Best Western Oak Meadows Inn

6/10

Pleasant

09 Mar 2026

Alexis

The room was comfortable and spacious, but there is a strange smell in the entire building. One of the side doors was broken and was left opened all night which did not help the safety rating. Morning & late night staff were friendly, but the check in attendant did not give instructions on room direction, breakfast location, or other basic check in items.

10/10

Exceptional

07 Mar 2026

Karl

Good

4/10

Poor

06 Mar 2026

Carissa

During my stay at Best Western, I came across quite a few things that were flat out disgusting. When I checked into my room, the bathroom had towels hanging on the back door. I was gonna let that pass until I realized there was hair all over the tub and floor. I asked to be moved rooms and upon moving, the room wreaked of cigarette smoke and was quite obvious the beds linens were not changed. This was proven to me when I checked out and saw how the housekeepers change a bed. It’s disgusting. My son wanted to swim, there was no clean towels only dirty ones flung everywhere. The pool has a strong chlorine smell telling me they are not following protocol. There was a film and you couldn’t even see the bottom. When I went to get breakfast, the stuff was empty an hour before it was supposed to close. It was obvious where the food was being microwaved and the kitchen looked disgusting, I would say closing doors to where employees work would be beneficial. Especially the laundry room. The type of people you allow in your hotel also made me feel very unsafe, people at all hours looking homeless, as a best western I don’t think that looks good. I manage a hotel and I am not one to complain, but when basic hospitality and cleanliness is not met it’s very upsetting for the price I paid. When asking to move rooms I would of made sure the guest was being moved to a clean room, or I would give them a refund. I’m not asking for that, I just want you guys to know your hotel is not clean.

Family_with_children

8/10

Excellent

03 Mar 2026

Talena

The room was clean and comfortable. The staff was very friendly and helpful. I had to wait a bit to check in because there was only one person at the front desk, and many people were trying to check in. A great variety of breakfast foods. There is no elevator, so be aware that you will have to lug your luggage up one flight of stairs; it isn't terrible. Overall, great experience, and I will come back.

Self

10/10

Exceptional

02 Mar 2026

Breonn

Great stay, was treated life family

Self

10/10

Exceptional

17 Feb 2026

Jennifer

Everything was great, staff was amazing so helpful and nice. Room was very clean and comfortable. The only thing was the shower doesn't get hot but everything else was really great.

8/10

Excellent

17 Feb 2026

Chris

The room was ok. The carpet had a musty, deodorant smell that was ok but noticeable. Had some trouble with the heat. It seemed no matter what the temperature set, it got very warm. We had to turn it off to keep from getting to warm. The shampoo and body wash containers were empty. I received new ones but no one installed them in the shower

Partner

10/10

Exceptional

15 Feb 2026

Charles

Yes clean and very helpful staff

Leisure Partner

2/10

Poor

13 Feb 2026

Jared

First off I got two nights stay. I told them at check in I could only stay one night. Then they said they refund the following night. I checked out at 6 am the next day. They said I was all checked out. They didn’t refund the night nor my security deposit I only slept there for 6 hours that’s it. Had nothing go wrong. They won’t answer their phones. It rings and rings and rings. I know a board member at best western def going to file a formal grievance if this doesn’t get resolved I already filed charge backs on my bank just in case.

Business_and_leisure

10/10

Exceptional

07 Feb 2026

Daniel

STAFF WAS AWESOME. ROOMS VERY CLEAN

10/10

Exceptional

01 Feb 2026

Jared

Everything was great!

Business Family_with_children

6/10

Pleasant

15 Jan 2026

Michael

Heating / AC did not work very well

Leisure Family

8/10

Excellent

11 Jan 2026

Lois

Room was clean. Staff friendly. Internet good.

Friends_and_family Family

4/10

Poor

11 Jan 2026

Lisa

Staff were helpful. Room smelled like a dog kennel and wasn’t cleaned very well. Sheets appeared clean. Hotel not kept up well. Would not stay again.

