut down on wasted water and time.

8/10

Excellent

10 Jun 2026

Vincent

Hotel is showing its age. light in bathroom not working 100% flickering. Dial on AC worn away. Window over looks roof had a lot of garbage on it.
the common area front desk in hotel showing its age and use. no coffee station

Family_with_children

8/10

Excellent

09 Jun 2026

Mike and

Ok

Self

8/10

Excellent

09 Jun 2026

Mary-Lou

Close to the Via rail station. Sketchy part of town. But nice hotel. Friendly staff.

Partner

8/10

Excellent

07 Jun 2026

Clifford

Parking was ok, I noticed 1 guy with Chevy 1 ton crew cab taking up 4 spaces, just assu.ed he was from Grande prairie. We got 2 key cards 1 sorta worked for the room, the other worked for the elevator. There are no more vending machines, just ice. Breakfast in the restaurant was good,

8/10

Excellent

06 Jun 2026

Waheguru Pal

Rooms nd hallways

8/10

Excellent

04 Jun 2026

Walter

Clean comfortable room. Good breakfast in the restaurant, friendly staff

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Melissa

It’s a large hotel, I liked many things. I liked that the lobby is large and spaced out with seating scattered throughout. The customer service desk staff were great too, super friendly and eager to help.

The room we got was 2 queen beds, was also large, it was like it had its own entrance lobby just for your coats and shoes. Everything was super clean, sheets smelled nice and freshly washed, towels too, the bathroom was also squeaky clean. The toiletries provided were great quality too. We also had the club sand which in their little restaurant downstairs and it was pretty good as well.

The only downside was that the rooms were a little dated, pieces of carpet were missing near the baseboards, elevators looked old but to me none of that really matters as long as it’s all clean and tidy which it was.

Location wise, we took uber to and from the downtown Flix bus station and to and from Common Wealth stadium and all the trips worked out to either under $10 or under $20. There’s a Canadian tire and gas station across the street which came out handy for us when we wanted snacks and what not.

I would 100% recommend this hotel to anyone looking for great value for their dollar.

Friends

10/10

Exceptional

02 Jun 2026

Barbara-Ann

This is an older property in an older area of Edmonton however the property is very well maintained and clean. Our room had new looking beds and was very big and clean. It was also really quiet at night which was great. We stayed there due to its close proximity to the Stadium so we could Uber over and back. Staff were extremely polite and helpful. Would stay there again.

Partner

6/10

Pleasant

31 May 2026

Brent

Our room was dated with ripped carpet and a very noisy a/c fan. We were in a dog friendly room which smelled like cigarette smoke and figured that's what we were getting for a room. The cable box crashed so we had no tv.

Pet

8/10

Excellent

30 May 2026

Cristina

The smoking room they dont have refrigerator they should let know the guest. But everything is okay.

Family

10/10

Exceptional

29 May 2026

Darla

There was a lot of parking spaces. The staff were very friendly and quick at check in and check out. It was a good value for the room!!

8/10

Excellent

27 May 2026

Guy

It is not the place it was 10years ago or more, but for the price and service, I was quite satisfied.

Self

10/10

Exceptional

21 May 2026

John

It was like being at home. Comfortable and safe

Friends_and_family Family

2/10

Poor

18 May 2026

Mulugeta

Derty room

10/10

Exceptional

15 May 2026

Kaleanna

Parking was simple and close. AC and Furnace both worked perfect. Couldn't hear any neighbors. Friendly and very helpful staff

Friends_and_family Family

6/10

Pleasant

14 May 2026

david

i couldn't adjust the room temperature it seems to be fixed and the mattress seemed worn out but everything was clean. and the price of the room was good and lots of free parking so overall it was good value

Self

8/10

Excellent

13 May 2026

brenda

Easy to park. Room was very clean. Staff were friendly. I would suggest an update on the shower heads & shower curtains.
Also they need accessible plugins.

Partner

8/10

Excellent

13 May 2026

Zaheer Kamruddin

The staff was very friendly, the check in and check out process was very efficient and quick. Our overall stay was very comfortable.

Friends

4/10

Poor

11 May 2026

Brian

The room is extremely hot. All I was offered was to open the window and they gave me a fan. There was no central air-conditioning on. They said they were hoping to have it on in the next week or so that didn’t help me. They didn’t warn me that there would be no air conditioner.

Self

8/10

Excellent

09 May 2026

Danielle

I was just here for a single night with my dog. It happened to be the same weekend an Antique sale was happening so the lobby was busy which was fine except my dog is very shy so she wasn't thrilled about all the people around. It did seem like a great place to hold though, so she was the only one that minded. The elevator was slow, and the staff forgot to mention you needed to use the key card to access it on the ground floor but I did eventually figure it out. The room itself was fine. The carpet was a little faded and you could see a couple of patches on the wall they repaired and painted over with what might have been a slightly different paint colour. I slept fine in the bed, and didn't hear any noises from outside. I personally would prefer something other than lemongrass scented lotion but that's me. Overall, I would stay here again

Self

2/10

Poor

08 May 2026

Amanda

Had a room reserved but when we got there the room was so hot it was ridiculous. I asked to get a different room and it was no better..I asked if they had A\C and she said no I said well you better take that off the website stating they do..FALSE ADVERTISING at its finest. And to top it off they wouldn’t give my money back.We went to a different hotel. Will not be back! So if your looking for a room with A/C especially in the summer this is not the place!

Partner

2/10

Poor

08 May 2026

Selina

Everything was excellent. Couldn’t ask for any better. Thank you.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Wilfred

I'm sure I seen pictures of a pool. But they don't have a pool.

Self

8/10

Excellent

04 May 2026

herrmann

Place lacking AC during our stay

Friends_and_family Family

2/10

Poor

04 May 2026

Matthew

Blood on walls, toilet constantly ran, stains on bedding and floor.

Self

4/10

Poor

04 May 2026

Rick

No way to cool off the room - very uncomfortable. I can’t imagine staying here in the summer! Very dated but clean. Central and convenient but Heatless and lonely location.

Self

6/10

Pleasant

02 May 2026

Gregory

I didn't get to eat at the restaurant s. Staff were very helpful.

8/10

Excellent

01 May 2026

Lancy

Room was clean staff and parking was great. Room was hot as there was no A/C in the room.
Taps in bathroom sink are old and small hard to turn on without using a cloth or something. Could use updating. Shower diverter did now open all the way to as ha a to pull up, also could use updating dating.
Was a nice quiet stay.

Self

6/10

Pleasant

28 Apr 2026

Amanda

Room is decent could use a lot of updates. Parking is ok could not fig out kept window open was nice

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Vidal

I recommend this hotel when you need safe and easy access to city center at affordable price.