Name: Best Western Woodland Inn
Address: 1380 Atlantic Avenue, Woodland, 98674, US

2/10

Poor

18 Jul 2026

Todd

When I went to check in I had 3 people in front of me. After they got checked in, I approached the counter to get checked in. The person who checked the others in looked at me and walked to a back room. She did not say anything. Just walked away. After about 3-4 minutes of waiting my wife asked if someone could help us. One of the people in the room said I’m not on the clock. The woman that helped everyone else didn’t say a word and just kept visiting with the other 2 people in the room. Finally someone else helped us. I then asked the person that helped us if I could get the managers contact information. She went to the back room and asked for it. Instead one of them gave her a tablet and pen for me to write my contact information down, saying that the manager doesn’t like people calling her. I said no that’s alright (as I’m sure that the manager would not get my information). Then when we went to our room there was a pebble about the size of a dime sitting on the comforter. I will not be staying there again!

Family

4/10

Poor

13 Jul 2026

Jennifer

This hotel was not a pleasant experience for us. The front desk workers were non-existent. Seriously…how is no one ever there?? The front entry doors didn’t slide. They stayed open all the time. The whole first floor smelled strongly of weed when we arrived. By late evening, fans had been brought in and were strung all over the floor. The room wasn’t very clean at all. Our toilet had cleaner squirted all inside the bowl but hadn’t been scrubbed out. We had toilet cleaner smell overpowering our whole room! Breakfast was subpar and the area not kept clean. To beat all, we had paid ahead of time through Expedia and within an hour of check out, we got an email from the hotel with a receipt. They had charged us again!! We are still trying to get our money back from them and no one has called back…because no one works the front desk…

Family_with_children

2/10

Poor

13 Jul 2026

Cathy

I booked a room for my husband and kids to stay at after a long day of working at the local fair. When they got to the hotel, they were told their room was no longer available. Hotels were sold out everywhere. Unacceptable.

4/10

Poor

08 Jul 2026

Linda

Hotel was short staffed, we didn’t show up until 5pm and had to wait because our room wasn’t ready. Staff was still cleaning upstairs when we got there, later when we left for dinner laundry cart with dirty linens was left in the hallway and was still there the next morning. Our friend told us she saw one of the staff smoking while vacuuming. Took forever for hot water to come on in the shower. Not a very good view as it faced a house next door backyard.

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

Lydia

It was a nice place to stay and served our needs for the days we were there. The shower curtain rod was a little weak and the internet was slightly unreliable, but the room was clean, the staff was nice, and there were complimentary cookies and coffee/tea/hot chocolate in the lobby which were appreciated. The breakfast was also very good.

Family

10/10

Exceptional

24 Jun 2026

Aaron

Great staff!

Self

6/10

Pleasant

22 Jun 2026

Jackie

We arrived one hour early and the young gal wouldn't let us even think about checking in. Our room was okay but breakfast room did not have an attendant and it was a mess.

Partner

6/10

Pleasant

21 Jun 2026

Emmy

Thin walls and floors leave you little privacy and very exposed to the noise of others. The mattresses and pillows are good, while the linens and blankets are thin and lightweight. If you need more, they'll give you more at the front desk. The pool is heated and the hot tub works. The breakfast has plenty of options, and the coffee is plentiful. They run low on key cards when the vacancy is low, which can be inconvenient for families.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Marvin

Jukeize leaked tv didn’t work bathroom sink wouldn’t hold water kids running up and down the hallway

Family

2/10

Poor

19 Jun 2026

Noel

I'm usually one not to complain but this was one of the worst hotels I've been in. Refrigerator didn't work. TV wasn't working. Floor was wet. There was a chemical cleaning smell overtaking the room. There were clumps of hair on the bathroom floor. There was no toilet paper. The attendant was always away from the front desk. Over $230 for this room. Never again! Do not stay here.

Friends

10/10

Exceptional

14 Jun 2026

Greg

Great staff!!! Clean room.

