Pandawa All Suite Hotel

Indonesia , Bali
KEROBOKAN, KUTA UTARA, Jl. Umalas Klecung No. 8X, Umalas 2
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50 reviews shown

10/10

Exceptional

15 Jun 2024

Damien

Love this place!!! Staying in villa across the road but I ran out of electricity. My fault. Not the time to explain. But did need to book a Villa so I could charge my phone. Had a shower there too. Lovely space. Will tell my friends. Either way, lovely reception, loved the place. Didn’t see the pool because I’m in my villa pool now - with power and lights. Amazing. Thank you 5 ⭐️

6/10

Pleasant

15 Aug 2022

agustina

False advertising

The hotel was ok. Pool was dirty and the restaurant was bad. They didn’t have anything, even coffee? No breakfast like they advertise. We had to walk around for breakfast and there was literally nothing around.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2019

Verified traveler

Great value for money. Nice rooms and a great little pool which is very quiet and relaxing.
The bar is great with good quality food and drink
The hotel location is nice and quiet, away from the busy area's and there are mopeds/scooters available for hire just down the road from the hotel.
All the staff are very friendly and helpful. Enjoyed my time there and have nothing bad to say!

Leisure Self

6/10

Pleasant

20 Nov 2017

Jane

My 3rd stay here.

This stay was disappointing as renovations where taking place and it was very noisy.
I feel at the time of booking I should have been made aware of this fact.
Although renovation is needed, as rooms, athrooms in particular are very tired.
Staff wonderful. Pool food limited and drinks a bit expensive.

2/10

Poor

14 Sep 2017

Amanda

Disappointed

Construction work every morning at 7am and filthy shower. No WiFi for most of the stay and very expensive hotel transport. It took 3 days to get toilet paper in the 2nd bathroom and no towels in the upstairs bathroom sucked too. Very disappointed and wouldn't recommend or stay here again.

Partner

8/10

Excellent

02 Oct 2016

Lena

Nice hotel with big suits in quiet area

My husband and I stayed at the hotel 15 nights in September 2016.
We liked our spacious suite which was well cleaned every day. The hotel ground is green and clean. Breakfast was good. We spent plenty of time at the nice swimming pool. The Hotel located in quiet area with two mini markets, a local shop, a new Peppito Supermarket and a few eateries in walking distance.
Everything was good exempt for poor WiFi (max speed is 70 kB/c).
Be aware that big groups of Chinese tourist often stay in the hotel. They can be very noisy. A few nights from 12 p.m. to 3 a.m. they run around loudly stomping, shouting and slamming doors. We had two different groups during our stay and both of them behaved the same.
Overall we had a good stay in Pandawa all suits and thank the hotel staff for their service.

6/10

Pleasant

29 Jul 2016

Verified traveler

Far from anywhere! Hard to get transport.

First day I came, room was dirty, had to ask the staff to sweep the floor as there were many sands and dirt on the floor.

I have to say the room is big, 2 floors and during the day it looks beautiful.

But at night it is quite dark as there are not so many lights around.

The toilet is so-so. Not so dirty yet not so clean either, they cover up the windows with some kind of net which prevents

leaves and dirt from coming in.

10/10

Exceptional

15 Mar 2016

Verified traveler

Great location and very reasonable price\n

Very pleasant stay with helpful and friendly staff

8/10

Excellent

16 Sep 2015

Verified traveler

Lovely comfy bed room cleaned everyday

Overall a lovely hotel and staff food was ok, bed was very comfy only thing I would mention was lighting was a little poor very dark down stairs but not a massive deal.

Partner

6/10

Pleasant

15 Sep 2015

Richard

Bali

Was good

Partner

8/10

Excellent

15 Sep 2015

Verified traveler

Nice hotel to stay

Nice hotel and the staff very helpful. Easy access to town. Beautiful environment.

Family

8/10

Excellent

04 Aug 2015

Mohd Shahrul Izwan

Review

I had a lovely time staying at Pandawa All Suite Hotel. The hotel staffs and services had been pleasant from the day I arrived. Certainly one upgrade can be made is that the room is too dark. It would not hurt to light up the room a bit.

Partner

10/10

Exceptional

23 Jul 2015

Diar Bali

Bali Trip

This place need to watch their daily cleanliness, specially in the bathroom shower. Other than that was excellent.

