Name: Ramada By Wyndham West Edmonton Hotel & Suites
Address: 15025 111 Ave Nw, Edmonton, T5M2P8, CA

10/10

Exceptional

03 Aug 2026

Taylor

Was there for the weekend visiting friends. Very clean, modern lobby and rooms. Staff was great. Love the free parking. You can get a decent workout in at the gym. They have a cute hockey area setup in the basement I would've loved as a kid traveling with the team! The morning breakfast was pretty underwhelming but otherwise 10/10 stay!

8/10

Excellent

03 Aug 2026

Norma

The hotel had plenty of parking out front and back. The room was nice and clean. Staff were friendly and helpful

2/10

Poor

31 Jul 2026

Jessica

I checked into my room, and the toilet had dry urine at the back of the seat. I asked a housekeeper to come and clean it and while she was doing so, another housekeeper came in and started yelling at us saying she cleaned the room and it was clean. She then turned to me and said, I probably peed on the toilet seat.

the location is very sketchy, and I would not recommend this hotel if you are planning a trip to Edmonton.

4/10

Poor

28 Jul 2026

Roberta

The front desk staff was polite and friendly when checking in and helped sort out my room situation. Housekeeping staff were rude when asked for towels because there were no towels in the room (they were down to one washer & one dryer) and when front desk arrived with the requested towels, only 1 bath towel was provided with two adults in the room (it appeared that she didn’t believe me when I said there were no bath towels and told her she could look herself). The other requested towels arrived shortly after. Floors were dirty and not vacuumed. No coffee or tea in the breakfast room ( I was told by the morning front desk staff member “that’s why there are coffee pots in the rooms”).

Unfortunately, due to the way the rooms were not cleaned properly and dealing with some unfriendly & rude staff, we will NOT be staying at this hotel again.

8/10

Excellent

26 Jul 2026

Tarsem Singh

Good

10/10

Exceptional

26 Jul 2026

Cyril

Everything was as i expected.

10/10

Exceptional

25 Jul 2026

Samuel

100% very very nice

10/10

Exceptional

25 Jul 2026

Pauline

Was a good visit

4/10

Poor

25 Jul 2026

Derek

Newly renovated or build..workmanship is horrible - Ramada and Wyndham should be embarrassed - how this passed any sort of quality assurance inspection or reference check on the contractors doing the work is beyond understanding.. water temperature either way doesn't exist, noisy from hallway - poor insulation and build. Very poor breakfast - not even coffee. Oranges, stale muffins and plain croissants with nothing to put in or on them.

10/10

Exceptional

24 Jul 2026

Cera

Great! Loved it so much and the staff was great

4/10

Poor

23 Jul 2026

Dario

No coffee available on premises and the continental breakfast consisted of muffins and small croissants that were not fresh.
Juice boxes on a bucket of ice.
Pretty sad.

6/10

Pleasant

22 Jul 2026

Dalton

Didn’t like the extra $100 charge on my visa.

6/10

Pleasant

20 Jul 2026

George

There was no breakfast as advertised as they are still in construction state

10/10

Exceptional

15 Jul 2026

Krish Deepak

Excellent…

8/10

Excellent

14 Jul 2026

Jenna

Very nice clean room. Lots of space. Gym was great and also had a hockey play area.

Family_with_children

10/10

Exceptional

14 Jul 2026

Mollie

Excellent quality and location for our needs.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Raine

Free parking and my room was very clean

Friends

8/10

Excellent

11 Jul 2026

Michelle

Place was great considering my air b and b cancelled because of a basement flood when I got there. I stayed in a one queen bed standard room. It was nicely renovated. The staff was helpful. The sink water did not smell great but the shower water was fine so not sure what that was about. It said breakfast included but there was no breakfast. With the new renovation, the breakfast was not set up yet. It isn’t the greatest part of town but I never felt unsafe. Parking was great. The cleaning staff came in when requested, however they never wiped anything like the counter or bedside table. I asked them to do so and they made my bed and emptied my garbage. I finally just asked for a cloth to wipe the counter and bed side table. I would stay there again but not for the price they wanted at the front desk. Way cheaper on Expedia.

Self

4/10

Poor

07 Jul 2026

Dale

Unfortunately, our experience wasn’t as good as we had hoped. During our four-night stay, our room was only cleaned once, and we had to request housekeeping ourselves.

The area around the hotel also had a noticeable amount of street activity, which made us feel a bit uneasy at times. We did appreciate that the hotel keeps its front doors locked throughout the day, which added a sense of security, but the surrounding neighborhood was still somewhat disconcerting.

