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Four Points by Sheraton Edmonton West

Edmonton-AB · Canada

18540 100 Ave NWView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Edmonton West

Stay at the Four Points by Sheraton Edmonton West, located in West Edmonton, minutes from West Edmonton Mall and Galaxyland. This hotel offers an indoor pool, spa tub, and 24-hour fitness center. Enjoy complimentary Wi-Fi and a cozy fireplace in the lobby.

The 142 air-conditioned rooms feature refrigerators, LCD TVs, and private bathrooms. Savor American cuisine at the Four Points Restaurant and bar/lounge, or order room service. A full breakfast is available for a fee. Business amenities include a 24-hour business center and express check-in/out.

The hotel also offers meeting and conference space. Free self-parking is available.

Read more about this hotelShow less

With a stay at Four Points by Sheraton Edmonton West in Edmonton (West Edmonton), you'll be a 4-minute drive from West Edmonton Mall and 8 minutes from River Cree Casino. This hotel is 7.9 mi (12.8 km) from Commonwealth Stadium and 6.4 mi (10.4 km) from Rogers Place.

Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Edmonton? This hotel has 1760 square feet (164 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately CAD 8 to 15 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

West Edmonton Mall 3 km / 1.9 mi
Fantasyland 3.2 km / 2 mi
World Waterpark 3.2 km / 2 mi
Starlight Casino 3.4 km / 2.1 mi
Galaxyland 3.4 km / 2.1 mi
Ice Palace 3.6 km / 2.2 mi
Professor Wem's Adventure Golf 3.6 km / 2.2 mi
Oasis Centre 3.7 km / 2.3 mi
Misericordia Community Hospital 4.2 km / 2.6 mi
Lewis Estates Golf Course 5.7 km / 3.5 mi
TELUS World of Science-Edmonton 7 km / 4.4 mi
Terwillegar Park 7.2 km / 4.5 mi
Government House 7.3 km / 4.5 mi
River Cree Casino 7.8 km / 4.9 mi
Sir Wilfrid Laurier Park 8.3 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 142
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Fireplace
  • Hotel safe
  • Lift access
Show 11 more facilities & services
  • Luggage room
  • Restaurant
  • Conference room
  • Meeting room: 2
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 37 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Four Points by Sheraton Edmonton West

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Pillow menu
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Four Points by Sheraton Edmonton West

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 37 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    Four Points by Sheraton Edmonton West

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Desk
    • Toiletries
    • Pillow menu
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Four Points by Sheraton Edmonton West

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Shower

    Facilities with extra charge

    • Direct dial telephone
    • Hairdryer
    • Housekeeping
    • Desk
    • Toiletries
    • Pillow menu
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Edmonton West

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Steve
Plan in advance
8/10
Excellent
21 Jul 2026
Alexis
Staff were polite and professional. Rooms were nice, although the furniture was a little run down which explains the lower price of a night there. Can’t complain, beds were comfortable and I didn’t notice any infestation problems. Underground parking was super convenient with the severe weather conditions that’s been occurring recently Would book here again.
Family_with_children
2/10
Poor
20 Jul 2026
Michael
Hot tub and pool room needs proper ventilation. Chemical smells burns your eyes within minutes. Elevator wasn't working. It's a hotel for sports teams so if you want peace and quite go somewhere else
6/10
Pleasant
19 Jul 2026
Michelle
The room was rushed to be cleaned, check-in was at 3, were there at 3:50 and was not ready yet. We waited more than 20 mins, and when we got to the room, there was gummy Candy on the wall and strawberry tops in the garbage. The elevator was always out of service.
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Darcy
Convenient location. Close to restaurants and shopping. Underground parking was appreciated.
Friends_and_family Family
8/10
Excellent
07 Jul 2026
Betty
The place was very hard to locate. It took me 10 minutes to find it
Self
10/10
Exceptional
05 Jul 2026
Gary
Room was clean, hotel was very comfortable, staff was very helpful.
Partner
10/10
Exceptional
03 Jul 2026
Tara
Very good all around. We will be back!
10/10
Exceptional
01 Jul 2026
giuseppe
With tons of choices in Edmonton for lodging this is one of the good ones, well located, clean, modern, helpful staff and free underground parking
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Evgeny
Pleasant newer building, clean and tidy
2/10
Poor
26 Jun 2026
Puneet S.
Sad room, furniture needs replacement. Spiders in room
Self
10/10
Exceptional
20 Jun 2026
Danielle
Underground parking is an absolute dream! Location is perfect and rooms are 10/10
Friends
10/10
Exceptional
14 Jun 2026
Isabel
Very clean, and well organized!
Friends
10/10
Exceptional
14 Jun 2026
Lynn
Clean and great parking , love the underground in the winter
Partner
6/10
Pleasant
05 Jun 2026
Norman
On arrival we asked about the hot tub and pool, if they were working. Confirmed that both were available. When we got to the pool it was closed for repairs.
Partner
10/10
Exceptional
30 May 2026
Eleanor Geraldine
We needed an adjustment to our room upon arrival to accommodate a family member with minimal mobility. The staff was quick to help with the adjustments needed to make their stay comfortable. They followed up afterwards to make sure everything was taken care of. Super grateful for their help in making their stay comfortable.
Self
10/10
Exceptional
29 May 2026
Stephane
Perfect hotel well located to all the groceries and stores. Underground parking available as well.
Partner
2/10
Poor
22 May 2026
Leonora
We checked in and was not really informed about which card on the account was being charged, we thought it was through the Marriot’s reward account but apparently they charged it on the expedia account which is not what we originally want. She never stated which one she charged or even asked us what card we want to use.

