Hotel Rico

2/10

Poor

11 Mar 2026

Luz

No fui

10/10

Exceptional

11 Mar 2026

Kandra Thomas

Staff was great! The pool was

10/10

Exceptional

09 Mar 2026

Peter and Evette

Yes, Karina was the best!!!!

Friends_and_family Family

2/10

Poor

08 Mar 2026

Claire

Should not be called “beach resort”. There is not beach. Big disappointment. Very average place.

2/10

Poor

04 Mar 2026

Scott

Check in area and reception area absolutely beautiful well maintained …outside of that …rooms are in decay and dirty, linens were stained and dirty, paint peeling…

Partner

8/10

Excellent

01 Mar 2026

Gilberto

Comfortable place to stay

Business

10/10

Exceptional

01 Mar 2026

Jessica

Todo estuvo muy bien , excelente servicio

8/10

Excellent

28 Feb 2026

Russell

Room clean

Partner

4/10

Poor

22 Feb 2026

Ashley

There is no beach! The pictures and title are completely false advertising. The nearest beach is a 10 min drive. I confronted the front desk and they apologized saying they removed the pictures from their website but Expedia is still choosing to use fake pictures. The manager even agreed to work with Expedia for a partial refund but Expedia denied the request. I will never use Expedia again after this deceit.

8/10

Excellent

21 Feb 2026

Alexander

the room have a few thing like hair in the bathroom but nothing else. in general it was everything ok

Partner

10/10

Exceptional

15 Feb 2026

Raheem

Beautiful views, nice room, great food and drinks. The staff was friendly, we will definitely be back

Leisure Partner

10/10

Exceptional

12 Feb 2026

jill

Everyone was very helpful and did a great job.

Leisure Partner

4/10

Poor

11 Feb 2026

nimmi

Not as pictured. Not many food options. Everything closed early. Rooms aren't as nice

10/10

Exceptional

09 Feb 2026

Bryan

Muy elegante y divino.

Partner

6/10

Pleasant

08 Feb 2026

Francis

First and foremost, the property is a beautiful property. The rooms were clean. The pool area was very nice. This place is called Rincon Beach Resort. The biggest problem I had there was no beach. If you look at pictures, you can see there was a beach at one time. Unfortunately, I was stuck by the pool the whole time and was never ever able to enjoy the beach. When you pay the money you pay for this type of property it should have the amenities that are promised. Unfortunately, I would not recommend this property to anybody that is looking for the beach. If you just love sitting by the pool, this is the spot for you. There is another resort down the street that is named Rincon By The Sea, they have a beach that you can enjoy. Their property seemed a little bit more dated, but it had a beautiful beach that you can enjoy the ocean while you’re on the Caribbean island.

Friends_and_family Family

8/10

Excellent

06 Feb 2026

Irja

Rooms cleaned daily. Clean Pools, friendly staff.

10/10

Exceptional

06 Feb 2026

Dee

We loved RBR! It's a beautiful resort with an awesome pool, swim-up bar (seasonal) and hot tub, and a pool grill. There's even a kiddie pool. The ocean views are incredible, and it even has a small private beach. Unlike most hotels, you can open your windows and hear the waves. The rooms have a small refrigerator. The shower was great--good pressure. The hotel grounds are beautiful--really well kept and a lobby bar with TVs. We had one breakfast and one dinner in the restaurant and both were very good. Try the breakfast sandwich! The location to Rincon was good--close, but very quiet. I highly recommend it. Rincon has amazing restaurants. We liked El Atika, Taqueria Vatos Locos, and Gylro.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Natasha

Great customer service. Very clean. Beautiful views and amazing sunsets.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Ruben

Excellent

Partner

6/10

Pleasant

30 Jan 2026

Lourdes

The room's toilet wasn't flashing. Called the personnel who replaced a rubber part but that didn't fix the problem because it was another part (pump) not working. It's disgusting having to lift the cover and touch the pump from time to time. I was there for a wedding and didn't have time to wait for them to come back again to fix it. The room looked somewhat run down. Old towels etc.

Leisure Family

8/10

Excellent

25 Jan 2026

Philip

Courteous staff. Great views. No beach

Leisure Partner

10/10

Exceptional

15 Jan 2026

Jose

The area was perfect and staff was great

Leisure Family

8/10

Excellent

13 Jan 2026

Jazmin

the room had a musty smell, a curtain was broken, and the shower stall could’ve been cleaned better, the glass shower door was dirty with soap scum. Also the room could have more outlets. the outlet that’s between the beds is more towards one side of a bed instead of the middle. the lamp has no usb, no micro usb outlet. inconvenient to the patrons. the price was excessive and the jacuzzi water was cold. amenities that are expected to work properly for the price of the rooms.

