Name: Holiday Inn Johnstown-Downtown
Address: 250 Market Street, Johnstown, 15901, US

6/10

Pleasant

18 Jul 2026

Mark

Bar/restaurant was closed for construction…and wasn’t shared when making reservations.

Friends

8/10

Excellent

14 Jul 2026

Jennifer

In process of renovating the hotel but they kept the general areas clean and the renovated rooms were nice. Elevator is a little sketch.

Family_with_children

10/10

Exceptional

14 Jul 2026

HOWARD

The hotel is in the final stages of a complete renovation. Our room was immaculate with the most modern amenities. However, the drawbacks were some construction materials on the floor in certain areas (this is understandable) and the restaurant was relocated to the new conference room. We had breakfast twice. It was hot and delicious and hostess Kayley could not have been more attentive! We can’t wait to return for vacation next year when all the work will have been completed!

Partner

2/10

Poor

13 Jul 2026

Angela

This was, without question, the worst hotel stay I’ve ever experienced.

When we arrived, our room had a terrible odor. After leaving the room for training Saturday morning and returning Saturday evening, one bed was only partially made, while the other wasn’t made at all. It was messier than when we left. Housekeeping standards were completely unacceptable.

The hotel itself had numerous issues. The parking garage was extremely difficult to navigate because vehicles were parked sticking out into the drive lanes, making it nearly impossible to get through in some areas. The elevator was out of service, and the pool was also closed, eliminating amenities we expected during our stay.

There was a wedding taking place during our visit, and guests were openly smoking marijuana in the parking garage stairwells. The smell was overwhelming and created a very uncomfortable environment.

The most disappointing part was the response from the front desk. When I asked to speak with a manager regarding the many issues, I was told they didn’t have a business card or phone number to provide. When I expressed my dissatisfaction and asked about a refund, the front desk employee jokingly said she couldn’t refund my money because she’d “have to come live with me, and she’s expensive.” While I understand it may have been intended as humor, it was completely inappropriate given the circumstances and did nothing to address the serious concerns with our stay.

Business

10/10

Exceptional

13 Jul 2026

Ernest

Quiet rooms, great staff, and easy parking at adjoining parking garage.

Family

4/10

Poor

12 Jul 2026

Damon

Ask about the pool and other things before you book

Partner

10/10

Exceptional

05 Jul 2026

Lakeea

We celebrated our family reunion in Johnstown and stayed at this hotel. The time we spent here was lovely! The staff truly amazing. I look forward to our next stay here!

Family_with_children

10/10

Exceptional

25 Jun 2026

Sara

We had a wonderful experience

Partner

6/10

Pleasant

20 Jun 2026

Patricia

The amenities were unavailable. No pool, no fitness center, no business center, no sundries available. Even the restaurant/ bar were disappointing. Food was undercooked.
The hotel had LESS to offer than the 2-star Comfort Inn. I should have booked there.
The cost was not fair for the value.

Family

8/10

Excellent

10 Jun 2026

Scott

The game machines did not work properly.

Friends

2/10

Poor

18 May 2026

Ashley

For the price of the room you would think they would have had vending machines to get drinks and snacks from since the restaurant was closed on Sunday but when asked about vending machines was told go to sheetz was the worse stay especially when they didn’t have any thing to offer I would never stay there again for that price

Partner

6/10

Pleasant

18 May 2026

James

The hotel is undergoing renovations, most notably in the hotel entrance towards the bar and dining room.

There was some confusion about parking in the parking garage. Apparently I had to pay a fee for that, but that needs to be checked on my receipt. The parking was free over the 4 decades I visited the hotel. I cannot find my receipt. I apparently did not pick it up.

The karioke music Saturday evening was so loud that conversation in the dining room was often drowned out.

Self

8/10

Excellent

15 May 2026

Jeanine

No pool, sauna, hot tub or fitness room. Didn't know property was being renovated before booking. Restaurant at the hotel closed. Luckily found several neighborhood restaurants to go to.

