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Best Western Plus Hartford Lodge

Roseburg - OR · United States

150 Myrtle StreetView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.4/109.4
Comfort9.2/109.2
Condition8.8/108.8
Neighborhood8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Hartford Lodge

Located just five miles north of Roseburg, Oregon, the Best Western Plus Hartford Lodge in Sutherlin offers a convenient stay just off I-5 at Exit 136. Enjoy a complimentary full, cooked-to-order breakfast or our signature Hartford Lodge breakfast buffet.

We offer an array of amenities, including a heated indoor pool and hot tub, fitness center, free Wi-Fi, on-site laundry, and a business center. Each pet-friendly room features a microwave, refrigerator, coffee maker, flat-screen TV with cable and HBO®, and a DVD player.

Explore local attractions like the Wildlife Safari in Winston and Crater Lake National Park. The Umpqua River offers opportunities for white-water rafting, hiking, fishing, and picnics. We are also minutes away from several local vineyards, including Reustle Prayer Rock, Henry Estate, and Melrose Vineyards.

Our hotel provides easy access to nearby businesses in Sutherlin and Roseburg. Experience affordable luxury and exceptionally clean accommodations at the Best Western Plus Hartford Lodge.

Read more about this hotelShow less

A stay at Best Western Plus Hartford Lodge places you in the heart of Sutherlin, within a 5-minute drive of Umpqua Golf Resort and Central Park. This hotel is 3.9 mi (6.3 km) from Oakland City Park and 7.5 mi (12 km) from Henry Estate Winery.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:30 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20.00 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: USD 25 (subject to availability)
    • Late check-out fee: USD 30.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    English

    Spanish

Nearby attractions

Umpqua Golf Resort 1.2 km / 0.8 mi
Central Park 2.6 km / 1.6 mi
Oakland City Park 6.3 km / 3.9 mi
Henry Estate Winery 12 km / 7.5 mi
Winchester Dam 12.8 km / 7.9 mi
North Umpqua River 13.6 km / 8.5 mi
MarshAnne Landing 14 km / 8.7 mi
Reustle Prayer Rock Vineyards 15 km / 9.3 mi
Umpqua River 15.6 km / 9.7 mi
Mercy Medical Center 18.1 km / 11.2 mi
Umpqua Valley Tennis Center 20.1 km / 12.5 mi
Stewart Park 20.5 km / 12.8 mi
Glaser Estate Winery & Distillery 21.4 km / 13.3 mi
Discovery Garden 21.9 km / 13.6 mi
Harvard Medical Park 22 km / 13.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Number of floors (main building): 2
  • Suites
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
Show 30 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • SupermarketExtra charge
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Library
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • CanoeingExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG-5
    Room KING SIZE BEDPhoto unavailable5 photos

    Best Western Plus Hartford Lodge

    Room KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-5

    Room amenities

    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • DVD player
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen BedsROO.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    Room Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 23 m²DBL.H6-9
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western Plus Hartford Lodge

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-9

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG-6
    Room KING SIZE BEDPhoto unavailable4 photos

    Best Western Plus Hartford Lodge

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-6

    Room amenities

    • Cable TV
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • DVD player
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q-5
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Plus Hartford Lodge

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-5

    Room amenities

    • Wake-up service
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Cable TV
    • Desk
    • Alarm clock
    • DVD player

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 23 m²DBL.H6-10
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western Plus Hartford Lodge

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 23 m²ROO.2Q-6
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Plus Hartford Lodge

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-6

    Room amenities

    • Ironing set
    • Cable TV
    • Desk
    • Alarm clock
    • DVD player
    • Wake-up service
    • Wi-fi
    • Safe
    • Microwave
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Hartford Lodge