6/10

Pleasant

11 Jan 2026

William

There wasn't an elevator and the door near our room was broken so we had to walk the entire length of hotel and then up the stairs to get to our room. Each time we flushed our toilet there was a strange howling sound from it.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

S

The staff was great! Expedia double booked me rooms and the staff was so helpful in trying to get it corrected. Very friendly and kind.

Family_with_children

8/10

Excellent

01 Jan 2026

Patti

Room was clean and the hotel quiet even though there were families with children. Staff was amazing. Very kind and friendly.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Jennifer

Friendly staff. We always enjoy our stay when we come to visit family. Nice big rooms for our family of 5

Leisure Family

10/10

Exceptional

15 Dec 2025

Genevieve

Amber is awesome. Steven and Aileen.

8/10

Excellent

05 Dec 2025

Maria

Clean and quiet

Friends_and_family Family

8/10

Excellent

24 Nov 2025

T

Rooms need better lighting. Very dark in the vanity area

Business

10/10

Exceptional

21 Nov 2025

Jack

We were unable to stay. However when I called just an hour before check-in to cancel, Amber was very friendly and helpful and assisted me.

6/10

Pleasant

20 Nov 2025

Trisha

I’m not sure

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Josh

Better wifi and a \"hot\" hot tub would have been nice,otherwise everything was great

10/10

Exceptional

16 Nov 2025

Kenneth

Perfect

Leisure Family

6/10

Pleasant

14 Nov 2025

Lloyd

My first room smelled of dirty carpet and vacuum cleaner exhaust. 2nd room was better.

10/10

Exceptional

10 Nov 2025

Ahaggar

It was ok, no issues . All good

Leisure

8/10

Excellent

09 Nov 2025

Nancy

The cable or dish for tv was bad receptionist. Also, i could not access anything on google with the wifi. Very disappointing

Leisure Family

8/10

Excellent

08 Nov 2025

Jennifer

Room was clean and staff was at check in were friendly and quick.

Leisure Self

10/10

Exceptional

07 Nov 2025

Derek

Yes n yes great team very quiet place

Self

10/10

Exceptional

06 Nov 2025

Hunter

We had a wonderful 10 day stay while we were visiting from out of state. The staff are amazing! Seriously couldn’t ask for a better experience.

Leisure Family_with_children

8/10

Excellent

05 Nov 2025

August

Good amenities and staff. Door key cards were not the best quality, they had functional issues from time to time.

Leisure Pet

8/10

Excellent

04 Nov 2025

Andrew

Older hotel. Pet friendly and the carpet looked that way. Elevators did not work but it's only a two story so no big deal. Not sure what the rest of the hotels look like in this area but would look at one of the others first, next time

Business Self

8/10

Excellent

31 Oct 2025

Cherylee

breakfast was good and hot tub was warm not hot, Our room did not get Garbage picked up or towel s changed .

Friends_and_family Family

6/10

Pleasant

28 Oct 2025

Daniel

The toilet was constantly running and the tub drain was clogged! The bed was comfortable though.

Leisure Partner

8/10

Excellent

28 Oct 2025

Shawni

Everything was very nice, we did have one incident where another customer grabbed our room key. We went to the front desk and everyone that was
Working that day/night/morning. Were so helpful and kind they fixed everything right away for us

8/10

Excellent

26 Oct 2025

Michelle

Amber worked at the front desk and when there was socks left from a previous person in the bed she swiftly came up to change the bedding, apologized a lot and created an account for me with points. She made it known to the cleaning crew. She helped us with the TV remote and settings. She was always friendly and helpful as we came in and out of hotel. The breakfast was great and the hotel was festive and decorated for our Halloweentown visit.

2/10

Poor

26 Oct 2025

Amanda

We checked in at 8pm, 4 hours after check in started. The first room they gave us was not cleaned yet, the second room wasn’t done either, they had us wait in the hallway til they finished cleaning it. Only had 2 sets of towels but 3 of us were staying so we asked for more and the front desk said they didn’t have any towels available and they might not have any, had to wait over an hour for towels. A worker had their kid in the lobby watching a tablet loudly. There was still trash throughout the room and they were in a rush that they didn’t leave toiletries or toilet paper in the room.
The front desk was so focused on dressing up for Halloween than helping customers and housekeepers.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Ela

Overall, satisfactory. Thank you!

