Name: Holiday Inn Amritsar
Address: District Shopping Complex, Ranjit Avenue, Amritsar, 143001, IN

10/10

Exceptional

06 Apr 2026

Millan

Very nice space and service was very nice

10/10

Exceptional

13 Jan 2026

Talwinder

Cool place

10/10

Exceptional

25 Nov 2025

Rajinder

Nice

10/10

Exceptional

19 Nov 2025

Sukhdev Singh

Staff was amazing!

Business_and_leisure Self

4/10

Poor

08 Nov 2025

Sandeep

I booked Holiday in for important work meeting but internet was non existent. Very frustrating. I wish I had gone to different place.

Business_and_leisure Self

10/10

Exceptional

15 Oct 2025

Amrit

Loved my stay with my family at Holiday Inn, Amritsar. The area is easily accessible, staff is helpful and room was nice and clean. It was my first time and I will definitely come back in future.

4/10

Poor

11 Oct 2025

Mandip

Front desk staff not very welcoming.

Business_and_leisure Family

8/10

Excellent

10 Jul 2025

Raman

A nice place to stay for a short visit. We were happy with our stay. One comment I would make is that they charge extra for a roll out bed. I find it a bit strange because I booked room for 4 guests. But when we checked in front desk told us that it is only for 3 guest. If you want a fourth guest to stay then you would need to get a roll out bed for extra cost. I think this is hidden fee which was not disclosed at the time of booking.

Business_and_leisure Family

10/10

Exceptional

30 Jun 2025

Janak Raj

Bored

Business

2/10

Poor

30 Jun 2025

amrit

I booked stay with breakfast but was denied by the holiday inn staff saying expedia didn’t sent them coupon

Business_and_leisure Friends

8/10

Excellent

22 Jun 2025

Verified traveler

Enjoyable stay

The staff was was very welcoming and respectful. It took a while to check in due to the rooms not being ready. The rooms are large, spacious and clean. Hotel lobby is spacious and well decorated. The toiletry dispensers were empty in the shower. I really appreciated the hotel staff accommodating my request for a late check out. Hotel pool area needs better lighting, it is dimly lit at night. Towels were not available pool side.

Friends_and_family Family

10/10

Exceptional

01 May 2025

Dimple

Excellent

4/10

Poor

04 Mar 2025

Sushil

Towels dirty, washroom door lock didnt work, no mini bar fridge in the room even if they displayed the list of all mini bar items.

Leisure Family

4/10

Poor

02 Mar 2025

Mandeep

the rooms were very dirty, floors were sticky, this was really unfortunate

Leisure

6/10

Pleasant

05 Feb 2025

Raj

We booked a room for three adults with two twin beds. But the beds were two single beds instead. How could three adults sleep on two single beds? When we approached the front desk, we were told that the hotel does not have twin beds at all. We were given a spring bed instead, which was very uncomfortable.

Business_and_leisure Family

6/10

Pleasant

05 Dec 2024

Jatin

Reception does not pickup the phone and no early check in is required. Belly Boy staff to pick up luggage is lazy and rude.

Leisure Family

10/10

Exceptional

23 Nov 2024

Neha

Awesome

Partner

6/10

Pleasant

12 Aug 2024

Rahul

Lost its charm

Always used to stay here when in Amritsar but the hotel has lost its charm. Service level have dropped, room conditions are not upto standard and worse has to be reception which should be the best but hiring people with more focused on counting money and chit chatting than customer device. Truly sad to see the drop in service and just overall Taj experience you expect from Taj properties Other hotels have surely gained

Friends_and_family Friends

2/10

Poor

26 Jul 2024

Ravinder

Worst Hotel

Worst hotel I ever had. Television is not working,hot water kettle is not working,Washroom door doesn’t locked if I tried to close it wasn’t,Fridge is not working.I complained to manager but no action was taken.Thought out the day they didn’t change it.When we came back at 10:00 pm at that time some things are working.
I have some of the vedios which I want to share.