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Hartford Lodge

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
8.8 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
02 Aug 2026
Michael
Stayed for 2 nights. Bed was comfortable. Room was clean. Accommodations were basis, which was what I expected. Was looking forward to sitting in hot tub/pool after long drive - primary reason for selecting this hotel. Hot tub jets were not working. Front desk staff said, \"jets are down today.\" No statement about why or when they would be repaired. Suspect there is no plan to fix. Rest of pool area was generally dirty. Debris from ceiling had fallen onto deck area - it was there the first night and still there on the second night. Had issue with room safe - it was locked when we checked in. Front desk opened it with key but declared it not working - I suspect they just didn't know how to work it - there are no instructions on the safe exterior. Breakfast was above average for a Best Western. Eggs were fresh and good. Pancakes were so rubbery that my fork tines literally did not penetrate but bounced off. Was a challenge to get them into my mouth. Overall, OK place to stay as a road trip layover, but certainly nothing special.
10/10
Exceptional
29 Jul 2026
Kelly and Daniel
The first thing I noticed as I walked up to the front desk was a sign that said \"we guarantee that this will be the cleanest hotel you stay at\" - they were absolutely right!!! Very clean , spacious, well equipped room. Friendly staff and perfect location for our Oregon sightseeing destinations!
10/10
Exceptional
27 Jul 2026
Eric
Breakfast was outstanding
10/10
Exceptional
26 Jul 2026
Emily
Pool was open late which was nice in a hot day!
10/10
Exceptional
26 Jul 2026
Marissa
Very helpful and staff, great chef made breakfast, room was clean although it was outdated
10/10
Exceptional
26 Jul 2026
Pamela
My second time coming here and I’m glad I came back ! It’s still as wonderful as it was 4 years ago !!
10/10
Exceptional
21 Jul 2026
Kimberly
Great for family vacation
Family_with_children
10/10
Exceptional
18 Jul 2026
Mary
Very helpful and friendly staff, great breakfast. Older property but very clean, well maintained and quiet
Family_with_children
10/10
Exceptional
17 Jul 2026
Andrés
a
Family_with_children
8/10
Excellent
14 Jul 2026
Wayne
Place was great except that the ice machine was not working and the fridge that held the water and sodas was not cold
Partner
10/10
Exceptional
12 Jul 2026
Renee
The staff was exceedingly polite and helpful and the breakfast was unbelievable with Cooks in the kitchen making anything you wanted to to order
Partner
8/10
Excellent
06 Jul 2026
Michael
Nice property.
2/10
Poor
06 Jul 2026
Justin
This property accidentally double charged us for our stay. They realized it in time to void the payment, but management advised the employee to let it process without notifying us. The manager, Crystal, said she would call us back with a resolution days ago and never did. She put absolutely no effort toward guest recovery, and although she acknowledged that the double charge was a new employee's mistake, she never apologized or tried to correct it. The front desk kept assuring us that the additional charges would \"drop off\" at checkout, but we checked out today and nothing has been resolved. One of the staff offered us two free tickets to a nearby attraction (Wildlife Safari), which was a nice gesture, but would have just been an additional expense for the rest of the family to attend.
Additionally, the room had hair and debris upon check in. The breakfasts was constantly missing items (no oatmeal, etc..) and even with such a simple order form, breakfast was made incorrectly almost every time (veggies were added to a ham and cheese only omelet; scrambled eggs were ordered for our toddler, but we received a pancake instead). Water temperature was intermittent. We had to leave our room phone off the hook because we kept receiving strange calls throughout the middle of the night.
We normally overlook the \"small\" things, but when compounded with Crystal's lack of professionalism, they matter.
Very dispappointing, as we always considered Best Western a brand we could trust.
Friends_and_family Family
6/10
Pleasant
05 Jul 2026
Ranjit
Prepared breakfast is good. Staff is pleasant and friendly.
10/10
Exceptional
26 Jun 2026
Jessica
Another comfy stay at the Best Western Plus Hartford Lodge. This is our go-to place to stay whenever we’re headed to the PNW from California. Always clean, comfy, and quiet, and very pet friendly!
Pet
10/10
Exceptional
24 Jun 2026
steven
The staff her helpful and the hotel was really nice
Partner
10/10
Exceptional
23 Jun 2026
Jessica
Very clean room. We were traveling with our adventure cat and our biggest concern was that maybe there would be misc pills, food, etc hiding under beds and other furniture that could be harmful to a cat. Happy to say we inspected under every piece of furniture and found it spotless! We were impressed. We all had a very comfy stay and appreciated finding a cat friendly hotel that was impeccably clean!
Pet
8/10
Excellent
22 Jun 2026
Maya B.
The food was mid. Dry oatmeal and sugary yogurt.
Family_with_children
2/10
Poor
21 Jun 2026
John
Broken shower, worn sheets that tore , requested maid service did not show !!! Very disappointed and especially with the price per night
Friends
10/10
Exceptional
21 Jun 2026
Kimberly
It was quiet and safe with really nice rooms.
10/10
Exceptional
20 Jun 2026
Yolanda
It looked like a cabin and the breakfast was wonderful. They made omelets à la cart. Nice place yo stay.
Friends_and_family Friends
8/10
Excellent
20 Jun 2026
DONNA
Room was clean. Staffs were friendly. Breakfast was the best! No powdered eggs! Freshly made to order Breakfast. Delicious!
Family
8/10
Excellent
19 Jun 2026
Wilbur
Breakfast was great
10/10
Exceptional
18 Jun 2026
Ray
Room was very clean. The breakfast was excellent. Staff were friendly and very helpful
Partner
10/10
Exceptional
17 Jun 2026
Susan
Staff was friendly and helpful, rooms were clean, breakfast was cooked to order We will definitely stay there again
Partner
8/10
Excellent
16 Jun 2026
Mark
We would definitely stay there again.
Partner
10/10
Exceptional
15 Jun 2026
Rachel
Great stay - thank you!
8/10
Excellent
14 Jun 2026
Tim
Super friendly staff, Kind and knowledgeable. And I'd give the hot tub a 4/5. I had the best Mexican food ever, three minutes away, at Cancun Mexican and Seafood. There are also several other restaurants close by, and many gasoline options with, great access to highway 5.
Family_with_children
4/10
Poor
12 Jun 2026
Shawn
The hot was broken, the beds were broke down and lumpy and for some reason the alarm clock in our room was set at 4:00am and we could not shut it off
Business
8/10
Excellent
11 Jun 2026
Jacqueline
Great place. Wonderful staff. We will be back. Owner went out of his way to make sure we had a great stay.
Friends_and_family Friends
10/10
Exceptional
10 Jun 2026
Polly
