Name: Best Western Oak Meadows Inn
Address: 585 S Columbia River Highway, Saint Helens, 97051, US

8/10

Excellent

18 Jul 2026

Juliana

Upside: Pet-friendly, comfortable bed, helpful staff, fairly quiet. Downside: Room keycards had to be continually resynced so we could get in both the exterior door and our room - we reserved a room for two nights and had to \"rekey\" our keycards at least 3x each and we ended up going home early (before the 2nd night); one of those times was at 2am when I couldn't get back in the door after taking our dog out to do his business. Can't comment on other amenities - we didn't use the pool, gym, nor did we try the complimentary breakfast. Coffee was decent.

Pet

10/10

Exceptional

17 Jul 2026

Katherine

Great location, helpful and kind staff.

Friends_and_family Friends

8/10

Excellent

16 Jul 2026

Melissa

The hotel is older but the room was clean and staff was friendly. Very dog friendly hotel. Breakfast was good.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Jakki

Bed soooooo comfy. Impressed with the accessible tub; very nice.

Family

10/10

Exceptional

13 Jul 2026

Yosy

Best location, perfect stay

Self

4/10

Poor

12 Jul 2026

Dave

4pm chexk in, romm wasnt ready until 630.
They claimed to be short staffed.
Room was cleaned, mostly.
Empty waster bottle behind the chair.
Clean towles were put in the bathroom, but they left the dirty ines from the prior guests hanging on the back of the bathroom door.
530am we left, the coffee in the lobby was from the day before amd cold.

Friends

4/10

Poor

11 Jul 2026

Tommy

This property was listed as being located near Woodland, Washington. I booked it thinking I was booking a room in Woodland, Washington. But it is not in Washington at all, it is 1.5 hours away in Oregon.

Partner

4/10

Poor

10 Jul 2026

Aimee

Poor communication from the front desk. Amenities were closed on a holiday weekend.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Jennifer

Nice

4/10

Poor

05 Jul 2026

Samuel

We booked this room specifically for our son to swim, and for us to use the hot tub. We checked into our room which was across from the pool (awesome!) Only to find that the pool was closed (not awesome). We weren't notified by the property of the pool closure or we would have booked elsewhere.

Family_with_children

4/10

Poor

05 Jul 2026

Steven

Hotel messed up our reservation (I booked and prepaid two nights) and while we were away the hotel moved our belongings and luggage to their lost and found and booked another party into our room. The hotel thought we had reserved for one night, not two. We were not contacted by the hotel prior to this; and no voicemail was left. When we arrived that night we had no room and were told there were no rooms available. I showed the desk clerk my reservation, itinerary and reservation numbers and a copy of my prepaid receipt. After a period of time the manager approved a lesser room for us (a party with the room reserved had not yet arrived (about 1130-1145 PM) and had not notified the hotel of their late arrival. About an hour later that party arrived and was given a key for the room my party was in; and opened our room door. I have no idea what happened with them.

Partner

8/10

Excellent

03 Jul 2026

Dameon

Room was clean except for stained comforter. Most staff were helpful and friendly.

Family

8/10

Excellent

28 Jun 2026

AngelA

Everything you could need for your stay

Family

10/10

Exceptional

22 Jun 2026

Greg

It's fine

10/10

Exceptional

21 Jun 2026

Scott

Rooms were adequate sized, clean, easy to get around, front desk staff friendly and helpful, very nice breakfast room and food selection, good parking. Signing in took time to complete the online questions on their counter screen.

Family

8/10

Excellent

16 Jun 2026

Deborah

Rooms need refresh. Breakfast good

Partner

8/10

Excellent

11 Jun 2026

Carmelo

Had 2 pleasant rooms, everything was wonderful. I made our room reservations online and decided to book but was disappointed because hotel information distance from BW hotel to Ilani Casino is 5.9 miles ONLY. BUT came to find out when we checked in that we have either direction drive 53 minutes just to go to the casino!!! NEED TO CORRECT INFORMATION ON THE HOTEL INFO SO OTHERS WON'T EXPERIENCE THE SAME PROBLEM WE BADLY ENCOUNTERED. Otherwise our BW hotel overnight stay was alright 👍. Thank you.

