Till

8/10

Excellent

26 Apr 2026

Kateri

Front staff was great and all the people working there. It seemed like there were parts falling apart.

8/10

Excellent

26 Apr 2026

Mark

Nice, clean, just a little bit of remodeling needed, but still in good shape

Self

10/10

Exceptional

26 Apr 2026

Patrick

Room was clean, staff was friendly, no complaints.

Self

10/10

Exceptional

25 Apr 2026

Tracy

Staff was very courteous and amazing on check in and check out. The room was clean and tidy as you’d expect for a nice hotel in New York. Breakfast was a little wonky with a very overstuffed gal trying to do her best. We ordered two sandwiches and they were cold when we ate them but pre-made. She took her time but the line was 6 people deep behind us. I appreciated that she hung in there! Great staff overall and a nice place close to The Barclays.

Friends

6/10

Pleasant

22 Apr 2026

Pearl

Staff was friendly. Room was clean. The hotel itself, could use better upkeep. The furniture in the common areas can definitely use a good steam cleaning. The breakfast was disappointing to say the least. Overall, not a bad stay. It was ok for a one night getaway, but I won't be rushing back.

Friends

8/10

Excellent

21 Apr 2026

Melanie

Wonderful room and stylish aesthetic at this hotel. Clean as well. Not too many amenities.

There is a resort fee of about $35 per night which in part funds 1 daily free coffee and 1 pastry per room. Sadly during this latest visit, they had no pastries available and staff couldn't even offer other snacks due to hotel policy. That was annoying.

I'll be back again if the price is right b/c the rooms are of quality experience. But The Tillary needs to revisit the value of the resort fee

Partner

6/10

Pleasant

21 Apr 2026

Virginia

My bed was lumpy however for the little time I was there it was ok. Need plastic cups instead of glass.

10/10

Exceptional

20 Apr 2026

Katherine

The room was clean and check in and check out was very smooth.

Self

8/10

Excellent

18 Apr 2026

James

Good location

10/10

Exceptional

16 Apr 2026

Waseme

Excellent

4/10

Poor

15 Apr 2026

Lynette

Rooms were not clean. Changed from first room due to foul odor. Second room with multiple pieces of long hair on the fitted sheet of a double bed. Same hair found in folded towels in Bathroom. Same hair found on sink counter. Took hours for someone to clean same room and bring new towels. Bed linen appeared to be changed. Towels not changed. Had to make second request after arriving back to room in the evening after a conference event.
Bar was adequate with friendly staff.
No hair dryer, ironing board in room.
Closet too small to hang clothes due to safe and refrigerator.
Foul odor left in room once cleaned after second night causing me to open window to fumigate.
I would not recommend.

Friends

8/10

Excellent

12 Apr 2026

Amanda

It was a great place to stay! Clean and a very spacious room. Great staff and bar area.
Awfully noisy which I know isn’t their fault. I would just assume that a place with so much traffic around would have more soundproofing in the building! It was like I was sleeping outside
Double white noise and we still couldn’t drown out the city noise.
Once again, everything else about the hotel was amazing and would stay there again. But just be warned of the noise level

Family_with_children

6/10

Pleasant

09 Apr 2026

Alexander

The hotel is in good location and very modern rooms. However, the walls seem to be paper thin and it’s easy to hear conversations next door and can be a problem when trying to get rest.

2/10

Poor

08 Apr 2026

Reginald

I would not stay at this hotel. As a matter of fact we were suppose to be there 3 days and left in 4 hours. Booked rooms across street at Hampton inn.

Some things that were issues:

Only 2 carts for luggage - both had flat tire
No working safe
No working light (very dark)
No comforter on the Bed
Had to call House keeping for ice. the brought it in garbage bag. no ice buckets.
One set of towels go the room
Dog hollering in the next advertised as soundproof rooms.
Can’t control thermometers from 71 degrees
No luggage stand
No ironing board
Also we heard the lady at front desk asking for a credit because her water wasn’t working in her room
Refrigerator only can fit a few water
no bar, small cafe with snacks that closed at 2:30pm
We had to wait extended wait time to check in and they could not find housekeeper to help us with our room, but we were able to walk-through and find housekeeper
Strong marijuana smell on the third floor
When checking out at itinerary at the Tilery, the lady said she wasn’t surprised that we’re leaving
When arriving at Hampton, she said she wasn’t surprised that we were coming
Didn’t know that the cafe was closed - after 2:30 pm.

Furthermore Orbitz was not very helpful in this process in helping me get money back but that is separate review. extremely disappointed with them as well!

