Name: South Thompson Inn & Conference Centre
Address: 3438 Shuswap Road, Kamloops, V2H 1T2, CA

8/10

Excellent

04 Aug 2026

Joseph

Nice location along the river.

10/10

Exceptional

03 Aug 2026

Nathan

NA

6/10

Pleasant

03 Aug 2026

Doug

The staff was very helpful but, rooms have no fridge, they provided one upon request, for a conference center they have no handicap parking, the bricked entrance was a tripping hazard, even the ramp style one. There were no grab bars at all in the tub although it was not a designated assistance room. There is no elevator so if you have difficulty with stairs there is that. It's very nostalgic inside but not dated and a nice atmosphere, the staff are great and the place is well kept but the pool and hot tub were out of commission till next year, would have been a nice thing to soak the road sores off the back but maybe next time.

8/10

Excellent

01 Aug 2026

Gillian

Had a king room facing the river . It had a shared balcony with two chairs and a table.
Very large room with a spacious bathroom. The bed was very comfortable. Situated next to the golf course. Great place for a play and stay .

10/10

Exceptional

01 Aug 2026

Teri

Really cute and quaint property. Our family enjoyed our time here.

10/10

Exceptional

31 Jul 2026

Konstantin

Nice and quiet place by the river. Stanning view.

8/10

Excellent

29 Jul 2026

Terra

Room was clean and bathroom had a jacuzzi tub which was a nice bonus that I wasn’t expecting. Our room was on the second floor and there was no elevator, which was fine for us, but could be an issue for people with mobility challenges. Property overall could use some love and a fresh coat of paint. Fun to ride the provided bikes around the property and check out the horses, but not much else for kids since the pool isn’t working.

4/10

Poor

28 Jul 2026

Hubert

Pool and hot tub were out of service, that’s why I booked at this location. Total false advertising. Breakfast was a complete scam. They said it was free continental breakfast. But there was eggs and hash browns and toast which is free at other hotels, but they changed $19 per person for it. Should have been included in the hotel price which was not cheap. Rooms had no fridge. I don’t recommend this hotel. Rip off place.

6/10

Pleasant

28 Jul 2026

David

Pool needs to be put back into service and notification that the hot tub is also not functioning or if it is it needs maintenance.

4/10

Poor

26 Jul 2026

Tammy

The carpet was filthy. Dirty spots everywhere.
The lamp shade had a burn in it.
The deck had a wasps nest right outside our room.
Our dog got stung. The maintenance man was very quick to spray but unfortunately we could not stay out to enjoy our view because of the angry wasps was shut. This should have been recognized before.
No apology from the front desk at all.
Toilet could not flush as the chain kept falling off.
This could be a beautiful hotel but the condition it was in was dreadful
I have next wrote such a negative review

6/10

Pleasant

24 Jul 2026

Kathryn

I loved this property the first couple of times that we stayed there 4 years ago. In that time, the exterior of the property has gone downhill and not maintained. All of the bricks leading up to the entrance are no longer laying flat and look dishevelled making it awkward to walk up the stairs. The biggest issue was that the pool was closed for maintenance which we did not find out until we arrived. This was a huge disappointment. The pool had a big cover on it and looked like there was no maintenance happening with it. It's unlikely that I will return soon or at all.

Family

10/10

Exceptional

22 Jul 2026

Brad

Really enjoyed our stay at South Thompson, we stayed on the way to Vancouver and the way back!

We loved the balcony rooms and had a view from both sides (the second stay was a river view which we preferred).

The rooms are nicely sized, our second room had a large bathroom area as well, I can't quite remember what we upgraded to but it was really nice.

The hotel itself isn't modern looking and that adds to its style. The rooms were nice and wow the beds were incredibly comfortable!

The hotel itself is just outside of Kamloops and we really liked how quaint and cozy it was.

We had a bite to eat at the bar (chicken tenders which were very filling!)

Overall we aren't sure when we'll be in the area again but our road trip was made better by checking out the South Thompson Inn!

8/10

Excellent

22 Jul 2026

Benjamin

A great hotel with good food and bar service. Just a shame that the pools were closed.

8/10

Excellent

19 Jul 2026

Maureen A.

Very scenic location, but far removed from restaurants.

