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Best Western Plus South Edmonton Inn & Suites

Edmonton-AB · Canada

1204 101 Street, 1204View location

8.6/10Excellent1,105 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Amenities8.6/108.6
See all ratings
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus South Edmonton Inn & Suites

Experience all Edmonton has to offer while staying at this modern Best Western, ranked among the area's best! Sleek, stylish, and contemporary, the Best Western Plus South Edmonton Inn & Suites boasts convenience and comfort at an affordable price.

Located near downtown and just off Highway 2, the hotel offers easy access to the Edmonton International Airport, the University of Alberta, and city offices.

Enjoy spacious, well-appointed guest rooms featuring upgraded amenities, including comfortable pillow-top mattresses, in-room microwaves, personal refrigerators, new 49-inch HD flat-screen televisions with upgraded cable channels, and free fiber optic internet access.

Start each morning with a complimentary full hot breakfast before enjoying the indoor pool (complete with a waterslide and hot tub) or recharging in the state-of-the-art fitness center. The Best Western Plus South Edmonton Inn & Suites is also 100% non-smoking and eco-friendly, with excellent guest service.

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This conveniently located hotel is a short drive from shopping, dining, museums, and more. The West Edmonton Mall (featuring a thrilling indoor water park), the South Edmonton Common shopping area, and the Old Strathcona District are nearby.

Popular attractions include the Royal Alberta Museum, Ukrainian Heritage Center, the Alberta Legislature, the Muttart Conservatory, and the Devonian Botanical Gardens. Golf enthusiasts can enjoy four local courses, and hockey facilities and an indoor soccer dome are also easily accessible.

Seasonal events, like the Taste of Edmonton Festival and various concerts, ensure there's always something to do. Superior customer service and top-notch amenities have earned the Best Western Plus South Edmonton Inn & Suites a top spot on TripAdvisor. Come see why—book today and save!

With a stay at Best Western Plus South Edmonton Inn & Suites in Edmonton (Southeast Edmonton), you'll be within a 15-minute drive of South Edmonton Common and University of Alberta. This hotel is 9.2 mi (14.8 km) from Rogers Place and 11.9 mi (19.1 km) from West Edmonton Mall.

Make yourself at home in one of the 105 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Edmonton?

This hotel has 560 square feet (52 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Key Global Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of CAD 100.00 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

South Edmonton Common 3.2 km / 2 mi
Cineplex Odeon South Edmonton Cinemas 3.3 km / 2 mi
Kinsmen Twin Arenas 5.1 km / 3.2 mi
Monster Mini Golf 5.3 km / 3.3 mi
Silent Ice Center 5.4 km / 3.3 mi
ISKCON Edmonton 6.4 km / 4 mi
Southgate Center 8.1 km / 5 mi
Royal Gardens Corridor Off Leash Area 8.1 km / 5.1 mi
Alley Kat Brewery 8.8 km / 5.5 mi
Midway Music Hall 9 km / 5.6 mi
Currents of Windermere 9.2 km / 5.7 mi
Cineplex Odeon Windermere Cinemas 9.6 km / 6 mi
Mill Creek Ravine Park 10.9 km / 6.8 mi
Magic Lantern Princess Theatre 10.9 km / 6.8 mi
Old Strathcona Farmer's Market 10.9 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 105
  • Number of floors (main building): 4
  • Suites: 105
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Ski slopes
  • Entertainment Area
  • Sofa bed
Show 30 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Entertainment programme for childrenExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Green Key Global Eco-Rating
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 33 m²ROO.H6-10
    Room AccessiblePhoto unavailable4 photos

    Best Western Plus South Edmonton Inn & Suites

    Room Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUNK BEDDOUBLE • BUNK BEDDBL.BK-1

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    DOUBLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 26 m²SUI.KG-6
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Best Western Plus South Edmonton Inn & Suites

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-6

    Room amenities

    • Wake-up service
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDS • 1 Bedroom • 27 m²FAM.2Q-3
    FAMILY ROOM TWO QUEEN BEDSPhoto unavailable11 photos