Friends

6/10

Pleasant

08 Apr 2026

Ann

The Tillary has so much potential but it is in need of a refresh. Staff was friendly and accommodating. Their “suite” is not a suite, just a room with a pullout couch.

Family

2/10

Poor

31 Mar 2026

Michael

Reserved a Luxury King (larger room with workspace) and was instead given a smaller Classic King with no desk—a completely different room category.

I raised the issue at the front desk the same night. Staff were polite, but the hotel couldn’t resolve it.

Ended up leaving and booking another hotel at significant additional cost.

Disappointing that a reservation can be confirmed but not honored, and then still treated as “non-refundable.”

10/10

Exceptional

29 Mar 2026

Waseme

Did not go to the bar. The breakfast was your choice between tea/ coffee and a pastry

Self

10/10

Exceptional

27 Mar 2026

Amanda

Really enjoyed it! we also got a free treat from the cafe!

Partner

8/10

Excellent

26 Mar 2026

Charles

Great location great value. Free pastry and coffee in the morning a free drink and appetizer in the evening is a nice combination.

8/10

Excellent

26 Mar 2026

Tatiana

Free drink and coffee was cool. Operating the AC was similar to calculus lol. Bed was cool, pillows were too soft to my liking and the room wasn’t soundproof. All and all I would stay again.

10/10

Exceptional

25 Mar 2026

Sally

yes, everything was excellent. I love this hotel.

2/10

Poor

24 Mar 2026

Erica

There was mold & mildew in the shower of the first room, 2nd replacement room, and toe nail clippings visible on the side of the bed as soon as I moved into the 3rd room. The dust was so unbearable it triggered my allergies & I had to take meds. No upgrades were available for a suite or anything better due to staying for a week. The coffee & pastry options for $34 daily resort fee were lackluster. The free drink/appetizer selection at the bar was decent if you drink well liquor. Overall, it was the lack of cleanliness that ruined the my stay. Towels not replaced after housekeeping cleaned. Had two sets for two people only one set replaced. Fire Alarm starts blaring around 11am no warning….My spouse and I were about to exit my room, along with other guests on my floor, but before we did, I called the front desk and was informed random testing would occur until 3pm. Would’ve been nice to know in advance. I won’t be coming back. Too many things to ignore…

Partner

2/10

Poor

24 Mar 2026

Keno

Was very disappointed

2/10

Poor

24 Mar 2026

Keno

Yes

8/10

Excellent

23 Mar 2026

Gabe

👍

8/10

Excellent

22 Mar 2026

Cynthia

We needed an iron in our room .

Partner

6/10

Pleasant

22 Mar 2026

Julie

There were no towels in the room when we checked in. I prepaid for a king room but they gave us a room with 2 fulls. The coffee maker in the room didn’t work. The hotel was attractive and staff were fine.

6/10

Pleasant

21 Mar 2026

Gloria

Ok if you need something. The Dr

10/10

Exceptional

20 Mar 2026

Jessica

This hotel was fantastic. I had some unusual requests (I needed a spot to shoot and interview for a documentary) and they were so helpful. They also guided me to subway and assisted with other requests. It’s a little older hotel but everyone is so nice and accommodating - plus they give you free coffee and yummy pastries in the morning and a drink and entree in the evening. The managers are really good at what they do!

Self

10/10

Exceptional

18 Mar 2026

Michael

Clean room | Staff | Wi-Fi | Business-friendly
Quite

Self

8/10

Excellent

16 Mar 2026

Clyde

The staff was knowledgeable and friendly. The room was \"average\" and things worked as expected. Parking will be a challenge, but can be accomplished

Friends

8/10

Excellent

16 Mar 2026

Laura

This hotel is in a great location in Brooklyn and the staff was super friendly. We had to request a coffee maker and couldn’t figure out the heat/ac in the room, but other than that it was a positive experience

6/10

Pleasant

15 Mar 2026

Lydell L

The front desk staff were great and attentive. The room was comfortable, there were a couple of times when the television went off and or froze & one of the light fixtures in the bathroom was loose. The lobby has a vintage look and the furniture seems a little outdated. Overall experience- 3 out of 4 stars.

Partner

6/10

Pleasant

13 Mar 2026

Angela

The fixtures were European complicated. I never figured how to turn on the big shower head, so I was stuck with the hand sprayer. I coukd not get the air to cone on so I spent 2 days in a room that was hot. The description said there was restaurant that really a small shop with coffee and pre-made food.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Lorraine

2 star dingy dirty filthy extremely dim an desparate need of remodeling. Towels were so used i wouldn't put my foot on.False advertisement. Expedia should checkout hotels before listing them. I left after first night . It was to late to find another but I did the next day i want my money back

Friends

4/10

Poor

08 Mar 2026

Latoya

Rooms are so tiny. Bathroom space and room has no privacy. From the bedroom you can literally hear what’s going on in the bathrooom

Partner

10/10

Exceptional

06 Mar 2026

Diane

Hotel is in a great location.

