Glen
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9.0/10Excellent78 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort8.6/10 8.6
Condition9.2/10 9.2
Neighborhood9.0/10 9.0
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Explorer Hotel Zillertal
Wi-Fi internet connection is available on public areas. Unfortunately, the front desk is not open 24 hours. Additional fees may apply for some services.
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Located in Kaltenbach, Explorer Hotel Zillertal is on a river, a 1-minute drive from Hochzillertal III Ski Lift and 7 minutes from Spieljoch Cable Car. This spa hotel is 3.2 mi (5.2 km) from Hochzillertal II Ski Lift and 7.2 mi (11.6 km) from Spieljoch II Ski Lift.
Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Beach services
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
10:30 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Parking height restrictions apply
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.60 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 6:30 AM - 11 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Guests are recommended to download the property's Explorer Hotels mobile app before check-in. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
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Minimal age
18
-
Optional fees
- Covered self parking fee: EUR 9.90 per night
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 35 (subject to availability)
- Late check-out fee: EUR 35 (subject to availability)
- Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Nearby attractions
Zillertal
0.1 km / 0.1 mi
Hochzillertal Cable Car
0.6 km / 0.4 mi
Hochzillertal III Ski Lift
0.8 km / 0.5 mi
Stephan Eberharter Goldpiste
3.6 km / 2.2 mi
Hochzillertal Ski Resort
4.7 km / 2.9 mi
Stephan Eberharter Goldpiste
4.8 km / 3 mi
Hochzillertal II Ski Lift
4.8 km / 3 mi
Erlebnistherme Zillertal
5.9 km / 3.7 mi
Spieljoch Cable Car
6.7 km / 4.1 mi
Rosenalm Cable Car
8.3 km / 5.2 mi
Zillertal Bier
9.6 km / 6 mi
Freizeitpark Zell
9.9 km / 6.1 mi
Neuhuetten Ski Lift
11.2 km / 7 mi
Spieljoch II Ski Lift
11.6 km / 7.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Wi-fiExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Explorer Hotel Zillertal
45
reviews shown
Errett Wesley
Great hotel. Super clean. Breakfast it top notch. Love the ski tuning bench/equipment in the reception area.
Ryan
Clean and nice. No frills but easy.
Andrew
An extremely useable and good hotel - really worked for our skiing holiday with good restaurants right next door and the good breakfasts set us up for the day.
Daniel
Great hotel
Oren
Nice cozy
Its inside a small shopping xcomplex with 2 resturants and a small kind of organic supermarket very friendly staff great breackfast room is spacious and simple greate view all over.
Annalisa
The personnel was very helpful
P M
Excellent hotel, great value, great rooms.
Not the prettiest building from the outside, but once inside all is great. Lovely big rooms with extremely comfortable beds, sizeable bathroom and great views. We looked out over the road and railway, across the stream and up to the hills. Totally soundproof room - no traffic or train noise to be heard.
Lovely staff, always helpful and polite.
The breakfast is excellent - especially the egg station.
Highly recommend, and great pricing too!
Lovely staff, always helpful and polite.
The breakfast is excellent - especially the egg station.
Highly recommend, and great pricing too!
Andrew
Perfect hotel!
Really great hotel! Perfect for our family with a dog and baby. The free breakfast was wonderful. The staff was constantly cleaning up and replenishing the food, it was very pleasant. The location was great for hiking in the summer. The restaurant next door was perfect, we ate there both nights because it was so convenient. Highly recommend this hotel! Will definitely stay again!
Samuel
Good quality of everything. Very pleasant and helpful staff.
Marian
Very nice hotel with tasty breakfast.
Karolis
Stylish Austrian place
Super nice receptionists, very fresh rooms (a bit tiny though), not far away from everything, scenery view through windows, sauna, underground parking (paid).
Breakfast is good. Strange thing is that you need to fry egg yourself. There are do it on your own instructions, some pans and induction ovens. If you do not have a time for this, it may be a problem.
Breakfast is good. Strange thing is that you need to fry egg yourself. There are do it on your own instructions, some pans and induction ovens. If you do not have a time for this, it may be a problem.
Klaus
Fine hotel close to nature
A fine hotel for you who wants to explore the nature whether it’s hiking or biking. The Flax restaurant close to the hotel makes really great food. The hotel is quite silent and serves great breakfast.
D
Great hotel, great location!
This is a great hotel, located less than 10 minutes from the ski-lifts. We rented lockers and the lifts to save lugging our gear back and forth.
Hotel staff and friendly and helpful.
Highlights - the spa and mountain views are lovely after a long day. Great buffet breakfast.
The only dissappointment was the lack of shower gel/shampoo in the rooms.
Hotel staff and friendly and helpful.
Highlights - the spa and mountain views are lovely after a long day. Great buffet breakfast.
The only dissappointment was the lack of shower gel/shampoo in the rooms.
Verified traveler
Really nice hotel. Attractive exterior which complimented the surroundings. Comfortable rooms and beds. Good shower. All spotlessly clean. Decent breakfast as well. Also Kaltenbach is well positioned for trips to Jenbach and onto Innsbruck/Kufstein and up to Mayrhofen using the narrow gauge Zillertalbahn. Kaltenbach station is directly opposite the hotel. Also if SV Ried/Kaltenbach have a home game while you are staying - it is a worthwhile trip. Decent standard. Friendly fans and a great clubhouse. About 20-30 mins walk
Verified traveler
Great location. Great Breakfast. Good off season price.
Patrick William
Nice welcome. Easy and wonderfully clean.