    Best Western Plus South Edmonton Inn & Suites

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-3

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-5
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Best Western Plus South Edmonton Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-5

    Room amenities

    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 26 m²ROO.KG-5
    Room KING SIZE BEDPhoto unavailable4 photos

    Best Western Plus South Edmonton Inn & Suites

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-5

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus South Edmonton Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus South Edmonton Inn & Suites

8.6
Excellent
1,105 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
02 Aug 2026
Sandy
We arrived late in the evening and the bed in our room was broken. I brought it to the attention of the front desk clerk and she came down and confirmed the bed was broken. We were going to cancel our second night and move to another hotel due to there being no other available rooms at the best western. The front desk staff assured us that they would have a new bed to replace the broken one. When we arrived back late for our second night stay the replacement bed was also broken. I brought this to the front desk staff the next morning and I was told it that the replacement bed was an old bed from a room going through a renovation. I was told that the manager would compensate us for this situation and that compensation turned out to be a $20.00 credit towards our stay. I wouldn’t recommend this hotel due to its state of disrepair.
10/10
Exceptional
02 Aug 2026
Scott
Breakfast was good!
10/10
Exceptional
01 Aug 2026
Patricia
Was a very clean hotel staff were super helpful and friendly pool was amazing kids loved it ended up staying 2 extra nights will definitely book at this hotel again 😀
10/10
Exceptional
01 Aug 2026
Paul
very good breakfast
10/10
Exceptional
01 Aug 2026
Trevor
Hotel was great, room was clean, staff was awesome, pool opens at 6am and has a 10pm- midnight Adults only time if you don't enjoy screaming children and actually want to enjoy the pool in peace and quiet 😀. Parking is definitely not a problem when busy. Pizza take out right in parking lot is awesome.
10/10
Exceptional
30 Jul 2026
Jonathan
Everything was fantastic! Rooms were clean and beds were super comfy, staff were friendly and accommodating, the breakfast was fantastic and the kids loved the water slide! Would stay here again for sure!
10/10
Exceptional
28 Jul 2026
Vince
We were lucky to get an upgraded renovated room. It was amazing, the service was great, the front desk personnel were exceptional, overall a wonderful experience, looking forward to the next time!
10/10
Exceptional
27 Jul 2026
Joshua
My wife, son and I stayed here on our weekend to Edmonton. The hotel grounds were well kept, the pool with water slide were a ton of fun and the included full breakfast spread included! Great place to stay for families! Room with 2 queen beds was quite large, beds were comfortable. Complimentry coffee/capaccino machine in lobby for hot drinks on the go. Worth the stay!
10/10
Exceptional
26 Jul 2026
Nicollette
Clean room. FABULOUS breakfast! Friendly staff. Easy to get to. Adult pool hours 10-midnight. Great water pressure in shower. Comfortable bed. Would stay again!
10/10
Exceptional
26 Jul 2026
Haylee
Me and my kids had a good stay
2/10
Poor
26 Jul 2026
Deanna
I will make this brief clear and point form:
- the front desk clerk was rude and condescending when dealing guests
- the rugs in the room which was located on the ground floor were wet
- there were 2 sets of towels for 4 registered guests
- pool area had run out of towels during our swim with no more available.
- mildew was located around the bathtub silicone and in the grout islands
- breakfast which we had @ 7:30am was below Best Western Plus standards with mold being found in the hasbrowns and food being served at unsafe Food Safe temps as eggs and ham were lukewarm
- myself and family are now suffering sinus and lung issues stemming from our stay in a room is which we were denied a change and not offered any resolution other than to stay.
- 2 charges of $100 are pending on my credit card instead of the one agreed to as a hold for stay.
I will not be staying at Best Western Olus in South Edmonton again
2/10
Poor
25 Jul 2026
Krystaline
Black mold throughout the whole room covered up by wallpaper which is peeling off the wall. You can smell the mold as soon as you walk in the room. The staff wouldn’t do anything except say “there’s nothing we can do we don’t know anything about it and refused to even come to the room denied it being there even with showing photos, was told “too bad” I’ll never stay here again. The floors were soaked right thru the main level from the pool. Tried to call prior to even arriving at the hotel and the front desk continuously put me on hold and I was still on hold while I arrived to see her sitting on her phone without anyone even there. What an absolute nightmare of a situation. 10/10 will never ever go back to this hotel!
10/10
Exceptional
24 Jul 2026
Wallace
Staff were amazing!
8/10
Excellent
24 Jul 2026
Kendra
Property was clean, and room was spacious.
I fell hard coming off the elevator due to wet floor. The sign should have been visible from the doors (straight ahead) and not to the left where people can’t see the sign until they turn the corner.

