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Best Western Inn of Pinetop

Phoenix Area - AZ · United States

404 E White Mountain BoulevardView location

8.4/10Excellent1,001 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Location10.0/1010.0
Neighborhood9.0/109.0
Value10.0/1010.0
Amenities7.8/107.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Inn of Pinetop

People come from around the country to take on the powder at Sunrise Ski Resort, and our Pinetop hotel provides the perfect accommodations for a fantastic vacation. Pinetop, AZ, features the best of the great outdoors throughout the year.

Skiing at Sunrise Ski Resort is a favorite recreational activity, but boating, fishing and hiking are the activities of choice during the summer months. Golfing is also popular, and there are many courses throughout the region for guests to practice their swing.

Getting outdoors is a way of life around here. The Winter Games and Dog Sled Races provide plenty of cold weather entertainment, while the annual Run to the Pines Car Show attracts luxury, exotic and collector car owners from around the nation.

Hunting season is something everyone in the region waits for, and the annual Pow Wow brings together Native tribes from around the state. Our Pinetop hotel is near a lot of restaurants, and we're located in the heart of Pinetop close to fishing spots.

Read more about this hotelShow less

There's a great hiking trail just 500 feet from the hotel, and all guests are surrounded by a relaxing environment. Beautiful pine tree views and a number of golf courses provide the backdrop for our hotel.

We also welcome a number of business travelers to our Pinetop hotel, including guests in town for work with Safeway, Circle K, Arizona Fish and Game and Indian Health Services.

No matter why you're visiting Pinetop, whether for work, skiing or exploring, beat the Phoenix heat and enjoy spacious accommodations in a quiet, relaxing environment. At this hotel, we understand that you need to rejuvenate and feel right at home.

Book your upcoming, well-appointed room at Best Western Inn of Pinetop, where guests get a great value! Enjoy your stay.

With a stay at Best Western Inn Of Pinetop in Pinetop, you'll be a 1-minute walk from Apache-Sitgreaves National Forest and 14 minutes by foot from Ponderosa Plaza. This hotel is 0.8 mi (1.3 km) from Woodland Lake Park and 1.2 mi (1.9 km) from Woodland Reservoir.

Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20.00 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Apache-Sitgreaves National Forest 0.1 km / 0.1 mi
Ponderosa Plaza 1.2 km / 0.7 mi
Woodland Lake Park 1.3 km / 0.8 mi
Woodland Reservoir 1.4 km / 0.9 mi
Big Springs Environmental Study Area 2.6 km / 1.6 mi
Unity of the White Mountains 2.7 km / 1.7 mi
Rainbow Lake 3.2 km / 2 mi
White Mountain Nature Center 3.5 km / 2.1 mi
Springer Mountain 3.7 km / 2.3 mi
Pinetop-Lakeside Historical Society 4.1 km / 2.6 mi
Pinetop Lakes Golf & Country Club 5.8 km / 3.6 mi
Porter Mountain Stables 6 km / 3.8 mi
Show Low Lake 7.1 km / 4.4 mi
Hon-Dah Casino 8.6 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
Show 28 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Gym
  • Newspapers
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Fax
  • Hot tub
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Best Western Inn of Pinetop

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Cable TV
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Centrally regulated air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Best Western Inn of Pinetop

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Centrally regulated air conditioning
    • Microwave
    • Fridge
    • TV

    Facilities with extra charge

    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable3 photos

    Best Western Inn of Pinetop

    Room NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Cable TV
    • Fridge
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Cot on demand
    • Alarm clock
    • Hairdryer
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q-6

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    Room TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    Best Western Inn of Pinetop

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Centrally regulated air conditioning
    • Ironing set
    • Wheelchair-accessible
    • Microwave
    • Cable TV
    • Alarm clock
    • Fridge
    • Cot on demand
    • Wi-fi
    • Internet access
    • Hairdryer
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable3 photos

    Best Western Inn of Pinetop

    Room KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Cable TV
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Inn of Pinetop

