Belvedere

6/10

Pleasant

10 Mar 2026

Annie

There was a hair on the bed when I first pulled back the bed sheets. No temperature control, it was overly warm in the room. When I used the shower, it went back-and-forth between cold and very warm without me, touching me faucet. All in all, not a good experience. The front desk staff was very friendly..

Partner

8/10

Excellent

09 Mar 2026

Kaylee

Good

Friends

10/10

Exceptional

08 Mar 2026

Xochitl

Clean grear location

10/10

Exceptional

07 Mar 2026

Robin

Great location

8/10

Excellent

06 Mar 2026

Pauline

All of it

10/10

Exceptional

05 Mar 2026

Mark

No

6/10

Pleasant

05 Mar 2026

Olivia

The construction on elevators made it a 5-10 minute wait to go downstairs to access any amenities. Location is only 5-8 minutes from most transport so very convenient.

Partner

4/10

Poor

02 Mar 2026

Gordon

Room need update.

Self

10/10

Exceptional

02 Mar 2026

Shauna

Great location, staff was delightful, room & facilities were clean. There is an ice machine and water refilling station on ground floor.

10/10

Exceptional

02 Mar 2026

Trever

Let me start by saying the staff was phenomenal! Absolutely the best of the best! The hotel is older, but very well maintained! It is conveniently located to the theater district and downtown! So much is within walking distance! Really the only downside is that there’s no coffee maker in the room.

Family_with_children

8/10

Excellent

02 Mar 2026

Jenny

Fine location and clean room; the toilet didn’t flush great and there was no tea or coffee in the room; but overall I’d stay again. Staff were attentive and responsive

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Stephen

Great place and great location! Staff was very friendly and helpful.

Partner

6/10

Pleasant

01 Mar 2026

Melissa

Check in staff very friendly, they offer complimentary small sodas and bags of chips until they're gone.However, I didn't think I would stay here again. Despite rooms being available, they were were going to charge a $75 early check in fee, so my young daughter and I had to go find somewhere to hang out for 45 more minutes to avoid it. The hotel is heading away from Times Square/Broadway towards Hell's Kitchen and didn't feel incredibly safe to walk to. The lights in the elevator were flickering and reminded us of the Tower of Terror. The room itself was worn and aged, with chipped future and a lumpy bed with only 2 pillows, but clean. The bathroom was incredibly small and aged, but also clean. The desk staff gave us a room on the top floor with what I'd consider the best view possible of the courtyard for the theater we were going to see a show at, so that was nice. Overall, property is just ok- worked for the night, but not the best.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

David

All great. Excellent location and great room. Thx

Partner

4/10

Poor

28 Feb 2026

Frank

We were really disappointed to learn that the beautiful bar featured on your website for this hotel (the primary picture shown in fact) is not even inside the hotel. Instead it belongs to the adjacent restaurant which can only be accessed through the hotel. But we couldn’t even enjoy it because it closed early the night we stayed there! We were forced to go back out in the rain to enjoy our evening cocktails. Feel like we were deprived of one of the major features advertised for this stay.
Additionally, your website states the the pricing includes all taxes and fees yet we were charged almost $23 in taxes and fees upon checkout.
The garage was also located 3 blocks away making it more difficult to walk the city streets with our luggage upon arrival and departure.
Overall We were very disappointed with almost every aspect of this stay and unless some form of reimbursement is tendered, we do not intend to ever stay there again nor use your website for our lodging needs.

8/10

Excellent

28 Feb 2026

angela

Location and most staff

Self

10/10

Exceptional

26 Feb 2026

Barbara

The staff were very pleasant and accommodating as soon as we arrived! They answered all our questions, rooms were very clean and tidy every night.

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

Lyn

Everything about my stay was easy

Self

10/10

Exceptional

24 Feb 2026

Robin

I love the Belvedere. Quiet, great location, and clean rooms. Sure it’s not like the newer hotels with bells and whistles- but who needs that when you’re in the heart of it all.

Self

10/10

Exceptional

23 Feb 2026

Joy

The staff is outstanding! We needed to extend our stay due to weather delays and they were more than accommodating. We LOVE The Belvedere!

