Name: Borgo Santo Pietro
Address: Loc. Palazzetto, Chiusdino, 53012, IT

10/10

Exceptional

22 Jun 2026

Youheng

Love the room and all the staff! The estate tour was wonderful. Definitely should buy more Seed to Skin products.

Partner

2/10

Poor

30 May 2026

Nicholas

While the property itself is beautiful, our overall experience was extremely disappointing and fell far below the standard we expected.

From the moment we arrived, we encountered multiple issues that were handled poorly by management and staff. Our initial room had no functioning air conditioning, making it uncomfortable and unusable. We were initially told the hotel was fully booked, yet we were eventually moved to another room after considerable discussion. This was particularly frustrating given that we had even offered to pay for an upgraded room.

The most disappointing aspect of our stay was the way my wife was treated. When she respectfully raised concerns regarding several issues we experienced, members of the staff responded dismissively and, at times, appeared to laugh at her concerns rather than address them professionally. No guest should ever be made to feel ignored or ridiculed when raising legitimate issues.

To make matters worse, hotel staff damaged my wife’s luggage during our stay. Management acknowledged the issue and repeatedly assured us that they would resolve it and make things right. However, after we checked out, those assurances turned into delays, excuses, and ultimately a complete lack of communication. Despite multiple commitments to address the matter, management stopped responding altogether.

We booked this property expecting a memorable and exceptional experience for a special occasion. Unfortunately, it was terrible and staff underwhelming.

Family_with_children

10/10

Exceptional

17 Sep 2025

Chad

This pristine and beautiful property took our breath away upon arrival. Five star service and amenities abound. Our suite was stunning and well appointed. We felt as if we stepped back in time and were reminded of what outstanding service and accommodations should be like ~ a much needed respite after a busy week in Florence. The restaurants were outstanding. Top notch property and my husband referred to Borgo Santo Pietro as the most beautiful hotel he’s ever stayed at. So very grateful. The Heils

Leisure Family

10/10

Exceptional

15 Aug 2025

Nadine

Everything was perfect. Life-changing stay!

Leisure

10/10

Exceptional

11 Aug 2025

Andrew

Always wonderful stay here

Partner

10/10

Exceptional

22 Jul 2025

Gregory

The most magical place I have ever stayed!

Leisure Partner

10/10

Exceptional

14 Jun 2025

Mohammad

Every thing , it was like being in a heaven 😍

Leisure

10/10

Exceptional

07 Oct 2024

Shahin

The property is gorgeous. We had plans to visit other places nearby but ended up spending more of our time within the property itself because we enjoyed it so much.

Leisure Partner

6/10

Pleasant

23 Sep 2024

Michael

The lights in the garden outside are on all night and the curtains don’t block the light. Despite multiple requests they were unable to switch them off. This was emblematic of a generally rigid attitude to service throughout. Breakfast ends abruptly. At exactly ending time all serving spoons are whisked away and doors to food closed. This didn’t stop them running out of yoghurt early however. The food was poor. My bean soup was a warmed up heap of beans that were still cold inside leading me to imagine a rapid but inadequate microwave. The property is beautiful but let down and I came away feeling unhappy and frustrated. The exact opposite of the feeling one wants after a stay in the countryside.

Partner

10/10

Exceptional

19 Jul 2024

Raymond

The Best thing about “Borgo Santo Pietro” are the people that work there. The most memorable place to finish an Italian Vacation. It’s not my first time, and it’s not my last..
Everyone should spend time with “Justino” herb specialist.. he is the nicest person in all of Tuscany
The Best cooking class , especially this season..
I came home a pizza maker and Italian Chef

Leisure Family

10/10

Exceptional

02 Jan 2024

Saeeda

Best stay ever

Leisure Family

10/10

Exceptional

12 Nov 2023

Saeeda

Great great experience. A beautiful property, great staff , nice walking areas around it . The farm and animals added a nice charm.
We loved the food, the tranquille ambience, hotel cats, everything was great. The only thing they need to improve is the concierge service ( one of them was not very responsive ) and had limited options to suggest even though the area around the property has lots of things to do. Yet, we would be happy to go back. Take care of the cats . And really the food is superb .

Leisure Friends

8/10

Excellent

19 Oct 2023

Leslie

Beautiful place

Leisure Partner

10/10

Exceptional

15 Aug 2023

galina

Unbelievable property with top of the line service and Michelin dining!

Leisure

10/10

Exceptional

14 Jun 2023

Michael

Beautiful property and excellent staff. Great activities available and great walking throughout the grounds.