Excellent fresh cooked breakfast.
8/10
Excellent
09 Jun 2026
G
Room was very clean, staff exceedingly friendly, there were some amenities that I didn’t take advantage of (indoor pool & hot tub with towels, gym equipment room, lobby lounge area, coffee pod machines), but it was nice that they were available. There’s plenty of parking for everyone, though there appeared to be only 1 entrance/exit that all must use, the alternate entrance/exit was a locked delivery gate. Figuring out what to do for the free breakfast was a little confusing, but I had it figured out by the 3rd day. Each guest needs to go retrieve a paper order form from the front desk attendant, fill it out, drop it into a basket in the dining area, then wait for your room number from the form to be called, they bring your plate to your table, there are signs on each table that ask guests to please bus their own dishes over to a central bin. Entering directly through the dining area door will mess up the flow of everything, don’t do that. The toilet in my room had a slow leak, so it kept randomly refilling itself every few hours, but I reported it upon checkout, hopefully it’ll be resolved for the next room occupant. The in-room consumable toiletries were nice, tiny lemon citrus-scented soap, shampoo, conditioner, lotion. Overall I had a lovely stay; the point of the trip was to explore the surrounding waterfalls, rivers, lakes, etc. rather than to sit in the hotel the whole time, so with that in mind, I’d say this was a great trip and lodging was more than satisfactory.
Self
8/10
Excellent
07 Jun 2026
Soma
Breakfast was great. They have a chef that makes eggs the way you want.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Carol
The only negative issue we had is with the toilet paper. Very, very thin toilet paper that sort of disintegrates in your hand.
Everything else is 110%.
Friends_and_family Family
10/10
Exceptional
03 Jun 2026
MINGXIANG
Clear room
Family
4/10
Poor
28 May 2026
Beverly
Rr
10/10
Exceptional
22 May 2026
Cherice
We were able to park right in front of our room, the breakfast was very nice made to order eggs & pancakes plus other normal choices. Very clean updated, friendly staff I definitely staff again.
Friends
10/10
Exceptional
16 May 2026
Paula
This hotel was a nice surprise. The room was clean and spacious. Lisa at the front desk was very friendly and helpful. The breakfast included made-to-order eggs by a cook that has been there for years.
There are few restaurants in the town, but Dakota's (pizza) was very good. Otherwise, you might want to stop for dinner before arriving in Sutherlin.
Friends
8/10
Excellent
11 May 2026
Ericka
I liked how friendly the staff was when I locked myself out of my room not once, but twice! I also enjoyed that they were pet friendly with the convenience of not having to shuffle my dog through the lobby to get to my room.
Pet
10/10
Exceptional
06 May 2026
Jessica
Perfect hotel!
Family_with_children
10/10
Exceptional
05 May 2026
Alfredo
We didn't get to have the breakfast as it ended at 9 and we were 15 minutes late. But everything else was very nice.
Family_with_children
10/10
Exceptional
01 May 2026
Blake
After our 900 mile drive out of the Desert, this has been our go to reststop for years. Always pleasant staff and consistent nights sleep.
Partner
10/10
Exceptional
30 Apr 2026
Mary
This is a great property and is a good place to stay on your way to southern Oregon or to enjoy area outdoor activities. When I checked in, the front desk person had been dealing with a few walk-in reservations that also wanted to see the room first. He was by himself but handled it well and had a positive attitude. Breakfast in the morning is cooked to order and is a nice amenity. The hotel gives you several choices and better than a lot of limited-service hotels usually give. There are also other food options close by to get food for lunch or dinner. I would stay here again if in the area.
Family
4/10
Poor
19 Apr 2026
Joseph
On Tuesday, the TV turned on at 4 am in one of our rooms. two days later it did it again in two of the rooms. Upon checkout the lady at the counter apologized and said they thought they fixed it... Unacceptable. They should have told us at check in or unplugged it rather than a tv turning on and waking everyone at 4 am. No offer of compensation or otherwise was offered.
Business
10/10
Exceptional
18 Apr 2026
Helen
Order to make breakfast was fresh and yummy. Chef made a super cute bunny chocolate chip pan cake for my granddaughter and it was so sweet
Family_with_children
10/10
Exceptional
17 Apr 2026
Jodi
The place was clean, easy parking, customer service was great and the breakfast was wonderful. The service during breakfast was very pleasant as well.
10/10
Exceptional
08 Apr 2026
Toni
The staff were very friendly and welcoming, although the hot tub was broken
Partner
10/10
Exceptional
06 Apr 2026
Stasie
Staff was incredibly kind and helpful, breakfast was great and the room was clean and comfortable. We loved our stay.
Pet
10/10
Exceptional
06 Apr 2026
eunjoo
We arrived there late, but staff were there to help us. Check in waa quick and easy and great breakfast. Check out is also quick and easy. Would come again!
Friends_and_family Family
8/10
Excellent
24 Mar 2026
Jeffrey
Nice hotel
Partner
10/10
Exceptional
20 Mar 2026
Craig
Nice spot Pet friendly Good breakfast
10/10
Exceptional
09 Mar 2026
Deanna
Nice to be able to park next to room
10/10
Exceptional
09 Mar 2026
Corey
We have stayed here many times for one night. It is very conveniently located off I 5, it's safe, clean, quiet, comfortable beds, and very friendly staff. Also they offer a great made to order breakfast.
Partner
8/10
Excellent
08 Mar 2026
Tracie
Room was large . Could use some updating in the bathroom .
Partner
8/10
Excellent
06 Mar 2026
Debra
Room was comfortable and breakfast was fantastic!
4/10
Poor
05 Mar 2026
Tabbitha
The room was clean, except I got the motel because I'm pregnant and wanted to sit in the hot tub when I went down to sit in the hot tub the pool room was not the cleanest the bathroom looked like it hasnt been cleaned in a month there was stuff all over the toilet seat and when I got in the hot tub it was cold so then I walked over and walked into the pool and the pool water was warmer then the hot tub so, that beat the hole purpose of my stay that being said when I left the pool room wet I went back to my room \"freezing\" I turned the heater on in my room to try and warm up and my heater was blowing cold air so not exactly what I wanted to experience especially paying that much for one night just to sit in a hot tub that wasnt even warm. For being an 8 star motel you think I would of been compensated but wasn't even offered.
Partner
8/10
Excellent
04 Mar 2026
Steve
Get rid of carpet in rooms
10/10
Exceptional
03 Mar 2026
Mark
The treadmill in the gym was out of order. But one desk clerk in particular went out of the way to solve a reservation problem for us, which was extremely helpful.