Friends_and_family Family

8/10

Excellent

13 May 2026

Darlene

Clean room. Lobby was under construction.

Partner

8/10

Excellent

04 May 2026

Linda

We were looking forward to using the pool but found out when we arrived that renovations onsite would not avail us of that easy option. Our room was great, it's just the general reception area that was unfinished.

Partner

4/10

Poor

11 Apr 2026

Chad

The only reason I choose this hotel was for the pool and hot tub which were under renovation so could not use them they could have sent an email stating this and I would have chosen a different location for half the cost if I didn’t want a pool! there are no vending machines or in hotel options to get a drink you have to leave the property if you need a drink or snacks. definitely not choosing this hotel next year for my daughters dance competition was a waste of time and money.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Vincent

No breakfast. Bar/restaurant closes from 2-4.

Partner

6/10

Pleasant

27 Mar 2026

Jeffrey

Under construction. Had to pay for parking

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Dana

Very clean and updated. My only petty complaint would be the water pressure of the shower.

Partner

2/10

Poor

20 Mar 2026

Ashley

Hot tub, gym, and pool closed. NO mention of this ahead of stay. Booked because of the pool. Was under construction and many areas blocked off because of this. Found out upon arrival.

Family_with_children

8/10

Excellent

25 Feb 2026

Brian

Recently renovated lobby; comfortable beds; excellent room bath. K

10/10

Exceptional

23 Feb 2026

Jack

The people at the front desk were amazing as usual!!!

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Brittany

Clean room, water wouldn't get hot, pool was out of order and will be for awhile, make sure you call.

2/10

Poor

01 Feb 2026

Rebekah

Checked in and the beds were not made. The chairs were pushed in the corner. The tissues were on the floor.

Business Family

10/10

Exceptional

25 Jan 2026

Dennis

Room was very clean. Check in and out very efficient.

Family

10/10

Exceptional

04 Jan 2026

Jonathan

Friendly and helpful front desk guy

6/10

Pleasant

03 Jan 2026

Kimberly

Renovation of pool area was a bit inconvenient and not released with booking.

8/10

Excellent

22 Dec 2025

Peter

Yes, eveything was great except breakfast.
Entree way to salty. Our waitress was fantastic. Could not say how nice a person she was.

2/10

Poor

16 Dec 2025

Michael

Kept my deposit. For why? No one told me why.
Theft is my guess.

Was only there for 7-8 hrs.

No place to park my truck.

Breakfast isn’t included.
It’s a whole separate ordeal.

Refrigerators DO NOT get cold.

Business

2/10

Poor

16 Dec 2025

Michael

For starters, the holiday inn has charged me my deposit and not returned the amounts. I was there on 2 separate stays. 12/3-12/4 wed night and 12/8-12/11, a 3 night stay. They decided to keep $5 from me for each night I was there and all I did was sleep.
Their refrigerators DO NOT get cold. I had allergy medication with me that needs to stay cold, and that was a no go on both stays. They let me check a third room, again no good. Warm refrigerators.
Then when the AC / heater turned on, my allergies went through the roof to the point where I couldn’t breathe right to even sleep. I had to turn the AC / heater off, which made to room 55° most of the time. There must be a lot of dust or mold in the HVAC units.
Not to mention the place is under renovation and there’s next to nothing to do in the hotel because everything is shut down.
Pool is drained, workout room is closed down, but not one sign anywhere telling you this.

Wouldn’t recommend.

P.S. I want my money back that you chose to keep without stating what for.
If I took something that would be considered theft, but you don’t return my deposit and that’s not theft?

Business

10/10

Exceptional

14 Dec 2025

Jim

No complaints at all. Great location.

Business_and_leisure Self

2/10

Poor

01 Dec 2025

DeVeria

Heat did not work well; it ran for about 30 min and then the a/c came on. We were up all night both nights cutting it on and off. We complained every day and nothing. The front desk clerk did come up the last night to try to help but she couldn't do anything. I left my number for a manager to call me for some type of resolution and nothing yet.