Friends

10/10

Exceptional

09 Jun 2026

Julie

Disclosure: I only had a single night stay. Staff seemed shorthanded, but provided highly exceptional customer service. The other guests had patience waiting for each other’s needs, so even the clients at the hotel made the experience a great one. It appeared to me that all clients appreciated their hospitality and I would highly recommend a stay here.

Self

2/10

Poor

07 Jun 2026

Debra

The property states they are 5.93 miles from Ilani Casino. As a bird flys it is traveling in a CAR it is 1 hour and 40 minutes away from the casino. We booked the Beat Western based on it being 5.93 driving miles away. We were on the phone for an hour getting this canceled and refunded. Please fix this on the website. Feel free to give me a call (817) 648-1331.

Business

6/10

Pleasant

03 Jun 2026

Karen

It was decent but not as nice as we would have hoped. No elevators, ice machine was broken, poor lighting in room, outdated decor, nail polish stain on comforter, toilet ran all night. Hotel did not seem to be run very professionally.

However, breakfast was good, beds were comfy, AC worked well.

Family_with_children

10/10

Exceptional

30 May 2026

Tiffany

Everything was perfect the food the pool and hot tub Everything was clean in room and bathrooms the lobby definitely has the friendliest employees and very well mannered

Business Friends

10/10

Exceptional

26 May 2026

Cristine

Peaceful, quiet perfect for the Price

8/10

Excellent

24 May 2026

Chloe

Room was clean. Didn't worry about bringing any bugs home. Free basic breakfast. Friendly staff.

Partner

10/10

Exceptional

20 May 2026

Ruth

We found the room very comfortable, everything easy to use, and enjoyed our stay. On check in, we were handed two card keys but given no instructions about wifi, breakfast, location of our room, which we found unusual. Breakfast provided many options. The lady who replenished food during breakfast was memorable for her sweet smile and helpful disposition.

Partner

2/10

Poor

19 May 2026

derek

They were doing construction on the pool until 10:40 pm one night and 11 pm the next it’s the first time in my life where I didn’t get any sleep at all. I will never stay at this place ever again.

Self

10/10

Exceptional

01 May 2026

David

The staff and breakfast were excellent. The room was clean but dated for sure. There was a side door that broken so no security there. pool broken and laudrey area not working....so good for our one night but the place needs updating.

Partner

4/10

Poor

27 Apr 2026

Nick

Pool and hot tub closed for maintenance and staff did not know how long it would be closed for. I booked this place for pool and hot tub

Family_with_children

10/10

Exceptional

20 Apr 2026

Beverly

Breakfast was great, we were happy and pleased. The employees were welcoming and friendly especially Vanessa. She was really nice. I was just disappointed that the hot tub was not running because it was being renovated during our stay. The very reason I chose this Best Western was because of hot tub. But of course because of the good reviews and reasonable price, I chose this place also. The place was clean.

Family

10/10

Exceptional

19 Apr 2026

Charles

The front desk girl was very accommodating and helpful, the breakfast was wonderful. The hotel is clean, well maintained and well worth the price.

Partner

10/10

Exceptional

18 Apr 2026

Renee

Clean room, breakfast hot and tasty

Self

6/10

Pleasant

16 Apr 2026

Sonya

The staff were wonderful, breakfast was hot and ready everyday. The only problem was the fact that the pool was closed our entire stay

Family_with_children

8/10

Excellent

13 Apr 2026

ANITA

Older hotel, but clean and breakfast offerings were good. Staff was welcoming and helpful.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Colette

The room was spacious, clean, and the beds were so comfortable!
The continental breakfast was very good with waffles, chocolate waffles, and a fresh yogert machine! Plus bacon, sausage, potatoes and eggs. Lots of other things also.
The pool area was very clean as was the hot tub. Unfortunately we went about a half hour before it closed so it was pretty dirty from being used all day long.
The staff was helpful and nice. All in all this is not the 1st time i have stayed here and it will not be the last.
⭐️⭐️⭐️⭐️⭐️

Partner

10/10

Exceptional

03 Apr 2026

Gabrielle

Breakfast was great and the room was very clean.

Family_with_children

10/10

Exceptional

02 Apr 2026

Sharon

Great breakfast

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Maria king

Clean room not a comfy mattress for me but I prefer a softer bed and no shower water pressure so I had to use ice bucket to rinse my hair but overall a nice place

8/10

Excellent

26 Mar 2026

Diana

Our maid Teresa was amazing very friendly made you feel like you ha e know each other for years and the breakfast is always very good

Partner

10/10

Exceptional

20 Mar 2026

Alana

The hotel was cozy and comfortable. I am upset howeve

8/10

Excellent

20 Mar 2026

ALICIA

Quite pleased with my experience. Room was clean and staff accommodating. Will stay again in the future for sure.