The front desk missed giving us our breakfast coupon that we also paid/included on our booking not until we mentioned it to her. She also did not tell us where the elevator and how to go to our rooms since the number of the room is different from the floors they have. We have to guess which way to go, even though we stated that this is our first time staying at this hotel.

During our stay, our first night we heard loud music playing across the room or upstairs with an announcer (with a microphone) at 12am and it went up until 2am. We called three times but they never really made an effort to check on that noise.

Overall, I would definitely not recommend staying and will not stay at this hotel anymore. Very disappointed and never really had this experience at any hotel I’ve ever stayed at in Edmonton.
Family
10/10
Exceptional
19 May 2026
Haiyang
Very clean.
Self
8/10
Excellent
18 May 2026
Sharon
Parking was small space
Family_with_children
8/10
Excellent
14 May 2026
James
New facility
10/10
Exceptional
10 May 2026
Gary
Rooms were great. Front staff were very good. Might have found it a little pricy
Family_with_children
8/10
Excellent
04 May 2026
Jeremiah
Clean room ,helpfull staff , decently deep pool , decent prices
Partner
10/10
Exceptional
02 May 2026
Kris
Starf was lovely and hekpful
Self
6/10
Pleasant
21 Apr 2026
Josh
Underground parking
Family_with_children
8/10
Excellent
16 Apr 2026
Roxanne
Yes
Partner
10/10
Exceptional
14 Apr 2026
Johan
Underground parking is great! Rooms were clean great Bed!! Staff were friendly! Breakfast at the restaurant was great!
Partner
10/10
Exceptional
09 Apr 2026
Amber
Very clean, spacious and renovated rooms. Good quiet guests while we were there. Quiet and safe area. Good breakfast. Friendly staff. Very close to WEM. Only thing we didn’t like was that there is one elevator, and it is very busy and slow.
Family_with_children
10/10
Exceptional
01 Apr 2026
Dave
Clean room, friendly staff, comfortable bed.
Self
10/10
Exceptional
01 Apr 2026
Grace
Our stay here was fantastic! Friendly staff, lots of parking and felt safe!
Friends
8/10
Excellent
31 Mar 2026
Emilie
Comfortable 2 night stay. Only complaint is the toilet tank needs repairs as I could hear the water continuously running.
Friends
8/10
Excellent
29 Mar 2026
Connie
NA
8/10
Excellent
29 Mar 2026
Mallarie
Good
10/10
Exceptional
29 Mar 2026
Anthony
Great Location.
Self
8/10
Excellent
25 Mar 2026
Alexander
Room was a bit basic and worn, but adequate for sleeping. Room was only 15 degrees when I checked in, so I had to leave for a bit while it warmed up. Underground heated parking is a nice perk.
Self
10/10
Exceptional
22 Mar 2026
Tony
Rooms are always very clean and comfortable. Staff goes out of there way to help in any way.
Partner
6/10
Pleasant
21 Mar 2026
Kris
Our stay was ok. We needed to track down body wash as ours was empty. The ironing board was broken. The room looked well used
10/10
Exceptional
16 Mar 2026
Harriet
Clean and staff were awesome
Partner
10/10
Exceptional
15 Mar 2026
Andrey
Excellent
10/10
Exceptional
14 Mar 2026
Jeffrey George
Great room
10/10
Exceptional
13 Mar 2026
Shelli
Nice location, clean and good service. No complaints
