Best Western Woodland Inn

6/10

Pleasant

13 Mar 2026

Will

Staff was super nice. Room was clean. Lobby breakfast was disappointing. At 8 am the eggs, potatoes and gravy were almost empty. There wasn’t enough for my wife and I (and we aren’t big eaters).
Otherwise hotel was ok

Family

4/10

Poor

10 Mar 2026

Josh

Rude front desk staff, dirty bathroom,

10/10

Exceptional

10 Mar 2026

Katie

not applicable

4/10

Poor

08 Mar 2026

Kyle

The staff was nice. The building is old and not kept up. I’m not sure whether it’s used as an assisted living also, but our room smelled like a nursing home. It was bad. One room had a sign that oxygen was in use. It didn’t look temporary, but perhaps the customer brings it with them everywhere? Breakfast was nice, plenty of good option and some fresh, hot food. Will not stay again. Couldn’t get past the smell, seemingly coming out of the vent too.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Rolando

Yes

Partner

8/10

Excellent

07 Mar 2026

David

Clean room

Partner

6/10

Pleasant

01 Mar 2026

Ginger

Room was very nice super friendly

Partner

2/10

Poor

27 Feb 2026

Grant

Room had several issues. Dirty windows/bent broken window screen/light bulb out in side lamp/ loose faucet in bathroom/stopper in sink didn't work/ toilet wouldn't shut off. Person at front desk was by herself and pretty clueless. Not going to return.

Self

4/10

Poor

20 Feb 2026

Jessica

Terrible check in. Expedia confirmation provided, but I wasn’t in the hotel system. I patiently waited while front desk worked to resolve. She never thanked me for being patient or apologized for the inconvenience. Our room was stuffy, outlets in bathroom didn’t work, bedside table lamp didn’t work, old tvs- couldn’t log in to Netflix or anything, and the worse part was that there was no hot water. It wasn’t even lukewarm, so wasn’t able to take a shower.

Leisure Family

4/10

Poor

16 Feb 2026

Deana

The building looked remodeled but it was obviously old. Check in took forever. Our friends room didn't have towels, another friends room sprang a leak and they had inches of water on the floor and had to change rooms in the middle of the night. Breakfast was gone when we got down to the lobby but there was only one staff so she couldnt get more food out.

Leisure Friends

4/10

Poor

15 Feb 2026

Maurice

Room to dark. Bathtub was not clean. Towels were very thin and well used.

Partner

6/10

Pleasant

14 Feb 2026

Kevin

Room was good staff was awesome but the food breakfast was terrible ran out of everything so quick eggs we so smushi but rather then that pretty good

6/10

Pleasant

14 Feb 2026

Michelle

The breakfast ran out on one morning, and was cold the next. The pool was closed the hot tub was closed, the staff e was short it noon existent and the place gave brother vibes

Friends_and_family Family

2/10

Poor

13 Feb 2026

Joann

The room had a musty odor and grimy carpet. The bathroom floor was sticky, there was mold in the shower, water never got hot, the towels were worn thin and didn’t look particularly clean, the shampoo and conditioner bottles were very small and half full. Thin walls, could hear neighbor’s TV at high volume late at night. Housekeeping not done every day. Arm chair was faded and had a whole. Electric outlet was loose, plugs wouldn’t stay in.

Business

8/10

Excellent

12 Feb 2026

Teresa

Clean rooms, friendly staff, and quickly checked in at front desk. Was disappointed to hear the pool and hot tub were under maintenance but not noted on website. Was pleased to book a spa tub room though.

Partner

2/10

Poor

10 Feb 2026

Dawn

The room and hallways were filthy, food was found behind the beds. The hot tub was out of order for our entire stay and we had no water our second night due to a pipe burst. I would like a refund. I expected Best Western quality and was sorely dissapointed.

Family

4/10

Poor

08 Feb 2026

Jennifer

Felt dirty and I didn't want to touch the floor

Family

4/10

Poor

07 Feb 2026

Melissa

The hotel is dingy and outdated. Staff is not warm. No hot water when I arrived.

Leisure Self

6/10

Pleasant

06 Feb 2026

Elmer

Room was okay but needs updating.

