Name: Insail Hotels (Guangzhou Huanshi Road Taojin Metro
Address: No 374 Huanshi East Road, 20, Guangzhou, 510060, CN

6/10

Pleasant

01 Nov 2019

Verified traveler

*** acceptable

Pretty decent price and pretty decent hotel for when I go by myself, but I wouldn't go there with my wife.

the service wasn't bad. except one night when when i went to pick up my food delivery from the front desk. And they let me wait 15 minutes for it. And keps saying one Moment plz

Business

6/10

Pleasant

13 Sep 2019

Ata ullah

Average

Room was not comfort

2/10

Poor

24 Oct 2018

Verified traveler

very small room i can't walk no closet room WiFi very bad

8/10

Excellent

19 Apr 2018

Ata ullah

Good stay at GZ

Stay was good. Breakfast was no good, no choices for Halal for muslim consumers.

6/10

Pleasant

02 Apr 2018

Kwok wai

Smelly room

Even though I check in at 7pm, the counter still say the room was not ready and was waiting for cleaning because they also offer hourly rental. Furthermore, the whole hotel and the room was so smelly.because there are a lot of middle east people stay there and smoke every where.

Family

6/10

Pleasant

11 Dec 2017

Ed

Nice for short stay. Amenities good

Hotels.com non refundable rate turned out was for a special room. As in the smallest room they had. Really only suitable for 1 person. Desk not used as had to squeeze by bed and tv to get access. Toilet and shower while modern were in the same compartment. Asked to change to a bigger room and told the only option was a windowless room. Fine as long as it was non smoking and female receptionist said it was. When confronted with an astray in the room she said in her bravado (as in lies) that guests know they are not supposed to smoke. C'mon there are no signs and this is China. Everyone smokes! Aside from her the other staff were fine. Most only spoke Mandarin. Wifi in larger room didn't work so changed back to smaller room. Hotel has a good dim sum restaurant on the 3rd floor. Elevators were extremely slow. Expect to wait 5 to 10 minutes. Only steps away from Tao Jin metro and a Friendship store.

8/10

Excellent

17 Oct 2017

William

Affordable and comfortable

Staff are friendly

Family

6/10

Pleasant

06 Oct 2017

masayuki

You can not expect more for this price!

Good for the price! Good location, just one minute from subway station!

6/10

Pleasant

27 Apr 2017

SHARIF

location great but

My room wasnt ready on time although i had my booking in advance for more than three weeks .
the great thing about tbis hotelbis the location.
the shutel busbtobgouangzhou fair was privided by the hotel butbtheir leaving and returning time wasnt good enough ...only two service ..

2/10

Poor

19 Apr 2017

Sunil

Very bad experienced and they give us very small room ... and hotel.com also I complaint and they said they will call me back ...but nothing call from hotels.com ..... they give us opposite way that mentioned on voucher ... we went there for canton fair time .... will never go back again ...as they Cheat on us..

8/10

Excellent

17 Jan 2017

Verified traveler

Nice staffs and clean environment. Just besides Taojin Mrt which is convenient for travelling in Guangzhou.

6/10

Pleasant

05 Jan 2017

Verified traveler

Convenient location

I like the location as it is very near the mtr. I must give special thanks to the security guard who helped us to reason with the taxi driver who tried to con us when we arrived at 3 am.

Partner

8/10

Excellent

03 Jan 2017

Verified traveler

Good location, average hotel

all about the location and price, no other reason to choose this hotel

4/10

Poor

28 Dec 2016

Ned

Near Metro Stop

Nothing special the girl in front desk gave me very bad room I couldn't even get in with my bag and when I spoke to her she told me you can change the hotel if you don't like and we still got your money
refused to let me talk to a supervisor.
Even I was in that hotel a few days before.
you wake up at 6:00 am every day because they have construction on top floor.

8/10

Excellent

06 Dec 2016

Becky

Convenient location near subway

The hotel is not too far from subway station and is easy to find. Size of our room, including bathroom is pretty good. It comes with free wifi and it worked well. Our booking came with breakfast - we tried it once and didn't like it very much. The place for breakfast is small and not very comfortable. Also, the food is not very good. You can skip it.