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Rajinder

It’s a home away from home .. staff and service is excellent, thank you

6/10

Pleasant

27 Jun 2024

Ashima

Needs a major revamp!

Very well located hotel, but housekeeping / linen is in a very poor state. Towels are old and look mouldy and housekeeping doesn't even know they have to put hand towels in the bathroom. YYou have to ring housekeepong for even a glass!! Very poorly equipped rooms.

Food definitely can be made better. It is better to step out of the hotel for a meal.

Staff is courteous but they also cant do anything if you give a suggestion. Used to be a good hotel but has really fallen in standard! The saving grace is the location!

Business

10/10

Exceptional

30 May 2024

lovekiran

Excellent stay

Business Self

6/10

Pleasant

24 May 2024

Ashima

Needs an upgrade

We have stayed at the Holiday Inn a couple of years back , but this time we found the hotel looking shabby. Linen is old and run down, laundry is not fresh. Only one restaurant is open so you are limited in the hotel itself .

Staff is very helpful but the condition of the hotel has really gone down . Major upgrade needed in the rooms and linens

Business

10/10

Exceptional

10 Mar 2024

Gurpinder Singh

Very

2/10

Poor

09 Mar 2024

Atul

Dirty pillows. Piece of plastic was in cookies.

Leisure Family

10/10

Exceptional

24 Jan 2024

Amar

Excellent location

Leisure Self

4/10

Poor

28 Dec 2023

Verified traveler

Family stay comments

Flooring squeaky and coming off. Mattress was too old and beat. King size bed is almost the size of international queen size. Lack of coordination and system updating leading to inconvenience and confusion while checking out.
No bill was given when payment was made.
Staff was courteous though, I might say.
Condensation on window was too much causing bad smell in room.
The experience was just not what was expected from holiday inn.

Partner

10/10

Exceptional

04 Nov 2023

SINGH

ALL OVER EVERY THINGS FINE

10/10

Exceptional

10 Oct 2023

amrit

Great service

Business_and_leisure Self

10/10

Exceptional

05 Sep 2023

Vinayak

Courteous staff, good ambience. Located is a niche area.

6/10

Pleasant

16 Jun 2023

Rupinder

Property requires serious upgrades, bedding had stains and not clean. Bathroom had blinds in shower to block view from room and had mold on blinds. Bath towels need to be replaced as looks all worn out. Sofa in room is worn out. Holiday Inn I booked as I always had great experience in US but this property disappointed. Staff was friendly and breakfast was good. I will not chose this as cleanliness is topmost priority.

10/10

Exceptional

11 Jun 2023

Narendra

Good

Business_and_leisure

10/10

Exceptional

30 Apr 2023

Princedeep

Thx

Business

4/10

Poor

10 Mar 2023

Ratna

Internet connection was constantly breaking up so that I could not do my work.
Fridge in the room was not working it was replaced the second day.
Sink was clogging and took two days to repair.
Number of towels provided was insufficient, had to call to have additional.
For the amount of money we payed in comparison to others in the hotel, our entire experience (including the view) was sub optimal.

Business_and_leisure Partner

4/10

Poor

28 Dec 2022

Sharmila

Hotel in need of modernisation. Rooms were very dated as was the bed, bedding and towels. Corridor carpets were very dirty. Breakfast, although a good spread, was tasteless and most of the food was bland and cold.
The staff however, were as good if not better than a 5 star hotel. They were extremely attentive and when things did not work in our room ( which was often the case) someone came to resolve the issue almost immediately.
Location is also very good.

Leisure Partner

2/10

Poor

27 Oct 2022

Kulwant

Staff very helpful and friendly

Leisure Partner

6/10

Pleasant

29 Sep 2022

Gil

The rooms are very old and in a bad condition.
We had to ask several times to clean our rooms.
Breakfast was great and varied.