Family

10/10

Exceptional

16 Mar 2026

Myrna

Great place to stay. I would highly recommend!!

Self

8/10

Excellent

15 Mar 2026

Pam

Na

Partner

8/10

Excellent

12 Mar 2026

Shari

Property could use some maintenance and upkeep.

Family

6/10

Pleasant

09 Mar 2026

Alexis

The room was comfortable and spacious, but there is a strange smell in the entire building. One of the side doors was broken and was left opened all night which did not help the safety rating. Morning & late night staff were friendly, but the check in attendant did not give instructions on room direction, breakfast location, or other basic check in items.

10/10

Exceptional

07 Mar 2026

Karl

Good

4/10

Poor

06 Mar 2026

Carissa

During my stay at Best Western, I came across quite a few things that were flat out disgusting. When I checked into my room, the bathroom had towels hanging on the back door. I was gonna let that pass until I realized there was hair all over the tub and floor. I asked to be moved rooms and upon moving, the room wreaked of cigarette smoke and was quite obvious the beds linens were not changed. This was proven to me when I checked out and saw how the housekeepers change a bed. It’s disgusting. My son wanted to swim, there was no clean towels only dirty ones flung everywhere. The pool has a strong chlorine smell telling me they are not following protocol. There was a film and you couldn’t even see the bottom. When I went to get breakfast, the stuff was empty an hour before it was supposed to close. It was obvious where the food was being microwaved and the kitchen looked disgusting, I would say closing doors to where employees work would be beneficial. Especially the laundry room. The type of people you allow in your hotel also made me feel very unsafe, people at all hours looking homeless, as a best western I don’t think that looks good. I manage a hotel and I am not one to complain, but when basic hospitality and cleanliness is not met it’s very upsetting for the price I paid. When asking to move rooms I would of made sure the guest was being moved to a clean room, or I would give them a refund. I’m not asking for that, I just want you guys to know your hotel is not clean.

Family_with_children

8/10

Excellent

03 Mar 2026

Talena

The room was clean and comfortable. The staff was very friendly and helpful. I had to wait a bit to check in because there was only one person at the front desk, and many people were trying to check in. A great variety of breakfast foods. There is no elevator, so be aware that you will have to lug your luggage up one flight of stairs; it isn't terrible. Overall, great experience, and I will come back.

Self

10/10

Exceptional

02 Mar 2026

Breonn

Great stay, was treated life family

Self

10/10

Exceptional

17 Feb 2026

Jennifer

Everything was great, staff was amazing so helpful and nice. Room was very clean and comfortable. The only thing was the shower doesn't get hot but everything else was really great.

8/10

Excellent

17 Feb 2026

Chris

The room was ok. The carpet had a musty, deodorant smell that was ok but noticeable. Had some trouble with the heat. It seemed no matter what the temperature set, it got very warm. We had to turn it off to keep from getting to warm. The shampoo and body wash containers were empty. I received new ones but no one installed them in the shower

Partner

10/10

Exceptional

15 Feb 2026

Charles

Yes clean and very helpful staff

Leisure Partner

2/10

Poor

13 Feb 2026

Jared

First off I got two nights stay. I told them at check in I could only stay one night. Then they said they refund the following night. I checked out at 6 am the next day. They said I was all checked out. They didn’t refund the night nor my security deposit I only slept there for 6 hours that’s it. Had nothing go wrong. They won’t answer their phones. It rings and rings and rings. I know a board member at best western def going to file a formal grievance if this doesn’t get resolved I already filed charge backs on my bank just in case.

Business_and_leisure

10/10

Exceptional

07 Feb 2026

Daniel

STAFF WAS AWESOME. ROOMS VERY CLEAN

10/10

Exceptional

01 Feb 2026

Jared

Everything was great!

Business Family_with_children

6/10

Pleasant

15 Jan 2026

Michael

Heating / AC did not work very well

Leisure Family

8/10

Excellent

11 Jan 2026

Lois

Room was clean. Staff friendly. Internet good.

