Name: Royal Lodge
Address: 3815 Gateway Boulevard, Edmonton, T6J 5H2, CA

8/10

Excellent

26 Jul 2026

Megan

Staff were friendly. Sheets and towels had come wear and tear. Great location for walking distance to shops and restaurants.

6/10

Pleasant

25 Jul 2026

Randy

amenities are good but not properly cleaned, I checked out at 8:30 but no receptionist at that time. So i had to put the key card in their mail bin

4/10

Poor

20 Jul 2026

Edriss

The rooms were not clean and all the bedsheets had stains on them and it looked like it was there for a long time and they didn’t even clean it when I asked

Friends

6/10

Pleasant

14 Jul 2026

Lyrene

Cigarette smell when you enter the room
Rusty towel rack
Dirty carpet
Ripped bedsheet
Broken foot chair
Broken drawer handle
but overall it’s ok.

Family_with_children

8/10

Excellent

05 Jul 2026

Roy

If you want a place to sleep only, then this place is that place, you get a nice bed, shower, tv, coffee, but, we had noisy neighbours on a Friday night, but still recommend for a place to sleep.

Partner

2/10

Poor

02 Jul 2026

Jeon

Gross rooms, no housekeeping, Jaspreet at the front desk was impolite and unhelpful

Self

4/10

Poor

28 Jun 2026

Alan

Was a skid row motel in a seedy part of town I cancelled my second night stay

6/10

Pleasant

17 Jun 2026

Christine

Honestly, this place was a mixed bag, but overall OK and actually quite good for the price. It was the cheapest option in the area by far, so I was ok with some of the tradeoffs.

First, it seems like they have quite a few long-term tenants, which probably speaks more to the overall affordability and housing crises than it does to the hotel.

Some things, like their lobby, were renovated and looking great, but other areas, like the balcony flooring were needing repair.

They seemed to have only one staff one. He was working his butt off, but because he was alone, he was struggling. Language was also a barrier so I'm sure that made his job harder. My key didn't work, and he couldn't get it working either. He had to come to the room to re-key it, which was weird, and it still didn't work. So I slept there without a key, meaning I was kind of stuck and couldn't leave.

He also apologized for extra chairs being in the room- apparently some people had had a poker game there earlier? The room seemed clean, but there was a butt print where someone had sat on the bed. Coupled with the key issue, I was a little weirded out and honestly jammed a chair under the door so I could sleep without worry.

Staff was friendly, the bed was reasonably comfortable, and things were largely clean. Overall, I'd stay again for the price, but I wouldn't rush to go back.

Self

6/10

Pleasant

15 Jun 2026

Brandon

Ive stayed here several times in the past. Normally the rooms are in decent shape. Relatively updated and in good repair. I must have gotten a room that hadnt been updated. Paint chips out of the wall, cigg burns on the curtains, shower curtain that probably needed changed. Stains on the chair. It is a budget friendly hotel, but certain things should still be upkept. I stayed there for 3 nights, and also didnt have towels refreshed once or the room made up.

Self

10/10

Exceptional

11 Jun 2026

Semira

The place is so clean and nice and close to downtown and easy access around shopping centre everything was good so far and for sure we gonna come back again ❤️

Friends

8/10

Excellent

07 Jun 2026

George

It was reasonable, the room was very big, it is at a convenient location, the area was quiet.

Self

6/10

Pleasant

01 Jun 2026

Aditya Kumar

The person at the front desk was very helpful, and parking was readily available, which made check-in convenient. However, there were a few issues that could be improved. The staircase had some garbage, the bedsheets had noticeable stains, there was no complimentary water bottle in the room, and no soap was provided in the washroom. These details felt a bit unprofessional. That said, the room was decent overall and served its basic purpose well for a short stay.

Family

8/10

Excellent

30 May 2026

Minh Trung

Good

8/10

Excellent

29 May 2026

Minh Trung

Everything is ok

Self

10/10

Exceptional

28 May 2026

John

The stay at Royal Lodge was pleasant, the staff was wonderful,they didn't bother you at the wrong times , the gentleman came as soon as I called them to fix the problem with the television, great job guys ,keep it up, will recommend to friends and family.

Self

10/10

Exceptional

26 May 2026

Margaret

I live the fact that you can park right outside your door.