Siegfried
Alles gut. Sauberes Haus, Tiefgarage.
Andreas
Den Erwartungen entsprochen
Jochen Christian
Großartiger Spa-Bereich. Eigentlich machen sie vieles richtig. Leider wird dieser Eindruck durch 2 elementare Fails mehr als getrübt:
- die Sauberkeit im Zimmer ließ sehr zu wünschen übrig (Staub und Dreck, Spinnennetze, Schmutzrand, Spinne im Bad)
- die Holzwand im Zimmer splittert. ÄUßERST GEFÄHRLICH FÜR KLEINE KINDER!!!
- die Sauberkeit im Zimmer ließ sehr zu wünschen übrig (Staub und Dreck, Spinnennetze, Schmutzrand, Spinne im Bad)
- die Holzwand im Zimmer splittert. ÄUßERST GEFÄHRLICH FÜR KLEINE KINDER!!!
Verified traveler
Schönes Hotel
Torben
Dejligt ophold i Kaltenbach
DEt var en meget positiv oplevelse. Receptionen, hvor det hele jo starter, var meget venlig, med humor og god til at give de nødvendige info.
Morgenmaden var fremragende, især muligheden for selv at lave kogt æg, spejlæg osv. ret genialt. MEN, der var kun sojamælk, og for pokker, det ligger jo lige i Bondeland. hvordan kan man så undlade at have rigtig komælk med på menuen. Ja, det var håret i suppen, og er ikke af betydning, når alt vurderes. Dejligt ophold, og må være fedt om vinteren.
Morgenmaden var fremragende, især muligheden for selv at lave kogt æg, spejlæg osv. ret genialt. MEN, der var kun sojamælk, og for pokker, det ligger jo lige i Bondeland. hvordan kan man så undlade at have rigtig komælk med på menuen. Ja, det var håret i suppen, og er ikke af betydning, når alt vurderes. Dejligt ophold, og må være fedt om vinteren.
Raimund
Im Großen und ganzen ein schöner erholsamer Urlaub.
Ertan
Freundlicher Empfang
Sehr schöne angenehme Zimmer
Sehr gutes Frühstück Buffet
Sehr schöne angenehme Zimmer
Sehr gutes Frühstück Buffet
Kathrin
Der Empfang war nicht schön. Ich möchte nicht geduzt werden und als erstes gefragt werden: \"na endlich, wo warst du solange?\" Zumal ich telefonisch UND per Mail bekannt gegeben habe daß ich erst am Abend einchecken werde.
Patrik
Zuvorkommendes und hilfsbereites Personal👍
Joachim
Nettes Hotel im Zillertal
Claudia
Freundlich, professionell und schnörkellos
Sehr angenehmer Empfang. Tolles Frühstücks-Buffet. Schöne Zimmer. Coole Atmosphäre. Freundliches und hilfsbereites Personal.
Wir haben unseren Aufenthalt vollends genossen und kommen gerne wieder.
Wir haben unseren Aufenthalt vollends genossen und kommen gerne wieder.
Vijay
Es war ok.
Gertraud
Sehr gutes Frühstück
Werner
Praktische saubere Zimmer. Angenehme Matrazen und schönes Frühstücksbuffet in ruhiger Athmosphäre
Erika
Toppenhotell med god service
Vistelsen var fantastisk med fina vyer från alla håll.
Fick det bästa rummet och fint bemötande av personal
Fick det bästa rummet och fint bemötande av personal
Fabian
sehr sauber, neu, gutes Frühstücksbuffet
Verified traveler
Uiterst vriendelijk hotel
Fantastische service en uiterst vriendelijk personeel. Ze hebben ons met veel meer geholpen dan ze zouden hoeven doen.
Verified traveler
Werkbank inklusive Equipment zur Preparation von Ski kostenlos nutzbar.
Frodo
War alles bestems. Freundliches und nettes Hotel Personal
Verified traveler
Sehr schönes Aktivhotel aufgebaut für sportliche Gäste.
Sylvana
Clean and easy to find.
Easy hotel to find and stay a night and travelling by car to the ski areas. Clean and quiet.
Peter
Sehr gute Sauna. Sonst lässig jugentlich. Chillige Musiik. Das notwendige ist da. Kein Schnick-Schnack.
Maxi
Sporthotel im Zillertal
Zwischenstopp im Zillertal, leider steht das Hotel an einer lauten Durchgangsstraße. Frühstück und Zimmer sind super, allerdings gab es bei 30 Grad warme Winterdecken.
Zdenek
Hotel Explorer Kaltenbach
Super hotel v krásném prostředí Zillertalských alp.
Velmi dobré snídaně formou samoobslužného bufetu.
Velmi dobré snídaně formou samoobslužného bufetu.
Verified traveler
Preisleistung ok - aber leider nicht mehr
Frühstück top, Personal freundlich, Hotel zweckmäßig und sauber. Wellnessbereich zu klein für die Größe des Hotels.
Günter
Hotel in Nähe des Skiliftes\n
Mein Aufenthalt betrug nur eine dreimalige Übernachtung.
Frühstück war in O.
Weiter habe ich nichts beizutragen.
Frühstück war in O.
Weiter habe ich nichts beizutragen.
Joana
Tolles Hotel, vor allem für Outdooraportler mit vielen praktischen Extras und super Frühstück.
Verified traveler
Reichhaltiges Frühstück, cooler Barbereich mit Frühstücksecke und der Saunabereich läd zum entspannen ein.
Location & surroundings
Explorer Hotel Zillertal
Schmiedau 2, Zillertal Valley, Austria
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Explorer Hotel Zillertal
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