Name: Americas Best Value Inn Stephenville
Address: 1625 West South Loop, Stephenville, 76401, US

4/10

Poor

12 Jun 2022

Joseph

I hotel is in poor shape, the door safety latch had half of it missing, the door to the room was bent, the swimming pool was not open nor did it appear it would be anytime soon as if had algae growing in it. The website said free breakfast, there was none. The hotel overall looks rundown

Leisure Partner

2/10

Poor

29 May 2022

Verified traveler

Absolutely filthy and run down! It was Memorial Day weekend so there wasn’t much to choose from, but I’d probably slept better if I had slept in my vehicle. Maids didn’t speak English so there was no communicating to tell them what we needed. Furniture was beaten up, stains on chairs, carpet completely ripped up in front of the door, and very filthy. I wouldn’t take my shoes off in the room! If businesses would clean these rooms like they cared about Covid, it sure would have been nice. Save your money, just sleep in your car!

Leisure Family

10/10

Exceptional

23 May 2022

Beverly

Great stay

Had a great stay, the bed was very comfortable, it was quiet. Nice to have a small couch in room. No breakfast, but handy restaurant nearby.

Partner

8/10

Excellent

22 May 2022

Jeree

The property was a nice place to rest my weary head after a day in the heat.

Leisure Partner

6/10

Pleasant

18 May 2022

Cash

Friendly staff, clean and Nextdoor to excellent restaurant.
Phone in room not physically connected to service.
Reasonable rates. Would stay again.

Leisure Family

8/10

Excellent

15 May 2022

jamie

It was a nice stay for the price

Business Friends

6/10

Pleasant

14 May 2022

Glenn

Bath tub controls badly need repair. Bed was improperly made(sheet, then blanket, then sheet).

Business_and_leisure Self

6/10

Pleasant

14 May 2022

Lucio

Nice but old

Stay was nice. The facility is old and needs updating but the owners appear to be doing their best.

Friends_and_family Family

6/10

Pleasant

08 May 2022

Jill

The room was nothing like the pictures or descriptions. There was no breakfast offered like it said. There were burn holes in the sheets. It smelled of cigarettes. We will never stay there again.

Friends_and_family Family

4/10

Poor

07 May 2022

Janet

Very old
Hotel. Told I did not have a reservation and had to show my confirmation number and name. Late getting in room. Floors not clean. Handicapped shower was moldy. No air on in the room and was 85 degrees in the room.

Friends_and_family Family

8/10

Excellent

26 Apr 2022

Terrance

Older but clean, had a restful time here.

Business Pet

2/10

Poor

23 Apr 2022

Ashley Cantu

I didn’t stay cause this place was unsafe had broken down vehicles and people drinking and smoking all over and just down right nasty

Business Family

4/10

Poor

04 Apr 2022

Jaime

The people were very nice. The only issue was it just seemed that all of the surfaces were not wiped down or cleaned real good. I had to wipe away old ketchup stains etc. Very low level hotel. Did not feel like the beds were clean looking sheets.

2/10

Poor

31 Mar 2022

denise

Me and my husband stayed for one night and it was awful. The bed sheets had stains. The bathtub looked like it hasn’t been scrubbed in ages and you could hear anyone who was outside. Even for a night stay,I would say spend the $200 to stay at another 3 star hotel.

Leisure Partner

8/10

Excellent

20 Mar 2022

Jeremy

It was nice but can tell the hotel is old and beds could use an update

Leisure Family

8/10

Excellent

17 Mar 2022

Don

Room was as expected. Beds had good mattress for great nights sleep.

Leisure Partner

2/10

Poor

13 Jan 2022

Verified traveler

Do not stay here.

The carpet was dirty , bed sheets stained , I wiped down all counters which happen to be filthy, microwave had left over food. The outlets for the blow dryer were all Burt out. Shower head has built up with low pressure until after I scrubbed it. I spent much of my time cleaning the room. The a/c heater until was old.

Friends_and_family Family

10/10

Exceptional

25 Nov 2021

Jamie

Theybare very helpful and make you feel like you are at home

Leisure Self

2/10

Poor

21 Nov 2021

ian

Trash, keep moving.