Partner

10/10

Exceptional

19 Feb 2026

Margaret

Great stay, great room, great staff!!!

Family

10/10

Exceptional

19 Feb 2026

Ghufran

This hotel is in an excellent location and the staff are exceptionally helpful. The rooms are clean and spacious. I’ve stayed here before and I will definitely return for a third visit.

10/10

Exceptional

18 Feb 2026

Brad

Lovely hotel, very friendly staff.

Partner

10/10

Exceptional

17 Feb 2026

Kylie

Clean & easy check in! Would recommend to a friend!

10/10

Exceptional

17 Feb 2026

Regina

The room was clean close to everything I needed. Extremely helpful for getting to the pier for my cruise.

8/10

Excellent

17 Feb 2026

Kristen

No big complaints! Would recommend! Clean room, working heater. Some light bulbs were out, electrical plugs loose, the problems I accept in the price range. Staff was friendly and helpful. Location was great for times square and Broadway! Close to central park too!

10/10

Exceptional

16 Feb 2026

Tammy

The room was very clean, staff was all extremely friendly. The elevators were tinyyyy but it seemed like they were doing something about that because one of them was closed for renovations. We had a great stay here!

Leisure Family

8/10

Excellent

16 Feb 2026

Antay

We love the location, the size of the rooms, the fridge and microwave in the room. They still haven’t fixed the one main guest elevator since our last stay. Waiting for an elevator that isn’t already full is a nuisance - especially if you’re trying to get somewhere on time!

Partner

10/10

Exceptional

16 Feb 2026

michael

Always a good experience, one time only issue is needed the A/c on some of the coldest days , ya it was interesting.

10/10

Exceptional

15 Feb 2026

Erica

Easy check in and check out process! Being that it's in midtown NYC there was some street noise, so if you're sensitive to that, pack a white noise machine!

Partner

10/10

Exceptional

12 Feb 2026

Robin

Room clean and quiet. The hotel is old, but well kept and well maintained. The staff was very friendly and capable.
Only issue is you can’t control the heat- and I was very hot.

Business

10/10

Exceptional

11 Feb 2026

Claudia Fernanda

Everything was nice

6/10

Pleasant

10 Feb 2026

Naga Jyothi

Need to improve amenit

10/10

Exceptional

08 Feb 2026

Daniel

Clean room, spacious for New York, I liked the included mini fridge and the air conditioning.

10/10

Exceptional

06 Feb 2026

Victor

Great

10/10

Exceptional

06 Feb 2026

Bill

Everything

Partner

8/10

Excellent

02 Feb 2026

William

Our room was clean and comfortable, and the staff was helpful and friendly. One of the elevators was being renovated at the time, and the heating system was noisy but otherwise the room was fine.

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

Patrice

The room was clean and spacious, especially for New York City. We will definitely stay here again.

Partner

6/10

Pleasant

01 Feb 2026

Kassi Louise

Room was ok. Paper thin walls. Could hear absolutely everyone, inside and outside, and we were on the 9th floor. Dont expect to sleep if youre a light sleeper. Will be staying somewhere else when we visit again. We've stayed in times square and didnt have the noise issue.

Leisure Partner

8/10

Excellent

30 Jan 2026

Adriana

Location is great, room is comfortable

Leisure Partner

8/10

Excellent

26 Jan 2026

Wilder

Great location. Comfortable but smallish room. No restaurant or legit breakfast. Great price for January theatre visit. Courteous and helpful staff. Hotel is tired and could use a do over but Terriffic Value which is what we wanted.

8/10

Excellent

26 Jan 2026

Charlotte

The hotel is built in 1926. It is aged but has an old-world charm. It is spacious and clean. The microwave and the little fridge is a bonus. My room has a fantastic view. The staff are ok. Except Janet, who’s is very helpful!

8/10

Excellent

25 Jan 2026

Matthew

Room was smallish. The discounted parking was a great deal but a bit far from the hotel in the snow.

Leisure

8/10

Excellent

25 Jan 2026

Patricia

Big, nice room with a great view!

