National

10/10

Exceptional

13 May 2026

Richard

Loved the location on the boardwalk and was totally charmed by the hotel.

Partner

10/10

Exceptional

13 May 2026

Anna

Everything was amazing until 1 ring that was left in the room, disappeared. Make sure to leave your belongings in the safe, just in case

Friends

8/10

Excellent

12 May 2026

P

The overall stay was fine, but considering the $700 a night, could have been a little better
The good:
1. The room a good size and the bed and pillows were extremely comfortable allowing us one of the most restful resort stays, significantly better than others.
2. The shower included a separate shower wand, very appreciated and rare to find.
3 The pools and surrounding outdoor areas were clean and well equipped and and outdoor staff was attentive and pleasant.
4. The AC in the room worked great.
5. Great location very walkable to numerous restaurants, shops, beach, etc.
6. Very nostalgic decorating reminiscent of 50-60s Hollywood, unique.

The not so good:
1. The heater in our room didn't work at all. One night came in and 65 degrees wanted it a little warmer, switched it to heat, but the vents continued to blow cold air. So had to turn off AC and extra blanket.
2 the bathroom a little cramped and worn. but expected for an older hotel. However, the lack of an exhaust fan unacceptable.
3. Water pressure was very poor especially when using that lovely shower wand.
4. Blow dryer stopped working the first day. Told the front desk late that morning around 11, along with a towel requests since no house keeping yet. Came back from pool later that day and still no blow dryer, towels or house keeping. Had to call again, and about an hour after that finally recieved both.
Summary: would consider staying again, but at a better price point.

Partner

10/10

Exceptional

10 May 2026

samer

Location

Partner

10/10

Exceptional

10 May 2026

Evelyn

Clean

10/10

Exceptional

09 May 2026

Yotam

Great pools and beach access. Staff were helpful

Self

8/10

Excellent

09 May 2026

Jean

Our first time here and our stay was good. Valet parking only. Valet staff were okay. Arrival was great, departure not so much. Ordered the car from the text message, as requested, and it took forever for them to bring the car around. The front desk staff were fantastic. Very friendly and accommodating. Beach attendants were good. They setup the chairs and umbrellas for six of us, and checked on us throughout our time on the beach. The outside bar by the pool served great drinks and food. Service was a little slow, but they were busy. Elevators are very small. They could barely fit 4 people with luggage. Our room was very clean. A little small, but we had a great view of the pool and the beach. Bathroom was very small. We ate dinner and breakfast in the hotel restaurant. Food was delicious. Dinner was mostly Tapas…so good. Breakfast was good as well. Service was a little slow. If you are in a hurry keep that on mind. Bartender at the inside bar was just okay. Cocktail waitress was great. We stopped by before dinner, and then again for a nightcap, after strolling around and checking out other places along Collins Ave. Overall, we had a good experience, and would likely stay here again if we ever get to South Beach in the future.

Friends

10/10

Exceptional

09 May 2026

erika

The poolside restrooms need a bit of repair. There are a few chipped tiles

Self

10/10

Exceptional

08 May 2026

Diane

Great service and staff

Partner

10/10

Exceptional

02 May 2026

Ashley

ja

2/10

Poor

02 May 2026

Maria

It was clean

Friends

10/10

Exceptional

30 Apr 2026

Anesa

The staff was very friendly and helpful, especially the valet. The room was fantastic and I appreciate that the cleaners changed towels and made the bed everyday.

10/10

Exceptional

29 Apr 2026

Eugene

We had a nice view of the pool and ocean. Love hotel design and vibe. Staff was very attentive and professional.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Heather

The rooms were great and spacious. The location was perfect. We stayed one night before and one night after a cruise and I will definitely do that again!

Partner

10/10

Exceptional

26 Apr 2026

Tracy

Exactly what I expected. The staff was very helpful, specifically the pool staff... Wonderful.
Nice place to relax and unwind.

