Name: Conrad Chia Laguna Sardinia
Address: Viale Belvedere, Chia, IT

6/10

Pleasant

30 Jul 2026

Harry

It was a nice experience overall, but lacked any wow factor. The Conrad itself was fine and the pool was a good thing to have access to. The beach is lovely. Overall though it was very expensive and the food at the Conrad itself was too expensive. The wider resort was more reasonable but not up to the its 4 star rating. We wouldn’t go again but whilst each element was fine it was too much money for the overall experience.

10/10

Exceptional

16 Jul 2026

Serge

Bonjour le séjour étais parfais le personnel étais à écoute des client site exceptionnel plage très bien chaise propre et un bon service

Family

4/10

Poor

08 Jul 2026

Manjit

Having worked in high end hospitality management for over a decade, I understand the pressure during busy periods, however that shouldn’t detract from the customers experience.
Service is what makes or breaks a hotel. Sadly the service here lacked massively. Apart from the staff members mentioned.

What I find even more shocking is the replies to critical feedback from the Hotel’s Director General. Defensive and threatening rather than taking feedback onboard to improve services. This is NOT what the Hilton brand would expect

The housekeeping staff were always smiley and pleasant.

The staff at breakfast just aren’t attentive. Again, no service with a smile. The exception to this was a lady called Elletra who was great every time we saw her! Thank you.

I had some dealings with customer service to arrange a cake and flowers for my wife’s birthday. Guilia was very helpful. Thank you.

Check out was the same as check in. The staff member didn’t smile once, didn’t even make eye contact with us. Again, not what you’d expect from a 5 star hotel.

Enrico was always pleasant.

Partner

10/10

Exceptional

30 Jun 2026

Miriam

The setting for the hotel is beautiful. It’s quite a quiet hotel and kids are technically welcome at the Conrad but it didn’t feel like that. There is however a great and bigger pool at the Village as part of the broader resort so that was great and the beach is gorgeous. The kids club staff are really lovely and have lots of energy. Rooms are great and location great for exploring beautiful beaches.

8/10

Excellent

05 Jun 2026

James

Staff

4/10

Poor

04 May 2026

Paulina

We had a mixed experience overall.

When we arrived, we were offered a “welcome drink,” but it was not complimentary, we had to pay for it. This felt a bit misleading and could be communicated more clearly.

The room cleanliness could also be improved. There was noticeable hair on the bathroom floor, and the room had a damp, musty smell, which made it less comfortable.

Some basic amenities were missing. There was no milk provided with the coffee, and it took three requests before it was delivered. At the beach, coffee was also served without milk, which seems like a simple detail that should be addressed.

Housekeeping was inconsistent throughout our stay. On different days, essential items were missing, such as toilet paper or water, and toiletries like soap, cotton buds, and cotton pads were not replenished. After one service, the rubbish bin was also left full. These are small things individually, but together they affect the overall experience.

The hotel’s own linen policy was also not followed. The information card states that linen is changed daily unless requested otherwise, but in our case it was not changed after several days and only done after we raised it at reception.

That said, there were also some very positive aspects. Breakfast was really enjoyable, and one staff member who was present every day provided excellent and attentive service. Dinner was also a highlight, the tuna steak was outstanding. The swimming pool and pool bar area felt very luxurious and

Partner

10/10

Exceptional

03 May 2026

Rosie

Spacious clean room. Plentiful breakfast and nice evening meals. Staff very polite and happy to help with anything. A couple of lovely beaches within a 15 minute walk but a golf buggy shuttle was available also. Resort fairly empty as early in the season, only one restaurant open but it appeared like there would be more choice later in the year. Would definitely return.

Partner

10/10

Exceptional

16 Nov 2025

Carlos Enrique

The room was amazing and the hotel staff even better!