Friends_and_family Family

2/10

Poor

24 Jan 2026

Verified traveler

The heat didn’t work…we found hair in the bed sheets…it was a terrible experience…I would never stay here ever again…and I want my money back

Leisure Partner

10/10

Exceptional

24 Jan 2026

Frank

No complaints. It was a spacious and comfortable room, perfectly located with a nice city view from the large windows. The staff were very friendly. We will return.

Leisure Family

8/10

Excellent

24 Jan 2026

Melissa Biddar

Staff helpful and friendly. Great location.

Leisure Family

8/10

Excellent

22 Jan 2026

Michelle

The room was good, the staff were very nice.

Leisure Family

10/10

Exceptional

20 Jan 2026

Terri

Our room was clean and comfortable. We had a nice view and the staff was really nice and helpful. Thank you!

Partner

10/10

Exceptional

19 Jan 2026

Christine

Great location to broadway shows and shopping. Our room was next to service elevator which was noisy which is why lowered the comfort rating. Plus, The pillows and blankets need an upgraded.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Kylie

Great staff, amenities, and clean room

Leisure Partner

8/10

Excellent

18 Jan 2026

Anuruddha

convenient. and location is great.
Small room but considering the location this is pretty good.

Leisure Partner

4/10

Poor

18 Jan 2026

Steve

They charged a very significant fee that was not in the original cost.

10/10

Exceptional

18 Jan 2026

JAMES

Room was spotless, cleaned daily with fresh towels and bedding.

Partner

8/10

Excellent

18 Jan 2026

Amy

The staff was very friendly and helpful. We arrived at 11:00am before check-in and we were offered to have our room then for an additional $75.00. There wasn't a need as we would only be storing our bags and returning in the evening. Our room was nice, room 307. The refrigerator either wasn't working or was on a low setting(no way to make it colder). I put water bottles in it at night and in the morning, they had barely changed temperature. Had 2 double beds, only 2 pillows for each bed but we were able to find an extra in the closet. The bath towels are small, plastic cups and an old phone. Couldn't figure out to call the front desk so I just dialed the hotel on my phone. I asked about assistance getting a taxi in the morning for an early train. They advised me that the bell desk staff is gone from 11:00pm-7:00pm. I get it, it's off the main roads and they probably don't need a bellman on 24 hours. I called for an Uber instead. I would think about staying there again if I was coming into town for a Broadway show again. Liked how close it was to restaurants, Times Square and the theatres.

Leisure Family

4/10

Poor

18 Jan 2026

Andrew

The ac didn’t work. No outlets by the bed - so only place to charge your phone is across the room. Lamps don’t have usb chargers on them either. Only two pillows for a king bed with two guest. Extra pillows asked for were hard as a rock.

10/10

Exceptional

18 Jan 2026

Denise

Great hotel with friendly, helpful staff.

Leisure Friends

6/10

Pleasant

18 Jan 2026

Tom

The room was ok, but it really smelled like smoke even though it was a non smoking hotel. An elevator was broken so it took a long long time to get to the room. It wasn't worth the price.

Leisure Self

8/10

Excellent

16 Jan 2026

Michael

Staff were wonderful!! Hotel and room was clean!

Leisure Partner

10/10

Exceptional

15 Jan 2026

Sheri

Nice size room. Great staff!

Partner

8/10

Excellent

15 Jan 2026

Stephen

Clean and great deal. Stayed here many times. However, the toilet was broken and heater was banging like someone hitting it with a pipe. Biggest problem: there has been a long delay in fixing elevators that will cause people to not re-book.

Not only has one elevator been broken for the last year, but the main elevator kept showing Floor 6 lit up all day long. Never knew where you were arriving. Always on 6. There are small service elevators at the ends of the hallway, but not reliable either.

Business

8/10

Excellent

14 Jan 2026

Michael

Room was great. Clean and roomy for NYC at reasonable rate. The elevator was very slow and one was out of order. Morning coffee bar was not great but free.

Partner

4/10

Poor

13 Jan 2026

trude

Hotel needs renovation Bathroom is not safe supplies are stuck coming out It was rated higher stars than what they deservef

10/10

Exceptional

12 Jan 2026

OSCAR

Thanks

10/10

Exceptional

12 Jan 2026

Margaret

Friendly service, calm.

10/10

Exceptional

12 Jan 2026

Christopher

Great location, friendly staff, very clean hotel. I couldn’t ask for more!