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

DAISY

Everything was great! We love it!

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

LOURDES

Beautiful resort, friendly staff, courteous

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Carl

Checking in was a simple process

Leisure Partner

10/10

Exceptional

05 Jan 2026

Gelson L Velez

Excellent ocean view experience. The housekeeping staff do an amazing work cleaning especially the room and facilities. Nice and clean pool.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Marcos

What a view! Friendly staff. Very clean room. Great location with stunning views of the Atlantic and beautiful maintained pools.

Leisure Family

10/10

Exceptional

01 Jan 2026

Patricia

Yes

2/10

Poor

08 Dec 2025

Lenny

Everything was good. Except there was no wifi in our room and we got moved. Then on the second room we had no hot water and we got moved again.

Partner

10/10

Exceptional

01 Dec 2025

Edwin

Perfecto

Partner

6/10

Pleasant

30 Nov 2025

Alexandra

The property is pretty, especially the pool area. We had a big room with a balcony that was amazing. The rooms are a little bit outdated.

6/10

Pleasant

19 Nov 2025

Kevin

Don't go by the pictures, this place is not so great. I wouldn't stay here again. the location is not very good and the property itself has seen better days. there is almost no one working here and most things are not even open. The lobby bar and pool swim up bar were always closed, the outside snack bar was open and then closed after an hour. the restaurant was not that bad but this was literally the only place to eat.

Partner

10/10

Exceptional

11 Nov 2025

Lines

Personal muy atento y amable se esmeran en complacer y contestar las preguntas. Dan alternativas de servicios, menú etc.

Leisure Partner

8/10

Excellent

10 Nov 2025

Melanie

Room and amenities were great. Seemed to be short staffed at the front desk and bar so service was a bit slow but food and drinks were great once we got them.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Wildaniel

The staff was great. Very relaxing place

Leisure Partner

10/10

Exceptional

26 Oct 2025

Vanessa

excellent staff , comfortable and specious room.

Leisure Family

8/10

Excellent

20 Oct 2025

Yesenia

The resort needs some updates, mainly the elevators, and the outdoor area needs more cleaning.

Leisure Family

6/10

Pleasant

15 Oct 2025

Luis

Hotel condition in aceptable conditions. Breakfast good. Pool close too early (9pm) . It is a crime , specially when there is no other thing to do in the hotel during the nights.

8/10

Excellent

07 Oct 2025

Eric

Very good overall, all the staff very friendly and helpful. Well located with plenty parking area and great restaurant.

Business_and_leisure Family

10/10

Exceptional

05 Oct 2025

Darnel

Una de las mejores que me hospedé

Leisure Partner

10/10

Exceptional

01 Oct 2025

Lisandra

Excellent

Leisure Family

10/10

Exceptional

30 Sep 2025

Damaris

I was nice place but the room was a little, and optimal condición the water was running out for the bath replaced thinks like coffee, shampoo,.conditioner they dont put more we need to ask for it.

Leisure Family

10/10

Exceptional

22 Sep 2025

Arturo

Overall a very nice experience, just a bit outdated

Leisure Family

8/10

Excellent

15 Sep 2025

Samuel

Was very peaceful, safe and the pools neat. The elevators no so good but reliable.

Leisure Family

6/10

Pleasant

13 Sep 2025

Yara

Quiet area and good food but the property is not being keep in good condition. There is a lot of humidity and mold in the rooms.

Leisure Friends

8/10

Excellent

11 Sep 2025

Susan

The pool, hot tub and view of the water was amazing! The staff were all very nice and there were adequate food choices at the eating areas. The hotel itself is a bit dated, but we still enjoyed our stay.

Leisure Partner

4/10

Poor

10 Sep 2025

Miguel

The outside is fine good view. No beach!! Theres a small piece but not a beach!! The room was horrible, outdated. Bathroom was definitely not cleaned and the ac unit was leaking into the room. Definitely not what i saw in the pictures..

Leisure Family

10/10

Exceptional

09 Sep 2025

Omar

Nice place

10/10

Exceptional

04 Sep 2025

Luis

love the pool

Leisure Self

6/10

Pleasant

01 Sep 2025

Nephtali

Is good. I found peace, but... No bar after 9:00pm, bad internet, 2 or 3 employees, pool bar closed, no snacks after 10 pm, not even a snacks machine. I had to take my car to a fast food because not even a chips machine was able. I can tell many things. But the employees were perfect, they tried with the little they had. This is not their fault, I'ts only administrative failures. The premises are perfect clean, the gardens are beautiful! But I didn't went to a botanic garden. I want service, facilities, no need to get outside to get a snack, or something so simple as a beer. You know you can do better, and don't get mad. Don't take it against the little bunch of employees you have. I saw it, and this is just the ugly truth. I were a customer service manager during 11 years. I know you can do it.

