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Jw Marriott Hotel Hanoi

Hanoi and North · Vietnam

No 8 Do Duc Duc Road, 8View location

9.4/10Excellent623 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Location7.8/107.8
Neighborhood7.6/107.6
Value10.0/1010.0
Amenities9.4/109.4
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  • Business hotels
  • Hotels with charm
  • Sustainability certification
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jw Marriott Hotel Hanoi

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Guests can get to nearby shops on the shuttle (surcharge). Enjoy French cuisine at French Grill, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes.

Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee. Featured amenities include complimentary wired internet access, a business center, and limo/town car service.

This hotel has 17 meeting rooms available for events.

Read more about this hotelShow less

With a stay at JW Marriott Hotel Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of West Lake and Ho Chi Minh Mausoleum. This luxury hotel is 6.3 mi (10.1 km) from Hoan Kiem Lake and 6.2 mi (9.9 km) from St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 450 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Globe Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
    • Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
    • Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: VND 1386000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Vietnam National Convention Center 0.7 km / 0.5 mi
Hanoi Museum 0.8 km / 0.5 mi
Keangnam Landmark Tower 72 1.2 km / 0.7 mi
The Garden Shopping Center 1.2 km / 0.8 mi
State Auditor 1.3 km / 0.8 mi
Ministry of Foreign Affairs 1.5 km / 1 mi
Vincom Tran Duy Hung 1.9 km / 1.2 mi
My Dinh National Stadium 2.7 km / 1.7 mi
Indochina Plaza Ha Noi 3.8 km / 2.4 mi
Vietnam National University 3.8 km / 2.4 mi
Thu Le Park 3.8 km / 2.4 mi
Hanoi Indoor Games Gymnasium 3.9 km / 2.5 mi
Vietnam University of Commerce 4 km / 2.5 mi
Hanoi National University 4.1 km / 2.5 mi
Museum of Ethnology 4.8 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2013
  • Year of most recent renovation: 2013
  • Total number of rooms: 450
  • Number of floors (main building): 8
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 80 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Transfer service
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant: 5
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Swim-up bar
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Indoor freshwater pool: 1
  • Children playground
  • Nightclub
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Green Globe Certification
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • All inclusive with non-alcoholic drinks
  • Vegetarian meal
  • Snacks
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND WITH VIEWSSUITE • GRAND WITH VIEWSSUI.GD-WV

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-3

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE LAKE VIEWDouble or Twin • DELUXE LAKE VIEWDBT.DX-LK

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKINGDBL.EJ-NM

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE CITY VIEWSUITE • DELUXE CITY VIEWSUI.CV-DX

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM EXECUTIVE CITY VIEWFAMILY ROOM • EXECUTIVE CITY VIEWFAM.CV-EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    FAMILY ROOM EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE CITY VIEWDouble or Twin • EXECUTIVE CITY VIEWDBT.CV-EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE GUEST ROOMQUADRUPLE • DELUXE GUEST ROOMQUA.DX-GR

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW KING BEDDouble or Twin • CITY VIEW KING BEDDBT.CV-KG

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD-1

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE NON SMOKINGSUITE • EXECUTIVE NON SMOKINGSUI.EJ-NM

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE CITY VIEWQUADRUPLE • EXECUTIVE CITY VIEWQUA.CV-EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW KING BEDQUADRUPLE • CITY VIEW KING BEDQUA.CV-KG

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE NON SMOKINGQUADRUPLE • EXECUTIVE NON SMOKINGQUA.EJ-NM

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 48 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable8 photos

    Jw Marriott Hotel Hanoi

    DOUBLE DELUXE KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE KING BEDQUADRUPLE • EXECUTIVE KING BEDQUA.EJ-KG

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE EXECUTIVESUITE • DELUXE EXECUTIVESUI.DX-EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 65 m²SUI.DX-KG
    SUITE DELUXE KING BEDPhoto unavailable15 photos

