Mahkota Residence

Indonesia , Karawang
KARAWANG, Jl. Jend. A. Yani No.5, Tanjungpura, Kec. Karawan
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50 reviews shown

2/10

Poor

08 Feb 2026

Peter

That was poor service no coffeemaker in the room no bedsheet for the bed in the living room we are three so only 2 towels etc ……

6/10

Pleasant

26 Oct 2023

MICHAEL

On arrival it took almost an hour to check in, when I asked why it was taking so long I was informed that the room I booked was not available. i was finally given a room but although I was told it was like for like, it was not in the main hotel and was quite far from the restaurants and entertainment area. I will make sure my booking is confirmed in the main hotel building next time.

Business Self

8/10

Excellent

13 Feb 2022

Dava

we loved the kitchen on the balcony, however missing a few key items like: a sponge, towel and dishwashing liq. a knife that wasn't dull, 2 reg size coffee cups. Our room has two bed moved together as one, Sad as the room is listed as a king which was what was expected.

Leisure Partner

4/10

Poor

03 Dec 2018

CarolinaHunter

Unfortunately we had to wait until 6:32pm to get our room, which was on the 3rd floor of the last building; we were tired, it was humid, the AC didn't work properly, the fridge did not cool, and all the channels were in French. None of the staff knew enough English to be of assistance; they did their best, but that was just not enough. I am guessing that they cater to Europeans and not to English speaking people. Breakfast was 27 Euros per person, that was excessive. I would never stay there again, nor would I recommend it to anyone.

Business_and_leisure Partner

10/10

Exceptional

28 Aug 2018

Gabriel

i Liked this hotel, the room, the amenities, the piano bar with a good music, the nice a la crate restaurant, and all you can eat restaurant too. I found good coffe and good wine. It’s a very good area close the city too.

8/10

Excellent

09 Jan 2018

Sandra

Nice Hotel, on the coast, good facilities

Having read some reviews we were worried to the extent of wondering if we should cancel. Our experience was so at variance with what was being said we'd have been forgiven for thinking it was another Hotel. We had a first floor room with balcony and balcony kitchenette offering a lovely view of the beach and surrounding gardens. Lovely location for supper and breakfast. Yes, we were joined by birds but of the chaffinch sized variety, not Hitchcock's \"The Birds\". The room was clean, comfortable and regularly serviced. The shower and bathroom were well appointed, well supplied with wash products and again kept spotless. At minimal cost we had wi fii passwords for 4 devices for our 13 night stay. Air conditioning was very effective! We were also supplied with a drying rack on the balcony and ironing board/iron should we have felt the need. We hired a car, on site parking was free and it was easy to visit all parts of the Island. Most roads were tarmacked, those not were a bit potholed. Some of the road layouts and priority were a bit hair raising. Dining unless you have an all inclusive deal could prove costly especially if you were travelling with family but the buffet meals we sampled offered great choice and was a good way to sample many different types of food. The dance displays were well worth seeing and the Christmas and New year Festivities were fun. Effort had been made. Did we enjoy our stay? YES. Would we want to return? DEFINITELY.

2/10

Poor

01 May 2016

OK Stay, but Never Again

Upon arrival, I was confused because when the taxi driver dropped us off, the name of the hotel was not the hotel l reserved. After checking in, I realized there were several hotels combined in one and there are blocks of room that are in the Mahogany section of the hotel - confusing I know. Our stay started off horrible because the taxi driver quoted us one price and then when he dropped us off stated another price. He became so belligerent that the receptionist had to come assist. He charged us $30 more dollars then the normal price. After checking in, we were put into a room that we did not reserve - bathtub would not probably drained, it smelled a bit, and the overall it was meh! We informed the front desk about the error, but was told that we'd have to come back in the morning because the manager wasn't around. To smooth things over we received free wifi - meh! After receiving the correct room - we asked to be compensated in which the manager replied, \"We fixed it, everything is fine now.\" The hotel was situated near the beach and there was a nice bar and pool area. The drinks were a decent price, but the restaurant charged a whopping amount for a buffet - we passed. What really took the cake, was upon check out the receptionist informed us we owed 630 euros - even after checking in on the first day - I asked was everything covered and paid for and was told yes - by the same receptionist. We went back and forth for a good 30 minutes - even after I had to call expedia on

2/10

Poor

01 Jan 2016

Bonnie

Hotel is totally misrepresented

This hotel was dark, pitiful beach, and pitiful food and drinks, both restaurants. The only decent restaurant was the pizza beach restaurant, however it was very slow service. There was terrible lighting in the room, my ocean view room which really you had to stand on your toes to look over a corner of the roof to see it. Would nvpever go back to Guadeloupe because of all the misrepresentations. It is very difficult to drive around, everything is over an hour away from everything else, and in general a Very disappointing trip...worst ever!

