Name: The Azure Qiantang,a Luxury Collection Hotel
Address: East Wangjiang Road, Shangcheng District, 39, Hangzhou, 310008, CN

10/10

Exceptional

13 Apr 2026

Tze Min

The room was beautiful and spacious. During the night, the city skyline was breathtaking. Amenities were well maintained as well. The staff were all very helpful.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Ying

Beautiful hotel on the bank of Qiantangjiang. Our room is very spacious with river view. Close to places of interest too.

Partner

2/10

Poor

15 Nov 2025

Wee Liat

The aircon in the room is way too hot. It cannot be adjusted as it is centrally controlled.

Leisure Family

10/10

Exceptional

22 Aug 2025

Daniel

Amazing hotel

Amazing hotel, thank you to Peter

Business

10/10

Exceptional

04 Mar 2025

Drew

Extemely helpful and pleasant service. Nice restarant serving western and asian food. Good value

Business Self

10/10

Exceptional

06 Jun 2024

Lee

Gorgeous hotel, well managed. Staffs are professional, courteous. Rooms are clean, spacious, quiet with absolutely beautiful view of the river. Will stay here again in the future visit of Hangzhou.

Leisure Family

10/10

Exceptional

16 May 2024

Chengfu

The hotel room was big and very clean. The staff were friendly and helpful. Breakfast had a lot of variety to choose from, but the buffet dinner was a little disappointing; the food was not so fresh.

Leisure Family

10/10

Exceptional

23 Oct 2019

Lan

Very nice hotel. Huge huge huge room. Very good buffet dinner and breakfast with nice view on the 22nd floor. Recommend for business trips or just a family weekend getaway. Would stay here again if come back to Hangzhou.

Business Self

10/10

Exceptional

19 Oct 2019

Josey

All good ,only had some trouble with AC.the Ambience of rooms are good.The junior suite though is not very different from deluxe room in size

Business Self

10/10

Exceptional

20 Sep 2019

Verified traveler

Possibly the finest hotel I have ever stayed at.. service quality views!

Business Self

10/10

Exceptional

01 Sep 2019

Verified traveler

Amazing

Lovely n

Business

10/10

Exceptional

08 Aug 2019

Verified traveler

A beautiful property perfectly complemented by flawless service!

Business Friends

10/10

Exceptional

30 Jul 2019

Verified traveler

Couldn’t have for a better property. I always stay in 5 star but this one stood out as one of the best.

Business Friends

10/10

Exceptional

23 Jul 2019

Verified traveler

The staff were friendly and very helpful with recommendations. The only improvement would be the quality of the breakfast.

Partner

10/10

Exceptional

30 Dec 2018

Verified traveler

Simply wonderful and cannot speak more highly of the place. Excellent service and beautiful rooms. Lunch buffet if staying at the hotel is very good value and wonderful standard.

8/10

Excellent

26 Dec 2018

Julie

The buffet was delicious. High quality and rich choose.

10/10

Exceptional

01 Jul 2018

Jun

Nice hotel for sight seeing stay at HangZhou

Really concerned about smoking at the hotel. It turned out to be no issue. Deluxe room with two queen beds are spacious and clean. Hotel staff are friendly and helped to get taxi for us.

Overall very positive experience.

10/10

Exceptional

25 Dec 2017

CSL

Fantastic stay at Azzure hotel

We stayed for 4 days and the stay was fantastic. The room was very spacious. In fact the vacant space in the room was the size of the room at the hotel we stayed at Shanghai. Value for money. My Son started getting fever in the night and the hotel organised to send a staff to procure some medicines from outside at around 1am.
The hotel is at a very convenient location not very far from various place of interest. I would give the hotel 5 on 5 rating and would definitely stay in this group hotel where ever I travel.
Keep up the hospitality always. :)

10/10

Exceptional

29 Oct 2017

Rowena

Good quality hotel.

Family

10/10

Exceptional

11 Oct 2017

Ben

Nicest hotel I have ever stayed in

The hotel itself is extremely modern and the interior design is on point. Our room was spacious and had everything you could possibly want. Its not in the centre of town but it is a nice location by the river. The staff were amazingly helpful and friendly, the concierge even topped up the credit on my phone

10/10

Exceptional

05 Oct 2017

JP

Amazing Hotel and Hospitality

Aside from the free upgrade to the Pure Room, the staff were tremendously helpful. We thought we lost a pair of expensive sunglasses on a cab which the hotel staff had called for us. The hotel staff later went out of their way to track down the cab and find the sunglasses.