10/10

Exceptional

02 Feb 2026

Amanda

Great hotel, really nice and clean

Business Self

2/10

Poor

31 Jan 2026

Stan

Place has gone downhill since our last stay. Filthy floors, stained bedding and just generally unkept. Will not be returning.

8/10

Excellent

30 Jan 2026

Heather

Room was comfy, needs a little more light. Hair in the bathtub could have been cleaned better. Hot tub was under repair. Breakfast was good selection. Staff were very nice and accommodating. Nice location and easy to find.

Family

8/10

Excellent

27 Jan 2026

Richard

Only reason I gave it a four was chair in the shower (Handicap room) was not steady and the water temperature was hardly luke warm. Very nice staff and room was very clean!

Leisure Partner

4/10

Poor

23 Jan 2026

John

Desk greeting included computer not working. Staff said this not unusual. Room said to be ready, had not been cleaned or attended to from previous occupant. Sub room was clean, but had several problems that showed uncomfortable lack of maintenance. I would not recommend it at its present state.

Leisure Family

2/10

Poor

19 Jan 2026

Amber

This place is the epitome of Asian owned, the floor was absolutely disgusting like it needs to be ripped out and redone. The hot water in the shower and sink both take 10 mins to heat up, never too hot. There is mold in the shower where there should be better caulking. MOLD. The Towels smelled weird who wants to dry off with a smelly towel, not I. The bathroom in the lobby had feces all over the toilet like it’s never been cleaned. The elevator floor was filthy. The Pictures online are deceiving I would not recommend this hotel to anyone. The owners are obviously greedy.

Leisure Self

6/10

Pleasant

17 Jan 2026

Colleen

Room was clean but very dated.. needs to be totally remodeled. But the bed was comfortable. Staff was great.

Friends_and_family Family

8/10

Excellent

16 Jan 2026

Sylvia

the room was clean and inviting and the bed were comfortable. We were told that we had to run the hot water for 10-15 min to get hot. The it was fine.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Jan

Very Nice

Business_and_leisure

8/10

Excellent

09 Jan 2026

Michelle

Room was clean. Staff was very friendly. Location was great

Business Self

10/10

Exceptional

09 Jan 2026

Robert

The staff was wonderful! They were dealing with a system failure and the front desk hostess was extraordinary in the handling of the situation...she made no excuses and dealt with several clients all at once!! Once systems were back on line they placed the electronic room keys under the doors without disturbing the tenants!! Totally Awesome

Leisure Partner

6/10

Pleasant

04 Jan 2026

Tracy

Not very good wifi. The Lamps by the bed were not plugged in. A plastic sweep on the bottom edge of the bathroom door that makes loud noise when you open it and close it. The breakfast was good. Awesome cookies.

10/10

Exceptional

02 Jan 2026

Bradley

Very friendly staff broom was awesome clean good night sleep

10/10

Exceptional

27 Dec 2025

Ryan

Very comfortable stay and Debbie at the front desk was so wonderful, helpful, and cheerful. She made our stay perfect

10/10

Exceptional

21 Dec 2025

Laura

Hot tub and pool area is old, usable but old. Hot tub was super hot which we enjoyed there were no jets.

Leisure Partner

6/10

Pleasant

19 Dec 2025

Kate

The check in was great. The lady who helped us gave us a choice of rooms and did her very best to get us comfortable on a very rainy evening
The hotel itself is very tired. Our bathroom light did not work so a lamp with no shade was brought in. The room was clean enough and the beds comfortable but it is time for a serious refresh (carpets paint etc).
We had an overnight. For the sake of the employees Best Western it’s time to get involved

Partner

6/10

Pleasant

18 Dec 2025

DONALD

Had a 3' x 4' hole in the ceiling outside our room door

4/10

Poor

13 Dec 2025

Zach

First things first, the staff were great! Very friendly and as accommodating as possible.

The lobby looks great! They've put a lot of effort into making it nice, and the breakfast food is decent.

But...... as soon as you get past the lobby it all goes to hell. The rooms look like they're straight from motel hell in 1983, the walls are patched all over and 3 different colors, half the outlets don't work, the vent in the bathroom doesn't really vent, the hot tub jets don't work, and the room smelled a little musty. I'll be staying somewhere better on my next trip for the same price point.