Not allowed to bring water, but during the adult swim times there were guests drinking wine and other beverages.
The hotel staff said the people were charged, but still allowed to drink?
8/10
Excellent
23 Jul 2026
Terri
Hotel was nice and excellent location. Road noise was noticeable but not too bad
10/10
Exceptional
22 Jul 2026
Curt
It was a very good stay. We actually ask to check in a half hour early and they made it happen.
10/10
Exceptional
22 Jul 2026
Cynthia
The breakfast lady was AMAZING for our allergies. She checked labels quickly and showed us what was safe for us. She was really great and we are VERY grateful!!
10/10
Exceptional
15 Jul 2026
Cheri
Rooms and hallways are being renovated beautifully. I’m so glad I chose this hotel and stayed in a nicely renovated room. Everything seemed to be well looked after even though going through renovations. The specialty coffee machine and water cooler is a nice addition.
Self
6/10
Pleasant
14 Jul 2026
Michael
The room was large and so was the bathroom. The hotel could use an update. Staff members were friendly and provided good service. The breakfast was excellent and had full hot and cold food options.
10/10
Exceptional
13 Jul 2026
Jun
Good liocation
10/10
Exceptional
12 Jul 2026
Yvonne
Rooms were clean. Pool was clean. Renovations ongoing throughout hotel but noise and disruptions were kept to a minimum. Staff are extremely helpful and friendly.
Family_with_children
10/10
Exceptional
12 Jul 2026
Corri
Staff were helpful and polite, despite being busy. Rooms were clean, and big free breakfast buffet was amazing! I didn’t make it into the pool as it was pretty busy with lots of kids/families, but glad they do have adult only hours 10-12 if I had wanted to wait.
Family
10/10
Exceptional
11 Jul 2026
Lori
Room was recently renovated. Great hot breakfast.
Friends
8/10
Excellent
11 Jul 2026
Barrie
The stay was a short one. Staff was very friendly. I appreciate that. Hotel was clean. Looks that they are making some room upgrades. All in all. Very good.
Friends_and_family Family
2/10
Poor
11 Jul 2026
Chris
Very clean and quiet
Family
10/10
Exceptional
10 Jul 2026
Michelle
We loved this hotel! The room was great for the six of us (2 adults, 3 kids and a babe), the pool was awesome and the breakfast was excellent! They also have washer and dryer that is easily accessible, which I really appreciated. My son forgot his wallet behind and they messaged us right away to let us know and organise its return. We will definitely stay again.
Family_with_children
10/10
Exceptional
10 Jul 2026
Rene
Excellent place. Very clean and roomy and great price
Family
4/10
Poor
10 Jul 2026
Darren
Beds are very uncomfortable, stairs going up slide seem like they are falling apart. Very run down
Family_with_children
6/10
Pleasant
09 Jul 2026
Debbie
The AC had a mildew smell, so I shut it off and so I aired out the room and kept it off. The highway was quite loud from the room and the mattress was the softest foam mattress I have ever slept on. It was pitted out from others sleeping on it. Not great if you have back pain. And the pillows were quite puffy. Everything else was great.
Self
10/10
Exceptional
06 Jul 2026
Frédéric
My family staying was very amazing
Family_with_children
10/10
Exceptional
06 Jul 2026
June
I loved that between 10pm and midnight the pool was for adults only. The staff were cheerful and all tried to make you feel welcomed. Honest the staff made it the best experience. They are in the middle of renovations but would come back
Partner
6/10
Pleasant
04 Jul 2026
Jennifer
Towels in the swimming pool area is not enough.
Family_with_children
8/10
Excellent
03 Jul 2026
Kelly
Badic hotel
Clean and staff was friendly and helful
10/10
Exceptional
02 Jul 2026
Shari
It was a great stay.
2/10
Poor
02 Jul 2026
Paige
Mold in the shower,
10/10
Exceptional
02 Jul 2026
Michelle
Great room!
Family_with_children
4/10
Poor