Self

2/10

Poor

24 May 2026

Demica

Absolutely appalled at this place. I wasn't even able to stay here with my children as it felt incredibly unsafe and not clean at all. Walking up to the room there was people smoking inside their rooms with the doors open and multiple people drinking alcohol openly. There was hair in the beds. The remote to the tv didnt have batteries. The fridge made a horrible humming sound.There was mold on the shower curtain. I left and submitted a complaint and request for a refund as we were not able to stay there. I was denied the request by the hotel. Very disappointing. I would not ever recommend to stay here.

Family_with_children

2/10

Poor

24 May 2026

Mark

The rooms were filthy. There were big chunks of paint missing from the walls. Entrance door had a hole in it. Toilet was full of fecal matter and did not flush. Room had a coffee make but no coffee pot or supplies. Carpet was full of stains, hadn't been cleaned in years. I had booked a room with twin beds, was not available. Downgraded to a single bed room but refused to credit me the price difference. They offered to clean a double room for me in 15 minutes, I was going to drop my suitcase in it but when I saw the condition of the room I refused to ever stay in that room. I was filled with trash, covered in filth and strange substances that I could not identify, would have taken a complete renovation to make the room safe. Staff was useless. I have stayed in hundreds and hundreds of Motels over the years and this was one of the top 3 worst ever.

Self

10/10

Exceptional

18 May 2026

Andre

The unit was well kept cleaned and put together.
My only request is that unit needs, is a hot hot plate if staying more than 2 days or especially over 2 days. Otherwise, well set in.

Friends

6/10

Pleasant

17 May 2026

Gail

The first room we were shown on the main floor had holes in the walls, dirty sheets, etc. Basically it was disgusting.

We asked for a different room and we were shown one on the 2nd floor which was much cleaner.
However, there was still full garbages outside and people smoking.

Partner

10/10

Exceptional

16 May 2026

Kaminah

clean room

10/10

Exceptional

15 May 2026

Rachel

The staff was great and very accommodating! The air conditioning was great and the rooms were clean although a bit rusty and outdated but overall it was pretty goood for the price.

Partner

2/10

Poor

15 May 2026

Michael

Nasty

4/10

Poor

12 May 2026

Melinda

The bed was comfy but the room was pretty dirty. Shower curtain was full of black mold for example.

6/10

Pleasant

10 May 2026

Shona

It definitely needs upgrading but over all it’s was ok

Partner

6/10

Pleasant

03 May 2026

Xiaolin

Overall, the stay was okay. The motel has a convenient location. However, the bed sheet had a stain on it, and when we tried to find an ice machine, we were told it was broken.

Family_with_children

4/10

Poor

03 May 2026

Vanessa

The room smells like cigar. Stained towels and sheet. Carpet too sticky.

Self

4/10

Poor

03 May 2026

Karen joan

Ok

Partner

4/10

Poor

09 Apr 2026

shafqat

Poor service.

Partner

4/10

Poor

06 Apr 2026

Debbie

Wont be going there again

10/10

Exceptional

04 Apr 2026

Sam

Every thing was great in this place, I really suggest for everyone. Thank you again

Partner

6/10

Pleasant

04 Apr 2026

Kent

a renovation

Business_and_leisure Self

8/10

Excellent

03 Apr 2026

Joe

Heat was good, lots of room in the room, the rug needed to be tightened up, lots of foot traffic throughout the night

Self

6/10

Pleasant

01 Apr 2026

simon

Look like renovated room and clean

Partner

10/10

Exceptional

28 Mar 2026

Pieter

For a basic motel, it did the job well

2/10

Poor

28 Mar 2026

Robert

Musty smell in the room.

Family

8/10

Excellent

24 Mar 2026

Kaelin

Basic rooms, friendly staff, good location.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Adrian vijay

The room i started at has bed bugs, i tried calling the front rest and nobody answered to help until the next day. Front desk handled the situation poorly. I wouldn’t recommend staying here

Friends

8/10

Excellent

20 Mar 2026

cody

Bathroom, kind of dirty

Self

10/10

Exceptional

19 Mar 2026

Ron

I didn’t need or use their laundry facilities.
I did not need anything in their kitchenette.
I had a very clean room with plenty of towels for my length of stay at the Royal Lodge in South Edmonton.
The staff is great, always very helpful & courteous. The Royal Lodge is the ideal place to stay, it is close to everything that you are going to need.

