Till

2/10

Poor

28 Jun 2026

Danielle

I booked a luxury king room with a city view for my bday and when arriving and given my key . I was placed on the 5th floor no view and it was an ada queen room not what I booked . Went down to lobby to ask about room and was told that was all they had and I could come back in the morning to see if anyone checked out . I purposely booked a luxury king room w/ a view only to not be given that or an apologize for the room or to make some type of accommodation. Went down next morning at 8am spoke to a different staff person and was given another room on the second floor why that wasn’t available the day I checked in doesn’t make
Since when check out is 11 . Also my view for that room was sidewalk . Was given tickets for free coffee and danish in morning and alcohol ticket to only go for coffee and it was very watered down and I have a nut allergy and they only had oat creamer . Then when happy hour was, we go to get drink no bartender to be found . The carpet in the hotel was very nasty and there was an odor. A gentleman would come periodically and febreze the halls due to mildew smell .

Friends_and_family Friends

6/10

Pleasant

28 Jun 2026

Crystal

The property was easy to get to
From the BQE. Arrived early and were able to check in early. We parked in The garage but when it was time to leave there were cars blocking us so we had to wait approximately -15 minutes for staff to retrieve the keys. The staff was helpful in bringing towels that were not in the room when we checked in. However the towels were rough. The bathroom did not have any privacy the toilet was open on one side through a window. And the shower head did not work properly. The bed was comfortable. We did not use the bar or the cafe.

Partner

6/10

Pleasant

27 Jun 2026

Gabriel

Good location, front desk staff are not so friendly, hallway floors need cleaning, rooms facing Flatbush ave are very noisy with windows closed, subway train vibrations can be felt on the 4th floor. You get what you pay for.

Family

10/10

Exceptional

27 Jun 2026

Margaret

Perfect for a quick place to stay. Great location and staff was very friendly

Family

10/10

Exceptional

23 Jun 2026

Diane

The only thing I didn't like was the shower. It did not have a slip mat in it. Accident waiting to happen. I used a towel to stand on in the shower.

Family

8/10

Excellent

23 Jun 2026

Roger U

Great amenities and location

Partner

4/10

Poor

19 Jun 2026

Erin

The parking is extremely limited, 12 spaces. I waited over a hour to park due to an unauthorized vehicle blocking the space. The toilet paper holder was broken, only 1 towel on the bathroom, only a sheet on the bed.

Partner

2/10

Poor

18 Jun 2026

Reda

The room had a broken AC
One towel in the room
No coffee maker
They moved us to another room
The AC was not working as well
One towel and the coffee maker not working
The tub had an issue with the faucet

Family

8/10

Excellent

18 Jun 2026

Rachel

The muffin and coffee was for only one person, regardless of how many people per room. We had two mornings of the fire alarm going off multiple times in a short period of time. Not happy about that. Nice location and front desk staff were ok.

Family

4/10

Poor

18 Jun 2026

Helen

The room wasn’t dirty but the washcloths were dingy not white, and I booked a double room but only had one towel and washcloth. I made coffee and replaced the pods but left dirty cups. AC wouldn’t stay on and I was too tired to fight with staff about changing rooms. All the money I paid and it was the worst two nights sleep I had while putting together a conference. I’m sorry but I will not ba back.

Business

8/10

Excellent

17 Jun 2026

Kayla

The staff was very friendly and helpful

Partner

4/10

Poor

16 Jun 2026

Vittorio

You were required to pay $103 which was to include one coffee and pastry for each morning and also covered an appetizer and drink but the restaurant and bar were closed the first two nights of our stay and the third night it opened an hour and half later than posted. A ,second coffe was to be paid for, $5,00 plus 50 cents if milk was requested. No spoons were provided when a yogurt was purchased. There was only one bath towel left in our room and we had to request an extra towel along with soap.

Partner

2/10

Poor

16 Jun 2026

Joel

Book a stay here only if you have zero other options. The gym is a disaster zone, completely devoid of towels, wet wipes, and water, with equipment that is dangerously poorly maintained. The room wasn't any better; the \"white\" towels consistently arrived with dried blood or food stains on them. To top it off, they tack on a mandatory amenity fee for Wi-Fi, mini water bottles, and the aforementioned graveyard of a gym, clearly just a scam to make up for the fake low room rates.
Most of all, the entire hotel is staffed by people who go out of their way to show they do not care about their guests. Every basic interaction feels like an inconvenience to them, and they absolutely love telling you what’s closed, broken, or unavailable. Chef's kiss to a trifecta of trash elements that combine to make this hotel a main course of hot garbage.