Leisure Partner

4/10

Poor

29 Nov 2025

Beth

zero amenities were available as listed when I booked the room. construction was happening and the staff/management did nothing to try to make our stay a little better for the price we paid. It is the most expensive hotel in Johnstown and there was nothing to show for it. There was not even extra coffee pods to refil our in room coffee after our first night..... This was our second time stayng here and it will be our last.

Leisure Family

4/10

Poor

24 Nov 2025

John

Staff was certainly courteous. Room clean. However, the shower/sink water was light brown, then cleared up in a few minutes with each use. Perhaps due to the extensive maintenance/remodel work being done throughout the building. The room had, get this, not a single electrical outlet. The makeup/computer desk was right up against the heater/airconditioner blower outlet. Also, the toilet was apparently powered by a jet engine. We've never heard one so loud. Mildly overpriced for this level of accommodation.

Business_and_leisure Partner

10/10

Exceptional

08 Nov 2025

Carole

Room was newly refurbished, beautiful and pretty quiet despite a full hotel. Staff were all quite friendly, entertainment close by and wonderful restaurant on site.

8/10

Excellent

19 Sep 2025

Kelly Denise

In the downtown area of Johnstown. They were under renovation. I did not like this part. I did not know they charged for parking.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Kim

The front desk staff was very courteous and helpful. ( Both the woman who was working on Saturday and tge msn who was working on Sunday. )

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Theresa

Nice accommodations.
Pleasant staff and clean room.
The dinning room was a true bonus

Leisure Friends

6/10

Pleasant

13 Sep 2025

Walter

Didn’t even stay. You guys can keep the money. The entire downtown is run down, random people all around, and smelled of weed. It was very dirty and felt dangerous. No way I was leaving my motorcycle out there to be stolen or vandalized. If the truth hurts, clean it up.

Leisure Self

8/10

Excellent

08 Sep 2025

Laurie

Property is under a major renovation. We were not made aware and there was construction going on adjacent to our room… our first day we listened to hammers all day.

Leisure Family

10/10

Exceptional

07 Sep 2025

John

Hotel was clean and quiet. Beds were comfy. Liked that the hotel had a restaurant/bar inside!

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Stacey

The property is in the middle of renovations and is very lovely inside. It has a nice restaurant. The new toilets are power flush. I understand the reason for them, but we were awake from 3:00 a.m. on, because you could hear the neighboring toilets when they were flushed. This is a very nice hotel but in my opinion, it's expensive for not including free breakfast. There was also a fee to park. Not sure what there is to do in that area, as we only stayed there because we were dropping our son off at college.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Anna

Great place to stay the night!

Leisure Family

8/10

Excellent

02 Sep 2025

Erika

Visiting from OZ.

We were very happy with the room. The only negative part to the room is that it did not have a microwave.
The breakfast was the best we have for the 3 and half weeks we were in the USA.
We ate at the restaurant at night time and we could no complain at all the food was good.

Partner

10/10

Exceptional

25 Aug 2025

Jonathan

EV charging

Leisure Self

4/10

Poor

17 Aug 2025

Anthony Joseph

The lobby has an immediate musty odor upon aarrival. As you look around it is apparent that most common areas are dated, worn, and dirty. To get to the pool you pass employees o ly areas with trash bags in hally way and a few tripping hazards. Staff at front desk was very curt and unwelcoming. No water or refreshments to greet guest. The room was in very nice condition, clean and newly renovated.
Location is great. The value is questionable. Top dollar for the area , but not a top dollar type of proeprty or service.

Business_and_leisure Partner

10/10

Exceptional

11 Aug 2025

Chris

Very fine!

Leisure

6/10

Pleasant

02 Aug 2025

Gordon

Room not ready until 7 pm. Tv not functioning. Room was clean and new.

