Name: Courtyard Edmonton Downtown
Address: One Thornton Court 99 Street And Jasper Avenue, Edmonton, T5J2E7, CA

10/10

Exceptional

02 Aug 2026

Eva

We had an absolutely amazing stay at Courtyard Edmonton Downtown while celebrating our 20th wedding anniversary! From the moment we arrived, the team went above and beyond to make our celebration unforgettable. We were welcomed with delicious snacks and a beautiful handwritten congratulations card, such a thoughtful and personal touch that truly made us feel valued and appreciated.

The hotel itself was fantastic. Our room had a beautiful view, the atmosphere was relaxing and inviting, and every staff member we encountered was warm, friendly, and genuinely committed to providing exceptional service.

Thank you for helping us create such wonderful memories on this milestone anniversary. We will definitely be back the next time we’re in Edmonton and highly recommend Courtyard Edmonton Downtown to anyone looking for outstanding hospitality.

8/10

Excellent

02 Aug 2026

Tiffany

Clean room but small bathrooms.
Breakfast wasn’t anything special

10/10

Exceptional

01 Aug 2026

mandy

Nice rooms and love the location with a really nice view.

8/10

Excellent

01 Aug 2026

Janine

Clean room and nice view from bathroom

8/10

Excellent

01 Aug 2026

Cheryl

Amazing View! Patio was lovely and staff were all friendly and went out of their way to ensure your stay was great.

6/10

Pleasant

27 Jul 2026

tyler

Hard to get ahold of the front desk when needed something.

Restaurant had a lot of wait time before seated seemed short staffed.

10/10

Exceptional

26 Jul 2026

Travis

Great property

4/10

Poor

26 Jul 2026

Cassandra

The rooms were not clean. The glassware was dirty when we arrived. Same with the pillows they had grease stains on them. The bathroom was not cleaned well. Over all the property felt very run down. The location was probably the better part about it because you could walk most places. The staff was very pushy on over charges as well I had to tell them 3 times we did not have a vehicle to park there which they attempted to charge $45 per day. Would not recommend for the price it was definitely not worth it.

8/10

Excellent

26 Jul 2026

Lindsay

Staff is friendly and helpful. Room was clean. No parkade parking for trucks/suvs but lots of available above ground parking for $45 a night. The restaurant patio has beautiful views 😍

10/10

Exceptional

23 Jul 2026

Janine

Everyone was so friendly and professional and my room was incredibly clean with modern amenities- only thing missing was a microwave in my room!

6/10

Pleasant

22 Jul 2026

Richard

Clean room but a bit old

10/10

Exceptional

20 Jul 2026

Ginderjit Kaur

Wonderful stay. Walking distance. Friendly staff, clean room, and clean hotel. Will be back again. Thank you.

Family_with_children

10/10

Exceptional

19 Jul 2026

Diana

We were in town for a festival one weekend and the hotel and staff were great. We got a river view room as requested and it was clean and modern. Location just on the outside of the downtown core was preferred and it was also convenient for Uber pickups and drop offs.

Staff were friendly and very helpful and answered any questions we had.

$24 breakfast buffet was OK considering food is just pricey everywhere. Not worth it for my teen, though. Didn’t visit the restaurant otherwise.

I had heard a lot about the sketchiness of downtown and I get it, but I’m also from a big city and had no problem walking to a few shops and Starbucks during the day. We used Uber for the rest of our ventures through downtown and at night as we were only there a few nights.

8/10

Excellent

18 Jul 2026

Jason

Massive room and good location. Was somewhat disappointed to have to pay over $40 to park overnight. The basic parking price was the same as valet, which was kind of ironic.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Misty

Great

10/10

Exceptional

16 Jul 2026

Maham

The property was very clean and well maintained. The views of the river were amazing from our room. The only issue we had was with wifi, it didn’t really work and there was an extra charge to upgrade to working wifi.

Friends

6/10

Pleasant

14 Jul 2026

Bailey

The room was seriously tiny. Staff was not very friendly. Not rude but I never saw anyone crack a smile. Parking is convenient.

Friends

2/10

Poor

13 Jul 2026

lonnie

Bathroom had a dirty towel stuffed between the shower curtain. They gave my original room away that I had reserved. The tv didn’t work the first night, had to be moved to another room. Definitely will not be staying at the courtyard Marriott downtown again.

