Le Grand Hotel

10/10

Exceptional

29 Jan 2026

Eric Camille

EXCELLENT SERVICE

10/10

Exceptional

29 Jan 2026

Julia

Location, location, location! Good quality for the price. Room was clean, nice helpful staff. Good breakfast, fairly priced. Location is unbeatable. We had a great time overall. Will consider this hotel for our next trip.

Leisure Friends

10/10

Exceptional

19 Jan 2026

Lankford

Courteous staff - clean rooms

8/10

Excellent

13 Dec 2025

Stephen

Did not use the breakfast option; the location is excellent though

Business

8/10

Excellent

05 Nov 2025

Lynn

Exceptionally friendly receptionist, high quality breakfast. The room itself was a little dated, even if I apparently got a renovated room, it smelled a bit of stale paint. A bit noisy as it was facing Saint Lazare station, but that's the choice I made by staying in central Paris. Location is perfect, can easily get anywhere in Paris from there.

Business_and_leisure Self

8/10

Excellent

01 Nov 2025

Shannon

Didn’t have breakfast

Friends_and_family Friends

6/10

Pleasant

27 Sep 2025

Diamondis

This very small hotel has a good location and offers a good place to sleep. That's it!!!! Nothing else worth discussing.
For what it cost it wasn't worth it. Like everything else in Paris...it is overpriced and of questionable quality. Paris is beautiful visually, but, that's where it ends. The food was mediocre, the service was dicey, and most prices outrageous.

Leisure Family

8/10

Excellent

24 Sep 2025

Pierre

Proximité des attractions

6/10

Pleasant

08 Sep 2025

Maya

Location is great, right across from a main train station. Lots of shopping around.
Staff was very friendly and helpful.
This hotel is rated as 4*, definitely not that. It is a 3*. The room and bathroom are very small.

Leisure Family

10/10

Exceptional

06 Sep 2025

Carol

Very helpful staff with good restaurant recommendations. Very convenient to the train station.

Leisure Partner

8/10

Excellent

06 Sep 2025

Tricia

Directly opposite the train station so very convenient for the train to Caen. Staff was incredibly helpful and breakfast was amazing. Towels could be a bit nicer. A lovely hotel in a central location

10/10

Exceptional

30 Aug 2025

Francisco

Good place

Leisure Family

8/10

Excellent

21 Aug 2025

David

This is a smaller and older hotel but the location and service cannot be beat. It is just across the street from the Gare St Lazare train and metro station which made it very convenient. The staff was willing to store our luggage for free until the evening of the day that we checked out. Both of these things made it very easy to stay there.

Leisure Partner

8/10

Excellent

16 Aug 2025

Melinda

Directly across street from Gare St. Lazare. Most convenient for an early morning train.

Leisure Partner

8/10

Excellent

04 Aug 2025

Keith

Close to the metro

Leisure Family

10/10

Exceptional

01 Aug 2025

milbert

Few feet fr Piazza Spagna and Spanish Step. Hotel has good breakfast. Staff are courteous and attentive to your needs. When we asked for fan, it was delivered immediately

Leisure Family

8/10

Excellent

27 Jul 2025

Deborah

Amazing location, Staff was extremely helpful, room was adequate and clean, but a little pricey for a 3 star hotel.
I assume the price reflects the location.

Leisure Family

10/10

Exceptional

27 Jul 2025

JUDY

Ideal location! Staff is very friendly. It could use an update as the rooms are a bit old.

Leisure Self

6/10

Pleasant

16 Jul 2025

Amy

Room was good other than a few flying insects which was unpleasant. The staff for the most part wasn’t very friendly or helpful.

Leisure Family

10/10

Exceptional

11 Jul 2025

Solomiya

Very nice staff!!! Great amenities for ADA! Elevator is small but it fit my mobility scooter and 2 other people. Highly recommend!

Leisure Friends

8/10

Excellent

11 Jun 2025

Mostafa

Location and area.

10/10

Exceptional

04 Jun 2025

Alana

I stayed here for a week in paris when i visited and absolutely loved the location and we had a great view!! There is tons of restaurants and shops everywhere, I would definitely stay here again!

10/10

Exceptional

28 May 2025

Joyce

Staff were very nice, hotel was clean, location is perfect.

Leisure Family_with_children

10/10

Exceptional

20 May 2025

Mariko

The location is great. The room we stayed is little bit old. The house keepers did not take the trash, did not leave the amenities and the towels. Other than that, convenient and the great location

Leisure Friends

10/10

Exceptional

19 Apr 2025

David

Very nice staff. Great location

Leisure Friends

8/10

Excellent

15 Apr 2025

Julie

The location was excellent as it was right across the street from the train station and the subway station. Because of the location, you could hear the trains so that was a bit of a downfall. But being so close to the station outweighed the train noise. I’m just super sensitive to sound.

