Hawaii Hotel

6/10

Pleasant

10 Mar 2026

Tammy Lou

You can never get a place at any pool because chairs are saved with towels but no one ever sitting in them. Food was just ok sometimes tasted as though it had been sitting all day in warmers. Lots of high end shopping. We stayed here 11 years ago and a lot has changed for the worse. Our room was clean and furnishings were nice.

4/10

Poor

10 Mar 2026

Vasile

Yes but the food is not so gu

Family_with_children

10/10

Exceptional

10 Mar 2026

Drema

Great

10/10

Exceptional

09 Mar 2026

Marc

Amazing staff/crew.
Location, view, property extremely clean.
Shops, restaurants were fantastic.
Best stay/ vacation I have ever experienced in my 36 years as a resident of Oahu.

Mahalo to the Team @ the Hilton Hawaiian Village.
I’ll be back this July..

10/10

Exceptional

09 Mar 2026

Hazel Yazuri Morales

Clean room, great customer service.
The food in the restaurant could be better. But overall had a great first time experience at this hotel

Partner

8/10

Excellent

09 Mar 2026

Arielle

Huge property, lots of shopping and seating areas. Tough to find beach towels at times and food was over priced but delicous.

Family_with_children

8/10

Excellent

08 Mar 2026

Vladislav

Hotel was ok, wasn’t as clean as I thought. Dust everywhere in the room, carpet wasn’t even vacuumed the whole stay. Overall it was ok. Most likely won’t be staying here again

Family_with_children

8/10

Excellent

08 Mar 2026

Sharon

Nice visit

8/10

Excellent

08 Mar 2026

Kevin

We upgraded to a room in the Rainbow Tower specifically for the view, and it did not disappoint. The room had a beautiful view of Waikiki Beach, and we were able to watch the Friday night fireworks directly from our balcony, which was a great experience.

The location of the resort is excellent. It is very close to the beach, with easy access to the pool area, and centrally located near many shops and restaurants in Waikiki. The staff throughout the property were pleasant and helpful, and despite the size of the resort, noise levels were minimal.

The room itself was decent but showed some minor wear. The bathroom doorknob was coming apart, which suggested that some maintenance could be improved.

Food options within the resort were somewhat limited, and the quality was average overall.

Overall, it’s a well-located resort with great views and convenient beach access, though the rooms and food could use some improvement.

Family_with_children

10/10

Exceptional

08 Mar 2026

Carla

Yes We had a very nice view of the ocean and surfers off our balcony.

Family

10/10

Exceptional

07 Mar 2026

Peggy MARIE

The hotel was amazing

Family_with_children

6/10

Pleasant

07 Mar 2026

SWATI

This was my first time in Hawaii and I stayed at HHV Waikiki Beach Resort. Check-in was smooth, our room was clean, and we had a great ocean view. Restaurant staff and housekeeping were excellent.

Unfortunately, guest services and the front desk were the least helpful part of the stay. We weren’t informed about construction nearby, and there was constant drilling and hammering for several days. The lighting in the room was also very poor, and our floor’s ice machine was out of order.

A friend had flowers delivered while we were out, but the hotel wouldn’t accept them because the delivery driver wouldn’t pay a $3 delivery fee. Considering the $55 nightly resort fee, it seems like that could have easily been charged to the room. The flowers never arrived and no one seemed concerned about resolving it.

On our last day I dropped off stamped postcards at the front desk to be mailed. Later another employee told me they no longer accept mail there, and the postcards I had already given them were just sitting behind the desk.

Overall, our stay was okay — 3/5 — but I wouldn’t stay here again.

Friends

10/10

Exceptional

07 Mar 2026

Caitlin

everything top tier

Partner

10/10

Exceptional

07 Mar 2026

Alycia Elizabeth Aline

Fabulous location on the beach. Amazing ocean views and Diamond Head Crater views from our room in the Tapa building. Staff was very friendly and helpful. Gym is awesome and I used it every day for the week. Food was good. Lots of options at the resort. Recommend the magic show at the other Hilton

Family_with_children

10/10

Exceptional

06 Mar 2026

Gilbert

Ocean view really good. Great place to stay. Close to everything.

Family_with_children

6/10

Pleasant

06 Mar 2026

Vern

All the prices on the resort were extremely expensive!! Everything else was great!! Every time you eat a normal meal it’s always over $100.00… that was disappointing

Family_with_children

10/10

Exceptional

06 Mar 2026

Fred

Our room was clean and beautifully decorated. We had ocean views that were amazing. The view was so spectacular, that we didn’t want to leave the room. The resort has lots of options for dining and a great walking path for a morning workout!
Love this place and the location.
The staff was very friendly as well.