Self

4/10

Poor

08 Jun 2026

Margaret

The room smelled like it had clearly been smoked in. The breakfast was not great, but adequate.

6/10

Pleasant

08 Jun 2026

Nina

Breakfast had good options. The place felt tired and musty. The beds were clean amd comfortable.

Partner

4/10

Poor

07 Jun 2026

ANGELLA

We stay at Best westerns due to the staff being friendly and rooms being clean. This stay the bathroom wasn’t cleaned, no toilet paper, Kleenex box was soaked, spider in the fridge and the room smelled of smoke. The stairs and hallway were dirty and not cleaned and the smoke detector in the hallway had been going off for the whole stay.

Partner

4/10

Poor

06 Jun 2026

Gary

Property looks ok on outside but inside was disappointing. Paint splatters on microwave, fridge and trim were my initial observations. When I tried to use the outlet in the lamp, they didn't work, lamp didn't work and upon further inspection the wall outlet was exposed and had black electrical burn marks. The outlet was blown and insane. The toilet didn't have enough water to even flush #1, so I had to adjust the float in the tank. When I tried to use the sink, the faucet wasn't secure and flopped around. When it wasn't properly installed and missed the bottom ring below the faucet that actually tightened it to the counter. Beds were extremely uncomfortable. Tv and remotes kept freezing up. On a positive note, the a/c worked well and kept the room cold. Fridge worked as expected. Stayed multiple days, but will not use this location again. Very sub-par compared to other great best western hotel experiences.

Self

6/10

Pleasant

31 May 2026

Mack

Very disappointing stay … one of the main reasons we booked this hotel was because we were looking forward to using the pool and hot tub. But upon check in, we found out they were closed during our stay. That should’ve been clearly indicated online. There was also a stain on our bed, and housekeeping woke us up an hour before check out. We also weren’t told breakfast hours upon check in and missed it. Doubtful we’d book this hotel again.

Partner

6/10

Pleasant

30 May 2026

Dalton

Breakfast was good and the area around the property felt safe. The outside was nice and bright, but inside was very dark and showing its age. We weren’t expecting the Ritz, but it was definitely below the standard we’re used to for the area. We visit family in Kelso 2-3 times a year and have stayed in 7-8 different hotels that all felt better than this location.

Our biggest issue was the cleanliness. Our 3 year old had black feet after running around on the carpet for an hour, and the towels in the bathroom didn’t feel like they’d been thoroughly cleaned. Another strange thing was that there were always housekeeping carts and staff in the hallway, not just during the usual check-in hours, which makes me think they were short staffed and everyone was juggling multiple duties.

Housekeeping and breakfast serving staff were friendly and helpful, but the front desk staff didn’t seem like they wanted to be there. They were literally always in the back room and you had to ring a bell to get them, and my mother-in-law said she smelled like weed and seemed out of it.

Despite all of this, all the guests were pleasant and friendly, so I may just be overly sensitive to these things. Overall, it was an ok place to stay, but we’ve found much better options for the same or lower price in Ridgefield, Vancouver, or even Kelso, so we’ll stay there next time.

Family_with_children

8/10

Excellent

26 May 2026

Karma

We stayed 2 nights. Everything was wonderful! The check in, the room, the pool, the parking. What would have made it excellent, is if we had gotten a housekeeping visit.
Unfortunately we were overlooked, even though we checked at the front desk at 2:30pm after being gone all morning. We were assured they were coming. We left again until 5, but returned to messy beds & dirty towels still.
Other than that, it was perfect!

Partner

10/10

Exceptional

24 May 2026

John

Staff was so friendly and very informative about the area breakfast so great also will definitely come back and stay

Partner

8/10

Excellent

23 May 2026

Douglas

Room was supposed to be non smoking, but smelled like smoke.Othetwise a decent experience.