For the price, my expectations weren’t all THAT high.. as soon as we walked in the room I put down our bags and went to the bathroom because I could here water dripping. The roof over the shower was crumbling into the tub and there were several roaches in there. Nope! I went back to the office and requested a refund. The manager, maybe owner?, refused and at first just kept trying to put me in another room. Finally he said I needed to call hotels for a refund even tho I paid on site. Reversed charges it is. It’s an absolute sin to take peoples money and not provide a clean place to sleep.

Partner

2/10

Poor

08 Nov 2021

Verified traveler

Don't book here!

I have never stayed in a worse place. The bathroom was filthy, there was a used wash rag in the tub and the bottom of the tub was green and peeling. We slept on top of the sheets with our own blankets. We will NEVER stay here agan.

Friends_and_family Family

2/10

Poor

08 Nov 2021

Ronald

We will never stay in this motel at any price. We had toask for towels and washcloths. Some pillows didn't have pillow cases. The sheets were wrinkled. There was a microwave in the room but it wasn't positioned so it could be plugged in. The refrigerator was so noisy we had to unplug it. Though there was a coffee maker and coffee there wasn't a cup. No coffee in the common area. No soap. No shampoo. No no slip sutface in the tub. No grab rails in the shower/tub. The showe curtain wouldn’t extend the length of the shower stall.
There was a remote but the tv channels had to be changed manually. No instruction cards or fire evacuation plan posted. No free breakfast.
We booked 2 nights but only stayed one since the heater blowed cold and warm air alternately. We are elderly but were booked on the second floor.
Rating -10.

Leisure Family

2/10

Poor

29 Oct 2021

Janelle

Dissatisfied; will not stay again

I will not stay here again. Had a mouse problem. It creeped us out in middle of night. Housekeeping enters room again after I got tp and fresh towels to collect 3 soiled towels. Didn’t replace wash cloths. Had to go to office to ask for new ones. One trash can was not emptied. I threw it away myself because of mouse problem. Behind one bed was powder on floor to exterminate something. Remote missing backing. Put a piece of tape because batteries kept falling out. Curtains too short for window. Later stuffed a blanket in window. No privacy. And parking lot full of holes. Motel Needs a lot of maintenance ;painting would help. Did not have time to swim. but appearance it looked disgusting. It should be drained cleaned and closed. Did not enjoy stay.

Friends_and_family Family

6/10

Pleasant

25 Oct 2021

Jacqueline

It was accessible to all the locations we were visiting.

Leisure Family

6/10

Pleasant

25 Oct 2021

Cindy

There are two great restaurants right next door. Staff was friendly. The rooms need updating. The TV's need to have more channels.

Leisure Partner

6/10

Pleasant

25 Oct 2021

Antoine

Rooms were dim and out of date. No shower curtain in the bath room. Room key did not work half of the time and the beds were very stiff.

Leisure Family

4/10

Poor

02 Oct 2021

Tom

Will choose another hotel when returning

Bathroom was gross, towels had stains, toilets didn’t flush properly, walls in bathroom were dirty, room looked clean upon arrival

Business

6/10

Pleasant

22 Sep 2021

Nicole

The overall condition of our room was not very good. This room looked nasty, but you could tell it was clean. the bed was not very comfortable either.

Friends_and_family Family

8/10

Excellent

20 Sep 2021

Katie

A little run down but worth the price!

Leisure Partner

8/10

Excellent

13 Sep 2021

Austin

Good

Easy and convenient

Friends_and_family Friends

6/10

Pleasant

13 Sep 2021

Day

Not a place I would stay again.

Reserved King suite, which was very spacious; however, old and musty. Broken doors, very old and dirty couches that you wouldn’t want to sit on, massively old televisions and cable and channels were non-existent. It was like a 1970’s time capsule that hadn’t been touched or updated. Staff was very friendly and accommodating, but would not stay again. Would rather sleep in my car…especially for the price I paid. WAY overcharged for the lack of amenities and condition of the property.

Business

6/10

Pleasant

16 Aug 2021

Verified traveler

Room 22

Older building. Needs upgrades. Fairly clean. Toilet flushed completely only about every 3rd flush. Tub needed replacin but work and had hot water. Tv had a fuzzy picture on every channel.