10/10

Exceptional

02 Oct 2022

Julie

This place wowed us. Incredible.

Leisure Partner

10/10

Exceptional

22 Jul 2022

Caroline

This resort is unlike anything I've ever experienced. It's beautiful, the staff accommodates your every need, and they really embrace \"farm to table \". They organize activities, or allow you to relax as you like. I saw young families there, which surprised me. I was there with my adult daughter as part of a college trip. But this resort is perfect for couples.

Business_and_leisure Family

10/10

Exceptional

12 Oct 2021

Douglas W.

The main building is gorgeous. The separate cottages for some of the rooms are very large and nice. The food was excellent. It is definitely a very high end property. That is reflected in the price, though. As beautiful as the property was, along with excellent service, I couldn't help but think the price was too high compared to other beautiful places we stayed during our trip to Italy.

Business_and_leisure Partner

8/10

Excellent

18 Jul 2021

Verified traveler

The property is amazing. Our entire experience was wonderful except for several misunderstandings involving dinner reservations, food and drink orders, and the like. Just double-check everything to be sure you're not being misunderstood.

Leisure Family

8/10

Excellent

14 Aug 2019

Linton

Good, but not great.

One cannot fault the hotel's overall offer, however, I'm afraid it lacked a certain level of detail in terms of some elements of service and also the condition of the bedroom.

SERVICE
We dined at the Michelin Star restaurant and would not have expected to find a junior server who obviously didn't know the correct manner in which food and drinks should be served. On the last day (my wife's birthday) as requested we were given a secluded garden table, only to find that the cushions and furniture were wet to sit on as a result of the furniture being covered in a heavy dew. This is NOT the level of service on would expect!
Finally, on check-out, no-one asked if our stay had been great, was there anything we would like to comment on, good or bad.
BEDROOM
The bedroom curtains were torn in a couple of places and the bathroom blind didn't come all the way down the window which left one's modesty exposed due to the window overlooking the hotel entrance.
The best part of the service was the the anticipative attention given by the members of the pool/tree-house restaurant, they were exceptional.

Partner

10/10

Exceptional

19 May 2019

CAROL

Grand and luxurious - truly impeccable

Absolutely amazing - beautiful grounds, luxurious experience, friendly and professional staff.

Friends

10/10

Exceptional

11 Sep 2018

Irene

BEAUTIFUL!

This hotel was exceptional in every way—location, accommodations, service. It is definitely a place we will remember and be returning to.

Family

10/10

Exceptional

26 Aug 2018

Verified traveler

Beautiful property - friendly and professional staff - relaxing location for couples! Truly phenomenal experience!

10/10

Exceptional

25 Jun 2018

deborah

Stunning facility. Exceptional staff. Only wish we could have stayed longer.

Partner

10/10

Exceptional

26 Jul 2016

Kimberly

Best Place EVER

We stay at a lot of high end hotels/resorts in Europe and this is probably the best one we have ever stayed at, the property is gorgeous , the service is fantastic , the 2 restaurants serve incredible, fresh organic food, the pool is amazing with an end where you can hang out in the pool and look out onto the Tuscan Countryside, the rooms are beautifully decorated , comfortable beds , your own private area off the room with sun loungers, the gardens are amazing and the staff is very friendly and attentive, small enough that they know who you are during your stay, can't say enough good things about this place. We will definitely be returning ! I rate it 10 Stars Plus

Partner

10/10

Exceptional

25 Jul 2016

Verified traveler

My husband & I have travelled all over the world and we are both very new to Expedia. Both Expedia & the hotel have exceeded our expectations! AH-MAZING! 😻💓 We look forward to our next visit.

10/10

Exceptional

30 Jun 2016

robert

a very nice place , beautiful houses and garden an excellent staff, only small minus point is just that outside the room there is no internet in the garden , even close to the room and near the pool

Partner

10/10

Exceptional

09 Aug 2015

Shoshana

Amazing

Partner

10/10

Exceptional

17 Jul 2015

Rachael

Stunning

The hotel has been tastefully decorated, flowers everywhere within, the gardens perfectly manicured. There is nothing I can complain about when it comes to this hotel. There are 2 restaurants, one formal and the other less so. The prices in both are fairly expensive, the bistro could be less so. The breakfast is perfect. There is no describing how pretty the terrace is that you sit for breakfast. The service within the hotel also faultless.