Partner

10/10

Exceptional

06 Mar 2026

Sonia

Yes, everything was very accessible!

6/10

Pleasant

06 Mar 2026

BRIANA Nicole

Hotel is dated. Check in process was not great, staff member who assisted us failed to give any information regarding the hotel, our stay, amenities. Pools and lagoon are not private, anyone can come in and hangout.

10/10

Exceptional

05 Mar 2026

Melissa

Wonderful view of the ocean and a great place to stay with it being in the perfect walking distance to everything you need. This was our second time staying there and we will definitely be back for a third time later this year!

Partner

8/10

Excellent

05 Mar 2026

David A

When inquiring about tour tickets the staff is always pressuring for you to attend a time share event.

Family

8/10

Excellent

05 Mar 2026

Irma

Loved our stay. Some staff, especially at the Hau Tree bar, was mediocre. One waitress was just rude. The Tapa bar, Christian and Mike were great! Shout out to them. Breakfast at Tropics was delicious, staff here all around was amazing. The beach umbrellas and chairs could use an upgrade, especially for the price, but the staff was good.

Family

10/10

Exceptional

05 Mar 2026

ALEJANDRA

Fue mi primera vez en Hawai’i y realmente fue la mejor experiencia que pude haber vivido todo fue increíble y el hotel simplemente maravilloso!!!!!

It was my first time in Hawaii and it truly was the best experience I could have had. Everything was amazing and the hotel was simply wonderful!

Self

6/10

Pleasant

05 Mar 2026

Zachary

Clean room. Shops everywhere. On site general store

Family_with_children

10/10

Exceptional

05 Mar 2026

Verified traveler

Great area nice hotel rooms simple and easy no real issues was there for 2 nights

8/10

Excellent

04 Mar 2026

Thi Ai Phuong

The ocean was partly visible from the room. It was a very nice convenient location. Room is a little old, with mold in the tiles in the showers. Overall good. Staff at checking was very nice and helpful. Would come back again but will request a better view.

Family_with_children

10/10

Exceptional

04 Mar 2026

Andree

Tapa Tower ocean view

Family_with_children

4/10

Poor

04 Mar 2026

Renitta

Nice property. Staff friendly. Room was great. Just know they charge your credit card more than once. Deposit is more than what's on the app. If you want umbrellas and chairs on the beach, you will have to pay. It's not included in the resort fees. Food was terrible. Just bland and no seasoning.

Self

6/10

Pleasant

03 Mar 2026

Lawrence

Nightly live music was great. Could be heard from balcony but was interrupted by the screaming children in the pools which was all the time. The grounds were beautiful with coi ponds and water falls everywhere.
The access to the ocean was lovely but had no lifeguard on the beach which was concerning and pools had attendants, not life guards. We were not allowed to play gin rummy by the pool since alcohol was served there. Departure luggage near rideshare was not available on a Monday. High end shops were in the village.

Partner

10/10

Exceptional

03 Mar 2026

Karan

Great property. Nice beach which is part of the resort and a couple of restaurants had a great view facing the ocean. Kid friendly resort and helpful staff.

Family_with_children

8/10

Excellent

03 Mar 2026

Kelee

This is a resort with almost EVERYTHING. BUT

6/10

Pleasant

03 Mar 2026

James

The building across looked directly into my room. Building and area is dingy and needs some work. Elevators were slow. Staff nice but not ( over professional)

Self

10/10

Exceptional

02 Mar 2026

wanda

The view was wonderful,the room was great,

Family_with_children

10/10

Exceptional

02 Mar 2026

Kathy

Spacious room with a great view!

Partner

10/10

Exceptional

02 Mar 2026

SEA HOON

fireworks

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Gabe

Staff were very nice and rooms clean. Losts of activities for resort. Even after prepaying our hotel, Hilton still holds a depost fee for 5 to 7 days even after you paid your bill.

Partner

10/10

Exceptional

01 Mar 2026

Jill

A little oasis in Waikiki.

Friends

10/10

Exceptional

01 Mar 2026

Amy

The room was nice the people beside us constantly smoke

10/10

Exceptional

01 Mar 2026

Harmanpreet

We stayed in Tapas Tower in ocean facing room. It was a spacious room and the views were amazing. Hotel staff was friendly and the resort is at the most convenient location next to Waikiki beach.