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Inn of Pinetop

8.4
Excellent
1,001 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
10.0 /10
Neighborhood
9.0 /10
Value
10.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Rudolph
Comfortable and clean easy to find. Nice location, close to everything.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
IRENE
Breakfast including coffee was barely warm. Even the hot water tap was barely Luke warm.
Partner
10/10
Exceptional
10 Jul 2026
William
Nice hotel at a reasonable price.
Self
6/10
Pleasant
05 Jul 2026
Diann
They wanted to charge us $25 to check in early, but eventually waived it.
Partner
10/10
Exceptional
23 Jun 2026
George
Peaceful stay.
8/10
Excellent
22 Jun 2026
Robert
Staff was great
Pet
6/10
Pleasant
12 Jun 2026
Archan
Convenient
Family_with_children
10/10
Exceptional
11 Jun 2026
Nyomi
Very nice and clean! Bed was comfy!
Partner
10/10
Exceptional
09 Jun 2026
Laura
It was a good stay. I would stay here again in the future.
Partner
10/10
Exceptional
08 Jun 2026
Chad
Great deal for the money. Comfortable room, decent breakfast. Wifi wasn't super fast, but still usable.
6/10
Pleasant
06 Jun 2026
Petra
Ari exact 2:30 in afternoon and was told room was not ready. Check-in supposedly at 3 p.m. Staff seemed to be to not be in a mood to accept a guest checking in. Breakfast not to healthy. Sugary donuts and cereal. No variety for a person that is health conscious.
Partner
10/10
Exceptional
06 Jun 2026
cynthia
The location is in a Ponderosa pine forest in a friendly mountain town called Pinetop. Nothing fancy but quiet and comfortable and the breakfast area had ample food and was kept very clean. I recommend shopping at the Butterfly Boutique a short walk away on the same side of the street. Great handcrafted and sustainable items.
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Cooper
Staff was friendly and helpful, Hotel was clean, room was fresh. All around a great experience
Friends_and_family Family
8/10
Excellent
23 May 2026
Joe
Stayed here for an overnight sleep on the road. It did the job well. Clerk was friendly and efficient and the place was clean.
Self
10/10
Exceptional
20 May 2026
Barry
Nice place
6/10
Pleasant
18 May 2026
Cecily
The room was a little dingy and dirty but overall was ok. Breakfast was ok. The bed was comfortable.
Partner
10/10
Exceptional
17 May 2026
Dana
Enjoyed our stay very much!
We had an early check in at 11am for only an additional $25. We were in Pinetop for a wedding.
Beds were very comfortable, and room was very clean.
Breakfast had a nice assortment of selections, but don't pass up the coffee! It's made there in Pinetop, the Apache Blend Dark Roast was amazing!

For an older hotel, it's very well kept and fits right into the gorgeous surroundings.
Partner
10/10
Exceptional
11 May 2026
Kimberly
Everything was great! Good breakfast- eggs, sausage, danish, orange juice, coffee. The place looks like it was just remodeled. The staff is very friend. I will stay here again.
Family
10/10
Exceptional
08 May 2026
Bruce
From check in to check out it’s a pleasant place to stay.
Self
10/10
Exceptional
26 Apr 2026
Stephanie
Clean and affordable great place to stay
Partner
4/10
Poor
24 Apr 2026
Pastor Dennis
Staff
Self
6/10
Pleasant
23 Apr 2026
Karen
Room was clean, but it hotel is older and dated.
My husband got sick with food poisoning 24 hrs after our stay there. And we suspect the breakfast sausage gravy for biscuits and gravy was not so good.
6/10
Pleasant
10 Apr 2026
Amy
It’s was ok, beds need to be upgraded
10/10
Exceptional
02 Apr 2026
Bruce
Excellent breakfast. Nice selection of food items
Self
2/10
Poor
02 Apr 2026
LINDA
Breakfast was good. The bed was terrible...hard, lumpy...could not sleep.
Partner
10/10
Exceptional
01 Apr 2026
Mark
The room was comfortable. The property was well-maintained. Staff was friendly and helpful. We walked all around the gorgeous neighborhood and felt safe.
Partner
8/10
Excellent
01 Apr 2026
Barbara
AC worked good , water pressure also good. Desk chair wasn't comfortable. Limited TV programs. Coffee pot didn't work well at all. But it was a good stay All around. Thank you to the staff in Pinetop, Az.
Partner
10/10
Exceptional
22 Mar 2026
Watauna
Clean room. Great staff.
Family_with_children
10/10
Exceptional
22 Mar 2026
Yadira
Clean rooms, Awesome staff.
Family_with_children
10/10
Exceptional
19 Mar 2026
Donna
Great location. Handicap accessible room was great. Breakfast was good too.
Family
10/10
Exceptional
18 Mar 2026
JAINIELE
Breakfast are very good, everything is perfect, staffs are nice and friendly, per friendly. Will surely come back!
Family_with_children
10/10
Exceptional
17 Mar 2026
Kevin
People make the difference in any situation. The people who are working at this best Western in Pinetop are not only friendly, but make you feel like they’ve known you for years. In other words, they greet you with a smile, and sometimes a smile goes a very long way.
Partner
10/10
Exceptional
15 Mar 2026
Terry
The place was very clean and the staff were very professional and helpful of any questions I had Definitely will stay there again
Business
6/10
Pleasant
07 Mar 2026
Leonard
It lists a hot tub but they do not have one. You have to go across the street and up 500 yards.
Mattresses are bad
Friends_and_family Family
8/10
Excellent
04 Mar 2026
Daniel
Everything was good, friendly staff, parking was fine. Room could have been cleaner, but i seems to be an older hotel.
Partner
6/10
Pleasant
04 Mar 2026
Diana
The room was very clean however can use remodeling
Partner
4/10
Poor
27 Feb 2026
James
They charged me for a pet we did not have and never called to ask. They just charged me. If they check video we did not have a pet. Won’t stay there again.
Family
10/10
Exceptional
17 Feb 2026
Jake
Great service
10/10
Exceptional
30 Jan 2026
Sean
The room was clean and the shower was nice and hot.
Business
10/10
Exceptional
29 Jan 2026
Autumn
Staff is amazing! Breakfast was delicious. Cookies were the best 👌
6/10
Pleasant
29 Jan 2026
Karen
The room was clean but definitely needed updating and paint. Dark colors made room feel dreary. Basic breakfast.
Leisure Family
8/10
Excellent
23 Jan 2026
Angela
Great staff. Room was clean.
Leisure Partner
4/10
Poor
02 Jan 2026
Satish
1. First room provided was unclean. Once we notified staff, they switched room and took care of it. Minor inconvenience.

