Name: Chateau Lacombe Hotel
Address: 10111 Bellamy Hill Nw, Edmonton, T5J 1N7, CA

10/10

Exceptional

07 Aug 2026

Michael

The view was good and it was quiet ! Comfy beds and the rooms were very dark and aesthetic !

Friends

6/10

Pleasant

07 Aug 2026

David

Needs some renos.

10/10

Exceptional

07 Aug 2026

Ovanes

Not this time.

Family

2/10

Poor

06 Aug 2026

Allison

Bad

10/10

Exceptional

05 Aug 2026

Matthew

The hotel ia clean and well located but it's older. The views, if you can get a room facing the river valley, are excellent and the check-in staff are always friendly. They let me park until 5 pm, which is an added bonus for me. Overall I'll stay again and I know what I'm getting but it's also a great price. Clean and I'm happy.

6/10

Pleasant

04 Aug 2026

Kirk

The room was ok, but the AC did not work and the offer to change rooms came so late as to be useless.
We had a terrible breakfast, the coffee from the comon pot had a slippery guey mass in it. Pretty disgusting.

2/10

Poor

04 Aug 2026

rhyan

Elevator broke, had to walk down 20 flights of stairs.

10/10

Exceptional

04 Aug 2026

RAVIESH

great place amazing view.

10/10

Exceptional

03 Aug 2026

Filmon

All

10/10

Exceptional

02 Aug 2026

Chris

Very nice stop. Staff were veey helpful when I was checking in while on motorcycle and it was pouring rsin. From helping unload bike in rain, getting me extra towels to put all my soaked gear on, letting me park bike in front because rain confused garage door sensor to not detect the bike.

Room was nice, great view, onsite food options were good, and great staff.

Location was great for access to downtown.

Would stay again if in area.

8/10

Excellent

02 Aug 2026

Robert

A nicely kept old school classic hotel.
Nice room with a river view.
Great bed

10/10

Exceptional

02 Aug 2026

Katlin

Love the property. Always a nice stay.

8/10

Excellent

01 Aug 2026

Alyssa

Good for the price, good location but outdated. Also the check in process took a long time

10/10

Exceptional

31 Jul 2026

Shaun Michael

Love that place, great location!

10/10

Exceptional

29 Jul 2026

Scott

While the furnishings in the room are showing their age and are a bit worn, the room was very clean and very quiet. The hotel lobby still has a lot of the elegance from yesteryear. The service and food at the main floor lounge and breakfast room was fantastic and the views of the River Valley were great. Convenient downtown location at a reasonable rate. Would stay again.

10/10

Exceptional

28 Jul 2026

Ali

Thanks

6/10

Pleasant

28 Jul 2026

Wan Young

My family could not use Wifi. It was not connected well, and couldn't use it. It was okay to stay.

10/10

Exceptional

27 Jul 2026

Wyatt

Enjoyed the stay!

8/10

Excellent

27 Jul 2026

Tyler

The la Ronde restaurant was very cool and an excellent meal. The hotel has character and charm.

8/10

Excellent

27 Jul 2026

Lana

The hotel over all was good. Lots of character!!! In its early days it was likely fabulous, but it definitely needs some updating. The staff were great!! Location from our event at Rogers Place.....excellent. The view from the 15th floor over the river valley was spectacular!! The beds were alright. Could really use an upgrade. The bath towels were scratchy but the faceclothes were lovely! The underground parking was convenient. Price was decent for a summer rate. Overall it was a positive stay!

6/10

Pleasant

27 Jul 2026

Samantha Catherine

Staff was kind and helpful. Location was good. Bed and pillows were very uncomfortable.

8/10

Excellent

27 Jul 2026

Elan

Staff were all very helpful and kind. The hotel definitely shows a lot of wear and tear. The rooms were extremely humid and the shower would cause a big puddle no matter how careful we were. Overall not awful but not as nice as the photos online

8/10

Excellent

27 Jul 2026

Owen

Room was really clean and well kept, the building is pretty old and ran down and there’s zero amenities outside of the lounge. Not a bad place to stay if your just coming in for an evening tho.

6/10

Pleasant

27 Jul 2026

Deborah

The hotel is very old. I had only been in the a short managed to get all my hair wet and the room alarm went off and continued to do so until we would keep the bathroom door closed. Needless to say we didn't shower because of that. Didn’t notice a sign until after.
Rooms are a bit outdated and have a smell to them when you first walk into it.
The ice machine didn’t work on our floor. Ugh
Front staff were very friendly which made checking very easy.
$26 for parking in their underground parking lot, Ouch.