6/10

Pleasant

08 Mar 2026

Dave

Room was clean except for the damaged walls.

Self

6/10

Pleasant

24 Feb 2026

Parth

The rooms were very dated , no water services (not even first day) , and no washroom mats at all . Good service and good places nearby.

Self

10/10

Exceptional

22 Feb 2026

Mondheur

Very clean room ..

6/10

Pleasant

08 Feb 2026

Lyndi

Very large clean rooms friendly front desk staff unfortunately outside and room smelled of smoke (cigarette and other)

Friends_and_family Family

8/10

Excellent

06 Feb 2026

Wendy

Clean room and friendly staff.

10/10

Exceptional

05 Feb 2026

Rod

Room was very clean bed is comfortable and staff are friendly and professional

6/10

Pleasant

02 Feb 2026

Ashley

The front end staff was nice at check in but the bathtub had curly little hairs in it and the curtain was moldy. The toilet seat was filled with brown substance. Towels with old with stains. Shower head looked disgusting I refused to shower or let my child have a bath. Not worth 100$ plus a night.

2/10

Poor

27 Jan 2026

David

Dirty

Leisure Family

2/10

Poor

25 Jan 2026

Adam

Staff is awful, rooms are filthy

Leisure Partner

10/10

Exceptional

18 Jan 2026

Gt

What a special day for you

Business Self

8/10

Excellent

18 Jan 2026

john

Good location very affordable!

8/10

Excellent

16 Jan 2026

Shavez

The staff were kind. I liked the location it was in but thats just personal preference. I requested a smoking room, I do NOT recommend a smoking room, just go smoke outside someplace. There was cigarette burns on the blankets and sheets (obviously cause smoking room) and there were stains on lampshade and drawings. I had a overall nice experience tho and it was a fair price for what I got. I would probably come here again (non-smoking room next time ;)).

Leisure Friends

2/10

Poor

15 Jan 2026

Ryan

The room was extremely dirty and disgusting. There was garbage behind the door. Stains on the curtains and carpet, burn holes in the curtain, peeling paint on the walls, the mattress was all stained, carpets weren’t vacuumed. I left and went to another hotel up the street because I was not staying there alone

Business_and_leisure Self

8/10

Excellent

13 Jan 2026

Mahmud

Clean rooms, affordable

Business Self

8/10

Excellent

05 Jan 2026

Laureen

Needs were met,, great staff

10/10

Exceptional

01 Jan 2026

Tracy

Updates in the room were nice, Very clean, found it a little dark.

Self

10/10

Exceptional

28 Dec 2025

Jasprit

My 2nd stay at this place and everything is good.
The receptionist is nice and helpful.

Leisure Self

10/10

Exceptional

26 Dec 2025

Glen

The room was clean.The staff was respectful and kind

Partner

2/10

Poor

18 Dec 2025

minwoo

There is bed bug

Business

10/10

Exceptional

13 Dec 2025

Myles

Great place

Business Partner

10/10

Exceptional

07 Dec 2025

Choula

Everything was great , thank you

Self

2/10

Poor

04 Dec 2025

Jonathon

Absolutely terrible, dirty furniture, sketchy people outside I have to keep checking on my vehicles. Just a typical lmia scam operation being ran you can tell

Leisure Family

2/10

Poor

02 Dec 2025

Jason

Wouldn’t expect debit card deposit staff very rude . Will not go back .

8/10

Excellent

23 Nov 2025

Brian

parking was easy and safe

Partner

8/10

Excellent

20 Nov 2025

Sally

Parking was so easy

Business_and_leisure Partner

6/10

Pleasant

17 Nov 2025

Christopher

Room was clean and nothing was too badly worn. However, this is an older motel

2/10

Poor

15 Nov 2025

Ryan

Oct 28, 2025 the night manager refused my wife and I because we didn't have a credit card to pay deposit and refused to refund the money we spent, said expedia was responsible for the refund

Partner

2/10

Poor

13 Nov 2025

Stephen

Very bad ,dirty room,dirty bathroom even the water was not working

8/10

Excellent

10 Nov 2025

Qingjia

Pretty fast checking in and checking out

8/10

Excellent

09 Nov 2025

Troy

Room was clean and nice temperature

8/10

Excellent

08 Nov 2025

Kayla

Check in was extremely quick and easy and parking right outside the door.