Leisure Family

10/10

Exceptional

02 Aug 2025

Torrance

Nice and friendly staff. The restaurant was amazing.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Michael

Courteous and Friendly

Manager checked me in. Very friendly and courteous. She put me in a room in the newly renovated area of the hotel.

Self

8/10

Excellent

13 Jul 2025

Gennie

We enjoyed our stay. Staff was helpful and friendly. Property has a parking garage. They do not have vending machines for snacks, there is no complimentary snacks or drinks. Previous hotels we stayed in had these items but a bad nights sleep. This was a great night sleep with no complimentary stuff. Pick your lesser evil.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Angela

We truly enjoyed our stay here!!! Excellent hospitality and we loved the restaurant,
Harrigans - great breakfast and dinner!!!

Leisure Partner

10/10

Exceptional

03 Jul 2025

Dorothy

Very helpful and friendly staff

Leisure Partner

4/10

Poor

06 Jun 2025

Christina

I did like that they had a garage. Didn’t get to really see the hotel because we arrived later in the day and most of the stuff inside the hotel were closed. There were also a few hiding fees for stuff to park in the garage a hold on my card for items that might be purchased in the lounge etc. tell this up front on Expedia. It was overly pricy for a 1 night hotel stay as well.

Leisure

10/10

Exceptional

01 Jun 2025

William

Very satisfied with our stay. We were able to check in early so that our baby had a quiet place for his afternoon nap. Everything was very convenient and comfortable, and the staff professional. They seem to be doing a major renovation but it didn’t impact our stay at all.

Friends_and_family Family

6/10

Pleasant

21 May 2025

Ashley

Would skip it next time…

I am really disappointed. I chose this hotel over others in the area that were rated the same but much lower priced because of the hot tub. I get there and it’s closed, my daughter had no hot water at all. Mine was lukewarm. The ice machine on my floor wasn’t plugged in. No vending machines and the safety chain on our door was installed upside down so you couldn’t use it. The lady at the desk said this was actually the case with a lot of rooms so that’s even more concerning. The deadbolt for the adjoining room door wasn’t lined up totally right so it just touched… it didn’t actually lock. Then there was the white substance all over the desk and curtain… I seriously don’t even want to think about what it could be… so nasty.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Shamequa

I had a wonderful experience at this hotel. It was a last minute find for a graduation and I’m so glad I chose this one! All of the staff was friendly, including Mr. Rayan / Ryan who highly recommended the restaurant that my family was able to enjoy during their stay. He was also a friendly face to see around the property. The rooms are amazing . Wonderful size, clean, and I had a decent view. I just feel they need more outlets (but it could’ve just been my room. There is also a bar/restaurant within walking distance that had a tasty Salmon. Overall, I highly recommend this beautiful town and hotel!

Leisure Family

2/10

Poor

09 May 2025

Rebecca

Seeiously

Leisure Family_with_children

8/10

Excellent

04 May 2025

Susan

The ice machine did not work on our floor. There were no vending machines at all in the hotel. If you wanted any beverage, i was told to go to the restaurant and get a to-go cup. It would have been nice to have been told this at check-in, along with breakfast info, etc. Calling the front desk went to 12 rings, twice. The tub was extremely slippery. I dont know why hotels even have tubs/shower combos anymore. The are dangerous. A walk-in shower is perfect.

Partner

6/10

Pleasant

28 Apr 2025

Ray

Not many hotels are truly quiet anbd this one was no exception. Hallway traffic way too loud even during quiet hours and I was put in a room right behind the elevators which should be seriously soundproofed. Okay stay, definately not a \"must stay\" if I go back to Johnstown

Leisure Self

6/10

Pleasant

24 Apr 2025

Brandy

Sketchy Parking!!

