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Hilton Garden Inn West Edmonton

Edmonton-AB · Canada

17610 Stony Plain RoadView location

8.4/10Excellent1,002 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.0/108.0
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn West Edmonton

Welcome to the Hilton Garden Inn West Edmonton, conveniently located near the airport and downtown in the heart of West Edmonton's business district. We're just minutes from world-class attractions, entertainment, shopping, and dining, including North America's largest mall, West Edmonton Mall.

Choose from 160 well-appointed guest rooms featuring microwaves, refrigerators, Keurig coffee makers, in-room safes, and 43-inch HD TVs. We offer king and double queen rooms, as well as five executive king suites with private seating areas, whirlpool tubs, separate showers, additional guest bathrooms, and two-way fireplaces.

As one of Edmonton's leading hotels, we offer over 4, 000 sq. ft. of meeting space, ideal for corporate or social events. Enjoy exceptional dining in our Garden Grille restaurant or relax in our Backyard Lounge and patio, complete with large-screen TVs and a fireplace.

Maintain your fitness routine in our fitness center or unwind by our indoor atrium pool. We also offer a 24-hour Pavilion Pantry convenience mart and complimentary Wi-Fi throughout the hotel. Our patio is open seasonally. We look forward to welcoming you soon.

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With a stay at Hilton Garden Inn West Edmonton in Edmonton (West Edmonton), you'll be a 4-minute drive from West Edmonton Mall and 8 minutes from River Cree Resort & Casino. This hotel is 6 mi (9.7 km) from Rogers Place and 6.3 mi (10.1 km) from University of Alberta.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Edmonton?

This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CAD 15.95 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Oasis Centre 2.2 km / 1.4 mi
Scotiabank Theatre Edmonton 2.6 km / 1.6 mi
Ice Palace 2.7 km / 1.7 mi
Professor Wem's Adventure Golf 2.8 km / 1.7 mi
West Edmonton Mall 2.8 km / 1.8 mi
Fantasyland 2.9 km / 1.8 mi
Starlight Casino 3.1 km / 1.9 mi
Galaxyland 3.1 km / 1.9 mi
World Waterpark 3.2 km / 2 mi
Misericordia Community Hospital 3.5 km / 2.2 mi
TELUS World of Science-Edmonton 5.4 km / 3.4 mi
Terwillegar Park 6.4 km / 4 mi
Lewis Estates Golf Course 6.4 km / 4 mi
PURE Casino Yellowhead 6.6 km / 4.1 mi
Edmonton Valley Zoo 8.3 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 160
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 42 more facilities & services
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Banquet hall
  • Conference room
  • Meeting room: 4
  • Projector
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tub
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn West Edmonton

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 20 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable4 photos

    Hilton Garden Inn West Edmonton

    SUITE KING BED ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Individually adjustable air conditioning
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Radio
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM KING BEDRoom • PREMIUM KING BED • 1 Bedroom • 28 m²ROO.KG-PI
    Room PREMIUM KING BEDPhoto unavailable7 photos

    Hilton Garden Inn West Edmonton

    Room PREMIUM KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 20 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable3 photos

    Hilton Garden Inn West Edmonton

    DOUBLE PREMIUM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Individually adjustable air conditioning
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Hilton Garden Inn West Edmonton

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Radio
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn West Edmonton