Leisure Family

10/10

Exceptional

30 Aug 2022

Gurpreet

All good no complaints

Business_and_leisure Partner

2/10

Poor

25 Jul 2022

Evie

This was truly one of the worst experiences of my life. Mr. SANDEEP the duty manager called my room and yelled at me . He wanted to charge me 40 dollars additional for breakfast that was supposed to be included. He should not be allowed to work in the hotel industry.

Leisure Family

8/10

Excellent

17 Mar 2022

ERIC

Pleasant stay

Pleasant stay , wud surely recommend to all

Friends_and_family Friends

10/10

Exceptional

18 Feb 2022

neetu

GOOD AMBIENCE

Business_and_leisure Family

8/10

Excellent

07 Oct 2021

Amar

Food and service very good!

Leisure Self

8/10

Excellent

03 Oct 2021

Akanksha

Very friendly staff especially the house keeping staff is excellent and the front desk fulfills your request within minutes. Overall everyone is very respectful and friendly. Very comfortable stay at this hotel. Will definitely book here again in the future.

Business_and_leisure Self

8/10

Excellent

13 Sep 2021

Sahil

It was quite comfortable stay, property is located at very posh area. View from balcony of room is great.

Leisure Family

10/10

Exceptional

03 Apr 2021

Verified traveler

Nice and clean hotel, excellent staff. Sagar at reception is extremely helpful. Definitely will stay again when next in Amritsar.

Friends_and_family Family

10/10

Exceptional

05 Feb 2021

Vineet

Excellent Stay experience

The hotel is amazingly clean and comfortable. We haf some issue with the cooling of the room but the service guy was quick in fixing it. The location is good and is close to the city. The breakfast is great and overall our experience with holiday Inn was not less than super perfect.

Friends_and_family Family

10/10

Exceptional

15 Jan 2021

Asim

Nice comfortable place

It’s a very well maintained property. The location is good too. There are some local restaurants nearby if u want to step out. The golden temple isn’t very far. Maybe 7-10 minutes drive. And to top it all We got an upgrade too.

Partner

8/10

Excellent

20 Feb 2020

Verified traveler

Excellent Hotel & Great Service!

Excellent Hotel & Amazing Breakfast!

Friends_and_family Family

6/10

Pleasant

06 Feb 2020

Kamal

Front desk guy was super mean rude showing attit

Everything was good
Good price
Good location
This was my 6th time I was staying all pervious stay was excellent
This time front desk guy was super rude he was not interested at all to check inn you I have to wait over one hour then another nice front desk lady checked me in different room but this balled guy
Not at all friendly he was not at with his co workers
And all guests was upset too I will not go again if I will see him again on front desk he was showing so much attitude I was feeling that he is paying for my room
Hotel was good
Except this balled guy refused to give me his name

Friends_and_family Family

6/10

Pleasant

06 Feb 2020

Kamal

Front Desk Guy was Super Rude rest was fine

Hotel is good not fancy
Real cheep
Front desk guy was rude I have to wait one hour for check inn then another nice lady in front desk she checked me in different room
Pervious person was SUPER RUDE
He shouldn’t be on front desk not with me he was showing bad attitude to mostly every one and there co workers too he was balled guy didn’t tell me his name I will never go if I will see him in front desk

Friends_and_family Family

8/10

Excellent

01 Dec 2019

Verified traveler

Atmosphere, ambience and amenities were plentiful and pleasant.

Staff promptness could be significantly improved.

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Verified traveler

Very nice and clean hotel. Staff were very accomodating and attentive - I will be returning to stay next year for my wedding. Breakfast is delicious and has a very large choice - would like to make a special mention to Ranjit who served us each morning at breakfast and kept checking if required anything further!

Friends_and_family Family

8/10

Excellent

26 Aug 2019

Harpal

Nice Stay Holiday 8nn Amritsar

It was a comfortable stay at hotel. Check in was quick. Room was ready and clean. Extra bed provided promptly..