Our room was clean and comfortable and the room temperature was perfect. The mini-fridge had a freezer compartment, which was helpful.
Partner
6/10
Pleasant
01 Mar 2026
Mathew
The room’s carpet is not clean and very old. The room size is small as well for a double queen beds. The breakfast isn’t great, oily and tasteless. Staffs are nice though.
10/10
Exceptional
24 Feb 2026
Darrell
Custom cooked breakfast. Best hotel breakfast I have ever had almost without exception. I expect to have $25 for this at a restaurant
Self
10/10
Exceptional
09 Feb 2026
Marg
Cleanest room I’ve ever been in.
Leisure Partner
10/10
Exceptional
09 Feb 2026
Steven
Room, staff, amenities all excellent.
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Wendy
Lou was exceptional with check in and quality assurance during the entire stay. He was knowledge and accommodating to our needs. The pool and spa were great working order and offered such a nice space to relax. One of the better Best Western stays!
Leisure Family_with_children
6/10
Pleasant
06 Jan 2026
Jackie
The staff was very courteous and the breakfast was good. When we checked in, the room we were assigned had something wrong with the key card reader and we changed the cards several times because the keys wouldn’t open the door. They finally just moved us to a different room. The tissue box only had three tissues in it so we ran out the first hour with allergies. The toilet broke in the middle of the night and I had to reattach the chain to flush it. The last night the heater didn’t work. Luckily it wasn’t too cold that night so we just snuggled with blankets. The towels had stains on them and the room overall could use a facelift. It had been well used.
2/10
Poor
26 Dec 2025
Payam
On Christmas’s Eve right after we checked into the room, we checked under the mattress to check for bed bugs. We found 3 tiny bugs (~5mm) that Google lens identified as roaches. So we don’t stay any longer and found another hotel.