Leisure

10/10

Exceptional

01 Sep 2025

Yarilis

Pool area is beautiful, rooms are big, clean and comfortable. The only thing is that the pool bar should close later or at least have a server from the main bar, since you can’t bring your own alcohol.

Leisure Partner

10/10

Exceptional

31 Aug 2025

EDWARD

Very good

6/10

Pleasant

30 Aug 2025

Melvin

Definitely not kid friendly, not enough staff working to help with getting things such as food and drinks. Everywhere was far away and inconvenient, couldnt even get water without running to the store. Also they have no beach its small and half of it is washed away nothing like photos

4/10

Poor

30 Aug 2025

Carlos

Fue desafortunado el no poder contar con un mejor disfrute de la facilidad al ser “low season”. El hotel no propicia un buen ambiente - se sentía un “ghost town”. Si al menos hubiera música en el área de la piscina, o lobby aunque sea de background creo que uno se sintiera mejor. Se pierde la oportunidad de causar una buena impresión sin importar la estación del año que se esté atravesando. Al ser uno de pocos quedándonos no hubo ni un mejor acomodo de habitación como incentivo. Es un hotel bello pero necesita vida.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Gisela

Room was clean and comfortable. Nice staff. Pool was excellent and kids friendly.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Edwin

We are coming back with family next time thank you

Leisure Partner

4/10

Poor

19 Aug 2025

Luis

although rainy, multiple leaks in ceilings and restaurant directly con table. No extraction fans in bathroom, humidity on floor dangerously wet. Bedroom 2 beds one bed was so close to wall barely able to stand next to it. Needs more love.

Leisure Family

4/10

Poor

17 Aug 2025

Joseph

Nothing

Leisure Partner

6/10

Pleasant

13 Aug 2025

Carmen

Needs updating.

The hotel is pretty but seems outdated. The furniture was chipped. The bathroom looks kind of old. In many instances, there was no one at the bar or at front desk. One noon day there was no one at the front desk and I had to go into closet and get pool towels. There was also no one to help with luggage. One day we asked why bar was closed and they said it “was slow.” There were two women at the bar who were very pleasant (one has only been there four months). The pool was very nice and the hot tub was amazing!

Friends_and_family Family

6/10

Pleasant

10 Aug 2025

Fernando

Pool maintenance needed

Leisure Family

10/10

Exceptional

10 Aug 2025

Kelvin

Amazing stay

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Diane

It will be nice to be inclusive.

10/10

Exceptional

10 Aug 2025

Verified traveler

Rest in the pool watching the ocean

Nice food, nice bed, tv with no Netflix or YouTube, free nice parking. Great views of the beach and big pool. Recomended

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

Samuel

Every thing!

6/10

Pleasant

09 Aug 2025

ASLI

They do not have a beach ,they have rocks no beach access.The pool was okey .hot tub is good.We had a dinner in the restaurant.The food was good but did not like the waiter was rude person.We did not go to restaurant again.You can find nice restaurant in 5 miles of radiant.I would never go back.

Leisure Family

10/10

Exceptional

08 Aug 2025

Jeaileen

Muy contenta con mi estancia. Muy limpio todo y muy amable el personal.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Jessica

Worth every penny. Very helpful staff, welcoming, beautiful!! Clean I would definitely stay here again.

Leisure Family_with_children

8/10

Excellent

05 Aug 2025

Anabelle

Property was clean but needs some repairs. Need to expand the food service and amenities

Leisure Family

6/10

Pleasant

05 Aug 2025

Verified traveler

The food was great. The room not so much there was a water leak and when we fisrt walked in the room the floor was full of water i went to the front desk and she was dismissive she said all is can do is tell maintenence. Once he came to the room he rolled 2 towels on the flooor under the ac that was leaking and said that was all he can do that he would come back in an hour never came back. The pool was dirty candy wrappers and bugs flooring in it.

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

Mesut

The location was fabulous. Front desk staff was very kind and amazing. Among the negative things, the hotel was above average on the west side.

Leisure Family_with_children

6/10

Pleasant

04 Aug 2025

Jennifer

Full of day pass members, kids everywhere, pool bar closed, side bar closed, bathrooms in rooms were dirty and need repair.