8/10
Excellent
13 Mar 2026
Deena
Stay was great, staff super nice, good breakfast, nice bar, room pretty cold on arrival, warmed up tho.
Self
10/10
Exceptional
09 Mar 2026
Andrey
Friendly staff
8/10
Excellent
02 Mar 2026
Kris
We entered our room and found it freezing cold. We got it spurted but didn’t expect that. Also hair conditioner in the shower was completely empty.
8/10
Excellent
24 Feb 2026
John
Clean room, staff was great, TV not working and person in room in 5 min to repair.
Self
2/10
Poor
22 Feb 2026
Nicole
Major front desk issue, multiple charges on credit card. Zero response from manager
Family_with_children
8/10
Excellent
20 Feb 2026
Gloria
We stayed one night at Four Points by Sheraton Edmonton West and overall had a great experience. The room was clean, comfortable, and the beds were very cozy. Check-in was easy and the staff were friendly.
The heated underground parking was a huge win, especially since it was incredibly cold when we arrived. The only downside was that the rooms are a bit noisy we could hear pretty much everything happening outside the room.
Still, we would happily stay again.
Partner
4/10
Poor
15 Feb 2026
Randall
When you pay $435 for 2 nights and you’re room doesn’t get cleaned , no bed made, had to go to front desk for some towels, Not worth it !
Leisure Partner
10/10
Exceptional
08 Feb 2026
Len
Staff was real good. Room was excellent. Location is good.
10/10
Exceptional
06 Feb 2026
Kenneth
Great service
8/10
Excellent
06 Feb 2026
Joseph
Good
10/10
Exceptional
19 Jan 2026
HILLARY
Clean room
4/10
Poor
19 Jan 2026
Mohini L
Breakfast was not worth $18 dollars. Just basic breakfast.
Business Family
8/10
Excellent
11 Jan 2026
Fran
Room was good but TV did not work properly. They came and got it working however we had issues with it all weekend. Shut off automatically and couldn’t get it back on.
10/10
Exceptional
10 Jan 2026
Derek
Room wasn’t ready when first arrived but was quickly finished and in my room quickly. Very nice hotel and quiet.
Leisure Self
10/10
Exceptional
10 Jan 2026
Christopher
Plenty of parking, the staff were very friendly, and the room was clean and comfortable.
Self
6/10
Pleasant
10 Jan 2026
Martina
Rooms were good, very clean and quiet. Very nice workers but internet is always a top priority for someone people and it wouldn’t connect son’s XBOX all thru my stay.
Leisure Family_with_children
10/10
Exceptional
07 Jan 2026
Devon
Staff was great
10/10
Exceptional
02 Jan 2026
Stephen
Quick check-in, clean room, friendly staff, delicious breakfast, underground heated parking. Comfortable beds.
10/10
Exceptional
31 Dec 2025
Dan
Quiet comfortable rooms.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Benson
Fresh breakfast. Parking great heated underground. Room clean.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Cameron
Everything was good glad to have spent the night here and would definitely return next time breakfast was very good and parking was very easy thank you
Leisure Partner
8/10
Excellent
26 Dec 2025
Jeimie
Staff was great, very friendly and helpful. The hotel had everything we needed, like garage parking and it was quite near West Edmonton Mall which is what we were wanting.