Partner

10/10

Exceptional

28 Feb 2026

Aileen Lynee

Loved the resort

Family_with_children

10/10

Exceptional

28 Feb 2026

Robin

Great stay, great service, beautiful views, great for a family stay I’ll be sure to come again thank you for the wonderful service

Family_with_children

8/10

Excellent

28 Feb 2026

Sharon

We’ve stayed at HHV many times and this time booked a two queen bed with a partial ocean view in the Tapa Tower. The room itself isn’t anything special, but it’s more spacious than rooms we’ve had in the Ali’i and Rainbow towers. What HHV really has going for it is the amenities and activities, which is why I’m giving it 4 stars. It’s a paradise for families with young kids.

Family_with_children

6/10

Pleasant

27 Feb 2026

Chase

Room was normal … decent not worth what we paid per night

Partner

2/10

Poor

27 Feb 2026

Leticia

I am extremely disappointed with our experience at Hilton Hawaiian Village, specifically at the Tapa Bar.
My two children ordered two burgers and a side of fries. When we received the bill, we were shocked to see that 8 guests were written on the tab, and a 20% large party gratuity was added. This was completely inaccurate and unacceptable — there were NOT eight people dining.
When my husband asked to speak to a manager, the waitress, Theresa, who served my children, told us, “Oh don’t worry, I won’t charge you, I’m Chinese too.” That comment was inappropriate and unprofessional. This is not how billing concerns should be handled.
The following day, we went to the front desk to ask how to correct the charge. We were referred to the food and beverage manager. However, there was never a food and beverage manager available or anywhere to be found. No one seemed willing to take responsibility or resolve the issue.
This experience felt deceptive and poorly handled. Charging an automatic large-party gratuity to two children is unacceptable. The lack of accountability and management support only made it worse.
We expected better from a Hilton property. Unfortunately, this left a very negative impression on our stay.

Family_with_children

10/10

Exceptional

27 Feb 2026

Manyari

We stayed in room 1817 of rainbow tower. View was post card perfect, room was clean, beds were clean.
Nancy P checked us in and was incredibly attentive to our family’s needs.

Family_with_children

10/10

Exceptional

26 Feb 2026

Christine

It was perfect

Family_with_children

10/10

Exceptional

26 Feb 2026

William

The room was well appointed and we felt comfortable

Family_with_children

10/10

Exceptional

26 Feb 2026

Mohana P

Fantastic view. Great crowd

10/10

Exceptional

26 Feb 2026

Yunfeng

Room was cleaned very well daily. Staff is very friendly. The village is very big, so walk to the outside takes 10 minutes

Partner

10/10

Exceptional

26 Feb 2026

Donald Myles

Everything I’ll definitely be back

Self

8/10

Excellent

26 Feb 2026

David

Upgraded rooms are a bit smaller. Otherwise fantastic hotel.

Family

10/10

Exceptional

26 Feb 2026

Justin

Fabulous as always!

Partner

10/10

Exceptional

26 Feb 2026

Naina

Yes great time

10/10

Exceptional

25 Feb 2026

Eric

Property & amenities were great, and good location too!

10/10

Exceptional

25 Feb 2026

Debbie

The staff were friendly. The amenities were great! You didnt have to leave the resort if you didn’t want to. Restaurants, ABC Store, Louis Vuitton store and more are on sight!

Partner

10/10

Exceptional

24 Feb 2026

Zachary

great location

Partner

6/10

Pleasant

24 Feb 2026

Kelly

The room conditions were very old, the rooms look dated, the hallway dated. Our air conditioning did not work properly. Our bathroom door was old and didn’t stay closed with out slamming it. The door knob was falling off. The rooms carpet is dated. Wouldn’t stay in that tower again.

10/10

Exceptional

24 Feb 2026

shogo

The hotel service and location were very good.

10/10

Exceptional

23 Feb 2026

Annette Lynn

Staff was amazing! Great resort

Friends

8/10

Excellent

23 Feb 2026

Malama

Staff was helpful and kind

Business

10/10

Exceptional

23 Feb 2026

Simon

Great stay, amazing beach
The room sees the Friday fireworks
Team supported extended late checkout (with charge)

Highly recommend booking your back umbrella online to save time.

The luau was overrated and over priced.

10/10

Exceptional

23 Feb 2026

Jill

Room is spacious and we got upgraded to family room!