Leisure Partner

6/10

Pleasant

11 Apr 2025

Jamie

The hotel is aged. The room smelt heavily of carpet cleaning product, and despite keeping the windows open for the vast majority of the time, the smell was there. The size of the room was small, and that was okay had there been adequate storage to hang clothes. The hotel is well located, albeit the entrance always had miscreants or homeless people by the door. Not something the hotel can actively control on its own; but it’s a poor entrance. The receptionists are good. A solid 10/10. A chap called Jacob,I believe, couldn’t have done more for us. He was really efficient and smiley. As were the rest of the crew. They made up for the lacklustre of the hotel. The hotel is well situated. Needs renovation urgently.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Polly

Lovely and accomodating staff. Very nice room overlooking Gare St Lazare. Right across from train station. Clean and would definitely stay here again.

10/10

Exceptional

10 Apr 2025

Sonia De Francisco

This was my third time staying with my family at Le grand Hotel de Normandie. I love the hotel. It's close to everything. A short walk to les Grands Boulevards and Magazines. 10 min to the Opera. 10 min to the Madeleine. It is in a shopping area, nice atmosphere all over the day and in the evenings. Brasseries and cafes are always busy, terraces packed with people having a meal, a drink or a coffee and connecting with one another. This has changed a lot in the last few years. I noticed Paris is getting more of a Madrid's kind of nightlife. Very fun, warm and welcoming. Loved to see groups of people just celebrating life around a fresh homemade meal or a nice French wine. Having Gare de Saint Lazare station across the street means it's always busy but in a nice way, as people are always entering and leaving the station. Very safe area. There is a Carrefour in the station, which is convenient to buy some water or food you might want to keep at the hotel.
The hotel is very well communicated. There are several Metro and RER (train) stations close to the hotel: Saint Lazare, Hauvre-Chaumartin, Auber... and you can move really fast across Paris. Staff at the hotel are very friendly. Ali, at the front desk, has helped us the three times we stayed, and always goes the extra mile to ensure you have everything you need. I will definitely come back to Le Grand Hotel de Normandie, hopefully very soon.

Leisure Family

10/10

Exceptional

05 Feb 2025

Epifania

RIGHT NEXT TO THE METRO

Leisure Self

4/10

Poor

16 Jan 2025

Sahin

Not worth

Money I spent is not worth for a 4 star hotel

Business

2/10

Poor

15 Jan 2025

Borja

Whatever option will be better

One of the worst hotels I’ve ever been. The room vibrates when the subway passes. Everything is old and looks dirty, the street looks dangerous: when you go out of the hotel you have next to the door on the left 1 homeless peeing in the street and on the right a group of 5-7 man drinking and dealing…

I will never come back to this hotel

Business

10/10

Exceptional

05 Jan 2025

Julie

It’s was right at gare st lazar train station
So convenient

Partner

10/10

Exceptional

03 Dec 2024

Antoine

Excellent location. Main train station (st lazard) directly next to the hotel.
Hotel newly renovated
Staff very welcoming, specially Ali who was extremely nice and helpfull

Leisure Family

8/10

Excellent

03 Nov 2024

Katherine

Small very centrally located Hotel close to restaurants and shops. Rooms clean, staff very attentive

6/10

Pleasant

02 Nov 2024

sharon

The A/C in our room not working , we told the front desk about but otherwise close to everything

4/10

Poor

10 Oct 2024

Gloria

Some of the staff in the front desk during our first day evening and night shift ) were not helpful and needs improvement in customer service. Housekeeping are excellent .

Leisure Family

10/10

Exceptional

23 Sep 2024

Dale

Convenient

Leisure Family

10/10

Exceptional

13 Sep 2024

Jarrod

The only thing about this place that I thought could have been better was the AC in the room.

Leisure Partner

8/10

Excellent

12 Sep 2024

Michael

Excellent stay

It was a really good stay. Great staff, really good at helping out, they helped suggest the best places to stay.

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

spiros

Excellent service and staff was polite and friendly

Leisure Partner

10/10

Exceptional

23 Aug 2024

Jon

This was our first trip to Paris and this hotel was just what we were looking for. It was clean and convenient to The Louve, Arc de Triomphe, the Eiffel Tower and Notre Dame. Also had good food and shopping nearby. Train station was just a few minutes walk from the hotel. I would highly recommend Le Grande Hotel de Normandie.