    Jw Marriott Hotel Hanoi

    SUITE DELUXE KING BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ-1

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-2

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Jw Marriott Hotel Hanoi

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Jw Marriott Hotel Hanoi

9.4
Excellent
623 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Location
7.8 /10
Neighborhood
7.6 /10
Value
10.0 /10
Amenities
9.4 /10
100 reviews shown
6/10
Pleasant
29 May 2026
jay
Gym is a B- @ best. Location is too isolated. It feels a bit run down at this point
Partner
10/10
Exceptional
20 May 2026
Kenneth
Na
Business
10/10
Exceptional
10 May 2026
William
I found all the members of staff to be professional, respectful, and well trained. The grounds and facilities are excellent. I will use this hotel again for future visits. I enjoyed my stay.
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
Sutapa
Yes the breakfast menu was great.
Room was very well cleaned.
Spa was excellent.
Family_with_children
10/10
Exceptional
24 Mar 2026
NENITA RAMOS
good amenities
Family
10/10
Exceptional
10 Mar 2026
Maria
A great experience at the Marriott’s and n Hanoi.
Self
10/10
Exceptional
22 Feb 2026
Tuyen Duy
Spot on
10/10
Exceptional
17 Feb 2026
Erica
Hotel was beautiful and staff were outstanding.
Self
10/10
Exceptional
26 Jan 2026
Vinesh
Breakfast was a feast, covering many culinary traditions!
Leisure Partner
6/10
Pleasant
01 Jan 2026
Michael
Most staff was friendly and accommodating. Facilities were fine.
Leisure Self
10/10
Exceptional
12 Dec 2025
Yiu Jun
Amazing varieties, room is clean
Partner
10/10
Exceptional
29 Nov 2025
Atheer
Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly.
Business Self
10/10
Exceptional
29 Oct 2025
Simi
staff , service, room, and hotel ambiance was amazing
Leisure
10/10
Exceptional
12 Sep 2025
Nadeem
The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay.
Leisure Partner
10/10
Exceptional
22 Aug 2025
Jonathan D

one of my favorite hotels

this is now one of my favorite hotels ever. Staff here was wonderful and we loved the package we bought...with club access and a dinner included. The spa was also good. The only thing I might give less than excellent marks on is the Wi-Fi. It worked, but not the greatest ever.
Partner
10/10
Exceptional
28 Jul 2025
Richard
Great property
Business
10/10
Exceptional
07 Jul 2025
Peter
Just amazing exp
10/10
Exceptional
27 Jun 2025
Seoung A
One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb
Business Partner
10/10
Exceptional
13 May 2025
Julian
Great luxurious place
10/10
Exceptional
15 Feb 2025
Celine
Loved the quietness being far from city center. Easy to take a grab to old quarter
Leisure Partner
10/10
Exceptional
25 Jan 2025
Alexandra
Great property, lovely staff
10/10
Exceptional
17 Jan 2025
Vu
Great place.
Business Friends
10/10
Exceptional
16 Jan 2025
ABIGAIL ANH
Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Leisure Partner
10/10
Exceptional
02 Jan 2025
Lee
The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Lim
overall, it looks good but I need to highlight 2 things here :
a - executive lounge shortage or baby chair, on 31 Dec, only one available
b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Leisure Family
10/10
Exceptional
21 Nov 2024
Ken
Great
Business Self
10/10
Exceptional
20 Nov 2024
Amrish

JW Marriot Ha Noi

Excellent service, clean rooms and great restaurants!
Business
10/10
Exceptional
11 Nov 2024
Laura
The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Leisure Partner
10/10
Exceptional
06 Oct 2024
Jean-Marc
Absolutely Stunning!
10/10
Exceptional
13 Aug 2024
HYUNG
Very nice staff and facilities. Loved sauna and pool area
Business
10/10
Exceptional
29 Jul 2024
Dipesh
Exemplary hospitality. All of the team at the Marriott have simply done their global chain super proud. Well done to all and many thanks for making our stay most memorable.
Thank you
Family
10/10
Exceptional
27 Jul 2024
Sotir
N
Business Partner
10/10
Exceptional
23 Jul 2024
galit harel
Very good hotel and very comfortable
Leisure Self
10/10
Exceptional
18 Jul 2024
Van
Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Leisure
10/10
Exceptional
16 Jun 2024
Juliana

