Holiday Inn Express Woodstock-Shenandoah Valley

6/10

Pleasant

27 Apr 2026

Samantha

I would do more research the next time I am staying in the area. It was an ‘okay’ stay, the pool was not open(which was expected for this time of year), the gym only consisted of 3 machines & a yoga mat(which given the cleanliness of other places in the hotel I would not touch) the vending machines did not work. The chairs in the lobby were completely stained, I stood to eat instead. The breakfast was good, my kids had choices so that was a plus. There were spots in our bathroom that concerned me for mold factors. For a quick stay it would work, and without kids. Lesson learned.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Michael

This hotel changed our opinion of holiday inns for the best! Property was clean and located very conveniently. There were several places to eat all just a few minutes in any direction, a Walmart and dollar tree right across the street.

The free breakfast was fantastic! Everything was clean. We felt safe the entire time. Definitely would stay again!

Family_with_children

10/10

Exceptional

26 Apr 2026

robert

No complaints at all. Check in was a breeze, the property was very clean and well maintained and the breakfast was much better than expected.

Friends

10/10

Exceptional

24 Apr 2026

Abdiel

Good

Family

10/10

Exceptional

23 Apr 2026

Patricia

Close to places

Partner

4/10

Poor

21 Apr 2026

STEPHANIE

We had booked a king size bed but the first room she put us into was a handicap room. We didn't want a handicap room. The second room was located that all you heard was highway noise. Even though the hotel was not even one third full, she would not put us in another room. Said these were the four rooms allotted to hotel.com and she couldn't change us into another. room. We finally went to the handicap room buttery upset. The next day upon check out the manager apologized for the girl not accommodating us. Said he would train her better. BEWARE

Partner

10/10

Exceptional

20 Apr 2026

Erika

Our room was nice and the jetted tub hit the spot for a much needed relaxing getaway. The staff were very friendly, the hotel is in a very convenient location with multiple places to eat right around you. Also right off of the exit.

Partner

10/10

Exceptional

18 Apr 2026

Tanya

This hotel must have been renovated because most of it is very nice. Our room however had a torn shower curtain, the walls had some bad spots, and the road noise was louder than usual, but overall very comfy.
Their breakfast was awesome, including the cheese omelets and fresh fruit.

Partner

10/10

Exceptional

18 Apr 2026

Lindsay-Leigh

Staff was friendly even with a late night check in. Breakfast was plentiful in the morning. Easy on and off the highway for a pit stop.

Partner

10/10

Exceptional

12 Apr 2026

Lori

It was quiet, room clean and quick check in.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Amy

Pro: check in was super easy the lady at the desk was so kind so late at night. The breakfast was great, so many options and everything we had was fresh. We were exhausted and our children beyond past bedtime.

Cons: our room smelled like the toilet had backed up if you get what I’m saying 💩 , the kids had already passed out on the bed before I came back from getting our suitcases. I took another trip out and got the body spray to help mask the smell until I also passed out. We could have complained but with only a few hours and limited rooms we decided to turn in. The sink in the bathroom also did not drain properly, not a huge issue but it filled up very fast and took a very long time to drain.

Family_with_children

10/10

Exceptional

30 Mar 2026

Bijesh

Property was giood

8/10

Excellent

30 Mar 2026

Tony

Breakfast was good, staff cheerful, clean room, well lit. Our handicapped room had walk/roll-in shower and seat, two chairs, and elevators. Walmart nearby. Restful overnight stay. Would stay here again.

Partner

10/10

Exceptional

16 Mar 2026

Devin

Best breakfast we had in a while for a hotel.

10/10

Exceptional

15 Mar 2026

David

Overnight stay was great, clean room and easy parking

Partner

10/10

Exceptional

13 Mar 2026

Christopher

Clean room, clean hotel, friendly staff, good breakfast, and restful sleep. Good Italian restaurant across the street.

Family

10/10

Exceptional

27 Feb 2026

Christel

The room was beautiful, the breakfast was delicious. We love that hotel.

Family

10/10

Exceptional

27 Feb 2026

Stacey

Room was very clean and comfortable.

Partner

10/10

Exceptional

06 Feb 2026

David

Clean and great staff

Business Self

10/10

Exceptional

19 Jan 2026

Michael

Very accommodating staff. Clean, simple. No issues. I didn’t have the breakfast.

Self

10/10

Exceptional

10 Jan 2026

Derrick

NA

Business Self

8/10

Excellent

06 Jan 2026

irene

Very good

Leisure Family

10/10

Exceptional

03 Jan 2026

Salvatore

Great hotel I am always recommending the hotel.