6/10

Pleasant

01 Jul 2017

Family

Non-smoking room had smell of smoke

This review would have been five stars were it not for the following experience. Our initially assigned non-smoking room had the smell of smoke. After we informed the hotel staff, it took some negotiation to change to a different room. In the end, hotel manager was helpful and courteous. If we dealt with lower level employees, this probably would not have happened. This is too great a risk to ignore. Hotel needs to enforce its policy for non-smoking rooms (they do have smoking rooms). If they want to cater to rule-violatig smoking guests by not penalizing those who smoke in non-smoking rooms, hotel would need to bear all cost of such behavior instead of having rule-abiding non-smoking guests to bear the consequence. Otherwise, our stay was pleasant. Room has a nice view. Nice breakfast, competent staff (e.g. to help with calling a taxi etc.). Hotel is next to a lot of construction, and is quite a walk to any nearby restaurant / shopping.

10/10

Exceptional

03 Oct 2016

Sandeep

Luxury and Service

The staff is very helpful and can speak good english compared to other hotels.

10/10

Exceptional

25 Sep 2016

lisa

High quality service and accomodations

Lovely staff and amazing rooms - large, comfortable and relaxing. Located nearby to some nice restaurants and bars, great area for walking/running along the river.

10/10

Exceptional

18 Jul 2016

Verified traveler

Lovely hotel

Beautiful hotel with very helpful, friendly staff. Restaurant was good quality and nice variety. Walking distance to some good bars, coffee, next to the river for a good running path. Not the \"old city\" - modern, financial center area.

Family

10/10

Exceptional

05 May 2016

Seetoh Kok Choi

Good luxury hotel

very comfortable hotel with great service. view from hotel is also good. There is a mall with lots of food outlets within 10 min walking distance. View of the river is great.

10/10

Exceptional

11 Apr 2016

YJ

Great hotel

The room is very spacious and comfortable. Everything is great. The decoration is nice, classy, and tasteful.

10/10

Exceptional

20 Jan 2016

Jeffrey

First Class

A first class hotel, highly recommended

10/10

Exceptional

09 Oct 2015

Virgil

Lovely hotel, lovely concierge services

The hotel was absolutely lovely although a 10 minute taxi from the waterfront area

8/10

Excellent

22 Aug 2015

Verified traveler

new hotel but service not up to standard

we booked because my friend is having a wedding here. But 1, the room is quite for a 5star hotel. we got dirty cups, towels and bedsheets.... service is quite bad, we have requested a cup and some cutlery and they didn't come until almost 2 hours which is wayyyy too long. however the room size is very big and the beds are comfortable. however I saw my frds suite which they got from having their wedding here... it's surprisingly small! I would have expected a much bigger and comfortable room than the one that they had....

10/10

Exceptional

18 Dec 2014

kristen

Overall an amazing stay! Would stay again...

Our stay at the Azure was fantastic! The property was clean, staff was extremely friendly and accommodating and overall amenities were great!

Pros:
Hotel Staff - super friendly and attentive
Room Cleanliness
Amenities

Cons:
The address is listed incorrectly on Hotels.com website. I walked around for 1.5 hours to find the hotel.
There are water stains/mold starting to form in the bathroom - disappointing considering the hotel is so new.
The hotel is located in a developing area of Hangzhou. There's nothing conveniently located nearby.

Family

10/10

Exceptional

20 Nov 2014

Verified traveler

a little getaway with a modern twist

the staff and service was excellent. i had a hard time adjusting to hangzhou, china. Thanks to the excellent service and friendly staff who made it all better. i would recommend this place as its near hefeng street. the view from the room is spectacular. The room is super clean and very comfortable if your not going outdoors - there are so many movies to watch as well. I could stay in all day. definitely deserve a good review.