Self

10/10

Exceptional

26 Apr 2026

Elizabeth

Very cool hotel on a main Street in South beach. With the location, surprisingly it was very quiet and relaxing. Very nice pools and atmosphere. Our room was a little small but other than that it was a good stay.

Partner

8/10

Excellent

21 Apr 2026

Steven

Stayed in Penthouse. Elevator got stuck with us in it. Door would not open. Also every time the elevator moved or was used it would make a horribly loud sound and shake our entire penthouse. We had to buy a box floor fan to try and mask the extremely loud elevator sound. The elevator sound was so loud that we had to sleep on the couch downstairs in the penthouse. Will not stay again if not fixed. Also, the water pressure was very very low and made it hard to shower. Other than that the Hotel was perfect. If the elevator gets resolved we will gladly recommend and stay again.

Partner

10/10

Exceptional

21 Apr 2026

clara

I loved the location the heated pool and the staff helping around the pool. Beautiful.
The maintenance of the building is great. The food next to the pool very good!
What I didn’t like was the constant noise of construction on both sides of the building, even on a Sunday.

Partner

10/10

Exceptional

21 Apr 2026

Heather

Beautiful hotel, quiet and peaceful with great staff.

Partner

10/10

Exceptional

17 Apr 2026

Jennifer

Quiet quarters. Relaxing vibe. Helpful staff. Fabulous pools.

Partner

8/10

Excellent

16 Apr 2026

joseph

Clean

10/10

Exceptional

16 Apr 2026

Maria Fernanda

Wow simply amazing!

Partner

10/10

Exceptional

15 Apr 2026

Mary and Eric

We gave us a room upgrade . Beautiful room with a partial view of the ocean .

Partner

10/10

Exceptional

15 Apr 2026

Renee

The National is such a cute hotel! I had an ocean suite and it was big, clean, great decor and view. The staff is wonderful and we had a blast at the pool cabana and beach. Will for sure stay here again!

Friends_and_family Friends

8/10

Excellent

15 Apr 2026

Darrin

2nd time we have visited The National. Even encouraged friends to come with us this time due to our previous experience. Hotel is nice, clean, up to date, and great access to the beach and usually a great outdoor bar and pool. However, what the hotel failed to mention was that (our favorite amenity) the outdoor bar and sitting area would be shut down both days at 3pm for a private party, and the indoor bar will not open until 5pm. Leaving many guests who expected to use the National facilities for the day to leave property to eat or drink. Which could be ok, but we were never notified of these items when making reservations, during email communication or leading up to our visit. Just the morning of, feel as though better communication should be expected as we could have then made an educated choice about where to stay. Morning of check out, hotel asked about our stay. I told them all was great, except disappointed with issues above. They provided small credit toward the resort fee. However, would have rather had proper communication prior to our stay so we would have known what we could expect, than a small credit at check out.

Family

6/10

Pleasant

14 Apr 2026

Robyn

o

4/10

Poor

12 Apr 2026

Jaimah

I’m not one to ever leave reviews but was so disappointed, made sure to review this place.
Paid extra for an “ocean view” room - well, you could technically see the ocean… but it was super far away and mostly blocked by another part of the hotel - total ripoff. Hotel is old and outdated, the room was tiny and not very clean. Asked valet to have the car ready at a specific time because we had dinner reservations. It wasn’t ready and we waited so long for the car that we almost missed our reservation at a fully booked restaurant. Called the front desk the night before to ask for a late checkout- as we had checked in super late and got back super late, and wanted to get a good nights rest without being rushed to leave in the morning. They said I’d have to call back at 8 am the next morning to ask for a late checkout…. What? On vacation and wanting to get plenty of sleep- but I’ll have to wake up early to request a late checkout?! What a joke. When I did wake up and called the front desk for a late checkout - they had no more available, so had to extremely rush to pack and get out. Would never stay here again. A massive waste of money. Extremely overpriced for the quality of amenities and service.