Leisure Family

10/10

Exceptional

03 Jan 2026

Salvatore

This is an excellent hotel, everytime we drive to Tennessee or Florida this is the hotel we always stay at. The staff is awsome the rooms are big, roomy and very clean.

Leisure Family

6/10

Pleasant

02 Jan 2026

Ernest Pellin

The room was fine however, the breakfast left a lot to be desired. The coffee machine was broke. They brought in a Keurig, which was broke. The waffle machine was broke and the cooler that has I’m assuming yogurt and cream was also broke. Breakfast was poor at best.

10/10

Exceptional

30 Dec 2025

Moises

Great hotel! No complaints at all for our room.

There is plenty of breakfast, but whoever cooks it needs to give it a little more attention as my food was surely undercooked.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Nataliia

Very clean hotel, friendly staff, and a surprisingly varied breakfast. Great experience!

Leisure Family

8/10

Excellent

27 Dec 2025

Kelly

Decent room, comfortable bed, my only complaints really were that the clock didnt work & the blinds didnt fully cover the window and it was quite bright in the room despite trying my best to block the light and the lights from the parking lot/road were shining into the room, bathroom is okay needs some updating, lobby is nice and breakfast was good.

Leisure Family

6/10

Pleasant

22 Dec 2025

Terrence

Checking was quick and room was clean and well kept

Business

10/10

Exceptional

22 Dec 2025

SOPHIE

Very nice stay

10/10

Exceptional

02 Dec 2025

Lora

Rooms were clean. Pleasant and professional staff. Good breakfast.

Leisure Partner

8/10

Excellent

01 Dec 2025

jeffrey

DIRTY TOWEL ISSUE WAS RESOLVED TO MY SATISFACTION

Partner

10/10

Exceptional

29 Nov 2025

Ann

Management was very helpful accommodating us with a room close to an exterior door due to our physical limitations.

Partner

10/10

Exceptional

23 Nov 2025

Jennifer

Room was very clean, staff was friendly and welcoming. Hot breakfast was very good.

Partner

10/10

Exceptional

18 Nov 2025

Brenda

Room was nice and clean, fast and simple check in and out. Simple to get to, close to interstate

Leisure Partner

10/10

Exceptional

16 Nov 2025

Chao

clean room

10/10

Exceptional

09 Nov 2025

Kathy

Excellent hotel. Rooms were clean, food was good. Staff was great.

Leisure Partner

10/10

Exceptional

08 Nov 2025

rosemary

I always stop at this hotel on my way down to my son’s home in North Carolina. I feel safe and am very familiar with the places around the area. The rooms are always spotless. It’s convenient as it’s right off the highway.

Leisure Self

10/10

Exceptional

04 Nov 2025

Curtis

Nice room

8/10

Excellent

02 Nov 2025

Francisco

Good

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Karen

Self help Breakfast was easy to manage, had good choices. room clean, and staff helpful

10/10

Exceptional

29 Oct 2025

Theodore

Overnight stay, was clean and comfortable.

Friends_and_family Family

8/10

Excellent

23 Oct 2025

Jean

The rooms were clean and the staff was responsive. Bad Coffee and no non- pork options for breakfast.

Leisure

8/10

Excellent

23 Oct 2025

Eric

Nice Hotel But Questionable Service

We had a great stay and the condition of the hotel was very good. I only rate the Service as Average, however, because the person at the desk when we check out said she could not give me a paper copy of my receipt because I had made the reservation thru Expedia and she didn't have access to it. I stayed at 7 Holiday Inn Express hotels on this trip and this is the ONLY one that would not provide me with a copy of my receipt. If what I was told is true, and I have my doubts, then the procedures need to be changed so that the hotel can provide guests with copies of their information if they request it.

Partner

8/10

Excellent

20 Oct 2025

Viorica

Good

Great overall. The only problem was the noise from the highway and the dirty tub.
They have an amazing breakfast and breakfast area is clean and well organized. There is good coffee and tea in the lobby available at all times. The bed and pillows are comfortable.