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn West Edmonton

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn West Edmonton

8.4
Excellent
1,002 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Chalsea
The property was very clean they had a lounge with a very fun humorous bartender. Also the gazebo with a heater for the smokers to go was very accommodating. Will definitely come back.
10/10
Exceptional
30 Jul 2026
jeanne
There is lots of parking, the area is well kept, it is close to a lot of restaurants and the mall.
10/10
Exceptional
29 Jul 2026
Thien
Overall good!
10/10
Exceptional
29 Jul 2026
Samuel
The entire experience was great. I enjoyed the helpful, kind staff. I thought the lounge was great, and I visited for dinner each evening. I relaxed in the attractive pool area in the jacuzzi. The room was fantastic: clean, comfortable, wonderful mattress and pillows, and a clean and well-designed bathroom. I loved the brand of coffee pods too. Despite being a smaller hotel, it had all the amenities of any larger Hilton. The place had a lot of activity and clearly is popular. The lobby is huge, stylish, comfortable and bright.
8/10
Excellent
25 Jul 2026
Vincent
All good, for the price
10/10
Exceptional
24 Jul 2026
Raymond Alfred
Staffs were very helpful and approachable
10/10
Exceptional
21 Jul 2026
Marivic
Clean and very spacious room
Family
4/10
Poor
21 Jul 2026
Donna
I did not eat breakfast but my partner said it was your typical buffet breakfast. However the bed was as hard as a rock and the pillows were uncomfortable. They must have sprinkled some kind of cleaner on the carpets because the smell was so strong it was sickening and almost choking as we slept. My partners sense of smell has been distorted ever since he took his last Covid shot and even he was bothered by the smell of cleaner in the room. On a positive note the room was clean. The hotel is going through renovations but our room was quiet.
Partner
6/10
Pleasant
20 Jul 2026
kevin
This last time it rained and there was water all over the floor. Hot tub needs a filter change. Beds a little worn out.
Partner
4/10
Poor
20 Jul 2026
Ashur
We did not stay there. When we got there the staff never told us the AC was not working till we had to find out after we when in room. Had to find a different hotel and pay more bc of that
Family_with_children
8/10
Excellent
19 Jul 2026
Dorothy
Nice room. Hotel close to West Ed Mall and restaurants. Staff was friendly and helpful.
Partner
10/10
Exceptional
15 Jul 2026
Angela
Very clean room, friendly staff, great location.
Partner
6/10
Pleasant
14 Jul 2026
Karen
It was an ok place to stay!
Family_with_children
8/10
Excellent
13 Jul 2026
Edward
The suite we had was lovely. Convenient location to get around Edmonton easily. The sports team were loud one night, but I don't think you can get away from that in the summer. The biggest really only complaint was how slow, poor, intermittent the internet was. I had to switch to my own hotspot. Other than that, it was great! I really appreciate how dark the rooms got when the blackout blinds were closed.
Friends_and_family Family
8/10
Excellent
10 Jul 2026
Matthew
The Hotel was quiet and comfy, although a little more dated than what I expected from the photos. Breakfast was good. The restaurant could have used some more variety, but there are lots of food options nearby. Certainly not a bad option for the price.
Family_with_children
8/10
Excellent
09 Jul 2026
Maricar
I like that the hotel offers complimentary coffee and water at the lobby. Coz most of the hotels that I stayed before there’s no such thing.
Partner
10/10
Exceptional
08 Jul 2026
Dave
Staff was excellent, under construction but it was clean
Self
6/10
Pleasant
07 Jul 2026
Stephen
It was ok
6/10
Pleasant
03 Jul 2026
Dana
The bed was very hard especially when someone has back pain can be very uncomfortable. I noticed that the hotel is starting to wear, the carpets were stained and dirty but the hotel was clean in general.
Family
2/10
Poor
02 Jul 2026
Barb
Overall not a great stay
Family
10/10
Exceptional
30 Jun 2026
Monefe
Great staff very friendly
6/10
Pleasant
30 Jun 2026
siddharth
We got room next to elevator, you can clearly hear sound of people in and out, we have to ask to fix light fixtures in washroom as it was dark.
Fridge looks old and was not working properly
Furniture looks old.
Family_with_children
8/10
Excellent
28 Jun 2026
Riley