Self

8/10

Excellent

15 Jun 2026

Catherine

Great location. Staff were nice. Room was a little banged up but not a big deal. Surprisingly quiet despite being on Flatbush extension.

Cheeky to charge a resort fee for food and drink comps when bar wasn’t open the two nights we we were there.

6/10

Pleasant

14 Jun 2026

Ishtiaque

Room was good. Check-in 3:00 pm is 3:pm took extra money for charges and taxes and deposit fee that was not mentioned while booking. Small breakfast area was a joke. From opening time to only bagel option. Need improvement in all respect.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Margaret

We were 4 families all rooms had problems
No Keurigs despite coffee cups and coffee provided
No towels
No AC in two of the rooms even when one was switched no AC
No hot water in shower
Shower not working in 2 of the rooms
And the disaster no mattress on sofabed just iron!!!
Horrible

Family

4/10

Poor

10 Jun 2026

John

To be transparent, they gave me a free late checkout and a minuscule $30-ish dollars off my stay.
My AC didn’t work the entire time. Asked them twice to fix or switch rooms, but nothing came of it.
Could be a cool place and in great location, but no AC made my stay fairly miserable.

Business

8/10

Excellent

09 Jun 2026

Michelle

We had 3 registered guests in our room, and the staff NEVER got the towel count correct. I had to call the front desk 3 times to get enough towels. There was no cup for the bathroom, the room was dark, loud street noise to the point we had a hard time sleeping, no microwave and the coffee tray was not refilled 2 days in a row. Also, the Bistro ran out of food twice while we were staying there.

Family

8/10

Excellent

08 Jun 2026

Anthony

The staff was friendly

6/10

Pleasant

08 Jun 2026

Andrew

This is a nice building in a nice location. Unfortunately it is not well-run. Our room wasn’t ready until well after the check-in time. None of the rooms had bar soap because they ran out (and seemingly lacked any urgency to get more). The gym had not been stocked with wipes and machines were often loose.

Family_with_children

2/10

Poor

08 Jun 2026

Kendal

No working AC in our room the whole first day/night we were there. Left our reservation early because this was not fixed and we were unable to get a new room.

Partner

2/10

Poor

06 Jun 2026

Stephania

When I got to the property they told me that I didnt have a room. They over booked and sent me to the Hilton Downtown Brooklyn. I was very disappointed because the hotel was closer to where my daughter was to take her photos for prom.

10/10

Exceptional

04 Jun 2026

Krista

Great location in the DUMBO area to walk everywhere near by. Would stay again.

Partner

6/10

Pleasant

03 Jun 2026

Ana

The hotel has such potential but the care of the property left me disappointed. I booked the room for two people, however they only provided towels for one person. Each day I had to ask the housekeeper for a second set of towels. I was required to pay a $35 daily usage fee to cover wifi and a pastry and coffee each morning from the cafe. However you were only allowed one pastry and one coffee despite the fact there were two people in the room. It was very awkward and felt \"cheap\". The entry light to the room was burnt out and I had to request it to be replaced. The most concerning was the fact the deadbolt to the room was broken. The staff said it would be fixed the day I reported it, however it remained non-functioning for my entire stay. The location was great and the building itself nice, but the management needs to step up to provide a better and safer experience for their guests.

6/10

Pleasant

02 Jun 2026

Gairy

It was ok but I expected more for the price.

Family

10/10

Exceptional

28 May 2026

Patrick

Great spot, stay here whenever I’m in the area. Very convenient location.

Self

8/10

Excellent

28 May 2026

Steven

Everything was ok, except the website said they open for breakfast at 6:30. Then at 6:40 the front desk said they open at 7:00. At 7:15 they still weren't open so we left and went somewhere else.

Other than that the room was fine and very low priced for NYC.

10/10

Exceptional

26 May 2026

Charity

The staff were very accommodating and found ways to make our stay comfortable.

Friends_and_family Friends

2/10

Poor

21 May 2026

Nigel

Air conditioning broken. Completely uninhabitable. Stinks. Extremely loud from traffic. AVOID

Business

6/10

Pleasant

20 May 2026

RUTH

Not enough towels, shower set up was odd, half a door resulted in water all over the bathroom floor. Had to fight with the Kuerig coffee machine to get it to work. I tripped on the carpet at the front door, no one even looked up from the reception desk to see if I needed assistance. Good location, tho.