On our request we were served dinner even after restaurant closing. Thanks to Holiday inn..

Family

8/10

Excellent

21 Jun 2019

Verified traveler

Excellent location.
Very good variety of breakfast.
Holiday inn Amritsar has a very good team staff.
Everything is positive.

Leisure Family_with_children

6/10

Pleasant

08 May 2019

Verified traveler

There is nothing convenient around the property (ATM, grocery shop, etc). I checked in to a room with a running leak on the bathroom floor. It was completely flooded. Not a big deal, they changed my room but it still was still a little inconvenient.

Leisure Self

6/10

Pleasant

23 Apr 2019

Verified traveler

food very good

the pool very despointing, no sunbeds at all

Friends

4/10

Poor

30 Mar 2019

Rohit

3 Star hotel with 5 Star price tag.

Pathetic housekeeping services. Fridge not working. Horrible check-in process.

Family

2/10

Poor

26 Mar 2019

Verified traveler

Poor

Poor cleanliness - Generally poor for a holiday inn i was shocked.

10/10

Exceptional

14 Mar 2019

Verified traveler

location and service was great. rooms were spacious and clean

Friends_and_family Family

6/10

Pleasant

11 Mar 2019

Verified traveler

Great location but the loud music from the rooftop bar was the only thing that lets this hotel down especially like us we had a 7.00 am flight from the local airport

Leisure Family

10/10

Exceptional

09 Feb 2019

Verified traveler

Bath didn't have the hand towels. Main lobby was very nice and clean. The hotel security is ultimate. Airport transportation arrangement was very efficient.

Friends_and_family Partner

10/10

Exceptional

25 Jan 2019

PRERAK

Best service.

Best location, friendly staff, selection of food in breakfast was great, overall great experience.

Family

4/10

Poor

09 Jan 2019

KANWARBIR SINGH

I called the room service and tried to order food from their late night menu. But attendant told me that they only had burger at that time even though menu had bunch of options in late night menu section.
Secondly, the TV didnt had any signal. Even though we press stb button as mentioned on instruction brouchure of Tv, but it didnt work.

Partner

4/10

Poor

03 Jan 2019

Foodie

Our experience with the Hotel (staff) was bad. They need to be trained on how to delight customer. We (2 families with kids) had to wait for our rooms to be correctly assigned as they decided to give two twin beds even when we had requested for 1 double bed. The toilets were clogged, no face towels, tv broadcasting would err out in 5 minutes. Asking for two tables to be joined for breakfast was first denied. Food quality is questionable.

I do regret booking with Holiday Inn, and this experience has ensured that I will skip this chain.

Not all was bad, there were few who were doing their job well but probably not at the right hierarchy. I do appreciate their help in finding/returning the action figure toys that was left by the kid during breakfast. Thank you for your help.

This was my first trip to Amritsar. We loved the city, food, and people. Our stay experience was not a good one.

6/10

Pleasant

31 Dec 2018

Verified traveler

Our room shower drain outlet had levelling problem and we had to physically shove the water into it or else water would start clogging. Housekeeping would forget to replace towels. Also the breakfast buffet service was disorganised and they kept mixing orders.

10/10

Exceptional

28 Dec 2018

Verified traveler

Verry Nice hotel holiday in Amritsar breakfast also so nice

4/10

Poor

26 Dec 2018

Verified traveler

Mouldy unpleasant experience

Room had very strong smell of mould and the blinds in the bathroom had visible signs of mould. The room aircon also did not work very well. We ask to move rooms but they advised fully book. The staff overall did not seem to care about our concerns regarding the mould and us having issues with breathing due to how strong the smell was. Never staying at this hotel again

Partner

10/10

Exceptional

23 Dec 2018

Verified traveler

Excellent hotel, good breakfast, conveniently located

8/10

Excellent

06 Dec 2018

Arun Chand

Visit to Golden Temple

Great location .Big Rooms
Housekeeping could better

Family

2/10

Poor

28 Nov 2018

Parmjit

Got in from a 9 hour travel from Delhi, water was cold so couldn’t have a shower. Called numerous times to ask for this to be sorted was told water will be hot in 15mins. After 1 hour and 30mins of waiting to get hot water I gave up. Management were not helpful.