Family_with_children

6/10

Pleasant

12 Jul 2026

Nikki

Spacious rooms, parking available, onsite restaurant, great views, easy access to downtown Edmonton

Friends

6/10

Pleasant

09 Jul 2026

Shabana

It was okay not spectacular a clean place to rest your head if visiting downtown Edmonton . The breakfast needs some improvement

Family_with_children

10/10

Exceptional

07 Jul 2026

Bryce

Excellent gym that was well stocked with everything I needed for my morning workout routine. Love the upgraded showers in the room.

Self

6/10

Pleasant

06 Jul 2026

Preston

The bed was sunken in the middle in room 422. And parking was 45 a day.

4/10

Poor

05 Jul 2026

Melissa

The queen bed closest to the window has issues. It needs replacing. It was either the box spring or frame that was an issue. It wasn’t supporting the mattress. Totally lop sided bed and super uncomfortable. They need to replace the bed. Also got a wif of
pee smell from that bed as well.
We have stayed at this hotel before and it was good. They just need to fix these couple things and this room would be fine.

Family

6/10

Pleasant

05 Jul 2026

Rylan

The room was nice, but parking is not included at all its priced at a very steep 45 bucks a night...

Friends

4/10

Poor

04 Jul 2026

Cristy

Unexpected fees, like $45 to park, wifi was $5 a day if you wanted to use it, there was 2 bottles of Aquafina water in the room but if you drank them it was $3 a bottle. A/C didn’t work that well and was loud when it kicked in, bed was also on the hard side. I wouldn’t choose this hotel again.

10/10

Exceptional

03 Jul 2026

Brenda

Location and view

6/10

Pleasant

03 Jul 2026

Angele

Overall the stay was good. The three star review is due to a couple of turn-offs upon our arrival. First, the woman who checked us in was unfriendly and physically swiped my credit card herself without telling me how much she was swiping for, I had to ask “how much did you just swipe my card for?”. She was also unfriendly and unhelpful to my husband the following morning when he went down pick up some Advil from their shop. Second, when we arrived in our room it stank of cigarette smoke. We didn’t ask for a room change because I didn’t want to deal with the front desk agent again.
Aside from that our room was very big, we had a great view and everything was clean.

Partner

4/10

Poor

02 Jul 2026

Ramanjeet

Customer service was very bad,

Family

4/10

Poor

30 Jun 2026

Azenith

Cleanliness of the room was good .I am not pleased that I have to pay $45/night for valet parking and the staff does not have a customer service.Valet parking driver got upset when he has to drive my car in the front entrance because I forgot something in my car.The bed is very firm.There is no free breakfast considering you are paying a premium prize per day. I would not come back in here personally its my own opinion.

Family

4/10

Poor

26 Jun 2026

Katie

The check in staff were quite cold and unwelcoming. Even my guests noticed it. The room was large which was nice but there was a lot of dust in the room and the shower and bathroom were not well maintained and cleaned. Certainly not worth the price tag I paid for a nice hotel experience.

Friends

10/10

Exceptional

25 Jun 2026

Melanie

Stayed for a conference. Comfortable and convenient.

Business Self

10/10

Exceptional

23 Jun 2026

eliza

Great views

Partner

8/10

Excellent

20 Jun 2026

Victor

View was great, but you have to pay for parking (like $40) I wish I would’ve known that before booking. Because I probably wouldn’t have stayed there. Beautiful look out though.

Partner

4/10

Poor

19 Jun 2026

Sarvejit

Overpriced no breakfast for 324/ nite, could not give me corporate rate of 220 plus breakfast. Small room too expensive water 3/ bottle.

Business

2/10

Poor

17 Jun 2026

Kristen

Hotel was dirty, rooms and lounge. The staff was not helpful and more interested in serving the cute young girls from the prom Nextdoor.
Valet was rude to us and I witnessed him being rude to an elderly couple prior.
We won’t be back.

Business Partner

10/10

Exceptional

17 Jun 2026

Liam

Will definitely stay here again

Partner

10/10

Exceptional

16 Jun 2026

Gail

Wonderful stay and we loved the river view.

Friends_and_family Friends

8/10

Excellent

12 Jun 2026

Samantha

Room was clean, river view was nice. Food at the hotel restaurant was excellent

10/10

Exceptional

11 Jun 2026

Daryl

Nice place. Helpful staff.