Friends

10/10

Exceptional

01 Mar 2026

Michelle

I left 2 days early due to the weather, so i didn't experience much of the hotel.

10/10

Exceptional

01 Mar 2026

Derrick olashajaun Quadre

Everything was amazing and the service

Friends

8/10

Excellent

24 Feb 2026

chyrell

Room was clean, staff were great but was disappointed that they advertised that there was parking and it cost me $75 to park in the city parking lot wbere i was directed to go. For a hotel of that capacity 12 parking spot as per customer service is very deceiving .

Partner

6/10

Pleasant

19 Feb 2026

Leo

Not the best for the price

10/10

Exceptional

12 Feb 2026

Mary

Absolutely beautiful

4/10

Poor

05 Feb 2026

Shataysha

Not the worst, but absolutely not the best stay. As a former new yorker (Brooklyn), this hotel was decent but not worth the price point. I’d probably stay again if the rates are lower, but would consider this among my last resorts…

Check in was pretty quick. Front desk person was pretty short. I booked a junior suite, which is like the size of a standard room in every other state, but for location, it was a good size & the layout was nice. Unfortunately, the room was a bit worn and not as clean and kempt as it initially appeared. Lots of black mold in bathroom, super wobbly coffee table, dirty pillows, random tape all over the wall near bed. They did nothing to resolve any of this. Housekeeping never came, I had to go down & ask several times & they had my room marked as clean.

I booked here specifically because my departing flight was later in the day and when I called prior to booking, they said I could book a day room to extend my stay beyond late checkout without paying for another night. This worked for me, so of course I booked immediately and made my way. When I confirmed with the front desk on day 2, I was told they’re “not booking day rooms at the moment.” I explained the info given to me prior to my stay and she insisted that I couldn’t do it. Very annoying because I could’ve booked another hotel for half the price had I known this would be an issue.

Business_and_leisure Partner

10/10

Exceptional

02 Feb 2026

Israel

Great staff

10/10

Exceptional

24 Jan 2026

Allyson

Friendly and helpful staff

Self

6/10

Pleasant

15 Jan 2026

Dorothy

The room was okay. A lot more wear and tear than I expected. The cleaning service needs to be better there was still tape left on the walls from the room being previously decorated from a past stay, and tissue and candy trash on the vanity area. The heat also took forever to come on. There should also be more pastries available early morning it was real sparse when I came down at 9:45-10 am. The biggest thing that needs to be addressed is someone at the front desk told me to come and pay cash at the front desk for incidentals, when I arrived the man at the desk ensured me that wasn't the truth. The number I called I showed to him it was indeed the front desks number. That was a little sketchy. Other than that The Tillary served its purpose.

Friends_and_family Friends

8/10

Excellent

13 Jan 2026

Lorenzo

Courteous staff.
However, room was small in size for price.

Leisure Partner

6/10

Pleasant

12 Jan 2026

Chantelle

My stay was okay

Friends_and_family Friends

2/10

Poor

11 Jan 2026

Sadafoy

Front desk receptionist came at 3 am and asking me this room is not in

10/10

Exceptional

05 Jan 2026

Paula

Clean

Leisure Family

8/10

Excellent

04 Jan 2026

Eduardo

Great amenities and area. Loved the surroundings and the staff was very nice. On the downside, it's not a quiet stay. Guests were extremely noisy and because of the close proximity of the rooms you can hear everything.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Shalimar

Room was spotless.

Leisure Self

8/10

Excellent

03 Jan 2026

Nathaniel

Yes the stay was good

4/10

Poor

31 Dec 2025

Lauren

The bed was sooo uncomfortable. For a 4 star hotel i would expect a lot more and it left a lot to be desired. especially when it came to the bedding -I was cold. I asked for another blanket and was told I would receive but nothing seemed different. The street noise was also not good - I didn't sleep very well and was sick. The restaurant was not much of anything either.

Leisure Self

8/10

Excellent

29 Dec 2025

Daniel

Rooms were clean. Staff was great! The rooms are a bit dated and suffering from wear and tear, but overall it was a pleasant experience.

Self

4/10

Poor

29 Dec 2025

Stephen

Customer service was poor. Parking was terrible. Price was low, so all in all was OK but not a good experience.