6/10

Pleasant

27 Dec 2015

Ok Resort

Check In: We arrived at the resort after 8 pm. I was disappointed to find that our room was not ready. We were offered a drink at the bar while we waited. The room was ready in about 30 minutes. Of note; the Mahogany and La Creole Resort and Spa are the same hotels. This was a bit confusing at first. The rooms are located in dormitory style buildings with outdoor corridors, very outdated.

Room: I reserved a room with a queen size bed but was given a room with 2 twin beds pushed together. The room lighting was very poor; there was a floodlight type fixture at the entrance and two tiny spotlights built into the headboard. There is an outdoor kitchen on the balcony, which included a mini fridge, electric stove, dishes, pots, etc. not bad for those who plan to cook while on vacation. Wi-Fi worked ok. Only 240 volts available, I purchased a plug kit at Best Buy. I had no issues charging my iPhone and iPad. Check your electronics voltage requirements before you travel.

Restaurants: We had our meals at La Route Des Epices and Le Zawag. Both had good ambience, however the evening meal at La Route Des Epices is a buffet which lacked variety/same choices each time got old by the second day. Dinner at Le Zawag was ok. The Bar area overlooks the pool nice place to hang out and relax.

Beach: The beach was ok, a little rocky in areas close to the pier. Minimal amenities. Jet Skies were available and a sand volleyball court

8/10

Excellent

26 Oct 2015

avi

Very nice hotel nice service close to the beach

Very good atmosphere nice crews close to the beach clean

10/10

Exceptional

10 Oct 2015

Dawn

Best hotel in Guadeloupe!

I've travelled to Guadeloupe 5 times for business and this is by far the best hotel I've found. I shall use it again.

8/10

Excellent

21 Sep 2015

Lyna

Good location with a great view

I had a fantastic view on the sea from my room. Good location but a car is almost necessary to move around!

6/10

Pleasant

09 Sep 2015

ALEJANDRO

2 hours waiting for room to be ready
Unadequate welcome drink; high sugar orange juice. Suggest at least a cold beer
Nice room
wifi mediocre

4/10

Poor

22 Jun 2015

Verified traveler

No Wifi with charge

They charge for wifi, but can not get any signal to connect.
I reported for the service, but did not fix until check out...

8/10

Excellent

06 Mar 2014

mike and sharon

Winter Getaway

The hotel was rather ordinary and the food was good but not exceptional. Location was rather bleak and we were not impressed with it.

Partner

10/10

Exceptional

07 Jan 2013

Lee

Lovely, modern, safe resort for all ages.

The rooms were comfortable, clean, stylish, and the beds were extremely comfortable. The views from the balconies were lovely and the balcony kitchenette was adequately stocked and very handy. The bathrooms were very nice, modern, very clean. Our only complaint was that there could be more hooks or shelf space, and the lighting could be a little better. The fact that the Mahogany is one of several buildings within the La Creole Hotel complex was a little confusing at first. The hotel staff was generally very helpful and pleasant; a few exceptions, especially in the buffet restaurant. Definitely a snobby bias against those who are not fluent in French! Be warned if you are English-speaking and not French-fluent that most staff outside of the front desk do not speak much English and misunderstandings can result. The food in the buffet, breakfast and dinner, is good-to-excellent. The pool is beautiful. The beach and swimming cove were just so-so, but the option of being taken out to Islet de Gossier just offshore, upon request, more than made up for it. Many amenities in the hotel and pretty grounds, like a good bar and much comfy common space for hanging out, made for an extremely pleasant stay.