6/10

Pleasant

22 Jun 2015

Joshua

Poorly lit downstairs

The downstairs was poorly lit. The light above the stove didn't work and after notifying the front desk wasn't fixed so cooking was impossible at night. The downstairs toilet seat was loose and would come off. The hotel is far from any restaurants or shops so you being a taxi a lot. Need to have the address with you as none of the taxi drivers knew where the hotel was. You better have your own adaptor if you use a 3 prong US plug as the ones they have will only work for 2 prong. Staff was friendly and if you want peace and quiet this is the place for you.

Partner

10/10

Exceptional

22 Apr 2015

Nicola

Nice and quiet area,great location,excellent staff

Excellent staff,great location,close to Seminyak and Legian by motorbike.Excellent set up of hotel area let alone the set up of the villa inside.Great pool,close to a few excellent restaurants,laundry.Will stay there again at a drop of a heart beat.Thumbs up guys

10/10

Exceptional

20 Jan 2015

Verified traveler

nice stay

Good spot, just out of the touristy areas. good value for money

Family

6/10

Pleasant

30 Dec 2014

Fransisco

Its a nice apartment, spacious, far from the crowd

Pros: Its a nice apartment, far from tourism crowd, the room is very spacious, bed is comfortable. Pool is a Lil bit small but its a good and clean pool, security is very helpfull, many thanks for the security with a tattoo on his sleeve, he's very kind.

Cons: the staff is not well trained, I didn't get any receipt for check in, which is kinda important because its involve my bank card, second is room temperature is a Lil bit hot, the ac is too small to cover all the room. Third is I found a small snake near the elevator on first floor, with so many children on the apartment, I think they should have some pest control guy to clear the whole apartment.its dangerous, specially for the kids. Last one is electricity, two days in a row, twice a day in the morning. Its really annoying.

6/10

Pleasant

02 Dec 2014

Shinshin

Unsatisfactory hotel management and staff

The hotel facilities were quite good, except its location was quite inconvenient. We pretty much had to take taxi/rent a car to all the the places, including supermarket and airport.

Most annoying thing was about the staff. Their English was generally really bad, a lot of miscommunication happened, causing a lot inconvenience, including where they failed to book us a shuttle.

The management was not satisfying either. We were told the laundry was free, but upon check-out they requested a payment on laundry. We had three people travelling. Although we stayed in a double room, we paid three people's fare. But more then one time did they request us to pay for the third person's breakfast.

And the breakfast was not good. The rice they served was often cold, and the veggies looked like leftover veggies from the previous day.

6/10

Pleasant

27 Nov 2014

Paul

Ok . But isolated.

Ok.. nice enough but nothing in walking distance re bars restaurants etc

8/10

Excellent

09 Oct 2014

DKwons

A Hidden Gem

After so many shabby hotel experiences in Bali, I finally found the authentic hospitality of Bali at Pandawa Apartments in Umalas. Upon check-in (and consistently throughout my stay) they addressed me by my Surname; they immediately spelled out their many amenities and even offered insight to other services that might not have been printed in their brochure. They only had one English speaking representative on hand who, however, was very attentive to detail. The others didn't speak very much English at all and at times, had to wait for their English speaking representative to return to assist me and other guests, even though I kept handy an electronic google translator. There were also times when I'd request things to be done in the apartment or other simple requests, that staff would forget about. It's not a pandawa apartments problem however, but a much bigger service deficiency you'll definitely experience on the island. Other than the communication barrier the breakfast Buffett could be upgraded to include more dishes generally served as breakfast, globally. For breakfast, there is a daily serving of a sweet n sour chicken dish over rice (sometimes fried rice), that generally goes untouched. However, the restaurant staff can be very accommodating in trying to prepare eggs anyway you'd like them. All in all I had a wonderful stay at Pandawa apartments. I will definitely arrange to stay there again when I return to bali.

10/10

Exceptional

05 Oct 2014

Abigail

Quiet location & The friendliest staff

We (couple) arrived with a late check in and given the most wonderful welcome drink and the staff were all smiling and friendly straight away. They showed us to our room and the gave us details on breakfast and times for the free shuttles. Our locations was about a 10min walk away from one of the busiest roads. Cheap scooter higher ($5aus for a day) and the fuel is cheap in Bali! We had a great time and we couldn't have asked for better staff, they tended to our every request and we never saw them without a smile! Would definitely stay again.
Breakfast was also amazing, delicious traditional foods (as well as basic eggs and bacon)!!