8/10

Excellent

26 Aug 2025

Kath

Good pools

Leisure Family

6/10

Pleasant

10 Aug 2025

Laura

Quiet resort. Beaches are beautiful.
Please note - children are only allowed in Conrad pool if they are ‘silent or very very quiet’, otherwise they are asked to use the Hotel Village pool (a lower quality hotel). Also on the beach, there is only one umbrella allocated to a room, and so only enough shade for 2 people. If there is a child/children in your room or suite they are not allowed another umbrella. (Despite there being many on the beach unused).

Leisure Family

10/10

Exceptional

05 Jul 2025

jon

I feel selfish because I don’t want crowds , but I’m going to share this anyway this is the one of the most beautiful resorts in the world. It’s a dream the beaches, the tennis the outdoor Terraces, it’s simply a dream

Leisure Family

10/10

Exceptional

29 Jun 2025

Sayed

The hotel is amazing

Leisure Partner

6/10

Pleasant

15 Jun 2025

Robert

Nice family resort.

Leisure Partner

10/10

Exceptional

26 May 2025

Paulette

The hotel staff was 10/10. Impeccable service!

Leisure Partner

10/10

Exceptional

25 Sep 2024

Rosalia

The service was excellent. Staff was friendly and knew our names. Transfers to the beach were easy and timely . Would definitely recommend.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Paula

Beautiful resort, staff were extremely friendly and helpful. Location is very nice, but not a lot to do in surrounding areas. There is a shuttle service to take guests down to the beach. The beach was absolutely gorgeous. The Terrazza restaurant had a great breakfast buffet every morning.

Leisure Partner

10/10

Exceptional

11 Sep 2024

Hui

Great short weekend holiday

Beautiful and quiet hotel. The staffs are super friendly and helpful. Food in the restaurants for breakfast and dinner are amazing, beautifully presented and tasty.
It would be better if the hotel can provide more daily activities, such as some classes in the gym. And the SPA is not the biggest, but functional.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2024

Trevor

We have nothing but rave reviews for our stay at the Conrad Chia Laguna Sardinia. Our villa was spacious and well appointed overlooking one of the pools as well the area beyond to the Mediterranean Sea.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Margarita

Excellent services, very pleasant and nice staff!!!
Wish the weather would better during our stay!!!
Overall, great impressions!

Leisure Partner

10/10

Exceptional

13 Jun 2024

Verified traveler

Best places to stay

Amazing time at Conrad Chia. The hotel was beautiful, the staff was amazing, and the beaches were spectacular. 12/10 recommend

Partner

10/10

Exceptional

12 Nov 2023

Johannes

Delightful Stay with Room for Perfection at Conrad

My family and I recently had the pleasure of staying at the Conrad Hotel in Sardinia, and I wanted to share our experience.

Firstly, the hotel's location is nothing short of stunning. The beaches are beautiful, with crystal clear waters and just the right size of waves to enjoy. It was a true paradise for my wife, young daughter, and me.

We were pleasantly surprised to be upgraded from a junior suite to a regular suite, which made our stay even more comfortable. The additional space and luxurious amenities in the suite added to the overall experience.

However, I would like to provide some constructive feedback, which I hope will be taken in the spirit of helping to improve future guests' experiences. We noticed that the water drainage in both the sink and shower was not optimal, which might need some attention. Also, we found that the lights along the footpath to the hotel were often not turned on at night. This was a minor inconvenience, but improving it could enhance the safety and accessibility for guests. We enjoyed the breakfast buffet and location, yet I was surprised that there wasn't much variety of the rightly famous and excellent local cheese on offer.

To conclude, our stay at the Conrad was memorable and enjoyable. The few issues we encountered were minor and did not significantly detract from our overall positive experience. We appreciate the hospitality and look forward to possibly staying with you again in the future.

Friends_and_family Family

10/10

Exceptional

20 Oct 2023

Janet

The property is quiet and situated near beautiful beaches.

Leisure Self

10/10

Exceptional

06 Oct 2023

Rosemary

Booked 4 nights in October and extended for an extra night as we were enjoying all so mugh.
Staff were amazing and the winning edge of this property
Overall the total offering of this resort (pools, beach, spa etc) were fabulous! Re the fabulous beach, one can order food, drinks etc straight to one’s comfortable sunlounge! Highly recommend.