6/10

Pleasant

23 Nov 2016

Clement Siaw

room is.clean and location is good

very good！nice experience
The room is clean

Partner

8/10

Excellent

12 Aug 2016

Verified traveler

Good Value for Price

Stayed here twice already and was better than expected especially given the relatively good price and being right near the metro. There is also a big yum cha restaurant inside the building so that's convenient. However both times the room that was booked was not available - one time had to pay extra to upgrade and one time was upgraded for free. I would come back here but need to be firm on the room that was booked and not pay for upgrades without prior notification.

6/10

Pleasant

27 Jun 2016

Kwon Woong

Clean

It was just a clean hotel

8/10

Excellent

17 Jun 2016

Verified traveler

Guangzhou stay

I called the housekeeping three times with different days nobody answered, so I just called the reception for extra pillow too bad the hotel does not have extra pillow.
The room is ok, but there is no safebox and cabinet. the size of the room is enough if you will just sleep on it but if you will try to bring more than 1 friend they won't fit
For the cleanliness of the room I could say that its clean except for 1 night I used the tea cup they did not clean it.

8/10

Excellent

22 Apr 2016

Ata ullah

A good and convenient hotel

It was good. Must have a mini freezer and weight scale in room. Tee / coffee items need more.

6/10

Pleasant

09 Apr 2016

Tarek

Short stay

The internet was very slow and they have s cattle in the room but no coffee only tea, they don't speak good English

6/10

Pleasant

05 Mar 2016

Steven

Smokey room. Very small.

The hotel told me they did not have a room for me because they were sold out. After a call from hotels.com things were straightened out and I was given a smaller room then what I paid for but I was happy to have a room. The room
was very small and smelled of smoke. To walk to the other side of the bed you would have to walk sideways as there is not enough room.

8/10

Excellent

05 Dec 2019

Verified traveler

Sejour assez bien, la particularité ça été l'accueil, Accueil chaleureux le personnel a l'accueil est tres souriant et la communication assez clair et complète

Friends_and_family Family

2/10

Poor

26 Oct 2019

トムヤン君

写真とは違い建物が古く汚かった。そして部屋の中にGがいて驚きました。シャワールームの扉もPUSHと書かれているのに引いて扉を開けたり、常備されているドライヤーも使えないという。もう二度と利用したくありません。

Business Self

10/10

Exceptional

07 Oct 2019

Verified traveler

シャワーの水圧が低かった

Business_and_leisure Self

8/10

Excellent

04 Apr 2019

Lyn

依然失望，因為近自己要到嘅地方及要探望嘅朋友，才選擇這酒店，今次是第二次入住，住隔離房的人依然會照吸煙，煙味傳到自己房間，全天候沒有隔離煙味道，難頂，走廊房間也有煙味，優點係酒店位置近地鐵，近旺區，地理方便

Leisure Family

2/10

Poor

26 Dec 2018

Verified traveler

WiFi 要用大陸號碼先可登入，浴室設施極差，房間隔音亦非常差勁，員工態度還可以，地點方便，鄰近地鐡站，尚算方便

8/10

Excellent

30 Nov 2018

man ling

服務員有禮，服務快捷

Family

10/10

Exceptional

28 Aug 2018

chi ming

有機會到廣州一定入住

非常滿意

8/10

Excellent

25 Aug 2018

khei

清潔感

普通でした。

4/10

Poor

17 Jun 2018

Verified traveler

カードキーの反応が悪く2度ほどフロントへ行きました。それ以外は、普通に快適に宿泊できました。

8/10

Excellent

30 Apr 2018

Tom

It is close to the subway station

It was nice to me the location.
But I need to wait long time for check in, reception was not good working.
Room was clean and confortable.