Friends_and_family Family

4/10

Poor

20 Oct 2025

Franklin

The room was located on the first floor, which is under the hill of the building. The room smelled very musty and almost moldy. It was very dark in the hallway and also musty smelling. The bathtub and the bathroom itself needed to be updated and felt very dark with minimal lighting. The bathtub was very slick from many years of use. Definitely had to hold on to the safety bar to get out of the tub after showering. The whole room itself was outdated and very dark inside. Going to the second floor for breakfast was OK. The music in the check-in area and breakfast area was too loud along with everyone chatting in the breakfast area. Made for a lot of noise. The breakfast was satisfactory. I read the reviews from others who had stayed at this facility and I expected more from my stay and from the condition of the hotel. This hotel was not one I would ever give an eight rating to. I would’ve given it a five. Maybe the rooms on the second through the fifth or sixth floor are nicer. But the room we were given was not clean enough nor what I expected from the reviews on the website.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Brian

This trip everuthing wss great

10/10

Exceptional

19 Oct 2025

DOMINIC

Clean room, quiet, great location, right off the highway, adequate breakfast

Partner

10/10

Exceptional

18 Oct 2025

Gay

This is a good place to stay when traveling through the area. The room was clean and bed was comfortable. The staff were friendly and helpful ! We will definitely stay here again!

10/10

Exceptional

14 Oct 2025

John

.

Business_and_leisure Self

10/10

Exceptional

12 Oct 2025

Debra

Overnight stay

Good breakfast

Partner

10/10

Exceptional

10 Oct 2025

Kari

Breakfast was wonderful!

10/10

Exceptional

10 Oct 2025

Amy

Perfect for an overnight mid trip.

Leisure Partner

8/10

Excellent

08 Oct 2025

Eric

Shower was very low water

Business

10/10

Exceptional

08 Oct 2025

Melisa

Very clean room, good breakfast and English speaking staff

Leisure Partner

10/10

Exceptional

02 Oct 2025

Patrick

Awesome

Leisure Partner

4/10

Poor

30 Sep 2025

Erami

In general not a bad stay, but the staff was particularly resistant to helping me with an early check out without penalty. At check in on Friday there was an error with the checkout date which was incorrect. We were to checkout on Sunday, but were told it was Monday. Needless to say all I was looking for was not to be charged for an extra night that was never in play, The final decision which I deemed unfair, & poor customer service was to charge me a $40 early checkout fee. I think we can agree that they still had the room available for someone else where they made money, on top of the fee they collected from me. I do not intend for this location to be a future consideration for a stay.

Leisure Family

10/10

Exceptional

30 Sep 2025

Paula

Clean

Friends_and_family Family

8/10

Excellent

29 Sep 2025

Carol

Clean

Partner

4/10

Poor

29 Sep 2025

sara

The door was open when I got to the room, the light flickered the whole time, the coffee pot didn't work and the refrigerator didn't keep my things cold.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Frederick

Very nice and helpful staff

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

Jeffry L

Clean rooms and very good breakfast. Extensive selection.

Leisure Family

10/10

Exceptional

23 Sep 2025

William

Very nice definitely will be my first choice if I’m back in the area

Business Self

8/10

Excellent

21 Sep 2025

Ronald

The rooms were good, but not without issues. Power outlets and USB ports that did not work. The breakfast was good, along with the coffee available 24/7.

10/10

Exceptional

17 Sep 2025

enrique

.

10/10

Exceptional

16 Sep 2025

TIMOTHY

Very nice

Leisure Self

10/10

Exceptional

07 Sep 2025

Glenn

good

Business_and_leisure Self

8/10

Excellent

06 Sep 2025

Kevin

The hotel was decent. For the price, I expected a better breakfast, although made it work for us. I'd suggest adding some chicken options or turkey sausage for breakfast as a variety. The pool was open however it appeared to be low in water level. We only stayed 2 nights so we did not have an opportunity to try it out. We booked this hotel since it was 38 minutes drive from Lurray Caverns. I think it may have been higher priced due to the holiday weekend, however it worked for us compared to the high amount closer hotels to Lurray was charging. As others have mentioned, there is a huge spider web near the front entrance right side of the hotel. I'm not sure if they are keeping it there to preserve nature, or they just never noticed it. Overall the check in was great, we arrived very late on a Friday night and the receptionist was very friendly and provided us suggestions/attractions near the area. The tub in the room needs a refinishing as there are some brown scratches near the drain. The room had some odor in it, however once we turned on the AC the smell went away. It came back when we left for the day and the AC was off again. I'd suggest to the hotel staff to leave it on prior to a guest arriving. Or maybe identify where the root cause of the smell is coming from. There is many local restaurants around the area to eat near the hotel.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Tami

Stay here

Great place to stay! Very clean, awesome staff. Great location. Will definitely return.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2025

Naomi

We had a good experience at HIE Woodstock-Shenandoah. It was conveniently located for a midway meetup. The staff was friendly, kind and very helpful.