5 star service, amazing

Most amazing stay at a JW Marriott hotel. As always true 5 star service, attentive staff, delightful generously sized rooms and the most comfortable beds. Breakfast selection as always wide and full of international cuisine. Spa was good quality and very well priced. Would stay again in a heartbeat.
Self
10/10
Exceptional
24 May 2024
Thinh
Staffs are friendly and helpful. Their services are exceptional. Anything you want, just ask. They would go out of their way to full filled your wish.
Business_and_leisure Friends
10/10
Exceptional
07 May 2024
Víctor

Excellent hotel distant from the Old Town

Excellent!
10/10
Exceptional
08 Apr 2024
Rudy
it’s very clean and wel maintained
The garden is very beautiful.
The concierge was so so .
Leisure
10/10
Exceptional
06 Apr 2024
RANA
Great Hotel. We didn’t wander the area but with all the things the hotel had to offer we didn’t want to leave.
Leisure Partner
10/10
Exceptional
18 Feb 2024
Joseph
Great hotel in the middle of a great city. Excellent breakfast to kick off your day. Tremendously friendly staff at every interaction. Book it you won’t regret it!
Leisure Family
10/10
Exceptional
13 Aug 2023
Ajay

Best In Hospitality Service

Best In Hospitality Service, was really good to see the good gestures by the hotel staff
Friends_and_family Family
8/10
Excellent
07 Aug 2023
Peter

Good room but smell moldy

Staff are very helpful and polite. Room is nice, good view. Smell moldy,
Friends_and_family Family
8/10
Excellent
03 Aug 2023
Il Kyung
TVs and charger in the room needs to be replaced or updated. Too old
Leisure Family
10/10
Exceptional
10 Jul 2023
Aaron

Wonderful stay

Amazing hotel! Incredible service
Self
10/10
Exceptional
29 Apr 2023
Joanne
We could highly recommend staying at this hotel. We stayed with access to the Executive Club, and was the best club experience we have had. They staff were amazing, nothing was to much to ask for, and all they wanted to do was enhance your experience. We were very impressed.
Leisure Partner
10/10
Exceptional
02 Jan 2023
Thomas
The stay was very comfortable. Everyone at the hotel was very professional. Cleanness, food, and the level of service were all outstanding. A true 5 star hotel experience in Hanoi.
Leisure Family
10/10
Exceptional
31 Dec 2022
MARIA
We had SUCH A GREAT TIME at this hotel. 10/10 times, we would go back to Hanoi just to stay at this hotel. From the relentlessly phenomenal service, communication, and hospitality to the great food options inside and outside the hotel. Everything was top notch and each person who worked at the hotel ALWAYS had a smile on their face and happy to help. This is the most genuine hotel we have ever stayed at to date and loved our experience!
Leisure Partner
10/10
Exceptional
02 Nov 2022
Frank
Great service.
Business
10/10
Exceptional
03 Sep 2022
Eliza
I love it. I will come back in future.
Leisure Family
4/10
Poor
22 Jul 2021
joohyun

poor service at front desk

Front desk man was not good attitude .
Friends_and_family Family
8/10
Excellent
10 May 2021
Verified traveler

In general, happy

The room was excellent as is the staff and the service. But pool was not very clean, breakfast not as excellent as its name, massage not as skilled as price.
Friends_and_family Family
10/10
Exceptional
30 Dec 2019
Armando