2. No room service due to holiday. Minor inconvenience but should have mentioned earlier.

3. Toilet tank was running water (not working) and no one was available from maintenance. Had to do a short fix myself for immediate attention and then maintenance came later to address it for solution. Support from staff during this time was very poor.
Friends_and_family Family
6/10
Pleasant
31 Dec 2025
Stephen
The room was ok. Of course, the price was cheap so I didn’t expect a great room. Not crazy about their breakfast but there is a great breakfast restaurant right next door to the hotel.
Leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Gabriela
Room was very clean overall very good experience. No complains
Leisure Family_with_children
8/10
Excellent
22 Dec 2025
Michael
good breakfast.
8/10
Excellent
18 Nov 2025
Antonio
Change the carpet, fridge needs attention.
Business_and_leisure Pet
2/10
Poor
17 Nov 2025
Gregory
Room needed paint. No hot water for a day. Ice machine did not work at all and staff said kitchen didn’t have any either for the entire 3 days of our stay.
4/10
Poor
16 Nov 2025
Kim
The room was clean, but the beds felt like we were sleeping on plywood. Most uncomfortable mattresses we’ve ever experienced
Partner
10/10
Exceptional
01 Nov 2025
Marie L
Everything was great! Great location, clean and quiet! There’s a great little restaurant next door too!
Partner
10/10
Exceptional
29 Oct 2025
Jonathan
The lady at the front desk was welcoming and very friendly. The breakfast choices were amazing and it was very clean. Great location to stay at.
Leisure Family
8/10
Excellent
27 Oct 2025
David
Nice hotel. I would stay there again
Partner
4/10
Poor
20 Oct 2025
Randy

Surprising Bathroom-Beware Room

Almost no toilet paper in room upon check-in (about 1/4” on one-roll) That’s a HUGE inconvenience. Also, dirt and urine build-up on outside of toilet bowl was visible.
3 signs for Ice-machine/Vending locations led to locked-doors. Front desk then directed me to go to the laundry-room where the ice-machine was located. That door was locked too, and although my room key turned the lock green, the door didn’t open. So, ice was not available to me at all.
Friends_and_family Family
10/10
Exceptional
07 Oct 2025
Patrick
Great price perfect for quick stay.
6/10
Pleasant
07 Oct 2025
Charles
Noisy ac unit, rattling fan
Leisure Family
6/10
Pleasant
05 Oct 2025
james
The room was adequate. We weren't lookung for exotic, romantic or elaborate. It was just a fishung trip.
Partner
10/10
Exceptional
04 Oct 2025
JOHN