Self

6/10

Pleasant

07 Nov 2025

Jaime

Good enough.

Business Self

2/10

Poor

05 Nov 2025

Lane

Room was filthy missing pieces of railing on second floor heating did not function properly not safe environment. Frequent Edmonton would never stay here again

Business Self

8/10

Excellent

04 Nov 2025

Todd

Very good

6/10

Pleasant

31 Oct 2025

Fumiko

The area was convenient.
Room was clean, although it was non-smoking room, it smelled like someone smoked and the smell transferred to my belongings.
It was quiet most of the time, but one night past midnight a neighbor started blasting the music to the volume I could feel the whole room vibrating.

Leisure Self

6/10

Pleasant

29 Oct 2025

David

Ok

Leisure Self

10/10

Exceptional

27 Oct 2025

Michael

Staff were extremely friendly and helpful. food at the flight deck sports bar was delicious and staff there also very friendly. The cleanliness and ambiance of the hotel are a 10 out of 10.

Self

10/10

Exceptional

19 Oct 2025

Reena

Excellent staff and great customer service

10/10

Exceptional

19 Oct 2025

John

The staff were wonderfully accommodating like cheerful gatekeepers to a realm of convenience.

With a constellation of restaurants orbiting within walking distance, hunger never stood a chance. As for the room? Immaculate. So clean it felt like it was scrubbed by professionals who really didn’t want questions asked.

Not a speck of dust, not a whisper of mystery just the eerie perfection of a space that might’ve been exorcised before check-in. Comforting, in a slightly unsettling way.

Self

10/10

Exceptional

15 Oct 2025

DON

The room was clean, warm and parking was very good. Staff was friendly and easy to talk to. My stay was very good I would recommend the Royal Lodge to travelers who are looking for a clean quiet place to stay. Thank you to the staff at the Royal for a very pleasant stay.

Business_and_leisure Self

8/10

Excellent

13 Oct 2025

Joseph

Heater works properly. Parking is very easy and just in front of the unit.

Friends_and_family Family

8/10

Excellent

10 Oct 2025

Meshach

Was clean and was okay stay recommend

Business_and_leisure Self

2/10

Poor

08 Oct 2025

Chenay

Over charge

4/10

Poor

06 Oct 2025

Michael

no hooks in the bathroom
Bed to close to pathway to the bathroom
clientele un-desirables.
Hotel receipt was a retail receipt
no ice machine
had a damp smell

Partner

2/10

Poor

02 Oct 2025

Claire

Very poor service and very dirty bedsheets

8/10

Excellent

02 Oct 2025

Joshua

The place has definitely taken some wear and tear over the years, but for the price we paid, the linens were clean, the plumbing worked well, the staff were friendly, and the check in and out was smooth. I'd stay again.

Leisure Family

4/10

Poor

30 Sep 2025

Robert

No maid service, no soap,coffee, clean towel, room was in needs of a renovation..broken loose tiles in the bathroom. Needed to go get coffee, face cloth whenever the night guy decided to wake up

Business_and_leisure

6/10

Pleasant

30 Sep 2025

ABDUL

They still hav not release The deposit back to me !!

2/10

Poor

28 Sep 2025

Stacey

Shops located direcr across the street

4/10

Poor

27 Sep 2025

mario a

No bad

Business Self

10/10

Exceptional

24 Sep 2025

KOMALPREET

It was perfect

2/10

Poor

20 Sep 2025

Benjamin

AVOID!! Stupid staff turned away my son late night from the room I had pre-paid leaving him stranded. He didn’t have a credit card for deposit for incidentals/damage even though I booked it and could’ve sorted it beforehand if they had mentioned it. Never before had a problem having booked hundreds of places across Canada with debit card deposits! No Duty of Care. No clue. This place is a DISGRACE to Expedia and should be removed immediately. I’d give it ZERO STARS if that were possible. Awful. Atrocious. Avoid.

Leisure Friends

8/10

Excellent

15 Sep 2025

David

Quiet. Exiting to main road can be difficult.

10/10

Exceptional

15 Sep 2025

Maia

clean and nice room, smooth and easy check in, wish it had a complementary breakfast place

Leisure Partner