4/10

Poor

29 Feb 2012

Kathy

Whole too French for an English-only speaker

These is lovely French family resort where NO ONE speaks English. All forms etc are in French (Wasn't sure what I signed away, maybe my grandson). Nice beach and pool. Room only so-so. Air conditioning didn't work well. Food outstanding, very French. If you do not speak French, the whole island of Guadaloupe is a problem. The park and eco-travel lovely but the capitol city looks like a capitol in a developing country in Africa. I think other islands are more American friendly. If you are French I can recommend the resort.

4/10

Poor

27 Feb 2012

Christophe

Mahogany

This is a building which is part of a huge \"tourist factory\" (Creole beach)with rooms and regulations that make you feel more in prison than on vacations. Even the pool is surrounded by glass walls. Food is disgusting and prices are outrageously high.
I don't recommend.

8/10

Excellent

29 Dec 2011

semaj

Served it's purpose

I really have an average opinion of this hotel. It had many nice features. However, one needs to remember....where you are.
Older, with recent up dates. Problem with the language, and expense to dine there. Nice beach

10/10

Exceptional

01 Sep 2009

Christopher

Very good experience

I chose the hotel using reviews from other visitors. We were island hopping and wanted four nights in Guadeloupe. I was not dissapointed. The Mahogany Hotel is part of a much bigger complex of four hotels which are part of the Creole Beach Hotel complex in Gosier. It is situated on the Pointe de la Verdure in Gosier. The room was spacious and very clean and included a kitchen out on the balcony. Our room was in a very quiet location; the maids were not knocking on the door early in the morning. Staff very friendly and polite. Excellent swimming pools and private beach. We used the hotel restaurant once for breakfast and twice for dinner and found it to be of good quality. Breakfast is 15 Euros each and dinner buffet is 30 Euros. I was pleasantly surprised that a bottle of rose wine was only 7 Euros!!! Saturday night was the buffet barbecue and very popular. We have no complaints about the hotel except that the bar prices are steep!!! Gosier is about a 15 minute walk away and there is not much in the immediate vicinity of the hotel. However, the beaches in Gosier are very good. We found the locals very friendly and willing to chat and help especially in one attempts to speak French. Pointe a Pitre is a 3 Euro bus ride away. Guadeloupe in actually part of the European Union so no messing arround with immigration docs upon arrival!

8/10

Excellent

17 Jun 2009

Beth

A Labyrinth

The Mahogany Hotel is part of a larger complex that offers a wide variety of choices that should accommodate most anyone's taste. But the way it is set up each section can be accessed on the same floor and so coming in late at night, tired, I ended up having to go back to the main desk just to find the elevator and then again to find my section. Also, on my first stopover I was given a room that was not even in the Mahogany section but in the Yucca section which I later discovered was not nearly as nice as Mahogany. The common areas are great with a gorgeous pool, nice beach area, lovely breakfast diningroom, lounge with live music, restaurant overlooking the sea, etc.

6/10

Pleasant

04 Mar 2026

Karinne

Lit inconfortable
Pas de disponibilité au spa
Buffet pas assez diversifié

8/10

Excellent

23 Jan 2026

Fanny

Nous avions une chambre 609 qui était située juste en face d’une énorme soufflerie nous avons demandé à changer et nous avons pu le faire. La nouvelle chambre 346 était très confortable. Le petit déjeuner buffet est très correct mais le gros plus est la vue sur la me, les saintes et la Dominique et la piscine.

Partner

10/10

Exceptional

04 Aug 2025

frederic

super sejour

super hotel
cadre magnifique
piscine exceptionnelle

Friends_and_family Family

8/10

Excellent

17 Aug 2024

Verified traveler

Satisfaisants

Séjour agréable

Partner

10/10

Exceptional

21 Jul 2024

Verified traveler

Superbe

Superbe séjour, le personnel est agréable, le club enfant est au top, l'ambiance est géniale.