Leisure

10/10

Exceptional

18 Sep 2023

MICHAEL

excelent

Leisure Partner

10/10

Exceptional

15 Sep 2023

francesco

Amazing 6 stars resort

Amazing better then most American 5 stars resort
Super 😊 happy

Partner

10/10

Exceptional

03 Sep 2023

Verified traveler

Super staff great food excellent stay

Friends_and_family Family

6/10

Pleasant

24 Aug 2023

Steve

Beautiful rooms great staff horrible location in the middle of nowhere .

Leisure Partner

10/10

Exceptional

14 Jun 2023

Yulia

Great hotel! Great stuff! We booked Oasi Deluxe Room and it was more like mini villa. Shuttle to the beach going constantly. Beach is beautiful and very well maintained. Highly recommended!

Leisure Partner

8/10

Excellent

10 Sep 2022

Kimberley

The location was beautiful and the arrival was well catered to, our room was taken care of and the staff were very helpful and accomodating. The food was amazing and consistent, the variety of pools was also great and felt like guest had a lot of personal space and privacy. The barman from the top bar was very energetic and made some great cocktails. Upon check out we did request a hotel transfer which unfortunately was not correct and there was alot of frustration with the incorrect ordering of a car (could not accommodate our luggage) and then the request for further payment for a larger car after we had already paid for the initial booking. We checked out from our second hotel and there was a repeat of the incident and they immediately rectified the error without any additional cost. It would have been appreciated if the same had occurred at the Conrad due to the error.

Leisure Family

6/10

Pleasant

15 Jul 2022

Verified traveler

Find another place. Not worth it

This hotel is not what you expect from a Conrad in Europe. To be honest my overall experience was decent because I was with my family but there are a few details I would like to make you aware of.
1 - The amenities are not up to the brand standard. The beach restaurant is terrible, the main restaurant (Terazza) is awful. I expected a lot more from the food; especially because this is in Italy
2 - The staff wasnt super friendly. They did not go out of their way to make the experience more enjoyable. Also, they lacked training
3 - Many of the staff were seasonal and they didnt speak italian or english
4 - This is a 5* hotel but it shares amenities with lower end hotels. Nothing bad to say about the other hotels; but the quality of the amenities is more like a 3*

I am not much of a complainer but honestly I wouldnt recommend it. There are much better value for money options out there.

Friends_and_family Family

2/10

Poor

12 Aug 2021

Verified traveler

Room didn’t have air conditioning. The stuff waiters and bar attendants were very friendly and attentive.

Leisure Family

10/10

Exceptional

17 Sep 2019

Verified traveler

We visited Chia Laguna for the first half of our honeymoon and it was amazing. The staff were friendly and helpful from the moment we arrived to the moment we left, nothing was too much trouble for them. The accommodation was beautiful and we received an upgrade to a beautiful garden room. The whole resort was clean and tidy, especially the pool which can always be a hard place to keep pristine but it was immaculate. The food was beautiful, not only in the main restaurant but also there was a brilliant selection at the buffet across in the other hotels too. We also arranged to do a cooking lesson through the hotel which was great fun, a visit to a local family's house to make 2 types of pasta followed by sitting down to eat lunch with the gamily - what a wonderful experience! A thoroughly enjoyable stay and would recommend the hotel to anyone!

Leisure Partner

8/10

Excellent

31 Aug 2019

Mandy

Chia Laguna a beautiful hotel

Fabulous hotel, reception staff are fabulous and extremely helpful. Beach is stunning and plenty of exploring other beautiful beaches left and right of the hotel beach. We stayed in a deluxe lagoon room, although fabulous we would suggest staying in a sea view room. Every day you can get the shuttle to the beach, which is 5 minutes and they run back and forth all day. The only issue we found was the in the main restaurant and A La Carte restaurant the staff struggled with understanding English, which is probably our problem not theres. In the main restaurant the staff would only offer us one drink and then not again. I think they could do with some more staff in the restaurants, as this let it down.