Business

6/10

Pleasant

22 May 2026

Eric

Super friendly helpful staff. Facilities are dated but kept clean and functional. Good price and great staff

Family

4/10

Poor

17 May 2026

Debra

Needs cleaned and updated. Woodland needs better

Partner

8/10

Excellent

10 May 2026

Norma

El agua de la tina no fluía rápido parece tapada lo demás excelente!.

Partner

8/10

Excellent

28 Apr 2026

Eddy

Everything was excellent but breakfast was poor

Self

4/10

Poor

25 Apr 2026

Connie

We were double charged. Hopefully that got fixed. The facility is old and needs to be updated. The breakfast was terrible. The potatoes and biscuits weren't fresh. The rooms needs to updated. Bed was terrible. The TV is the only thing that has been updated. We won't stay here again

Self

8/10

Excellent

13 Apr 2026

Marleny

The lady at front desk was very nice and helpful. Check in did took a good 20ish minutes because only one person was doing everything.! The room was okay. Good size pool. Breakfast was good not a whole lot but everything was good. They do have side doors open which is kinda creepy because anyone can just walk in without being noticed. Otherwise it was ok. Near by gas station and restaurant 8 minutes away from Ilani casino and 10 minutes away from In-and-Out.

Family_with_children

10/10

Exceptional

12 Apr 2026

Phyllis

Nice hot breakfast. Very friendly staff. Good location.

Family

6/10

Pleasant

11 Apr 2026

Leonardo

Clean the pool (water),repair the ice machine and

4/10

Poor

06 Apr 2026

Danielle

Staff was amazing and friendly. Dryer was out so lack of towels in a timely manner, hot tub not working, front door auto open not operating, required us to open and shut heavy doors manually, the room outlets only worked in the bottom plug, and not all lights in the room worked. Again, staff was phenomenal.

8/10

Excellent

06 Apr 2026

Emily

Although you are no longer able to check in early, the staff was wonderful in letting us hang around until we were able to be checked in. The hot tub is not currently working, but they do seem to be working on getting that up and running. The temperature of the pool was perfect for us, and there were plenty of towels available. Our room was spacious and the air worked well. Breakfast wasn't a highlight. They have a brand new ice machine that works great! They sell bottles of water at the front desk. Dog and kid friendly.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jose J

Convenient parking, friendly staff, clean room with large bathroom.

Family_with_children

6/10

Pleasant

05 Apr 2026

Wilbur

Yes it was all just ok.

Partner

6/10

Pleasant

02 Apr 2026

Kari

Long wait to check in

10/10

Exceptional

29 Mar 2026

Barbara

The staff here are very nice when I check in with my service dog. I’ve stayed here twice before, and your location next to the bar/restaurant is perfect. I walked over pulling my old Kylie in her wagon. Their food and beer are excellent!

Pet

8/10

Excellent

16 Mar 2026

Jameson

Lots of dining options in the area and easy to get on/off freeway.

Partner

4/10

Poor

15 Mar 2026

Anthony

Parking was impeded by semis blocking driveway and making it difficult when two vehicles were trying to get into hotel lot at entrance way.

Friends

6/10

Pleasant

13 Mar 2026

Will

Staff was super nice. Room was clean. Lobby breakfast was disappointing. At 8 am the eggs, potatoes and gravy were almost empty. There wasn’t enough for my wife and I (and we aren’t big eaters).
Otherwise hotel was ok

Family

4/10

Poor

10 Mar 2026

Josh

Rude front desk staff, dirty bathroom,

10/10

Exceptional

10 Mar 2026

Katie

not applicable

4/10

Poor

08 Mar 2026

Kyle

The staff was nice. The building is old and not kept up. I’m not sure whether it’s used as an assisted living also, but our room smelled like a nursing home. It was bad. One room had a sign that oxygen was in use. It didn’t look temporary, but perhaps the customer brings it with them everywhere? Breakfast was nice, plenty of good option and some fresh, hot food. Will not stay again. Couldn’t get past the smell, seemingly coming out of the vent too.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Rolando

Yes

Partner

8/10

Excellent

07 Mar 2026

David

Clean room

Partner

6/10

Pleasant

01 Mar 2026

Ginger

Room was very nice super friendly

Partner

2/10

Poor

27 Feb 2026

Grant

Room had several issues. Dirty windows/bent broken window screen/light bulb out in side lamp/ loose faucet in bathroom/stopper in sink didn't work/ toilet wouldn't shut off. Person at front desk was by herself and pretty clueless. Not going to return.