Partner

6/10

Pleasant

19 Jul 2026

Stephen

Very friendly staff. Place felt a bit run down (carpet stains, the balcony flooring was sanded plywood almost). No fridge or microwave in the unit we had. Pool was closed which was disappointing for the kids. Beautiful grounds area and nice views. Probably nicer for adults driving through the area.

Family_with_children

4/10

Poor

18 Jul 2026

Tamara

Rooms need a thorough cleaning, grout in shower and floor filthy, the shower curtain smelt like musty and moldy. The pool was closed but this was not advertised, we ended up showing up with two very disappointed kids. The mattresses were old and lacking support. The restaurant did not have kids meals so we ended up having to purchase adult meals, which as most parents know the food ends up in the trash.

They did remove the $30 pet fee for the inconvenience of the pool being closed. Overall more transparency about amenities, a very deep clean, and new mattresses would go a long way to make this property better.

Family_with_children

8/10

Excellent

15 Jul 2026

Reen

loved the quiet. scenic river view.
Quite far away from everything, so the restaurant was not adequate.
Apparently they were in transition with a new menu.

Family

8/10

Excellent

12 Jul 2026

Lindsay

Like stepping straight into the 90s! Clean and comfortable, in a beautiful location. The pool wasn't available when we were there.

Partner

10/10

Exceptional

11 Jul 2026

Ian

Super friendly staff had a well maintained venue with overlooking the river.

Very relaxing

8/10

Excellent

08 Jul 2026

Julie

Older hotel on a golf course outside of town. No breakfast or elevator. Staff stretched thin in the morning. Room was comfy and clean but nothing fancy.

Partner

8/10

Excellent

08 Jul 2026

David

👍

8/10

Excellent

05 Jul 2026

Ying Hung

Comfortable outdoor hot tub

Friends_and_family Family

2/10

Poor

28 Jun 2026

Hillary

The beds were some of the worst hotel beds I’ve ever slept in. All spring, no cushion. The A/C barely worked and despite being the end of June, the pool was closed. Without any breakfast, a restaurant that stops serving food at 9 and being a significant distance from establishments offering food in general, and amenities that were unusable, this place was disgustingly overpriced and such a disappointment.

Family_with_children

4/10

Poor

28 Jun 2026

Darrell

Pool was closed, restaurant was closed, closest place to eat is 20 min drive, beds were very uncomfortable and small. Room also had an old smell. Linens were of poor quality and uncomfortable and the pillows were small. Not worth the price.

Family_with_children

8/10

Excellent

28 Jun 2026

Gary

Clean and beautiful view from the balcony

Family

10/10

Exceptional

27 Jun 2026

Vanessa

Super cute! Beautiful location. Very clean. Great customer service. Would stay again.

Partner

8/10

Excellent

19 Jun 2026

Judeith

It was quiet & peaceful setting.
The room was clean but dated. I am a senior & use a cane.. the entrance to the building had a ramp, but uneven, & not a great handrail. Steep if in a using a wheelchair & when bringing luggage in & out.
We missed the breakfast both days .. the pool looked nice..

10/10

Exceptional

11 Jun 2026

Edwin

Beautiful place. Spinach and artichoke dip was tasteless. Needs onion, salt, and garlic. Soup was very good. Far out of town, Not near town at all.

Partner

8/10

Excellent

10 Jun 2026

Paul

Everything was fine. Place was a bit dated and rooms had no microwave or fridge which is handy for travellers

Friends_and_family Friends

4/10

Poor

09 Jun 2026

Maureen

Quite dated, restaurant is over priced for quality of food served. Overall rooms are
dated with old decor and tvs. Seems like it was better 15 years ago…not much put back in. Even the pool was closed during there seasonal open hours and gym was way below average. Most amusing was our water shut off in our room for 30min with no answer calling front desk or anyone at the check in even when ringing the lobby phone…nobody. Asked about it in the morning and was told they were just doing a water reset? That’s a new one :)

Friends

10/10

Exceptional

09 Jun 2026

Mani

Very nice view from the property and staff is very professional and friendly

Family_with_children

6/10

Pleasant

07 Jun 2026

John Eric

Room is dated. Needs an upgrade to compete with other similar properties.
Staff were friendly and helpful.