The manager called us back the day after Christmas and said they’d had their Pest Control team check the room and found nothing and that they’d refund our money except for a $50 “cleaning fee” since we had undone the sheets!
10/10
Exceptional
25 Dec 2025
JULIE
Room very clean all staff I interacted with very friendly
Leisure Self
10/10
Exceptional
22 Dec 2025
Sonny
Room was clean and the bed was soft. The breakfast at the cafe was delicious.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Leah
Room was super clean, the decorative shapes of the towels in the bathroom were awesome, the beds abs pillows were so comfy and the pool was warm ave awesome!
10/10
Exceptional
16 Dec 2025
Janis
Wonderful friendly greeting. Helpful, reminded me of the hours of pool, breakfast etc.
The room was clean with attention to detail.
10/10
Exceptional
14 Dec 2025
Clarice
Friendly people, great location and very clean
8/10
Excellent
12 Dec 2025
Melissa
A bit rundown but very clean, staff were all very nice. Room even had a couple down-alternative pillows, which are usually hard to find. Freezer in the room mini fridge was not at freezing temperature (my cooler ice was sludge in the morning) and none of the clocks in the room were set correctly. Breakfast is fine, nothing special.
Leisure Self
2/10
Poor
06 Dec 2025
Jeff
Room was extremely dirty. Gave us a room for people with pets which we didn’t have or request. Photos online were not representative of the rooms we were offered. We cancelled upon seeing rooms.
8/10
Excellent
05 Dec 2025
Don C.
Breakfast was nice the people were very considerate and helpful. Our room was quiet.
Friends_and_family Family
8/10
Excellent
02 Dec 2025
Daniel
The room was clean and comfortable.
Leisure Family
4/10
Poor
27 Nov 2025
Natalie
Booked this to enjoy the pool and hot tub. They were not working. There was nothing on the hotel’s website to indicate this. Decided a hot bath would be a good substitute. Bath tub plug didn’t work so couldn’t get tub to fill. TV was a large smart TV that they advertised we could cast our Netflix to. But couldn’t connect to the internet. When we called the front desk, they said the TVs were new and “hadnt been configured yet.” So basically, nothing was as advertised. Except the hot breakfast.
Partner
8/10
Excellent
16 Nov 2025
teena
Friendly and efficient staff!
Leisure Self
10/10
Exceptional
15 Nov 2025
Jessica
Kind staff, great room, and awesome breakfast!
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Connie
Breakfast was great
10/10
Exceptional
06 Nov 2025
Kim
Clean room great staff only place to stay when your in this area
Leisure
8/10
Excellent
29 Oct 2025
Morgan
Friendly staff.
Friends_and_family Family
8/10
Excellent
27 Oct 2025
david
It was a good place to stay 1 hr outside of Eugene, when everything was booked.
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Nancy
Excellent friendly staff. The breakfast was above average and the room was clean.
Leisure Family
10/10
Exceptional
20 Oct 2025
Harold
Breakfast was great like waffle
Business_and_leisure Family
10/10
Exceptional
17 Oct 2025
Marianna
Everything about this Best Western was wonderful. Great staff, excellent made-to-order breakfast options, price was good, easy parking, quiet, friendly. I highly recommend it.
Leisure Family
8/10
Excellent
09 Oct 2025
Celeste Aida
The only reason not a five star was that the disinfect smell in the rug, became over powering as the night progressed. We arrived late so did not have the energy to change room. Woke up with taste of soap or cleaning solution.
8/10
Excellent
06 Oct 2025
Deborah
Parking was great. Room was very clean.
Leisure
6/10
Pleasant
01 Oct 2025
Douglas
Room was dated and dirty. I found long hair on my bed and on the floor in the bathroom. There was a bag of trash sitting outside my room when I checked into the hotel. Not a great first impression
Leisure Self
8/10
Excellent
30 Sep 2025
Katrina
it was quiet
8/10
Excellent
25 Sep 2025
Earl
Pretty nice hotel for a quick stop. Pool and jacuzzi is a nice touch.
Leisure Self
10/10
Exceptional
24 Sep 2025
Jeffrey
Room and pool were great, but the breakfast was phenomenal.
Friends_and_family Family
8/10
Excellent
23 Sep 2025
TINA
this property was not well lit at all, hard to find in the dark. Wine was sold in the foyer, but no wine glasses (or glasses of any kind) were available. Breakfast greatly lacking
6/10
Pleasant
16 Sep 2025
Rosamaria

