Holiday Inn Express Lapeer

10/10

Exceptional

07 Mar 2026

Nicole

Very clean and very friendly definitely would recommend

Self

6/10

Pleasant

28 Feb 2026

Michael

Website stated new remodel but the tub shower walls were cracked, tge faucet is very loose and there were other minor issues. It does not warrant the current high prices. There are nicer places to stay for less money.

Family

8/10

Excellent

15 Feb 2026

John

Clean Room, very nice staff!!! Breakfast was exactly like the reviews mentioned - great!!

Pool was a bit cold but it happens!

Leisure Family

10/10

Exceptional

12 Feb 2026

Tim

Room was amazing and the staff was top notch

Partner

10/10

Exceptional

03 Feb 2026

Kelli

Very friendly staff

Leisure Family

10/10

Exceptional

02 Feb 2026

Cheryl

Quiet and clean.

Business Pet

8/10

Excellent

20 Dec 2025

Curtis

Breakfast was amazing

8/10

Excellent

11 Dec 2025

John

Room was clean and comfortable, great staff, great location, downside was the TV, small and no channel guide, really frustrating.

Partner

10/10

Exceptional

28 Nov 2025

Marissa

Staff was very pleasant, rooms were very clean

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Diane

Our room was clean and the staff were all friendly and helpful. The breakfast provided something for everyone. Coffee was great!
If I had to find one negative thing, the pool water was a little cold but you get used to it :)
There is plenty of shopping and restaurants near there. Would definitely used again.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Romany

Very nice staff and very clean room as well.

10/10

Exceptional

06 Oct 2025

Kimberly

Satisfied

Leisure Partner

10/10

Exceptional

29 Sep 2025

Ellie

Breakfast was for the ages

Business_and_leisure Family

10/10

Exceptional

29 Sep 2025

Troy

Great breakfast nice people

10/10

Exceptional

14 Sep 2025

Sarah

Great stay

The staff was incredibly accommodating in needing an early check in for an event. The room was clean and the breakfast was exceptional.

Partner

10/10

Exceptional

04 Sep 2025

James

breakfast really good

Leisure Family

10/10

Exceptional

02 Sep 2025

Gregory

Staff were very friendly and the room was clean.

8/10

Excellent

31 Aug 2025

Ashley

The front desk staff were friendly and helpful.

Leisure Family

10/10

Exceptional

25 Aug 2025

KATHI

We were impressed by the whole experience. The beds were so comfy. The comforter and pillows were perfect. We loved the shower head in the tub, so nice. The breakfast was so wonderful, such a beautiful variety. Lastly, the staff was super!! Thank you.

Leisure Family

10/10

Exceptional

11 Aug 2025

Helen

Good experience

Leisure Family

6/10

Pleasant

09 Aug 2025

Macey

The hotel is fine, but needs some upgrades

Leisure Partner

2/10

Poor

04 Aug 2025

Thane

I’d prefer not to comment

Self

10/10

Exceptional

02 Aug 2025

James

All was clean and staff friendly, morning breakfast is only from 6:30 to 9am at least on Saturday. Seems like it should run for another hour. We had a whirlpool room, all was good, but it's a rather small tub, tight for two adults at one time. Oddest shape of any tub I've seen in the past, no real comfortable position for one person, much less two. Also the faucets don't work properly, no stop for off. You can rotate it continuously and never really find a stop where it won't drip. But the bed was clean, comfortable, and slept well.

Leisure Partner

4/10

Poor

29 Jul 2025

Verified traveler

Things were good except we discovered four dead bugs In our room including one in the bed under the sheets that we discovered in the morning which is gross.

Friends_and_family Family

6/10

Pleasant

27 Jul 2025

Celeste

Staff was friendly, room was clean. It was very noisy. I awoke to room cleaning banging on every single door at like 830-9am asking to come in. We were trying to get ready to leave anyway as check out is 1100. Seemed odd they came around during this time?

Leisure Partner

10/10

Exceptional

13 Jul 2025

tom

Great facility

Leisure Partner

10/10

Exceptional

11 Jul 2025

HILARY

Fast check in and friendly service. Very clean and comfortable room! Was perfect for my stay!

Partner

8/10

Excellent

02 Jul 2025

Debra

Clean.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Denise

The hotel was very clean.The staff was very friendly and went out of their way to help or get you anything you needed. We will be staying here again.

Leisure Family

10/10

Exceptional

18 Jun 2025

Michelle

Staff was very friendly and helpful getting us checked in.