Leisure Family

8/10

Excellent

21 Oct 2025

seth

Not healthy

Partner

2/10

Poor

21 Oct 2025

Crystal

This place needs an upgrade. By far one of the worst to stay at with cleanliness. Charged as much as a nice best western and it was the quality of a one star place.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

DEEANNA

Convenient location for Halloweentown. Well decorated for the occasion. Staff helpful and friendly. Breakfast worked for us, but noticed limited options for those with food allergies like dairy or gluten. Our room didn’t get cleaned which was annoying- someone knocked at 9:30 when we were still in the room and never came back even though we left at 10.

Leisure Family_with_children

4/10

Poor

20 Oct 2025

Debra

The first room was supposed to have 2 beds and it had one bed. The second room smelled like filthy dirty dogs, refused that one and the desk person found us a 2 bed clean nice smelling room, My husband and I went to dinner and came back and got ready for bed , We had to be at an Eye surgeon's office the next morning. We were asleep for about 2 hrs, when we ,heard a loud noise in the bathroom and it was loud for 4.5 hours. I recorded it amd still have it. I showed the video to the desk clerk and she said oh sorry about that, did you want a receipt? I said I would like to have my money back and she handed me the receipt and we left and will not be back.

Partner

10/10

Exceptional

19 Oct 2025

Elizabeth

Halloween town stay!

Great Halloween decorations, easy to get to downtown, good breakfast

Partner

8/10

Excellent

17 Oct 2025

Ashley

Clean rooms, very friendly staff

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Lisa

The room was clean and the staff was excellent. But there were too many dogs there.

Business

10/10

Exceptional

12 Oct 2025

Bradshaw

Front desk staff really shine! They upgraded us on our honeymoon at no extra cost and they were extremely helpful! Loved our quiet little stay!

Leisure Partner

10/10

Exceptional

07 Oct 2025

Josh

There are only 2 options for motels in St Helens Oregon. Oak Meadow Inn is THE best option! It is clean and well equipped; the breakfast has lots of great options. You will rest well at Oak Meadow Inn.

Leisure Self

8/10

Excellent

07 Oct 2025

SAMUEL

Room very nice. Pet area was clean. Staff was very pleasant. Bed could have been a bit more comfortable. Lots of pillows. Breakfast very limited in variety of available items and not very good. Best thing was cold cereal and juice. Unable to get toiletries to come out of dispensers attached to shower wall.

Leisure Pet

10/10

Exceptional

05 Oct 2025

Jeffery

Great stay

Convenient location, well decorated for Halloween and great stay overall. The room was clean, the staff were friendly, and the breakfast offered a good variety. The pool area was clean, but had little seating/tables. We'd stay ahain if we are ever back in town.

Friends_and_family Family

2/10

Poor

26 Sep 2025

Pablo

I chose this hotel to the proximity to a concert and the proximity was wrong, the service was terrible, the tube was crack, the yacuzzy was not broke and the pool was freezing. DO NOT RECOMMEND IT.
Staff was rude

10/10

Exceptional

25 Sep 2025

James

My favorite motel .

All ways treated first class . The people is the best thing about best Western oak Meadows.

Friends_and_family Friends

6/10

Pleasant

22 Sep 2025

Laurel

Food was terrible, their spa was green and not repaired, property feels outdated. My sister was there three years ago and spa wasn’t repaired back then. The only good thing about it was their beds and their cleanliness. It’s why my sister returned and asked us to stay there with her.

Leisure Family_with_children

8/10

Excellent

18 Sep 2025

stanley

Friendly staff

Leisure Family

8/10

Excellent

13 Sep 2025

bobby

Friendly staff and quiet hotel. Good breakfast included in your daily rate. Kitchen dining room was spotless clean with good coffee and variety of choices.
Major disappointment was the internet service. I was unable to check out our home security system for the entire stay. We would stay again.
Expedia booking was seemless and easy.