Self

4/10

Poor

20 May 2026

Caroline

The kitchen closed early, bar wasn't stocked, and the cafe opened between one hour and one and a half hours after it was advertised to open online and in the hotel.

2/10

Poor

20 May 2026

Miyoko

I did not end up staying there. I booked a Luxury King, and was given a dingy, dirty standard room. When I showed them my reservation, they said that what they showed in their system was different. The staff person was rude and unhelpful. I called Expedia and they kindly moved me to another hotel entirely (EVEN -- much cleaner and professional). 5 days later, I noticed that The Tillary had charged me for the cancelled stay. I am in the process of trying to get them to refund me. The place was dank, dirty, dusty, and run down, and clearly, fraudulent.

10/10

Exceptional

19 May 2026

Marek

Fully meets expectations.

Family

4/10

Poor

19 May 2026

Stacey

Room smelled like cigarette smoke. Room wasn’t cleaned daily. Had to call for clean towels.

Partner

2/10

Poor

18 May 2026

Nerisa

I prepaid for a room for 2 nights / 3 days. Before my trip, I specifically called the hotel to let them know my flight into JFK would be arriving late around 10:30 PM and told them NOT to give my room away. I even called again the day before to confirm they had left a note on my reservation.

I arrive at the hotel at MIDNIGHT after traveling all day, and they tell me they gave my room away anyway. Their explanation? “It’s first come, first serve.” HOW does that even make sense when I already PAID for the room in advance and notified you multiple times that I was arriving late?!

Then it gets worse. When I asked for a refund for the first night, they told me my delayed flight was “my fault” and refused to refund me. Absolutely unbelievable customer service.

On top of that:

Dirty rooms
Only 1 elevator working
Terrible customer service from start to finish

Friends_and_family Family

8/10

Excellent

17 May 2026

Jon

Could have been cleaner. One elevator was out of service. Staff was nice. Location is good, not great. Shower was odd - by design there is no door so it is partially exposed. Bed was comfortable and it was quiet.

Friends_and_family Friends

6/10

Pleasant

16 May 2026

Jeffrey

TV in the room was inoperable

Self

4/10

Poor

15 May 2026

Erin

Do not stay at this hotel. The air conditioner did not work the whole time we were there and they only offered us two small fans. It was much too loud outside for us to open the window, so the room was hot. Also the room was not in great shape. The coffee table was broken, the entry light did not work and the shower head also did not work. For the price we paid the room did not cut it.

4/10

Poor

13 May 2026

Cheyenne

Just cold feeling.. no access to room service or having uber delivered to your room. Tough gig. Staff weren’t offering up assistance, either.

Self

6/10

Pleasant

13 May 2026

Danielle

Overall not a great experience. Every morning of my stay I smelled a strong cigarette smoke odor coming from the restroom. I had to keep the door closed so it didn’t fill the entire space. The only available move was a room downgrade and I didn’t have a great experience when speaking with staff.

10/10

Exceptional

12 May 2026

Adam

It Was A Cool Stay I Was Only There For 1 Day

8/10

Excellent

08 May 2026

Juanisha

I really like this hotel. The location is prime and its easy to get to Manhattan. I just think the hotel needs to upgrade and do a renovation ASAP. The day staff was kind, but the night shift was not friendly AT ALL.

Self

8/10

Excellent

06 May 2026

Jordan

This was an aggressively decent hotel. My bed was okay. The environment was okay.

The staff, however, was excellent!

Self

6/10

Pleasant

03 May 2026

Victoria

Not worth staying here. Place was very dated, flooring and carpets are in horrible shape, stained; the lobby furniture was dated and stained as well; the main entrance door glass was loaded with fingerprints and just grimy looking. There were no pillowcases on the pillows for one of our beds, no hand towels or hand soap in the bathroom—the minimum things most guests would expect. The thermostat can’t be adjusted at all to make the room cooler/warner; elevators are the slowest I’ve ever encountered at a hotel. WiFi was spotty. Not much in the way of staff-seems a bit of a skeleton crew. The staff that was there was pleasant enough. I would not stay here again though and definitely would not recommend.

Family

10/10

Exceptional

03 May 2026

Shannelle

Very nice rooms staff is very friendly and accommodating. And the perks is a nice touch.