Business_and_leisure Partner

10/10

Exceptional

17 Jun 2025

JEFFREY

Great staff

Business

8/10

Excellent

14 Jun 2025

David

Enjoyed our stay at this property. The staff was friendly, the facilities were clean, rooms comfortable, and the breakfast was very good. The only thing that was lacking was the landscaping outside. The grass was overgrown, the trees untrimmed, and the beds unmanaged. May not bother the average person, but having been a landscaper for many years it bothered me.

Leisure

10/10

Exceptional

10 Jun 2025

Jeff

While it is an older property, they have made updates. The beds seemed new, soft, and comfortable.

Leisure Family

10/10

Exceptional

18 May 2025

Lena

The room was good but the cookies were even better. The only complaint I have is the shower pull-up thing didn't allow all the water to come to the shower but it was still ok. I would definitely stay again!! The pool was a hit with my granddaughter

10/10

Exceptional

13 May 2025

Timothy

Bery nice and convenient.

6/10

Pleasant

28 Apr 2025

Ed

It was a decent place, but my room was full of ants.

Business Friends

10/10

Exceptional

18 Apr 2025

Brian

N/A

10/10

Exceptional

13 Apr 2025

Jennifer

Absolutely amazing guest service! Several extended family members were spread through out several rooms and all of us received stellar guest service!

Friends_and_family Family

8/10

Excellent

11 Apr 2025

Jaime

Room was comfortable and we enjoyed our stay. Had a minor problem with some ants around the jacuzzi and in the bathroom so that’s why I gave 4 stars. But overall the bed was comfy and staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

07 Apr 2025

David

convenient and clean

Leisure Partner

10/10

Exceptional

01 Apr 2025

John

Its convenient and the staff is always so helpful. And the breakfasts are great.

10/10

Exceptional

30 Mar 2025

Clara

Would stay again.

10/10

Exceptional

23 Mar 2025

Crista

Wonderful night away

My husband and I went for a relaxing night away. We booked a king suite with hetted tub. The room was nice and clean. The bed was very comfortable. The only downfall was the jetted tub was kind of small for my husband and I due to him being 6'1\". The breakfast was wonderful with plenty of options. The service was outstanding.

Partner

6/10

Pleasant

09 Mar 2025

Verified traveler

Needs some updating. Hester made clicking sound, shower curtain disgusting, shower plunger would not stay fully engaged so tub filling with water from faucet during shower, toilet needs replacing and toilet seat crooked. Rooms not at all soundproof as folks were yelling in hall for some time.

10/10

Exceptional

23 Feb 2025

Dianna

I was very pleasantly surprised, for the first time since covid, we finally had housekeeping come in and make the beds on a saturday.. and the front desk person was extremely polite and helpful

Leisure Family

6/10

Pleasant

15 Feb 2025

Shaun

The smell of weed was so strong in the hallways that it came into our room. The property has definitely seen better days, kind of tired and worn. The bed was pretty lumpy, the cleaning job was so-so, and there wasn't enough food at breakfast.

Leisure Partner

10/10

Exceptional

03 Feb 2025

Beth

Everything was good!

10/10

Exceptional

03 Feb 2025

Alison

The Staff was Unbelievably Great!!!!! Never have we encountered such positive staff - they were tremendous!!!!

Leisure Partner

10/10

Exceptional

02 Feb 2025

Manoel

Breakfast was great!

10/10

Exceptional

28 Jan 2025

John

Great place. Perfect place to stay.
We have a business up the street and send all our visitors to stay there. They are super friendly and helpful.

4/10

Poor

19 Jan 2025

James

Room Requested was not honered.

Ny more negative review was due to room placement. I used Hotels.com to book my stay and included comments that I wanted to be away from the elevator. My room was right next to the elevator. I do not know if that message did not get communicated to the hotel from Hotel.com or if the staff at the hotel did not accommodate me. In either case, I did not appreciate my stay.

Business

10/10

Exceptional

11 Jan 2025

Cynthia

Very helpful.

Friends_and_family Family

6/10

Pleasant

05 Jan 2025

Deana

The staff was excellent! Very Friendly place

Leisure Family

8/10

Excellent

04 Jan 2025

Diana

The best breakfast bar!

Leisure Partner

8/10

Excellent

04 Jan 2025

John

I like that it is so central to everything i need and everywhere i need to go around Lapeer

Business_and_leisure Self

10/10

Exceptional

30 Dec 2024

Gayle

Very friendly staff with great recommendations on food in the area.