Self

2/10

Poor

08 Jun 2026

Mohammad

Awful

6/10

Pleasant

01 Jun 2026

Jodi

The room was decent but that’s where it ends. Staff were rude and not very helpful. When I asked for them to repeat themselves because I didn’t hear them they were very rude and talked down to me. The parking is ridiculous. $45 a night for a crappy parking lot full of potholes and puddles that don’t drain properly.
The bar staff in the restaurant were amazing super helpful. The older gentleman was very kind and helpful when I could open my bottle of wine and also gave me a nicer glass to drink from. He went above and beyond. This hotel was convenient location to the Edmonton event center and the patio is beautiful but the staff need an over haul. The morning staff was definitely better than the evening staff as the evening staff that checked me is was awful and so rude. The early morning staff was way better and acually smiled and were polite but the check in lady was awful.

Family

8/10

Excellent

29 May 2026

Aidan

Really good location downtown for event at Edmonton Convention Centre. Parking available near but expensive. Hotel clean, good amenities, staff very friendly and helpful. Our room on the small size but family member adjoining room very large.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Michelle

It was a nice stay with a good view ver the river. Food was good at the on site restaurant. Parking not cheap but available right out front or with valet.

Self

8/10

Excellent

25 May 2026

Christopher

My partner and I were in Edmonton for a wedding at the convention centre. I chose the hotel because of its convenient location. We enjoyed the surrounding area with all the walking trails along the river. There were some great places to eat within walking distance as well. Not staying in a city location very often, I had a hard time swallowing the cost of parking, I don’t know if $45 a day is too much? We didn’t eat here, but it looked like there was a nice view from the restaurant overlooking the river. The bed was comfortable. Our room faced downtown and I didn’t find it too noisy. The staff were friendly and helpful.

Partner

10/10

Exceptional

22 May 2026

Laura

The room was clean and the bed was very comfortable. I had a lovely view of the river. The only drawbacks were the small closet, which didn’t close properly, and the only breakfast option was the buffet. This property is located within easy walking distance of many restaurants and downtown attractions.

Business

4/10

Poor

21 May 2026

azeb

The bedsheets had a stain and also the sink in the washroom wasn’t draining well enough.

I had other issues as well but they were on the third party side (expedia)

Family

10/10

Exceptional

15 May 2026

Annmarie

The room was very clean and comfortable, and the staff were friendly and welcoming. The buffet breakfast was amazing with lots of great options. The property was quiet and relaxing, which made the stay even better. Overall, I had a wonderful experience and would definitely stay here again.

Family_with_children

8/10

Excellent

15 May 2026

Thierry

Un peu vieillot. Les chambres mériteraient d'être mise à jour.

Self

4/10

Poor

15 May 2026

Cara

Not Marriott standards!!! You have to pay $45 a night to park, the valet parking is a joke. They have an ice bucket in the room with no ice machines. The bottles of water in the room are $3 each. No service at all, no one helps with luggage, no check-ins. Would never return.

Family_with_children

10/10

Exceptional

10 May 2026

Sara

This hotel was fantastic. Staff went above and beyond, amenities and location were great. We will be staying here every time we visit Edmonton.

6/10

Pleasant

07 May 2026

Lisa

There was a gym on the 8th floor and my room was below it. I woke up to the sound of someone running on a treadmill and later in the morning trying to work from my room, sounded liked weights were going to come through the ceiling. When I called reception they were quick to move me to a quiet room.
Parking was $45 a night!
Not much within easy or safe-feeling walk in terms of dinner options.
Beautiful view from the restaurant.
Lobby feels clinical and cold.

Self

8/10

Excellent

26 Apr 2026

Joel

Overall a nice stay. Clean room, everything worked. Food was decent (burger very good). The proximity of the smaller bar area to the foyer's outside doors made dining while watching some sports quite cold with people coming in and out of the hotel.

Business Self

6/10

Pleasant

26 Apr 2026

Chris

Rooms were nice but the thermostat did not work and the room was chilly, beds are not great, good gym, no pool or hottub. Gorgeous views of the river valley. Definitely recommend

Self

2/10

Poor

26 Apr 2026

Norman E

Room was decent , fridge was set to room temp. Upon check out i got charged for a water in the room I did not even touch, let alone open . The only real helpful person was the valet driver. Everything else 1 star. They are stealing from the guests.

