Name: Shangri-La Country Hotel
Address: P.O.Box 262, Modimolle, 510, ZA

10/10

Exceptional

25 Dec 2025

Tracey

Amazing staff. Thanks

Business Friends

6/10

Pleasant

26 Aug 2025

GINIE

The room was extremely cramped with no bedside lamps. Room was very dark.

Outside area dusty and unfit for use.

Partner

4/10

Poor

29 Dec 2023

Rebotile

Wouldn’t recommend for a couples retreat

Our room had sand and didn’t seem like it was prepared properly before our arrival. Also didn’t have an iron and ironing board. They told me I need to pay one of their staff to iron my clothing for me.

Partner

4/10

Poor

12 Oct 2023

Fortecare

Rooms are old and uncomfortable, beds need to be replaced, equipment is broken and not replaced.
Staff are very friendly and helpful, but our overall view of the facility was of poor quality.

Business

8/10

Excellent

13 Feb 2022

Ina

We had a very nice time, thanks to Alfred the manager and Holo, our bartender, waiter.
We had an unpleasant experience with other guests, that did not adhere to the rules, but Alfred immediately made a plan, which made the evening very pleasant.
Holo has been so friendly and gave us superb service throughout the evening and at breakfast.
It is really such a beautiful place.

Partner

8/10

Excellent

21 Jun 2021

Anthony

Shangri-La

Beautiful hotel, friendly and accommodating staff. Possibly in need of a few fresh ideas as they appear to be operating on a model that was relevant and successful about 15 - 20 years ago

Partner

8/10

Excellent

23 Mar 2021

JM

Lovely spot in a quiet hidden away from town hussle and bustle. Friendly staff all round.

Partner

10/10

Exceptional

15 Feb 2021

John

Great awesome amazing! Every superlative deserved

We had an awesome stay. The staff were all amazing and friendly and were available to our every need
Special mention of thanks to Andrew who made us feel like royalty.

Partner

10/10

Exceptional

15 Feb 2021

Jay

Close to home getaway

A bumpy start with our initial room experience. The response and reaction from Mapula ( the manager) in particular was outstanding and I am very thankful and appreciative of the effort that was made to ensure our stay was a fun one.

The staff are excellent, the food was great. Very relaxing time indeed.

Partner

10/10

Exceptional

09 Jan 2021

Yolandi

A holiday to remember

We celebrated our anniversary and they made everything so special on the day.... The place is so relaxed and quite and you can really relax with the person you love. We enjoyed our stay from day one till the last day. Was very sad to leave. Will definitly recommend them and come back some day....

Partner

8/10

Excellent

26 Dec 2020

David

xperience

The stay was awesome.
But for a 4star rating, the condition of thee bed is in a terrible state. New quality beds needs to be purchased. 2 days later and I still have lower back pains.
Service at restaurant was not up to scratch but was sorted after Manager assistance.
But lovely overall experience and would love to go back.

Partner

8/10

Excellent

18 Nov 2020

Luvuyo

Jungle heaven

The staff was very helpful and friendly.. The place is a jungle heaven.. Loved it

Partner

8/10

Excellent

15 Nov 2020

Annari

Slightly diappointed

We experienced good hospitality. The room was clean and the service friendly. The mattress however, was shocking. It was absolutely warn out. The breakfasts were good, we had supper on Saturday evening and the eisbein was fridge cold in the middle. They had it watmed and replaced our sides and gave us discount. On Friday evening the hotel was fille with lively clasical music but the rest of the weekend they only played african music. It just didn't suit the surroundings... On the website they show a beautiful clean tennis court and volley ball area, which is now actually overgrown and not useable. The gardens need attention. The grass wasn't even cut where our room was.

Partner

8/10

Excellent

17 Feb 2020

ANTHONY

he bad and the good

We were allocated, most probably the worst room available. Room 15 is extremely small, it really is a concocted room. The mattress was overused and hollow and extremely uncomfortable. The toilet kept on running through the night, very disturbing. Although the hotel knew that I am a diabetic, no sweetener were supplied.