8/10

Excellent

28 Dec 2024

Brenda

Amazing breakfast

Leisure Family

8/10

Excellent

16 Dec 2024

Michael

Little things

It would be nice if the clock was set to the correct time or have the ability for the occupant to set the time. Also a channel guide for the TV would be helpful

10/10

Exceptional

07 Dec 2024

Brendan

Conference trip review

Very amazing! Service was exceptional and will be staying there again! Stayed here for a conference and absolutely love the hotel!

Business

10/10

Exceptional

06 Dec 2024

John

Great stay

10/10

Exceptional

21 Nov 2024

Yette

Very clean. Staff were all very friendly.

Leisure Partner

10/10

Exceptional

18 Nov 2024

Janet

Excellent service and great location

10/10

Exceptional

16 Nov 2024

Richard

The receptionist was awesome, great service

10/10

Exceptional

06 Nov 2024

Charles

Quite, clean properly with friendly staff

Leisure Self

10/10

Exceptional

05 Nov 2024

Richard

Satisfied with the friendly staff and the clean room. Recommend Holiday Inn Express!
Thanks again

10/10

Exceptional

05 Nov 2024

Christina

This was a great place to stay while in Lapeer. The staff were very helpful. The room was clean. The breakfasts each day were wonderful!

Business_and_leisure Family

8/10

Excellent

31 Oct 2024

Dana

The tub was plugged, by the time I was done the water was up to my ankles

Leisure Self

10/10

Exceptional

19 Oct 2024

Carrie

The staff was very helpful & friendly & the hotel was very clean

Leisure Partner

4/10

Poor

19 Oct 2024

Jeffrey

Door doesn't latch well - pushed it right open when I arrived. Room smells faintly of smoke. Tub drains very slowly.

10/10

Exceptional

17 Oct 2024

Dean

Staff was super friendly & welcoming. Recommended an excellent place for us to go for an outdoor walk after a long day driving.

Facilities were clean & beds were comfortable.

Breakfast choices were excellent & several hot fresh choices.

Leisure Partner

10/10

Exceptional

15 Oct 2024

David

Pleasant Stay

The front desk staff was friendly and made us feel welcome The room was clean and pleasantly comfortable

Partner

10/10

Exceptional

10 Oct 2024

scott

Great staff at the desk.

The pavers that lead into the hotel from the outside are very dirty. I accidentally dropped a garment coming in to the hotel and I couldn’t wear it

Leisure

2/10

Poor

07 Oct 2024

Jonathan

Hotels.com booked the wrong room

I booked a 2 queen bed room and when I got there and checked in and got to the room it was a one bed room, my son had to sleep on the floor will not be using hotels.com again

Friends_and_family Family

2/10

Poor

19 Sep 2024

George

Manager indicated A/C unit issues were not their responsiblity as I booked thru Tavelocity

Leisure Family

8/10

Excellent

15 Sep 2024

Donna

Workout area elliptical, treadmill & exercise bike.
Great variety for breakfast.

Leisure Partner

4/10

Poor

14 Sep 2024

Paul

The property is very close to a busy road. Lots of vehicle traffic noise all through the night.

Leisure Family

10/10

Exceptional

12 Sep 2024

Beverly

This Holiday Inn Express worked great for its location near many restaurants, shopping and the wedding venue we were attending. The staff was great, very helpful. They provided a good breakfast and good coffee. Good coffee is important to me.

Leisure Family

8/10

Excellent

02 Sep 2024

Leslie

Clean and quiet.

Leisure Partner

8/10

Excellent

30 Aug 2024

Samantha

Great location. Convenient for our trip . Clean hotel . Lovely staff

Leisure Family_with_children

10/10

Exceptional

26 Aug 2024

Monica

The front desk staff was so friendly and we enjoyed our two nights there. The beds were very comfortable and it was quiet so we slept very well there.

Leisure Partner

10/10

Exceptional

19 Aug 2024

Jeffrey

Nice place, friendly staff. From the last time i was there, there has been upgrades, really nice!

Business

8/10

Excellent

18 Aug 2024

Verified traveler

Staff was friendly and helpful. Only issue we had is the elevator broke down and we had to drag luggage from the third floor upon leaving.