4/10

Poor

26 Jul 2026

Robert

Smelled like smoke in rooms, ice machines didn’t work and elevators were out of service

8/10

Excellent

26 Jul 2026

Shyanne

Overall, we had a great stay. The staff were friendly and were able to accommodate an early check-in, which we really appreciated. The hotel also has underground parking for $25, and although it’s an extra cost, it ended up being well worth it. We happened to be there during the major hailstorm, so it likely saved our vehicle from some serious damage.

The only reason I’m not giving 5 stars is because of what happened when we checked in. We were assigned a room, opened the door, and found another guest’s luggage in the room with someone asleep in the bed. We immediately closed the door and went back downstairs. The front desk gave us another room, but the situation was handled pretty casually, like this normally happens…However, mistakes happen, but being given an occupied room is a serious privacy and security concern for everyone involved. I expected a bit more urgency or acknowledgment of how significant that mistake was. It definitely reminded us to always use the security latch whenever we’re in a hotel room… 😅

10/10

Exceptional

25 Jul 2026

Lesley

Joyce was very friendly and welcoming at the front desk.

6/10

Pleasant

25 Jul 2026

Jaime

Room was very outdated and the bathroom was very old.

8/10

Excellent

25 Jul 2026

Luca

Good location clean room just no extra pillows

6/10

Pleasant

25 Jul 2026

Heather

Quick easy check in

8/10

Excellent

25 Jul 2026

Kevin

Room had a slight cigarette smell

10/10

Exceptional

25 Jul 2026

Lindsey

The staff was extremely friendly, helpful and through. The property and hotel are very clean, a tad outdated and there’s no quilts on the bed- just a thicker blanket and sheet- which kind of sucked, but overall amazing experience

4/10

Poor

25 Jul 2026

Raphael Joseph

Too expensive for an old hotel!

10/10

Exceptional

25 Jul 2026

JASMINE

It was a great hotel with nice location. We took in the business lounge and had a great snack and some drinks before we headed out. The staff were great and room was nice. Was close to the lrt station and right downtown so really easy to get around!

4/10

Poor

24 Jul 2026

Ray

Have always enjoyed this hotel but this time I was charged $30 for early check in. Not sure how MY room was not available early but A room was ready.......for $30???? A room is a room!

8/10

Excellent

24 Jul 2026

Kari

Great location to stay but you pay for it. If you’re looking for a super comfortable bed, continental breakfast and a pool for the kids with convenient parking… This is not it. If you drive anything bigger than a crossover, you’ll be parking on the street about half a block away… The beds were decently comfortable, pillows were OK but the property is really old and sadly enough, staying at a Holiday Inn express or Best Western is about half the price, super comfortable beds, newer facilities with way more amenities but this location is great! If you’d like to be downtown, this is a great choice.

8/10

Excellent

24 Jul 2026

Shane

Great location and great concierge floors services for the prices. Have stayed here before and will again

10/10

Exceptional

23 Jul 2026

Samantha

Fantastic views and valet parking is so helpful

4/10

Poor

23 Jul 2026

Barbara

We love this hotel and have stayed here consistently over the last decade when in Edmonton. Unfortunately, this time was a disappointment. There was no housekeeping for the 3 days we stayed; there was a previous room occupant's shower gel left in the bathroom; no fresh towels; the air conditioning in the lobby appeared to have been turned off or turned down and it was HOT! I truly love this hotel and this was not a usual experience.

10/10

Exceptional

23 Jul 2026

Ally

In a great location! Parking was easy and the staff were incredible

6/10

Pleasant

22 Jul 2026

Kimberly

Unique older hotel. I don't like having to pay extra for parking when the cost of the hotel should cover that. The common spaces seemed clean but the floor in our room seemed dirty after we placed our bathmat down on the floor.Great view of the river.

8/10

Excellent

22 Jul 2026

Stacy

Price was great for staying downtown. Clean rooms, Friendly staff. Great views

4/10

Poor

22 Jul 2026

Anna

My room didn’t have a fridge, it didn’t have a bathroom fan that worked. Also the air conditioning wasn’t working very good. Had a horrible sleep because the room was to warm and not enough towels.

6/10

Pleasant

22 Jul 2026

Joe

This hotel is in an excellent location. The views are exceptional. The staff are top notch. The down side is that this hotel is tired and needs a lot of sprucing up. There are a lot of little things that don't work like room keys needing reprogramming. The air conditioning was spotty, Bathroom fan filter was choked with dust and lint - otherwise the facility was clean and the staff are marvelous. If you arrive in a full sized SUV you absolutely won't fit in the parking garage!

