Name: Mercure Petriolo Siena Terme Spa Hotel
Address: Localita Petriolo 74 Civitella Paganico Gr, Civitella Paganico, 58045, IT

4/10

Poor

02 Aug 2026

Meenakshi

Breakfast was terrible. Sometimes no eggs, no sausages… machine for juice empty due to machine not working.

Hair was in the Ham at the buffet really puts me off breakfast.

Not a lot of options for breakfast. No wholewheat bread. Only white bread.

10/10

Exceptional

30 Jul 2026

patricia

Las habitaciones son super lindas y espaciosas. El desayuno es completo y variado. Estuve con mi familia muy a gusto. Fue una estancia placentera. Lo recomiendo.

10/10

Exceptional

10 May 2026

Gabriel

Yes

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

roland

This hotel has all the luxuries one would expect from a chain like Mercure. The building is huge, at times feeling like a set for the film ‘Shining’.
It is not for me, simply because it has no soul, no character or style. The fittings are cheap, the vibe a bit large group holidays. Spa is accessible with a 30 euro fee.

Business_and_leisure Self

10/10

Exceptional

11 Oct 2025

Mike

We had a great time. I would recommend this hotel when in Tuscany.

10/10

Exceptional

01 Oct 2025

Massimiliano

Very nice and location is quiet. You need a car to get out and about

Leisure Partner

6/10

Pleasant

29 Sep 2025

Ubelenus

Is directly located on the highway.
I believe the future of the “Hotel” will be a GAS Station combined with a motel .
The Smell of terme water is terrible.
The all over Staff is unprofessional
We left 2 days earlier/

Leisure Friends

6/10

Pleasant

13 May 2025

ISABEL

En un lugar muy lejos y no hay nada, me sentí insegura.

8/10

Excellent

17 Aug 2019

Vilmos

Very good experience

Overall it was very good, however, lack of English knowledge sometimes made communication difficult

Family

6/10

Pleasant

19 Aug 2018

Peter

Overrated for a 5 Star hotel

For a five star hotel there was no 24hr room service. Bar closed at midnight. Breakfast was very basic with limited choices. If you wanted a boiled egg that would cost you an extra 5 euros because it’s not included in the breakfast buffet. For dinner the quality of food was sub standard for 5 star hotel. The food looks and taste as if it was microwaved for charging at 5 star prices. Staff was very helpful and pleasant but all in all I don’t think this should be 5 star hotel and should have their star rating reviewed.

6/10

Pleasant

12 Aug 2018

Robert

Very nice hotel. Staff were extremely friendly. Our disappointment is that they turn off the air conditioning at night and recirculate the outdoor air. It’s just not comfortable enough for sleeping. Also the WiFi in the bedroom is very weak to non functional. It’s too bad because it’s a beautiful hotel, beautiful rooms and great and tranquil setting. However because of the air conditioning we will not be staying there again

10/10

Exceptional

21 Jun 2018

Steve

It's a wonderful hotel, we had a juinor suite which this time overlooked the other side of the hotel away from the road.
The spa was lovely we used it nearly every day and some days we had the indoor pools to ourselves.
The last time we where there was last year in October.
We had breakfast on the outdoor terrace which was really lovely.

6/10

Pleasant

18 Jun 2018

Loren

OK Hotel...doesn't feel like Tuscany

The hotel is very clean. Bed is comfortable. The sulfur/mineral pool is very nice. The hotel is far from everything, which can be good/bad depending on what your needs are. For dinner and breakfast the restaurant is OK, but not great. For lunch we did not enjoy the food so we had to find places to eat which were around 30 minutes drive.

At check in you are required to sign a massive contract with the hotel which I found quite odd.

When arriving I asked for restaurant, cooking class and other recommendations of things to do. The receptionist said she would have something for us the next day. The next day when I came to ask the reception for a reply they said tomorrow there will be an answer. After that I just used Tripadvisor and four days later still no message from the reception.

Partner

10/10

Exceptional

02 Jun 2018

Verified traveler

What a beautiful retreat!

This was one of the best places we stayed at in Italy! The grounds are gorgeous, the hotel is impeccably clean, the service was courteous and the room was amazing. We lived it so much, that we extended our stay to one more night. We really enjoyed the spa as well!
The only drawback is that it was hard to find anyone from staff in the spa/pool area when we needed to ask some questions.
Other than that - we loved the place and would stay again.