The staff is extremely friendly and helpful. The hotel is aging a bit but was clean! Good location with free parking. Our room AC was not working very well, no bathroom fan, and the bed was okay. Overall good place to sleep for a night.
Partner
10/10
Exceptional
27 Jun 2026
Rod
The bath tub drain was plug and drain really slowly
Family_with_children
10/10
Exceptional
27 Jun 2026
Chantel
Excellent room for parking truck and trailer. Very happy with the whole experience:)
Partner
4/10
Poor
25 Jun 2026
Jasmine
Very dated. Going through renovations right now, which is a good thing and I can't fault them for that. A travel companion had a bug in her pillow and stains on the actual pillow (under the case). I found hairs everywhere; in the sink, one large one on the middle of the sheet in the bed, on the bathtub. It didn't feel very clean. For a Hilton, we were very disappointed. Would not stay again,
Business
10/10
Exceptional
22 Jun 2026
samuel
Clean room
Self
8/10
Excellent
22 Jun 2026
Mike
Jehsgd
Partner
6/10
Pleasant
19 Jun 2026
Kelvin
Decent room breakfast was minimal
Self
8/10
Excellent
17 Jun 2026
Janine
Great staff!
Partner
8/10
Excellent
13 Jun 2026
Daniel
We were told about breakfast at check-in, and I assumed it was included. However, when we went down we discovered that the cafeteria-style breakfast is complementary for Hilton Diamond members but over $20 for everyone else. I'm sure it was communicated somewhere in the documentation, but as one who doesn't typically stay with Hilton, it was a little surprising.
Friends_and_family Family
8/10
Excellent
13 Jun 2026
wayne
very well runed
10/10
Exceptional
10 Jun 2026
Juan
Nice clean place
Partner
8/10
Excellent
09 Jun 2026
George
THE STAFF WAS EXCELENT, ALWAYS READY TO HELP IN ANY WAY! BREAKFAST WAS EXCELLENT AND VERY TASTY EVEN THOUGH IT WASN;T INCLUDED IN THE ROOM PRICE. THE ONLY DOWNSIDE WAS THE A/C COULD NOT KEEP THE ROOM AT A COMFORTABLE LEVEL. BUT WE SLEPT WELL . VERY SATISFIED WITH OUR STAY
Family
10/10
Exceptional
05 Jun 2026
Naomi
Friendly staff, easy to check in and out. I appreciated the late check out and microwave in the room, not common to find these days.
Self
10/10
Exceptional
04 Jun 2026
Randall
Breakfast could improve more selections
Partner
10/10
Exceptional
22 May 2026
Adam
Staff were excellent. In the middle of renos on the top floor but I didn't notice it at all during our stay. Room was clean and quiet. Located a short drive from West Ed Mall. I'd gladly return.
Partner
10/10
Exceptional
21 May 2026
Jerel
Very convenient to our medical appointments. Room was comfortable. Staff members were excellent. A very pleasant stay.
Partner
10/10
Exceptional
21 May 2026
Diane
Fantastic property! Great location and well lit parking lot. All the staff was engaging, professional and polite.
The lounge was a great treat and fabulous menu so that I didn't have to leave the premises once I was parked in and checked in.
Self
10/10
Exceptional
18 May 2026
Hassan
It was clean and staff was really great. Will definitely stay again.
Family_with_children
8/10
Excellent
18 May 2026
Shyvonne
Great staff, comfy beds
Partner
8/10
Excellent
18 May 2026
Tracy
Ned was comfortable, staff was helpful.
Friends_and_family Family
10/10
Exceptional
18 May 2026
Howard
Everything was great!!
6/10
Pleasant
13 May 2026
Jordyn
We got an adjoining room with our daughter, son-in-law and grandkids. We watched the kids while they got their luggage from their vehicle. My 2 year old grandson and I were playing beside one of the beds and there was dog poop. The next night they moved the chair and there was another pile of dried up poop. When staff came to deal with it, he just laughed. Makes me wonder how long it had sat there for AND housekeeping obviously does not clean proper. Most disgusting thing I’ve ever run into when staying at a hotel. Glad my grandson didn’t grab it or worse, stick it in his mouth. DO BETTER!!!
Family_with_children
10/10
Exceptional
12 May 2026
Teresa
Best breakfast!
10/10
Exceptional
11 May 2026
Adriana
The customer service was excellent. It was clean. I had a room that smelt like smoke - and the staff moved me.
8/10
Excellent
10 May 2026
Karen
Breakfast ended at 9 didn’t make it so can’t comment
Heater in room was very noisy
Lotion and body wash was a nice smell
8/10
Excellent
10 May 2026
Erin
The room was clean and tidy. The staff were friendly and helpful and there was an option to include breakfast with the room, which I did.
Self
10/10
Exceptional
05 May 2026
Lauren
Room, bed, and shower were great!