6/10

Pleasant

02 Oct 2014

Petal

Large rooms, great pool

This place is pretty much in the middle of nowhere. The hotel advertises massages but I never had one so can't comment and there is one spa nearby and a couple of mini marts, and a number of little eateries, but it is very secluded. The rooms are mezzanine with bedroom and toilet upstairs and main bathroom downstairs which in my apartment stank like sewerage most of the time. The kitchens are very dark even if you get a room facing north where the sun comes in most of the day, and they offer no pots, pans, plates or cutlery which makes it pretty useless. They do offer room service and breakfast every morning but the menu is very limited and caters mostly to Asian choices. The bed (two singles pushed together to make a king bed) was very hard and uncomfortable. Although the apartment is spacious and generally clean, I probably would not stay here again.

10/10

Exceptional

30 Sep 2014

Anggraeni

Big room, comfy and worth it!

I was stay with 2 friends. That's a comfy apartment. Big bedroom! They have 2 bathroom ( one without shower ). Breakfast was good. But just one minus from this place is parking. Small parking for car. But thats ok you can give a key to security and they will help you. The location is near petitenget spot ( restaurant(ultimo, W hotel) ,club and bar ( hu'u ) beach ) it easy to get there from this apartment by car or motorcycle)

Family

6/10

Pleasant

17 Sep 2014

Rudi

Nice room

Room very nice but this is supposed to be an apartment. The kitchen had no utensils, cutlery or crockery at all. Strange to have shower downstairs from the lounge instead of upstairs from the bedroom. Inadequate lighting in the lounge. Pool area and \"Sports Bar\" not as great as it looks in the pictures. Nothing within walking distance from hotel. Being all concrete, hall ways echo all noise. Restaurant has predictable menu with very average quality. Drinks not up to expectation.

10/10

Exceptional

10 Sep 2014

atmane

small shortfalls

I realy enjoyed the hotel, very friendly staff , good food and service style.
Just need to add more lighting the living area in the living area and the kitchen. .
I will come again in January 2015.

Thank you for your hospitality.

Partner

8/10

Excellent

01 Sep 2014

Ben

Good value stay

The hotel is fairly new and have pretty good lay-out and design offering guests privacy with lush plants around. Most of their rooms have mezzanine floors with the bedroom up there and is of a good size.There were no in-room safes as was stated and we have to carry our valuables and documents with us everywhere as they do not even have safes at the front office either. The pool is of a good size considering this is not a 4 or 5 star hotel. The buffet breakfast is pretty standard with an egg station but they do give some variations everyday and that's a plus! We do recommend that in order to enjoy and discover the Kerobokan and Umalas area more, rent a motorbike which only costs less than 5USD a day. There are lots of good restaurants around. Would not recommend a car though as most roads are pretty congested and narrow. Overall, we did enjoy our stay considering the price we paid and would return again.

Partner

8/10

Excellent

01 Sep 2014

Swapnil

Worth for money ignore water problem & night smash

It was wonderful stay and i would recommend this hotel for my or friends' future stay. Hotel is clean, very nice and friendly staff. We stayed there for 7days, but I got to say that on the last day it was hot water problem and it was not fixed. But i got other complementry room for 2 hours to get ready. At night someone was smashing the other doors in the hotel that could disturb your sleep, but that's fine because u r already tired from whole day treck in Bali....

Family

10/10

Exceptional

30 Jul 2014

Karen

Facilities: Brand new, Home away from home, Outstanding; Value: Fantastic; Service: Phenomenal; Cleanliness: Immaculate;
Brilliant service, food, staff, everything! Must check it out have no hesitation in recommending it and will stay there again.

Partner

10/10

Exceptional

23 Apr 2014

Maria

There is none better!

We had a brilliant stay at Pandawa Apartments. The facilities are excellent: beautifully-appointed rooms, a wonderful pool and bar area and gorgeous gardens. The mezzanine design of the apartments means they feel large and airy, and the beds and pillows are excellent. This hotel is just recently built and structurally very sound - no expense spared - which is unbelievable given the very reasonable room rates! This has been our cheapest and best accommodation in Bali...by far! The staff are lovely, cheerful and very helpful. We cannot wait to return.

10/10

Exceptional

13 Jan 2014

Junior

Surprising last minute booking!

We had to check-out from another hotel in Bali on Jan. 1st, and we found this hotel in the very last minute, I mean, it was half past eleven p.m. of Dec. 31st when we booked it. But for our big surprise, it was totally pleasing! The hotel is new (just about a month of operation) and everything inside the room is brand new.

The room we booked was a two-store room, with a mezzanine. In the first floor, there was
- a kitchen, equipped with a stove, a mini-fridge, a nice cabinet for storing your shoppings, and a counter with two stools.
- a restroom, with shower, toilet and sink.
- a sofa and a flatscreen TV, with a USB port and can recognize common formats of video, such as .MP4, Mpeg, and .AVI.
- a small closet
- a balcony, with two chairs.