Family

10/10

Exceptional

04 Jun 2026

Arie

Older property but well maintained. Dining room atmosphere is casual but food is excellent. Golf course and driving range next door was a bonus.

Business

8/10

Excellent

03 Jun 2026

James

This is a beautiful property, well maintained, office staff professional. The only downside would be the beds, which I found a bit hard for my liking…. Having said that though, I would definitely stay there again in the future…

Self

10/10

Exceptional

30 May 2026

Shawna

We had a great stay

10/10

Exceptional

23 May 2026

Jillian

Great friendly staff. Beautiful property with horses as you drive in.

Family_with_children

10/10

Exceptional

22 May 2026

Shannon

This is definitely a hidden gem, it is a short distance from the city center but well worth the drive, it has so much to offer, restaurant, lounge, pool and hot tub. All on a working ranch with a golf course right next door. They offer complimentary pedal bikes and maps of the trails nearby to hike/cycle. The back road to the city center has the most amazing views of the Hoodoo mountains, river and you might even see big horn sheep. If you are looking for a charming, quaint Inn this is it, you will not be disappointed with the level of service, hospitality and friendliness of the staff and new owners. I look forward to my next visit

Self

2/10

Poor

22 May 2026

Ben

Room was run down. Property run down. Had to ask for a fridge -twice
Pool wasn’t working and hottub was filthy. Asked them to clean it and we had to do it ourselves.

Let a day early

Partner

6/10

Pleasant

15 May 2026

Leah

The outdoor hot tub did not look clean and usable. May 15. The balcony is attached to several rooms, so you can enjoy your morning coffee and polite conversation with your neighbors while watching the folks practice at the driving range. Our room was near the end of the hallway (31), and while the hallway smelled of septic, it did not smell inside our room. There was no mini fridge.

Family_with_children

6/10

Pleasant

12 May 2026

Britteny

Cute room, with nice patio. The staff is not the most professional. Beds are hard and squeaky. The hot tub was not working. Staff didn’t disclose this when I confirmed at check in so it was a surprise when we tried to use it. When asked when it would be fixed we were told they didn’t know, but none of the front desk staff seemed to care. One front desk person pointed at a person drinking a beer and said “that’s the maintenance worker”.

The reason we chose to stay outside of town was for these amenities that we could not use at all during our stay. We asked for a partial refund due to this and the manager or owner came with a bottle of wine? I guess that is something.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Jillian

It was a beautiful room and the grounds are lovely.

Self

8/10

Excellent

10 May 2026

Brian

Would like to have a fridge in the room . Love the grounds and room .

Partner

10/10

Exceptional

10 May 2026

Trenton

Dunno

10/10

Exceptional

10 May 2026

allison

Everything was great. If you want to go somewhere peaceful with a great view and super friendly and helpful staff, this is the place to go. We had a small issue with some guest noise on a Friday but staff resolved quickly. Love the walk to visit the horses in the mornings and sitting in the gazebo watching birds. I think that this hotel should advertise the golf course next door, I think golfers would love to stay right next to the golf course.

Business Family

6/10

Pleasant

10 May 2026

Kenny

Property is lovely if a bit dated and ‘tired’ looking. Restaurant didn’t look like it’s been open for a long time. Pool and hit tub were closed.
Room was supposed to be a king bed room and ended up being two queens, a bit of a disappointment as we rarely get to book that. No room fridge. Coffee machine offers powdered whitener that one expects from a two star roadside motel.
Definitely not more than 2.5 to 3 stars.

Partner

8/10

Excellent

09 May 2026

Jody

Very nice setting and a lovely property. Staff are also helpful and friendly. The property itself feels in need of updates, though it certainly has a classic charm.

Family_with_children

8/10

Excellent

09 May 2026

Barbara

Clean comfortable room on the river. The room and the deck need updating. The restaurant is not open all day and we found the food to be only passable. It is right beside a golf course so if golfing is your thing, great! The staff is exceptional.

Partner

10/10

Exceptional

07 May 2026

Janet

Very friendly and welcoming, incredible view, nice balcony

Partner

10/10

Exceptional

05 May 2026

Sheen

We had a wonderful stay at South Thompson Inn. The customer service was excellent and truly outstanding from start to finish.