Before you make your booking or at least when you check in, be aware that you may have to \"order\" a mini fridge or microwave since they're not always installed in the rooms. Once I asked for a fridge, it was delivered in less than 10 minutes :)

Knowing all of this, and what I need to do to address it, I'd probably stay here again.

8/10

Excellent

21 Jul 2026

Anita

Fantastic location, spectacular view, unique layout and historic features in the hotel. Love that there are 3 elevators (all working) so you never have to wait long. Rooms are a bit dated and worn, but clean and spacious and I cannot say enough about the view. Would stay again.

Partner

8/10

Excellent

19 Jul 2026

Crissie

The checkin process was really smooth, and staff were helpful and friendly. Our room seemed slightly outdated but clean. Restaurant was a neat experience but we didn’t know the price beforehand and it was a bit of a shock. Overall great experience

Partner

2/10

Poor

19 Jul 2026

Rebecca

Room looks to be rented by the hour. No air conditioning except for concierge level rooms, drain in tub was completely clogged. Makes a motel 6 look like a Sandals. Apparently this was \"THE\" place to be in Edmonton 30 years ago- not so much anymore.

Business

8/10

Excellent

19 Jul 2026

Erika

Wonderful hotel, wonderful staff. My drawbacks are only 2 pillows on the bed and nothing extra (blankets or pillows) in the room. Quite disappointing. The parking is also not.free...which...should be included in the price. Liked the room, building, location, and staff. Didn't like those drawbacks

10/10

Exceptional

19 Jul 2026

Sheldon

Friendly staff, clean rooms and building. Great experience overall.

Partner

10/10

Exceptional

18 Jul 2026

Jenn

Perfect location to downtown, loved the ambience and old feel of the hotel. Staff were friendly and helpful. Highly recommend dinner at La Ronde!

Partner

10/10

Exceptional

17 Jul 2026

Sianna

The staff here are incredible, super friendly and helpful during our stay. Made us feel very special! We had a fantastic view of the river valley. Comfortable bed and pillows. Will be staying here again.

10/10

Exceptional

15 Jul 2026

Dianne

This is my favourite hotel to stay in Edmonton. The staff are so, so helpful and friendly. The rooms are pleasant, and you get good views - in some cases, excellent views. Ask for a room with a view when booking. Everything was neat and clean.

The hotel being downtown is so central to all the places I needed to visit. I highly recommend Chateau LaCombe.

Self

8/10

Excellent

13 Jul 2026

Loredana

The hotel is clean but needs little bit more renovation. The staff is very friendly and helpful.The breakfast is good . The parking is with pay .

Partner

6/10

Pleasant

10 Jul 2026

Ryan

Staff was great, and very hekpful. The hotel itself is a little run down, but not horrific. Was displeased that the tv was not working, but wi-finwas in order so that was ok. The area is a little sketch, and the parking garage leaves something to be desired, although it is public parking. Overall, not bad. Not sure I would stay again though.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Wrien

The bellmen were very friendly and stowed our bags securely as we explored the city before check in and after check out. Rooms were clean, views were nice, and amazing for the price. Would stay again if I’m in the area

Friends

10/10

Exceptional

09 Jul 2026

Tamim

Overall good experience: we had concierge so experience was good but non concierge rooms are a bit older.

Family_with_children

10/10

Exceptional

09 Jul 2026

Marie

.

Friends

6/10

Pleasant

07 Jul 2026

Leo HyungJoon

Mold in bathtub

Family_with_children

2/10

Poor

06 Jul 2026

Gurkaran

I stayed at this hotel yesterday, and it was one of the worst hotel experiences I’ve had. The bathroom was dirty, and the bathtub was extremely slippery, which felt unsafe. The bed was old and made loud creaking noises every time I moved, making it difficult to get a good night’s sleep. The bed sheets also looked old and were not in good condition.

Overall, the room felt poorly maintained, and cleanliness was below expectations. I would not recommend staying here based on my experience.

Partner

8/10

Excellent

05 Jul 2026

Chad

Decent

6/10

Pleasant

05 Jul 2026

Clayton

The hotel is old. I’ll start with that. It needs some TLC. Our room had chipped paint, dents and paint chips in all the furniture. The room was also very musty smelling. The office chair in our room was filthy. The bed was the hardest more uncomfortable bed I’ve ever slept in. The one great thing about the room was the view of the river valley. The staff was very kind.