10/10

Exceptional

12 Apr 2026

Steven

Great in every way.

Family

10/10

Exceptional

12 Apr 2026

Troy

Fun, trendy, attentive service, great location. Highly recommended South Beach experience!

Partner

4/10

Poor

11 Apr 2026

Shawn

Could not see beach from our room

10/10

Exceptional

08 Apr 2026

Robert

Absolutely beautiful property !
Wonderful staff! Always friendly !

Friends_and_family Friends

6/10

Pleasant

07 Apr 2026

Janet

The staff on the beach was we’re not very attentive.

6/10

Pleasant

06 Apr 2026

Evelina

Charge as a 4-5 star hotel but deliver as a 3star hotel on some ”easy to fix” parameters. One size pillow only, to few towels to provide all guests around the pool and at beach, not enough sun beds and you will have to wait for a phonecall to fit in. Some staff also not very friendly..as positive very clean, nice long swimmingpool to swim in and great location close to ocean and lots of restaurants

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Jeffery

Lovely

Partner

6/10

Pleasant

05 Apr 2026

Frankie

Clean room. Great staff. Great food.
Overall Just not up to my standards.

Friends

10/10

Exceptional

05 Apr 2026

Adam Paulo

The National is a pleasant atmosphere every time we stay there. Friendly staff, amazing pool & poolside cabana rooms enhance the experience.

Partner

8/10

Excellent

04 Apr 2026

Luis

Since it was MMW i was not able to enjoy the pool

Partner

10/10

Exceptional

03 Apr 2026

Douglas A

Excellent dinner at the hotel restaurant. Nice hotel bar with fun bartenders. Beautiful deco hotel in great area convenient to Miami Beach and South Beach amenities. Double room had comfortable beds well maintained fixtures. Pool area is relaxing and offers many shaded spots when not sun bathing or in the pools. Pool bar is fun. Adults only policy was a real plus. We'd come again!

Partner

10/10

Exceptional

03 Apr 2026

robert

A magical place on everything

10/10

Exceptional

31 Mar 2026

Amber

I was in Miami for music week and stayed at the National for four nights. This is a crazy time of year and staff can be understandably overwhelmed, but every single staff member at the National was so accommodating, from the housekeeping to the bartenders to the management. This isn’t the first time I’ve stayed at the National, but it just keeps getting better. I love it there and I can’t wait to go back. Extra special shout-out to Margherita (bartender), Alejandro (assistant) and Yaser, one of the most proper GM’s I’ve ever met. He definitely goes above and beyond. 10/10!!

Friends

10/10

Exceptional

31 Mar 2026

Ann

Food excellent & plenty to chose from. Infinity pool was just perfect & plenty of seating around the pool .... providing you got there earlier enough !

Shame that the bar/Infinity pool area does get rented out privately, so we couldn't use it for an afternoon, although the beach is available, sometimes you just want to relax around the pool.

The other pool was cold and seating in the shade, so made it chilly!

Friends_and_family Family

4/10

Poor

31 Mar 2026

Allan

Was excited to use the pool but was required to pay an additional astronomical fee a day in order to access it. This should be standard. Was asked if they can reimburse the resort fee or at least do something, but was only responded with rude responses and dismisses attitude.

Friends_and_family Friends

2/10

Poor

29 Mar 2026

Winette

Super dissatisfied! We paid full price for hotel room and facilities that we couldnt use while the hotel hosted a massive music festival event. We were totally unaware of this and feel like we should have been advised upon booking. Management offered no apologies or compensation.