While the hotel appears to be a bit older version of HIE it was clean and in order, we had no issues.

Leisure Self

10/10

Exceptional

03 Sep 2025

Pedro

Nice

Business_and_leisure Family_with_children

8/10

Excellent

03 Sep 2025

Elizabeth

The only thing I would change would be not to use liquid eggs on the buffet

Leisure Partner

10/10

Exceptional

02 Sep 2025

Mary

Nice place for a retreat

Relaxing, convenient to I-81, good breakfast, comfortable, friendly staff, just what we needed for a two-day get-a-way from the big city (DC).

Partner

10/10

Exceptional

28 Aug 2025

Benjamin

Located right off I 81

Leisure Family

10/10

Exceptional

24 Aug 2025

Amanda

Good times

Room was clean, bed not as comfortable as expected, tv signal was choppy and not much watching options. Would stay again

Partner

8/10

Excellent

17 Aug 2025

Stacy

It was quiet and clean

Leisure Family

10/10

Exceptional

16 Aug 2025

Larry

Food options were not the best. No scrambled eggs, no hard boiled eggs, Cheese omelet was very over cooked.
I was disappointed.
Everything else was fine.

Friends_and_family Family

8/10

Excellent

15 Aug 2025

Theresa Angelica

The staff was amazing, but there were frequent times when no one was available for assistance. The hallways, and entrance itself were covered spiders, spiderwebs, and other bugs. The room was beautiful, and comfortable, but there was some unknown dried substance on the bedroom door, and the jetted tub had a spider corpse and a thin layer of dust in it. I had also decided to use the laundry room, and it had an odor to it that was difficult to withstand. The ceiling at most parts of the room and building seemed to be falling apart. I would stay at this location again, as the bed was clean and comfortable, and the staff was great, but I am very cautious about cleanliness.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Daniella

Needs updates

The bed was clean and comfortable. Breakfast was ok. Service was not that great, I expect people at reception to greet with excitement, it wasn’t the case (maybe a “welcome” or “good morning” rather than “how can i help you”. The hotel really needs renovation, rooms are very old and outdated.

Business

10/10

Exceptional

09 Aug 2025

Dahlia

Love the place

This hotel is pretty. The carpeting looks new and fresh. The lobby is cute. Free breakfast is not bad. Highly recommended.

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Jon M

Great stay

8/10

Excellent

05 Aug 2025

Robert

clean and nice

10/10

Exceptional

31 Jul 2025

Darian

The gentleman at the front desk was very friendly and helpful.

Leisure Self

8/10

Excellent

27 Jul 2025

Charles

The stay was good the only thing the exhaust fan is really loud.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Melanie

Friendly staff. Clean modern facility

Leisure Family

10/10

Exceptional

09 Jul 2025

James

Awesome. Highly recomend

Business_and_leisure Family

8/10

Excellent

07 Jul 2025

Carol

Very nice place to stay. 3rd visit

Partner

10/10

Exceptional

07 Jul 2025

Marvin

nice and quiet, next to a lot of establishments. Fire works were in front of the holiday inn as well huge bonus

Leisure Partner

10/10

Exceptional

06 Jul 2025

Chelsie Susanne

The view from the front lobby door to the mountain range

10/10

Exceptional

06 Jul 2025

Amanda

I adore this area! Close to vineyards and the staff is so wonderful!!

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

robert c

Would stay again

Family

10/10

Exceptional

03 Jul 2025

Natalie

A quick stop but the staff were so friendly and the room was comfortable

Leisure Family_with_children

8/10

Excellent

02 Jul 2025

Kim

Very nice rooms, good breakfast.

Leisure Family

10/10

Exceptional

30 Jun 2025

Salvatore

Great hospitality and excellent service from staff and services.

Leisure Family

10/10

Exceptional

29 Jun 2025

Jody

The beds were so comfortable!! Very quiet, even though you are right off of 81.

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Paul

Great

10/10

Exceptional

23 Jun 2025

Lisa

Easy access to highway. Lots of places to eat. Friendly staff.

Partner

10/10

Exceptional

15 Jun 2025

Tyler

Clean and great breakfast

Business Family

10/10

Exceptional

09 Jun 2025

Glenn

Property is very well taken care of. Check in is quick and efficient. Staff is very courteous and helpful. Room is very clean and tidy.

Business Self

10/10

Exceptional

21 May 2025

Brian

Easy check in, friendly staff and very clean.

Leisure Partner

Holiday Inn Express Woodstock-Shenandoah Valley

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