Self

4/10

Poor

20 Feb 2026

Jessica

Terrible check in. Expedia confirmation provided, but I wasn’t in the hotel system. I patiently waited while front desk worked to resolve. She never thanked me for being patient or apologized for the inconvenience. Our room was stuffy, outlets in bathroom didn’t work, bedside table lamp didn’t work, old tvs- couldn’t log in to Netflix or anything, and the worse part was that there was no hot water. It wasn’t even lukewarm, so wasn’t able to take a shower.

Leisure Family

4/10

Poor

16 Feb 2026

Deana

The building looked remodeled but it was obviously old. Check in took forever. Our friends room didn't have towels, another friends room sprang a leak and they had inches of water on the floor and had to change rooms in the middle of the night. Breakfast was gone when we got down to the lobby but there was only one staff so she couldnt get more food out.

Leisure Friends

4/10

Poor

15 Feb 2026

Maurice

Room to dark. Bathtub was not clean. Towels were very thin and well used.

Partner

6/10

Pleasant

14 Feb 2026

Kevin

Room was good staff was awesome but the food breakfast was terrible ran out of everything so quick eggs we so smushi but rather then that pretty good

6/10

Pleasant

14 Feb 2026

Michelle

The breakfast ran out on one morning, and was cold the next. The pool was closed the hot tub was closed, the staff e was short it noon existent and the place gave brother vibes

Friends_and_family Family

2/10

Poor

13 Feb 2026

Joann

The room had a musty odor and grimy carpet. The bathroom floor was sticky, there was mold in the shower, water never got hot, the towels were worn thin and didn’t look particularly clean, the shampoo and conditioner bottles were very small and half full. Thin walls, could hear neighbor’s TV at high volume late at night. Housekeeping not done every day. Arm chair was faded and had a whole. Electric outlet was loose, plugs wouldn’t stay in.

Business

8/10

Excellent

12 Feb 2026

Teresa

Clean rooms, friendly staff, and quickly checked in at front desk. Was disappointed to hear the pool and hot tub were under maintenance but not noted on website. Was pleased to book a spa tub room though.

Partner

2/10

Poor

10 Feb 2026

Dawn

The room and hallways were filthy, food was found behind the beds. The hot tub was out of order for our entire stay and we had no water our second night due to a pipe burst. I would like a refund. I expected Best Western quality and was sorely dissapointed.

Family

4/10

Poor

08 Feb 2026

Jennifer

Felt dirty and I didn't want to touch the floor

Family

4/10

Poor

07 Feb 2026

Melissa

The hotel is dingy and outdated. Staff is not warm. No hot water when I arrived.

Leisure Self

6/10

Pleasant

06 Feb 2026

Elmer

Room was okay but needs updating.

10/10

Exceptional

02 Feb 2026

Amanda

Great hotel, really nice and clean

Business Self

2/10

Poor

31 Jan 2026

Stan

Place has gone downhill since our last stay. Filthy floors, stained bedding and just generally unkept. Will not be returning.

8/10

Excellent

30 Jan 2026

Heather

Room was comfy, needs a little more light. Hair in the bathtub could have been cleaned better. Hot tub was under repair. Breakfast was good selection. Staff were very nice and accommodating. Nice location and easy to find.

Family

8/10

Excellent

27 Jan 2026

Richard

Only reason I gave it a four was chair in the shower (Handicap room) was not steady and the water temperature was hardly luke warm. Very nice staff and room was very clean!