They further allocated our spa booking to another couple with the feeblest of excuses. We were supposed to go in 10h30, but were moved to a 12h15 slot, which inconvenienced us, as we had other arrangements which we had to cancel.

Positives:
1. Joey was very professional, friendly and accommodating in moving us to a far better room with a proper mattress;
2. Special accolades to Alfred. He was the star of the staff. He arranged the spa treatment to be moved to the new slot. He really went the extra mile in arranging for us to watch the rugby Saturday afternoon, even when they had a problem with their power supply. His service gets a 10/10.

Partner

6/10

Pleasant

13 Jan 2020

Roith

Shangri-la past its best

Shangri-La is an old place and it shows. Our room was dark and smelly musty. Also the carpets were dirty. The gardens however were lovely.

Friends_and_family Family

10/10

Exceptional

18 Mar 2019

GF

Fabulous

Fantastic stay

10/10

Exceptional

30 Jan 2019

Klaas

Bed Quality

The place is divine, the challenge is the bed quality, the Hotel should replace the bed

10/10

Exceptional

23 Dec 2018

Lisang

Amazing

Amazing with clean happy and welcoming staff

Partner

6/10

Pleasant

12 Feb 2018

Devashni

Satisfactory visit

Reception staff very unfriendly and no people skills. Carpets in the room was filthy. Baby cot was dirty, I made them clean it with soap and water. They had a dirty torn sponge as a mattress. Grounds where very neat and tidy and gardens beautiful. Breakfast on Sat was good. Food and waiters helpful. Sunday food was terrible. Lacked flavor and taste. We where required to pay for our cappuccino as it was not part of the breakfast buffet yet on Saturday we got it with breakfast. We did speak to the manager and he did not have much to say. All cups where even smelling eggy as well as plates.this was my put off not to return to the establishment.

Family

10/10

Exceptional

02 Feb 2018

Amelia

I thought it was good value for money! The atmosphere was stunning and romantic as well as the food were very good! I visited the lodge more than 10 years ago and just loved how management had changed the hotel! A good place to spend Valentine’s Day!

10/10

Exceptional

03 Jan 2018

Verified traveler

the stay was amazing and the welcome and service we got was excellent

Partner

10/10

Exceptional

05 Jun 2017

Ralf

Name is fitting.

Beautiful location - the name is fitting.

Family

10/10

Exceptional

26 May 2017

Verified traveler

Out of this world experience

Amazing

Partner

10/10

Exceptional

02 May 2017

ME

Relaxing break-away. Excellent food and service.
Value for money

Partner

4/10

Poor

28 Dec 2016

Nelisiwe

Check-in was quite awkward because the guy at reception initially checked us in at room 14 and after being called by a lady at the back office, he then changed us to room 43. Concerned about this sudden change which was not even explained, I asked the guy what the change was all about. He said his manager instructed him to change us to room 43. And that to him room 43 was the better room. Room 43 looked like it had not been used in a very long time, this was evidenced by the dust and mosquitoes in the bathroom shower cover. The carpet was quite dirty. There was no telephone to call in room service. There was no fridge and no microwave although the design in the room suggests that there should. It left us wondering if we were no moved to 43 because of all these things were missing there and wanted to reserve 14 for other people. Breakfast was good but all other food purchased from the menu was far from impressive. A mexican pizza for example that I ordered was with no jalapeno and this was not even explained by the waitor. The carbonara pasta was also quite bad I must say. the setting of the hotel is in quite tranquil surroundings however we were woken up in the morning by garden services staff as I believe room 43 is right next to the toolsroom. From about 7am, they were walking right infront of our room and chatting to one another.

Partner

8/10

Excellent

20 Aug 2016

Ntate Sithole

What a getaway!