Next day the toilet wasn’t flushing waited 1 hour for someone to get to my room and get this sorted. Next day the same problem occurred and my room card stop working, room service tried opening, couldn’t do it too. Waited outside my room for one hour.

I have travelled the world stayed in many hotels this was by far my and my families worst experience.

8/10

Excellent

19 Nov 2018

Jas

Staff are friendly. Food was good too. Overall had a good stay

4/10

Poor

11 Nov 2018

Subodh

The towels were old and hard.. water leakage from the bath area to the floor.. breakfast not very great.. staff helpful, smiling and courteous but stay not very comfortable

8/10

Excellent

29 Oct 2018

Shruti

Nice hotel, 15- 20 min far from golden temple by car. Breakfast was good served by professionals. Value for money. I would recommend this hotel to stay. Hotel should give us choice to select either single bed or double bed through which we struggled. Other than this everything was good. Entrance gate staff was very polite, greeting by saying sat sri akal, helpful staff.

2/10

Poor

01 Oct 2018

Lalitha

It's a nice hotel with good ambiance and great breakfast and that's all about it. My plight started when the assigned room key would not work. We made couple of rounds to reception desk to change keys and still did not work. As we were getting late to temple, we put our luggage in our friends room and went to visit the city. With this delay we could not cover few places. But this episode continued. When we returned back, they gave me another room and the key would still not work. The manager on duty came and tried with no result. At this point they opened the room with master key and asked me to stay and promised me to replace with new one so I can go out if needed. Needless to say, no one showed up until checkout and I was pretty much locked in. The A/C would not work and nor did the internet. I made several calls to front desk and there was no resolution. They told me the room numbers got mixed up so I should use other room number with my last name. There was too much going on.
When I lodged the complaint in the morning, they simply said they would get back after talking to corporate which never happened. I will try and reach out to Holiday Inn office in India but would never return to this place and warn other visitors from US to stay away from this Hotel and unreliable staff. I was an unpleasant experience.

10/10

Exceptional

03 Aug 2018

Inderjit

Excellent hotel

Family

2/10

Poor

29 Jul 2018

Verified traveler

Hotel Staff not supportive except restaurant staff

I am regularly visited Amritsar for my business meetings.

I would not recommended this hotel to stay.

I got below mentioned issues while visited.

1. the room lock was unable to open, i did wait approx 20 minutes.
2. Staff are not supportive, i did call to front desk for helping login wifi but they picked and cut the call without solution.
3. Wi fi login provided in next day after visited front desk
4. Freeze was also empty, i asked to put some cold drink inside but they told me it will take some time

8/10

Excellent

08 May 2018

Praveen

Excellent hospitality and value for money

Stayed with family for nearly a week. Great hospitality and good service. A little more attention to \"deep cleaning\" would make perhaps it a top hotel. Conveniently located and served well by Ola!

6/10

Pleasant

06 May 2018

Verified traveler

Overall it was a good experience, however this time round I felt few things lacking;
Towels , tea coffee scahats was not provide on time ,
Room floor was full off dust at point I had to tell them to clean. Better mattress was not that comfortable. Food was cmg cold in room service.

10/10

Exceptional

09 Apr 2018

Harmanpreet

Friendly staff

Check-in was fast, specially a girl at reception name ‘komal’ was so helpful, polite, 5 stars for her !!

8/10

Excellent

07 Mar 2018

Shantilal

Lack of phone cover...

Before our travel we rang the hotel several times...no answer. Then I complained by email and was told that due to construction in the area the phone was off for THREE days. So if they knew why did they not enter an alternative mob number? Totally inconsiderate. Please chk if the no works or that they do not man the phone anyway.
Management issue...