Leisure Partner

4/10

Poor

23 Jan 2026

John

Desk greeting included computer not working. Staff said this not unusual. Room said to be ready, had not been cleaned or attended to from previous occupant. Sub room was clean, but had several problems that showed uncomfortable lack of maintenance. I would not recommend it at its present state.

Leisure Family

2/10

Poor

19 Jan 2026

Amber

This place is the epitome of Asian owned, the floor was absolutely disgusting like it needs to be ripped out and redone. The hot water in the shower and sink both take 10 mins to heat up, never too hot. There is mold in the shower where there should be better caulking. MOLD. The Towels smelled weird who wants to dry off with a smelly towel, not I. The bathroom in the lobby had feces all over the toilet like it’s never been cleaned. The elevator floor was filthy. The Pictures online are deceiving I would not recommend this hotel to anyone. The owners are obviously greedy.

Leisure Self

6/10

Pleasant

17 Jan 2026

Colleen

Room was clean but very dated.. needs to be totally remodeled. But the bed was comfortable. Staff was great.

Friends_and_family Family

8/10

Excellent

16 Jan 2026

Sylvia

the room was clean and inviting and the bed were comfortable. We were told that we had to run the hot water for 10-15 min to get hot. The it was fine.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Jan

Very Nice

Business_and_leisure

8/10

Excellent

09 Jan 2026

Michelle

Room was clean. Staff was very friendly. Location was great

Business Self

10/10

Exceptional

09 Jan 2026

Robert

The staff was wonderful! They were dealing with a system failure and the front desk hostess was extraordinary in the handling of the situation...she made no excuses and dealt with several clients all at once!! Once systems were back on line they placed the electronic room keys under the doors without disturbing the tenants!! Totally Awesome

Leisure Partner

6/10

Pleasant

04 Jan 2026

Tracy

Not very good wifi. The Lamps by the bed were not plugged in. A plastic sweep on the bottom edge of the bathroom door that makes loud noise when you open it and close it. The breakfast was good. Awesome cookies.

10/10

Exceptional

02 Jan 2026

Bradley

Very friendly staff broom was awesome clean good night sleep

10/10

Exceptional

27 Dec 2025

Ryan

Very comfortable stay and Debbie at the front desk was so wonderful, helpful, and cheerful. She made our stay perfect

10/10

Exceptional

21 Dec 2025

Laura

Hot tub and pool area is old, usable but old. Hot tub was super hot which we enjoyed there were no jets.

Leisure Partner

6/10

Pleasant

19 Dec 2025

Kate

The check in was great. The lady who helped us gave us a choice of rooms and did her very best to get us comfortable on a very rainy evening
The hotel itself is very tired. Our bathroom light did not work so a lamp with no shade was brought in. The room was clean enough and the beds comfortable but it is time for a serious refresh (carpets paint etc).
We had an overnight. For the sake of the employees Best Western it’s time to get involved

Partner

6/10

Pleasant

18 Dec 2025

DONALD

Had a 3' x 4' hole in the ceiling outside our room door

4/10

Poor

13 Dec 2025

Zach

First things first, the staff were great! Very friendly and as accommodating as possible.

The lobby looks great! They've put a lot of effort into making it nice, and the breakfast food is decent.

But...... as soon as you get past the lobby it all goes to hell. The rooms look like they're straight from motel hell in 1983, the walls are patched all over and 3 different colors, half the outlets don't work, the vent in the bathroom doesn't really vent, the hot tub jets don't work, and the room smelled a little musty. I'll be staying somewhere better on my next trip for the same price point.

Business Self

2/10

Poor

28 Nov 2025

Louis

Just not the best place. Holes in the sheets. Pool was over chlorinated where the kids all had their eyes irritated. Just overall not a clean place

Leisure Family

10/10

Exceptional

26 Nov 2025

Michele

Comfortable room, easy access to I-5, tasty breakfast. Stay here at least once per year last 4 years

10/10

Exceptional

22 Nov 2025

Mytila

Great staff!!

10/10

Exceptional

19 Nov 2025

Keith

Super nice staff especially Mimi…
Room was clean and amenities such as breakfast was great!