Leisure Family

8/10

Excellent

20 Jul 2024

Antoinette

The property was very nice on the inside and the staff tried to ensure a happy stay.

Leisure Self

10/10

Exceptional

14 Jul 2024

Ashley

Loved everything!

Leisure Partner

8/10

Excellent

22 Jun 2024

Suren

My second time here, small quite rooms, friendly staff. Thank you

10/10

Exceptional

17 Jun 2024

Sara

Family stay in Paris

We had a great stay. Big, clean room at great location. Walking distance to a lot of things and great with a metro station with many different lines right outside the door.

Friends_and_family Family

10/10

Exceptional

24 May 2024

Shalonda

Easy walking distance (25 to 45 min) to Galerie Lafayette Mall, Louvre Museum, and Eifel Tower (if your in good shape) or catch a quick Uber. Shopping, Dining, and Train stations right at your doorstep! Hotel is clean but I did see a few shady folks hanging aound the entrance… they did not bother us but, just being honest. Of course rooms are small but hey who cares you should be outside exploring enjoying your life in Paris! I WOULD DEFINITELY STAY at this hotel again for the location and easy access! 😊

Download Citymapper to easily roam around the city!

Leisure Partner

10/10

Exceptional

24 May 2024

Daniel

Very good location if you are taking the train the next morning. It is literally across the street. Place is clean and staff is friendly and speal English. Only complaint is that the room is a little small but that makes sense given its location and convenience.

Leisure Family

8/10

Excellent

23 May 2024

Verified traveler

Clean and convenient

Nice hotel for location near the gare. Clean but a bit old and run down.

Friends_and_family Family

10/10

Exceptional

22 Apr 2024

Lorraine

Very convenient location near to Opera and shops. Beside St. Lazare station so very easy for travel around Paris. Nice room and good sized bathroom all very clean and comfortable.

Friends_and_family Friends

10/10

Exceptional

14 Mar 2024

Juan

Everything was very nice, the rooms are small and the bed a little hard for our taste but the location is excellent and staff is pretty nice.

Leisure Partner

4/10

Poor

07 Jan 2024

Emile

the room was oudated and didnt feel very clean espcially the bathroom. the room had a paint smell to it, that didnt go away, even with window open constantly. The location is very ideal, and is in a heavy traffic area with restaurants very close. Considering this was a 4 star hotel, expectations were a lot higher

Leisure Partner

8/10

Excellent

02 Jan 2024

Beth

Easy Access to Paris and Beyond

Could not have a better location! Across the street from Gare Sainte-Lazare with easy access to the Paris Metro and area trains. Area was safe. Room was quiet, despite being located in a busy area (shopping and restaurants are also nearby). Was very clean and comfortable. We had enough space, which is a premium in this city. Front desk staff go above and beyond. Would stay here the next time I am in town.

Partner

8/10

Excellent

20 Dec 2023

Lay See

Good location

10/10

Exceptional

20 Dec 2023

Norma

staff was very nice. Centrally located and clean

Leisure Family

10/10

Exceptional

26 Nov 2023

ERNESTO G.

Excellent service and professional

Leisure Family_with_children

8/10

Excellent

17 Nov 2023

Jame

The staff were very helpful and friendly! The hotel was very clean. Our room was small. Location was great, very close to shops, restaurants, mall and the train station making noisy especially at night. Would still recommend for others to stay.

Leisure Partner

6/10

Pleasant

03 Nov 2023

Verified traveler

The room was comfortable and clean. The shower was good. It is in a great location for central Paris and very close to the metro/RER. The breakfast is decent and reasonably priced. I don’t think it is 4 star quality and needs a bit of a refurb, particularly in the communal areas. The hairdryer did not work, nor did the bath plug.

Friends_and_family Family

10/10

Exceptional

30 Oct 2023

Gena

Steps from the metro station. Easy to get anywhere in the city. Next to shops, bistros, fast food. The room was very large with a double bed in the main room and a single in a room all it's own. The staff was very friendly upon arrival we were able to check in 3hours early which after 12 hours travel was absolutely amazing.

4/10

Poor

18 Oct 2023

James

Paris 2

I have used this hotel before and the room I had was much nicer. This time, the room was outdated and had a moldy smell.

Self

8/10

Excellent

17 Oct 2023

Amy

Very good location and nice standard room for what was needed. We stripped the room and no evidence of bed bugs which was reassuring. However did find a fair few hairs on the floor and bedding. The walls are quite thin so could hear other guests at silly hours. Nice coffee and really excellent shower. Staff were friendly and very smiley. Would recommend for anyone during a city break holiday. Didn't have breakfast so can't comment on that.