In the second floor, there was

- a double bed
- two armchairs and a table
- a closet
- a restroom with toilet and sink only.

They provided parking space for our rented car.

8/10

Excellent

09 Jan 2014

Liz

Lovely Hotel With Excellent Customer Service

This is a lovely hotel, located away from the hustle and bustle of the city. We were welcomed with great hospitality by the hotel staffs which cheer us up a bit after the taxi driver helplessness in locating the hotel. Once checked in, the reception staff showed us all the way to our hotel room. The room is really lovely, clean and comfortable. The interior design were unique and spacious with a modern twist of traditional Balinese style and we really love the concept of the place! However, the location was kinda out of place and our taxis have difficulty locating the place. There's shops, restaurants/cafes around, about 5 to 8 mins drive by motor/taxi. Not really walkable as they're road with not much walking pavement. Recommended for a good relaxation and getaway from all the noises and stress, not a shopping and partying area.

10/10

Exceptional

26 Sep 2022

Zohal

Hele fijne ervaring gehad hier. Personeel is erg vriendelijk en gastvrij. Bij binnenkomst voel je je direct al ontspannen. Mooi en super schoon. Echt een aanrader!

Friends_and_family Friends

2/10

Poor

20 Apr 2019

Olivia

Faux 3 étoiles

Ne vous fiez pas aux photos c est loin de la réalité très vieux triste et sale vue sur une rivière (un égout) loin de tout prévoir lourd budget taxi

Partner

10/10

Exceptional

18 Nov 2017

Pierre

Calme, spacieux, bon rapport qualité prix

Suite jardin (garden suite), très calme !
Petit déjeuner à l'indonésienne ou à l'anglaise, des céréales au chocolat, du beurre, de la confiture, du beurre de cacahuète, etc ...
Piscine à débordement sympa.
La suite a une vraie mezzanine, avec des toilette et lavabo, en plus de la salle d'eau.
Il suffit de louer un scooter et/ou faire appel à un chauffeur Grab (appli).
Spa pour massage de différents types.
Le réceptionniste n'a pas oublié de me rembourser le deposit sur présentation du reçu remis à l'arrivée. Personnel plutôt serviable. Service un peu lent parfois, mais le burger Dude est bon :-)
Je recommande !

Partner

10/10

Exceptional

14 Mar 2017

Holger

schöne anlage zu einem fairen preis!

schönes hotel in ruhiger lage, mit dem moped ist alles wichtige in kürze erreichbar, supernettes personal, sehr zufriedenstellend. also nix wie hin!

Partner

8/10

Excellent

15 Jan 2017

Foxydancer

Äärettömän mukava

Aluksi meinasimme saada väärän huoneen jossa ei oltu huomioitu meidän Häämatkamme romanttista pyyntöä mitenkään ja menimme valittamaan siitä ja saimme sen jälkeen erinomaisen huoneen.

Partner

10/10

Exceptional

24 Oct 2016

Ahmed

Séjour agréable dans un hôtel qui répond aux exigences qu'on attendaient de lui, chambre spacieuse, personnel disponible, calme...
Très bon rapport qualité-prix

Partner

6/10

Pleasant

20 Sep 2016

かつ

街から離れた静かなホテル

部屋は広くてロフトがありました。部屋のカビくささが少し気になるのとガスコンロはあるのに食器類など一つもないのが残念でした。ホテル敷地内は蚊がとても少なく快適でした。

4/10

Poor

17 Sep 2016

erdem

Vasat bir otel

Diğer odalarda mikrodalga, çatal,kaşık,tabak, saç kurutma makinesi olmasına rağmen bizim odada hiçbir şey yoktu. Odanın ışıkları yeteri kadar aydınlatmıyordu. Kahvaltı çok yetersizdi. Bence tek olumlu şey çalışan personeller güler yüzlü ve yardımcı olmaya çalışıyorlardı.

Partner

6/10

Pleasant

23 Feb 2016

Pierre

Petit Hotel hors du brouhaha

Cela change des grands Hotel ou tout est parfait. Pas beaucoup de monde dans cet Hotel ou il y aurait beaucoup de choses à reprendre en main.
Le linge de bain est gris . On se demande si il est propre, il y a. Bien une cuisine mais on ne peux pas s'en servir car il n'y a aucune vaisselle et le gaz n'est pas beanché. Juste une cafetière est à votre disposition.
Par contre tout le personnel est très gentils et à votre service à la moindre demande, lorsque la piscine est verte , le taxi est gratuit pour vous emmenez à la plage.