Overall, while the hotel took some reasonable security measures, better housekeeping service and a more comfortable surrounding environment would have made for a much more enjoyable stay.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Jeffery

Clean room, tidy

Partner

8/10

Excellent

01 Jul 2026

Salman

Newly renovated. No carpet in the room very comfortable bed and new

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

Christoph Hil

The staff were incredibly accommodating from check-in to check-out. Their warm hospitality and professionalism truly exceeded my expectations. This is my third time staying at this hotel this year, and every visit has been consistently excellent.

The hotel’s cleanliness is outstanding, and the staff always go above and beyond to make every stay comfortable and memorable. A special thanks to the manager Mostaba , who has been exceptionally helpful every time I check in and check out. Their dedication and excellent customer service are truly commendable.

I highly recommend this hotel to anyone looking for outstanding service, a clean and comfortable stay.

Family

4/10

Poor

29 Jun 2026

Erik

The hotel was fine. Clean. However had people banging at door at 4AM. I talked to the hotel staff in the morning and they were very dismissive. The person who booked the hotel for me tried to call but their phone systems were down, so she wrote to the hotel to see if there was a way to contact security or the front desk at night in the event that it happened again. The GM wrote her back and was very rude. Also the hotel allows smoking rooms and didn't make it clear in the bookings by putting NON smoking. There is no grab and go or continental breakfast which is unfortunate as well.

Business

8/10

Excellent

28 Jun 2026

Amrat

Nice clean property, got annoyed because a family turned up with about 20 suitcases which were blocking the main access. Room is not cleaned daily so no coffee replacement. Had to ask reception but it took a while to got some extra coffee etc. Also room key stopped working daily which was annoying as I had go down to reception again to get it reset. Good local access to food, drinks.

Self

10/10

Exceptional

24 Jun 2026

Jesse

Great service, clean room

Friends

10/10

Exceptional

24 Jun 2026

Eric

The staff was phenomenal, super nice guy would help with whatever you need and the rooms where nice and spacious

Self

10/10

Exceptional

22 Jun 2026

Sheldon

😀

Self

10/10

Exceptional

22 Jun 2026

Mollie

Excellent new property. Definitely worth the stay.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Jaskiranpreet

The room had stains everywhere and the lights were on a timer. Washroom light kept turning off while using it.

Partner

8/10

Excellent

19 Jun 2026

Nathan

The rooms were not as pictured on the web site. Otherwise everything was good.

Friends

8/10

Excellent

19 Jun 2026

Desiree

Washing of floors had to be asked to be done multiple times before they were cleaned.

6/10

Pleasant

19 Jun 2026

Jessica

A&W is right across the street

10/10

Exceptional

18 Jun 2026

YONGBO

Very good

Self

10/10

Exceptional

17 Jun 2026

Carelle Grace

things seem good and fairly new, the only thing is there is no breakfast provided to customers due to kitcken is not available

Partner

10/10

Exceptional

15 Jun 2026

Teresa

The room was clean and huge. The only thing was the thermostat lite the room up and I like a very dark roo

Family

6/10

Pleasant

15 Jun 2026

Angela

The property was close to places I had to attend. When they made my bed on the second day they didn’t make it correctly. There was tub caulking on the bottom of the tub. In the bathroom the shampoo, conditioner and body gel bottles weren’t cleaned off from previous patrons.

Self

8/10

Excellent

15 Jun 2026

Nathan

The room did not match the picture on the web site. Nice and clean though

Partner

10/10

Exceptional

14 Jun 2026

clarence

Very clean,updated quiet.

Self

4/10

Poor

14 Jun 2026

Domnika

For starters we had to wait 5 minutes until we can even get into the building because you need key car but if you are checking in you have to wait for staff to open it & when I called the front desk nobody answered & when we were finally let in the staff took 5 minutes before helping us because she was on the phone... in the morning of our check out we were interrupted by someone ealry in the morning trying to or by our door maiking a bunch of noise (sounded like guests that were staying next to our room) & @9:20 the house keeping didnt nock and un locked the room door and tried to walk in but then realized that the top lock didnt let her in then she realized someone was still in the room even though there clearly was DND sign on the door....made me quite upset. Sleep was disrupted twice. Also the shower curtain was absolutely disgusting! & so we're the walls and the door in the bathroom...

Partner

6/10

Pleasant

10 Jun 2026

Bev

room were okay - did not know was under construction - staff was lovey and very helpful

Friends

4/10

Poor

10 Jun 2026

Mandeep

Overall experience was not very pleasant. We checked in by the late evening, staff wasn’t very helpful. Asked regarding the car parking and safety. Didn’t help much. Room was good and clean.