Friends_and_family Family

8/10

Excellent

16 Aug 2021

Verified traveler

Convenient to what we wanted in Stephenville.

Leisure Family

8/10

Excellent

15 Aug 2021

Verified traveler

Housekeeping could have been a bit better and didn’t have breakfast due to Covid no prewrapped anything and pool we were unable to swim in cause it was green

Leisure Family

6/10

Pleasant

12 Aug 2021

Verified traveler

The property was clean and actually the a/c was already on cooling the room.Great when it is 100 outside. One bar of tiny soap to shower with. Be nice to have 2 at least

Leisure Partner

6/10

Pleasant

08 Aug 2021

Verified traveler

Nice staff. Just needed bleach on the sheets and bed

Leisure

8/10

Excellent

08 Aug 2021

Joe

Clean, Quiet, Friendly

Very friendly service. Clean room, convenient location, very quiet facility. We will be back.

Friends_and_family Family

6/10

Pleasant

07 Aug 2021

Michelle

This place was old and run down. The door to my room didn't close properly, the shower and sink handle were visibly dirty, thankfully I brought wipes and lysol. I booked this hotel because it shows they have continental breakfast and i had to be somewhere at 9am, no time to go eat at a restaurant. Got up that morning only to be told \"we're not doing breakfast because of Covid-19 \". I told them they need to update their website because it shows they do. Really wish I had just paid more money to stay somewhere else!

10/10

Exceptional

29 Jul 2021

Michael

Awesome

Very clean rooms and very kind staff

Friends_and_family Family

8/10

Excellent

21 Jul 2021

Mary

Great for price!

Comfortable beds. Clean! Only negative thing it pool was closed for \"maintenance\".

Friends_and_family Family

6/10

Pleasant

20 Jul 2021

Michell

Not very clean, but friendly

The room was dusty, dirty, surafaces were not wiped down, floor not vaccued, but wonderful service, friendly staff.

Partner

8/10

Excellent

19 Jul 2021

Wesley H

Clean inside

The rooms are a lot better shape than the outside grounds which need a lot of attention. Since we booked online, I doubt if we would have stopped if we just saw the site when driving by.

Partner

8/10

Excellent

12 Jul 2021

Verified traveler

There are no coke machines and no washing machines or dryers

Leisure Partner

10/10

Exceptional

03 Jul 2021

Britney

No service

Never got any sort of housekeeping.

Self

10/10

Exceptional

27 Jun 2021

Justin

Very affordable. Not fancy but nothing wrong with that.

Business

6/10

Pleasant

13 May 2021

TINA

The ice storm froze the pump. The ice machine was

The pool was closed due to The ice storm froze the pump. The ice machine was broken and they had an order in for one coming in in two weeks. There was no breakfast due to Covid. Other than that the overall stay was nice. The room was clean

Business

6/10

Pleasant

18 Apr 2021

Donald

NO ICE, Machine broken

Self

6/10

Pleasant

12 Apr 2021

Verified traveler

Older property that needs some updating

Leisure Family

8/10

Excellent

31 Mar 2021

Alton

Nice room, friendly service, good price

Friends_and_family Family

6/10

Pleasant

22 Mar 2021

Verified traveler

This was not a clean hotel. The edges of the floors were not clean. Hair in bathroom on floor and tub. Surfaces need cleaned better as well

Friends_and_family Family

2/10

Poor

21 Mar 2021

Verified traveler

It’s pretty bad hotel when you make the booking they offer you for breakfast when yoy asking for breakfast they say they don’t have it for the pandimia

Friends_and_family Family

4/10

Poor

09 Mar 2021

Verified traveler

Recent Stay

Right after check in I realized my itinerary had changed. I called the front desk immediately to cancel my second night and he refused it. It was well before the 24 hour window.

The room itself was overpacked with furniture and not as nice and clean as the pictures.

Friends_and_family Family

2/10

Poor

27 Nov 2020

Judith

I was feeling I insecure cause the lock of the door was brokered, the tv was blurry, they have not breakfast as others hotels

Leisure Partner

4/10

Poor

20 Sep 2020

Teddy

Do not waste your money. Terrible.