Amazing

Partner

4/10

Poor

13 Jul 2016

Leon

Not worth 4 stars

Poor reception , poor room condition , good food but very expensive , good immediate surroundings. Not able to charge my cellphone . Main building smells very smoky

Partner

6/10

Pleasant

27 Jun 2016

Verified traveler

The food was the only let down...and service. Room service was a nightmare. Everything else was great

Partner

4/10

Poor

17 Jun 2016

Verified traveler

Second time unlucky

Our second stay were a disaster. We booked and pay for a luxury room they gave us a standard room. Complaining didn't help. There were no water in bathroom. The breakfast were served late and the standard of the food were not good. We were terribly disappointed because location of hotel is nice

10/10

Exceptional

16 Jun 2016

Emiliya

Calm and beautiful romantic place

Spacey bungallows - perfect bed. I personally did not like the shower - only showers from the top and no moving shower. But calm and very beautiful place - feels in the jungle, big walking area with animals and wild nature and interesting gardens. Spa center, pool - averything you need to relax. Also good for children. Good restaurants, perfect breakfast. There is a braai restaurant where you sit around the fire and watch the meat getting ready. Really nice place - we will go again. Only deception - no decent coffee.

Partner

8/10

Excellent

06 Jun 2016

Verified traveler

Not Bad

We generally enjoyed our 1 night stay. This was a stop over en-route to a game lodge and used this hotel to break the long drive. I would recommend their dinner this was by far the treat of our stay. Great dining experience, great atmosphere and amazing food.
The general areas of the hotel were beautiful but when you get into your room there is much to be desired. Very dated decor and in a serious need of an upgrade. The bathrooms especially need some work.

Partner

10/10

Exceptional

03 Feb 2016

William

William

The stay was good, the service was excellent and the staff was friendly and helpful. we enjoy the place, the garden was magnificent and the place homely.

Partner

4/10

Poor

03 Jan 2016

Verified traveler

Staff needs training. Aircon did not work and buckets were placed under the aurcon for dripping water. Linen had a urine stain on it and had to be replaced. Tea was served (in a teapot) and was cold.

6/10

Pleasant

01 Jan 2016

JESSICA

peace of mind

my friend and I enjoyed our stay at the hotel especially the beauty of the hotel it blow us away, I call it a peace of mind. john the waiter at the restaurant and the dinners table good service

Family

10/10

Exceptional

21 Dec 2015

Retired t

Beautiful gardens. Very restful and tranquil.

Thoroughly enjoyable although WiFi was very limited as was restaurant menu. What was available in the restaurant was good standard.

6/10

Pleasant

30 Sep 2015

Verified traveler

Experience at Shangri-la

They food is delicious. We enjoyed their breakfasts and dinners The staff is friendly and helpful. We enjoyed staff hospitality The rate that we were charged was too high for the place. They must change beds.

I can recommend Shangri-la for functions such as weddings.

Partner

8/10

Excellent

05 Sep 2015

Maureen Phalala

paradise hospitality

My daughter and I enjoyed our stay. The environment was peaceful and quite away.The food was something close to paradise... The staff is veryyyyy pleasant, friendly and professional. Absolutely will make a repeat visit.

Family

8/10

Excellent

20 Aug 2015

Ddavid

Pleasant stay but lacks guest information on facilities at the hotel and what is available to do nearby . Good breakfast and friendly staff .

Partner

8/10

Excellent

05 Jul 2015

Jacobus

Snymans

we realy enjoy our stay,food also very good

Partner

10/10

Exceptional

05 Jul 2015

Levina

Awesomely stunning place

We had an absolutely awesome time at Shangri-La. ..the place and surrounding areas are stunning. ...Thanks to Thabo very helpful dude. ..and the rest of the staff was great. We enjoyed our stay indeed.

Partner

6/10

Pleasant

08 Jun 2015

Verified traveler

Very Good stay

We had a very comfortable stay and would highly recommend it! Breakfast was exceptional. Very good value.