The hotel seems to be going through a remodel. Hopefully the rooms will be updated soon. The beds were comfy and the staff that we encountered were absolutely wonderful and so friendly. The kicker is the parking situation. I’ve never felt more sketched out than I was when I was parking at around 10pm. There was an obvious drug deal going down and I felt very unsafe. Do yourself a favor and make sure you are in the hotel before dark.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Brett

Quick concert trip

Very nice & clean. The pool hot tub sauna area was also A+. Convenient attached restaurant with a variety of tasty food. Doing some renovations, yet still was quiet overall. Staff were helpful & friendly too.

Partner

8/10

Excellent

08 Apr 2025

Valerie

It was convenient

Leisure Family

6/10

Pleasant

02 Apr 2025

Heather

Not A bad place to stay!

8/10

Excellent

01 Apr 2025

David

Loved the pool and hot tub!

Leisure Family

8/10

Excellent

31 Mar 2025

Alexandra

There for a cheer competition weekend. The rule you had to sign at the front desk were oretty 0

Business

10/10

Exceptional

31 Mar 2025

Dakota

The restaurant and bar here were incredible.

2/10

Poor

30 Mar 2025

Courtney

DO NOT book/stay here! Terrible experience here this past weekend. We traveled for our daughter sporting event at summit area- I would save $$$ and drive 12-15mins to a cleaner safer area with restaurants, adequate parking! This hotel is under renovation, our room smelled like sewage, the toilet was struggling to flush and was extremely loud. They advertised an indoor pool but they did not have it available for guests and had everyone checking in sign a form saying we’re “ok” with the pool being closed. They do not have a continental breakfast like most other hotels: They have a full-service restaurant connected to the hotel my husband, daughter and I were staying yet. We were only given two breakfast vouchers per day. We were told children eat free for breakfast that we didn’t need a voucher for her first day we eat breakfast on Saturday no problem. Sunday comes around. We need to pay free/ included breakfast was not offered management and the waitress straight up Told my husband and I that since it’s competition weekend and there’s a lot of kids that although they always do kids eat free during the week and weekends they’re not doing it this weekend so even though we were registered guests at the hotel we still had to pay for breakfast. Our server at the restaurant was actually very friendly and very good but the food was terrible so save yourself the money and go to sheetz. The area itself is a dump- the parking is terrible! Small ramp for oversized trucks/suv! Avoid!

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

Stephen

Parking not Greatest. Nice quiet stay. Clean pool.

Leisure Family

10/10

Exceptional

23 Mar 2025

Lisa

Nice and quite

Leisure Family

8/10

Excellent

17 Mar 2025

Shawn

There's construction in the hotel. Be sure to ask for a room as far away as possible from it as it's very noisy M-Sat 9-6:30pm.

Leisure

10/10

Exceptional

17 Mar 2025

debra

Gutfeld Trip.

I loved this hotel.Clean room, comfortable bed,great breakfast.The indoor pool was awesome.Quiet great shower pressure.

Partner

8/10

Excellent

15 Mar 2025

glenna

Property clean. Nice location,clean

Leisure Partner

2/10

Poor

09 Mar 2025

Tabitha

Got harassed by a group drinking at the bar. Hotel staff Molly i think her name was, called the police on me while there was 30 of them.
Im floored, embarrassed, shook and more.
The hotels cameras are not operating and the peephole in the door can be seen they both ways.
Worst experience in any hotel of my life.

Business Family

8/10

Excellent

01 Mar 2025

Daniel

There was a charge for parking in a garage that was not disclosed when booking the room .One would think parking would come with the room. Also, I was charged $15 for a hair dryer that I can neither confirm or deny that we had one in the room. My wife and I don't use them. I called to discuss and the supervisor never returned my call to the best of my knowledge.

Partner

10/10

Exceptional

25 Feb 2025

Mary

Great stay

They are doing construction on the hotel which i love to see but our truck is too tall for the garage and it made parking harder. I just wish id of known.

Partner

10/10

Exceptional

24 Feb 2025

Paulette

Staff was very friendly. I will come back.