Note that the breakfast is such that you place an order. There is a small buffet too but you need to order eggs and stuff. Doesn’t take too long, but good to know if you’re in a hurry.

Fridge in room could be colder.

Overall great stay.
Self
8/10
Excellent
03 May 2026
Mike
Very close to the West Edmonton Mall
Self
8/10
Excellent
30 Apr 2026
Adam
dated hotel but clean and friendly staff, good rooms
Partner
8/10
Excellent
24 Apr 2026
Catherine
Only ate breakfast once and it was very good. Buffet for cereals, fruit, yogurt etc and then hot meals (eggs, bacon etc) are cooked to order. Great service.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Patrick
Great customer service
8/10
Excellent
23 Apr 2026
Darcy
Staff were friendly. Only 1 elevator and maintenance was in it half the time cause they were renovating. I like staying in that area.
Friends_and_family Family
4/10
Poor
21 Apr 2026
Ashley
An expensive stay. Pillows were awful, asked for different ones and the ones they brought were hard as rocks. Had to go purchase pillows to be able to sleep. The Elevator kept breaking down. The hotel had families who were there for a hockey tournament, they were just letting their kids run rampant, while they were sitting in the lounge or in the lobby drinking.
Friends_and_family Family
6/10
Pleasant
21 Apr 2026
Krystal
Pool area is pretty run down, elevators run down or out of service. Found the beds really hard, room cleanliness was ok but annoying breakfast isn’t free seeing as it is only continental and not served. Positives are the staff and the location is great, 5 mins driving and you’re at the mall.