Partner

4/10

Poor

29 Dec 2025

Denny

Check In - three workers at front desk that did not seem very interested in checking us in - no explanation of hotel or where things were located. Room - dated and in need of a deep clean and remodel, bed was concaved. Also, after our first night, the room cleaning team only left one bath towel for two people?, and forgot water and creamer for coffee. Hallway noise and noisy neighbors ( I did call the front desk and they were going to send security but I never heard them come up). Gym - was decent but also in néed of cleaning - some walls and baseboards were beat up. Location - was good for our stay and daily coffee and pastry was very good.

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Ioana

Room walls are way too thin. Could hear traffic outside and people in the next room. Was hard to get a good nights rest.

Leisure Self

10/10

Exceptional

26 Dec 2025

Isabella

one of the best rooms i’ve had in all of nyc! spacious, room for storage, clean design. had the best weekend here! highly recommend for barclays center concerts or games

Leisure Family

10/10

Exceptional

24 Dec 2025

Andrea

Good stay

6/10

Pleasant

24 Dec 2025

Krista

The Tillary was just okay. Staff was fine, but everyone lacked personality. Everyone was very bland and seemed as if they hated their jobs. Breakfast hours were posted wrong and they opened very late both mornings, so we had to go out to breakfast both days. The public restrooms on the 2nd floor were GROSS!! They hadn’t been touched, one was so plugged it was unusable, and the others were out of toilet paper. The actual room was okay, but the lack of lighting was terrible as we could hardly see anything. The temperature control was impossible to maintain. We were freezing in our room during the entirety of our stay.

Leisure Partner

4/10

Poor

22 Dec 2025

Megan

Check in slow and dysfunctional, room was oddly/sparsley furnished. Winter time and no blanket in room. Thermostat non functional from what I could tell. Incredibly noisy, no sound insulation at all, you can hear noises at all hours like there are cars driving through your room.

Business

8/10

Excellent

22 Dec 2025

Emily

Room was clean and staff was courteous and helpful.

Leisure Partner

4/10

Poor

22 Dec 2025

Al-Insan

This hotel has many of its rooms at 60-65 degrees in the winter (while I was staying there, the city hit a low of 25 degrees). The ROOM ITSELF HAD A WIND CHILL FACTOR. That's not acceptable. 70 degrees is what's comfortable for people and a few degrees above that would be nice. ESPECIALLY in the cold winter. And if the staff KNOW that the rooms are cold, they should FURNISH THE GUESTS WITH A SPACE HEATER (at the very least). While the hotel looks nice and was clean, the rooms are uncomfortable in the winter. Bring your own space heater. Also, half the staff is rude about the rooms being incredibly cold. When it's 25 degrees outside, 65 degrees is not acceptable inside. There were also no microwaves in the rooms and only half of the staff \"allowed\" the guests to access the only off-hours microwave. A community microwave should be accessible at all times if every room isn't going to have a microwave available. This hotel has issues.

Business_and_leisure Self

2/10

Poor

21 Dec 2025

Rodney

Staff lacking
Smell like smoke
Not worth the cost
Photos are not the same in person

Business Friends

8/10

Excellent

21 Dec 2025

Teri

Room was clean. Staff was nice, when I checked in the staff didn’t tell me that I needed to scan my key to take the elevator, it would have been nice to know that.

Partner

8/10

Excellent

20 Dec 2025

Kristen

The room was massive for NYC hotel so that was a pleasant surprise! Excellent location to hop on the subway and go where ever I needed to go. I was able to walk along the river in the morning and saw the bridges!

The room was clean.

The curtain on the left side of the window was broken so it was hard to shut it all the way. The walls were a little thin so I was able to hear my neighbors in the morning but this didn’t impact my sleep.

No comforter or blanket (just double sheets) on the bed so it was a little chilly at night.

Leisure Self

10/10

Exceptional

15 Dec 2025

Max

Such a clean nice place. Would stay again

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Christopher

Common areas didn’t feel clean.

6/10

Pleasant

14 Dec 2025

Paul Okello

Okay property. Nice staff. Other guests making too much noise in hallways at night.

Leisure Self

10/10

Exceptional

14 Dec 2025

Alicia

Staff was friendly at check in and gave complimentary drinks at the bar would go again

Leisure Partner

10/10

Exceptional

14 Dec 2025

Rasha

Very clean, nice staff, great location.

Business_and_leisure Self

6/10

Pleasant

13 Dec 2025

Valentina

Great location and the staff was nice.
The room was not that clean when I got there, specially the shower. But overall, was a nice experience.

Business_and_leisure Self

2/10

Poor

10 Dec 2025

Ed

Did not have a coffee maker, had to ask twice, only had one bath towel (for 2 guests), had to ask twice for a hair dryer. The front desk staff did not seem very empathetic or concerned.

