Crowne Plaza Shanghai Noah Square

China , Shanghai
SHANGHAI, No 1699 Jin Sha Jiang Road
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50 reviews shown

10/10

Exceptional

05 Mar 2026

Alison

Business friendly and above expected

Business

10/10

Exceptional

12 Sep 2025

Winston John

The hotel was perfect as it hosted the conference I was attending. It was only two stops on the metro from a huge shopping mall with lots of food choices and only 40mins from the Bund for sightseeing.

Business Self

10/10

Exceptional

09 Jun 2025

Saskia

Friendly. Nice hotel.

Business

2/10

Poor

11 Dec 2024

abdessamad

The stuff is horrible at the front desk ( I paid for 3 adults and they gave me a hard time checking in to the hotel. They wouldn’t give a room that have 3 beds. They kept insisting to purchase an extra room. After hour la of negotiations… they gave a room that have only 2 beds. This hotel is a big NON NO For anyone that want 3. Beds.
Over all I will never come back to this hotel.

Business Partner

6/10

Pleasant

24 May 2024

ALEJANDRO

No toilet paper on bathroom. Dirty & Old Carpet. Connections for computers and mobile devices outdated.
fridge empty, why have it? Bar attendance worst location within hotel, unconfortable seats, personel with limited English, difficult to communicate.

Business_and_leisure Self

10/10

Exceptional

13 Dec 2023

Ian

I have stayed at this hotel 3 times now and have never been disappointed, it is very comfortable, ideally located and the staff are great. Thank you

Business

10/10

Exceptional

18 Aug 2019

Just

Beautiful hotel with best service!

Great hotel a beautiful location. Incredible service, absolutely great helpful staff!!

10/10

Exceptional

29 Apr 2019

Paul

A Breath of Fresh Air

Nice, comfortable place not too far from Hongqiao airport. Had been staying in a local hotel chain that smelled horribly of smoke and had a concrete slab for a mattress, so we decided to transfer to the Crowne Plaza instead. It was literally a breath of fresh air. Even though it was a 40-45 minute Didi/taxi ride away from the more touristed parts of the city, my wife and I still would have like to stay here another couple days.

Partner

10/10

Exceptional

25 Feb 2019

Kirsty

Amazing hotel with the best bed ever!

I travel to this area for business quite frequently, and I must say - I do love this hotel! From the smell when you walk into reception (it smells amazing!) the decor throughout the whole hotel, the friendly & very helpful staff, the rooms are amazing! Great range of toiletries, the biggest bed ever which is extremely comfortable, the buffet breakfast has a great choice too. To be honest I could go on! The only things I haven’t had time to use are the pool & the fitness centre but my colleagues who use this have never complained.
It is close by plenty of restaurants and shops, and close to the metro.

I would 100 percent recommend this hotel.

10/10

Exceptional

23 Dec 2018

Verified traveler

Nice location and service. Breakfast is good and enough choices.

8/10

Excellent

12 Jul 2017

Verified traveler

Shanghai Business trip hotel

Good modern hotel.

8/10

Excellent

17 Apr 2017

peter

Stayed in newly furnished top floor room. Nice breakfast and friendly owner.

Family

10/10

Exceptional

07 Mar 2017

Jonathan

Better than I anticipated

Cozy place with nice service

10/10

Exceptional

11 Feb 2017

Jason Marc

great hotel

We were only there for a few hours as we had just flown back to China. Excellent room and breakfast.

Partner

10/10

Exceptional

06 Dec 2016

Karen

Good hotel

Pretty good for having o be far away from home on business

10/10

Exceptional

08 Nov 2016

BEI

Location, value, details

prime location for airport, nice deco in pulic areas with taste, best gym I have been, room a bit dated but clean and acceptable. Reception always busy with queues requiring more hands

8/10

Excellent

06 Nov 2016

Omer

Recommended!

Great hotel, great condition, nice staff, good price

8/10

Excellent

11 Apr 2016

SUNG EUN

Nice to stay near by Hongqiao Air port

I had to stay at Shanghai cuz of missing flight. And The Crown plaza Noah was close to Airport and quite pleasant to stay. Only one thing of room service food was not so good ( Veggie curry and Singapore style noodle were not accaptable...we couldnt finish none of them) - Anyway overall, staying in Crown plaza was nice!If i have to stay near by Hongqiao airport I will stay again here.

Family

8/10

Excellent

07 Apr 2016

Jin Jeong

Not happy about the invoicing and finance policy. I am not able to get a tax receipt and was advised to make the reservation directly with the hotel. The hotel management doesn't even bother to address my concern. Had similar booking thru online payment for my other stay at different hotel and did not have a single issue pertaining to tax receipt from hotel.

6/10

Pleasant

28 Mar 2016

Air conditioner can be set to 26 degree or off. No other option.

Partner

10/10

Exceptional

11 Mar 2016

Verified traveler

Very nice hotel, enjoyed the pool

Very nice to have a plate of Fruit on arrival. Delighted with the services and the nice swimming pool.

10/10

Exceptional

25 Feb 2016

Rene

A good 4-star hotel

The hotel is clean and we had a comfortable room. The room was spacious, we were comfortable inviting 2 guest in the room for drinks and snacks. The bed was comfortable, large bathroom, good supply of towels, etc. The hotel is 5 minutes from a subway station. There is a Starbucks next to the hotel. The pool is very nice. We would go back there again.