Mountain Paradise

The breakfast was great and the staff is super friendly.
Friends_and_family Friends
4/10
Poor
30 Sep 2025
Dani
The problem we had was the beds. We rented 2 rooms both with queen beds and neither my husband or I could sleep the mattress was so bad and my sister in the next room over slept but had to take Advil she was so achy with the bed. How was it, baby?
6/10
Pleasant
24 Sep 2025
John
Couple in md 80's asked for a floor when I made reservations. When we got there only 1 room left on ground, the furthest from everything as one can get.
Lowest toilet I've ever seen, except in Japan, where they had squat toilets. Bathroom, so tiny..
2/10
Poor
23 Sep 2025
Rosalie
Shower was very hard to use, had to ask staff how to use it! Coffee maker didn’t work, towels were very thin, bathroom ceiling had mold on it! Left after one day was supposed to stay one more day but wasn’t about to fight with the shower handle. Stayed there because ratings on your site said it was great!
Leisure Partner
6/10
Pleasant
14 Sep 2025
Tania
Decent for the price. Nice breakfast and friendly staff. The room was very musky and the shower was quite gross. Beds were okay.
Friends_and_family Family
10/10
Exceptional
12 Sep 2025
Rose
Appropiate and convience for a quick stay
10/10
Exceptional
07 Sep 2025
Carol J
What seemed different was on the 2nd floor was a very thick cushiony carpet, which help the first-floor people. Sometimes the 2nd floor noises at other hotels can be a problem.
8/10
Excellent
29 Aug 2025
Ned
The smell of the cleaning agent used caused me to have a migraine. The Wi-Fi was intermittent. The floor in our room did not seem to be very clean. The desk clerk was very helpful. The breakfast offerings were plentiful and tasty. Parking was easy and plentiful. We would come back.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Stephen

Low toilets

Our stay was very nice.bclean rooms, excellent breakfast. The only thing was the toilets are very low, making it difficult for me having bad knees
Partner
10/10
Exceptional
23 Aug 2025
Sue
The staff couldn't have been nicer! Friendly, efficient and welcoming. Complementary breakfast was excellent and more than I expected-hot bacon, potatoes, waffles and eggs with all the extras!

The room interiors were clean, a bit dated and had a definite mildew smell, possibly from the rains the previous night.
Leisure Family
8/10
Excellent
21 Aug 2025
Randall
Older hotel but clean quite and comfortable.
Partner
10/10
Exceptional
15 Aug 2025
john

Very nice

Clean , comfortable, but needs updated...pet freiendly was awesome
Friends_and_family Family
6/10
Pleasant
08 Aug 2025
Charles
Had alittle trouble getting room cleaned
Leisure Self
6/10
Pleasant
07 Aug 2025
Winifred S
Would have liked to earn best western points for the 2 night stay
Leisure
6/10
Pleasant
03 Aug 2025
Michael
The room is outdated and the Air Conditioner was noisy and rattled all night!
Leisure Partner
4/10
Poor
29 Jul 2025
Eric
A/C unit was very noisy. Bathroom door was very difficult to open-not sure if it was due to humidity but it wasn’t ideal. Front desk staff was friendly and helpful.
Leisure Family
4/10
Poor
10 Jul 2025
Michael
This place is old and run down. Pretty sure our neighbors lived there permanently, and they smoked heavily in their room. We could actually smell cigarette smoke in our room. The beds were extremely uncomfortable and just in general didn’t feel like the room was clean. We were extremely surprised after reading the reviews that the property was in this condition. Normally Expedia reviews are pretty accurate.
8/10
Excellent
27 Jun 2025
David

Pinetop Az visit mid week….July 2025

The check in was friendly and breakfast was good, room was clean.

The down side, the fan in the bathroom sounded like Mac Truck…..Loud & I mean Loud.
The aircon unit is twenty years out of date and also made so much noise….. come on America you need to up date to new technology…..

Great location and wonderful Chinese restaurant called the Lotus Garden up the street.
Partner
10/10
Exceptional
23 Jun 2025
Jeffry
Convince was nice
2/10
Poor
22 Jun 2025
Marilyn
We did not stay there! We had arrived early and knew check in was at 3:00. But the receptionist said “ I’m not checking anyone now. We totally understand the policy. Just wanted to get a recommendation for a coffee shop, and sites…well. That was the icing…and when we asked to please use the restroom, she took us to behind the desk to a restroom. Apparently the hotel does not have a guest bathroom. We got the feeling we were unconvincing her. That was the cherry! Needless to say, definitely not recommending stay there!
Leisure Family
6/10
Pleasant
22 Jun 2025
Ellen
Cons: There was no Kleenix and the toilet papaer felt like it was just shredded and single ply only. the tv remote doesn't have an option for Close Caption. And there are no USB plug in anywhere in the room. That is so 1990's. Get some new lamps with the plugs!