Partner

10/10

Exceptional

25 May 2018

Nichole

水疗中心很舒服，我们在水里泡了很久

8/10

Excellent

13 May 2018

Verified traveler

A great place to go again!

Very nice facility and good service. A great hotel with thermal spa and they have 6 pools including 2 outdoor pools. It’s a bit out of the popular route but definitely worth the drive. I’d like to go again in sometime. It’s better to go on weekdays when it’s nice and quiet.

Partner

10/10

Exceptional

05 Apr 2018

Verified traveler

Wonderful stay!

Amazing faculty and incredible view! Highly recommended.

10/10

Exceptional

23 Oct 2017

Steve

Very good

It was a lovely hotel, the spa pools are excellent and it was a lovely place to chill.

8/10

Excellent

23 Aug 2017

Verified traveler

really great hotel in a location all on its own (can be good or bad depending on what you are looking for). Clean and modern. We stayed in one of the Suites and it was lovely although the view was looking over the employee car park so not completely ideal but still very nice.

Partner

6/10

Pleasant

04 Jul 2017

Verified traveler

Great place but beware of spa hours!

The facilities were very nice, the room was extremely clean, and the bathroom especially was great! It all felt very spa-like. My one problem, which was quite frustrating, is that the spa and all pools close at 7 pm -- on weekends too, and at peak tourism season. We arrive at 6:30 on Saturday evening, and didn't have any chance to use the facilities until the next morning. But, due to check-out time, this meant that we only really had 1.5 hours to take advantage of everything! It was really disappointing, and also the pool hours were not posted on the website. So, I would recommend getting there early, or staying 2 nights to avoid this problem! Otherwise, the place is great and the service was friendly.

Partner

10/10

Exceptional

02 Jul 2017

Brendan

Amazing sulphur spas as well as outdoor pools

Very impressed with the hotel great location in the mountains but 30 mind from Siena or Grossoto.

10/10

Exceptional

29 Sep 2016

Verified traveler

The best place

It was very clean the rooms are very nice anda with good space, the spa and the gym was very nice.....and the manager was a very nice person that help the turis all time.. I will be back as soon as possible...

10/10

Exceptional

25 Sep 2016

James

Picked this hotel as it was a half way point between Pisa and a villa. The 3 nights were a very pleasant stay. Great food and spa. Hotel staff were very attentive.

Partner

10/10

Exceptional

10 Aug 2016

adrienne

Nothing else like it anywhere in the world!!

Loved the facilities. People were terrific!! Beautiful location

10/10

Exceptional

25 Oct 2015

William

Very nice resort. Great recommendations from staff for local restaurants!

Partner

2/10

Poor

22 Oct 2015

Verified traveler

Sleeping on the M25

Described as tranquil this was anything but. Apparently the hotel was fully booked and thus we were allocated the room located at the front of the hotel which was feet away from the main road. Due to arriving at 8pm after searching for alternative accommodation we realised it was too late to relocate and rather than sit in a room where we had to raise our voices so as to hear each other we went to the hotel bar.
Considering the hotel was 'fully booked' there were three people in the bar, it was just before 10pm!
Yes the room was decorated very nicely but this was the only nice thing about this awful stinking inconsiderate hotel. The door to the outside balcony did not lock and looking out on a main road, where they're building a new fairway/bridge is not my idea of a relaxing and tranquil stay. We left the next morning and drove up to the beach past Pisa and spent our final day of our trip relaxing on the beach.
The hotel should not be allocating anyone to those rooms at the front. I would not be surprised that they do this to make more money as people leave early and thus the rooms an be re-let.
The word disappointing is insufficient to describe how we felt about this 1960's motorway hotel.

10/10

Exceptional

21 Sep 2015

Sarah

Excellent service & food

The staff we superb, spa facilities great & bed super comfy. we had our 4month old baby with us & the staff were very hospitable. This isn't a family place, it's a place for quite & complete relaxation. I wouldn't recommend taking children ( go on your own) in respect of the other quests, however our baby daughter is currently very well behaved & we left the spa or restaurant area if our daughter moaned or cried so I think we treated all the other quests with respect & the hotel staff treated us extremely well!

Family

8/10

Excellent

25 Jun 2015

Jun

Jun

Nice clean room， Wifi signal weak .jun

Partner

10/10

Exceptional

09 Jun 2015

Adrienne

best spa in Italy

I loved it and would return in a heartbeat! Great spa, lovely hotel.