Self

6/10

Pleasant

25 Apr 2026

Katrina Suzanne

Clean hotel, comfortable sleep. They have a lovely restaurant according to the menu, but I do wish it was more inclusive to dietary restrictions, such as celiac disease. I had to uber in food because there was nothing celiac friendly on the menu that was also pescatarian/vegetarian. Other than that, the staff were friendly. Wondering why I haven't received the remaining deposit back after the one night stay (aside from the parking), as I only slept in the room for 6 hours and used nothing else. I was told it would be credited back at check out. But overall, a good stay.

Self

10/10

Exceptional

21 Apr 2026

Trevor

Parking was surprisingly expensive, I didn't see that written on any pages, but I could have missed it. Although there was a problem with our room so they voided the fee, I'm thankful for but I think it was $40 per day

Partner

8/10

Excellent

20 Apr 2026

Matt

Very little parking and it was extra $$$

10/10

Exceptional

19 Apr 2026

Diane

Our river view room was very spacious and had been updated. The room and hotel were clean and the staff were efficient and helpful. Would highly recommend this hotel!!

10/10

Exceptional

18 Apr 2026

McKenzie

Great location and lovely room

6/10

Pleasant

17 Apr 2026

Jesse

Only had valet parking for 45$ a day

8/10

Excellent

13 Apr 2026

Amiee

The free breakfast was for only 1 of our party of 3 so that sucked. Parking is an additional $45 so keep that in mind when budgeting. Also, for the cost of the room ($$$$) they still wanted an additional $25 for an hour extension/late checkout. The room was clean, the location suited our need to be very close to the convention centre. Just do not wander far on foot as the location is not very far from the \"bad\" area in Edmonton

Family_with_children

8/10

Excellent

12 Apr 2026

Michelle

No bar or hand soap in room on arrival.

10/10

Exceptional

12 Apr 2026

Melissa

Room was very spacious. Staff was great and valet parking ( for a fee) was so very worth it!!! Amazing view.

Family_with_children

10/10

Exceptional

11 Apr 2026

Chantel

The staff here are so friendly and incredibly helpful. We had dinner and breakfast at the hotel (room service) and this was also a great experience and the food was delicious. A little bit of noise from the room above and loud neighbours slamming their door but not the hotels fault. Would recommend this hotel and we will stay here again.

Family_with_children

6/10

Pleasant

11 Apr 2026

nick

Room floor was dirty

8/10

Excellent

10 Apr 2026

XUE BIN

Very great location.

Business

6/10

Pleasant

06 Apr 2026

Francy

We stayed in one of the Jr Executive rooms. The room is big. The bed was not comfortable for our liking as the mattress was too soft and you will sink eventually. Kids did not like the mattress as well. The sofa bed was not good at all the mattress was not usable as it was maybe too old? Not firm at all. We requested a rolling bed which was very good single bed size very good mattress. We missed the parking part which ends up to be $45 per day. Bistro not very child friendly for food. Wifi was good we were 5 with all using electronics so no complains. Tv you can login to your own Netflix. Overal due to the mattress not comfortable we might not stay there again if we don’t have to.

10/10

Exceptional

03 Apr 2026

Fabien

Great location, being able to view the river from the restaurant was a nice feature. No pool, but we would likely go back because of the staff being kind.

Family_with_children

4/10

Poor

03 Apr 2026

Layla

Immediately upon arrival the valet and front desk staff were short with us. At check in we also received no information about the hotel and its amenities with out prompting which doesn’t create a welcoming experience. The room was big which is nice.

Friends

10/10

Exceptional

03 Apr 2026

Christine

Great stay

Family

8/10

Excellent

02 Apr 2026

Marni

Parking of this hotel is very easy and it is a great location to get around downtown Edmonton.

Business

6/10

Pleasant

31 Mar 2026

Eric

Generally good hotel. Selling water which should be basic in my opinion.

Partner

10/10

Exceptional

24 Mar 2026

Lou

Every time I come to Edmonton, I stay at this hotel. It's close to everything, including the airport and the people I'm here to visit.

Self

6/10

Pleasant

22 Mar 2026

Correna

Our subpar experience started right at check-in when we were ignored by the front desk agent. The valet acknowledged us twice and after the second time, went to find a different front desk agent (who started our check in and then was pushed out of the way by the agent who ignored us). No one answered the room service call so we went down and ordered to go from the restaurant and took it up to our room on our own. On our second evening, I asked front desk to please send up extra towels because housekeeping had not replenished our towels. 1.5 hours later, I called back down and again asked for the towels. On the morning of check-out, I called the valet and asked for our vehicle to brought to the door in 30 minutes. When we arrived to the door, no vehicle, and they hadn't even started it yet to warm it up.

