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Breakfast is included with your stay.
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DoubleTree by Hilton Edmonton Downtown
Edmonton-AB · Canada
9576 Jasper AvenueView location
8.2/10Excellent1,001 Reviews
Cleanliness8.8/10 8.8
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.4/10 8.4
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About DoubleTree by Hilton Edmonton Downtown
Our Hotels Policies Have Changed ”Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated COVID-19 page.
Prior to travelling, please check your destinations government website to understand any local requirements or restrictions that may be in place.Welcome to the new DoubleTree by Hilton Edmonton Downtown, offering vibrant and contemporary décor with great hospitality.
Our hotel is adjacent to the Arts District with the Royal Alberta Museum, Winspear Centre, Citadel Theatre, and Art Gallery. Situated opposite River Valley, we are within walking distance to City Centre Mall and Rogers Place, restaurants and shopping.
We'll greet you at check-in with a warm DoubleTree Chocolate Chip Cookie and make you feel at home in our modern rooms and suites with an array of thoughtful amenities and attentive service. Enjoy complimentary WiFi access, a large HDTV and complimentary tea and coffee.
Show less
All guest rooms have a sitting area and a sofa bed. Our suites offer a separate living area and extra welcoming amenities to make your stay even more special.
Enjoy locally sourced ingredients with our restaurant's inspired menu. Our Gallery Lounge and Bar is the place to enjoy a cocktail and a light bite with friends or colleagues after a long day or before a night on the town.
Pick up healthy snacks, sweet treats, cold beverages and meals to cook up in your room at our Gift Shop, open 24/7.
Work up a sweat in our on-site gym, or plunge into the indoor pool. Hold a conference or meeting in our 12,000 sq. ft. of flexible meeting space. Our 3,950 sq. ft. ballroom offers floor-to-ceiling windows with views of downtown or the beautiful River Valley.
Take advantage of onsite parking with 200 heated parking stalls.
A stay at DoubleTree by Hilton Edmonton Downtown places you in the heart of Edmonton, within a 15-minute walk of Edmonton Convention Centre and Edmonton City Centre. This hotel is 0.8 mi (1.3 km) from Rogers Place and 7.3 mi (11.7 km) from West Edmonton Mall.
Make yourself at home in one of the 255 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
-
Minimal age
18
-
Optional fees
- Fee for to-go breakfast: approximately CAD 15 to 22 for adults, and CAD 10 to 20 for children
- Covered self parking fee: CAD 38 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Edmonton Convention Centre
0.5 km / 0.3 mi
Winspear Centre
0.6 km / 0.4 mi
Art Gallery of Alberta
0.7 km / 0.4 mi
Sir Winston Churchill Square
0.7 km / 0.4 mi
Royal Alberta Museum
0.7 km / 0.4 mi
Edmonton City Hall
0.7 km / 0.5 mi
Citadel Theatre
0.8 km / 0.5 mi
Stanley A. Milner Library
0.8 km / 0.5 mi
Edmonton City Centre
0.9 km / 0.5 mi
River Valley Funicular
0.9 km / 0.5 mi
Starlite Room
1.2 km / 0.7 mi
Grand Villa Casino
1.2 km / 0.8 mi
104th Avenue Off-Leash Dog Park
1.3 km / 0.8 mi
Rogers Place
1.3 km / 0.8 mi
Edmonton Ski Club
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2017
- Year of most recent renovation: 2017
- Total number of rooms: 255
- Number of floors (annexe): 11
- Double rooms: 69
- Suites: 34
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 39 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilities
- Cloakroom
- Lift access
- Gym
- Luggage room
- Dining area
- PrinterExtra charge
- Audio-visual equipment rentalExtra charge
- Breakfast
- À la carte lunch
- À la carte dinner
- LGTBIQ friendly
- Deposit on arrival
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non-smoking establishment
- Minimum check-in age: 18
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 20 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE KING BED ONE BEDROOM
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Wheelchair-accessible
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.RV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
Room Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BEDROO.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
Room KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG-4
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 1 Bedroom • 20 m²SUI.KT
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE WITH KITCHENETTE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Room amenities
- Living room: 1
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE RIVER VIEWSUITE • RIVER VIEWSUI.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 1 Bedroom • 25 m²SUI.KT-1
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE WITH KITCHENETTE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Cot on demand
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 1 Bedroom • 25 m²SUI.KT-2
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Edmonton Downtown
SUITE WITH KITCHENETTE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT-2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about DoubleTree by Hilton Edmonton Downtown
100
reviews shown
Steven
This hotel is ok on the inside but it’s like a war zone of junkies surrounding it. While we were parked out front checking in my wife was in the car and junkies were banging on her window asking for change and cigarettes. Sad to see what downtown Edmonton has become. Inside the hotel was fine but outside is a nightmare.