Business Self

2/10

Poor

28 Nov 2025

Louis

Just not the best place. Holes in the sheets. Pool was over chlorinated where the kids all had their eyes irritated. Just overall not a clean place

Leisure Family

10/10

Exceptional

26 Nov 2025

Michele

Comfortable room, easy access to I-5, tasty breakfast. Stay here at least once per year last 4 years

10/10

Exceptional

22 Nov 2025

Mytila

Great staff!!

10/10

Exceptional

19 Nov 2025

Keith

Super nice staff especially Mimi…
Room was clean and amenities such as breakfast was great!

Self

2/10

Poor

18 Nov 2025

Keith

No key cards, tv is broken, fridge is broken, toilet was leaking, nightstand charger broken. Very ghetto and very tacky for a best western.

6/10

Pleasant

17 Nov 2025

Julie

No, curtins had something wipe on them in the left hand bottom corner. Gross. We had no room key/card. They ran out and had to manually let us in.
Staff was great.

Business Friends

10/10

Exceptional

14 Nov 2025

Peter

Clean and friendly!

Self

6/10

Pleasant

09 Nov 2025

Cindy

First room was horrible. Smelled of wet dog odor. We are allergic. Moved to another room. We we're ok that it wasn't handicapped equip. Room carpet was dirty but no smell.

No parking when I returned for the night. When I complained she told me she didn’t have vehicle info for the areas that took 5 spaces, due to a truck and trailer. Told to park anywhere as long as a vehicle can past by.

Did not eat breakfast or use the hot tub.

Leisure Partner

6/10

Pleasant

08 Nov 2025

Marie

Room was ok. Pillow case was either dirty or stained, couldn't tell. One hand towel was the same. No working fan in bathroom. Sheer curtain had about a 6-7 inch vertical cut through it.

Leisure Family

10/10

Exceptional

06 Nov 2025

Christenia

It was clean , could use some TLC with an update fresh paint . Was clean and nostalgic

Leisure Family_with_children

8/10

Excellent

05 Nov 2025

Bruce

I was a bit concerned about being near I5 but the hotel is set back a ways and I got a room on the backside, noise was minimal. Except, the heating unit in my room occasional made a LOT of noise during startup. So, not so good.

Self

6/10

Pleasant

02 Nov 2025

Laura

The breakfast tray was empty, tables were dirty. The bathroom water wasn’t running hot enough

Leisure Family

10/10

Exceptional

30 Oct 2025

MARY

Love it and pet friendly

Leisure

6/10

Pleasant

27 Oct 2025

Olivia

I did not like that when I booked it on Expedia it made it sound like it was close to St. Helens Halloween town and not an hour away

10/10

Exceptional

26 Oct 2025

Merry

Was decent for a last minute get a way. :)

Leisure Partner

4/10

Poor

17 Oct 2025

Gary

Shower did not work properly

Partner

6/10

Pleasant

17 Oct 2025

Nicole

Fair price for the quality of this place

10/10

Exceptional

08 Oct 2025

Gary

Nice place

Business

10/10

Exceptional

07 Oct 2025

Heather

A bit warm but we bring our tiny fans everywhereaq]

8/10

Excellent

06 Oct 2025

Brian

Wonderful staff

Leisure Partner

10/10

Exceptional

29 Sep 2025

Dennis

Clean room

Leisure

4/10

Poor

24 Sep 2025

Mike

Old ice machine didn't work breakfast wasn't good

Leisure

2/10

Poor

19 Sep 2025

James

Dirty wash cloth hanging in shower. Carpets filthy.

4/10

Poor

18 Sep 2025

Kerry

Poor service

The room seldom gets cleaned or the towels replaced in spite of being told to put out the “service room “ sign on the door. No coffee replacements either. By the time I get back it’s too late to have anything done as the front desk staff won’t even get fresh towels.