6/10

Pleasant

19 Apr 2018

MM

酒店很少，然後廁所跟坐廁是在一起的，小的我都不懂說了，洗澡的時候超不方便，很容易弄濕外面跟坐廁，還有隔音超差的

2/10

Poor

08 Apr 2018

Verified traveler

住過最失望的酒店

房間少尚可忍耐，可是設施實在太差了。

浴室廁所沒有門實在不能接受，與朋友一起入住實覺尷尬。

花灑更是壞的

下次不會去住了。

6/10

Pleasant

20 Jan 2018

ねこ

客室は要チェック

出張でよく利用するため、必ずワードローブのある部屋を予約しますが、チェックインしてみると予約した部屋よりも安価なワードローブどころかハンガーもない部屋。
フロントへ戻り写真を見せ、予約した部屋に変えるよう伝えたところ、今日はその部屋が全て埋まっているので明日部屋を変える、との事。(何のための予約だ…)
翌日無事に部屋を変える事ができたが、以前にも同じ事があったので、手間がかかる印象。部屋自体は可もなく不可もなくです。

8/10

Excellent

14 Dec 2017

masachika

冷蔵庫

予約時点では、部屋に冷蔵庫が有るように記載されてましたが　実際は、部屋に、冷蔵庫は、設置されてませんでした。

8/10

Excellent

11 Dec 2017

man ling

以這個價錢是不錯了！房間也整潔，酒店位置不錯，下次也可以再來

Family

4/10

Poor

11 Nov 2017

ケー

仕事に便利な場所にあるホテル

従業員の方どおしの申し送りができていない。
予約した部屋が用意されていない。
Wi-Fiが弱い
など、あまり良くないが、仕事の便宜上使用した

4/10

Poor

31 Aug 2017

Verified traveler

1番狭い部屋には冷蔵庫が付いていません。

8/10

Excellent

18 Aug 2017

YI-SAN

離地鐵站很近

浴室太小整體不錯

8/10

Excellent

12 Jul 2017

macro

預訂欠妥善但服務良好

原本預訂商務房加大双人床房，但入住時竟然沒有空房，只有兩張單人床，有点失望，既然確認預訂應該預留房間! 但服務員態度很好，帶我參觀其他房形，第二天早上給我替換。

Family

6/10

Pleasant

24 May 2017

Verified traveler

外觀沒有相片中美，房間商務標準尚可

以大陸三星酒店而言，員工有訓練水準

6/10

Pleasant

27 Apr 2017

Chi Wai

Small room but warm staff

Room is quite small. Staff are helpful and friendly

4/10

Poor

23 Apr 2017

Dboy

失望

到酒店後我訂購的商務大床房未能提供，要我強行接受雙床房！第二天更換房間電視又有問題既！要求再換房間又未能提供！
-地氈地板超污糟！
-熱水要等一會才可穩定，水壓很不足！
-交通係方便
-附近很多食店
-酒店入口比較隱蔽，夜間比較黑暗和街道衛生較差！有老鼠！

6/10

Pleasant

29 Mar 2017

tsailing

房間格局不優,服務還行,附近環境優.交通方便

6/10

Pleasant

15 Mar 2017

Verified traveler

便宜，其他很一般

除了方便及便宜，整體來說一般般。
房間設計非常少，走路都困難，走去窗戶位基本上走不到，還一直被床邊角木頭撞到，床頭木頭位置破了，
洗手間毛巾有蚊蟲附著，淋浴水亦會灑到外面。

8/10

Excellent

05 Mar 2017

Verified traveler

方便整㓗,價格合理

酒店離淘金站很近，附近有很多食店，是商業加住宿的地區。酒店價格與服務可以推薦。

Family

2/10

Poor

16 Feb 2017

Wing Ho Allan

貴，他們比平時貴了一倍

6/10

Pleasant

02 Feb 2017

SIU MUI

酒店外貌有D舊，不過內部還可以，很乾淨。淘金地铁站出口直行轉右約幾分鐘。到了酒店check in時，沒有我的Booking，要查一輪先話有。之後上房發覺房間是2張單人床，而且略小，並不是我訂的加大雙人床，要走落去大堂問，職員說因為預訂的是2張單人床，我講請睇清楚我給妳的訂單吧，是列明加大雙人床的，之後先至換。

Family

4/10

Poor

08 Jan 2017

ted

NOISE POLLUTION

The passenger lift's sound was too lound. Also in the room, the toilet's water need over 10-20 for flush.