10/10

Exceptional

02 Jun 2015

Ali

One of the best stays in my life!

I've been to most of the world..

Japan, US, UK, most of Europe, Australia, bali, Canada.. Etc..

And stayed in many luxury resorts and 5 stars hotels (4 seasons, Ritz,..)

This without doubt of the top hotel I ever stayed in my life..

I took a tour with the head of farming at the hotel and learned a lot about plants.. And ot was for free!

All their for food and plants are all natural (no pesticides been used)

They have more than 300 thousands plants! I asked if I can buy some of there home made honey but they are not ready to sell yet! But they give me a small portion as a gift :)

Again, this is one of the most enjoyable places we ever stayed in!

10/10

Exceptional

26 May 2015

Joel

Indulge yourself in perfection

This hotel is the most overall beautiful location I've experienced. The buildings, pool, gardens and grounds were spectacular, the design-fantastic. The staff was friendly and went out of the way to be helpful.

Partner

10/10

Exceptional

08 May 2015

vince

Exquisite boutique hotel

From the moment you drive through the wrought iron gates and manicured gardens you know you are staying somewhere special . The12 th century building has been restore decadently with careful attention to detail . The view to the green rolling Tuscan countryside is breathtaking. The service is impeccable and the food is mouthwatering. One of the best places I've ever stayed. I'll definitely be back .

10/10

Exceptional

07 Sep 2014

A.K.Y.

Absolutely Spectacular Hotel

My husband and I have been fortunate to stay in many of the best hotels, both large and small, in the world. Borgo Santo Pietro has now seized the \"top spot\", surpassing our former favorite on the Amalfi coast. No detail has been missed. The rooms are exquisite, the service impeccable, the grounds beautiful and the food is world class. We enjoyed our five course tasting menu so much one evening that we requested the alternative tasting menu the following evening. While incredibly inventive, the cuisine is not overly fussy. As for the service,the staff, led by the incomparable Claudine and assisted by the wonderful Gian Luca, deserves an entire paragraph for their expert handling of every request, all while creating an atmosphere of comfort and warmth. During our stay, the hotel was sponsoring both an artist in residence who offered classes and also painted various scenes of the grounds, as well as a yoga instructor from New Zealand who offered free classes by the pool. We are currently staying in another five star Relais & Chateaux in Tuscany that is lovely, but which cannot begin to compare to our experience at Borgo Santo Pietro. We are already planning our next trip back in 2015.

Partner

10/10

Exceptional

10 Jun 2025

Getulio

incrível, hotel lindo, restaurante muito bom

Partner

10/10

Exceptional

02 Oct 2024

Anja

Out of a fairy tale

Leisure Partner

10/10

Exceptional

10 Aug 2024

fabrice

lieu magnifique , personnel à l'écoute et plein de gentillesse . Le restaurant et l'auberge sont délicieux

Leisure Partner

10/10

Exceptional

21 Jul 2024

MARIOLGA

Un lugar al que sin duda, volveremos!

10/10

Exceptional

13 Oct 2023

André

Traumhaft alles TOP

Traumhaftes Hotel. Es stimmt alles. Selten so schöne Location gesehen. Sehr sauber und das Personal ist sehr freundlich und zuvorkommend. Alles in allem TOP. Sehr romantisch am Abend. Wir kommen wieder. Es war unvergesslich.

Partner

10/10

Exceptional

31 Jul 2023

Natalie

Non plus ultra!

Non plus ultra! Kein Wunsch blieb unerfüllt ❤️.

Partner

10/10

Exceptional

06 May 2022

Paolo

Posto da urlo . Andate al più presto. Grazie

Business_and_leisure

10/10

Exceptional

02 May 2019

Verified traveler

部屋も庭も景色も、すべて素敵だった。
食事も、新鮮な食材で美味しかった。
ゆっくりリラックスできた。

Leisure Partner

10/10

Exceptional

05 Jun 2018

FLAVIA

Paraíso na terra!

Ficamos hospedados por duas noites. A suite era ampla, decorada com primor. O serviço extremamente cordial. Uma linda piscina, cercada de bela natureza. Comemos nos dois dias na Trattoria do hotel, que serve comida deliciosa e tem um serviço perfeito, caloroso e simpático. Voltaria mil vezes se possível.

Partner

10/10

Exceptional

25 Jul 2016

Laura

Paradies in der Toskana

Der Service war excellent, das Anwesen ist eine Oase inmitten der Toskana, das Essen war fabelhaft- rundum perfekt

Partner