10/10

Exceptional

23 Feb 2026

Brian

The room was fantastic! It was clean and modern with a great view of the ocean and lagoon. Every staff member was super polite and friendly. Only issue I had was with the Friday Starlight Luau. The host started the night while there were quite a lot of people in the golden circle line, we couldn’t make out what he was saying. We felt they started without everyone being seated, like they started without us. For the 950+ bucks we paid, we didn’t like that feeling. Overall it was wonderful.

10/10

Exceptional

22 Feb 2026

Caridad

Yes very nice

Partner

10/10

Exceptional

22 Feb 2026

Renee

2nd time

Partner

6/10

Pleasant

22 Feb 2026

Justin

The hotel was pretty old, dirty and not kept well.

Family_with_children

10/10

Exceptional

22 Feb 2026

Youthana

Our room was clean with a great view. The staff were super courteous and kept our room tidy.

Partner

8/10

Excellent

22 Feb 2026

Doreen

The room was clean. We loved the proximity to Waikiki Beach, the multitude of restaurants, the ease of getting tours, and the shops.

Partner

6/10

Pleasant

22 Feb 2026

Toni

This is not the place you want to visit for relaxation and rejuvenation purposes. It’s crowded, long lines to check in, long wait times for the elevators and restaurants. The staff intimidate Lyft/Uber drivers. The Ocran view room really means a view of the Lagoon. Watch for hidden fees. The beaches and pools are crowded as well. It’s perfect for families and those with small kids.

Partner

10/10

Exceptional

21 Feb 2026

Murray

Friendly staff, great amenities, everything you need is on site

Family

10/10

Exceptional

19 Feb 2026

Diane P

The village grounds have all amenities you may need. It did take a while to get my bearings. I appreciated having options of pools, lagoon and ocean. Many of the excursions offered stops at this hotel.

Self

6/10

Pleasant

18 Feb 2026

Jessica

Better water pressure

Family_with_children

6/10

Pleasant

18 Feb 2026

Graham

Room was in good condition with ag reat view, pools are also good. However the resort fee, restaurants abd generally anything you buy is x4 the normal cost in a city. Nearly $100 per night parking, $100 to hire 2 chairs and an umbrella on the beach. The list could go on.......

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Anne

The hotel was just ok for the price, and they charge $70/day for parking which was never listed anywhere.

10/10

Exceptional

18 Feb 2026

Kate

Hilton Hawaiian Village Waikiki Beach Resort is a great resort-style stay right on the beach. The property is large and feels like its own village, with multiple pools, a lagoon, restaurants, shops, and easy beach access. The location is convenient to Waikiki but not overly crowded. Rooms are comfortable, some more updated than others, and many offer beautiful views. Friday night fireworks are a fun bonus. Overall, a great choice for families or couples looking for a classic Waikiki resort experience. 🌴🌊

Partner

10/10

Exceptional

18 Feb 2026

Quentin

Everything was perfect and great

Partner

10/10

Exceptional

17 Feb 2026

Isella

It was my second time staying there, and this time was for my birthday. It was such a wonderful experience.

Partner

6/10

Pleasant

17 Feb 2026

Kenneth

Started off on the wrong side. Bed had a stain on linen and had to call to get bed changed on first night.
Staff should have notified us that there would be a band playing outside room until 10pm each night.

Partner

8/10

Excellent

17 Feb 2026

Bryce

Overall, the room itself was good and the property is very nice. The grounds are beautiful and well maintained, though at times the resort felt a bit restrictive. I do believe the property would greatly benefit from converting one of the towers into an adults-only section to better accommodate guests seeking a quieter, more relaxed experience.
A small but important suggestion would be adding clear signage at the hot tub stating that splashing is not allowed. That would help maintain a more enjoyable and calm environment for guests.
The food on property was good — quality and presentation were solid. However, pricing felt noticeably inflated. While I understand that costs are generally higher in Hawaii, it did feel like the resort leaned heavily on that narrative to justify premium pricing. Just outside the resort, similar better food and everyday items were often nearly half the price. Guests expect some markup for convenience, but the difference was significant enough to notice.
Service was mixed. The housekeeping staff was excellent — friendly, thorough, and consistent. Unfortunately, the main front desk staff came across as somewhat rude and less welcoming than expected, which impacted the overall first impression.
One area that really stood out was the noticeable presence of homeless individuals around the property perimeter. I observed several people walking near the resort looking for cigarette butts and lingering close to guest areas. I’m from Chicago, so I understand.