Urban retreat

Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city
Partner
10/10
Exceptional
21 Dec 2019
Michael
Everything was beyond amazing and excellent staff and by far the absolute best Marriott I’ve ever stayed in my life
Leisure Family
10/10
Exceptional
17 Dec 2019
Verified traveler
The attitude of the hotel staff was amazing. Excellent facilities and amenities
Leisure Family
4/10
Poor
01 Nov 2019
Verified traveler
I travelled with two small kids and was asked to pay room extra for them - this is ridiculous. And I also had to pay extra for their breakfast. We’ve stayed in many hotels around the world but never had to pay extra for the kids. The hotel was already overpriced. Staff were professional but artificially friendly in a negative sense that I felt uncomfortable. Absolutely not recommended.
Business_and_leisure Family_with_children
10/10
Exceptional
28 Oct 2019
Trang
Furniture is ok, I like grohe brand name.
I dislike flower which has heavy mell.
Leisure Partner
8/10
Excellent
22 Sep 2019
Verified traveler

Excellence

Wonderful
Business
10/10
Exceptional
17 Sep 2019
Shailesh

Excellant.... One of the Best.

Amazing. One of the best Jw's we have stayed in. From Pricing to Exchange rate to service-Every single thing is very fairly priced and very efficiently handled.
Family
10/10
Exceptional
03 Sep 2019
Paul

A bit far out, but what fantastic service.

Best service I've every had in any hotel at any time in any place. Out of this world.
10/10
Exceptional
31 Aug 2019
Joan

Luxurious room - bath made me feel pampered

Spacious lovely rooms, amazing bathroom. Huge open space
Business
8/10
Excellent
18 Jul 2019
Verified traveler
Wwwwww××eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee. Wwwwwww
10/10
Exceptional
16 Jul 2019
Verified traveler
This is a great property in a good location. Without a doubt, the best thing is the quality and friendliness of the staff.
Business
10/10
Exceptional
15 Jul 2019
yuchia

It don't get any better than this !

We ate at several of the restaurants and all were very good. Especially the Buffet restaurant for breakfast and dinner.

there was a female server named Tutta , that remembered us everyday, she brought what we like to drink before we could ask for it!

She remembered my wife and mother in law everytime as well. The whole group knew our name our room number from the room service people, to front desk people ,to restaurant hostess, and waiters and waitress .

My wife and i own several companies around the globe including 4 restaurants in Houston Texas, and the staff we had in Hanoi was every bit as good as anyone we have encountered in the world from , Dubai , to Russia , to Singapore , to China .

Great Job ! Especially to our friend in the breakfast Buffet Restaurant, Tutta !
Family
10/10
Exceptional
02 Jul 2019
Justin

Trip with friends in June

It’s a JW and it was amazing. Service was top notch and an amazing room was given. Would recommend
Friends
10/10
Exceptional
23 Jun 2019
Sha
Excellent service and amazing room! Very clean and spacious. Thank you for the honeymoon amenities- much appreciated. Andy, our service manager is polite and helpful. The service provided by the rest of the hotel members is also exceptional! Easily the best hotel in Vietnam and beyond!
Leisure Partner
10/10
Exceptional
21 Jun 2019
Verified traveler
The English is very good, very hospitable staff. Also, very helpful and friendly, especially compared to other hotels i stayed at in Hanoi. Definitely would stay here again next time i visit.
Leisure Family
10/10
Exceptional
17 Jun 2019
David

Lovely

Lovely hotel but too far away from the old quarters.
Partner
10/10
Exceptional
18 May 2019
Verified traveler
This hotel is excellent. The facility, rooms, and services are all very good, but without doubt, the best thing about the hotel is the staff, wh are extremely professional and very friendly.
Business Partner
10/10
Exceptional
17 Apr 2019
Verified traveler
Excellent hotel with great service staff
Partner
10/10
Exceptional
13 Apr 2019
BLoo
The staff at this hotel and the service provided by them are impeccable! Really happy with my stay here.
Business Partner
8/10
Excellent
08 Apr 2019
Verified traveler
Hotel was clean and in excellent condition as it is opened fairly recently. Communications between the Front desk and reservation/ event team can be improved.
Leisure Partner
10/10
Exceptional
22 Mar 2019
Milo

WOW! - Fantastic 5 star hotel in every respect

This was truly one of the best hotels we have ever stayed at. Hotel is modern, clean and rooms are spacious. Definitely earned its 5-star rating, would stay there again in a heart beat. Staff were friendly, efficient and overall very welcoming.