Friends

6/10

Pleasant

29 Mar 2026

Shay

Never again,horrible

Friends_and_family Friends

2/10

Poor

29 Mar 2026

Phillip

We arrived for our 4th stay
We informed before arrival of the pools would not be available due to the Miami music festival.
The first issue is that the Miami music festival is a front for spring break.
The music blasted for 12 hours a day starting just after 11am.
In our room the noise was so loud you could not ever sleep in the music hours
After the first night I went to reception to see could be done, basically they only could offer ear plugs, so management knew of the issue.
We could not move any other hotels as all was full.
They did try to charge a resort fee although the pool was unavailable and the only access to beach was out the front of the hotel then walk to the next corner down a construction zone and then back to the beach behind the hotel, totally unacceptable
The hotel was full of drunken or drug affected patrons in foyer going to and from the pool party event
On returning from dinner two nights had to get security to clear a way into the hotel.
On Checkout I tried for the second time to discuss my issues with the General manger and after waiting 49 minutes the front office manager appeared to say all hotels have the same sound issues, really our bad luck.
After 3 nights of little sleep and living with a continuous spring break party, I expect a 100% refund as this was a total disaster

Friends

4/10

Poor

29 Mar 2026

francesco

After 3 days of super loud music and not able to access the pool we were refused a one hour later check out on the day of our departure!

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Timothy

We love the long pool at this hotel. But months after we made our reservation and shortly before our trip we got a message saying that they were using the pool for a music festival for two days of our stay and it would not be open to guests. And then they had the effrontery to charge us the resort fee for those days. Really disappointing treatment with no thought to accommodate the guests and I doubt we will stay there again.

Partner

10/10

Exceptional

28 Mar 2026

Juan

The hotel was very nice but we slept on the top floor and we could heard the elevator engines all day and all night !

Family

10/10

Exceptional

28 Mar 2026

John G

Clean room, great coffee in lobby, friendly staff, beautiful pool area

Partner

4/10

Poor

27 Mar 2026

Gerard

At this time of year it’s forgotten that it’s meant to be a hotel and has overwhelmingly prioritised being a bad night club. Dreadful pounding techno such that the windows in our room vibrated till 11pm. To add insult to injury we’d paid extra for an ocean view room. Staff were indifferent. No late check out as a blanket policy. I think we were an inconvenience

Partner

10/10

Exceptional

27 Mar 2026

Radoslav

Overall, we enjoyed our stay. The room was clean and comfortable, the staff was great, and the location was excellent.
The main issue was the bathroom as the light and fan are on the same switch, and the fan is quite loud. Also, there’s very limited space and no storage. The walls in the room are very thin, and we could clearly hear normal conversations from neighboring rooms, so it’s something to keep in mind.

Partner

4/10

Poor

26 Mar 2026

Lucia

Room appeared clean. I had a cockroach in my bathroom. I tried to show the video to the front desk and they didn’t care. They said, “gross.”

Friends

8/10

Excellent

26 Mar 2026

Caitlin Rose

I love this adults into hotel. No frills room but clean and accessible. Staff is lovely and beach and pool areas are wonderful. Bar has delicious food and I love staying here when visiting Miami

Self

10/10

Exceptional

25 Mar 2026

Douglas

We had a wonderful laid back time at the National. All the staff was great. The food that we got there was very good. They also have bike rentals right there with the first two hour free. Just wish we had a little better weather!

Partner

10/10

Exceptional

24 Mar 2026

Frédéric

Nice and quiet

Self

10/10

Exceptional

24 Mar 2026

David Barry

Great location, very low key. The only issue is they close the pool for music events without warning you before you book, so just make sure there is nothing scheduled.

8/10

Excellent

24 Mar 2026

Megan

Staff was extremely kind. Room service was great and very reasonably priced. Pool was amazing. Water bathroom did not get hot enough in our opinion and there was an issue with the water our first night and we had zero water for about an hour.

10/10

Exceptional

23 Mar 2026

Darren

The hotel was great, but our room was a little basic with a very small bathroom

8/10

Excellent

21 Mar 2026

Alexander

1 of the 2 elevators was broken which was rather annoying, but apart from that both the hotel and staff were amazing.

10/10

Exceptional

21 Mar 2026

Seth

The pool cabana rooms are awesome. Welcome cocktail was a really nice touch!