29 Jun 2026
Angie
The building itself was decent, pool & breakfast but the room was not good. The bed was beyond uncomfortable x2 in our room & the pillow cases were made of plastic, worst sleep I’ve had in any of my hotel visits. If your looking for a goodnights rest this is not the hotel for you
Family_with_children
8/10
Excellent
24 Jun 2026
Dan
Starr great!
Considering the construction it good.
I would stay again!!!!
Partner
8/10
Excellent
24 Jun 2026
Debora
Great but going through renovations. I suggest you let a person know ahead this is going on . I suffer with allergies and this affected me. Thanks
Family
8/10
Excellent
22 Jun 2026
Denise
Room was quiet surprisingly given the amount of kids staying there. Bed was comfortable. Breakfast was good.
Partner
10/10
Exceptional
21 Jun 2026
Jaswinder
Staff was really good. Everything else was good too.
2/10
Poor
21 Jun 2026
Timothy
Had coffee in the reception area great breackfast
4/10
Poor
20 Jun 2026
Khurram
Room wasn’t clean. Found hairs on the bed & shower gel was out. Called front desk but no help. Terrible experience
8/10
Excellent
16 Jun 2026
Akulino
Staffs
10/10
Exceptional
15 Jun 2026
Craig
Great staff. Very clean and comfortable rooms. Spacious as well
Partner
8/10
Excellent
04 Jun 2026
Trevor
Great breakfast, clean rooms
Family_with_children
10/10
Exceptional
03 Jun 2026
Danielle
Super clean rooms, incredibly friendly and kind front desk, great breakfast selection! Will be back for sure.
Friends
10/10
Exceptional
27 May 2026
Charlene
Pleasant staff
8/10
Excellent
24 May 2026
Christina
It’s in a convenient location with continental breakfast. Staff are always friendly. The pool was way too cold this time. We were surprised by this. We don’t stay in the pool too long this time.
Family_with_children
10/10
Exceptional
20 May 2026
Robin
Breakfast was great. The shower was awesome, good pressure. Bed was very comfortable. Nice sized room!
Self
8/10
Excellent
18 May 2026
Leslie
Currently the hotel is undergoing renovations but it was still business as usual. Nice room. Will be a very nice place once the renovations are completed.
Partner
10/10
Exceptional
16 May 2026
Jolleen
Room was clean and fairly quiet, bed was comfortable, easy location and good
Parking. Would stay agaon
Partner
2/10
Poor
14 May 2026
Reanna
Check in was easy enough, and the girl at the front counter was friendly. When I got to my room, the first thing I noticed is that the bed seemed small for the king size bed that I booked. For a reference I’m just over 5 feet tall, and when I laid across the bed sideways, my head touched one end, and my feet dangled off the other. It seemed more like a queen size bed that a king size bed. I called the front desk and they insisted that it was a king size bed. The bed itself had urine stains on it, as well as some stuff on the side that looks like it could’ve been blood. There were also spots on the wall that looked like they could be blood in the bathroom. The tubs are old anddefinitely not deep enough to soak in. There was also what appeared to be mould growing on the caulking in the bathroom. The area itself is very good, lots of food choices around and easy to find off of one of the main roads in Edmonton. They are currently doing renovations, so hopefully the property improves. But I will not be staying here again, even though I’m the best western member, my staywas very disappointing.
Self
10/10
Exceptional
13 May 2026
carmen
Great breakfast
Clean room
Self
10/10
Exceptional
08 May 2026
Lisa
Great service, hotel being renovated, so got a good deal. Hubby used the gym, breakfast was hotel breakfast, but had gluten free bread & dedicated toaster and very helpful person Anu.
Partner
10/10
Exceptional
08 May 2026
Iryna
Amazing front desk team. Nice and clean room, perfect stay overall
Partner
6/10
Pleasant
08 May 2026
Jennifer
Smaller parking lot for the amount of rooms offered.