Family

6/10

Pleasant

21 Apr 2015

Verified traveler

Country

For peace and quiet, this is just the place.Though the bathroom was truly dated for a \"presidential suite\" though country there are a few enhancements they can do to give it that 4* finish especially the shower curtain, the kitchen at breakfast ran out of bacon and sausages during the breakfast service and we have to specially request them for our meals, the decor in the living areas is well tasted and the gardens are just gorgeous, the gravel road is by far the bumpiest I have ever experienced I perhaps suggest they attempt to smooth it over or fill it with softer sand to cover the groves the entire 3km, the in room dining is AWESOME, their burgers are just world class, our room also had a private jacuzzi which is the star of the room type, the staff were friendly and had a willingness to assist

Partner

10/10

Exceptional

13 Jan 2015

Rodger

Rodgers review

Had a gr8 stay. Gravel road leading to the hotal was covered in water and mud after the storm we had, no problem for the Landrover. Wifi reception is poor which was good as we could spend some quit time. Excellent service

Partner

4/10

Poor

04 Nov 2014

Ian & Family

Could be lovely, but...

This Hotel should be a little piece of Paradise but falls way short.
Upon arrival, the Hotel Receptionist was very friendly but not informative. You had to prise information out of him. eg. Q. \"Can you tell me about the Spa?\" A. \"It's there\" (pointing).
Our room (19) was in desperate need of refurbishment. The bathroom looked like it was last modernised in the 1930s. No Shower, only an old stained bath.
The bedding was crisp and clean but the room and the bathroom were dirty. The bed sat 150mm off the wall and the accumulated dirt behind the bed was inches thick. The bed was old and creaked loudly every time you moved.
The adjoining single bedroom for our Son was similar without the creaking bed.
The food in the restaurant was mixed. Nice presentation but the fish tasted off and the seafood was absent.
Breakfast looked decidedly un-appetising and the fried egg was a cross between a scrambled egg and a white omelette.
We didn't try the Spa facilities, so we can't comment.
We had much higher expectations for our stay at this Hotel and were sadly disappointed.

Family

8/10

Excellent

06 May 2014

Tanz

Great getaway

The hotel staff were really fantastic, so friendly and helpful! Our room was also lovely after we were moved to one with windows. I wouldn't recommend dinner at the restaurant, over priced and tiny portions of food that took forever to make and when it did finally come the chef had left half the order out, very disappointing.Otherwise beautiful location.

8/10

Excellent

28 Apr 2014

kmakgopela

an outstanding experience.

The service and housekeeping is outstanding. The staff is friendly and welcoming and the chef Nicholas went above the call of duty and have us a your of the surrounding attractions which include a 300 year old tree and a labyrinth on the premises.

The food is outstanding. Am impressive wine list and a fine dining menu which is available through room service. Shangri-La also boasts magnificent gardens which offer a great backdrop for viewing the milkyway in magnificent clarity. A very magical stay, thanks to Marcia, Lizzy, Arnold, Daniel, Lawrence, Joey and Nicholas for an unforgettable holiday! !

8/10

Excellent

20 Apr 2014

Elaine

Relaxing and friendly hotel

We spent 2 nights at this hotel and found it very nice. We stayed last year for 2 nights and chose to return. It is conveniently situated as we fly into JNB and drive to the Kruger so this is an excellent stop off point. The hotel staff are friendly and it is very reasonably priced, the food is very good.

10/10

Exceptional

20 Apr 2014

Johann

Great staff, excellent setting

Amazing treatment and spirited, positive staff made our stay unforgettable. Andrew was a high light! Thanks! The loving spirit of Madala and Magog lives on!

Partner

8/10

Excellent

22 Jan 2014

Dave & Karen

A peaceful and restful getaway weekend.

Partner

8/10

Excellent

03 Oct 2013

JO

Nice hotel with very helpful staff.

We had a lovely nights stay at the Shangri -la hotel. Lovely gardens with lots of interesting and colorful birds. Dinning room very elegant, food good, staff friendly. Would recommend for a night stay over.