Leisure Partner

10/10

Exceptional

14 Oct 2023

Philip

Nice hotel!

Great hotel! Very clean. Staff is friendly and helpful. Breakfast is really good. I recommend a balcony room with a great view of the Eiffel Tower. We enjoyed our stay here!!

Friends_and_family Friends

10/10

Exceptional

13 Oct 2023

James

Nice hotel in central Paris

The hotel was adequate and met all of my needs. Location was good and the staff were friendly.

Self

6/10

Pleasant

06 Oct 2023

Mrs Angeline

Pleasant stay but small rooms.

Very tiny rooms cannot move easy quite expensive for what it was but had all it said in the room just too small. But pleasant stay.

Friends_and_family Family

6/10

Pleasant

27 Sep 2023

Aileen

The hotel was a bit dingy and old. Really dusty small rooms. But the location was great. So if you don’t mind a semi dirty room but great location. This is it.

Leisure

4/10

Poor

26 Sep 2023

Martha

I feel it was overpriced for the condition, very tired property. The staff was very friendly and helpful!

Partner

10/10

Exceptional

19 Sep 2023

William

I want to start by saying, this hotel was great before I even got to Paris. They reached out to me and advised me of transportation from the airport to the hotel. They also asked me my room preferences. And of course once I got there they were extremely nice and accommodating. Definitely recommend. The hotel was clean, and very close to transportation all over the city. Would definitely stay here again!

Leisure Self

10/10

Exceptional

18 Sep 2023

Gareth

Happy stay for our family

Nice hotel and friendly and helpful staff.
Room was cleaned daily.
Good location and easy to navigate to and from with trains and buses.
Didnt eat brakfast in the hotel as lots of options nearby.

Friends_and_family Family

8/10

Excellent

18 Aug 2023

Mackenzie Alexandra

Very welcoming and personable front desk staff. Very clean but dated. My adult daughters left the do not disturb sign on the door one morning and woke up to cleaning staff( man) opening the door. He quickly apologized and left but left the girls feeling uneasy. He may have knocked … they didn’t hear anything.

Very walkable property, very well situated near Metro stations. Shopping across the street. Close to many dining options. The kebab take out place downstairs is worth a try, very fresh and tasty!

Leisure Family

6/10

Pleasant

07 Aug 2023

Phillip

Pros; location was amazing and staff were extremely accomodating and friendly.
Cons; mattress was rock hard and AC was barely cooling, and water was leaking from it.

Leisure Partner

4/10

Poor

01 Aug 2023

Humberto

Ac leaking water
It was never addressed

10/10

Exceptional

30 Jul 2023

Umamaheswari

Area and maintenance

Leisure Family

10/10

Exceptional

20 Jul 2023

Claudia

Staff is very friendly and helpful. Great location!!

Leisure Friends

6/10

Pleasant

19 Jul 2023

Maria Salome

Not so friendly staff on the very first day but the next day staff were more friendly/

10/10

Exceptional

10 Jul 2023

Marcus

The hotel is quaint, conveniently located, and well kept. The staff were exceptionally helpful. Ali and Francine went above and beyond to make sure we were accommodated.

Leisure Partner

8/10

Excellent

29 Jun 2023

Hossein

This is one of the best options to stay in if you like to be in the heart of shopping areas with an easy access to transportation hubs, also a lot of dine out options.
The staff are very welcoming.
I definitely will return to this hotel again in the future.
Thanks Normandi hotel for hosting us.

Leisure Family

10/10

Exceptional

25 Jun 2023

shabbir

The hotel is ideally located for dining and transportation. Excellent staff!

Leisure Family

6/10

Pleasant

25 Jun 2023

Verified traveler

The pillows were incredibly uncomfortable, and the cost of the room was much too high given the accommodations. The staff was wonderful. Everyone was very friendly and kind.

Friends_and_family Family

6/10

Pleasant

15 Jun 2023

Sam

AC issues reported to the hotel and was not taken care of

Left the hotel and AC issues still outstanding

4/10

Poor

14 Jun 2023

Lara

Constant bad smell in the room and stains in the carpet.

Leisure Family

10/10

Exceptional

12 Jun 2023

Nicola

This hotel was in a central location. We asked to use an iron which didn’t work and it was no issue getting it replaced.
We asked a few questions about getting to certain areas and nothing was too much trouble for the staff.

8/10

Excellent

11 Jun 2023

Kalaba

We had a great experience; the staff were incredible, and the hotel is located near St. Lazar Train station and near several dining options. Highly recommend if visiting Paris for leisure.