Family

2/10

Poor

06 Jun 2026

Ashkan

Don't stay here!
The elevator smells like the worst toilets on earch. Room service is non-existing. The rooms are noisy.
Don't be fooled by the pictures. The real thing is nothinh like what is shown in the pictures. We asked for a room service and the only thing they did was they emptied the black and blue garbage bins. Not even the toilet garbage bin or the compost bin by the kitchen sink.

Worst hotel experience ever, if this place can even be called a \"hotel\".

Family_with_children

10/10

Exceptional

05 Jun 2026

Christoph Hil

The staff were very nice and accommodating. The room was exceptionally clean and had a fresh, pleasant smell.

Family

8/10

Excellent

02 Jun 2026

Brandilee

Very nice property, Clean rooms and great staff, but the bathroom light switch on a sensor drove me nuts going to the washroom in the middle of the night. I covered it with electrical tape haha. Other then that, great place to stay short drive to West Ed Mall. Totally recommend it.

Family_with_children

10/10

Exceptional

31 May 2026

Adam

A bit odd having to call to use the front door but good place.

10/10

Exceptional

31 May 2026

Josephine

Room was nice and clean cute kitchen. If you plan to do cooking bring your own dishes there’s not much there overall positive experience would stay there again.

Partner

8/10

Excellent

25 May 2026

Michael

The room seemed new - no wear and tear and spotlessly clean. My one complaint lies not with the management but the builder. My floor had a pronounced hump which put stress on the laminate flooring that squeaked every time I moved on it. Not a big deal for me but I felt bad for the occupants below. I did my best to be quiet at my 0500 rise and exit but... there were still some squeaks.

The location was quite convenient for both getting down to Whyte Ave and for leaving the city.

Self

8/10

Excellent

24 May 2026

Wayne

All new reno but the new floors squeak everywhere you walked

Partner

10/10

Exceptional

22 May 2026

Tenzin

It’s was sooo clean

Family

6/10

Pleasant

20 May 2026

Haley

It's a new property and its clean.
They could have used better quality paint, they did match the colors well tho.The laminate flooring was installed too tight and squeaked. For the price it was comfortable

Partner

6/10

Pleasant

19 May 2026

kimberly

Kitchen was equipped. Not fully. Dont forget your oven mitts! If you have cats, there are no screens on windows.

Family_with_children

8/10

Excellent

18 May 2026

leroy

Clean rooms , staff was friendly , no sweetener for coffee in rooms ! But overall would stay again !

Partner

4/10

Poor

17 May 2026

Abdulkadir

The staff wore awesome

Self

10/10

Exceptional

16 May 2026

Donna

wwas a nice place

Partner

6/10

Pleasant

15 May 2026

Brian

Looks like this is a new hotel does not have any amenities to speak of
Clean enough nice kitchen

Self

8/10

Excellent

13 May 2026

Alan

I got in and out pretty quick. It was a good value for the location. Safe area with adequate parking. I really only slept there from late at night to before 7 AM, and it was perfect for that.

Self

6/10

Pleasant

11 May 2026

Ariana

The hotel felt slightly unfinished overall: poor paint jobs, towel bars hanging out of the wall, the wall mounted tv was quite unstable. We booked here specifically for the kitchenette. There was an odd number of dishes (1 plate and 3 bowls) and no dish cloths were provided to dry dishes or wipe counters. There were also very few towels provided. The cleanliness was also questionable. There was food left in the cupboards and fridge from previous guests and there seemed to be a layer of dust on most surfaces. The bedding was also not the cleanest. It served its purpose for a place to sleep but I’m not sure we would stay here again.

10/10

Exceptional

09 May 2026

Elaine

comfortable, staff are very friendly and attentive, we felt safe

Family

6/10

Pleasant

07 May 2026

Andrea

Little overpriced for the size of the room

Partner

10/10

Exceptional

04 May 2026

Navita

Great stay!

Partner

4/10

Poor

03 May 2026

Mirkarim

Kitchen is not even close to fully equiped, missing a lot of stuff

Self

10/10

Exceptional

02 May 2026

gary

Needed to stay in a hotel to go to some early morning medical appointments, this hotel was 15 minutes away from the 2 locations which were in opposite directions. The hotel was clean, well equipped with fridge, stove, microwave and deep relaxing bathtub which are getting harder to find in hotels these days. As an extra bonus we were able to open the bedroom window for some fresh air. Nice to see that hotels are finally replacing carpets with much cleaner and sanitary vinyl flooring. I would stay at this hotel again, if I were to make one suggestion, they should try to keep the lobby windows clean, they were very dusty, not sure the last time they were cleaned.