Self

2/10

Poor

18 Nov 2025

Keith

No key cards, tv is broken, fridge is broken, toilet was leaking, nightstand charger broken. Very ghetto and very tacky for a best western.

6/10

Pleasant

17 Nov 2025

Julie

No, curtins had something wipe on them in the left hand bottom corner. Gross. We had no room key/card. They ran out and had to manually let us in.
Staff was great.

Business Friends

10/10

Exceptional

14 Nov 2025

Peter

Clean and friendly!

Self

6/10

Pleasant

09 Nov 2025

Cindy

First room was horrible. Smelled of wet dog odor. We are allergic. Moved to another room. We we're ok that it wasn't handicapped equip. Room carpet was dirty but no smell.

No parking when I returned for the night. When I complained she told me she didn’t have vehicle info for the areas that took 5 spaces, due to a truck and trailer. Told to park anywhere as long as a vehicle can past by.

Did not eat breakfast or use the hot tub.

Leisure Partner

6/10

Pleasant

08 Nov 2025

Marie

Room was ok. Pillow case was either dirty or stained, couldn't tell. One hand towel was the same. No working fan in bathroom. Sheer curtain had about a 6-7 inch vertical cut through it.

Leisure Family

10/10

Exceptional

06 Nov 2025

Christenia

It was clean , could use some TLC with an update fresh paint . Was clean and nostalgic

Leisure Family_with_children

8/10

Excellent

05 Nov 2025

Bruce

I was a bit concerned about being near I5 but the hotel is set back a ways and I got a room on the backside, noise was minimal. Except, the heating unit in my room occasional made a LOT of noise during startup. So, not so good.

Self

6/10

Pleasant

02 Nov 2025

Laura

The breakfast tray was empty, tables were dirty. The bathroom water wasn’t running hot enough

Leisure Family

10/10

Exceptional

30 Oct 2025

MARY

Love it and pet friendly

Leisure

6/10

Pleasant

27 Oct 2025

Olivia

I did not like that when I booked it on Expedia it made it sound like it was close to St. Helens Halloween town and not an hour away

10/10

Exceptional

26 Oct 2025

Merry

Was decent for a last minute get a way. :)

Leisure Partner

4/10

Poor

17 Oct 2025

Gary

Shower did not work properly

Partner

6/10

Pleasant

17 Oct 2025

Nicole

Fair price for the quality of this place

10/10

Exceptional

08 Oct 2025

Gary

Nice place

Business

10/10

Exceptional

07 Oct 2025

Heather

A bit warm but we bring our tiny fans everywhereaq]

8/10

Excellent

06 Oct 2025

Brian

Wonderful staff

Leisure Partner

10/10

Exceptional

29 Sep 2025

Dennis

Clean room

Leisure

4/10

Poor

24 Sep 2025

Mike

Old ice machine didn't work breakfast wasn't good

Leisure

2/10

Poor

19 Sep 2025

James

Dirty wash cloth hanging in shower. Carpets filthy.

4/10

Poor

18 Sep 2025

Kerry

Poor service

The room seldom gets cleaned or the towels replaced in spite of being told to put out the “service room “ sign on the door. No coffee replacements either. By the time I get back it’s too late to have anything done as the front desk staff won’t even get fresh towels.

Business

4/10

Poor

16 Sep 2025

Nancy

Poor service

During a 10 day stay, the room was only cleaned twice despite requests for new towels . I was told to put the hanger on the door that requested room service and it still did it work. When I get home at night down a long day, it’s not great to come back to a dirty room

Business

10/10

Exceptional

02 Sep 2025

Sarah Fuston

Very clean rooms. I like how there are places to eat near there. We are looking forward to staying there again.

Leisure Partner

8/10

Excellent

01 Sep 2025

Boon Khiong

The room is clean and good size. The door to the room is very difficult to open. The bathroom door is also difficult to open. There is a nice indoor swimming poor with Jacuzzi.

Leisure Family