Partner

8/10

Excellent

19 Oct 2014

Brent

Highway Spa, construction site!

quickly visit this place before the highway is completed. This was once a grand destination, now it is slowly getting sucked into the infrastructure cutting through the nature. The hotel literally sits ontop of a massive construction site. Ensure a room away from the road or you will be disappointed. Thermal spas are fantastic, sauna is broken, very little sign of life or interest from managment in upkeep. Fabio at the front desk is the best, he deserves a promotion for sure!

Partner

10/10

Exceptional

24 Jul 2014

Verified traveler

awesome. amazing.

unbelievably good everything. only location is not up to par....in the middle of nowhere - far from relevant towns. that said, everything else is a dream.

8/10

Excellent

24 Oct 2013

Amanda

Beautiful hotel, beautiful scenery,

Hotel was stunning but just too remote,however the pool and spa facilities were fabulous, if you are looking for a complete rest and relax, this is the place.. we stayed outside in the hot thermal pool until dark, wandered around the hotel in bath robes.. wonderful..
On the downside , needed a car to get anywhere, even nearby restaurants, difficult to communicate with hotel staff and locals. Restaurant was too expensive and menu very restricted to eat there more than once, and to be honest the food was dire when we did try it. Once we found local restaurants, under our own steam, they were well worth it, though expensive, but sadly couldn't enjoy the local wines as we had to drive, and the mountainous surroundings were quite scary too, though very beautiful by day...
We were presented with a doctor's appointment shortly after our arrival for the following day, though no idea why?. Doctor couldn't speak any English and we felt really intimidated when asked to take to the 'treatment couch'. Didn't get any feedback or advice on use of pools and spa facilities as the appointment letter suggested. Basically left to our own devices..subsequently ruining a precious beautiful silver and gold locket that was around my neck in the 'natural thermal waters'.
.
Travelling to other regions was well worth the driving.

10/10

Exceptional

11 Oct 2013

Verified traveler

Superb spa experience

Very spacious hotel with large, well appointed rooms/bathrooms. The thermal spa pools are the highlight and a very therapeutic experience. Also on offer are a large swimming pool, gym, and outdoor pools. We stayed in October when there were very few guests. On the positive side this meant having the spa areas virtually to ourselves, but the downside was that the hotel lacked a bit of ambience.

Be aware that one goes to this hotel primarily to take advantage of the spas and relax as there is nowhere locally to dine, shop, or have a drink, without driving. It really is in the middle of nowhere! Great views from the hotel though. The restaurant food is acceptably good and they have an excellent wine list.

10/10

Exceptional

28 Jul 2013

Verified traveler

We had a wonderful stay at this Spa hotel. Friendly helpful staff. Only downside is motorway noise that can be heard at outside pool area .Would recommend this hotel and would stay there again.

Partner

6/10

Pleasant

03 Jul 2013

Verified traveler

does not deserve 5 stars

pictures look too much better than reality. pools have plenty loose tiles. bed sheets look even brownies (how difficult it is to provide clean white sheets?)

Family

10/10

Exceptional

10 Jun 2013

Verified traveler

Fantastic escape in the country

Be warned that the city that is listed as the address is not exactly where the hotel is. It is literally on route E78 on the way towards Grosetto from Sienna, so just head that way and you can't miss it. Once you do get there, you will be blown away at the facility. We had a terrace suite with a great view of the valley. The staff is great here, and even though they may not all speak fluent English you can tell that they care and want to help. Marco and Elena stood out as 2 staff that would not let their lack of English hold them back from providing a great experience. My wife has significant food allergies and we provided the staff with a list of them to help us with meals. They were so great about helping her it made us feel like they really cared. If you are looking for a chance to walk to other sites nearby then this hotel is not for you as it is very isolated. It is really only about 20 minutes from Siena and about 30-40 minutes to Montalcino, so there are places to go if you want to. It isn't necessary to leave for dinner though as the food in the restaurants in the hotel for dinner is great. If I had to say anything negative about the hotel it would be 2 things - they don't let you adjust the temp in your room during the day which is aggravating and that they don't really have much information to give to you relating to the local wineries.

Partner

10/10

Exceptional

13 May 2013

Seth B

Spa in Wine Country

We loved our stay at Petriolo. You're in the middle of the Tuscan country side, and just 20 minutes away from where they make the Bruenello wines. It is a great location to tour vinyards, and come back and relax by the pool at the end of the day, or go for a hike. The fron desk was very helpful, they recommend two excellent restaurants in towns nearby (one in Pari, and another in Civitella Maritime). The pools in the spa are pretty amazing, too!