A special thanks to Disney at the front desk, who went above and beyond by calling me ahead of our arrival time to inform that the restaurant would be closing at 8 PM. This thoughtful gesture allowed me to plan ahead and avoid any inconvenience.

The place is very calm and serene. The property
is well maintained and offers a peaceful, relaxing atmosphere. Everything felt clean, organized, and welcoming throughout my visit.

The morning coffee service was also a nice touch and a great way to start the day. All the staff were very friendly and welcoming.

Overall, this is a well-managed property with attentive staff and a warm, inviting environment.
I would definitely recommend it to my friends and would gladly stay here again.

Partner

10/10

Exceptional

30 Apr 2026

Kathryn

It was a quiet place with staff that were both attentive and yet not intrusive. The veranda was a lovely place to sit, just outside my room, with a view of the hills and nature. Despite how peaceful it was, getting to Kamloops was quick and easy. It was clean.

Self

10/10

Exceptional

25 Apr 2026

Matthew

Great view, comfortable bed!

Self

10/10

Exceptional

25 Apr 2026

Joanne

Loved our stay here. The staff were so welcoming and friendly, they really made us feel so welcome. The room was spacious, clean and bed was very comfortable. We loved being able to have a hot tub and look over the river. We picked this hotel due to its location. We loved the peacefulness and scenery. If we are ever in the area we will definitely be back.

10/10

Exceptional

19 Apr 2026

Jillian

Everything was wonderful. The grounds were beautiful and the staff so kind and welcoming. I would highly recommend staying here. My bed was so comfortable and the room the cleanest I have ever seen in a hotel. I was travelling with my Maltipoo Mango and she was welcomed as well. Thank you for such a lovely relaxing spot. Also, my daughter was in an adjoining room and she used the hot tub and said it was wonderful and very clean. Will definately be back again soon.

Pet

10/10

Exceptional

18 Apr 2026

Joseph

Great Spot if you like to be outta reach of a city’s amenities.
Just wonderful.

Self

10/10

Exceptional

15 Apr 2026

David

I would stay there again. Such nice staff. It’s quiet and located just 10 minutes outside of Kamloops. Secure with view of the river on one side of the Inn and horses and sound of the song birds on the other.

Partner

6/10

Pleasant

23 Mar 2026

Mike

Beautiful location, 30 minutes away from anything in Kamloops, misleading advertisement, they said breakfast was included. Then when we arrived, they told us that breakfast was not included, and it was only coffee and a muffin.

Family_with_children

10/10

Exceptional

25 Feb 2026

Wayne

The room was clean and tidy. The staff were exceptionally courteous , helpful and friendly and the setting was akin to being on a sprawling horse ranch in Kentucky! I would highly recommend this location.

10/10

Exceptional

06 Feb 2026

Jennifer

Clean rooms, very nice staff, and comfortable. Excellent

Leisure Pet

10/10

Exceptional

23 Jan 2026

Erik

Meticulously clean room w/ a SUPER comfy bed. Friendly staff. SUPER worth the drive (from Kamloops) for a peaceful & quiet stay during the 'off-season' when the golf course next door is closed! I will be keeping the conference venue (& their catering services) in mind for future workshops/retreats.

Business Self

10/10

Exceptional

19 Jan 2026

Alla

The front desk staff were incredibly kind and helpful. They made our stay smooth and enjoyable

Leisure Family

10/10

Exceptional

15 Jan 2026

Richard

We really enjoyed our stay! The late night receptionist greeted us so warmly, what a treat! She offered us a microwave and mini fridge without us even asking for it and brought it to our room which we put to good use. Her beaming smile was a joy. The lady at our check out was every bit as friendly and courteous, so nice to be treated that way. The room was charming and comfortable and our dog loved the huge grounds! Hope to visit again!

Business_and_leisure Pet

8/10

Excellent

15 Jan 2026

Pannee

Quiet but too far from shopping area and hard to find something to eat

8/10

Excellent

06 Jan 2026

Erin

This hotel is so quaint! Really want to come back in the summer. Loved that each room had its own name.

Was sad the pool and restaurant were closed for the season. I appreciated that they put out muffin's in the morning.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Joseph

Excellent stay lovely room with spectacular view

10/10

Exceptional

22 Dec 2025

Sheila

The staff where so very nice.