Self

4/10

Poor

30 Apr 2026

Brittany

The hotel looks very nice at first glance, but is in need of updates and maintenance. The first room they assigned us reeked of cigarette smoke. We asked for a new room and then the AC did not work at all in the second room. It just kept recirculating warm/muggy air. Thankfully we were visiting in April; it would have been unbearable in the summer. We decided to deal with it since we were only there for one night and at least it didn’t smell like we were sleeping in an ashtray. The “destination fee” amenities are not up-to-date and all we got out of it was a small lukewarm coffee and a sad pastry. Location was ok, price was nice, but the stay was miserable. I recommend looking elsewhere.

Partner

6/10

Pleasant

30 Apr 2026

Stephanie

Rooms are fine, it was clean and everything was in working order. Hallways and general spaces could use some TLC, noticed a good amount of wear and tear.

Partner

4/10

Poor

29 Apr 2026

Lucy

Although the staff were lovely the property has seen better days. The beds were too soft, and the room had no closet for hanging clothes, or drawers or substantial shelves for clothing. Safe was broken and we had to call down for a duvet and more than two towels.

10/10

Exceptional

28 Apr 2026

Raymond

Clean. Great

Self

8/10

Excellent

27 Apr 2026

Steven

Good location. Easy access for Ubers. Voucher for Java and muffin each a.m., tho selection limited. Could have used a warmer bed covering/duvet, but overall a positive stay.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Kateri

Front staff was great and all the people working there. It seemed like there were parts falling apart.

8/10

Excellent

26 Apr 2026

Mark

Nice, clean, just a little bit of remodeling needed, but still in good shape

Self

10/10

Exceptional

26 Apr 2026

Patrick

Room was clean, staff was friendly, no complaints.

Self

10/10

Exceptional

25 Apr 2026

Tracy

Staff was very courteous and amazing on check in and check out. The room was clean and tidy as you’d expect for a nice hotel in New York. Breakfast was a little wonky with a very overstuffed gal trying to do her best. We ordered two sandwiches and they were cold when we ate them but pre-made. She took her time but the line was 6 people deep behind us. I appreciated that she hung in there! Great staff overall and a nice place close to The Barclays.

Friends

6/10

Pleasant

22 Apr 2026

Pearl

Staff was friendly. Room was clean. The hotel itself, could use better upkeep. The furniture in the common areas can definitely use a good steam cleaning. The breakfast was disappointing to say the least. Overall, not a bad stay. It was ok for a one night getaway, but I won't be rushing back.

Friends

8/10

Excellent

21 Apr 2026

Melanie

Wonderful room and stylish aesthetic at this hotel. Clean as well. Not too many amenities.

There is a resort fee of about $35 per night which in part funds 1 daily free coffee and 1 pastry per room. Sadly during this latest visit, they had no pastries available and staff couldn't even offer other snacks due to hotel policy. That was annoying.

I'll be back again if the price is right b/c the rooms are of quality experience. But The Tillary needs to revisit the value of the resort fee

Partner

6/10

Pleasant

21 Apr 2026

Virginia

My bed was lumpy however for the little time I was there it was ok. Need plastic cups instead of glass.

10/10

Exceptional

20 Apr 2026

Katherine

The room was clean and check in and check out was very smooth.

Self

8/10

Excellent

18 Apr 2026

James

Good location

10/10

Exceptional

16 Apr 2026

Waseme

Excellent

4/10

Poor

15 Apr 2026

Lynette

Rooms were not clean. Changed from first room due to foul odor. Second room with multiple pieces of long hair on the fitted sheet of a double bed. Same hair found in folded towels in Bathroom. Same hair found on sink counter. Took hours for someone to clean same room and bring new towels. Bed linen appeared to be changed. Towels not changed. Had to make second request after arriving back to room in the evening after a conference event.
Bar was adequate with friendly staff.
No hair dryer, ironing board in room.
Closet too small to hang clothes due to safe and refrigerator.
Foul odor left in room once cleaned after second night causing me to open window to fumigate.
I would not recommend.

Friends

8/10

Excellent

12 Apr 2026

Amanda

It was a great place to stay! Clean and a very spacious room. Great staff and bar area.
Awfully noisy which I know isn’t their fault. I would just assume that a place with so much traffic around would have more soundproofing in the building! It was like I was sleeping outside
Double white noise and we still couldn’t drown out the city noise.
Once again, everything else about the hotel was amazing and would stay there again. But just be warned of the noise level

Family_with_children

6/10

Pleasant

09 Apr 2026

Alexander

The hotel is in good location and very modern rooms. However, the walls seem to be paper thin and it’s easy to hear conversations next door and can be a problem when trying to get rest.

2/10

Poor

08 Apr 2026

Reginald

I would not stay at this hotel. As a matter of fact we were suppose to be there 3 days and left in 4 hours. Booked rooms across street at Hampton inn.