The hotel is located outside of the downtown area, so taxi rides were needed to get to most places. This was my one concern when booking the hotel but discovered after staying in the Hanoi area it was nice to have a break from downtown noise. The breakfast buffet was the absolute best I have ever seen, almost too many choices and excellent food.
Family
8/10
Excellent
10 Mar 2019
Verified traveler

Far from Ideal Location-wise

The hotel has amazing facilities, with prompt & professional service as you'd expect from a 5-star hotel, but the location near the Hanoi Convention Centre some 30 - 45 mins away from Downtown Hanoi (Old Quarter) is far from ideal. Taxi fare to City Centre can cost up to 200k VND (one way) with very heavy traffic during rush hour (can take more than 1 hr). Local tour operators will refuse to pick-up/drop off at the hotel at start & end of your day's activities. The Lakeview rooms are also not worth the money; the views do not equal other 5* hotels facing Hanoi's West Lake. Very few restaurants in the immediate area so you will have to eat in-house and pay sky-high prices. Breakfast is extra but not worth the money in terms of \"quality\" of the offerings.
Family
10/10
Exceptional
08 Mar 2019
Ng
Nice big room with nice view , the hotel is new. Staff are well trained and good service
Friends_and_family Family
6/10
Pleasant
19 Feb 2019
Verified traveler
Property ylang lavendar soaps were more for men than women.
10/10
Exceptional
31 Jan 2019
Jimmy
Nice location, room beautiful and everything clean, nice staff. Thanks
Friends_and_family Family_with_children
10/10
Exceptional
26 Dec 2018
Verified traveler

Excellent hotel

We stayed in the executive room, the executive lounge is great! Staff are polite, especially Andy in the JW cafe breakfast buffet, he introduced some Vietnamese local fruits to us. Just there is not much to do nearby the hotel.
Family
10/10
Exceptional
12 Dec 2018
Antony

GM

Really excellent
10/10
Exceptional
04 Dec 2018
Verified traveler
5 star introduction to Hanoi. We enjoyed 5 nights at the JW Marriott and it was so relaxing - a welcome retreat from hustle and bustle. The staff were so helpful, friendly and attentive. I loved the zumba and yoga classes and being able to do the jog circuit. Dinner at Akira Black was out of this world - the food was a taste experience and Toto the maitre d was the ultimate host. I would recommend to anyone!
10/10
Exceptional
02 Dec 2018
A_t
We had a lovely stay, but we were booking at the last moment, and the only thing which could have been better is the location!
8/10
Excellent
25 Nov 2018
Sandra
The hotel is beautiful with so many amenities. The hotel staff is exceptional and helpful. We loved our short stay here. It is about 30 minutes by taxi to the Old Quarter (around $10 each way). The hotel has a free shuttle into the Old Quarter twice a day, but you have to find your way back.
Partner
10/10
Exceptional
07 Nov 2018
Verified traveler
Amazing hotel and staff
Partner
8/10
Excellent
23 Oct 2018
Joyce
he hotel is nice in general, the curtain was broken for one night.
8/10
Excellent
20 Oct 2018
Verified traveler

Expensive food

Hotel is good but food is damn expensive. Expensive than TOKYO or Singapore
8/10
Excellent
02 Oct 2018
Verified traveler

Perfect choice

I really enjoyed my visit and everything is really well organized. Breakfast in bed was awesome and everyone was really kind. Definitely met expectations
10/10
Exceptional
20 Sep 2018
Verified traveler
A magnificent hotel, situated conveniently in Hanoi. Very nice staff, and clean facilities.
10/10
Exceptional
21 Aug 2018
Mark
Stayed 2 nights. Facility and service excellent. Only drawback is the location, a bit far from popular tourist sites
10/10
Exceptional
11 Jun 2018
Caity
Totally 5 star. Staff great, room amazing, food yummy. Couldn't ask for more.
10/10
Exceptional
07 Jun 2018
sangyoung
good n perfect
10/10
Exceptional
30 Mar 2018
Thomas

Best hotel in Hanoi, period.