However, we enjoyed a good night's sleep and that's really all we wanted. The bed was comfortable and the pillows were wonderful if you like medium resistance, which I do, and you each get 2 king size.
Leisure Family
6/10
Pleasant
19 Jun 2025
Linda
Best part was probably the breakfast. Lots of choices. Other guests took all of the bananas, though - ha! It is an old style park at the door motel. Has been somewhat refurbished. Just don't have high expectations and you will be ok.
Friends_and_family Friends
10/10
Exceptional
15 Jun 2025
Howard
Nice place . Clean rooms .
Leisure Partner
6/10
Pleasant
10 Jun 2025
Lance
The room was clean, but was very outdated. The room smelled musty and the bathroom was extremely small.
Leisure Family
8/10
Excellent
07 Jun 2025
George
Cómodo y limpio
Leisure Partner
6/10
Pleasant
06 Jun 2025
Virginia
The shower in the next room was SO loud. Bed was comfortable. The biggest disappointment was breakfast. We arrived at 7:30. No bacon, it arrived at 8 and it was all clumped up and fried to a crispy mess. The girl working didn’t care much for her job. It’s set up so we’re all bumping into each other, there was no flow. There’s no point in booking rooms with “free breakfasts”, just not worth the frustration and lack of quality.
Partner
8/10
Excellent
28 May 2025
Kristi
Comfortable beds. Convenient parking outside our room.
Partner
10/10
Exceptional
28 May 2025
Kathleen
Wonderful hotel, great location. Staff was so helpful. I will be back again whenever I’m in Pinetop.
Leisure Partner
8/10
Excellent
27 May 2025
Eduardo
Basic, clean, everything you need in a hotel room. Not exactly the most modern of anything, could use a bit of upgrades but in general, quiet, convenient, would cnsider this place again.
Leisure Family
10/10
Exceptional
21 May 2025
Mary
We arrived about an hour early. They did a great job getting our rooms ready early. So very much appreciated. They had a very nice breakfast, too. We like this location a lot.
Leisure Family
8/10
Excellent
13 May 2025
Debra
The breakfast was lovely. The bed was kind of hard. The toilet was way to short.
8/10
Excellent
11 May 2025
Loren
.
10/10
Exceptional
11 May 2025
clayton
It was well kept
Leisure Family
6/10
Pleasant
10 May 2025
Elizabeth

Short trip

Its comfortable and convenient place to stay with nice breakfast.
Partner
10/10
Exceptional
28 Apr 2025
Ronald
Excellent service!
8/10
Excellent
25 Apr 2025
Donna

Comfortable

Very nice place. Only complaint is that the shower had quite a long hair stuck to the wall! 😳 Other than that, comfortable bed, cooling and heating worked well, great breakfast in the morning and very nice staff.
Friends_and_family Friends
4/10
Poor
24 Apr 2025
Verified traveler
Typical cheap hotel. Rooms were worn down with holes that were patched up and stains on the walls. Picked this over comfort inn because of reviews but honestly this is 2 star hotel in my opinion.
Friends_and_family Family
8/10
Excellent
22 Apr 2025
Tiffany

Great

Very nice for an affordable price. Firm mattress, which I like. Good size room.
Self
2/10
Poor
08 Apr 2025
Karen
Carpet in room
Leisure Pet
6/10
Pleasant
04 Apr 2025
Kelly

Outdated

Very outdated.
Friends_and_family Friends
8/10
Excellent
17 Mar 2025
Carol
Above average breakfast, large room
Leisure Partner
10/10
Exceptional
14 Mar 2025
Bonnie
Had a great night here.
Leisure Partner
8/10
Excellent
28 Feb 2025
Deb

Great place to stay

The staff at the best Western were amazing. The place was clean. Shout out to valerie shes awesome
Partner
6/10
Pleasant
26 Feb 2025
Stephanie
The staff were super friendly. Breakfast was ok. Its an old hotel.
Leisure Family

Location & surroundings

Best Western Inn of Pinetop
404 E White Mountain Boulevard, Pinetop, United States

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Best Western Inn of Pinetop

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