Probably wouldn’t stay again with how run down alot of things are.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Anne
Very quiet in spite of room being next to elevator. Comfortable beds. Pleasant staff.
Partner
2/10
Poor
18 Apr 2026
Hiroshi
The internet connection was so bad.
Business
10/10
Exceptional
06 Apr 2026
Luis JR
Did not use any of it as no time
10/10
Exceptional
05 Apr 2026
Burton
Very quick in adding more pillows upon request
Partner
2/10
Poor
05 Apr 2026
Irvine
Beds were so uncomfortable…never staying here again!
10/10
Exceptional
05 Apr 2026
Emma
Clean rooms and friendly staff
Family
8/10
Excellent
05 Apr 2026
Brooke
Clean room and friendly staff.
Friends_and_family Friends
6/10
Pleasant
29 Mar 2026
Ziyad
The property is old
10/10
Exceptional
29 Mar 2026
Kevin
Everything was top notch
Friends_and_family Family
8/10
Excellent
26 Mar 2026
Angie
Didn't order anything form the bar or the restaraunt. The price was reasonable
Self
10/10
Exceptional
25 Mar 2026
Mark
Great
Partner
10/10
Exceptional
25 Mar 2026
Jed
Cozy, clean room, nice breakfast buffet, very friendly staff! We only stayed for one night so we didn't get to use all the amenities, but still a very comfortable stay, would definitely come again! Also quite close to the West Ed Mall!
Partner
10/10
Exceptional
25 Mar 2026
Shelley
Awesome
Self
8/10
Excellent
22 Mar 2026
Ian
Property could use some TLC. Bed and room very comfortable. Staff extremely pleasant and helpful
Partner
10/10
Exceptional
22 Mar 2026
Lorne
Super friendly staff, they truly care. Excellent customer service.
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Jodymae
Hotel was nice. The pool area was so packed we couldn’t use it but that’s not the hotels fault.
10/10
Exceptional
21 Mar 2026
Emeline
All good
Partner
8/10
Excellent
20 Mar 2026
James
Overall , good location and staff was helpful
Family_with_children
10/10
Exceptional
20 Mar 2026
Cheri
Love staying here !
Self
4/10
Poor
20 Mar 2026
Agatha
Ambulance and police vehicles I interrupting sleep
10/10
Exceptional
18 Mar 2026
Mike
Staff was great and very welcoming. Very nice Hotel.
Self
10/10
Exceptional
16 Mar 2026
Leanne
Awesome staff
10/10
Exceptional
16 Mar 2026
Teresa
We stayed one night, our room was clean and the staff was quick and efficient.
When we booked I did not add in breakfast, from what we saw when we left it was just a continental breakfast, I'm glad we did not add it on.
Partner
10/10
Exceptional
16 Mar 2026
Eava
It was our first time staying but won’t be our last! The staff were excellent. The room was very nice, quiet and comfortable. The Wi-Fi was not very good but loved everything else about this hotel
Partner
10/10
Exceptional
16 Mar 2026
Harriet
Hot tub was perfect
10/10
Exceptional
15 Mar 2026
Gleason
Elevators are making some strange noises and are quite bouncy. Could use some attention.
10/10
Exceptional
12 Mar 2026
Daniel
Arrived late at night and loved that breakfast went til noon the next day
4/10
Poor
11 Mar 2026
Suhail
The heater wasn’t working at winter!
10/10
Exceptional
10 Mar 2026
Diane
Yes the gym was well equipped staff was excellent did not go in the bar
Family
10/10
Exceptional
10 Mar 2026
Cynthia
Had issue with the bathtub that I asked to be looked at while we were out. When we returned I checked the tub and it appeared as though nothing had been fixed. I again called for a repair. The property repair man arrived very quickly and showed me that he had indeed repaired it. I felt foolish and apologized for wasting his time. He was so pleasant and had nothing but kindness towards me. Straight professionalism!
Partner
8/10
Excellent
09 Mar 2026
Breanna
Everything was great.
Elevators are sketchy lol
Partner
10/10
Exceptional
08 Mar 2026
Cheri
I enjoy staying here. Easy parking , friendly staff and clean room. The lobby is full of sunshine.
Self
10/10
Exceptional
08 Mar 2026
josh
Clean. Great staff
Partner
6/10
Pleasant
08 Mar 2026
Ava
The staff was amazing. super kind and help us out. The hotel definitely could use an update.
Partner
10/10
Exceptional
07 Mar 2026
Myrtle
The hotel was very inviting and the staff were friendly and helpful. My room was very clean. The pillows were too soft for me, but everything else was wonderful. I ate at the lounge and it was very good!
Self
10/10
Exceptional
05 Mar 2026
Jonah
Hot rooms, ac didn't work or wanna cool down but the breakfast was good.
8/10
Excellent
03 Mar 2026
Kate
The room was clean and the staff were friendly. The hot tub was closed during our stay so we couldn’t go in.
Partner
10/10
Exceptional
02 Mar 2026
Janice
C
8/10
Excellent
01 Mar 2026
Kristy-Lynn
Very clean. Pool was great for the kids. Breakfast was excellent. Friendly staff. The pillows were a little flat - recommend asking for an extra one... or two!
Family_with_children
8/10
Excellent
27 Feb 2026
Venessa
Clean room
Family_with_children
6/10
Pleasant
26 Feb 2026
Carolyn
The check in staff was good .The room was clean and comfortable.
The big problem was the roof out side the room had equipment that run all night and the noise kept us awake all night.
Complained next morning they took $20.00 off bill.
Partner
10/10
Exceptional
26 Feb 2026
Thien
Staff.
Family
6/10
Pleasant
23 Feb 2026
Paula
The room was clean but the hotel is in need of renovations. The hallways extremely hot. Room wasn’t. We were on the 6th floor. Hotel elevator has a bounce. Had to go to floor 3 to get ice as the machines on floor 6, 5, and 4 were out of order.
8/10
Excellent
23 Feb 2026
Royce
Staff is Awesome breakfast is ok, but is not enough. Tv is small. Pillow is flat small also. I like the pool not crowded. And the room is spacious, same the bathroom.

Location & surroundings

Hilton Garden Inn West Edmonton
17610 Stony Plain Road, Edmonton, Canada

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Hilton Garden Inn West Edmonton

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