Friends_and_family Family

4/10

Poor

11 Jan 2026

Lisa

Staff were helpful. Room smelled like a dog kennel and wasn’t cleaned very well. Sheets appeared clean. Hotel not kept up well. Would not stay again.

6/10

Pleasant

11 Jan 2026

William

There wasn't an elevator and the door near our room was broken so we had to walk the entire length of hotel and then up the stairs to get to our room. Each time we flushed our toilet there was a strange howling sound from it.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

S

The staff was great! Expedia double booked me rooms and the staff was so helpful in trying to get it corrected. Very friendly and kind.

Family_with_children

8/10

Excellent

01 Jan 2026

Patti

Room was clean and the hotel quiet even though there were families with children. Staff was amazing. Very kind and friendly.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Jennifer

Friendly staff. We always enjoy our stay when we come to visit family. Nice big rooms for our family of 5

Leisure Family

10/10

Exceptional

15 Dec 2025

Genevieve

Amber is awesome. Steven and Aileen.

8/10

Excellent

05 Dec 2025

Maria

Clean and quiet

Friends_and_family Family

8/10

Excellent

24 Nov 2025

T

Rooms need better lighting. Very dark in the vanity area

Business

10/10

Exceptional

21 Nov 2025

Jack

We were unable to stay. However when I called just an hour before check-in to cancel, Amber was very friendly and helpful and assisted me.

6/10

Pleasant

20 Nov 2025

Trisha

I’m not sure

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Josh

Better wifi and a \"hot\" hot tub would have been nice,otherwise everything was great

10/10

Exceptional

16 Nov 2025

Kenneth

Perfect

Leisure Family

6/10

Pleasant

14 Nov 2025

Lloyd

My first room smelled of dirty carpet and vacuum cleaner exhaust. 2nd room was better.

10/10

Exceptional

10 Nov 2025

Ahaggar

It was ok, no issues . All good

Leisure

8/10

Excellent

09 Nov 2025

Nancy

The cable or dish for tv was bad receptionist. Also, i could not access anything on google with the wifi. Very disappointing

Leisure Family

8/10

Excellent

08 Nov 2025

Jennifer

Room was clean and staff was at check in were friendly and quick.

Leisure Self

10/10

Exceptional

07 Nov 2025

Derek

Yes n yes great team very quiet place

Self

10/10

Exceptional

06 Nov 2025

Hunter

We had a wonderful 10 day stay while we were visiting from out of state. The staff are amazing! Seriously couldn’t ask for a better experience.

Leisure Family_with_children

8/10

Excellent

05 Nov 2025

August

Good amenities and staff. Door key cards were not the best quality, they had functional issues from time to time.

Leisure Pet

8/10

Excellent

04 Nov 2025

Andrew

Older hotel. Pet friendly and the carpet looked that way. Elevators did not work but it's only a two story so no big deal. Not sure what the rest of the hotels look like in this area but would look at one of the others first, next time

Business Self

8/10

Excellent

31 Oct 2025

Cherylee

breakfast was good and hot tub was warm not hot, Our room did not get Garbage picked up or towel s changed .

Friends_and_family Family

6/10

Pleasant

28 Oct 2025

Daniel

The toilet was constantly running and the tub drain was clogged! The bed was comfortable though.

Leisure Partner

8/10

Excellent

28 Oct 2025

Shawni

Everything was very nice, we did have one incident where another customer grabbed our room key. We went to the front desk and everyone that was
Working that day/night/morning. Were so helpful and kind they fixed everything right away for us

8/10

Excellent

26 Oct 2025

Michelle

Amber worked at the front desk and when there was socks left from a previous person in the bed she swiftly came up to change the bedding, apologized a lot and created an account for me with points. She made it known to the cleaning crew. She helped us with the TV remote and settings. She was always friendly and helpful as we came in and out of hotel. The breakfast was great and the hotel was festive and decorated for our Halloweentown visit.

2/10

Poor

26 Oct 2025

Amanda

We checked in at 8pm, 4 hours after check in started. The first room they gave us was not cleaned yet, the second room wasn’t done either, they had us wait in the hallway til they finished cleaning it. Only had 2 sets of towels but 3 of us were staying so we asked for more and the front desk said they didn’t have any towels available and they might not have any, had to wait over an hour for towels. A worker had their kid in the lobby watching a tablet loudly. There was still trash throughout the room and they were in a rush that they didn’t leave toiletries or toilet paper in the room.
The front desk was so focused on dressing up for Halloween than helping customers and housekeepers.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Ela

Overall, satisfactory. Thank you!