Leisure Partner

10/10

Exceptional

07 Dec 2025

cassondra

Clean, pet friendly, 24/7 access to hot tub & beautiful property

Partner

6/10

Pleasant

11 Nov 2025

Tony

Staff very friendly. Room clean and size right. Floor lamp broken. A bit remote, far from city and nothing much to do or see or walk around. A bit different from the pic. Probably won't visit again.

Leisure

10/10

Exceptional

03 Nov 2025

Darren

When staying in Kamloops this is the only Hotal I will stay at. Without exception. This least my 6th or 7th stay. Always awesome. Always

Leisure Self

2/10

Poor

22 Oct 2025

Cathryn

Unsafe, Poorly Managed, and Disappointing for the Price

I stayed at the South Thompson Inn and Conference Centre while travelling for work and had a very upsetting experience. One evening, before 8 p.m., I returned to find the main door locked. No one had told me I needed a code to get back in, and the code was printed in tiny text on the corner of the envelope that held my room key — something easy to miss.

I was left outside alone in the dark and cold with no car, repeatedly calling every number provided. I called the emergency line around 15 times, plus the manager, property manager, housekeeping, and even the chef. No one answered. I left multiple messages. I was scared and completely unsupported, in the cold and dark. Eventually, someone called me later that night to see if I got inside.

Management only refunded half a night and didn't even check in with me the next day — which doesn’t come close to compensating for the stress or safety concern. For the price point and isolation of the location, this is unacceptable.

Other issues included:

No real breakfast (just a granola bar or fruit cup) despite being far from any stores or restaurants.

No feminine hygiene products available in the public washrooms.

Outdated rooms with shared balconies that lack privacy.

If I hadn’t had a coworker there to help, I would have been stranded. I truly hope management takes this feedback seriously and improves their communication, emergency procedures, and guest safety protocols.

Business

8/10

Excellent

08 Oct 2025

Omid

Nice place

10/10

Exceptional

07 Oct 2025

RENJU

Very good pet areas and very friendly staff

Leisure Family

8/10

Excellent

21 Sep 2025

Jennifer

Breakfast items were being to dry out

10/10

Exceptional

20 Sep 2025

Colleen

Country hotel amidst beautiful setting

This is a beautiful hotel in a country setting. Awesome views and a lovely deck to enjoy. Wonderful place to get away to.

Friends_and_family Friends

6/10

Pleasant

16 Sep 2025

David

Sadly both the restaurant and bar were not open, which was not ideal, for a location with no options nearby. We were travelling with a pet, so I took care to book a room that indicated it was pet friendly... but upon booking I was told I booked a non pet friendly room. The staff handled the situation well, kudos to the fellow on the desk. I would suggest an update to the website to avoid any confusion in the future about pets and restauants. The resort is worth another chance... the \"guest ranch\" looks pretty amazing. Cheers!
David

Leisure Pet

10/10

Exceptional

08 Sep 2025

Abigail

A very rustic but beautiful property that was the highlight of our trip. Wish we could have stayed another night.
The rooms are all tastefully decorated. Definitely a change from your normal run of the mill hotel room. Loved the verandah seating outside our room with a view of the property and mountains.
Our kids enjoyed visiting the very friendly horses on the property and feeding them apples off the trees!
You can walk to Rivershore Golf Course right next door.

Leisure Family_with_children

10/10

Exceptional

07 Sep 2025

Rachael

Perfect 1 night stay.

We only stayed one night as a stop off, but all the staff we encountered were very friendly and helpful. Especially Corey behind the bar. Room was very clean and very comfortable, quaint but perfectly adequate for our needs. Location was ideal for what we needed and was quiet, again, what we needed would recommend to anyone as a stop over on the way to/from the Rockies.

Partner

10/10

Exceptional

03 Sep 2025

Kassim

Brilliant hotel staff can’t do enough for you get a room with a view of the river is a must 👍👍

Partner

8/10

Excellent

02 Sep 2025

Helga

This property is quite lovely albeit somewhat dated, but that is part of its charm. The rural setting on the banks of the South Thompson River is peaceful, and the veranda areas along the front and back of the Inn are perfect for settling in with a good book and a glass of wine. I’ll be back, a great place for a quiet break.