Family

6/10

Pleasant

01 May 2026

Tresila

Just checked in yesterday…the entrance and reception has something foul smell, it is stinky…though the room we use was not as bad as it is…got didappointed.
Staff at receiving area was not that welcoming guest with greetings or even smile until I talk to them…

Partner

6/10

Pleasant

29 Apr 2026

Peyton

Upon arrival I was greeted by a man? Dressed as a female prositute, they let me in as I was after hours and without a keycard. They asked me for a cigarette as well, hotel staff didn’t seem to care/do anything as this person sat in the lobby. Room was clean, something pink splattered across the roof above the bed though. Loud banging to fix something just outside of my room door began at 7am. Overall okay, definetly felt the need to lock the door as much as possible. Parking seemed secure but a little on the difficult side as it is not labeled where parking is and there are very few spaces. Rooms are also definetly not sound proofed in the slightest.

Self

2/10

Poor

29 Apr 2026

Salman

Worst

2/10

Poor

29 Apr 2026

Emma

The bathroom had lots of hair on the floor and bathtub and no hot water to have a shower had to have cold shower very upset

Friends_and_family Family

2/10

Poor

27 Apr 2026

Agatha

It was awful. I have people knocking on my door some drunks in the middle of the night waking me up both nights. I got woken up at 4 AM. I could hear everything in the hallways and rooms next to me, including people having intercourse. I was mortified and will never stay there again.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Emily

We booked this hotel mainly for its convenient location and the advertised free breakfast. Unfortunately, our experience was disappointing from the start. When we arrived, we found out the building is fully under renovation and breakfast is not available until May 1st—something that was not clearly communicated at booking.

The parking situation felt unsafe. Our Cadillac Escalade was scratched overnight, and the following morning we noticed the theft attempt alarm had been triggered. That alone made us very uneasy about staying here.

Check-in was also frustrating. Despite having a reservation, all the doors were locked when we arrived. We stood outside making eye contact with the front desk employee, who didn’t acknowledge or assist us. We only got inside because another guest let us in.

On our second night, our keycard stopped working, leaving us locked out again until another guest helped us get in. We then had to go to the front desk to have it reprogrammed.

To be fair, the front desk woman working Saturday night (April 25th) was helpful and professional. However, the service we received on Friday did not meet expectations.

Overall, between the lack of communication, security concerns, and inconsistent service, this stay did not meet the standards we expected.

Family_with_children

10/10

Exceptional

25 Apr 2026

Stacy

Building was clearly brand new. Mattress were soft and rooms were very clean. Staff was very helpful. Will stay again

Partner

6/10

Pleasant

23 Apr 2026

Tracy

The pillows were not great at all. Bring your own pillow. The tv did not work for the Roku. The rooms were deceptive as they are the size of an office. They were clean and tidy, which was good to see. The bed was comfortable and the kitchenette was a nice add to have with dishes available to use.

Partner

10/10

Exceptional

21 Apr 2026

Cassidy

Clean room , great parking

10/10

Exceptional

21 Apr 2026

Charnjeet

It was great

2/10

Poor

20 Apr 2026

Thomas

Was my first time staying here, room was dirty and so we left and couldn’t even get a refund. Definitely do not recommend this hotel for anyone. Bad access into the hotel as well. Can’t just walk in like you would normally at a hotel.

Friends

2/10

Poor

20 Apr 2026

Terrance

I’ll never book via Expedia, I tried million times to cancel my booking, but could not. You guys charged me and I didn’t even use the service.

2/10

Poor

19 Apr 2026

Brennan

No towels in the room, very loud and creaky place. Party place. Wouldnt stay again.

Friends

6/10

Pleasant

19 Apr 2026

Chris

The room and bed were ok but our room faced the noisy stree andvwe were just above the smokers corner outside so could hear talking in and off all nite

Partner

4/10

Poor

19 Apr 2026

Ali

Room was not serviced

6/10

Pleasant

19 Apr 2026

Carrie

Staff was friendly but check in was very slow. Rooms are small but clean. Very little counter space in the bathroom. Parking is very limited. Neighborhood is sketchy. The envelopes used to hold your room key is reused which to me is not sanitary.