Some things that were issues:

Only 2 carts for luggage - both had flat tire
No working safe
No working light (very dark)
No comforter on the Bed
Had to call House keeping for ice. the brought it in garbage bag. no ice buckets.
One set of towels go the room
Dog hollering in the next advertised as soundproof rooms.
Can’t control thermometers from 71 degrees
No luggage stand
No ironing board
Also we heard the lady at front desk asking for a credit because her water wasn’t working in her room
Refrigerator only can fit a few water
no bar, small cafe with snacks that closed at 2:30pm
We had to wait extended wait time to check in and they could not find housekeeper to help us with our room, but we were able to walk-through and find housekeeper
Strong marijuana smell on the third floor
When checking out at itinerary at the Tilery, the lady said she wasn’t surprised that we’re leaving
When arriving at Hampton, she said she wasn’t surprised that we were coming
Didn’t know that the cafe was closed - after 2:30 pm.

Furthermore Orbitz was not very helpful in this process in helping me get money back but that is separate review. extremely disappointed with them as well!

Friends

6/10

Pleasant

08 Apr 2026

Ann

The Tillary has so much potential but it is in need of a refresh. Staff was friendly and accommodating. Their “suite” is not a suite, just a room with a pullout couch.

Family

2/10

Poor

31 Mar 2026

Michael

Reserved a Luxury King (larger room with workspace) and was instead given a smaller Classic King with no desk—a completely different room category.

I raised the issue at the front desk the same night. Staff were polite, but the hotel couldn’t resolve it.

Ended up leaving and booking another hotel at significant additional cost.

Disappointing that a reservation can be confirmed but not honored, and then still treated as “non-refundable.”

10/10

Exceptional

29 Mar 2026

Waseme

Did not go to the bar. The breakfast was your choice between tea/ coffee and a pastry

Self

10/10

Exceptional

27 Mar 2026

Amanda

Really enjoyed it! we also got a free treat from the cafe!

Partner

8/10

Excellent

26 Mar 2026

Charles

Great location great value. Free pastry and coffee in the morning a free drink and appetizer in the evening is a nice combination.

8/10

Excellent

26 Mar 2026

Tatiana

Free drink and coffee was cool. Operating the AC was similar to calculus lol. Bed was cool, pillows were too soft to my liking and the room wasn’t soundproof. All and all I would stay again.

10/10

Exceptional

25 Mar 2026

Sally

yes, everything was excellent. I love this hotel.

2/10

Poor

24 Mar 2026

Erica

There was mold & mildew in the shower of the first room, 2nd replacement room, and toe nail clippings visible on the side of the bed as soon as I moved into the 3rd room. The dust was so unbearable it triggered my allergies & I had to take meds. No upgrades were available for a suite or anything better due to staying for a week. The coffee & pastry options for $34 daily resort fee were lackluster. The free drink/appetizer selection at the bar was decent if you drink well liquor. Overall, it was the lack of cleanliness that ruined the my stay. Towels not replaced after housekeeping cleaned. Had two sets for two people only one set replaced. Fire Alarm starts blaring around 11am no warning….My spouse and I were about to exit my room, along with other guests on my floor, but before we did, I called the front desk and was informed random testing would occur until 3pm. Would’ve been nice to know in advance. I won’t be coming back. Too many things to ignore…

Partner

2/10

Poor

24 Mar 2026

Keno

Was very disappointed

2/10

Poor

24 Mar 2026

Keno

Yes

8/10

Excellent

23 Mar 2026

Gabe

👍

8/10

Excellent

22 Mar 2026

Cynthia

We needed an iron in our room .

Partner

6/10

Pleasant

22 Mar 2026

Julie

There were no towels in the room when we checked in. I prepaid for a king room but they gave us a room with 2 fulls. The coffee maker in the room didn’t work. The hotel was attractive and staff were fine.

6/10

Pleasant

21 Mar 2026

Gloria

Ok if you need something. The Dr

10/10

Exceptional

20 Mar 2026

Jessica

This hotel was fantastic. I had some unusual requests (I needed a spot to shoot and interview for a documentary) and they were so helpful. They also guided me to subway and assisted with other requests. It’s a little older hotel but everyone is so nice and accommodating - plus they give you free coffee and yummy pastries in the morning and a drink and entree in the evening. The managers are really good at what they do!