Friends_and_family Family

6/10

Pleasant

03 Apr 2024

Verified traveler

Pas à la hauteur du quatre étoiles

Dans l'ensemble, l'hôtel est convenable. Mais pour un quatre étoiles, certaines choses laissent à désirer: un matelas creusé de chaque côté (à changer), la lampe de lit, est maintenu en place avec un morceau de carton, des carreaux dans la piscine qui ne sont plus là, le deck près de la piscine qui se lève (toutes les personnes qui passent trébuchent et les enfants tombent carrément). Et surtout, un accueil du personnel en fonction de la personne en face. Déplorable.
Un grand \"bravo\" à l'équipe du club TI MOUN. Je n'ai pas d'enfants, mais j'ai pu les voir s'occuper des enfants des autres: excellent! Ils sont agréables, souriants et je crois bien qu'ils s'amusent autant que les enfants.
Autre inconvénient: le parking. Il est toujours plein. Rentrer à 21 heures et trouver une place libre est du domaine de la chance.

Friends_and_family Family

10/10

Exceptional

03 Nov 2023

PATRICIA

Très bien.

Les chambres sont de qualité. Très bien. J'adore leur petit déjeuner très varié avec vue sur la plage!

Business

6/10

Pleasant

10 Jun 2023

Mathieu

Lieu magnifique mais hôtel vieillissant

Hôtel un peu vieillissant. Les chambres sont spacieuses mais n’offrent aucun élément pouvant justifier un prix aussi élevé.
Quant au petit déjeuner, 29€ par personne pour un buffet, c’est également excessif.

Business

4/10

Poor

19 Feb 2023

SÉBASTIEN

Une salle d eau sans paroi de douche sans rideau et l eau qui eclabousse partout. Un mobilier vieillissant et une vue sur un batiment vieillissant... un hotel qui demande à être renové contrairement aux photos du sites qui ne sont pas contre actuelles...

Leisure Self

10/10

Exceptional

02 Dec 2022

Anne-Laure

Excellent

Tout était parfait

Friends_and_family Family

6/10

Pleasant

11 Jun 2022

Mathieu

Un rajeunissement attendu

Cela fait plusieurs années que je séjourne dans cet hôtel.
L’hôtel est vieillissant et aurait besoin d’un coup de jeune…
De plus, les prix sont en augmentation continu et ne sont plus en adéquation avec les services proposés.

Business

8/10

Excellent

30 Nov 2021

thierry

Impossible de rentrer dans l hôtel avec la grève l hôtel a été très très bien avec moi treserviable tres réactive

Business

8/10

Excellent

28 Dec 2020

Verified traveler

vacances de noel à Gosier Guadeloupe

Hotel appartenant au Creole beach (mahogany = terrasse avec cuisine) Chambre assez basique, mais nous avons pris le supplement vue mer et avons beneficié d une tres belle vue depuis la terrasse.Il manque des rangements dans la chambre (porte manteaux) et aussi dans la salle de bain. Plage magnifique avec du sable blanc ultra fin et piscine sublime. repas tres bons avec du choix//buffet

Friends_and_family Family

10/10

Exceptional

02 Sep 2019

Naissa

10/10

En amoureux

Partner

6/10

Pleasant

27 Aug 2019

Verified traveler

Chambre correcte, salle de bain trop petite.
Accueil moyen.

Business Friends

10/10

Exceptional

22 May 2019

Camille

Le rapport qualité/prix vaut le coup

Un séjour très agréable, il s'agit d'un des plus beaux hôtels des environs et les services de l'hôtel sont appréciables : restaurant, bar, spa, salle de sport, plage privée, piscine, apéritif de bienvenue. Les chambres sont spacieuses et confortables.

8/10

Excellent

12 Apr 2018

Verified traveler

Gebucht hatten wir ein Nichtraucherzimmer mit king-size-Bett, erhalten haben wir in der \"hintersten Ecke\" ein grauenhaft mit Zigarettenrauch imprägniertes Zimmer und Doppelbett. Die entsprechende Beschwerde wurde anfangs mit der Bemerkung \"Es gibt bei uns keine Nichtraucherzimmer ...\" abgetan. Lediglich das nicht vorhandene king-size-Bett schien Anlass zu sein, uns ein anderes Zimmer (mit kostenlosem upgrade in eine höhere Kategorie) anzubieten, welches als angenehmer Nebeneffekt auch noch eine vernünftige Aussicht hatte. Unverständlich, dass ein Hotel dieser Preisklasse keine Nichtraucherzimmer hat. Hotelpersonal war insgesamt sehr freundlich, Zimmer sehr sauber und neuwertig eingerichtet, gut ausgestattet und die kleine Küche mit allem Notwendigen versehen.