Christopher
A decent hotel, close the stadium for events. Nice large rooms for larger familles.
Maria
Room was clean, friendly staff and very nice lounge area on the 2nd floor. Nice and bright and plenty of seating.
Rocky
Good location for Commonwealth events. 25 min walk. But also close enough to downtown to walk to restaurants and bars easy enough. Worlds weirdest parkade entrance and exit but property was clean and staff were great!
Laurelle
We love this hotel.
So glad it was close to the Commonwealth Stadium after being evacuated from the Post Malone concert.
Our safe place & home away from home.
So glad it was close to the Commonwealth Stadium after being evacuated from the Post Malone concert.
Our safe place & home away from home.
Kimberly
The room was large and well set up. Convenience for concerts is great. The dumplings in the restaurant were great. Staff is always friendly and helpful.
Martina
The building itself was stunning. Train close by to get around.
Erin
Staff were friendly, helpful and accommodating. We'd be happy to go back!
David
The room was big and clean.
Louise
The hotel is close to downtown.
Wade
our ac unit was not working ... it was unbearably hot in our room all night
Aiden
Hottub
Alicia
Overall the room was fairly clean, when we arrived the toilet was dirty also they don’t offer much toiletries just your basic bar of soap, lotion, shampoo & conditioner. Carpets were also stained in multiple spots and the bed is quite hard. If you want a basic stay for 1-2 days it isn’t bad but wouldn’t recommend a longer stay than that.
Hrolfur
Nice hotel right next to the LRT
James
Parking was horrible would recommend a parking lot for guest
James
Very polite and helpful staff. Really enjoyed my stay
Chamandeep
Good experience
Kishankumar Maganbhai
No breakfast included even though it said its included while booking
Justin
Was a good stay. Location was great but lots of old and boarded up buildings near by. Did not use any of the amenities. Breakfast and staff were good.
Glenda
Cookies!!!
Lyle
X
Amanda
Was great
Johnny
Old hotel , everything needs an update .
Barbara
The restaurant didn’t seem to be open. Each time we went there we didn’t see any staff or any food.
Derek
The hotel itself was very comfortable and staff was excellent. The welcome cookie was amazing! Plenty of underground paid parking. This part of Edmonton was pretty run down though. Many closed businesses and generally poor maintenance in this area of the city. The hotel had a security guard in the lobby and there was a police action involving a half dozen officers just around the side of the hotel. While the location worked well for our travels, I would recommend a hotel in a different area of the city.
Lexie
I always choose to stay here because I like that the gym has windows and isn’t in a dark basement room.
Allen
Disappointed that there was not a complementary breakfast included with the room
hoda
Breakfast was not included
Stephanie
Nice hotel- staff friendly and room was clean and well appointed. Not far from many spots, but not a \"nice\" area for walking. Underground parking was very expensive ($38/night) with tight entrance & poor signage for exit.
Gillian
This hotel is showing it's age, but it is very clean, and the staff clearly take pride in making sure you have the best-possible visit. They are very sollicitous and attentive.
Charlene
This is a great property and I have stayed here before. The hot tub could use some attention as the bottom and seats have debris which needs to be vacuumed out. Otherwise, the staff was very friendly and welcoming, the property was clean and the rooms spacious.
Mark
No notice of underground parking, got a 100+ dollar fine while having registered and paid 35$ for parking!!
Never ever stay here again.
Never ever stay here again.
Renae
Hot tub was great but do wish had a pool for kids we were a little disappointed only hot tub when we arrived . Hotel photos looked like a pool . Also wish they had buffet breakfast . Staff were the best . The security guard was the best helped me bring my terminal ill daughter into the hotel and allowed me to take her to the room before parking my car.
Mark
Everything is an extra here. Parking is $40 per day, the resell you Costco Water
Naj
It was a very spacious room and was clean.
Carol
The staff was very nice and gave us warm cookies when we arrived. The room was very spacious and beds are nice and comfy. Was very happy with my first stay at this hotel and will be back for sure.
Brent
Everything was great - caution on underground parking, door closed on my vehicle causing light damage on bumper
Mary
Everything was excellent! Love the cookie. The pillows though hurt my neck. The turned out to be quite flat. Otherwise
Jamie-Lee
.
Jim
Hotel was not as described. Parking is expensive and not included. Staff in the night was rude and would not provide any extra bedding due to being “short staffed”.
cole
Good
Krista
Easy to walk to Rogers place from hotel.
Terence
We had some issues with getting in after hours. Our key did not work, and then our key didn’t work in the elevator. So then the clerk came and said he had the only key that would work for the elevator after hours. It was super inefficient today the least.
Nelson
Super clean and good staffs.