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Matthew

Rooms were very small for the price paid

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Elaine

The room was fantastic. Being disabled, there are no

10/10

Exceptional

05 Dec 2025

Imani

Absolutely enjoyed

10/10

Exceptional

03 Dec 2025

HARMINDERPAL

Beautiful room and fantastic view (but the shower head didn’t seem to work). Great stay.

8/10

Excellent

02 Dec 2025

Verified traveler

Great location, excellent service in our room was really spacious. I would give it five stars except that the bedding is really just sheets. They don’t use blankets or duvets which isn’t for everybody. We were fine as long as we bumped up the heat a bit.

Leisure Family

4/10

Poor

01 Dec 2025

Shillae

Worn furniture, dirty carpet, poor water pressure and inconsistent temperature.

8/10

Excellent

01 Dec 2025

Branden

It was a decent stay. Unfortunately, despite how warm the room was, the bathroom remained an icebox. Please have someone look into that...

Leisure Partner

6/10

Pleasant

30 Nov 2025

Omar

Hotel with excellent location, walking distance from
DUMBO and subway stations lines J-Q-R-6-F, however Staff doesn’t take ownership of any issue/situation. Room was OK, it includes coffee machine, fridge, however safebox wasn’t working; housekeeping leaving 1 towel only for a room occupied by 2 guests, no shower gel and other amenities. Using lobby for external photo shootings, not safe at all.

Leisure Family

8/10

Excellent

28 Nov 2025

Celestine

The room was clean. The double was a little small for my taste.

4/10

Poor

28 Nov 2025

Dhruv

Lobby was clean and well maintained but i found a vape on my bed as soon as i lifted the blanket probably left by the previous gues Makes me think if the bedsheets were even clean. Management needs to ensure cleaning staff does their job well

6/10

Pleasant

25 Nov 2025

Luis

Hotel was pretty decent staff a bit rude breakfast not so much as what they advertise you’re able to get one pastry and one coffee for free at breakfast other than that decent place to stay if you’re not gonna be in town for too long

Business_and_leisure Family

4/10

Poor

25 Nov 2025

Daniella

The room and the amenities

2/10

Poor

24 Nov 2025

Britknee

This was terrible

10/10

Exceptional

24 Nov 2025

Madeline

i've stayed in many NYC hotels and the cleanliness, size, and convenience cannot be beat for this pricepoint! the rooms are chic and mine was available early (11am!). will be back!

4/10

Poor

22 Nov 2025

Julian

The room felt sust, old, dingy and like a prison. Scratched doors and furniture. The room is not sound proof.

8/10

Excellent

20 Nov 2025

Jason

Nice

10/10

Exceptional

20 Nov 2025

Kristin

wonderful stay! loved the hotel

Business_and_leisure Partner

4/10

Poor

16 Nov 2025

Guhar

Wasn’t told of the breakfast so didn’t have it. Staff seemed inexperienced, hotel room was very dusty, lots of police cars around but that being said walking in that area felt really hectic, didn’t love the neighbourhood etc

Leisure Self

10/10

Exceptional

16 Nov 2025

Shelia

Clean rooms

Leisure Family_with_children

4/10

Poor

14 Nov 2025

Melanie

It was outdated, the breakfast card was a scam . You only get a pastry & drip coffee for free and the rest you have to pay yourself . The cashier he was a man that was serving us in the Tillary cafe was really rude. But the room service was great.

Leisure Partner

6/10

Pleasant

14 Nov 2025

Lareina

Dirty bed sheets; bed too soft; broken plastic layer under sheets. Floors dusty. But Staff is great.

Leisure Self

4/10

Poor

13 Nov 2025

Quinn

Room was understocked. Only one towel for multiple people. Kept calling the desk to have towels brought up. They just kept giving excuses and never had towels delivered.

Partner

8/10

Excellent

11 Nov 2025

Curtis

Room was fine

10/10

Exceptional

10 Nov 2025

Laryssa

Staff was very friendly

10/10

Exceptional

08 Nov 2025

Luciano

Great stay! Great location!

6/10

Pleasant

08 Nov 2025

Iain

The rooms have seen better days. Most of the furniture in the room is either chipped or the paint worn off. Door to room would not close properly unless you slammed it. Lower floors (we were on the 3rd) can hear the subway very loudly in the room, like a boom box in a car outside the hotel. The whole place is in dire need of an upgrade. Elevators smell like a stale joint. Had been smoked in them. The hallway also had that same stale smell. Rooms are definitely not soundproof, paper thin walls. Not worth the money even though the location was pretty decent.

Partner