8/10

Excellent

11 Apr 2018

Thibaud

Sejour d'affaire. Je viens chaque fois dans cet hotel très bien. Il manquait juste de pression dans la douche cette fois ci

10/10

Exceptional

12 Mar 2018

gwenael

Hôtel propre et moderne.
Chambre spacieuse.
Plage adaptée aux familles et bien protégée (nous avons un enfant de 16 mois), la piscine l’est un peu moins
Petit déjeuner exceptionnel.
Personnel bienveillant et souriant.
2 bémols : l’ascenseur souvent HS et les chambres clairement trop bruyantes si vous tombez sur des gens peu précautionneux sur votre tête....

Family

10/10

Exceptional

21 Dec 2017

Christel

Zwischenstopp in paradiesischem Ambiente

Leider waren wir nur für eine Nacht auf unserem Zwischenstopp auf Guadeloupe. Wir haben uns in der gut gepflegten Hotelanlage sehr wohlgefühlt und kommen gern wieder her, wenn wir einmal länger auf dieser Insrl bleiben können. Die Lage ist optimal!

Partner

8/10

Excellent

18 Nov 2017

Rodrigue

Bien et pratique

Bien, même si la nuitée reste chère pour le type de chambre. En revanche, les espaces communs sont magnifiques et les buffets au restaurant sont excellents

8/10

Excellent

24 Feb 2017

Verified traveler

Mahogany : chambres pas terribles...

J'ai réservé une chambre sur hotels.com, mais la réservation ne correspondait pas du tout à la chambre.
Description hotels.com : grand lit, 42m2, vue sur mer.
Réalité : deux lits simple, 25m2 maxi et vue sur... d'autres chambres de l'hôtel.
Par ailleurs l'éclairage des chambres mahogany est fade et par exemple vous ne pouvez pas éteindre la lumiere depuis votre lit...
Du coup après avoir fait une réclamation j'ai pu avoir une chambre dites \"classique\" dans une autre partie du complexe beaucoup plus cosy et sympa et a priori habituellement moins chères....

2/10

Poor

08 Dec 2016

Svetlana

Total disaster never recommend again!

Totally unapropriate four star valuation! Not even a 2star! humidity, door not working, teracce door not easily opened, expect nice modern lobby and restaurant rooms were not renovated from 80ties! Total disaster not worth pricing! \We changed first room immediately from seilling there were drops of water and all our stuff was wet in a few hours not being in room. Other room high humidity no circulation door very hard to open.not satisfied that we paid 200Eur, real value and standard is equal to value 50EUR/per night!!!

Partner

6/10

Pleasant

13 Jul 2015

Simone

Servizio lento

Rapporto qualità/prezzo che non corrisponde. Prezzo ritengo troppo elevato, i servizio è lento e spesso quasi infastidito. Purtroppo nella zona nonché alternative.

8/10

Excellent

07 Jan 2015

Niclas

Utmärkt hotell i slött område

jättetrevligt hotell med bra avstånd från flygplatsen. Området är dock lite trist, det finns en del restauranger men inga barer eller liknande.

Partner

8/10

Excellent

17 Dec 2014

jonathan

Chambre avec coin cuisine

Wifi payant. Manque d'ustensiles pour le coin cuisine. Sinon bon hotel super piscine avec plage à proximité. Gros souci au niveau de la chambre avec vu sur la mer ( payer en + ) pour rien car vu inexistante

Family

10/10

Exceptional

20 Aug 2014

Verified traveler

Excellente nuit!!!!

10/10

Exceptional

24 Jun 2014

Michel97351

HÔTEL TRES CONFORTABLE

Seuls bémols: le wifi payant, mesquin pour un établissement qui affiche 4 étoiles. Une insonorisation médiocre lorsque les occupants de la chambre au-dessus de la votre déplacent les meubles sur le sol.

Partner

8/10

Excellent

22 May 2014

Verified traveler

Endroit agréable

Endroit très sympathique près de la mer
Plein d animations et une très bonne présentation de l hotel avec une invitation à un vrai cocktail de bienvenue