Business

4/10

Poor

16 Sep 2025

Nancy

Poor service

During a 10 day stay, the room was only cleaned twice despite requests for new towels . I was told to put the hanger on the door that requested room service and it still did it work. When I get home at night down a long day, it’s not great to come back to a dirty room

Business

10/10

Exceptional

02 Sep 2025

Sarah Fuston

Very clean rooms. I like how there are places to eat near there. We are looking forward to staying there again.

Leisure Partner

8/10

Excellent

01 Sep 2025

Boon Khiong

The room is clean and good size. The door to the room is very difficult to open. The bathroom door is also difficult to open. There is a nice indoor swimming poor with Jacuzzi.

Leisure Family

2/10

Poor

31 Aug 2025

Regina

Smelled and the tv in the room didn’t work and they left me in that room without a discount or anything

Leisure Family

4/10

Poor

30 Aug 2025

Verified traveler

Holiday weekend

The front desk woman acted irritable but did warm up. Found cockroach crawling on carpet. Wall near bed was dirty. No bathroom fan or fragrance. View was a 6’ white vinyl fence 3 feet from window. Stained bed skirt with yuck.

Friends_and_family Family

6/10

Pleasant

25 Aug 2025

Verified traveler

Meh

Staff was nice and accommodated an early check in request. Pool was too unsanitary to use. Room and general facilities were average. Disappointed, but you get what u pay for I guess

Partner

2/10

Poor

23 Aug 2025

ROBERT

No control of guests

Payed for a nice room, pretty expensive. . . Ended up having people shouting and partying all night, legit people banging on doors and being loud from 1am-5am

Partner

10/10

Exceptional

19 Aug 2025

richard

Nice place to stay and staff was also great

Business_and_leisure Friends

10/10

Exceptional

19 Aug 2025

richard

It was great room layout clean and the staff was very helpful with any needs

8/10

Excellent

18 Aug 2025

CAITLIN

Our overall stay was fine. It was just a stop and stay. The staff was slow, didn’t explain breakfast times or pool hours. Room was dusty and slightly dirty. The whole place was very dated. We weren’t expecting the Ritz, but things could have been cleaner and rooms updated.

Leisure Family

2/10

Poor

18 Aug 2025

Luana

The property was not what I expected. The room door was broken, the entire hotel smelled terrible, the carpets were dirty, the toilet had mold growing in the bowl…I checked out within an hour because there’s no way I could stay there. The staff was rude when I turned in the key cards.

Leisure Self

10/10

Exceptional

15 Aug 2025

Kimberley

Staff was great hot tub was nice and hot

Leisure Family

2/10

Poor

14 Aug 2025

Larissa

Not the best. Wouldn’t stay again

10/10

Exceptional

11 Aug 2025

Susan

Would recommend!

Our check-in was easy, the room clean, quiet, & comfortable. It was convenient with a restaurant nearby. We had two dogs and were relieved that it was not a problem. The breakfast had many options.

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

Axel

Okay

10/10

Exceptional

05 Aug 2025

German

This place is great, the clerk was excellent and helped me fixed what EXPEDIA messed up with my reservation…
I actually called EXPEDIA to fix my reservation and they charged me $37.70 and said they fixed it and was not true…I end up calling the hotel and found out it was not…I called EXPEDIA again and the guy even called the hotel to wave the penalty and he said everything was fixed…I even got an email stating that change but it was all a lied..
Very, very disappointed with the service EXPEDIA provided…
At the end the lady from the hotel fixed everything
My hero
EXPEDIA SERVICE DUCKS

Leisure Partner

2/10

Poor

04 Aug 2025

Chad

Our shower was not working, when we told the front desk attendant she didn’t offer to do anything. 15 hours of driving and no showers made for a terrible stay for our family.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Barb

My partner and I had stayed here before. I came by myself with my Service Dog, Kylie.

6/10

Pleasant

03 Aug 2025

Douangdeuan

Bathroom doesn’t look appealing and hotel room is smelly

Leisure Partner

10/10

Exceptional

30 Jul 2025

Reema

.

8/10

Excellent

30 Jul 2025

Shaun

It was unfortunate that only one light was functional in the room and the ice machine was broken

10/10

Exceptional

29 Jul 2025

Nathanial

The staff was great and the breakfast was amazing after a day of hiking Mount St. Helens

8/10

Excellent

24 Jul 2025

Janice

Staff are friendly.