Partner

6/10

Pleasant

18 Jun 2019

Verified traveler

WiFi was terrible food was just ok and the bugs were horrible.

Friends_and_family Family

10/10

Exceptional

30 Jul 2018

Christal

Staff were amazing and very accommodating .i had a later flight and wanted to stay a little longer after checkout. Since my room was no longer available They provided me with a courtesy room so i could shower and relax before my flight. Truly above and beyond. Exactly what you expect and appreciate from a five star hotel
Grounds were well maintained cultivated and beautiful. Rooms were very Clean. Food was also very good.
Bed was firm but very comfortable . The king is actually 2 twin beds put together which was not a problem in the Superior room all and all a wonderful stay

10/10

Exceptional

05 Sep 2017

Verified traveler

Excellent hotel. Great service and food. Friendly and professional staff that went out of their way to help you. Best beach in Europe!

8/10

Excellent

03 May 2026

Caroline

Anreise 2 Tage nach Saisoneröffnung, Personal sehr freundlich und hilfsbereit, die Unterkunft leider teilweise nicht ready und nicht 5 Sterne Niveau. Stromausfall, Wasserlecks im Bad, Kissen auf Balkon nicht bezogen, Kühlschrank nicht eingeschaltet, Balkon nicht gereinigt… Schade. das Personal war bemüht, die Punkte auszubessern.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Thomas

total entspannender Aufenthalt. Hat richtig gut getan 😃.

Partner

10/10

Exceptional

23 Jul 2025

Adam

A beautiful hotel, fantastic facilities, wonderful restaurants and food, excellent entertainment in the evenings, 5 Star services for transport to fantastic beaches. A big call out to all the friendly and helpful staff to ensure you have a wonderful holiday. This is the third time I have been to the hotel and would highly recommend anyone looking for 5 star luxury in Sardinia.

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

alessandra

Un posto dove per il prezzo che si paga dovrebbe alzare la qualità della colazione troppo banale e povera. Alla sera l intrattenimento dovrebbe essere rivalutato e’ assordante e un po’ dozzinale . I campi da tennis sporchi e non curato

Leisure Family

8/10

Excellent

28 Jun 2025

Ramon zonana

Ok

Leisure Partner

10/10

Exceptional

01 Jun 2025

Thomas

Sehr guter und ausgesprochen freundlicher Service, gute Verpflegung

Leisure Partner

10/10

Exceptional

30 Sep 2024

René

War ein schöner Aufenthalt.

Leisure Family

8/10

Excellent

01 Jul 2024

Falk-Rene

.

Leisure Partner

8/10

Excellent

14 Jun 2024

Stephane

This is a beautiful hotel located right by the beach. However, be aware that there are several complexes, and the one we stayed in was on top of a hill, requiring a descent to reach the beach. This offers stunning views but necessitates a golf cart ride to get to the beach. Additionally, in Sardinia, there is an unusual practice where beach spots are reserved based on different areas, so even though you pay for beach access, you might find yourself in the third or fourth row from the water, even if you have children.

Moreover, the outdoor pool is not heated, and in June, Sardinia can be quite cool, making the pools very cold. It would be beneficial for hoteliers to provide heated pools for the comfort of visitors and to enhance the overall experience. The restaurants are more expensive than those on the coast, and the food is acceptable but overpriced, making the price-quality ratio less favorable. Overall, the only general comment is that the hotel is slightly overpriced in terms of value for money.

Leisure Partner

10/10

Exceptional

24 Oct 2023

Susanna

Sehr schönes Hotel mit ausgezeichnetem Service. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück sehr vielfältig und frisch. Der Aufenthalt lässt keine Wünsche offen

Leisure Family

8/10

Excellent

22 Oct 2022

Verified traveler

Zum entspannen, sehr sehr gut :)

Leisure Family

10/10

Exceptional

08 Aug 2022

Patricio

Excelente