6/10

Pleasant

28 Sep 2014

summer2006

New hotel hiccups still

This 5-star hotel still needs training, training, training on how supporting staffs should behaviour to their customers: a) should not leave luggage in front of guest room unattended, b) activities floor person should talk to customers in their best manner, c) restaurant staffs should not jump into assumption without verifying customer's payment status, d) housekeeping should honor not to clean room when \"do not disturb\" signal is on, e) housekeeping should not leave any leftover garbage before letting newly checked in customers to occupy the room ... However, the front lobby concierge person was helpful & cheerful enough to offset all these hiccups experience.

10/10

Exceptional

24 Feb 2026

Eung Jae

Yes they are

10/10

Exceptional

11 Jan 2026

LINGYI

乾淨，空間大

2/10

Poor

15 Sep 2025

Yun Fu Alex

房間空調電掣有異響修理不了要轉換房間等了一個小時到晚上10點

Business

8/10

Excellent

30 Aug 2024

KIN HONG

整體環境不錯，但大堂保安兇惡地望著住客很不禮貌

Business

8/10

Excellent

29 Sep 2019

YI

はじめて利用しましたが、ラグジュアリーで良いホテル。満足です！！
日本人からするとちょっと部屋が広すぎるかな。

Business Friends

10/10

Exceptional

18 Aug 2019

Verified traveler

杭州尊藍錢江豪華精選酒店：服务周全，接待友善，食物可口，安静舒适环境优雅，房间宽敞明亮，寝具舒适。

22层的露台 bar若能改善设计或更加温馨浪漫。

Business_and_leisure Friends

10/10

Exceptional

23 Jul 2019

Verified traveler

Great view
Clean and Tidy
Excellent staffs
I will be back soon

Business Self

10/10

Exceptional

01 May 2019

Verified traveler

Good breakfast !

Mars Guo and Angle are excellent front desks.They give preferential treatment for our family. There is a nice river view in the room.The room is bigger than another hotel. It is very comfortable. The hotel is a elegant hotel.

Partner

8/10

Excellent

01 May 2019

Verified traveler

It’s my wonderful birthday in the hotel.

Mars Guo and Angle are excellent front desks.They give preferential treatment for our family. There is a nice river view in the room.The room is bigger than another hotel. It is very comfortable. The hotel is a elegant hotel.

Partner

10/10

Exceptional

17 Oct 2018

Chun mui

房間面向江邊，風景非常優美，員工非常有禮，值得再入住

酒店光線充足，房間非常歡堂，員工非常有禮貌，值得再入住

Friends

10/10

Exceptional

10 Oct 2018

Verified traveler

五星級的酒店，一流的員工服務，房間大，光線充足，健身室設備齊全，早餐多元化，值得入住。

五星級的酒店，一流的員工服務，房間大，光線充足，健身室設備齊全，早餐多元化，值得入住。

10/10

Exceptional

10 Oct 2018

Verified traveler

員工非常有禮貌，環境舒適，房間大，江邊風景一流，光線充足，乾淨。

員工非常有禮貌，環境舒適，房間大，江邊風景一流，光線充足，乾淨。

10/10

Exceptional

10 Oct 2018

Verified traveler

健身室設備齊全

合共住了五天，酒店服務一流，環境舒適乾淨，光線充足

10/10

Exceptional

10 Oct 2018

Verified traveler

員工非常有禮貌，酒店非常舒適，房間大，光線充足，江邊景色日與夜都非常漂亮，值得再入住

酒店非常舒適，夠大,夠光,看江邊境色一流。
大概行10分鐘就能找到食的地方,附近有超市，小商場。
員工非常有禮貌，訂酒店時忘記記錄包早餐的資料，但酒店非常有心,照樣提供5天早餐給我們，沒有斤斤計較....
又會主動幫你推行李，也會介紹那處裡有地道杭州菜用歺地點給我們選擇⋯
什麼都齊全，下次去杭州一定會再入住。

10/10

Exceptional

02 Jan 2018

LI

很棒

服务不错房间很干净也很大

10/10

Exceptional

28 Nov 2017

Fang

錢塘江畔景觀視野佳，禮賓服務優，房間乾淨，適合對房內空氣品質要求高的旅客住宿。

感謝Peter詳細解說介紹附近景點美食，也感謝餐廳服務人員在我們前往欣賞錢塘江夜景時，貼心地為我們送上免費的溫水，十分溫暖！