10/10

Exceptional

17 Mar 2026

Danielle

National is always amazing

Self

10/10

Exceptional

16 Mar 2026

jose

Perfect for a gateway, the breakfast area and the breakfast menu it’s great, beach area and pool are excellent and the drinks by the pool are excellent

Family

8/10

Excellent

16 Mar 2026

Julie

Great staff and pool. Loved room. Work out room a bit tight

Partner

10/10

Exceptional

14 Mar 2026

Cali

Always great stay for my solo trips. I am looking forward to the construction next door to be done, but other than that, it’s always fabulous.

8/10

Excellent

14 Mar 2026

Cali

Always a great time staying here. The staff is always kind, helpful, attentive, and pleasant. The rooms are just the right size and the pools are perfect.

Self

8/10

Excellent

14 Mar 2026

Jason

This is a pretty good hotel, great staff who always were willing to help.has a vrwat outdoor area with a bar and pool to chill at. The room we had did have a virew if the beach and sea which was nice. Yhe room was a little darknon lighting, but this is the norm for hotel stays. The only issue we had was the bathrooms could do with redresh. We will stay again on outr next visit to miami.

Friends

10/10

Exceptional

13 Mar 2026

Todd

We had a cabana room with the pool view. It was a beautiful view.

10/10

Exceptional

13 Mar 2026

Nancy

Amazing stay…highly recommend

Friends

8/10

Excellent

13 Mar 2026

Julie

Great staff. Bed was not comfortable.

Partner

10/10

Exceptional

07 Mar 2026

John

We had a ground floor cabana room. Very nice and quiet. Excellent location, beautiful pool and ocean areas. I would definitely return.

Partner

10/10

Exceptional

07 Mar 2026

Elizabeth

Although there for only one night, we had a great time. The staff was very nice and helpful.

Partner

10/10

Exceptional

07 Mar 2026

Marianna

We had an ocean view room in the main building facing both the long pool and the ocean. Room and bathroom are on the smaller side but updated with comfortable beds, small refrigerator and a walk in closet. Impeccably clean. Two shower heads (rain and flexible) were a nice touch. Service was friendly and attentive: from front desk to cleaning staff to pool and beach and restaurant service.

Family

10/10

Exceptional

03 Mar 2026

Jacob

.

10/10

Exceptional

28 Feb 2026

Ronald

The room was beautiful the people were friendly. It was very relaxing

Partner

6/10

Pleasant

28 Feb 2026

Jon

The positives. Good location and art deco character. The negatives, everything else. Twice having pool area closed mid afternoon for private functions and pounding music at night were the worst aspects, but equally the room cleaning was poor, the rooms were tired and the resort and valet fees excessive. Five star cost for there star hotel. Disappointed

2/10

Poor

28 Feb 2026

Barry

I had made a reservation through expedia, our dog was rushed to the ER (I have receipts to prove it) and we spent the wholday there. I wasn't able to get to the hotel, when expedia called they said if I rebook right then, they would honor a credit. I have no idea when I will be back in Miami to book now, nor can I afford to lose over $800 for a situation I can't control.

10/10

Exceptional

26 Feb 2026

Jen

This hotel has great vibes and good food.

10/10

Exceptional

25 Feb 2026

sarah

quality

10/10

Exceptional

25 Feb 2026

nathalie

Room with ocean view was great!

Family

4/10

Poor

25 Feb 2026

Roy

No ice, BARs and pool closed by 5pm, seem to be lacking staff. Room very expensive and small. House keeping was great.

Partner

10/10

Exceptional

24 Feb 2026

ELSA

Everything was great!

8/10

Excellent

22 Feb 2026

Robert

Stylish hotel, heated pool, a must in February.
Beachfront location, Valet parking.

Partner

10/10

Exceptional

21 Feb 2026

Jill

Beach access, amazing staff, gorgeous property and great amenities. Love that it is adults only!!