We upgraded to concierge level. I wouldn’t waste my money again. The lady working in the concierge for the evening was wonderful and so kind. But the limited drink menu, and just cheese and crackers wasn’t worth the money. Then for breakfast in am, the toast, already cooked and cold waffles, apples, oranges and yogurt wasn’t great at all. All in all, it was a total waste of money and I would never do that again.

What I WOULD do is La Ronde! The rotating restaurant on the 24th floor. Food was amazing! Quite pricey but worth it!

Partner

10/10

Exceptional

02 Jul 2026

Rose

Relaxing wonderful stay! Charming, well maintained. Unique shape and round revolving dinig!

Self

8/10

Excellent

02 Jul 2026

Steffen

Once a historical icon, now a convenient landmark. Super comfy bed. Staff is always polite. Some technical glitches occur from time to time (this not being my first visit here), but overall, the downtown convenience is tough to beat.

Self

4/10

Poor

02 Jul 2026

Georgina

very old property and not clean - elevators are gross not clean! the hotel is used for public parking for nearby school

10/10

Exceptional

01 Jul 2026

RONALD

Staff was very friendly & the bed was very comfortable

Friends

10/10

Exceptional

01 Jul 2026

Gordon

Love the appetizers and wine tastings!

Friends

4/10

Poor

01 Jul 2026

Evguenia

This used to be a nice hotel in a great location, but unfortunately, its glory days are long over. The hotel is visibly run down, furniture is banged up, walls and doors are chipped, bathrooms are stained and cannot be kept clean anymore from old age, heat/ac is noisy and works on and off, breakfast is terrible… the list goes on. My stay was too uncomfortable to repeat, at least until this property undergoes significant maintenance. I can no longer recommend this hotel.

Self

10/10

Exceptional

01 Jul 2026

laurie

great location

Partner

4/10

Poor

01 Jul 2026

Micah

The room smelled like cigarettes.

Self

6/10

Pleasant

30 Jun 2026

kevin

Rooms were dark. No mini fridge. Ice maker is on certain floors not all.
Rooms have a weird smell to them.

Older building

Partner

6/10

Pleasant

28 Jun 2026

Joao

I am a bit disappointed this time. I always stay in this hotel when in Edmonton. Same room with the same benefits.
The hotel offers a room with breakfast included but I was charged for breakfast during checkout this time.

10/10

Exceptional

27 Jun 2026

Jennifer

The staff made this hotel really stand out and shine. They are the most warm, accommodating and helpful staff you could ever meet and they made the stay extra memorable. From the gentleman who greeted me and my mom at the door, to the young gentleman who went above and beyond to accommodate my requests, to the restaurant staff who made the awesome meal even more special. I was really impressed. This hotel is lucky to have such amazing people running the show. The hotel is old but well-maintained and clean. Parking can be a bit tricky with the tight spiral and limited space but still ok given the location.
Overall, highly recommended.

10/10

Exceptional

26 Jun 2026

Madyson

I love it there, I stay at Chateau Lacombe everytime I go to Edmonton

Partner

2/10

Poor

25 Jun 2026

Arshbir

I have wasted my 4 hours to check in, rune my stay

Friends

10/10

Exceptional

21 Jun 2026

Gregg

Staff views location great

Friends

10/10

Exceptional

21 Jun 2026

Richard

Hotel is a little dated in spots, but everything was clean and the staff was very helpful and pleasant.

Partner

8/10

Excellent

21 Jun 2026

Herman S L

Rooms are clean but the building needs to be upgraded

Friends

10/10

Exceptional

20 Jun 2026

James

Great location and helpful staff, room was nice, comfy bed. Hotel is showing it's age and needs a refresh, especially the bathroom in the rooms. Loved the Laronde revolving restaurant, view is wonderful!

Partner

10/10

Exceptional

20 Jun 2026

Laynee

Front desk staff & valet parking were super helpful, I drive a lifted truck & they made sure that we were well take care of the entire time. Rooms were typical, beds were decent. Will stay again!

10/10

Exceptional

20 Jun 2026

Kyla

No fridge in room

Friends

10/10

Exceptional

20 Jun 2026

Jeremy

Every staff member was phenomenal great place to stay

Partner

6/10

Pleasant

18 Jun 2026

Akriti

The first room we got had a weird weed smell, even though we were on the non-smoking floor. When the staff were alerted, they immediately upgraded us to the VIP floor. Though that room was better, it still had a weird smell of a different kind and I had to go get a candle and a room freshner. The furniture was old-fashioned and I think the space needs upgrading. The staff members were incredible and helpful.

