Oyo Hotel Altus N Main St

2/10

Poor

24 Dec 2025

Jack

The hotel was not open and left us without a room for the night. Then kept prompting us to review the hotel. Was supposed to get a night credit for the stay through another hotel, but it didn't happen

Friends_and_family Family

2/10

Poor

01 Jul 2025

dale

I was booked into a closed down motel in Altus Oklahoma for the high school reunion weekend. When I arrived to check in at 3 pm the motel was boarded up. There were no available rooms in the town because of the reunion. My contact at Expedia assured me there would not be a charge on my Discover card. Next day I had a no show charge for a closed hotel which has not been removed. I will not recommend Expedia to anyone or use the service again. Dale McAskill. Please reply to this email.

Leisure Self

2/10

Poor

14 Aug 2024

Amy

Not open

Leisure Family

2/10

Poor

17 Jul 2024

Michael

My door wouldn't lock and sheets and towels were filthy. Didn't stay at hotel. Would like refund. Conditions were completely unacceptable

Business Self

2/10

Poor

23 Feb 2024

Anthony

Re-served a room Then I get there and had no room

2/10

Poor

22 Feb 2024

Trenton

Helped put a tv in a room. Tile in the bathroom was damages and covered in duc-tape. Floor felt like it was collapsing. Found bed bugs in the room. Booked a 4 night stay and was there less than 4 hours. And still unable to acquire a refund on my money.

4/10

Poor

21 May 2023

Verified traveler

Don't Stay There!

First the name of the hotel eas pnly found on the front door and on tbe room. GPS took us there, but we didn't know we were at motel until I went to the door. Appears to be an old motel bought and under renovation. Very displeased. No info about the hotel anywhere. Had to csll to get tge wifi code. Ugh! Very disapointed. Toilet leaked!!!! Etc. We were very unhappy.

Friends_and_family Family

2/10

Poor

01 Jan 2023

Gabrielle

Just dont stay here, for your own safety.

I didn't stay because they offered me a room with a broken door that I opened by sliding a credit card between the door and the door frame.

Self

2/10

Poor

04 Dec 2022

MANDY

No refunds do not stay here. This place does not have proper staff, it has black mold, cockroaches and doors do not properly secure you have to call someone to come let you in your room.I booked a room with 2 beds when we arrived they didnt have any a man tried to fight my husband.. this place needs to be investigated and closed down..

Business_and_leisure Family_with_children

6/10

Pleasant

04 Dec 2022

David

When i get there nobody was at the office and they said was sold out at first they refuse check my booked

Business

2/10

Poor

16 Sep 2022

Elma

I was never able to stay due to I went to store came back and was not able to get into room or find the service desk personnel.

Leisure Family

2/10

Poor

22 Aug 2022

Rama

WORST PLACE TO STAY IN ALTUS

Worst place I have ever stayed. The sheets had legit dried blood on them, not like from bed bugs but like someone had been stabbed.
They had no towels to take shower when I asked for towels they told me “someone stole them” when I asked for sheets they said they had none
When we first got there they had to give us 3 sets of keys then ended up just having to let us in the room because no key would work so we couldn’t lock the door to leave. We had planned on staying 2 nights and left after 6 hours. It was awful.

Friends_and_family Family

2/10

Poor

25 Jul 2022

Janice

The stay did not happen at all, the open sign was in the office window but the door was locked and re staff refused to answer the doorbell and would not answer the phone. This was very frustrating especially since I was in the area for a funeral and then I went to my prepaid hotel to find nobody there and I had to actually pay for another hotel room since they would not answer the door nor their phone. The outside of the hotel was also very dirty, with people hanging out in the trash all over the place. Very poor quality and absolutely no customer service.

Leisure Partner

2/10

Poor

02 May 2022

Charity

They didnt have any rooms it was dirty awful looking place. But noone in office when we got there. Then no room cops were being called to get people out.