Jonathan
Everything was very good
Rishi
Over night trip for work did not get to use any amenities
Warren
Staff were great hotel was clean
Jennifer
The room was hot during the night.
Lee
Terrible parking
Patrick
The room itself was amazing and had a huge sitting area. Very comfy and spacious quarters.
Kulvinder
Had a two night stay and had the worst hotel experience ever. Night 1 minus 15 outside and patio door would not close properly hence cold draft all night, second day asked to change rooms and they put us in a room with no hot water. Two hours before checkout the next morning hot water worked. Provided us with a free breakfast and didnt charge us for parking….. but charged full price for the two nights. I will never go back.
Brittany
No Microwave, no room service until 9:30 am.
Corrinne
I didn’t get any housekeeping for my first night which was disappointing
Jennifer
Room was clean. Bed and pillows were comfortable .
Nicole
Room was clean, beds were comfortable, staff were accommodating, hot tub was out of service which was my only complaint. Other than that it was good overall.
kathie
No hot water to the whole building on Thursday morning? Hairs in the sheets. Gross. I never have a good stay here.
Leanne
Room was great for three adults. We had space to visit, and with the pull out couch, all got our own bed!
Elaine
No hot water and a cold cookie on arrival! Not the best Doubletree for sure!
Crystal
Parking
Lee
The staff was friendly and helpful. Unfortunately the hot water was out but was quickly fixed
Chris
The room was well appointed and comfortable. The only issue was that we did not have hot water in the morning due to some mechanical issue.
Ibrahim
Room wasn’t clean properly, the safe did not work, and the coffee machine was dirty. Did not enjoy the physical hotel but the staff were nice.
Gina
The room and spacious and spotless.
Esther
Rooms were clean and the view was beautiful.
Armelle
Just a leak in the bathroom, otherwise all was perfect
Jason
Nice room. Clean and good beds.
Andrew
Nice hotel st
Sean
Room was clean. Got in late and the check-in was seamless.
stacey
This hotel is very clean and room is very nice and large. The hotel is not walking distance if you’re planning on seeing a game or concert but it is a short uber ride away. Parking is very convient. For the price it was outstanding and we would stay here again.
Carly
We did really like the hotel, it was clean and staff was friendly.
The only negative would be the hot tub was not working and we were not informed of this before we arrived or when we checked in. We had a couple disappointed children!
The only negative would be the hot tub was not working and we were not informed of this before we arrived or when we checked in. We had a couple disappointed children!
Sean
Angle to get through garage door to underground parking was not thought out very well. Extremely awkward and tight angle.
Scott
Everything was great, rooms were clean, staff was friendly and helpful, the hot tub was great and good amenities.
My only complaint is the cheap toilet paper and stingy with the toilet paper and Kleenex supply.
We had to ask for Kleenex and toilet paper twice.
Room was cleaned and they forgot to replenish
supplies and towels. Likely just an oversight…
Otherwise great **** stars.
Parking and access is a bit confusing and $35/day for parking (underground) is a bit pricey.
My only complaint is the cheap toilet paper and stingy with the toilet paper and Kleenex supply.
We had to ask for Kleenex and toilet paper twice.
Room was cleaned and they forgot to replenish
supplies and towels. Likely just an oversight…
Otherwise great **** stars.
Parking and access is a bit confusing and $35/day for parking (underground) is a bit pricey.
Kimberley
Rooms were spotless, staff was friendly. Would stay here again!
ernest
The staff let someone stay in the room i checked out of, without my authorization.
Brent
Its was an ok stay. Maintenance of hotel is lacking, its an oddly laid out hotel too - parking garage access is very interesting.
Camille
Friendly staff
presley
Good stay
Kris
Parking below building was a little pricey.
Shawn
My room. The blankets had brown stains all over it, asked for a new blanket due to the stains, and I was given a small comforter/blanket compare to the original one. Towels both had stains on them as well. I took photos of the room as it was absolutely disgusting.
Doreen
Room, was nice as always, staff is friendly.. couple things this time around and usually I don’t have anything bad to say. We didn’t get out cookies on check-in, I asked to be out at the end of a hall we were out by the elevator. People early in the morning talked loudly and woke me up… this happened more then once. Usually you get an option of sit down breakfast or menu. This time we only got buffet option and it was in a cold conference room and the food was only warm, not hot. It was still tasty tho and the staff were amazing and friendly and smiling.
Chrystian
i chose this hotel based on the pictures of it but we arrived it was absolutely nothing like the pictures shown, very disappointing. The pictures showed this beautiful grand modern lobby however it was small and nothing like advertised. The area surrounding the hotel was extremely sketchy. Boarded up building with a group of people hanging around it all night, police came by twice to remove them. we were charged $35 to park underground in the hotel, as guest of the hotel i think thats crazy considering the choices of outdoor public parking in a run down area were the only other options. The Hot tub was nice and the room was clean and comfortable. The tvs in the rooms aren’t equipped with access to netflix or anything, not even a guide that shows what’s on, no microwave either. All in all we won’t be back and i don’t recommend it.