Partner

10/10

Exceptional

03 Oct 2012

Verified traveler

Close to all important sights

We had a wonderful stay at this hotel. Staff were very friendly with a special mention to the restaurant manager and the bar manager who excelled. The spa at this hotel is wonderful and provided excellent relaxation during out stay especially after sightseeing trips to neighbouring hill side towns and villages. The food was first class and beautifuly presented. Our room was very spacious and comfortable and always very clean. Thank you for making our stay wonderful.

Family

8/10

Excellent

27 Sep 2012

Verified traveler

Fun place

Right off a busy highway south of Siena, the Petriolo Resort and Spa is a fun place. Many water features, coupled with a thermal spring, make for a very enjoyable experience. However, I would only rate the restaurant as \"fair\", no better. Otherwise a great place.

10/10

Exceptional

25 Sep 2012

JAB

Phenominal Hotel and spa concept. Not cheap and not really very authentic Tuscan food but the whole package was otherwise very pleasing. The spa facilities both indoors and outdoors are brilliant and the views over the imposing hills and rocky valley were something to behold. The hotel staff were also brilliant and very accomodating. I would strongly suggest you spend a little time at the hotel rather than just driving around too much like we did, yes the area is beautiful but you must also enjoy the facilities to their full if you chose to stay here. We went in late September and the weather was not bad, the hotel itself was rather quiet but thats probably because it is out of season. A must do hotel!!

10/10

Exceptional

31 Aug 2012

Matt

An excellent resort in the Tuscany region!

I booked 2 rooms for my family of 5 for 4 nights in late August 2012. Was nervous booking online, sight unseen. But wow, the place is an upscale spa/resort. Was 20 minutes south of Sienna in the countryside. The hotel and pool area overlook the valley with stunning views. There are indoor and outdoor pools, thermal hot pools, hot tubs, and full spa services at the hotel. People walking around in bathrobes, soaking up the sun at the pool. The rooms I booked were spacious with balconies, huge bathrooms, a changing area and an area with a bistro table for morning coffee overlooking the mountains. Service was top notch all around. A bar in the pool area with waiter service to your lounge chair - was a great way to relax in the Tuscan countryside after some short sightseeing trips. Sienna is 20 mins, Florence is about an hour, Montalcino is about 45 minutes. Many honeymooners there and was nervous that my kids would be out of place (ages 13, 10, 6) at the pool, but there were no incidents and clientele were great. My kids asked if we could move into the hotel! Restaurant was excellent with a top-floor outdoor seating area overlooking the valley. Temperatures were high during the days in late August (90+), but dropped to the high 60s at night, so was perfect temperature for outdoor dining! Overall a great experience and would recommend it highly.

10/10

Exceptional

08 Aug 2012

Michael

Great SPA Hotel in the Tuscan Hills

We spent six nights here in a strikingly beautiful junior suite, and loved every minute of it. The hotel is located in a very scenic position with incredible views of the Tuscan countryside, but less than 30 minutes by car from the coast or the beautiful city of Siena, as well as numerous small villages. The SPA and Thermal Baths (indor and outdoor) are unsurpassed. During August there are a lot of families with children at the outdoor pools, but fewer at other times of the year. The included breakfast was sumptuous, and dinners on the terrace, overlooking the Tuscan Hills were great as well. Overall, this is a beautiful and well designed hotel that takes every advantage of its location.

You should have a car if you are going to stay here, but there is plenty of free parking and the roads to and from the hotel are easy to use. One other comment I have to make is regarding the service. The staff was unbelievably, efficient, cordial and helpful.

We look forward to our next stay!

10/10

Exceptional

05 Jul 2012

STEPHEN

EXCELLENT HOTEL

EXCELLENT AND RELAXING HOTEL THAT WE WILL RETURN TO NEXT TIME WE ARE IN TUSCANY

10/10

Exceptional

03 Oct 2011

ram

Perect hotel

Evrything perfect. Lobby did not appear 5 star but rooms were amazing. Special thanks to the fornt desk staff and Mirka at the restaurant who made our dinner perfect.