Business_and_leisure Family

4/10

Poor

04 Apr 2022

William

You get what you pay for

Checked in around 730, room was not ready, took 1 1/2 hours for it to be done. Very loud most the night. Lesson learned

Self

4/10

Poor

30 Mar 2022

Larry

For the price it was a place to sleep n shower

Leisure Self

8/10

Excellent

23 Jan 2022

Jennifer

Lowest cost in town!

It was great for the price. The bed was a bit hard. There were no plastic cups by the sink. Many of the lamps didnt work. But the price was unbeatable. I can't complain too much. 🙂

Self

10/10

Exceptional

20 Nov 2021

John

Good hospitality

Business Friends

8/10

Excellent

08 Oct 2021

Verified traveler

Equal Opportunity Hotel Management for Addicts?

We were immediately suspect of the place when we pulled up as there were a couple of questionable characters hanging out in the parking lot. Turned out one was the manager. The front office was stacked with personal items. The guy wasn't sure if the room was clean or not (at 8:50pm) and we were switched after being given a key card. The room itself wasn't terrible, but it was apparent it has not been thoroughly cleaned in some time (dusty carpet, multiple beetles). There was a mini fridge, badly in need of defrosting, and no trash can in sight. The bedding all appeared clean...checked the corners of the mattress before lying down, if you catch my drift.

Friends_and_family Family

2/10

Poor

18 Sep 2021

Porfirio

Worst stay ever

Furniture was old and damaged, walls were missing paint, there were 2 stink Beatles in the shower towels were dirty, worst stay ever.

Self

2/10

Poor

25 Aug 2021

Fraser Bobby

Check-in desk was already closed when I made my same night reservation. I had to stay at a different hotel.

Leisure Self

10/10

Exceptional

02 Jul 2021

Verified traveler

Staff was very friendly

Business_and_leisure Friends

2/10

Poor

25 Apr 2021

Verified traveler

I arrived at the hotel and the office door was locked. I rang the doorbell for 10 minutes and no one answered. There was a sign on the door that said, \"No vacany. Remodeling in progress.\" I called the hotel phone number. No one answered and I was connected to OYO customer service. The representative said there was a manager at the hotel and called the manager, but received no answer. The representative said I was standing at the wrong gate and that there was a different front gate. He said he would send me the correct location for the front office, but didn't. I searched the premise for another office and saw none.

Leisure Self

2/10

Poor

05 Apr 2021

Randy

Don’t stay here!!!!!

Drove 5 hours couldn’t check in because nobody was at desk and wouldn’t answer phone! I do not recommend the hotel terrible service if you ask me! Still trying to get a refund because I had to find another room somewhere else!!!

Friends_and_family Family

6/10

Pleasant

19 Mar 2021

Verified traveler

The whole hotel needs updating. For the price, it was fine. It happened that there had been a big snow storm, and most of the rooms were not available due to frozen pipes. The manager was very helpful, and did the best he could under the trying circumstances. Would stay there again once it's updated.

Friends_and_family Partner

6/10

Pleasant

27 Feb 2021

Jake

A good value, but I'm worried about cleanliness

This is a great example of you get what you pay for. At $38 a night, the price of this hotel is unbeatable. Overall, I was comfortable with my stay, but I was worried about cleanliness, especially while Covid is still afoot. My bed was made, I had fresh trash cans, and I had new toiletries; however, there were cobwebs in the corners of the ceiling, and had nothing to assure me that the surfaces had been wiped off. My number one priority in any hotel I stay at is cleanliness. If they had greater assurance that the room was thoroughly cleaned, I would have been much more comfortable in my stay. The bed was cozy and the room was a nice size and layout. I had everything I needed. I hope the owners take note of this and do a better job to assure me that my room is clean.

Business

10/10

Exceptional

12 Feb 2021

VALERIE

Stay here every week always very clean and the man running the hotel is awesome

Friends_and_family Family

8/10

Excellent

23 Jan 2021

Verified traveler

Okay for the price older hotel not for uppity people for downhome people

Leisure Partner

10/10

Exceptional

12 Jan 2021

Guadalupe

Great given the price

Even though my husband and I stayed in a smoking room it didnt have the usual lingering stale smoke smell. The room was exceptionally clean and the man at the front desk was always very pleasant, even though he wore a mask i could see that he was still trying to smile at me. The bed was also pretty comfortable! It's something I've come to not expect from hotels/motels but this one gave me the nights rest I needed. I would come back any day!