Aliesha
We stayed here for one night to go to watch the Oilers game the hotel is nice, clean & comfortable and offers a huge hot tub and workout room. They have a good dinning option for breakfast and dinner. Was a 15 minute walk to the Roger’s Arena so perfect for games/concerts.
Kim
I cant remember her name(i believe shes Romanian) on the front desk but she makes you feel so welcome and caring!
Jodymae
I forgot to pay for parking in the dirt lot next to the hotel and got a $80 ticket but that’s my fault not the hotels. Hotel stay was perfect.
Kim
Best hot tub hands down!!
Andrew
We checked in late becuse of Hockey Game and they did not tell me about parking so i recieved a $100 tickets this morning.
Very frustrating
Very frustrating
Tamara
Parking is confusing with the lot next door
rena
The staff was very helpful and friendly. We loved the beds and the pillows.
Sarah
The staff were very helpful and the hotel was clean
Jason
Clean room
Michael
Hotel staff was great. Unfortunately downtown Edmonton is not the safest. Had to park my truck at a different parking lot.
Sarab
Staff is professional and helping. Rooms are so neat and clean .
Laura
Room was very clean
Jan
I stay here yearly or more. I love the facility but the area has become very deserted and unclean over the years with homeless people and garbage etc. Don't really feel safe walking at night.
Chelsia
Everything was great minus all of us on the 11th floor had zero a/c
Jessica
Was a busy weekend and staff did amazing to get everyone checked out and new ones checked in.
Mackenzie
For a room that cost $371 and didn’t even have AC!
We were appalled with the treatment we received from the staff at Double Tree Hilton in Edmonton Downtown.
After realizing the ac was not working, my partner and I spoke to the front desk in person that night and was told that most of their hotel rooms acs were not working. We asked for fans and they had none they could offer nor did they have a maintenance man on site.
The hotel room was 88 degrees Fahrenheit and as a result, we did not have a peaceful sleep (if we managed to get any sleep at all).
We even attempted to the cool the room down by leaving our door open into the hallway; as it was cooler in there than in the room.
The next morning - we did mention about the heat and the lack of working ac. As a result, the staff waved the $35 parking fee.. which was not even an eighth of what we wished we could had been credited back.
Perhaps even $100-$150 back would be better.
All in all, will never stay here again.
We were appalled with the treatment we received from the staff at Double Tree Hilton in Edmonton Downtown.
After realizing the ac was not working, my partner and I spoke to the front desk in person that night and was told that most of their hotel rooms acs were not working. We asked for fans and they had none they could offer nor did they have a maintenance man on site.
The hotel room was 88 degrees Fahrenheit and as a result, we did not have a peaceful sleep (if we managed to get any sleep at all).
We even attempted to the cool the room down by leaving our door open into the hallway; as it was cooler in there than in the room.
The next morning - we did mention about the heat and the lack of working ac. As a result, the staff waved the $35 parking fee.. which was not even an eighth of what we wished we could had been credited back.
Perhaps even $100-$150 back would be better.
All in all, will never stay here again.
Eric
We had to book this room as our Vrbo cancelled last minute. The room was ok, dated and slightly worn down (carpet had come unattached at the bathroom leaving the nail board exposed, few stains on the wall etc ) not that I would usually complain about these things, but at $1250 per night, and the highest tier of room that the hotel offers, I did expect it to be flawless. I’m just happy they were able to get the ac working after we checked in, it was 85* upon entry to the room. All in all it was clean and located close to our venue. Front desk staff was nice and courteous. I have stayed in other high end hotels at nicer rooms for half the price ( Davenport, Marriott’s etc ) I understand surge pricing but this was a tad bit ridiculous.
Leanne
Waited 40 minutes for fries in the lounge while we waited for our room to be ready. Lobby was chaos at check-in time and they ran out of clean rooms. Finally got into our room at 4:30 and had to rush to ready and out the door for the concert we were in town to see. Staff were mildly apologetic but it was an unpleasant experience. Room overlooking the river was beautiful, I only wish we’d had more time to enjoy it. And what looks like a pool in the photos is actually a large hot tub.
sheena
Edmonton
Perfect place to stay for a weekend.
Rooms are big, with a sitting area
Rooms are big, with a sitting area
Location & surroundings
DoubleTree by Hilton Edmonton Downtown
9576 Jasper Avenue, Edmonton, Canada
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DoubleTree by Hilton Edmonton Downtown
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