Only gripe is the absence of an iron. I have travelled extensively and have never come across a hotel with no orining facilities. Even if an iron was not available in the room, most hotels would send one up. The excuse of \"fire hazzard\" does not hold water as most international chains have hotel irons with automatic switch off.

i had to wait till 8 am for someone to actually iron my shirt and then pay 5 euroes for it. not great if you wanted to iron your shirt lats minute for dinner.

Please learn from other international chains and provide some sort of rioning facility

I did complain to the front desk who was very professional and said her would look into it.
otherwise, a great hotel!!

10/10

Exceptional

07 Oct 2009

Gavin

Great hotel, very relaxing

Fantastic hotel. The sauna/steam room area has about 10 different facilities all included in the room price. We also booked a massage each which was great. The restaurant on the terrace serves fantastic food (quite expensive see travellers tip) and the breakfast was fine (screaming babies should be seated on the other side of the restaurant!) Overall a fantastic stay and would strongly recomend.

8/10

Excellent

03 Sep 2009

S

Would definitely go back

When we pulled up outside this hotel we were disappointed as it is literally on a very busy main road and looks like a 1970's motel.

When we were shown to our room we couldn't believe it, it was like something out of a French chateau, complete with a chandalier in the bedroom, we had an enormous bathroom and a dressing room.

We ate at the hotel on the first night, the food was wonderful, but the price (my word, you need a 2nd mortgage) !!

The staff were very helpful but the waiters were sullen and moody.

The spa facilties are brilliant, you couldn't ask for more, but the smell of sulphur from the thermal pool can put you off.

It's conveniently located (only about 30 mins from Siena) but there aren't many good eating opportunities around other than the hotel !

10/10

Exceptional

24 Aug 2009

P

Top Quality Hotel

My girlfriend and I stayed there for 3 nights recently. If first impressions count then I would recommend this hotel to everyone. All staff members could not be more helpful, attentive and pleasant to all guests. The room was fantastic luxuriously and tastfully decorated. Most importantly this hotel is located about 30mins from Siena by car and it is located in a most tranquil part of the countryside. Very romantic. Another great point to mention is that it is ideally located for many quick trips out to the surrounding vineyards and there are some world famous estates within 15mins drive of this gem.
The amenities with this hotel were also of a very high standard. There was generous bathing areas both around the two outdoor pools and lots of seating inside by the thermal baths as well.
On the night of our arrival we dined on the terrace. I wont bore everyone with a list of superlatives but the standard of cooking was certainly the highest cusine we sampled during our stay in Italy. The breakfast buffet was very generous and more than expected based on previous experiences in other hotels in Italy and further afield.
SImply put if you are considering staying in a hotel in this part of Tuscany (near Siena/ Arezzo) but you dont want to stay in either of these places then I would urge you to go and try this hotel out for yourself.

I will be returning to this hotel for sure.

10/10

Exceptional

12 Aug 2009

d

Best hotel experience, ever!

I can recommend this hotel 100%. The staff was super-friendly, the room was amazing, the SPA was great, the pool area was so peaceful and comfortable, the food was excellent, and the location was great for exploring the nearby villages like Montalcino, Montepulciano etc. And if you do go out exploring, coming back to Petriolo feels like coming home.

8/10

Excellent

14 Jul 2026

Heberson

O Hotel tem uma construção muito charmosa, banheiro grande, e funcionarios atenciosos

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Eduardo

Tudo excelente! Atendimento ótimo!

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Alessandra

La struttura ha camere molto eleganti ed una bellissima SPA sia all'interno sia all'esterno.
Nonostante che il soggiorno sia avvenuto in una giornata dal clima torrido, siamo stati benissimo alternando i bagni nelle piscine termali con momenti di relax sui lettini.
Avendo fatto una prenotazione pochi giorni prima del soggiorno, probabilmente abbiamo fruito di una tariffa speciale e quindi il rapporto qualità prezzo è stato eccezionale.

Partner

10/10

Exceptional

17 Jun 2026

Diego

ottimo posto con una bellissima spa.

8/10

Excellent

15 Jun 2026

antonello

ottimo hotel la spa da rivedere

Family

8/10

Excellent

10 Jun 2026

Marianne

Boendet var tjusigt, sängen var snygg men hård. Restaurangen var direkt dålig, och med personal som inte förstod engelska, tyska eller spanska. Varmrätten kom samtidigt som förrätten, när en i sällskapet ätit upp togs dennes tallrik bort trots att andra åt fortfarande. När alla ätit klart dröjde det länge innan de tallrikarna togs bort, i restaurangen var endast ett fåtal bord upptagna.