Leisure Family

8/10

Excellent

11 Sep 2025

Susan

Hot tub had great jets but the water was cold, not even warm. Room was clean and bed comfortable. Would like firmer pillows.

Partner

10/10

Exceptional

09 Sep 2025

Gene

I have been very pleased with this facility. It is clean and very nice. The staff are friendly and helpful. The breakfast is great.

Business Self

10/10

Exceptional

05 Sep 2025

Terry

The beds here were the most comfortable beds I have ever slept on at a hotel!

Leisure Family

10/10

Exceptional

05 Sep 2025

Steven

Everything was wonderful. However the ice machine did not work, and according to the staff it has been going out for a while. But everything else was just perfect.

Leisure Family

8/10

Excellent

04 Sep 2025

Don

Nice, modest hotel. Location was very convenient to what I was in town for.

8/10

Excellent

02 Sep 2025

Kari

Na

Business_and_leisure Family

10/10

Exceptional

31 Aug 2025

Amy

Nice, spacious room. Very comfortable and great amenities!

Leisure Family

10/10

Exceptional

31 Aug 2025

Michael

My second time here, and both stays were excellent. Nice large room, very clean, comfortable bedding and linens. And very quiet. I slept very well. 5 stars!

Leisure Friends

8/10

Excellent

29 Aug 2025

Tami

Only thing is a dog smell in rooms.
Allowing dogs in rooms is a mistake I believe
Smell was awful.
Everything else was excellent

Leisure Partner

6/10

Pleasant

27 Aug 2025

Kenneth

We extended our stay by one night. We asked twice for fresh towels and ended up going to the desk to get them myself after waiting about 5 hours.

10/10

Exceptional

23 Aug 2025

Candace

Excellent Customer Service

10/10

Exceptional

21 Aug 2025

Connie

Clean with comfortable beds!

Leisure Partner

8/10

Excellent

20 Aug 2025

Lenore

The first room I was given was not made up. I was politely given another room, which, although it was made up had the door open. The breakfast was less than mediocre.

Leisure Self

6/10

Pleasant

13 Aug 2025

Robert

Room card lock on ice machine is a new low in security for a device that doesn’t make ice when it’s 97 degrees outside.

Leisure Self

6/10

Pleasant

13 Aug 2025

Rodney

Staff failed to respond to specific requests for equipment that was not working. (Tub that wouldn’t drain, smoke alarm which beeped in the middle of the night because it needed a new battery). I finally replaced it myself .

Leisure Partner

10/10

Exceptional

05 Aug 2025

Josh

Staff and rooms are excellent

10/10

Exceptional

03 Aug 2025

Christina

.

Business_and_leisure Self

8/10

Excellent

03 Aug 2025

Ann

Over all stay was good. We had a down stairs room close to the outside smoking area. The Oder could be smelled and noise from other guest out there could be heard . Otherwise the stay was good room was clean and it was convenient to access . Thanks

Leisure Partner

10/10

Exceptional

02 Aug 2025

Tandi

Better than expected

Breakfast was nice. Didn't get to use the pool because it was crowded lol but that just means others were enjoying it which is good! Very comfy bed.

Partner

2/10

Poor

31 Jul 2025

Justine

Avoid room #124

I booked through Hotels.com. We arrived at 9:30pm to check in after a long day of travel and upon walking into the room, were slapped in the face with the almost unbearable smell of mold/mildew. We immediately went to reception who told us this was her last available room. After a few minutes of debating we decided we didn’t want to load the kids and our items all back up in the car and find another hotel this late, and asked if we could have a discount if we stayed. The woman told us we would be discounted 50% if we continued with our stay, we decided to bear the smell for the discounted room price. Upon check out the next morning, I asked the new receptionist to confirm my discount and asked when I should receive the money back on my card. She told me the conversation was noted but that they could not give me the discount because I booked through a third party, after our stay was already completed. I told her I would have never paid that price to stay in that room and that we would have sought another hotel elsewhere had we known we were not getting the discount. There is no way that this location was not aware of the horrible smell in the room and should not have been offering it to guests. She apologized and told me there was nothing she could do. Hot tub was also cold.