Hotel is clean and modern. Staffing is a major issue.

Friends

8/10

Excellent

15 Mar 2026

wanda

Hotel was nice. My only issue was you pay a descent price for hotel and on top of that you still have to pay $45.00 for parking. Will try another place next time.

Partner

8/10

Excellent

13 Mar 2026

Natasha

Nice property clean!

Friends

10/10

Exceptional

10 Mar 2026

Florence

Everyone was very helpful, what a pleasant experience. Large rooms with a view of the river. Ample space in the bathroom with deep tub though I didn't have a chance to use it.
Only suggestion would be Marriott to let customers use YouTube as a guest insted of needing to sign in, because other hotels have this feature.

8/10

Excellent

10 Mar 2026

ryley

Our room was clean when we arrived and the views are amazing! Check in was ok process

6/10

Pleasant

08 Mar 2026

Russel

It was 24 degrees celsius in the room and the temperature would not go down no matter how the thermostat was set. Parking was not included and cost $45 for the night

Partner

10/10

Exceptional

08 Mar 2026

Donna

Great location with in walking distance to Roger’s Place . Friendly staff & Bristol had great food & service

Partner

4/10

Poor

03 Mar 2026

Gregory

Feb. Visit. Room extremely dry

8/10

Excellent

02 Mar 2026

Melissa

Clean room. Fridge old. Overal grear stay. Could not find the ice mechine

Self

10/10

Exceptional

26 Feb 2026

john

All good

Self

2/10

Poor

25 Feb 2026

Gregory

45$ parking and 3$ water in the room.

8/10

Excellent

25 Feb 2026

Ashton

Nice

6/10

Pleasant

24 Feb 2026

Ronald

Good

Self

10/10

Exceptional

23 Feb 2026

Jennifer

Hotel was quiet and clean and short distance to event

2/10

Poor

23 Feb 2026

Natasha

when checked in I wasn't informed of hotel facilities nor wifi.
Rooms where nice though

Family_with_children

10/10

Exceptional

22 Feb 2026

Tiran

Great location and everything you need. Small annoyances... Rooms need better lighting and the gym needs cold water.

Self

10/10

Exceptional

22 Feb 2026

Lori

Great value. Loved our stay. Nice comfy beds. Good food.

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Gavin

Stayed a few times. Never any complaints. Parking is not free but the valet gentlemen is so nice.

8/10

Excellent

17 Feb 2026

Terence

Staff was so helpful with everything

Partner

8/10

Excellent

17 Feb 2026

Matthew

Clean room

Partner

2/10

Poor

16 Feb 2026

Naomi

clarification.

4/10

Poor

16 Feb 2026

Vincent

Room are old for the price , parking is ridiculous expensive.

10/10

Exceptional

15 Feb 2026

Keaton

Room was close to spotless. Carpet needed to be vacuumed better, but after one day the housekeepers had it spotless

Business

10/10

Exceptional

15 Feb 2026

Greer

Clean room and public spaces. Huge bathroom and incredible views.

6/10

Pleasant

14 Feb 2026

Miranda

While the hotel, room and beds were wonderful, my experience with morning staff was not great. I missed an early morning call to the room, that was meant to deliver the information that my vehicle had been broken into. When I checked out, I spoke directly with an employee who mentioned nothing about the state of my vehicle. I discovered the damage when I walked to my vehicle to load my luggage. I returned to the hotel front desk where they seemed unbothered by the fact that a guests property was damaged. They offered me a garbage bag, tape and scissors to clean up and repair. The manager was very unprofessional, unhelpful and unempathetic to the situation. While I understand that the parking lot is publicly owned, and not affiliated with the hotel; if the hotel is going to encourage guests to park there, as well as have no availability for more secure parking for a factory standard sized vehicle; then the hotel needs to assume more responsibility. I am not impressed with how this situation was handled and I’ve been let down by Marriot as well as the city of Edmonton.

Leisure Friends

10/10

Exceptional

13 Feb 2026

Andrea

The room was very clean and everyone was very helpful and friendly!

10/10

Exceptional

12 Feb 2026

Jenna

Spotless room, attentive staff