The room was just old along with its pillows and bedsheets. But the overall exprience was great and would book a stay with them again.
Leisure Family
8/10
Excellent
23 Dec 2025
Rhonda
Close to West ed and casino. Clean however restaurant is terrible
Business_and_leisure Family_with_children
10/10
Exceptional
23 Dec 2025
Rose
Totally great all around especially the underground parking
Friends_and_family Family
8/10
Excellent
20 Dec 2025
Gary
Clean and free underground parking!
Leisure Family
6/10
Pleasant
20 Dec 2025
Troy
Breakfast sucks like room service can’t order nothing after 10 AM
Business_and_leisure Partner
10/10
Exceptional
15 Dec 2025
Tina
The check in was quick with friendly staff and the room was very clean and quiet. Anytime we met staff in the hotel they always made sure we were taken care of
Business_and_leisure
8/10
Excellent
07 Dec 2025
Todd
Did not have the breakfast, property was great staff friendly..
Leisure Partner
6/10
Pleasant
30 Nov 2025
Alexandra
Front desk gentleman was cold and indifferent. Did not enjoy our interaction. Room was fine.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Treena
The staff were all very friendly and accommodating. I like to workout everyday and it was nice to see the fitness room had enough equipment that I could get my workout in. Hotel in general was very clean and beautiful
Leisure Self
10/10
Exceptional
22 Nov 2025
Marissa
Great stay
Partner
2/10
Poor
10 Nov 2025
Chad
I reserved a room with a king size bed, ended up with 2 queens. The staff weren't helpful at all. I wouldn't recommend this hotel too anyone after the way we were treated.
Business_and_leisure Partner
4/10
Poor
05 Nov 2025
Jaspreet
While the staff was friendly, the room fell short of three-star expectations. Not recommended for those who value hygiene and a well-maintained environment.
Business Self
10/10
Exceptional
05 Nov 2025
Canden
Great rooms
8/10
Excellent
31 Oct 2025
Sylvia
Welcoming staff
Business_and_leisure Family
10/10
Exceptional
27 Oct 2025
Paul
Parking was good. Restaurant staff was helpful and friendly.
Business
10/10
Exceptional
25 Oct 2025
Susan
Great breakfast. Clean rooms, quiet!
Business Family
8/10
Excellent
25 Oct 2025
Amanda
No continental breakfast but love underground parking
Leisure Family
10/10
Exceptional
24 Oct 2025
Mihir
Clean room. Helpful staff.
Could add more in-room convenience. Example: there is only one hook in washroom for towels. Could add more. Shower is not great; too small and too less pressure.
Room lights not enough. Room has only one main light and 3 night lamps.
Thermostat on wall does not work at all. AC has to be operated through AC unit.
Friends
10/10
Exceptional
24 Oct 2025
Travis
Hotel had a very clean and inviting feel to it. Will definitely be booking again!
Leisure Partner
8/10
Excellent
22 Oct 2025
Amanda
Love having underground parking
10/10
Exceptional
12 Oct 2025
Patsy
Excellent place
Business Self
10/10
Exceptional
06 Oct 2025
Anna
Really well-maintained hotel. Check in and check out were a breeze
Leisure Friends
10/10
Exceptional
30 Sep 2025
Qi
Very nice.
10/10
Exceptional
29 Sep 2025
Shane
Very good
10/10
Exceptional
22 Sep 2025
Kevin
Prices for hotels were so high because of a concert. The hotel was great though
Leisure Family
6/10
Pleasant
22 Sep 2025
Jason
Some days there was a funky odour in hallway and parkade
Business_and_leisure Self
10/10
Exceptional
19 Sep 2025
Darryle-Della

Morgan Wallen Concert

The trip was amazing and the staff was super friendly.
Friends_and_family Family
10/10
Exceptional
18 Sep 2025
Toby
Good
10/10
Exceptional
15 Sep 2025
Jan
Great hotel. Great location. Beds were average.
10/10
Exceptional
13 Sep 2025
Dulce
The staff was extremely welcoming and made the experience even better
Leisure Family
10/10
Exceptional
09 Sep 2025
Trong
Nice staffs, clean room
Leisure Partner
8/10
Excellent
09 Sep 2025
Jessica
Pool area wasn’t clean . Hot tub Luke warm . If you have a room facing Walmart be prepared for constant noise of semi trucks in and out , running all night . Otherwise the room was good, clean comfortable. Gym was good , open 24
Leisure Family
8/10
Excellent
02 Sep 2025
MARGE
Location
Leisure Partner
10/10
Exceptional
02 Sep 2025
Roland

Nice!

Clean updated rooms
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
chatty kathy
Same breakfast everyday for 3 days
8/10
Excellent
01 Sep 2025
Sylvia
Staff was very helpful in situations or concerns. I appreciated our stay.
Leisure Family
10/10
Exceptional
31 Aug 2025
Nandakumar
We stayed here for 2 nights, friendly staff, clean establishment and spacious room. Only drawback is while booking it was mentioned Full Breakfast is from the menu that we can order at the restaurant, but we got continental breakfast buffet which we didn’t enjoy and was a kind of disappointment. Other than that everything was okay. The Grab and Go restaurant dinner items was good except butter chicken, which was not up to our expectation. Overall good.
Leisure Family
10/10
Exceptional
31 Aug 2025
Cheryl
Nice, clean, and quiet.
Leisure Family

Location & surroundings

Four Points by Sheraton Edmonton West
18540 100 Ave NW, Edmonton, Canada

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Four Points by Sheraton Edmonton West

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