Partner

8/10

Excellent

18 Apr 2026

Mona

Room was newly renovated. Arrived around 5 pm and staff was nowhere to be found. Waited 20 mins and phoned 1800 #. Finally she appeared. Happened the next morning when I went to check out. Everything else was ok.

Self

8/10

Excellent

18 Apr 2026

Lindsey

Clean, quiet and nice property.

10/10

Exceptional

18 Apr 2026

Gurpreet

Good

Friends

4/10

Poor

14 Apr 2026

Satheesh

Remote location. Not enough parking
Hard to find the front door
Then a lady came and open the door. She said the door is closed 24/7
Not a good hotel

Friends

6/10

Pleasant

13 Apr 2026

Merlinda

Fully equipped the kitchen, very clean,, only disappointed when I asked a towel they are short staff nobody accommodated us.

Family_with_children

6/10

Pleasant

12 Apr 2026

Carla

Not sound proof at all. Very loud between the above and below you. You can hear the person walking and floor creaking with every step the person on the floor above you took, you could hear every time they flushed the toilet above you. You couldn’t sleep.

Self

10/10

Exceptional

11 Apr 2026

Kimberly Rose

Clean room

10/10

Exceptional

10 Apr 2026

Paul

Yes i like it

10/10

Exceptional

10 Apr 2026

Paul

I will stay here again

6/10

Pleasant

05 Apr 2026

Alison

Both the Expedia and Ramada websites advertise as included breakfast and they do not have this. Walls are quite thin and plumbing is very loud. Also the rooms have vinyl plank flooring and no shoe mats so the floors get gritty really fast.

Partner

6/10

Pleasant

04 Apr 2026

Mary

Parking was good. It seems like the rooms were recently renovated but zero sound proofing & the laminate floors looked nice but so noisy above us. Staff was friendly.

Friends

2/10

Poor

29 Mar 2026

Kimberly

My room stunk of years of accumulated cigarette smoke. You can tell the renovations were cheaply done to mask the old worn out hotel. Curtains were stained. Barn room was clean.

Family_with_children

6/10

Pleasant

28 Mar 2026

Sherill

The room itself was fairly standard, but there were a few issues that affected our stay. The beds looked made up, however, the sheets did not feel fresh and had a noticeable smell, as if they had already been used by previous guests.

One major concern was the flooring—it squeaks quite a lot. This can be especially disruptive for light sleepers, as the noise becomes more noticeable when everything else is quiet.

Another inconvenience was the kitchenette setup. While it’s nice to have one, there was no dining table in the room to actually sit and eat. Our family had to improvise and ended up using the ironing board as a table, which wasn’t ideal.

10/10

Exceptional

22 Mar 2026

Amber

Very clean room, bed was comfortable, water was hot, common areas were all very clean.

Partner

2/10

Poor

21 Mar 2026

Brett

Flushed toilet and sewage came up into bathtub. Room was switched to smaller room with no compensation

Family_with_children

4/10

Poor

21 Mar 2026

Brad

Staff was rude ...

Self

6/10

Pleasant

20 Mar 2026

Jihan

Floors of the hotel squeaks and were uneven at some areas.

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Megan

I found it a little concerning that the front entry is locked 24/7.
The rooms are modern but some of the features were annoying- like automatic bathroom lights (when you don’t want the lights to turn on at 3am, or when they keep turning off while you are in the bath). The very bright blue light coming off the thermostat made it hard for me to fall asleep. I’m only 5’5” and I couldn’t straighten out my legs in the bathtub. The room was cheap though and close to where I had to go.

Self

10/10

Exceptional

18 Mar 2026

Noella

Room new huge staff friendly

Friends

10/10

Exceptional

16 Mar 2026

J. Francisco

All good here

Self

4/10

Poor

15 Mar 2026

Shun

Very minimum amenities. Okay to sleep a night. No usb port for chargin in the room. Only one type of Keurig coffee, no tea. Nothing in the lobby like coffee, tea, water server for guest. Room floor was not flat. It was weird how floor was curved.
Kitchen stove was brand-new but equipments were minimum. Small fridge, not full size even though there is enough space. It was kinda weird how hotel was set up. Will stay for the location but no any other reasons.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Sheldon

About the only thing decent, is it was recently renovated. Otherwise, you might as well stay in any of the run-down motels that are next door. At least I would expect stained towels, if there are any, and would have brought my own toilet paper and Kleenex, if I would have known they stock newspaper for that. Hear every noise from your neighbours, and room was hotter than hell itself. Can’t even get in the front doors, unless someone opens for you, as they are locked at all times, even to go check in. Thought Wyndham was better than this…. Will NEVER return.