Overnight stop

It cost $175 for a one night motel stay. All rooms look out over parking lot with a McDonald's next door. Bedding and linens were clean. Evening front desk person was very friendly. Breakfast included but I did not attend. Carpeting needs to be removed and upgraded to at minimum a faux wood. Property looks recently improved. Mold growth under paint room 226 bathroom. Light bulbs need to be cleaned as there are brown residue from condensation.
Self
10/10
Exceptional
08 Sep 2025
Farahnaz
Good value for the money
10/10
Exceptional
07 Sep 2025
Dave
Cooked to order breakfast was a nice touch!
Leisure Family
4/10
Poor
27 Aug 2025
Holly
The bed mattress was so bad it formed a V! We slid to the center… very miserable
6/10
Pleasant
27 Aug 2025
Mee
Ice maker make so loud
10/10
Exceptional
24 Aug 2025
Joseph
Great spot to stop and relax after a long drive.
Leisure Family
10/10
Exceptional
20 Aug 2025
robert
Nice, out of the way,
Leisure
8/10
Excellent
18 Aug 2025
Jill
Very nice staff. There was a glitch with our reservations, but she fixed it.

Why is the hairdryer bolted down? That’s why you get 4 stars instead of 5.

Your chef knows how to make good eggs!
Leisure Partner
10/10
Exceptional
09 Aug 2025
Eric
Pleasant place for the night when driving I5. Pool, outside tables, electric car charger and nice breakfast in addition to the renovations
Leisure Family

Location & surroundings

Best Western Plus Hartford Lodge
150 Myrtle Street, Sutherlin, United States

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Best Western Plus Hartford Lodge

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