Leisure Partner

10/10

Exceptional

12 Jan 2026

Laura

Very clean room. We were delighted that they allowed us early access to the room - really helped out with our stay.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

William

Great location and room was good size for NYC rooms. No controls in room for temperature which led to some temperature issues. But friendly staff. Would stay there again.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Lyndsey

Clean room, staff was pleasant and helpful hailing a taxi, very informative

Leisure Partner

8/10

Excellent

11 Jan 2026

Gary

Room was okay. Staff was excellent. Only one elevator working so long waiting.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Robin

Met our needs and very convenient

Leisure Family

10/10

Exceptional

11 Jan 2026

Arthur

Polite staff

Business

8/10

Excellent

10 Jan 2026

Judy

Location, cleanliness, value

Partner

10/10

Exceptional

08 Jan 2026

Melanie

The Bell man was amazingly friendly and helpful! Hotel was clean and staff so friendly!

Friends_and_family Family

6/10

Pleasant

08 Jan 2026

Eve

The room was clean. We had to call for towels every day. They did not clean the room. We had to ask for it to be cleaned. I went down and asked for a box of tissues, and they said I was going to have to go to the store. When talking to housekeeping they told me they are on site 24 hrs. and they could have just brought me a box. The front desk was not very friendly. They didn't have anyone to give you any information or help you with directions. They could get you a taxi and that was it. They didn't have any breakfast just coffee and tea till 10:00 am. The restaurant was a steakhouse. Nothing lite on the menu. But I will give it 4 stars for location. Which is why I picked this hotel.

Friends_and_family Friends

8/10

Excellent

06 Jan 2026

Bryan

We never went to the bar and we didn’t have a mini bar in the room. Nice size refrigerator and microwave tho, and nice work desk.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Rita

We booked using Expedia. The overall experience was very good except for additional charges imposed by the hotel at our arrival for the use of facilities like gym and complementary coffee in the morning.

Leisure Family

8/10

Excellent

05 Jan 2026

RRandy

The doorman, on desk personnel, White staff in restaurant and bartender for excellent

Leisure Friends

10/10

Exceptional

05 Jan 2026

Merissa

The room was in good condition, the staff was friendly and helpful, plus the location is perfect! The building itself is beautiful architecture and feels “New York”.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Marilyn

Staff was very nice and location is great!

Leisure Partner

10/10

Exceptional

04 Jan 2026

April

Nice staff

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Heather Whittingstall

Staff was great. One issue was that the soap and shampoo were empty in the shower

Leisure Family

8/10

Excellent

04 Jan 2026

WENDI

With a broken elevator and a room on the 17th floor I spent WAY TOO MUCH TIME waiting for an elevator with space!! Missed not having a bar and a restaurant with room service

Leisure

2/10

Poor

03 Jan 2026

Samantha

Room and hotel in general was not nice - TV in room didn't work either. Most of the staff was pleasant but there was one lady at the front desk that went out of her way to be rude.

6/10

Pleasant

03 Jan 2026

Sreemati

Too expensive compared to rhe service we receive. Location is convenient n staffs r helpful. But its an old structure. They dont provide basic amenities like coffeemaker n stuff in the room. Area is very dirty.

Self

6/10

Pleasant

03 Jan 2026

adam

Room condition ok apart from constant banging loud through the night which kept us all awake every night. Spoke worh rwceotion about it who didnt seem to interested

Leisure Family

8/10

Excellent

02 Jan 2026

Kimberly

Everything was great, friendly staff, clean rooms, good room service. But the elevators were an issue with constantly not working.