Partner

4/10

Poor

11 Feb 2018

Vipul

Bad staff

The hotel staff is totally non cooperative and not trained professionally to solve even minor issues.

10/10

Exceptional

06 Feb 2018

Verified traveler

Great property with great service

Great property with great service. Very nice spacious rooms. Good food. Very friendly staff. Overall a great experience.

Family

10/10

Exceptional

27 Jan 2018

Madhvi

Great stay

It was amazing

Family

10/10

Exceptional

23 Dec 2017

Jim

Relaxing stay

The hotel staff was very attentive and I was amazed at their work ethic as they were busy keeping the lobby and surrounding areas in top shape throughout the day. Food was good and the front desk arranged a driver to take me to the top sights! Very good value for the money spent.

10/10

Exceptional

23 Dec 2017

Verified traveler

We had a fantastic time thanx to kurenesh .

Partner

10/10

Exceptional

30 Sep 2017

ray

nice n comfortable stay

10/10

Exceptional

14 Sep 2017

ray

NIce

excellent

10/10

Exceptional

09 Sep 2017

lekh

It was a nice stay. The breakfast was good. We only issue we had with AC thermostat that was not working.

10/10

Exceptional

11 Jul 2017

Tirath

It was wonderful, the hotel staff provided best service with smile on their faces.

Family

10/10

Exceptional

06 Jun 2017

Charanjeet

Nostalgic Amritsar!

Nice Hotel , good location , right price.
Room service was very good .
Quality of food was also great!!

Family

8/10

Excellent

21 May 2017

Shibu

Nice and comfortable stay

A very courteous staff and enjoyed the stay. Thanks

10/10

Exceptional

01 May 2017

Bajwa

Very nice hotel, excellent staff

Great location, excellent staff and very helpful and yummy food !
Room was very nice too

8/10

Excellent

24 Apr 2017

Verified traveler

Good location

Not a big hotel but has all the basic amenities and it's surrounded by all the famous eateries so would definitely recommend

8/10

Excellent

05 Apr 2017

Vijay Kumar

A feel good hotel

Our stay was pleasant except for early check in hiccups. We are recommending this Hotel to our friends as against The Hyaat where we stayed last month. Rooms are nice, spacious n well laid out. House Keeping is neat n tidy. Reception is a little slow and needs to brush up for quick checkins n checkouts besides other quick responses. Overall a nice experience.

Family

4/10

Poor

03 Apr 2017

Delvinder

Poor quality staff.

I did not had a good stay when I first check in.The front desk guy was not even helping or accomdating to our request or any questions we had for him. The only guy who felt our frustration was the restaurant manager MR Vineet who was willing to render help. I was aproached by a guy with coat with no name tag telling me that I am not even able to take photo of myself in the lobby. I ask him for the SOP and he make a phone call to somebody. He then replied to me that photo is able to be taken but no video. I ask him where is your name tag and he said it is not your problem. Practically it was a bad stay in Holiday Inn Amritsat

Family

8/10

Excellent

16 Mar 2017

Verified traveler

Experience was awesone..the staff was very warm, welcoming and helpful. Had a wonderful stay

10/10

Exceptional

06 Mar 2017

rakesh kumar

very nice hotel and good service exellent services and good staff

Family

10/10

Exceptional

05 Mar 2017

Company of 6

Great hotel and excellent staff

Nice stay; clean and tidy hotel and very helpful staff. A special thanks to Mohan.

6/10

Pleasant

24 Feb 2017

Manpreet

Room air conditioning system wasn't providing enough cooling at the night time. And the matress was too soft.

Family

2/10

Poor

02 Feb 2017

amit

Inexperienced staff no courtesy

It took 30 min to check inn the work at hotel in the morning at 7 am disturbed us a lot even the staff was not helpful at all courtesy and service was very poor