Leisure

4/10

Poor

31 Aug 2025

KIM

The property is in dire need of a refurbishment. The hallway carpets were very worn and stained. The pillows on bed were 4 squares, never seen pillows like that in my life. Paying over $400 a night for a 2 star hotel 25 minutes from town is outrageous.

Leisure Family

10/10

Exceptional

27 Aug 2025

Luis

There is not much to do in Kamloops, but I will definitely go back just to stay in this hotel. It's perfectly maintained, ample spaces, peaceful, the rooms are very pleasant, not cookie cutter and the food beyond expectations. The service is utstanding, even Tanya, from the front desk, wrote us a note in Spanish just to make us feel welcomed. Looking forward to go back.

Business_and_leisure Family

8/10

Excellent

25 Aug 2025

Veronica

Overall excellent! Nice service and view.

Leisure Family

6/10

Pleasant

22 Aug 2025

Mark

Ok

Leisure Partner

8/10

Excellent

21 Aug 2025

Julien

Good place and the right price, charming setting, nice welcoming feeling overall.

2/10

Poor

19 Aug 2025

sharon

Be sure to ask for the door code to get back into building as they lock main doors at night. It took me over 5 min to get hold of night attendant to get back inside between 11pm - 12am. No secure wifi network. It's open and instead of prompting for a password, a message comes up saying not secure and all you send is open for others to see. Barely a 3 star accommodation yet they charge as they are 4 star. Just awful - so overpriced & nothing of value. Extremely disgusting greasy streaks and dirt on the sliding door window. Could barely see out it. Hair in ice bucket. No water station in lobby. Run down and simply ugly. Photos on website are not realistic

Leisure Friends

6/10

Pleasant

19 Aug 2025

yeon kyung

The food at the restaurant was delicious.
However, there was a smell coming from the shower curtain, and there was mold inside the bathtub, which was unpleasant.

Leisure Family

6/10

Pleasant

14 Aug 2025

Rob

Buffet breakfast was $14.99 and insanely inadequate for charging any price (both in food choices, quality).

Leisure Partner

4/10

Poor

14 Aug 2025

Heather

Close to the golf course.

10/10

Exceptional

09 Aug 2025

Tuyen

Beautiful view, peaceful, good facility.
We wish room have fridge and microwave inside
Helpful staff

10/10

Exceptional

05 Aug 2025

Emma

Beautiful property in a lovely setting. Staff were delightful!

Leisure Pet

10/10

Exceptional

03 Aug 2025

Kevin

Amazing place for the price, staff gave our dogs a treat present for welcome, grounds and view are beautiful, food was great, staff were great.

Leisure Pet

10/10

Exceptional

19 Jul 2025

Mark

Room was tastefully decorated, smelled fresh and clean, bed was comfortable, beautiful views of the lake, lots of nice amenities provided. Will most definitely stay here again! Highly recommend this wonderful Inn!

Leisure Partner

10/10

Exceptional

18 Jul 2025

nicole

My husband had our 2 dogs there and he is very impressed with the property and the space in which he can take the dogs out to for walks and play.

Leisure

8/10

Excellent

18 Jul 2025

Lindsay

The South Thompson Inn has a quiet country charm that makes for a peaceful stay. We especially enjoyed the outdoor pool — a nice way to cool down at the end of a warm day. Its close proximity to the golf course was a major plus. While we were disappointed by the extra charge for the in-room fridge, the on-site restaurant served good food. Overall, a relaxing and convenient spot, especially for golfers.

Leisure Family

8/10

Excellent

16 Jul 2025

Bibi

Had a lovely stay, Diving into the Pool on a hot Summer day, stilles the property along the Thompson River and enjoyed the Inn’s Athmosphere!

Leisure Partner

10/10

Exceptional

14 Jul 2025

Lisa

Really nice accommodations. My only suggestion would be to clean the cob webs and bugs from the patio deck.

6/10

Pleasant

13 Jul 2025

Susan

Not worth the money. No fridge or microwave in room. Facility was clean but outdated. Be prepared to pay way too much for a limited continental breakfast.

2/10

Poor

12 Jul 2025

andrea

It was awful- smelly room, rattling AC, no wifi,failure by staff to address concerns . Food was microwaved.

10/10

Exceptional

08 Jul 2025

Patrick

River frontage

Leisure Family

8/10