Leisure Family_with_children

4/10

Poor

01 Jun 2023

Ryan

Good location and friendly front desk. Room was bad. Floor was soaking wet. Figured out why when I heard the air conditioner dripping water all night when I went to bed after a long day day. The large 6 foot bathroom opening door fell off the hinges when I opened it. Almost fell and shattered. Random paint chipped off the wall in the hallway on my floor when I checked in along with trash (4 or 5 rooms on the floor). Worked for me to have a twin bed and just sleep. Got it near coworkers which is why I booked. If you need to hang your head then it's fine but don't expect anything fancy. At least was very quiet and staff friendly.

Business Self

10/10

Exceptional

29 May 2023

Deidre

Great location and front desk staff. Would stay again.

10/10

Exceptional

24 May 2023

Nicole

The staff was very welcoming and helpful. Nice location, close to transit.

Leisure Family

10/10

Exceptional

19 May 2023

mehrdad

When we get there Ali from the hotel reception was very warm welcoming and gave us a lots of information about Paris, like a tour guide

10/10

Exceptional

18 May 2023

Stephanie

Amazing location and the friendliest staff !!

Leisure Partner

10/10

Exceptional

15 May 2023

Maria

Great hotel in the perfect location. Walking distans to Galleries Lafayette and other shops, hundreds of brasseries around where one can have a glass of wine or lunch/dinner or just a cup of coffee.
Very friendly staff. Rooms are small (it is Paris after all) but very comfortable.
I will definitely stay there again.

Leisure Self

10/10

Exceptional

12 May 2023

Lisa

Great views from the window balcony. Nice sized room. Free coffee was nice. Elevator was nice.

Leisure Family

10/10

Exceptional

10 May 2023

Jackie

2 adults + 2 Kids = no prob (+best train station)

Stayed with 2 daughters and wife in a quadruple. I thought the other beds were more twins than pullouts but it worked awesome. Any concerns I uad were eliminated by the location and the front desk service. This Hotel is top notch and not too pricey. Do yourself a favor and stay here!

Friends_and_family Family

6/10

Pleasant

09 May 2023

Claudia

The hotel is ok but needs renovation and needs to be updated.

Leisure Partner

6/10

Pleasant

08 May 2023

Cecco

One of the receptionist, oriental looking men was extremely rude and blamed me and yell at me. Telling me I was stealing a yougurth from the little coffee area. He kept on going and was SO rude, unprofessional and disrespectful to even my 80 year old mother and sister.
I couldn’t bealive it. I have necer experience anything like this.

Leisure Family

10/10

Exceptional

01 May 2023

Maria

Great location!!! Walking distance to most tourist destinations in the centre of Paris.

Leisure

8/10

Excellent

24 Apr 2023

Maria Cristina

The staff is very nice, helpful and friendly. The area around the hotel it is super dirty (in the corner). Also, they don’t clean the rooms on weekends… which I don’t like at all. We left on Sunday, and we used the same dirty towels from Friday.

Leisure Family

10/10

Exceptional

23 Apr 2023

Lana

Great location! Very clean hotel. Front desk people are very friendly and helpful. Ali at the front desk is a huge help and a really nice guy.
It would be lovely to have more amenities at the hotel though. Like a bar or something.

Leisure Family

10/10

Exceptional

15 Apr 2023

Annie

Excellent Location.

Good & very convenient location, next to the St Lazare train station, one of the major station. Well connected. Safe place. Near many shopping centres like Galeries Lafayette & accessible to major attractions. Nice staff. Especially the front desk Mr Ali, very helpful & warm! Speaks good English, which is a big help!
The 3-person room is good except for the quality of the beds.
Family friendly, very happy with the stay.

Friends_and_family Family

8/10

Excellent

07 Apr 2023

Judy

Walid and Tania were the best! Very polite and helpful. Floor carpets need a replacement but over all we are happy with our stay.

Friends_and_family Family

10/10

Exceptional

06 Apr 2023

susan and eric

This is a boutique hotel! Have stayed twice during the past year. The breakfast costs extra and has a lot of variety, but what makes this hotel so wonderful is the staff! Front desk people were always welcoming and helpful and the head of housekeeping is a gem! It is adjacent to the Metro and train station so very convenient for getting around Paris quickly!

Leisure Family

4/10

Poor

06 Apr 2023

Maria

This hotel is definitely not a 4 stars hotel. Smell bad, the room is to small and dirty.

Friends_and_family Family

10/10

Exceptional

05 Apr 2023

Leslie

Not luxury, but spacious and adequate accommodations. Some holes in the wall. Extremely helpful and friendly staff.