Leisure Friends

10/10

Exceptional

22 Jul 2025

Brian

Spacious and well supplied breakfast room with lots of choices of food. Well run property.

Leisure Partner

2/10

Poor

10 Jul 2025

Michael

We were given a pet friendly room when we did not request that. We were asked if we had pet 3 times and each time we said no. It smelled like a pet and musty which was not pleasant. The mattress on the pull out couch was an old ripped mattress that should be replaced. Mattress was overused and springs were damaged. The desk chair was ripped on the seat.

Leisure Family

6/10

Pleasant

24 Jun 2025

Kelly

Not a great place to stay

The hotel is rundown and dirty. The common areas were especially dirty - chicken on the floor in the hallway - all floors needed serious cleaning. All the vents were covered in dirt and dust and everything felt icky. The breakfast was not great either.

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

Amy

Pool and gym were closed during our stay. It was an average hotel.

Leisure Family

2/10

Poor

15 Jun 2025

Elizabeth

Pros - fairly clean
Cons - run down and in need of major renovations, service sucked, unprepared

Story -
They were out of room keys when we checked in so a staff member had to walk us and let us in the room. I almost laughed when the guy explained they had run out and the spares were locked in the safe and he couldn’t get to them.
It took an hour to get linens for the pull out couch the night we checked in. My little one was ready for bed and this really sucked. The pull out mattress was so bad that the second night she came in bed with me.
The most annoying part of the whole thing was getting my late check out issue (I called and the front desk told me I could check out at 12:00 and they would make a not of this). I came back at 11:00 and they room door was wide open and they had taken my ice cream out of the freezer and left it out and it was all melted. Literally the whole reason why I asked for late check out was so we could come back from my kids game, grab our ice cream from the night before and eat it on the drive home. Those Ben and Jerry’s cartons are not cheap and it was a special treat for the kids. Anyway I go to the front desk person and she says let me check and sees the note but explains that whoever took it down wrote it in the wrong place. She didn’t apologize, ask how she can make it right, or do anything other than make it sound like it was my fault. So I checked out and asked for a $12 credit to cover the cost of the ice cream. They wouldn’t give it.

Leisure Family

6/10

Pleasant

05 Jun 2025

Jennifer

My room didn’t have a/c or tv and the staff moved me to a room that did.

8/10

Excellent

03 Jun 2025

Thomas

Good

Partner

6/10

Pleasant

29 May 2025

Verified traveler

Ok place

The place was ok. The bed was not very comfortable as the mattress had a huge dent in it. The breakfast was good.

Partner

6/10

Pleasant

26 May 2025

Benjamin

The front desk service was top-notch, and the hotel rooms were immaculately clean and well-appointed. However, the breakfast was a letdown. The egg discs and paper-thin bacon were cold and greasy, and the selection was limited. Despite the breakfast issues, the rest of our stay was fantastic.

Leisure Partner

6/10

Pleasant

26 May 2025

Christy

From desk lady had an attitude, pool area was ok but looked like the floors hadn’t been cleaned well. Dirt & build up in the corners. Bathroom light didn’t work & when we called for assistance

Friends_and_family Family

10/10

Exceptional

24 May 2025

Elise

The hottub is hot and circulates water, but the air-bubble jets are not working. Was disappointed about that.

10/10

Exceptional

24 May 2025

Jaime

Bathroom shower ceiling peeling

Leisure Partner

6/10

Pleasant

23 May 2025

Debra

I love that its in the same town as my Granddaughters. They love spending time with us . What I dont like is the run down, not inviting area for swimming pool, hot tub, restroom not near pool.. it needs a renovation.

Leisure Partner

10/10

Exceptional

20 May 2025

Kyle

Woukd stay again!

Friends

10/10

Exceptional

05 May 2025

Todd Hahn

Friendly employees

6/10

Pleasant

27 Apr 2025

sheila

This property was a great place to stay. Clean, Quite, Freindly Staff! The Beds are very hard, matress. Very hard to get comfortable, at night. Woke up several times during the night, with body aches