The room was way over priced for the out dated sticky room. The ceiling tiles had lots of water damage. The shower head was very bad. The bath room door would not close. There was not any breakfast as advertised.

Friends_and_family Family

2/10

Poor

09 Aug 2020

Tanya

Tried to change my reservation, after calling the hotel 32 times, and having their phone ring 30 times then getting disconnected. I then finally got a hold of them only to have them tell me they couldn’t help me. They said I had to call Expedia as that is where I made the reservation through. I then contacted Expedia and they tried to help me, but couldn’t get a hold of the hotel either. The hotel manager was so rude to me when I did get a hold of them again and told me I couldn’t Cancle because it was the day of. Even though I had been trying to get ahold of them all week getting no answer! They charged me anyways. I will never book through Expedia again, and certainly never book an American Best property.

Leisure Family

6/10

Pleasant

24 Jul 2020

Verified traveler

No water pressure, no ice

Business

8/10

Excellent

08 Jul 2020

Todd

Stephenville TX America s Best

This hotel is run down. No ice, no coffee in lobby, no continental breakfast. We understand COVID plays a role but every other motel we have stayed had at least ice and coffee.

Partner

2/10

Poor

26 Jun 2020

Rachel

Terrible Facilities

The room was dirty and smelled like old smoke...it was non smoking. The walls and baseboards where very grimy. The hotel is old and looks that way. Furniture is outdated and paint is chipped on the rails and steps. We had no hot water the entire stay. Front desk advised the technician was called...
Will never stay there again

Friends_and_family Family

2/10

Poor

22 Jun 2020

Laura

When we got to our room my husband saw 2 dead bugs in the windowsill and said they looked like bed bugs. He rang the manager who came and looked, said they weren't bed bugs and assured us they didn't have them. Following photo is proof they do in fact have bed bugs. We had to buy new clothes and find another hotel. I have more photos that exceed size limit to download.

Partner

8/10

Excellent

28 May 2020

Brenda

Ice machine wasn’t working, smack machine was empty, had to go into office to ask them to buy a drink. Room was okay, I’d go back.

Business_and_leisure Partner

4/10

Poor

11 May 2020

Verified traveler

The hair dryer didn't work. The ice machine didn't work. At first it seemed like the AC wasn't going to cool very well--but in the end it did ok The room was shabby--but clean. The manager was terrific. I've stayed in several other America's Best and they've all been nice. This was by far on the low end. Sorry. But true

Business_and_leisure Self

8/10

Excellent

11 Mar 2020

April

The property was okay. It was just the WiFi didn’t work. Everything else was wonderful. I will be back.

Business_and_leisure Family

10/10

Exceptional

03 Mar 2020

Verified traveler

The bathtub was dirty, it had grime on it. The shower pipe was falling apart. The towels were so faded, they need to be replace. Other than that, it was great. The room was very clean, excellent customer service. I will stay there again in the future.

Leisure Self

8/10

Excellent

26 Feb 2020

Chris

Basic room for a basic price. Good enough if you just want a place to crash.

4/10

Poor

14 Jan 2020

Verified traveler

Poor maintenance. Ice machine not working, TV reception terrible, toilet cracked and moldy. And on and on

Leisure Partner

4/10

Poor

14 Dec 2019

Verified traveler

Horrible

Shower did not work. Ceiling tiles were taped in the grid and door frame had 10 screws around where door latches. I will not stay there again.

Friends_and_family Friends

2/10

Poor

09 Nov 2019

Becky

I called to cancel my reservation within the time alotted and they charged my card anyway. The receptionist was very rude and i couldn't understand a word she was saying.

Business_and_leisure Family

8/10

Excellent

25 Oct 2019

Verified traveler

Nice restaurant next door open 24 hours. Room was clean but an older facility. TV picture was fuzzy on all channels. For the price not a bad place to sleep.

Friends_and_family Partner

6/10

Pleasant

21 Oct 2019

Verified traveler

Needing updates in rooms

The fridge had residue from previous use and was unplugged so it had a smell.