Leisure Family

2/10

Poor

03 Aug 2025

Joel

A Truly Terrible Experience: Avoid This Hotel My recent stay at this hotel was an utter disappointment from start to finish. I was expecting a relaxing getaway but instead was met with a dated property, a lack of basic maintenance, and shockingly bad service. I would strongly advise anyone considering this hotel to look elsewhere.From the moment we arrived, it was clear that security was not a priority. The entrance was completely unmonitored, which made us feel uneasy. The property itself is old and badly in need of a complete renovation. The common areas feel neglected and run-down.Our check-in experience set the tone for the rest of the stay. We were initially assigned to room 403. Upon opening the door, we were met with a flooded floor, a shocking and completely unacceptable condition. The room was clearly not ready for occupancy.After complaining, we were moved to room 100. While the floor was thankfully dry, we discovered a new, equally frustrating problem: the shower. The water temperature was completely uncontrollable, swinging wildly from painfully scalding hot to freezing cold. It was impossible to take a safe or comfortable shower.In summary, this hotel is not just dated—it's actively falling apart. The lack of basic maintenance is a major issue, and the service from the staff was unhelpful and inattentive. Save yourself the headache and book your stay at a different hotel.

Leisure Family

10/10

Exceptional

03 Aug 2025

Nelson

All

10/10

Exceptional

03 Aug 2025

Jonathan

Roud trip

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

christian

.

10/10

Exceptional

01 Aug 2025

Yolanda

Necesita mantenimiento

Family_with_children

10/10

Exceptional

30 Jul 2025

Efrain

Great for family vacation, near very good restaurants and other activities you can do with family

10/10

Exceptional

26 Jul 2025

Wendelis

TD muy limpio

10/10

Exceptional

24 Jul 2025

Nydia

Relaxing Stunning pool oceanfront. Rooms and buildings fa need renovation

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

Ramon

Love it!

Leisure Family

8/10

Excellent

17 Jul 2025

Nurys M

The resort is good for a family vacation. It offers a nice pool with an ocean view but the dining options are limited in this area so you have to drive out more than five miles to buy food. The resort needs more maintenance. The restaurant staff is excellent and so is the food. More staff is needed to maintain the property in better conditions.

Leisure Partner

4/10

Poor

14 Jul 2025

Cynthia

Pool area was great, rooms need to be updated

Leisure Family

10/10

Exceptional

14 Jul 2025

Winifred

Beautiful hotel

Amazing hotel. Is a shame that the property lost part of the beach after Maria hurricane. The beach needs attention and cleaning of fallen trees. The beach looks abandoned. Only a couple of chairs without umbrellas.

10/10

Exceptional

14 Jul 2025

Omar

Pool Bar was closed and notice only open on weekends. The closest bar to the pool close at 4pm. Not a good decision.

Leisure Family

10/10

Exceptional

13 Jul 2025

Jorge

Everything ok great place

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Karla

Good place to stay near to the beach.

Leisure Family_with_children

8/10

Excellent

06 Jul 2025

Omar

It is a very good hotel in the west side of the Island. Staff were very good and its has a very convenient location.

Nice Spot for a Family Weekend.

The Beach is not good in this area. Everything else is great

Leisure Partner

10/10

Exceptional

04 Jul 2025

Sharon

Beautiful view, nice room

Leisure Partner

10/10

Exceptional

30 Jun 2025

Roberto A

First time stay and we would like to return in the future

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Angel

Buena

Leisure

10/10

Exceptional

29 Jun 2025

Victor

Perfect

8/10

Excellent

27 Jun 2025

Cynthia

The greenery on the grounds was well maintained and are beautiful, the pool is beautiful and the room was extremely clean however there is no beach as it looks like in the photos. Also, when we arrived one of the elevators wasn’t working, there are only 2 elevators, and the other was working ever so slowly and looked like it has not been maintained in 30 years.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Patricia

Breathtaking facilities. Clean and wonderful room. Loved the helpful staff and attentive housekeeping. A+ and will definitely return.

Leisure

6/10

Pleasant

26 Jun 2025

Manuel

IT was OK for the time spent...

Leisure Self

10/10

Exceptional

21 Jun 2025

Alixardo

Good hotel to stay.

Business_and_leisure Family

10/10

Exceptional

17 Jun 2025

Glorieli

El lugar nos encantó, el personal muy servicial, las areas y la habitacion limpia.

Leisure

10/10

Exceptional

17 Jun 2025

Luis A

Me encantó! 100% recomendado

10/10

Exceptional

14 Jun 2025

Jesse

This three star resort was very nice, at the far southern end of Rincon. Very quiet very relaxing the pool is amazing the hot tub will fit 20. The on-site restaurant was excellent and they also have breakfast and lunch service. Very close to all Rincon beaches and attractions. I would stay here again

Leisure Family

4/10

Poor

13 Jun 2025

Joselito Velez

Early closed bar area

Leisure Family