Noticed a few ants in our room on the second floor.

Wallpaper in hallways peeling up (currently under construction)

Breakfast menu only offered to higher valued/more expensive rooms.

Room overall was very clean.
Partner
10/10
Exceptional
07 May 2026
Roland
Our room was quiet, clean and comfortable. The staff members we dealt with were very friendly and helpful.
Partner
10/10
Exceptional
07 May 2026
Craig
Good clean room, great staff and comfortable bed
Self
8/10
Excellent
01 May 2026
Phil
I was impressed overall with this property. I was very disappointed that at every turn there was a prompt for me to provide a tip to the staff, even after checking out when being asked to provide a review. If their staff needs the tip to supplement their income that is on the hotel chain to pay them adequately, not on the guest. A tip for going above and beyond is one thing, but them leaving a manufactured business card in the room asking us to use the QR code to tip the housekeeping staff is offensive.
6/10
Pleasant
30 Apr 2026
Andy
Hotel is a construction zone with many things out of order
Family_with_children
10/10
Exceptional
29 Apr 2026
Shelly
Always pleased with our stays.
10/10
Exceptional
28 Apr 2026
Desiree
.
10/10
Exceptional
28 Apr 2026
Judy
Very good overall. Currently working on renovations so a bit of disruption but no problem for guests. Room was great. Breakfast was very good. Another family member stayed there as well, we checked in at the same time, bit of an issue with his reservation. The young lady working the front desk went above and beyond to assist. Excellent service. Polite, courteous, knowledgeable, helpful. Not sure of her name but she was great 👍
Family
8/10
Excellent
26 Apr 2026
Carol
Staff helpful and called up to let me know I'd forgotten my water bottle at the check-in desk. Room was clean and quiet.
Self
8/10
Excellent
26 Apr 2026
Peter
Nice pool and water slide.
Great staff.
Partner
10/10
Exceptional
23 Apr 2026
Earl
Staff are great especially in the breakfast area
Partner
2/10
Poor
23 Apr 2026
Christine
Booked this stay through Hotels.com expecting queen beds as advertised, but the beds in our room were noticeably smaller and felt like full/double size. When we raised this with the hotel, we were told all beds were the same and that we would have to pay extra to upgrade, even though we had already booked based on the listing.

There were also several issues with the room itself. The shower pressure was very weak due to a faulty diverter, and the carpet did not appear clean.