8/10

Excellent

16 Feb 2016

Bradley

Crowne Plaze - Hongqiao area

Hotel was very nice overall, but there is no way to moderate the temperature in the room. My family had two separate rooms and both rooms stayed at 26 at all times despite the A/C being on high and set at 19. The front desk said there was nothing they could do about the issue. It made the entire experience less than what I would have hoped for at the hotel.

Family

10/10

Exceptional

02 Dec 2015

Verified traveler

Hotel service and staff were excellent. The room was clean and comfortable. Breakfast was good and had lots of options. Starbucks, Burger King and Bank of China (money exchange) next to the hotel. Metro at the mall was close and super easy to navigate. Also close to Hongqiao airport, maybe too close for taxi service. I think our taxi driver purposely drove in circles to get a higher fare.

Family

8/10

Excellent

01 Dec 2015

Matthew

Mostly good

Hotel is of fairly new construction and staff is very helpful and friendly. Concierge helped me buy a ticket for high speed train to Hangzhou for RMB$30 service fee which was a steal for not having to line up at the train station, nor to get there early to do so. Lots of subway construction going on around hotel, but such is life in Shanghai. I would have given it 4.5 stars had it not been for the fact that: Heater in room was set so high it could not be adjusted downwards; TV Volume was real high and could not be adjusted lower, and lastly, while I got a non smoking room, i could smell cig. smoke walking down the hallway of the floor. And yes, there was a boat in front of the building!

10/10

Exceptional

17 Sep 2015

Bal

Great Hotel -Good Location

Stayed for three nights on my business trip in second week of September 2015 on the 10th Floor.
Room is very large, very clean, in room amenities excellent.Staff are very helpful and always trying to help even if some of them have English language issues.Break fast buffet is very large with a wide variety.More Asian spread than western but did not trouble me.Used Gym which once again is in great condition.

Considering the price, service and overall quality, would surely stay again if i return to Shanghai.

8/10

Excellent

13 Oct 2024

Verified traveler

Ok very good hotel but strange that english is not mastered at the desk.
Second black point is why visa internal gold is not working

Business

10/10

Exceptional

27 Aug 2024

Eun Kyung

전체적으로 청결하고 특히 침대와 베게가 편안해서 출장중이었는데 꿀잠 잤어요^^

Business

2/10

Poor

12 Nov 2023

Sylvain

Enregistrement chaotique personnele ne comprenant pas l'anglais
Réveil avec des bruits dans le couloir à 6h 00 un samedi
( due a une compétition de danse )

Business

8/10

Excellent

10 Dec 2019

Verified traveler

在地铁站和中环线附近，交通方便。服务大至到位。酒店内有不错的西式日式粤菜和本帮菜餐廳。可能这酒店已开业好几年，装修有点旧了，洗澡淋头的水力也比較弱。

Business

6/10

Pleasant

08 Dec 2019

Clemence

So so

The room temperature never went under 25°C which made a really uncomfortable stay. Other than that, the hotel is quite nice but old.

Business

8/10

Excellent

28 Sep 2019

Verified traveler

近地鐵站，有24小時健身室

8/10

Excellent

21 Sep 2019

willy

酒店有心做更好，基層員工未能支持

6/10

Pleasant

08 Aug 2019

ayumin

海外のホテルで英語が通じず困ったことはなかったのですが、ここはほとんど英語が通じず。片言の中国語と筆談になってしまい、急ぐ際には困りました。ただ、出がけに急な雨で傘を取りに戻ろうとした際、傘を貸してくださり、優しさは感じました。

Business Self

6/10

Pleasant

17 Jul 2019

Wai Shan

Disappointed

Overall is ok except the booking problem between the hotel and hotel.com, I was booked with 3 King bed rooms, however, the front desk girl told me hotel.com book us at twin beds rooms, I was suprises and disappointed cos this is the first time I book rooms via hotel.com had problem. At last, the manager provide 1 king bed room only.

8/10

Excellent

04 Apr 2019

Tsun Yin

a bit far, but good service

location is a bit far from CBD, but service is good

8/10

Excellent

13 Mar 2019

Verified traveler

酒店提供住户雨傘居然須另附一百人民幣壓金,而且傘都是故障品

Business_and_leisure Self

10/10

Exceptional

10 Dec 2018

Verified traveler

출장으로 머무름

좋았음

10/10

Exceptional

06 Nov 2018

David

Ett suveränt hotell!

Jag väljer alltid detta hotell när jag åker till Shanghai. Jag kommer även att rekommendera er till mina vänner.

8/10

Excellent

18 Jun 2018

Donald

不錯的酒店，附近商場、地鐵。
離市中心略遠。

10/10

Exceptional

18 Jun 2018

Siu Wing

不錯酒店，服務好

前台工作人員很帶禮貌，當天幫我辦入住的美女，免費升等客房和詳盡介紹酒店的設施，附近走路幾分鐘有幾個大商場，吃飯完全多元化！下次到上海會再入住！

10/10

Exceptional

15 May 2018

kevin

交通方便的好飯店

舒適的住宿環境與親切的人員服務,精緻的餐點與便利的交通.每個環節都能讓客人有賓至如歸的感覺~11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

8/10

Excellent

06 Apr 2018

Verified traveler

空調噪音稍大

Family

8/10

Excellent

02 Apr 2018

Sandy

It's a nice hotel. You can enjoy your trip inside the hotel or just the nearby shopping mall.

8/10