Leisure Family

2/10

Poor

02 Jan 2026

Alicia

The service is terrible. Not one doorman held the heavy doors open or helped us. The heater was broken in our room the first night and wouldn’t turn off on its own. I showed up at the front desk at 6am exhausted and was accused of lying because I didn’t come down in the middle of the night. Then she told me the maintenance person doesn’t arrive until 8am. She was so rude telling me we have to pack everything up, leave all our stuff with the bellman for the day, and check back at 4pm to see if there was a new room available. I suggested that when we were ready to head out for the day to have the person fix it. She responded, no, when we are back she would send someone up to show me how to use the thermostat. She just kept insisting “there should be nothing wrong with the room” rather than admit things can break in an old hotel.
I tired to add on late check out (paid) but was told I have to call the front desk before 7am OTD to see if it’s available.
The room was recently renovated and very clean. However, our two bed “Superior” was stocked with only two towels, one robe, and only sheets no blankets for two adults and kids. Are we supposed to share?
The windows are old, very drafty, and let all the noise in. The location was great. I appreciated the old NYC charm of the building.
I asked housekeeping for extra towels and blankets. They were the only plus of the hotel! Perks to them! They restocked the extra towels when refreshing our room, and worked around us and our day.

Leisure Family

8/10

Excellent

01 Jan 2026

Colleen

Clean room; great location

Family

4/10

Poor

01 Jan 2026

Jennifer

Hotel needs major updates and improvements throughout, good location though.

10/10

Exceptional

01 Jan 2026

Maria

Clean room excellent staff excellent will recomend to put some glases and coffee

8/10

Excellent

01 Jan 2026

Brandy Joe

Staff was fantastic and the location is absolute fire. We did get stuck in the main elevator for a few minutes on our first day, so we stuck to the service elevators after that — though those could have a bit of a wait. The room itself was spacious, but the fridge didn’t get quite cold enough and the TV was definitely the smallest I’ve seen in a hotel in at least a decade. Still, overall, we’d absolutely stay here again. It’s steps away from great restaurants and all the theatres — close enough to Times Square for convenience, but far enough that you’re not overwhelmed by the chaos.

Partner

10/10

Exceptional

31 Dec 2025

Nicholas

All in all excellent value, very friendly staff

Leisure

2/10

Poor

30 Dec 2025

Tammy

Cons
- Staff are quite rude, unhelpful, and money-hungry.
- Gym was very hard to find and can barely be called a gym. Includes a few 5 lb weights—great for toddlers!
- Elevators are small, slow, and take minimum of 10 minutes. They also don’t fit your luggage. Taking the stairs is faster, even with suitcases. If you have a family, plan on splitting up because there’s never enough room for more than one person.
- Beds and pillows are awful, rock-hard. Not to be picky, but the decor is motel-level.
- The non-ADA rooms do not have in-room heating or AC. Layering blankets and bulky space heaters are the solution to snowy nights. This was not advertised.
- Doors are thin, walls are thinner. We could hear the elevator all night.
- We received a different room than what we booked, and then somehow got moved into an even worse room.
- Ran out of tissues and soap.
- For some reason, the peephole in our door was loose enough that any passerby could peer through our door and into our room.
- Upon checkout you are charged with a “resort fee.” Not sure what this covers… maybe the complimentary luxury hot water and hot coco packets? Or maybe the stair usage fee?

Pros:
- The elevator takes so long, you can make lots of friends while waiting.
- You’re never alone! The thin walls make it easy to overhear interesting conversations. I hope Becky finds her wallet after that long night out!
- Free food in the fridge from the previous tenants.

10/10

Exceptional

30 Dec 2025

Robert

This was a great hotel to stay in for your NYC trip. The staff was great and the location in proximity to Times Square is awesome yet just enough out of the way to be a little bit quiet. This was our first NYC trip and we were glad to be close to everything touristy yet close to the subway so we could explore the city. It’s not a major brand, but don’t let that scare you. It was very well ran.

Leisure Family

6/10

Pleasant

30 Dec 2025

alona

Location was great! Close to everything.

Leisure Family

10/10

Exceptional

30 Dec 2025

Nora

Great

10/10

Exceptional

29 Dec 2025

Amy

Staff was friendly and helpful. Room was clean and comfortable.

Friends_and_family Family

2/10

Poor

29 Dec 2025

Daniel

Checked out this morning—this was my second time staying here. Unfortunately, it was a big disappointment compared to my stay seven years ago. The air conditioner was frozen over, leaving the room unbearably hot. One of the main elevators was out of service, and getting up or down took at least 15 minutes each time. On top of that, the hotel had an unpleasant smell. Overall, this stay did not meet expectations and was a letdown compared to my previous experience.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

MONICA

Clean room and great location

Friends_and_family Family