Overall, this was disappointing because the room did not match the expectations set by the listing, and there was little effort to resolve the concerns during our stay. I would recommend confirming bed sizes directly with the hotel before booking.
10/10
Exceptional
22 Apr 2026
Karen
Good
Self
10/10
Exceptional
21 Apr 2026
Joey
Nice
8/10
Excellent
20 Apr 2026
Kerrie
No complaints. Under Reno’s so that was a bit of an eye sore. Breakfast was fantastic.
Family
8/10
Excellent
19 Apr 2026
Emil
It was alright
10/10
Exceptional
17 Apr 2026
Michelle
Clean, friendly staff. Nice bed
Self
10/10
Exceptional
16 Apr 2026
Nicole
The front desk staff was amazing. Friendly, accommodating, made us feel comfortable. He spoke perfect English. Coffee/cappuccino/latte machine and water cooler in the lobby are much appreciated. Very basic breakfast, it’s okay. Spacious rooms.
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Christine
Room was clean; staff were friendly.
Self
10/10
Exceptional
06 Apr 2026
Tracy
Lovely thoughtful hotel
8/10
Excellent
06 Apr 2026
Leslie
Good stay.
Family
4/10
Poor
06 Apr 2026
Shelly
First time I have ever had a front desk call my room at about 7/8 at night to see how are room was. Considering I was resting it wasn’t appreciated at all. Kind of made us Leary if they were scoping it out.
10/10
Exceptional
02 Apr 2026
Sarah
Breakfast was fresh with lots of options. Pool and room were clean. Friendly staff.
10/10
Exceptional
30 Mar 2026
Lillian
Friendly staff. Pool was great for the kids
Friends_and_family Family
6/10
Pleasant
29 Mar 2026
Dale
Not as much parking as needed for the amount of rooms
Partner
4/10
Poor
22 Mar 2026
Kathy
The room needs a full overhaul. Rusty bathtub, painted wallpaper patches, thread bare carpets. Would not stay here again
8/10
Excellent
22 Mar 2026
Yoland
This facility was good! It is starting to show its age however most things worked well! Breakfast was very good and better than other competitors in the area! The parking lot is tight if you are driving a full size truck but seems to be the general trend with big chain hotels. Costs per room have increased in this part of town!
Partner
10/10
Exceptional
21 Mar 2026
Craig
Hotel was clean, pool was fun, breakfast was great every morning, staff was nice and professional.
Family_with_children
10/10
Exceptional
21 Mar 2026
Wanda
Rooms are very nice and clean but bed linens could use an upgrade. Pillows weren’t great…wish I would have brought my own.
Nice and quiet despite a number of sports teams staying at the same time.
Family
8/10
Excellent
19 Mar 2026
Brandon
Breakfast was excellent everyday! The bed and pillows did not meet our expectations.
Partner
10/10
Exceptional
16 Mar 2026
RICKY
The front staff were engaging and very helpful.
Anon ( i think) in the b fast kitchen was amazing as well.
Above+beyond.
We will def be back :)
Friends_and_family Family
8/10
Excellent
15 Mar 2026
leonard
Full breakfast are only eggs & sausage plus the kitchen staff standing around like a guard watching your every move. I wish they have a better pillows. Other than that the rest are exceptional for the price!
10/10
Exceptional
14 Mar 2026
Sharyn
The staff was so helpful
Family
10/10
Exceptional
12 Mar 2026
Lorne
Friendly staff, clean room, excellent pool area
8/10
Excellent
12 Mar 2026
Sandra
Pool was closed.
8/10
Excellent
08 Mar 2026
William
Staff was very friendly.
Partner
6/10
Pleasant
05 Mar 2026
Stuart
We had to move our room after our first Saturday night. Very loud with kids and then with staff making breakfast in the morning.
We did notice kids were very disrespectful to your staff. Where are the parents?
Partner
10/10
Exceptional
02 Mar 2026
Joanna
We came for our daughters soccer tournament and we always choose to stay here instead of with the team because this hotel is better quality, bigger rooms and complementary breakfast for the same price as the hotel next where the rooms are smaller, tiny pool and no breakfast included. This hotel give you more for your money and a very enjoyable experience.
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Glenn

Everything was great. The staff seemed really courteous, especially lady in the front desk.
Family_with_children
10/10
Exceptional
27 Feb 2026
Michelle
Had a great stay!
Partner
10/10
Exceptional
17 Feb 2026
Sophie
Staff was super friendly and accomodating.
Family_with_children
8/10
Excellent
14 Feb 2026
Amy
4 stars
Leisure Family_with_children
8/10
Excellent
08 Feb 2026
Jamie
Goid rooms.
Leisure Family
8/10
Excellent
30 Jan 2026
Keith
Everything was fine. Great stay.

Location & surroundings

Best Western Plus South Edmonton Inn & Suites
1204 101 Street, 1204, Edmonton, Canada

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Best Western Plus South Edmonton Inn & Suites

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