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Natosha

We came with another family. We all had a really great time. The pool was nice. The staff were friendly and the breakfasts were convenient. The rooms were spacious and the beds were comfortable. I'd stay here again.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Jameson

Great place to stay when in town for work.

Business Family

10/10

Exceptional

21 Jul 2025

Cynthia

My family and I had a great time enjoying the pool, gym, and spa. Service was great.

Leisure Family

10/10

Exceptional

17 Jul 2025

Verified traveler

great for family

adorable little gem with friendly staff.

Friends_and_family Family

2/10

Poor

14 Jul 2025

Verified traveler

During my short stay I encountered multiple barking dogs not only next door but at one point one got loose and was running up and down the hallway barking. The walls were very thin and the family
Next store we’re arguing and using profanity while their children cried and screamed. No involvement from the staff

Business

8/10

Excellent

13 Jul 2025

Savannah

Bed was a little hard but not to bad! Breakfast was good! Check-in was a bit rough due to the accidental fee of 150, this was the highest I’ve ever seen. But overall good stay

Leisure Self

6/10

Pleasant

10 Jul 2025

Amanda

We really liked the hotel, the beds were comfy, room was clean, staff was excellent. However our car was broken into right outside the hotel at 9 in the morning.

Leisure Family

8/10

Excellent

04 Jul 2025

Patricia

Perfect location for us.

Leisure Partner

10/10

Exceptional

25 Jun 2025

micky

Very nice

10/10

Exceptional

20 Jun 2025

Michael

Great location easy to find. And great food truck area just a block walk away..

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Bruce

Staff was very friendly and property was clean and quiet

Business Self

6/10

Pleasant

09 Jun 2025

Tisha

The pool was pretty dirty and locked at 10 am, kids running in and out of the area and people drinking in the hot tub, jets were broken. People in full clothing. Rooms were okay, that’s about it.

Leisure Self

6/10

Pleasant

09 Jun 2025

Nancy

The staff at

Friends_and_family Family

10/10

Exceptional

26 May 2025

Karen

Great motel for traveling seniors

We are four senior women driving from a concert in Ridgefield WA an hours drive away after midnight. Our instructions to get there were vague. We called to say we were lost and weren't going to make the 1:30 check-in. They not only helped us get there but assured us they would accommodate us. They gave us a late check out the following day no charge and would have allowed us to use the hot tub if we wanted. Our room accommodated the four of us perfectly and was quite large so we were happy! Breakfast was good also

Friends_and_family Friends

2/10

Poor

23 May 2025

Steve

never saw the property and waiting for refund from you. it was not in the location i expectd it to be and we were forced to find lodging elsewhere.

10/10

Exceptional

20 May 2025

Arsenio

Nice and quite place to stay.

Business Family

10/10

Exceptional

15 May 2025

Scott K

Nice clean hotel tucked away in the rural area north of portland. Quiet. Friendly staff. Breakfast included and changed daily!

Leisure Family

10/10

Exceptional

11 May 2025

Harry

Exceptionally clean and quiet. Staff was excellent and morning breakfast room and food quality was great.

Leisure Friends

10/10

Exceptional

03 May 2025

Susan

Would stay again

Our room was clean and the staff was helpful. Stayed one evening. Restaurant’s close and it felt safe.

Partner

8/10

Excellent

02 May 2025

ARTHUR

The rooms were nice and big. They serve breakfast.

Leisure Family

6/10

Pleasant

01 May 2025

IVALEE

COMFORTABLE BUT STILL DISAPPOINTED

I was pleasantly surprised they had a hot breakfast that came with the cost of the room. However, we had a long drive that day and I was looking forward to soaking in a hot bath. The water was hot enough but the tub plug did not hold water. Very disappointed. The liquid bath soap, shampoo and conditioner are in containers attached to the wall, for the shower.... not handy for the tub. The room was clean, beds were comfortable.

10/10

Exceptional

28 Apr 2025

Maureen

Excellent value for our dollar!

Very friendly and helpful staff. Well managed. Impeccable breakfast area and full breakfast. Visiting for several years and always a good experience!

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Robert

Awesome place, right close to everything