Partner

10/10

Exceptional

21 Oct 2019

JE

Property was very convenient to destination - with 24 hr restaurant immediately next door.
Shower in bath could have been improved to function more correctly but not significant problem for us.

Leisure Partner

4/10

Poor

20 Oct 2019

Verified traveler

Shower water didn’t get hot. Tv was fuzzy and ice machine was broke.

Friends_and_family Family

6/10

Pleasant

07 Oct 2019

Verified traveler

Hair in bed, AC not working properly, didn’t smell as if sheets were clean, crickets inside room

Friends_and_family Family

10/10

Exceptional

24 Sep 2019

Verified traveler

It was clean and the staff was very friendly. Convenient to Tarleton University.

Friends_and_family Family

4/10

Poor

22 Sep 2019

Verified traveler

I’m almost positive I already paid on August 6th when I reserved the room,the room had a bad smell,the bathroom was dirty and the linen had a stain on it

Friends_and_family Family

4/10

Poor

02 Sep 2019

Verified traveler

Gross

The place was really nasty the first room they gave us had a broken AC unit and when I told them about it all they cared about was if we used the shower or not. They finally gave us a new room and the bathroom was filthy. The shower only could do extremely hot or extremely cold no in the middle.

Family

8/10

Excellent

02 Sep 2019

Dannielle

I booked a room here for a concert because everything else was sold out. I was very nervous about staying here and tend to be a bit hotel snobby, I was pleasantly surprised by the cleanliness of the room and the office. The man at the front counter was super nice and informative. I said terrible on amenities because the few “amenities” they had were broken or unusable. The pool was a greenish brown and there was no way anyone could swim in it. The vending machines were all broken and empty and the shower desperately needs some updating. But hey you get what you pay for, and this hotel far surpassed my expectations. Cleanliness is excellent. If you’re going to Stephenville for vacation or long term you might spring for the Hampton Inn Or Holiday expresses but for a couple night stay for a super cheap price, this is your place.

Leisure Friends

8/10

Excellent

30 Aug 2019

Verified traveler

Not outstanding, but comfortable and convenient. We were there to see something of the town (not simply passing through) and would have appreciated having simple city maps available in the lobby. Finding the hotel in the first place was challenging because an address on the loop around town was particularly confusing.

Friends_and_family Family

8/10

Excellent

21 Aug 2019

Verified traveler

Older property but clean and staff was very nice and accommodating.

Friends_and_family Family

10/10

Exceptional

13 Aug 2019

Floyd

The couple running the hotel is fantastic. They are quiet, caring and compassionate. The hotel is also very affordable and clean. The wi-fi is better here than a much more expensive hotel in town in which I stayed on a couple of occasions. Stephenville was hot while I was here (mid-August), but the air conditioning keeps the room nice and cool. I'm very pleased with my visit, and will be back if my travels bring me here again.

8/10

Excellent

19 Jul 2019

Rick

had to change rooms immediately on arrival, as handled professionally and fast....very impressed

4/10

Poor

15 Jul 2019

April

Staff efficient. Pool not swimmable

Being a cheaper hotel and having read reviews I knew it wasn't fancy. I was impressed at the efficiency of our check in and availability of staff.

I especially booked a place with a pool as we were traveling a long way with a bunch of restless kids. I called before booking to check the pool was up and running but when we got there the water was so cloudy there was no way it was okay to swim in.

The air conditioner in the room worked but was quite loud so when it stopped and started on the night it was a little disturbing to sleep by.

I thought our bathroom looked clean and in okay condition but the next door rooms bathroom was not as nice (we had 2 rooms with our travelling party)

The kids enjoyed making Texas shaped waffles for breakfast.

Family

6/10

Pleasant

13 Jul 2019

Verified traveler

I had to change rooms due to the heavy smell of cigarette smoke in my non-smoking room.

Business Family

8/10

Excellent

02 Jul 2019

Verified traveler

I liked the friendliness from the staff and other guests and the breakfast. I didn't like the pool it looked dirty.