Partner

6/10

Pleasant

17 Jun 2026

Lewis

Room clean. No clock radio. No instruction papers in room regarding breakfast times and place or other hotel things. No fan in bathroom. Hot water in tub is scalding hot if turned on full. Beware if you have kids...very dangerous for burns. Front desk attendant initially forgot to give instructions on what levels to park my truck on check in.
Probably will not return to this hotel. A little pricey for what you get, especially with parking fees.

Partner

8/10

Excellent

17 Jun 2026

Kym

Great downtown location! Our AC didnt work and we could've used more pillows but overall great!

Friends

4/10

Poor

15 Jun 2026

Susan

Very dated, hard beds, tv glitches alot

Partner

6/10

Pleasant

15 Jun 2026

Bradley

Hotel was in great location for concert but property was very dated

10/10

Exceptional

15 Jun 2026

Brenda

All was good

Self

10/10

Exceptional

15 Jun 2026

Oscar

The Hotel is old but well kept, price per night is reasonable.

Family

8/10

Excellent

15 Jun 2026

Riley Hannah

The location was excellent and the staff really go the extra mile. Plus as a lesbian couple no one batted an eye at us, which is always a relief. The room was very clean, but had not been renovated in my lifetime (i’m in my 30s). The gym, which I care a lot about, was small but better equipped than the last couple holiday inns I stayed in. Overall it was a great budget hotel that understands hospitality

Partner

8/10

Excellent

15 Jun 2026

Monique

Hotel and rooms were very clean, and staff were very friendly and helpful.

Friends

8/10

Excellent

15 Jun 2026

Manuela

Nice place and great staff, but definitely needs upgrades, should change furniture/TV to more modern style

Business

8/10

Excellent

14 Jun 2026

Sharla

The staff were absolutely lovely and very friendly. They welcomed us with warm smiles and made sure we had everything we needed to check in, park, check out and even took the time to wish us safe travels when we were walking out of the lobby. Incredible customer service.
The hotel room itself is very dated, with older, worn furniture... but the room was clean, the beds were very firm (but it wasn't uncomfortable), and the café breakfast buffet was average. Really, the location is fantastic for concerts at Rogers Place, but it was the people that work at the hotel that made our stay a positive experience. If you don't mind dated rooms - this is a great place to stay.

Friends

10/10

Exceptional

14 Jun 2026

Brian

Clean room, helpful staff. Great view of the river valley.

Partner

4/10

Poor

13 Jun 2026

Cole

L

6/10

Pleasant

13 Jun 2026

John

Like something out of the 1960s. Front desk staff very slow. Longest checkin I have ever experienced. No help at all getting a reservation for the restaurant - had to call myself.
The property is very tired and needs a major renovation.
Beds are too hard and linens threadbare.
no usb ports in rooms and very hard to find a plug to use a laptop. No desk chair which should be universal these days.
At least the air system was quiet.

Business

10/10

Exceptional

12 Jun 2026

Barry

Very impressed with check-in, underground parking, river-view room on 17th floor. Will certainly recommend staying at Chateau Lacombe

Partner

8/10

Excellent

12 Jun 2026

Suzy

We chose this hotel as it is very close to the Starlite Room.
Friendly staff, room was clean and comfortable though the bed was very firm.
I also found the towels were very rough which I mentioned to the front desk.

Partner

10/10

Exceptional

12 Jun 2026

Luc

C'est un ancien hôtel de prestige avec un remarquable cachet. Tout est un peu usé et il aurait peut-être besoin d'un peu d'amour, mais il en a encore beaucoup à donner. Très bien situé au cœur du centre-ville et disposant d'un restaurant tournant au 24e étage avec une belle vue 360 degrés sur la ville. J'y retournerais de préférence à tout autre hôtel de la ville.

Self

6/10

Pleasant

12 Jun 2026

Celia

Torn and stained rug
Bottom sheet too small for bed
Hot tap in basin - gave only a trickle
No daily room service
No garbage pick up
No replacement of supplies
No bed making

No restaurant for lunch
No snacks
No fridge
Breakfast was only buffet

Beautiful view
Friendly staff

Self

6/10

Pleasant

12 Jun 2026

Martin

No restaurant open for lunch. No desk to wok in room, so they assigned me another room. The chair was so low, I had to sit on pillows.

Self