Partner

6/10

Pleasant

06 Jun 2026

annalisa

La spa chiude alle 18.30 compresa la piscina esterna anche in estate

Partner

10/10

Exceptional

24 May 2026

Eneida

Está situado en un sitio espectacular.Tiene unas vistas increíbles.La habitación era enorme y el baño tenía bañera y ducha.
El desayuno correcto.El spa no nos dió tiempo a utilizar. Volvería a hospedarme al 100%

Friends_and_family Family

6/10

Pleasant

07 May 2026

Fedrika

Spat ingick inte för hotellgäster. Man behövde betala extra för att få tillgång till poolen.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Monica Maria

Lugar maravilhoso, clássico, mas super bem conservado, funcionários super agradáveis e solícitos. Fizemos toda a Toscana com base neste hotel e deu super certo. Recomendo!

Partner

10/10

Exceptional

29 Apr 2026

leonardo

camere pulite e spaziose...ristorante buono....centro benessere con acqua termale valido...il personale si impegna...sono giovani
comunque esperienza molto positiva

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Arthur

Quarto limpo, café

2/10

Poor

12 Apr 2026

Nadia

Il prezzo della spa non é più compreso nel costo del pernottamento alberghiero e devono essere noleggiato accappatoio e ciabatte. Tale variazione rispetto al passato non era evidenziata al momento dell'acquisto. Rispetto ad un anno fa il libello della colazione è peggiorato quanto a qualità e scelta. Nel complesso il luogo é gradevole

8/10

Excellent

07 Mar 2026

MARTIN

„Liebes Team,
wir waren vom 5-7ten märz bei euch und haben uns sehr wohlgefühlt. Zimmer sauber, Personal super freundlich – besonders euer Lehrling an der Bar: so viel Lebenslust, hat uns richtig gutgetan!
Nur zwei Punkte: Die Nachbarin ließ morgens um halb sieben ihre zwei Hunde allein – die kläfften laut los. Wir haben was gesagt, sie lachte uns nur aus, ohne Respekt. Und das Frühstück war okay, aber nicht top.
Die Lage braucht Auto, sonst schwierig.
Trotzdem: Kommen gerne wieder. Vielleicht Hunde-Zimmer weiter weg?
Danke für die schöne Zeit!“

Partner

6/10

Pleasant

16 Feb 2026

Angiolo

Phon rognoso, troppe cimici in camera

10/10

Exceptional

03 Feb 2026

Ornella Di

Tutto perfetto

Partner

4/10

Poor

10 Jan 2026

ANDREA

Atendimento ruim , bom apenas o garçom do restaurante . Café da manhã fraco . Hotel bonito mas parecendo abandonado. Serviço deixando a desejar . Comida ruim .

Friends_and_family Family

8/10

Excellent

07 Nov 2025

Sonia

Struttura molto bella ed elegante. Personale adeguato al numero di persone ma non alla vastità degli spazi. Organizzato bene anche lo spogliatoio per restare dopo il checkout. Scomodo l'asciugacapelli visto che doveva essere tenuto sempre premuto il tasto di accensione. Bagno enorme tutto rivestito in marmo. Camera silenziosa. Due materassi vicini ma con topper matrimoniale che non faceva sentire gradini. Penso che torneremo

Leisure Partner

10/10

Exceptional

06 Nov 2025

Ida

Molto suggestiva la location e tutto molto curato

6/10

Pleasant

02 Nov 2025

Rosane

Quarto muito bom, entretanto, me parece que o hotel estaria minguando, pois, tem pouquíssimos funcionários, o restaurante funciona de forma precária, fecha muito cedo.

8/10

Excellent

16 Aug 2025

Patrick

Étape des cinq jours pendant nos vacances.

Très bel endroit, chambre spacieuse et belle (même si assez ancienne), bonnes installations ainsi que les piscines.
Équipe très efficace et réactive au service des petits déjeuners.

Friends_and_family Family

8/10

Excellent

16 Aug 2025

Luisa

Un soggiorno veramente rilassante e piacevole. Personale molto cortese e camera veramente bella

Leisure Partner

6/10

Pleasant

14 Aug 2025

Bruno

Investeer in je personeel!