Yes, Obama stayed here. So did other heads of states including Xi, Jin-Ping and Moon, Jae-In. China and South Korea's leaders, respectively. You can see many reasons why they chose this hotel if you stay here.

Best English speaking staffs among Hanoi hotels, quiet rooms, super comfy beds, fantastic restaurants, etc. The breakfast buffet with beautiful view of outside was not bad at all.

Can't really think anything bad except, possibly, a long walk from elevators to corner rooms. If you want privacy and security, gotta give up something.

10/10
Exceptional
14 Mar 2018
Randolph

Amazing hanoi stay

Fantastic city, soo much to do and see, so vibrant. After a busy day come back to the ultimate in luxury and service. Thank you
10/10
Exceptional
07 Mar 2018
Verified traveler
Best ever hotel I stay. With super huge room and very organize design.
Shower room as fantasic .
Will come back again very soon.
8/10
Excellent
24 Feb 2018
Lai
The staff was nice and helpful. The hotel is a bit far from downtown but the area was quiet and open. The time we stayed was the New Year Holidays in Vietnam and most of the restaurants were closed , so we spent several meals at the hotel, not much choice cause only the coffee shop and the lounge were opened. The Chinese restaurant was very difficult to make reservations, the food served there were quite good. The hotel should consider to have the French Grill opened during the New Year Holidays ,may be just closed for the first 2 days but not all through.
In general, we enjoyed our stay there.
4/10
Poor
06 Feb 2018
Verified traveler
Staff are not friendly at all
10/10
Exceptional
30 Jan 2018
mmoa

Best Mariott in SE Asia?

We can find ZERO fault with our stay at this hotel. Amazing executive level rooms, with plush and luxurious furnishings and construction, every comfort and attentive service as needed and best breakfast buffet imaginable. A wonderful jewel in JW Mariott group.
10/10
Exceptional
09 Jan 2018
Adnan

Great resort experience in middle of a busy city

Had a very pleasant stay at JW Marriatt! The staff was extremely courteous and friendly. Spa was also top notch as well as other amenities. Jason (Bell Desk) Ha and Hanna at executive lounge were very helpful and pleasant to us! 👍
10/10
Exceptional
02 Jan 2018
t

Excellent hotel

The room is excellent.
I like the exective-floor.

But breakfast was disappointing,little.
So koreanfood was too much.
10/10
Exceptional
27 Dec 2017
Wayne Ho

My best hotel experience ever

Simply great hotel. I was well attended by the staff during my check-in, especially by one of their staff (forgot his name, he can speak my language Cantonese fluently and he's a mix) and got an upgrade to a huge room, made my Christmas stay impeccable.

The pool looks great but I didn't have the chance to use it. Used their gym room which is nice as well.

The outdoor area of the hotel is huge and nice, don't think the hotels in the Hanoi urban area can give you that. The lighting decor at night makes it even better.

It's out of the main tourist area(around 30 mins taxi ride) but it's not a problem for us. It keeps us from the mad noisy traffic during our stay.

Can't complain anything at all. The only hotel choice for me in Hanoi if I'm coming back next time.
10/10
Exceptional
15 Nov 2017
Jason

Amazing service

Most amazing hotel with the best service in Hanoi! Location isn’t the best but the service and hotel over rides this!
10/10
Exceptional
08 Nov 2017
sadanobu takena

Nice room and soround quiet stiation

Check in, stay, check out & concierge is very good.

Location & surroundings

Jw Marriott Hotel Hanoi
No 8 Do Duc Duc Road, 8, Hanoi, Vietnam

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Jw Marriott Hotel Hanoi

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