Leisure Family

8/10

Excellent

21 Oct 2025

seth

Not healthy

Partner

2/10

Poor

21 Oct 2025

Crystal

This place needs an upgrade. By far one of the worst to stay at with cleanliness. Charged as much as a nice best western and it was the quality of a one star place.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

DEEANNA

Convenient location for Halloweentown. Well decorated for the occasion. Staff helpful and friendly. Breakfast worked for us, but noticed limited options for those with food allergies like dairy or gluten. Our room didn’t get cleaned which was annoying- someone knocked at 9:30 when we were still in the room and never came back even though we left at 10.

Leisure Family_with_children

4/10

Poor

20 Oct 2025

Debra

The first room was supposed to have 2 beds and it had one bed. The second room smelled like filthy dirty dogs, refused that one and the desk person found us a 2 bed clean nice smelling room, My husband and I went to dinner and came back and got ready for bed , We had to be at an Eye surgeon's office the next morning. We were asleep for about 2 hrs, when we ,heard a loud noise in the bathroom and it was loud for 4.5 hours. I recorded it amd still have it. I showed the video to the desk clerk and she said oh sorry about that, did you want a receipt? I said I would like to have my money back and she handed me the receipt and we left and will not be back.

Partner

10/10

Exceptional

19 Oct 2025

Elizabeth

Halloween town stay!

Great Halloween decorations, easy to get to downtown, good breakfast

Partner

8/10

Excellent

17 Oct 2025

Ashley

Clean rooms, very friendly staff

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Lisa

The room was clean and the staff was excellent. But there were too many dogs there.

Business

10/10

Exceptional

12 Oct 2025

Bradshaw

Front desk staff really shine! They upgraded us on our honeymoon at no extra cost and they were extremely helpful! Loved our quiet little stay!

Leisure Partner

10/10

Exceptional

07 Oct 2025

Josh

There are only 2 options for motels in St Helens Oregon. Oak Meadow Inn is THE best option! It is clean and well equipped; the breakfast has lots of great options. You will rest well at Oak Meadow Inn.

Leisure Self

8/10

Excellent

07 Oct 2025

SAMUEL

Room very nice. Pet area was clean. Staff was very pleasant. Bed could have been a bit more comfortable. Lots of pillows. Breakfast very limited in variety of available items and not very good. Best thing was cold cereal and juice. Unable to get toiletries to come out of dispensers attached to shower wall.

Leisure Pet

10/10

Exceptional

05 Oct 2025

Jeffery

Great stay

Convenient location, well decorated for Halloween and great stay overall. The room was clean, the staff were friendly, and the breakfast offered a good variety. The pool area was clean, but had little seating/tables. We'd stay ahain if we are ever back in town.

Friends_and_family Family

2/10

Poor

26 Sep 2025

Pablo

I chose this hotel to the proximity to a concert and the proximity was wrong, the service was terrible, the tube was crack, the yacuzzy was not broke and the pool was freezing. DO NOT RECOMMEND IT.
Staff was rude

10/10

Exceptional

25 Sep 2025

James

My favorite motel .

All ways treated first class . The people is the best thing about best Western oak Meadows.

Friends_and_family Friends

6/10

Pleasant

22 Sep 2025

Laurel

Food was terrible, their spa was green and not repaired, property feels outdated. My sister was there three years ago and spa wasn’t repaired back then. The only good thing about it was their beds and their cleanliness. It’s why my sister returned and asked us to stay there with her.

Leisure Family_with_children

8/10

Excellent

18 Sep 2025

stanley

Friendly staff

Leisure Family

8/10

Excellent

13 Sep 2025

bobby

Friendly staff and quiet hotel. Good breakfast included in your daily rate. Kitchen dining room was spotless clean with good coffee and variety of choices.
Major disappointment was the internet service. I was unable to check out our home security system for the entire stay. We would stay again.
Expedia booking was seemless and easy.

Leisure Family

8/10

Excellent

11 Sep 2025

Susan

Hot tub had great jets but the water was cold, not even warm. Room was clean and bed comfortable. Would like firmer pillows.

Partner

10/10

Exceptional

09 Sep 2025

Verified traveler

I have been very pleased with this facility. It is clean and very nice. The staff are friendly and helpful. The breakfast is great.