Partner

10/10

Exceptional

21 Feb 2026

Nathaniel

Very clean room, all staff were extremely helpful, no trouble getting lounge chairs at pool, breakfast and lunch fare were delicious, complimentary prosecco one afternoon was a nice touch, the bathrooms adjoining the heated pool were very clean and convenient. Would stay here again.

Leisure Partner

8/10

Excellent

20 Feb 2026

Ann Morris

The staff were great and the room was clean. The only problem was the a/c blew on our heads all night, so we turned it off and opened the windows. That was a really nice option

Partner

10/10

Exceptional

17 Feb 2026

Christopher

Great value on the beach hotel

8/10

Excellent

17 Feb 2026

Craig

Staff was great !

10/10

Exceptional

14 Feb 2026

kimberly

Great location clean and elegant ambiance
! The pool area is beautiful and clean! Pool was heated to perfect temperature! Food at the restaurant was delicious! Totally recommend for south beach vacation!

Leisure Partner

10/10

Exceptional

14 Feb 2026

Michael

Hotel was great service was good. Had some issues with the tv but would still highly recommend!

Leisure

10/10

Exceptional

13 Feb 2026

James

Everything was perfect ! Staff was extremely courteous !

Business_and_leisure Family

10/10

Exceptional

13 Feb 2026

Ludmila

It a wonderful stay , we liked staff, clean rooms, beautiful beach and pool , delicious food . Thank you !

Leisure Family

6/10

Pleasant

11 Feb 2026

Stephen

I checked out after one night. Please make sure I don’t get billed for more than one night

10/10

Exceptional

11 Feb 2026

Joseph

It’s was ok ! Rooms are small and it’s a older hotel
But very nice Staff was excellent
But it was 40 degree in Miami the day we stay pre
Cruise and didn’t use any of the amenities due to weather but still charge the 62 dollars resort fee?
I would look else where next time
But glad we try it !

Leisure

8/10

Excellent

11 Feb 2026

Austin

Great amenities and clean hotel/room. We just stayed when a lot of construction was going on which they can’t control but one day at the pool they had workers on the stainless trailer and it Was super loud and should've Been arranged better with pool hours of guests trying to relax but overall a great location and resort !

Partner

4/10

Poor

10 Feb 2026

Steffon

To much construction going on next door. I couldn’t hear myself think while I was at the pool construction starts at 9am and it doesn’t quite down until 5pm not a place to go if your trying to relax at the hotel.
The food was great

Leisure Partner

10/10

Exceptional

10 Feb 2026

michael

excellent staff, early checkin, able to stay and use amenities all day of departure..

Leisure Self

4/10

Poor

10 Feb 2026

Randel

During the stay, city of Miami experienced record cold temperatures. While the hotel cannot control such occurrences, it could certainly benefit from having a functional HVAC system that provides heat to each room. For several days, the hotel room was truly uncomfortably cold. In light of the aforementioned, hotel management could have done more besides offering more blankets.

10/10

Exceptional

09 Feb 2026

Neil

Great spot. Excellent service. Very well staffed. The pool and bar are very nice places to hang. Good location on the beach

Leisure Partner

10/10

Exceptional

08 Feb 2026

Jane E

Hotel is in a great location for dining, beach and running/walking path. The staff was wonderful - friendly, helpful with attention to every detail of our stay. The grounds are beautiful - the pool is something from a magazine cover. All the outdoor furniture was comfortable and plentiful in great condition. Rooms were very clean and well appointed with comfortable bedding, towels, etc. plenty of closet and drawer space to unpack. We stayed in the cabanas and the porch was lovely and spacious overlooking the pool. We did not dine at the restaurant but it looked delicious with plenty of patrons. Highly recommend this hotel as a unique getaway. Enjoy!

Partner

8/10

Excellent

08 Feb 2026

Mark

Classic hotel. Good value