Partner

10/10

Exceptional

17 Feb 2026

Jacqueline

Great service

Self

10/10

Exceptional

17 Feb 2026

Jennifer

We stayed in the tapa tower. It was extremely clean, staff was wonderful and had great access to pool and the beach. The cost of all food and drinks is crazy high. We went to the ABC store everyday and got lots of snacks, sodas and water. On our last day we stumbled upon the Happy Snack Bar at the hotel next store and that was bar far the best find if you’re looking to eat and not go broke. We were traveling with our kids that never stop eating so eating at the resort restaurants for every meal was not an option for us. There were 5 of us and the junior suite was the perfect size. Can’t say enough good things about this place! Would definitely stay again.

Family_with_children

2/10

Poor

16 Feb 2026

Muhamad Faris

That’s all scam when I booked it they show me a Hilton Rambo hotel, the one which is remodeled and with a better view when I checked it in, they give me a dirty ass old hotel, and I paid for ocean of view. All I see the other building and a little bit of ocean view and just tree.

Leisure Family_with_children

8/10

Excellent

15 Feb 2026

Liberty

The safety we felt in the facility. The smiling faces which we were greeted with at every touch point. The extra steps of someone hitting the elevator door for us when our hands were full, to the overall feeling of being relaxed.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Gabriela Vanessa Perez

The view was spectacular!

Leisure Family_with_children

4/10

Poor

14 Feb 2026

Rebecca

I was EXTREMELY disappointed.. for how much this okace charges. You have an additional $55 PER NIGHT resort fee you have to pay which is for things like the pools ect AND $79 PER NIGHT for parking in their private parking garage which should be included in our stay.. we stayed 4 nights and all of the pools were closed for weather for 2 whole days.. yes it was windy but the pools most definitely could have been open!! All other resorts had theirs opened. We should have recieved our fees back for those 2 days and we did not.. in addition to this the HILTON doesnt have any microwaves in their rooms unless you pay for the timeshares with full kitchens..what hotel doesnt have microwaves?? NONE i walked all around looking and was treated like i was an idiot for wanting to heat up food. I had so much food my kids and i couldnt even eat, even a motel 6 has a microwave. I honestly would never stay here again. Rooms are very generic, queen beds were actually a \"full\" and so unbelievably uncomfortable even my 3 year old said her body hurt after sleeping on them.

Leisure Family_with_children

8/10

Excellent

14 Feb 2026

Yesenia

I stayed at the kalia tower room. I think it needs to be more updated. Hawaii is beautiful and there are lots of entertainment and activities offered this hotel. I plan on coming back to Hawaii. However a different tower not the kalia tower.

Leisure Family

10/10

Exceptional

13 Feb 2026

Marcus

Loved the view and upgrade!

6/10

Pleasant

13 Feb 2026

Elizabeth

Tapa Bar service was not good and everything closes early, by 9pm. No nightlife

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Emily

Yes.

Partner

10/10

Exceptional

13 Feb 2026

Amanda

Great service and amenities. Restaurants had amazing food.. we had a great time! All of the Hilton staff was wonderful and the resort was well cared for and clean.

Leisure Family_with_children

8/10

Excellent

13 Feb 2026

Pamela

Upgraded rooms view.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Jason

Everything was perfect. From the moment we checked in to all the fun we had on site and off. This place is so beautiful and so perfect. Food, fun, everything is so close by and decent prices for being on an island. Definitely worth the price and can’t wait to go back!!!

10/10

Exceptional

12 Feb 2026

AMELA

Room

10/10

Exceptional

11 Feb 2026

Lynn

Loved everything!

Family

8/10

Excellent

11 Feb 2026

Sheila

The room and the resort were very clean. Staff were very friendly.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Junwei

Nice experience

8/10

Excellent

10 Feb 2026

Erica

Ample selection/variety of restaurants.
Great ocean view from the room.
Stayed at the Ali Tower, was supposed to be a newer building, but wallpaper in room was coming apart, you could also see plenty of water spots on the ceiling/walls.

Leisure Family_with_children

6/10

Pleasant

08 Feb 2026

Brian

Beautiful primo location right on the beach in Waikiki. Wildly expensive, but hey, you only die once, right?

Leisure Partner

10/10

Exceptional

08 Feb 2026

Rostyslav

I like this place.

Leisure Family

10/10

Exceptional

08 Feb 2026

Michael

Clean room. Let us check in early. Phenomenal view. Shopping center on site. Friday night fireworks. Onsite restaurants. A little difficult for Uber pickup because there are 3 buildings and rainbow tower was never a choice. Had to walk a couple of blocks for Pearl Harbor pickup, but not a problem for us.

Leisure Partner