Friends_and_family Friends

2/10

Poor

13 Aug 2024

Alfredo

DO NOT RECOMMEND

This hotel is Scamming people out of their money!!! I travel frequently always booked through Hotels.com NEVER had a problem checking in late. You call ahead of time let them know you will be getting their after midnight and they notate it. I booked 2 rooms paid in advance and called 3 days before no one answered called back the day before check in. Someone answered I told him it was going to be a late checking I was coming in from Detroit. He said it was fine he would let the Front Desk reps know. I get there and they told me they did an audit and they can no longer retreive my room from the system because it is marked as \"dirty\". The girl at the front desk says she is new and doesn't know how to reverse the \"audit\" so she calls some guy, Kirk Juwell, who I saw on another review someone referenced him and it is still undetermined what his role actually is in the company other than being a complete jerk but he is super rude and unhelpful. They wanted me to book the rooms again which I was not going to give them another dime headed to the next city over and stayed in Imlay. What kind of management leaves a new employee alone without any supervision or someone above her that can actually maneuver the system. Never heard of a company doing that, a Manager or Supervisor should always be on the clock.

Friends_and_family Family

6/10

Pleasant

04 Aug 2024

Mary

Did not have room I reserved, reserved 2 queens, only had king available

10/10

Exceptional

30 Jul 2024

Wasel

Very clean, nice staff. reasonable price

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Russell

Just in a great place to stay, staff was very friendly rooms were clean

Business_and_leisure Family

10/10

Exceptional

22 Jul 2024

Kelly

Great staff, loved to see the staff training new employees and enjoyed being apart of the process.

Leisure Family

8/10

Excellent

22 Jul 2024

Jodi

Friendly staff, nice room

6/10

Pleasant

21 Jul 2024

Angie

It was a great hotel and we will stay there again. Unfortunately, our room had some major maintenance issues that need to be addressed. The tub/shower faucet was cut in half and falling off. Then we went to use the whirlpool tub and we could not get the water to shut off nor stay in the tub. It was disappointing but it was just the room. The hotel itself is very clean and nice inside. The breakfast was fine as well.

Leisure Partner

10/10

Exceptional

19 Jul 2024

Karen

Some parts of room are dated. The air unit in our room needed some work. It worked well, just very loud. Could tell it had been updated but not everything.

Leisure Family

10/10

Exceptional

14 Jul 2024

CHUCK

Great location and staff, TV program menu didn't work
limited channels and hard to navigate.. other than that everything was Great!!

Business_and_leisure Partner

10/10

Exceptional

07 Jul 2024

Rochelle

Excellent breakfast offering. Great rooms, well designed and up to date. Sustainable toiletries.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2024

Heather

The room was quiet, cool, and clean. One more chair would have been nice. The concierge supplied one when we asked. The breakfast was wonderful, fresh, hot, and had healthy choices too. Thanks!

Partner

6/10

Pleasant

29 Jun 2024

Michael

Really quiet when there's no TV in the room

Overall a comfortable stay. The TV didn't work and they couldn't change rooms because I booked through a third party (hotels.com)

Business Family

10/10

Exceptional

28 Jun 2024

Taylor

Quiet and secluded but near places close by

Leisure Friends

8/10

Excellent

23 Jun 2024

Timothy

Loved the bed! So comfy! Hated that the elevator was broken for three days. But things happen. Enjoyed our stay with great breakfast, snacks, pool.

Leisure Partner

4/10

Poor

10 Jun 2024

Kelly

Not able to recommend

I will not be staying at this hotel again and would not be recommending it either, it was very noisy the walls Swede paper thin you could hear everything from other rooms hallway and the outside the exhaust fan sounded like it was tearing the room apart and there was not much light in the room

Friends_and_family Family

2/10

Poor

28 May 2024

Michelle

I booked a room through Expedia and they sent me my itinerary with everything correct. I checked in went to my room and received a room I didn’t book. I called front desk and the worker was rude and put all the blame on Expedia. He Refused to help us in anyway or even give us the room I booked. He told me I had to contact Expedia so I did. Expedia confirmed the booking was what I asked for and after they reached out to the front desk 3 times he refused to change us rooms or do anything for their mistake. I have stayed her at least a dozen times and have never had any issues or a rude person. Very disappointed.

Leisure Partner

2/10

Poor

20 May 2024

Ben

Train horn

Loud train horn all night

Business

6/10

Pleasant

06 May 2024

Michael

We'll text you when ready......no we won't

Room wasn't ready but all the cleaning staff were outside. Desk person said they would text when it was ready. I never received a text and that person was gone when I checked in.