Self

10/10

Exceptional

18 Mar 2026

Michael

Clean room | Staff | Wi-Fi | Business-friendly
Quite

Self

8/10

Excellent

16 Mar 2026

Clyde

The staff was knowledgeable and friendly. The room was \"average\" and things worked as expected. Parking will be a challenge, but can be accomplished

Friends

8/10

Excellent

16 Mar 2026

Laura

This hotel is in a great location in Brooklyn and the staff was super friendly. We had to request a coffee maker and couldn’t figure out the heat/ac in the room, but other than that it was a positive experience

6/10

Pleasant

15 Mar 2026

Lydell L

The front desk staff were great and attentive. The room was comfortable, there were a couple of times when the television went off and or froze & one of the light fixtures in the bathroom was loose. The lobby has a vintage look and the furniture seems a little outdated. Overall experience- 3 out of 4 stars.

Partner

6/10

Pleasant

13 Mar 2026

Angela

The fixtures were European complicated. I never figured how to turn on the big shower head, so I was stuck with the hand sprayer. I coukd not get the air to cone on so I spent 2 days in a room that was hot. The description said there was restaurant that really a small shop with coffee and pre-made food.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Lorraine

2 star dingy dirty filthy extremely dim an desparate need of remodeling. Towels were so used i wouldn't put my foot on.False advertisement. Expedia should checkout hotels before listing them. I left after first night . It was to late to find another but I did the next day i want my money back

Friends

4/10

Poor

08 Mar 2026

Latoya

Rooms are so tiny. Bathroom space and room has no privacy. From the bedroom you can literally hear what’s going on in the bathrooom

Partner

10/10

Exceptional

06 Mar 2026

Diane

Hotel is in a great location.

Friends

10/10

Exceptional

01 Mar 2026

Michelle

I left 2 days early due to the weather, so i didn't experience much of the hotel.

10/10

Exceptional

01 Mar 2026

Derrick olashajaun Quadre

Everything was amazing and the service

Friends

8/10

Excellent

24 Feb 2026

chyrell

Room was clean, staff were great but was disappointed that they advertised that there was parking and it cost me $75 to park in the city parking lot wbere i was directed to go. For a hotel of that capacity 12 parking spot as per customer service is very deceiving .

Partner

6/10

Pleasant

19 Feb 2026

Leo

Not the best for the price

10/10

Exceptional

12 Feb 2026

Mary

Absolutely beautiful

4/10

Poor

05 Feb 2026

Shataysha

Not the worst, but absolutely not the best stay. As a former new yorker (Brooklyn), this hotel was decent but not worth the price point. I’d probably stay again if the rates are lower, but would consider this among my last resorts…

Check in was pretty quick. Front desk person was pretty short. I booked a junior suite, which is like the size of a standard room in every other state, but for location, it was a good size & the layout was nice. Unfortunately, the room was a bit worn and not as clean and kempt as it initially appeared. Lots of black mold in bathroom, super wobbly coffee table, dirty pillows, random tape all over the wall near bed. They did nothing to resolve any of this. Housekeeping never came, I had to go down & ask several times & they had my room marked as clean.

I booked here specifically because my departing flight was later in the day and when I called prior to booking, they said I could book a day room to extend my stay beyond late checkout without paying for another night. This worked for me, so of course I booked immediately and made my way. When I confirmed with the front desk on day 2, I was told they’re “not booking day rooms at the moment.” I explained the info given to me prior to my stay and she insisted that I couldn’t do it. Very annoying because I could’ve booked another hotel for half the price had I known this would be an issue.

Business_and_leisure Partner

10/10

Exceptional

02 Feb 2026

Israel

Great staff

10/10

Exceptional

24 Jan 2026

Allyson

Friendly and helpful staff

Self

6/10

Pleasant

15 Jan 2026

Dorothy

The room was okay. A lot more wear and tear than I expected. The cleaning service needs to be better there was still tape left on the walls from the room being previously decorated from a past stay, and tissue and candy trash on the vanity area. The heat also took forever to come on. There should also be more pastries available early morning it was real sparse when I came down at 9:45-10 am. The biggest thing that needs to be addressed is someone at the front desk told me to come and pay cash at the front desk for incidentals, when I arrived the man at the desk ensured me that wasn't the truth. The number I called I showed to him it was indeed the front desks number. That was a little sketchy. Other than that The Tillary served its purpose.

Friends_and_family Friends

8/10

Excellent

13 Jan 2026

Lorenzo

Courteous staff.
However, room was small in size for price.

Leisure Partner

6/10

Pleasant

12 Jan 2026

Chantelle

My stay was okay