Leisure Self

6/10

Pleasant

18 Feb 2025

FUJILYN

There was loud banging early in the morning. They were doing repairs 2 rooms down the hallway from our room!

Business Family

10/10

Exceptional

17 Feb 2025

heather

We were blown away with how lovely this hotel is. So many beautiful touches- and so clean! We had dinner in their restaurant, which was top tier! There was a very nice car for drinks as well. The swimming pool was a maintained as was the hot tub and sauna. The gym workout area was small but had everything you could need. We arrived early and were permitted early check-in, which was just great. Will definitely stay there again.

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

Michele

Conveniently located. Nice property. Great restaurant / bar on site.

Leisure Partner

8/10

Excellent

08 Feb 2025

Randy

Walking distance to the arena for the show.

Leisure

10/10

Exceptional

03 Feb 2025

Ann Marie

Stayed at the hotel for a cheer competition. Rooms were clean and spacious. The pool area was nice and fun for the kids.

Leisure Family_with_children

6/10

Pleasant

02 Feb 2025

Samantha

Was disappointed that there wasn’t a continental breakfast as advertised

Leisure Family_with_children

6/10

Pleasant

26 Jan 2025

Maria

The staff and the room we had was great, but when we used the ice machines little black specs were all in the ice.

10/10

Exceptional

15 Jan 2025

Kerry

Awesome stay

10/10

Exceptional

15 Jan 2025

Stephanie

No real complaints.
The room was spotless.
Cozy and comfortable.
Employees friendly and accomodating.
Restaurant within was great!
Food was good and so was the service.

Business Family

6/10

Pleasant

10 Jan 2025

Francis

The TV in my room was small and impossible to use.
Although the hotel was rated as the best in the town, I found it pretty old looking and never updated.

Leisure Self

8/10

Excellent

04 Jan 2025

Amie

Holly the front desk receptionist was amazing. She was very knowledgeable and friendly. Expedia was not very good with the check in process, Holly went above and beyond to ensure everything was good.

Business

2/10

Poor

29 Dec 2024

Bob

Didn’t have a room for me when I showed up to check in. Was told they’d call me in 20-30 minutes when they did. Sat at the bar for more than an hour before deciding to just go to a different hotel and when I went to the front desk to cancel was told the miraculously had a room now. Left anyway

10/10

Exceptional

28 Dec 2024

Sheila

The hotel is well-run and in great condition, the staff is friendly and helpful, and the restaurant is very good! The hotel is very close to the Johnstown Flood Museum and historic buildings. We are enjoying our stay here! :)

Leisure Partner

10/10

Exceptional

28 Dec 2024

Phyllis

Excellent dining menu!

Leisure Family

10/10

Exceptional

19 Dec 2024

Francisco

Nice and warm room. TV and Internet perfect.

Leisure Family

8/10

Excellent

16 Dec 2024

David

I stayed at this hotel so i could walk to the arena and the event was moved last minute to the Pitt-Johnstown campus. It wasn't the hotels fault and i would definitely stay here again if i ever had a need to stay in Johnstown, PA.

10/10

Exceptional

15 Dec 2024

Abe

What a fantastic experience. From the first person that greeted us, to the restaurant staff, the room and even checking out. I would gladly stay here again and would highly recommend this location for a trip. I have to say that the person that checked us in was a lovely person and explained everything so well.

Leisure Family

10/10

Exceptional

14 Dec 2024

Eric

Decorated very festive and food was fantastic!

10/10

Exceptional

09 Dec 2024

Crystal

I forgot the lady at the front desks name when i checked in on 11/30 at arount 7pm, She had short, short blonde hair and glasses. The women was so friendly and helpful. I enjoyed speaking with her! She was a big help for sure.

Business_and_leisure Friends

8/10

Excellent

08 Dec 2024

Jeremiah

Parking lot very dark.

6/10

Pleasant

23 Nov 2024

Wilnara

.

10/10