Helaas onderbemand. Van ontbijt tot onderhoud van dit ruime hotel. Dit zou zo makkelijk beter kunnen scoren.
Alhoewel het naast de snelweg ligt heb je geen last van lawaai

Partner

2/10

Poor

14 Aug 2025

Verified traveler

Dårlig oplevelse

Vi blev virkelig skuffet. Kedeligt hotel helt uden stemning. Dårlig, sparsom morgenmad og synes ikke personale var så imødekommende. Termisk pool og den alm. pool burde ligge adskilt, så man ikke skal ligge og lugte til det termiske bad. Dårlig oplevelse og vi tjekkede ud før end planlagt. Iøvrigt virkede el-laderen til bil ikke!

Friends_and_family Family

8/10

Excellent

30 Jul 2025

Keziban

Goeie hotel school personeel was vriendelijk

Leisure Family

6/10

Pleasant

18 Jul 2025

Helena

The balcony was full of birdnests and birdpoop

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Fia

Sämre än vad det sägs.

För mig var boendet *** stjärnigt. Personalen var slapp. Billaddningen fungerade inte och det var därför jag framförallt valde hotellet. Maten var ok. Vid ena sidan av utomhuspoolen luktade det avlopp, äckligt.
Det saknas finish för detta hotellet.

Self

10/10

Exceptional

22 Jun 2025

Max

Personalen var väldigt trevliga och hjälpsamma.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Pedro

Excelente quarto, muito amplo, assim como o banheiro, também bastante amplo. A vista do hotel é encantadora. Café da manhã farto. Um tremendo lugar para descansar!

Partner

10/10

Exceptional

10 Jun 2025

Renato

Linda toscana

É uma excelente opção para visitar o Val D’Orcia hospedando-se em um hotel e não em uma hospedaria. Um plus são as termas com água sulfurosa vulcânica que é uma experiência interessante

Partner

10/10

Exceptional

02 May 2025

Manuela

Hotel con terme, piscine e centro spa

Hotel molto bello che ruota intorno al centro termale interno. Abbiamo apprezzato la flessibilità degli orari di ingresso alle piscine sia prima del check in che la possibilità di fermarsi senza supplemento oltre il check out (utilizzando gli spogliatoi). Eccellente la colazione, ampio il parcheggio, comodo il kit spa fornito. Camera da sogno.

Friends_and_family Family

10/10

Exceptional

13 Jan 2020

fabrizio

struttura molto bella, camera di gran classe, piscine con percorsi molto variegati; colazione ottima

Leisure Family

8/10

Excellent

04 Jan 2020

Mauro

Acque fredde

Tutto ottimo solo una pecca le piscine delle terme erano freddine, fortuna della vasca solfurea ... alle rimostranze dei clienti l’addetto rispondeva che la temperatura era giusta senza verificare

Partner

10/10

Exceptional

30 Dec 2019

Verified traveler

Struttura bellissima ,pulita e accogliente,silenziosa e spa stupenda

Leisure Partner

10/10

Exceptional

29 Dec 2019

Verified traveler

ヨーロッパ在住日本人にオススメ温泉ホテル最高です。

ヨーロッパ在住日本人の方に特にオススメです。日本に帰らなくても温泉ホテルに滞在できます。2019年9月にオープンしたばかりというのに価格はお手頃です。川の側には公共の無料露天風呂もあります。そこに行かなくても、
ホテルの庭に温泉プールが。正に露天風呂感覚で楽しめました。３泊がちょうど良かったです。食事も良かったです。だい満足でした。

Friends_and_family Family

8/10

Excellent

26 Nov 2019

ANNA MARIA

Bello ma.. .

Il resort è bellissimo ben curato pulito, ottimo il cibo. La spa bella però la temperatura dell'ambiente e dell'acqua troppo bassa era quasi freddo...

Partner

10/10

Exceptional

19 Nov 2019

Cristiane

Hotel com otima estrutura -

Hotel maravilhoso, com varias piscinas termicas com aguas em diferentes temperaturas + piscina termal. Observe se a tarifa inclui acesso as piscinas!