Leisure Partner

6/10

Pleasant

30 Jun 2019

Verified traveler

Pool was greenish and didnt see a play area. Food area tables were dirty and the waffle fork looked like it hadn't been cleaned in a month or more. The complimentary breakfast was not stocked. Had to as for butter for waffles. The man seemed he didn't appreciate us interrupting his phone time even though we were there 1 1/2 hrs before the breakfast ended. Coffee was the only drink he had available. He decided to put one 6count package of powdered donuts out before we left.

Partner

10/10

Exceptional

03 Jun 2019

Rick

Nice Stay

The only thing that bothered me was that I believe a better job could have been done on cleaning the restroom before a guest takes the room, the toilet bowl was nasty. As far as condition I couldn't give it the top grade when there were obvious needs for repair in my room but I didn't score them lower because its an older property. I have stayed there before and probably will again.

6/10

Pleasant

21 May 2019

Verified traveler

pool was no, green in color. grass was high. Staff was helpful and friendly.

Friends_and_family Pet

4/10

Poor

17 May 2019

Verified traveler

The dresser and fridge compartments were dirty, there was roach in restroom, the TV did not work (although it was immediately replaced), the room needed cleaning, the toilet had the urine line inside, as if it had not been cleaned at all in weeks.

Business_and_leisure Family

8/10

Excellent

24 Apr 2019

Verified traveler

Food was good and Restaurant nearby by was stupendously okay

Business Self

8/10

Excellent

18 Apr 2019

Verified traveler

The best —-very clean 2star hotel I hv stayed in Great price for quick night stop while traveling. Check in was amazingly fast.
Small breakfast. But plenty restaurants around.
I give it a 4 out of 5 overall

Business Self

8/10

Excellent

06 Apr 2019

Verified traveler

I enjoyed making my Texas shaped waffle for breakfast. The set up for making them was nice.

Business_and_leisure

2/10

Poor

23 Mar 2019

Brandon

Don't stay here

Not a clean hotel. Very poor quality room. Brown toilet bowl , dirty bathroom, mildew on shower stall.

8/10

Excellent

23 Mar 2019

Verified traveler

Restaurant in parking lot. But heater didnt work have staff come out and did exactly what i did and still no heat

Leisure Family_with_children

2/10

Poor

01 Mar 2019

Verified traveler

This place was absolutely terrible. Only one lamp worked and the bathroom light, other than that it was a dark room. Hotel maids and or manager just walked in as they pleased. The bed and sheets were older than the sheets at my grandmothers house, and the towels were comparable to gym workout towels that are usually kept by the front door. There were thugs on the balcony drinking and playing music, but thankfully my truck wasn’t robbed at this hotel. This hotel was pretty cheap but I still feel it was too much.

Friends_and_family Family

4/10

Poor

25 Feb 2019

Emily

The motel is old & the room was very dingy. The mattress was extremely uncomfortable. I found hairs on the sheets & a small bug on one of the pillows. I had to clean the sink & counters because there was hair on the surface. The ceiling tiles in the bathroom were in poor condition. Some had gaps & were taped with masking tape.

4/10

Poor

25 Feb 2019

Verified traveler

This hotel needs a face lift. Carpets were worn, sheets were worn and the door was hard to open.

Family

10/10

Exceptional

22 Jan 2019

Verified traveler

Very helpful with directions and vey nice. Breakfast was good. Love Texas size waffle.

8/10

Excellent

22 Dec 2018

Tom

workers stayed there while on a local job

6/10

Pleasant

19 Dec 2018

Verified traveler

Nothing special all ok. Not a very clean but not too dirty.. bathtub was dirty there was hairs in it and Tv hard to turn on..

Friends_and_family Family

2/10

Poor

16 Dec 2018

LESLIE

Nightmare!

This hotel is horrible. Do not stay here!

I booked two non-smoking, queen bed rooms. They said they only had one room I requested and gave me a king suite with rollaway bed. The king suite smelled horribly of smoke. The rollaway bed had stained urine sheets. Then about 11 pm while taking a shower the lights in the entire place went out.

Family

6/10

Pleasant

15 Dec 2018

Verified traveler

We were just looking for a place close to Tarleton, this met those requirements.

Family

6/10

Pleasant

22 Nov 2018

Verified traveler

It is a little run down. Staff very friendly and check in and out was easy and fast.