Family

8/10

Excellent

22 Nov 2015

ミヤ

いいホテルでした

スーペリアの朝食なしの部屋だったが火山灰の影響で２日遅れてホテルに到着した　その分朝食を付けてくれた　すごく美味しいナシゴレンでした　レセプションの男性の方は日本語できます　しかし無料シャトルサービスがあると書いてはいるが遅い待ちきれなくてタクシーで帰る事に　インドネシアの時間があるのでしょう　我慢して待ってもいいしタクシーでも安いのでイライラするくらいならタクシーの方がいいのかも

10/10

Exceptional

09 Mar 2015

faisal k h

المتعه والراحه والاحترام

فندق هادئ ولا تجد الا الاحترام من العاملين به

سيمنياك منطقه هادئه لا تسمع فيها اصوات الدبابات الموتو سيكل

باختصار لن تندم في اختياره

Family

10/10

Exceptional

26 Dec 2014

Amis/Amoureux

Un très bel Hôtel-appartement pour se reposer.

Nous avons eu un bel appartement très grand et confortable pour le prix (obtenu à rabais sur Expédia.ca) et l'hôtel est moderne et très bien décoré. La piscine est agréable et la chambre-appartement sur deux étages était parfaite pour un séjour de repos confortable. Le déjeuner est varié et très correct en comparaison à nombre d'hôtels.

Par contre l'hôtel est situé loin de la plage si vous aimez la baignade et la marche dans les alentours n'est pas aisée (absence de trottoirs). Si vous louez une voiture ou aimez la moto cela ne devrait pas être un problème (ou encore le taxi).

8/10

Excellent

02 Nov 2014

Ville

Perushotelli keskellä huvilaaluetta

Kiva paikka keskellä huvilaaluetta. Päivittäiset matkat rannalle hotellin ilmaiskuljetuksella (klo. 9-13-16). Vähän muurahaisia huoneissa. Aamiainen yleensä lämmin seitsemän maissa, yhdeksältä jo kylmä. Halvimman taksan saimme varaamalla samana päivänä netistä Expediasta. Sen verran hyvä meidän tarpeisiin (vain löhöillä pienellä altaalla) että varasimme neljä lisäyötä agodasta.

10/10

Exceptional

28 Oct 2014

du hyun

good

good

Partner

6/10

Pleasant

28 Sep 2014

Marie

APPARTEMENT TROP SOMBRE .

APPARTEMENT TROP SOMBRE . CUISINE ENTIEREMENT VIDE .NOUS AVONS ETE OBLIGES DE RECLAMER LA VAISSELLE . LA RECEPTION NOUS A FOURNI LE STRICTE MINIMUM : 2assiettes , 2couverts , 1 poèle et 1 casserole . ROBINET D'EAU FROIDE DANS LA CUISINE .PAS DE TORCHON POUR ESSUYER LA VAISSELLE.
C'EST DOMMAGE CAR HOTEL CALME ET VERDOYANT ET APPARTEMENT SPACIEUX .
.PERSONNEL TOUJOURS A VOTRE ECOUTE .
.BUFFET DU PETIT DEJEUNER PAS ASSEZ VARIE..

10/10

Exceptional

26 Sep 2014

Caroline

Två fantastiska veckor!

Vi är mycket nöjda med helheten av vår vistelse, stora rum, i två våningar, två badrum och två toaletter och balkong. Läget är lite off, men eftersom vi hade moped var det bara mysigt att komma en bit ifrån all trafik och bo där det var lugnt och skönt! Rummet har kök, men dock inget porslin. Gick dock att låna när vi frågade i restaurangen. Personalen var trevlig, och gav oss alltid ett leende. Trevligt litet poolområde. Ett tips till hotellet är tassar under stolarna i matsalen. Vi vaknade på morgonen av att stolar flyttades och det var inget trevligt ljud.

8/10

Excellent

26 Sep 2014

Tia

cocok untuk yang mencari ketenangan dan privacy

Saya dengan suami menginap 4 malam. Hotel masih baru, dan terlihat sangat rapi dan bersih. Interior simple dan nyaman. Staf cekatan dalam merespon permintaan pindah kamar, karena lebih suka tinggal di lantai atas. Akses ke keramaian agak jauh. Paling efisien dengan motor. Love to come again next time.

Partner

8/10

Excellent

24 Jul 2014

Verified traveler

Süßes Appartement mit netten Angestellten...

..., nur leider etwas abgelegen gelegen. Die Zimmer sind sauber und sehr schön eingerichtet. Die Anlage ist auch sehr schön gehalten.

8/10

Excellent

21 Jun 2014

한 상규

아늑한 침대