Partner

8/10

Excellent

07 Nov 2019

Lumi

部屋は広く綺麗でした。
バスルームもでバスタブが大きくて良かった。

スパは清潔で広々していて良かった。
温泉の温度も温かく気持ちが良かった。
また行きたいと思いますq

Leisure Family

8/10

Excellent

21 Oct 2019

Verified traveler

Ottimo soggiorno

Esperienza molto positiva, ottima la nuova gestione, solo qualche piccolo accorgimenti:
1- i corridoi non si pitturano il sabato mattina
2- la sauna deve essere in toto di legno
3- gli asciugamano devono essere disponibili anche a bordo piscina e non solo all'ingresso della SPA

Partner

8/10

Excellent

10 Oct 2019

Verified traveler

Personal: sehr freundlich, inkl. Putzfrau
Verkehrsanbindung nicht sehr gut. Nur vom Süden kommend direkte Abfahrt!
Speisen erstklassig, aber kleine Speisekarte. Nach 1 Woche ??

Leisure Family

8/10

Excellent

07 Oct 2019

Verified traveler

Struttura ben tenuta con ottimo panorama. Poco personale addetto alla colazione e disponibilità ridotta di trattamenti nella spa.

Leisure Partner

6/10

Pleasant

23 Sep 2019

Verified traveler

Die besten Jahre sind vorbei

Hotel mit sehr nettem Personal das allerdings seine besten Jahre schon hinter Sich hat. Zimmer sind geräumig und sauber. Die Therme ist eigentlich schön aber in heruntergekommenen Zustand. Das Frühstück ist gut, das Abendessen allerdings für das gebotene viel zu teuer.

Partner

10/10

Exceptional

15 Sep 2019

Massimiliano

Ci ritornerò

Ottimo per due massimo tre giorni di totale relax. Bellissimo il posto buone le piscine anche se quella termale esterna avrebbe bisogno di una bella ristrutturazione, ottimo il servizio spa .
Ci ritornerò sicuramente

Partner

10/10

Exceptional

15 Sep 2019

Marcello

Petriolo for ever

Dopo qualche tribolazione nel raggiungere in auto la meta, il meritato premio. Splendida esperienza, da ripetere al piu' presto. Complimenti a tutti.

Partner

6/10

Pleasant

12 Sep 2019

serena

Staff cordiale ma in alcuni casi è sembrato inesperto e probabilmente sottodimensionato. La struttura è grande e le potenzialità sarebbero molte ma le condizioni (della spa soprattutto) non sono ottimali...secondo me necessita di qualche intervento...tutto sommato però il soggiorno è stato piacevole

Partner

2/10

Poor

26 Aug 2019

Verified traveler

Il petriolo resort ha le terme sulfuree, unica nota positiva insieme alla location, per il resto stendiamo un velo pietoso, qualità prezzo assolutamente ineccepibile!

Leisure Family_with_children

10/10

Exceptional

23 Aug 2019

Verified traveler

La camera spaziosa, la struttura termale grande e ben organizzata

Leisure Family

8/10

Excellent

18 Aug 2019

Verified traveler

Sehr schönes Hotel, kann ich gerne weiterempfehlen, Frühstück auch sehr reichhaltig- riesiges Bett.

Leisure Partner

8/10

Excellent

18 Aug 2019

Chicca

Struttura molto carina peccato sia a ridosso dell autostrada ... ma comunque silenziosa e immersa nella natura. Personale gentile, camere belle e pulite. Unica pecca ...ci hanno fatto aspettare prima di darci la camera nonostante il check in sia dalle 15 la camera non era pronta.. per scusarsi ci hanno offerto una consumazione al bar dell hotel. Ci sono Piscine sia riscaldate sia con acqua termale.. bella la spa! Il check out é previsto per le 11 ma ti danno la possibilitá di rimanere comunque all interno della struttura utilizzando armadietti gratuiti nella spa.

Leisure Family_with_children

10/10

Exceptional

13 Aug 2019

Verified traveler

Wir waren sehr begeistert und würden sofort wieder dieses Hotel buchen

Leisure Partner

8/10

Excellent

12 Aug 2019

Verified traveler

Personale in reception gentilissimi è simpaticissimi

Leisure Partner

8/10

Excellent

12 Aug 2019

Rasmus

Flot hotel i fantastisk natur

Super flotte værelser med fantastisk gode senge. Deres pools både indendørs og udendørs var af høj kvalitet og med mange valgmuligheder. Utrolig flot udsigt fra poolområdet og restauranten, hvor solen kunne nydes hele dagen.
Venlig og professionel personale. God mad i restauranten, hvor betjeningen dog var for langsom i forhold til antallet af gæster.
Største minus var, at wifi ikke virkede imens vi var der. Især irriterende fordi mobilnetværket var meget svagt.
Alt i alt en god oplevelse, som levede op til forventningerne.

Friends