Friends_and_family Family

6/10

Pleasant

30 Nov 2020

Macy

The gentleman working the front desk was very sweet and polite. The room was clean and it was a place to sleep so we didn't have to sleep on the floor at the in-laws' place. Honestly, it provided everything we needed - a clean bed, a hot shower, well-lit parking, and it was a place that allowed our dogs.
It's not the Ritz, but I will likely check availability again when we visit the in-laws again. For the price and our needs, it suited us just fine.

Friends_and_family Pet

8/10

Excellent

28 Oct 2020

Verified traveler

Ice storm emergency

Room was perfect for what I needed. Price was great for such short notice if needing a room

Self

10/10

Exceptional

19 Oct 2020

Charlie

Great for the price. I needed a bed and shower for 2 nights, and that is exactly what it was. Very practical.

Business Self

2/10

Poor

26 Sep 2020

VernonShelton

I got a text saying they couldn’t accommodate me. So I went to another hotel. I go there the next day and ask why they couldn’t accommodate me. He say they only had two king size beds in two rooms. And one of the room went down. So he didn’t have the room I wanted. After I left an hour later my wife calls me and says they charged you $150 fee for no show. I went back and explain you sent me a text saying you couldn’t accommodate me. You couldn’t get ahold of anyone on there service line after trying 20x. He called the sale rep. I’m still waiting for them to get back to me. Just a horrible unprofessional experience. That property is a dump.

Friends_and_family Family

8/10

Excellent

24 Sep 2020

Verified traveler

Cheap and clean

This Oyo property was a rebranded knights inn so it took me a second to find it. After that, check in was easy with a pleasant night man. The room was clean but run down which is fine by me as the price was extremely good. I would stay again.

Self

10/10

Exceptional

10 Aug 2020

Hayly

Thanks

Best ever

Self

6/10

Pleasant

12 Jun 2020

Mark

its ok

The place was alright, it’s not the same name as it says at hotels.com app but it’s still in the right location. The motel is slightly ran Dan but we checked in fast and checked out fast too. It’s a ok place for a one night stay. Haha loved the head boards attached to the wall!

Friends_and_family Family

2/10

Poor

02 Jun 2020

Samantha

Worst stay ever

My stay here was absolutely horrible i booked snd pay for it on line.it was over 50 dollars and i t ry ied to check in a little early like 30 min anf as sign on a Doir saying nobody was here family emergency come back.and that bv was3p.m. and didng get to check in intil 12:30 a.m. and they refused to give my money back or switch propertys and it was not clean at all hair in the bath tub and it was just nasty the bed sheets werent clean and the carpet was sticky.

Self

4/10

Poor

20 May 2020

Jeffrey

I was sleeping with someone I didn't recognize

Bugs in my bed

Business Self

8/10

Excellent

24 Jun 2019

John

Staff is friendly and it is definitely worth your money.

Friends_and_family Family

8/10

Excellent

19 Apr 2019

donna

Clean simple

Charles made us feel right at home

Partner

2/10

Poor

03 Apr 2016

M

Horrid Hotel

This Motel is falling apart. I really thought it was under renovation. It's not even called Knights Inn. I Was to get queen beds according to Expedia and ended up with double beds. There supposedly was a breakfast; there was not. The towels were dingy. I would Never stay here again.

6/10

Pleasant

01 Jul 2015

Verified traveler

So so

Definitely a no frills place. It was quiet which is important to me. Reserved a no smoking room but guess what I got.

Family

10/10

Exceptional

14 Jun 2015

Kristen

Nice plain but very clean hotel at great price

The room was plain but very clean! We only need it for 7 hours to get some sleep as we were driving through. Definitely worth the price